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4.2

Based on 2.114 opinions finded in 4 websites

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Nº 143 in 440 in Basingstoke and Deane

Nº 3 of 9 Italian in Basingstoke and Deane

CUSTOMERS TALK ABOUT DISHES WITH..cookedrisottocheeseladymustporkgarlicsaladspaghettichocolatepastaroundpizzaoldcarbonarapaychickencalzone

comment_iconOpinions

Katie in the Basingstoke branch was very friendly and helpful

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Rebecca Smith . 2025-06-01

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Had a lovely three course meal, served by Theo who was very lovely and attentive and got all our orders right! Thank you for a wonderful meal :)

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Samantha Green . 2025-05-31

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Lovely afternoon at ASK Festival Place. Gorgeous pasta/pizza and fabulous service from our server Theo 💖👌🏼 highly recommended 🙏

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Priya Rabikoosen . 2025-05-31

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Lovely atmosphere, lovely staff, delicious meal.

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Joanne Rooke . 2025-05-31

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Food was excellent, great service from Theo! Favourite Italian restaurant in Basingstoke!

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ashir rabikoosen . 2025-05-31

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Daisy was super helpful and chatty and food was delicious. Made it a great experience

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Emily Case . 2025-05-27

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Daisy was so lovely and the food was delicious

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Emma Hawkins . 2025-05-27

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Was pretty good, tasty but weirdly didn’t have any chicken so couldn’t order the main that was wanted.

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Peta Gilbert . 2025-05-26

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Really nice place to grab lunch, very quick service with very friendly staff, really good food and Theo our server was great!

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Jessica Battison . 2025-05-25

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Great food and friendly attentive service from Theo. Will be back, thank you

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Daniel Balcer . 2025-05-25

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Theo was really lovely and the service he provided was perfect! Very happy guy!

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Abby HARDY . 2025-05-25

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such a lovely environment to be in! all the staff were really friendly, the food was lovely (I had spaghetti, would recommend!), and the mocktails were so good! Theo was super helpful :)

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Zoe . 2025-05-25

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Lovely food, polite, cheerful and helpful. Very good service from Theo.

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carl church . 2025-05-25

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Great service from Theo this evening. Very attentive and friendly.

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Chris Masters . 2025-05-25

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Very nicely presented food that tasted good. Theo was very polite and helpful. Thank you

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michelle hardy . 2025-05-25

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We had a lovely impromptu lunch our server Katie was very friendly and the food was delicious

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Jenny Goodley . 2025-05-24

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Katie great server and great food

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Gregory Bradbury-hall . 2025-05-24

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Lovely meal in a friendly environment. Thank you Katie ☺️

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Marie Godwin . 2025-05-24

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Katie was a fabulous waitress - we are quite awkward customers!!!

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Joanne Muckley . 2025-05-24

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Quick service. Very friendly. Katie was very friendly.

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Jo Gage . 2025-05-24

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Fast and quick service and Katie was very kind

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Jack Gage . 2025-05-24

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Katie was great! I was in a hurry, and she made sure I was served in good time

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Sanya Ward . 2025-05-24

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really nice food. the atmosphere was great too and the service from Katie was exceptional

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Max . 2025-05-24

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Nice place, excellent food and service from Katie.

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terry hall . 2025-05-24

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Tasty food, came promptly. Good kids options.

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Ross Goodley . 2025-05-24

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Proper lovely service from Katie 😀

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Andrew Robertson . 2025-05-24

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Amazing service, very friendly staff, Daise was fantastic welcoming. I also loved the food and the atmosphere. All perfect.

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KARINA GALLIEGO . 2025-05-23

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Whilst on our visit to Ask Italian we were served by the lovely waitress Anita, she took our orders, bought then to the table and then every now and then came over and asked if everything was ok. She checked to see if we needed any more drinks which was great and then when serving our meals asked if we wanted to anything to add to them. She is a great waitress and lovely person so thank you for serving us.

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Sophie Lloyd . 2025-05-22

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Love coming here and trying the different dishes, the house lemonade is my favourite. And the dessert new dessert options are great. Our server Anita was amazing making the whole experience a very pleasant, leaving very happy.

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Adam Oshea . 2025-05-22

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Daniel and the team made us feel very welcome and the food was exceedingly in a relaxed friendly atmosphere

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Aaron King . 2025-05-18

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Food was good, service was decent. Would go again. Good place to bring the family.

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Kacper Walkowiak . 2025-05-18

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Lovely helpful staff and great pizza!

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Adam Lockett . 2025-05-18

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Great service, lovely food. Served by Daniel.

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Grant Powell . 2025-05-18

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Friendly service and nice food.

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Richard Jales . 2025-05-16

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I visited Ask Italian recently, I had a few starters and for my main I chose Carbonara Pasta. The pasta was delicious, waiters were great and Chef Gleb was superb

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Pavlo Kirhan . 2025-05-15

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I came to ask italian last week. I ordered Carbonara, the pasta was cooked very quickly and the assistant chef Gleb was superb I will definitely return

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Olek 505 . 2025-05-14

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Always an enjoyable meal conveniently close to the shops

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Ben Hoskins . 2025-05-12

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Excellent service from Daniel and the food was great too, will definitely be returning.

