Zizi's in Fife

First, they got the simplest order wrong. Second, the manager said the pizza was "fresh out the oven." No, it wasn't. More like three hours out the oven. Stale, bland, cold pizza. Scandalously overpriced. I could have got the same thing at Domino's for less. I'll give it another go, the decor and seating looked nice, and maybe they're better as an eat-in place, but surprisingly bad.

Zizzis was excellent there deal on a Saturday of 3 courses for £24 was great value and really good food.I highly recommend and will definitely eat there again

Fantastic service. Lovely food. The waitress made my day by asking for my ID when we ordered our delicious cocktails. 58 years young........

Amongst the Italian chains, one of the better experiences. Food was enjoyed by all, good portions, drink options good. Relatively expensive dishes by comparison of some venues, so for a chain - it can add up quickly. Staff were friendly and attentive. I tend to tip well - however do not appreciate in any venue, auto adding a service charge which is the case here, then missed this when paying the bill for others to tip more at the table. Any restaurant auto adding this is marks down for me and would tend to avoid.

Several times we have been here. The staff today were nice. The vegan pizza delicious and my husband enjoyed his margarita. I’m glad I had the pizza as I saw the lasagna and was disappointed as it was such a small portion. Not cheap so don’t insult us by small portions. Or do they think they’re being smart and you have to order sides. 🙄 It was so cold I was shivering. The food went cool very quickly because of this. Will not be back.

It's ok. The service is ok. The food is ok. Everything was ok. Not much to report really, it was all average.

I booked a table 5 days before I was meant to go and informed them that I have severe allergy, heard nothing back from them, I always phone 2 hours before to reiterate. I Was told by restaurant and head office customer service because I had an allergy (out with the 14 common ones) that I "make an informed choice" what was in the food! as their “ingredients are ever changing with suppliers due to complex supply chains” OR I could ask in advance what was in the meals, but was never informed of this EVEN though I told them days before. I have eaten here many times in the past and always been accommodating, not sure why this would change now.

Zizzi in St Andrews provided a delightful lunch experience. The pleasant weather allowed us to enjoy our meal outdoors, where we were warmly greeted by Vikki, the general manager. Vikki's exceptional service and recommendations led us to try the Rustica pizzas, which had a thin crispy base and were truly outstanding. The dessert selection, including tiramisu, cherry amaretto cheesecake, and a chocolate sundae, was equally impressive. I wholeheartedly recommend Zizzi for its great food and outstanding service!

Called in on the spur of the moment, and glad we did. The gentleman who tool our order and looked after us was so lovely. Nothing was too much trouble for him. The food was lovely and as always our eyes were too big for our bellys. Highly recommend this place x

Had a booking on a Sunday night, which they apparently didn’t have it on their books even though we had the email confirmation. We got a table and tried ordering on our phones to make it easier to split the bill however the previous persons bill was still showing because the servers had not closed it. One of the servers then said they closed it but it was still not working so we got another server over who said she had to “open” the table, so then we could order online (why did the first waitress not do that?). Food was good, hot and tasty. The service was very poor, they weren’t attentive and you can tell they didn’t want to be there.

We had a fantastic meal, service was brilliant, food came quickly and piping hot. But more importantly was seriously impressed with their attentiveness to allergies. I am coeliac and was given am ipad to click on what I couldnt eat then the specific menu came up. No searching for the tiny gf sign or having to ask what can I have. Was so easy and a pleasure. I feel so confident eating there which I'd important for a coeliac sufferer. Thank you for this.

Really lovely meal. I am a Big ravioli fan and this ravioli stuffed with goats cheese and spinach was best ever! Lemon cheesecake and cherry cheesecake also delicious ! All waitresses serving us were very friendly, efficient, super service. Will def come back- for that ravioli!😁👍

Visited on a Thursday around 1.30. We were 30 mins early for the booking but that was no problem. Lovely staff and a nice big airy restaurant. We order kid's margherita, pepperoni pizza, prawn linguine and the pollo/spanicio calzone. It was noted the linguine was the best yet and I loved the calzone, very filling. All other dishes were good and drinks were fairly priced. Service was prompt and very friendly. The only downside was the toilets which have rather grubby corridors and walls and some broken lighting.