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Chris W. . 2025-05-11

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Katie was very helpful and we had a lovely meal. Thanks Ask for a great time out.

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Lee Newby . 2025-05-11

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Mica was a wonderful waitress - friendly, helpful and responsive. We’ve just eaten the best pizza we have had for ages with generous toppings including the extra mushrooms I requested. ASK Italian is our usual choice whenever we come to Festival Place.

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Jackie Walker . 2025-05-11

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Lovely meal and great service from our waitress, Katie!

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David Poynton . 2025-05-11

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One of my favorite Italian restaurant. I went there for the second time and the food was as delicious as before. I recommend!!!

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Aakriti Teyung . 2025-05-11

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Always a great experience Katie our server today was so friendly and patient

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Julie Smith . 2025-05-11

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Wonderful dining experience :) food was amazing as well as the service :)

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Rose . 2025-05-11

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Lovely place to eat and relax, patient staff, wonderful atmosphere

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William Smith . 2025-05-11

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Greag meal, quick, hot and good atmosphere. Katy was spot on

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Paul Trewern . 2025-05-11

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Lovely food, and great serve from Katie

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Gemma Saunders . 2025-05-11

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The atmosphere was good. The food was worth it. One of my favorite restaurants in basingstoke. Definitely coming backk!!

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Akriti Limbu . 2025-05-11

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Food was good, unfortunately there were a number of issues which were not good : 1. Food ordered took over 1 hour for mains to arrive and no-one came to tell us there was a delay until we asked what was happening with our food - apparently a mix up in the kitchen. (possibly also because the waiter had switched to another person to the one than took the order) 2. When it did finally arrive, one of the dishes given was different to what was ordered (a completely different dish not even similar sounding). 3. The correctly ordered one was then prepared and was good, but wrong ordered one was still left on the bill instead of the correct one. (we ended up paying a a few pounds more than if the correctly ordered one was on the bill). 4. No compensation/reduction on the bill was offered (I didnt ask for one as I think they should have offered that without asking given they were aware of the issues mentioned above).

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Sam . 2025-05-06

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I love my food, brilliant experience, Millie is a brilliant hostess, come to ask Italia whenever you can, for a great time ;)

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Adam Robertson . 2025-04-27

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Kasia was very helpful and friendly!

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James Barker . 2025-04-26

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We had the most fantastic experience at Ask with our son and his friends. Kasia who was our server was AMAZING! She looked after us beautifully, was so kind to all of us and helped to make my son’s birthday special with a lovely candle in his chosen dessert! Thank you Kasia for a wonderful evening!

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racy975 . 2025-04-26

MORE AT TripAdvisor

Superb service from Kasia and team. Great recommendations, tentative. A fantastic experience and would highly recommend!!!!!

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Edward Rees . 2025-04-26

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Came for lunch during the Easter holidays. The kids menu was brilliant value and they loved the ‘build your own’ elements. Elena was our waitress and was super attentive and kind throughout. Can’t fault any aspect of our visit.

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Louise Drummond . 2025-04-17

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Yummy and great, friendly service. Thank you!

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Helen Dann . 2025-04-17

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Had a lovely lunch, service from the team was good. Daniel was very helpful

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Ruza Nesic . 2025-04-17

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Nicely decorated restaurant and plenty of choice on the menu, food was delicious and Elena the waitress was very friendly!

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Natalie M . 2025-04-17

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Very good service, and lovely waitress - Elena, thank you

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Gabriela Martinez . 2025-04-17

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Amazing meal and service here. Food was prompt. Service was spot on, a really friendly waiter called Elena who was amazing with our children and showed good humour. She got the balance right between checking in on us and giving us time. Would come back again.

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Craig Drummond . 2025-04-17

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Theo’s help and advice was amazing and made the food better.

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S “Sabsy” A . 2025-04-16

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Great Service from our host Theo and his team

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Stephen Jeffery . 2025-04-16

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Had a lovely experience at ASK Italian thanks to Theo! He was incredibly polite, attentive, and helpful throughout our visit. A real credit to the team – made us feel very welcome. Would definitely come back!

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Mary M . 2025-04-16

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The Pesto & cheese Dough Balls were soft, airy, and rich with basil pesto. The Aubergine Parmigiana Ravioli was a delicious. Huge thanks to Theo for the amazing service!

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Aniruddh Kulkarni . 2025-04-15

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Great service, Theo our waiter was cheerful and just attentive enough without being intrusive

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Tracy Howard . 2025-04-14

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Great service from Theo, lovey food, good vibes :)

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Matilda Mcnulty . 2025-04-14

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If you like your food without flavour, saturated in oil, with broken shells in the seafood and burnt sausages accompanied by disgusting toilets this is the place for you, if not go anywhere else - literally anywhere!

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Nigel . 2025-04-13

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Emil makes amazing pasta highly recommend. Kasia also gives amazing hospitality. 5* all round

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helena Mclelland . 2025-04-12

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Absolutely amazing linguine bolognese and the lemon dessert was to die for! Tip top service from Millie, very attentive and friendly, a credit ro the Ask team!