Despite having booked in person earlier in the day, there was no reservation when we (party of 4) arrived. When the orders were brought to the table one of the main courses had been missed off the order. While we were dining, a dozen tables were being re-arranged, with some being dragged along the floor. The food was good enough but the service average.

There are many interesting places for good food in St. Andrews but few can beat the casual-ness and friendliness of Zizzi. One does not come here purely for food, whatever one gets in terms of quality is just icing on the cake. Not to say...

food came quick and staff were lovely took a while to be served initially but the drinks and food were great so we didn’t mind!

Great service! They went out of their way to help with our son’s allergies. Friendly staff and great food!

Very disappointed with Zizzis today. We are regular visitors to this restaurant and came in at 5pm today for a quick bite to eat with my daughter. The restaurant was very quiet and yet apparently the man in charge of front of house claimed there...

Food was really good and well presented. Adrian and staff were very pleasant especially with new staff being trained for first time. Service spot on. Definitely will return.

Terrible service. - took 30 minutes to serve kids’ desserts. Missing a lot of basic menu items (including chips); no flexibility in replacement choices (e.g. would not provide spaghetti for chicken Milanese unless purchased as a separate dish). Very disappointing.

The restaurant is soulless no atmosphere, why is there no back ground music? Food was mediocre service was ok but no one smiled. The restaurant needs a makeover it looks dirty. Sorry Zizzi St Andrews won’t be back!!!!

Recently visited st Andrews on a work trip, decided to come here and the man who was foreign was nothing but rude. Definitely won't be attending this restaurant again.

Went for dinner, ordered pizza, staff member returned to say no salami, I asked if could have another meat as replacement. This was agreed but was assured would still have black truffle on it. After a long wait food arrived. No truffle, about 2 mushrooms...

We each ordered Chicken Pancetta Risotto at £14,75 (our original choices were unavailable). The portions were small, more like a starter, and consisted of rice grains, lots of peas, and a couple of small, stringy bits of chicken, all swimming in liquid (nothing creamy about...

Place looks tired and needs a good renevation. Good average. Not all dishes available and no milk to have coffees. Bathrooms are in desperate need of a makeover. Outside looks uninviting. Won’t return.

Worst service and the manager doesn't seem to be bothered. Don't bother going if you have food allergies requirements

Your food was indescribable… It was GRUESOME. The thought of Zizzis makes me sick. My Friends and I all got food poisoning after trying your pasta. Both of my friends ended up in hospital a day after, this is unacceptable and you either need to...

We visited for lunch recently and the food was beautifully presented by most attentive and professional staff . My son praised the Pepperoni pizza and we both loved the loaded bolognese fries with mozzarella , which we shall definitely have on our next visit ....

Really surprised by the recent reviews on here as we are Zizzi regulars and are never disappointed. The staff are super welcoming, especially Octavian, the manager and our one and only Tymek, who is like a machine, racing around to make sure all guests are...

Avoid, avoid. Service was so slow, we were unable to have the 3 couses from the festive menu in 2 hours, we had to leave as we had a panto booked, but we were still charged. Our courses of the rainbow lasagne were overcooked and...

I've been a patron of this restaurant for a few years. Sadly, in that time, this restaurants standards have slipped and kept on slipping. Here's why... 1. Hard, flat, wooden chairs. They're just purely uncomfortable, to the point you will actually move around on the...

We often book Zizzy at the last minute and they are great at fitting us in. Last visit was good fun and the food is always good value. Staff are personable and often University students

We used to love coming to zizzis as a family and would always use tesco club card vouchers, this being the reason we had planned to eat here again tonight for a birthday celebration until our opinion has very much changed and we will not...

Visited at lunch time, service excellent and food delicious. My first choice was unavailable so had margarita pizza with ham and mushrooms added. My wife had lasagna which tasted divine. My only criticism is charge of 1.85 for added topping- hard to justify for couple...

Slow service, starters OK, ordered pizzas for mains which were bland and hardly any cheese, desserts were fine. Total was almost £100 but thankfully paid majority with clubcard vouchers, definitely wouldn't go back. Staff were friendly enough.

After reading all the negative comments we nearly cancelled. So glad we didn’t. Our table for two was pre-booked. We were shown to our table by a friendly waitress and given our menus. Within a short time drinks and meals were ordered . Drinks arrived...

5 of us went at 1330 on Sun 11th Sept, there was a table of 12 already in, celebrating a birthday, apart from them this large restaurant was mostly empty. But still, EVERYTHING MOVED WITH GLACIAL SPEED. Took ages for someone to take our order,...

Saturday night dinner for family of 4. Waited ages to get served and then Waited an eternity for main course after starters, at least 45 minutes. Had to ask where our food and was told 10 minutes. My wife’s pasta arrived first and by the...

I called Zizzi’s on a Sunday night and asked if there was any availability - the person who answered told me there weren’t any reservations due to kitchen staff shortages and that we could try our luck if we walked in. I asked what it...

Went to celebrate my son’s exam results: waited over 40 minutes for the drinks to arrive (had to chase them up), placed our food order, waited another 45 minutes, but no food came. The manager said we should have been told there might be a...

You can tell a lot about a restaurant by the state of their bathrooms….they were gross. Service slow. Tables not cleaned around us. Bottle of balsamic vinegar at our table looked like it hadn’t been cleaned in ages. Bolognese (which they are apparently known for)...

Visited here for years , and tonight because we have an allergy sufferer (allergic to nuts) we need to order online - sitting at our table now and we are told repeatedly we need to take it up with Head office - booked and confirmed...

Waited an age although staff were pleasant enough, but food awful also. Gave feedback to waiter for owner to read and heed the reviews, only glad to have paid for the food in Tesco vouchers & at least the wine was ok

Very disappointed by the food and service. Had calamari which both looked and tasted like cardboard followed by an inedible risotto with under cooked rice. To add insult to injury, waited for 25 mins for my white wine to arrive. - despite the fact the...

Mediocre food, mediocre service, not mediocre prices !! Only reason we went here was I had Tesco clubcard voucher to use !! Food still not worth what I paid - not surprised it was almost empty on a busy Saturday afternoon in St Andrews !!...

Love coming here when we are in town: always friendly and welcoming service and never had a bad meal yet. Can’t wait to return.

So my partner and I got a takeaway from this place through Deliveroo, one of our main courses did not arrive bare in mind it’s pretty expensive it’s not something you’d waste time over if it was there but anyway the staff on call insisted...

It was fine enough, the service was good and attentive and the food was nice with a good choice and menu. On St Andrews main drag and was able to get a walk in on the night during the Open so probably points to it...

Lovely food and atmosphere. We spent over a week travelling around Scotland and this was the best night. We had live music and even a dance. Super hostess and great staff. An absolute hidden gem.

Good food and great service. Welcoming staff. Restaurant was a bit ‘unkept’ as clearly been a busy night. Toilets had paper on floor etc. but defo recommend

Not cheap. but consistent decent food. Wines are a bit expensive for some. Friendly and efficient staff. I don't agree with their cash only policy though !

Used to be a great restaurant. Food was always nice, staff were always pleasant and I never had any complaints. My partner and I have been going there for years and seemingly now the restaurant has gone down hill. Food wasn’t nice, fresh, warm or...

I have eaten at this restaurant before and it was pleasant. However today I attempted to return. Myself and 2 others arrived and waited for 3 minutes by the entrance. An employee was making drinks at a bar next to the entrance and didn't even...

1st class welcome and service . Food delivered quickly which was hot and tasty . Young man serving us a credit to you and we will definitely be back.

Food was ok (standard Zizzi), calamari and pasta tasty and well cooked. Service polite and welcoming. Three attempts at getting a soft drink as no soda, lime, lemonade..... However, sat in booth which was covered in stains walls filthy including graffiti. Walls and doors throughout...

Had a really good meal only criticism was service was a bit chaotic seemed to be a couple of servers doing an awful lot and a couple not so much but enjoyed the food.

Visited Zizzi for the first time in a while for a midweek birthday tea. Extremely disappointed. Starters - soul breads were stone cold and undercooked in the middle. Dips has obviously been taken from a previous diner. Arancini was ok - a little well fired...