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Louise S . 2025-04-11

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Daniel served us he was great and was lovely to my little one. Lovely evening

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Manvir Kalsi . 2025-04-11

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Lovely and friendly service for all staff especially our waiter Daniel Lovely and tasty food Refreshing cocktail topped the experience off

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Camper547146 . 2025-04-11

MORE AT TripAdvisor

Kasia was a fantastic host who couldn’t do enough for us and was very friendly and welcoming.

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Mark Baldwin . 2025-04-06

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Elena made us welcome and gave prompt service.

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Jacky Mathewson . 2025-04-06

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Elena was very helpful and friendly. Food was delicious.

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sharon jessett . 2025-04-06

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Our waitress Kasia was extremely helpful, nothing was too much trouble and she was lovely

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Conor Baldwin . 2025-04-05

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Elena was amazing, lovely character and very charming. Amazing service throughout our meal for 6. We will always love Ask Italian

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Foster Jo and Rich . 2025-04-05

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Very good service, lovely food and great mocktails!

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Gemma Freeborough . 2025-04-05

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Wonderful lunchtime experience, great food, tasty drinks and the service was brilliant

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Paige spencer . 2025-04-05

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Food was delicious and really enjoyed the vegan options! Lovely waitress Kasia!

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Tom Lane . 2025-04-05

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Millie was our server and she was lovely. Food was extremely good as well.

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Claire Glover . 2025-04-05

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Served by Kasia, lovely friendly server who had a great sense of humour. Lovely food as always!

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Lisa Brown . 2025-04-05

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WORST CUSTOMER SERVICE!!! Got to the door and was stared at for a good minute, no staff doing anything, a kitchen staff shouted at the girls to come serve us. one came over to grab a menu from directly in front of us and didn’t even look at us just walked away! they all stood and stared at us like WHAT? We were intending on spending big with our family who were to show up ten minutes later but nope. i went back to speak to The manager and mention how in my years of customer service i think it’s a little disrespectful and unkind to customers and all she could say was “cheers for letting me know” when she was one of the members staring before doing NOTHING

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Ms Seymour . 2025-03-31

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Lovely food and great service from Millie

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Tiffany Packer . 2025-03-30

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Lovely time and Millie our waitress was top notch. Lovely meal and very helpful staff

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Marcus Baker . 2025-03-30

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Theo was a fabulous waiter , very polite , food was great, thank you 😊

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Davina kettle-white . 2025-03-30

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Theo’s service was amazing, politely spoken and reads the table’s atmospheres very well. Best server so far in ask if I say so myself

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Bradley Stevens . 2025-03-30

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Fantastic meal out for Mother's Day, set menu but with stacks of choice. Great service (Theo). Really nice afternoon, thank you

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Lucy Clifford . 2025-03-30

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We had a perfect time together as a family of 5 for Mother's day meal. The best pizza and best service. Definitely coming back for birthday celebration 🎉.

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Oyeyemi Bolarinwa-Akinwale . 2025-03-30

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Lovely food i love the ice cream sundae one of my favourite restaurants

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Moniiye . 2025-03-30

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Elena and Theo both helped to make the trip feel special for mothers day and two birthdays Always feel welcome and supported with little ones

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1mrcac1 . 2025-03-30

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No customer service at all. Arrived at 5.45 for a 6pm booking to find ourselves 8 people back in a queue (and stood outside the door as no room left in the entrance). Queue was static with no acknowledgement from anyone that we were all waiting to be seated. Looking at those already sat at tables, there were no waiting staff to be seen and one chef behind the counter. We were seeing a band at The Anvil so had no confidence that we would have swift service to enjoy a meal before 7.15 so we left and went to Cote. We had no prior booking at Cote. Ab Fab service by Cote staff who sat us immediately with a delicious meal. Not the first time the service has been poor at the Ask chain sadly. Won’t be going back.

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Susan C . 2025-03-28

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The food was fantastic! The pizzas and tha pastas were perfectly cooked and they were delicious. Elena our waitress was really professional, she took a good care of us. I recommend this place to everyone. Thank you for everything guys!

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Jozsef Balazs . 2025-03-23

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Overall the food was great, and with the help from our lovely waiter Millie everything went smoothly.

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Michele Taylor . 2025-03-16

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Millie was very attentive and the food was amazing as expected.

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Paul Dickson . 2025-03-16

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Lovely food but broccoli a little al dente for my taste

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Tracy Keenan . 2025-03-13

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Theo looked after us well, food and drink was amazing

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Vanja Martyn . 2025-03-13

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Theo was very attentive and friendly

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Louise Shenton . 2025-03-13

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michael was very patient and nice

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Blaise Barretto . 2025-03-08

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Top food, Theo was amazing as the server!

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Connor MacMillan . 2025-03-07

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It was amazing, food and service was outstanding

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Eva Muirhead . 2025-03-07

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Amazing place, good food great server

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Chloe Pearce . 2025-03-07

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