It took 45 mins for someone to take our order for drinks/food. Service was very slow and the food was not worth the wait. I think it was understaffed and they were dealing with a lot of delivery orders whilst trying to wait on the...

We visited here yesterday as I had a voucher. We were due to see a show later that evening in Dundee and were worried we were going to be late. We were in there for an hour and a half as the service was so...

Extremely poor customer service and very average food. Restaurant seemed to be very understaffed and take away orders were taking priority. We had to request food/bill several times before it arrived. Scoop of childs ice cream took 30 mins. No apology from staff. Will not...

Slow slow service. Almost 100 minutes for starters and pizza. No non alcoholic beer. No real apologies offered.

Party of 8 booked for an early evening post work meal- pizza oven not working and 'would be a wait of about an hour' for pizza. We ordered pasta. It took over an hour to arrive, most dishes were cold, the rest dried out. Service...

I visited this restaurant two nights ago our table booked at 7. To begin with the ordering system was shambolic and completely unorganised. The new website ordering system is a failure. After about 30 minutes we finally got attention from the waiter and managed to...

i attended zizzis last night with a group of friends. we first had trouble with ordering our meal. a drink was forgotten when they finally arrived. A portion of chips was also missed off of our order. after waiting a ridiculous amount of time the...

We are locals and have been here many times in the past. However, last night we went here for our daughter's birthday celebration. Service terribly slow. We waited an hour for our starters. In total, we were there for three hours. At least once the...

We were here earlier in the year and the kids couldn’t wait to come back for hot dogs. They pack a lot into a small space and it’s so cosy and friendly. Great food, great staff we will be back

We had not been to Zizzi for a few months and were pleasantly surprised with our visit. Greeted by manager on arrival who explained covid19 protocol. Two course menu choice was varied to suit most diners. Opted for garlic bread to start and rustica pepperoni...

Booked a table for 12.30 had an email confirming this and a follow up at 10 am saying hope we enjoy our visit. Arrived at 12 30 to find it closed. Not at all impressed. Now trying to find somewhere else to eat.

I’ve been to a few Zizzis all over Scotland and had a great experience but the St. Andrews Zizzi’s was not great. Service was slow and staff seemed preoccupied. The young lad making drinks behind the bar seemed like the only person who was switched...

My friend and I came in for dinner a few days ago and the service was not good. The girls serving us were rude and unfriendly and the management seemed to have no clue what they were doing. Lots of staff on but service was...

Food was very disappointing. Service was however good. My husband had penne pasta which was totally dry. I had the lasagne which was nuclear hot lacking meat. The other 3 in our party had ok dishes... but only ok. Very disappointed and not sure if...

I’ve never written a bad review about a place but I was really disappointed as I’ve always loved Zizzis and hope I can give some constructive criticism to help. We had a really uncomfortable and unpleasant experience, we were completely rushed with ordering and eating...

Excellent from start to finish, staff amazing, food amazing, atmosphere amazing and overall just brilliant. Only fault we ordered coffee and it didn't come, but to be really fair they still gave us it and gave it free. They were very busy and always polite.

I was pleasantly surprised by the quality of food and service after reading the reviews. A friend and I wanted Italian food and couldn’t get a table at another, higher rated, restaurant so we tried Zizzi. The food was excellent and the service first rate....

Thankfully Zizzi took walk ins rather than just booking so we were grateful for that! Restaurant was busy. Meal was much nicer than expected from a large chain and staff were super friendly. Really enjoyed our evening.

Lovely Had lunch today. Pizza pepperoni rusticanna. Lovely taste wine was very good a few off the choice sold out We had organic Puglia at £18.95 lovely flavour. Ice cream and coffee. Used Tesco voucher. Noticed waitress put tip in pocket!! Definitely recommend.

We had a fantastic meal here at zizzi, service was friendly and great choice on the menu. We will definitely be back. Nice to side outside in the sunshine

We visited last night for dinner, at first we were a bit concerned after reading some of the reviews, but don’t let them put you off visiting, the service was great & the food was lovely. The only reason I haven’t given a higher rating...

Two of us enjoyed a three course meal here, calamari and mushrooms brindisi for starter, mains were a pork and wild boar meatballs and a King prawn linguine with courgette ribbons. Desserts were a Golden millionaire slice and salted caramel chocolate brownie. Sadly the mushrooms...

We visited as part of a day-trip to St Andrews with our two small children (2 and 5). The kids were really excited to have a meal out. We booked for an early lunch at 1145 as the kids need to eat early and we...

We have visited before but this trip you ordered on the apt,there was not enough staff who worked hard to make visit good and their cunstomer care was good but unfortunately the food was not good and overpriced my daughter was treating us thankfully she...

I was here with my family (10 of us) during a weekend away to St Andrews. We specifically chose zizzi because they could cater to gluten free (which medically I have to eat a diet free from wheat). Firstly they insisted we do the order...

Sad to see the negative reviews! Today we found the staff were fantastic, the restaurant was spotless and the food was absolutely delicious. I’ve thought long and hard and the only negative I can think up is that the portions are just too big. I...

Over the years we have enjoyed going with the kids to Zizzi's. The chain has a friendly atmosphere, the staff are great with the kids and the service is spot on. The branch in Newcastle is really good, there's a few in London we've been...

Lovely staff but that was the only good thing about eating here. After having our previous booking cancelled as the restaurant had to close at the last minute and being promised a free bottle of wine I was VERY disappointed to find this on the...

Nice location restaurant however the inside atmosphere is not nice. The staff was a bit rude with sort of face as if we (myself n my partner) own them money. We ordered the bread as a starter and this only star is for this bread....

Looks okay from the outside but upon entering, the place is soulless and resembles that of a school cafeteria, cold and no atmosphere even taking Covid measures into account. That aside, we opted for the 3 course special at £17.95. Bruschetta to start which if...

My boyfriend and I had been gifted a smart box experience voucher for Christmas and due to covid, the experiences to choose from were limited so we decided to choose the “three course meal for two at Zizzi St. Andrews”. When we were there we...

Notes on delivery: - Took 50 minutes to deliver & arrived stone cold (pizza; pasta; courgette fries) with a less than 5 minute distance travelled. Suggests food was cooked way before delivery time or just sat around without care. - Spaghetti Chorizo Carbonara arrived with...

Family lunch for four. Great service. Delicious food, shared goats cheese pizza, margaritte, ravioli and spicy chicken pasta. Social distancing and covid measures good and adhered to. Definately recommend.

I've been here about 5 times in the past few months, twice for lunch and 3 times for dinner. I always get something different and it always tastes amazing. This time I went on Sunday afternoon and it was quite quiet so service was very...

Nice food, and service but very disappointed that they don’t offer the meerkat deals anymore. Why did you take this away not many offers now.

Went here February, for dinner at 20:00 place seems clean and service was as expected nothing special, I had the prawns as starter the sautéed a bit wasted as it covered the prawns but they are served with shell on by the time you take...

Went on a Tuesday early evening for catch up dinner with a friend, been here several times. This time not so great very disappointed, only 5 tables in at the time service terrible and not very friendly, our main food e complained about mine was...

Really enjoyed our visit to Zizzi’s! Staff were so friendly, food was amazing, was extremely comfortable, clean and relaxing and great value for money. Will definitely be back!

Ce restaurant dit de cuisine italienne fait malheureusement partie des déceptions de notre séjour écossais. Deux restaurants italiens, deux notes...

Went for lunch with family 2/11/19. We had two children with us. I can't go through everything it would take to. Long .I had the king prawn linguine itwas watery it had maybe 5 prawns which had nothing to do with a king no tomatoes...

Stopped in for dinner before going to the Byre Theatre. Excellent service and food of a good quality.

Worst calamari I’ve ever had. So rubbery and undercooked, hardly any batter on them. King prawns all still had the dirt sack left in them Won’t be coming back

We went to Zizzis in St Andrews for a family meal last Wednesday. We had been several times before and had much enjoyed previous visits. The waiters have always been especially helpful and very willing to cater to the fads of younger diners! The menu...