Based on 2.259 opinions finded in 2 websites
Based on 2.259 opinions finded in 2 websites
Opinions
I was with a couple of friends. We had a fantastic evening. Joshua in particular provided impeccable service! He was kind enough to bring the surprise cake for my friend's birthday, and to take some photos of us too. We really enjoyed it, and will definitely be back! Delicious pizza! See you Soon :)
Stefano C . 2024-01-28
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Great gluten free pizza but, first of all, great service from the waiter and great advices from the pizza chef, both italians, just made my experience great. I will definitely go back.
Alex N . 2024-01-08
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We went for a weekday lunch with some family who were visiting from out of town. It was such a wonderful lunch. The friendliest staff and service, delicious pizzas and pasta, and a really nice atmosphere. Loved it. We'll be back. x
J M . 2024-01-03
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Yesterday I went to Zia Lucia in Islington with a friend of mine. I had been there once before Covid with other people, and we were very satisfied. However, yesterday was a disaster. The pizza was horrible. If we can even call it pizza: a very thin focaccia with few ingredients and a sour tomato sauce that made me feel sick all night. I feel sorry for the mainly British clientele that eats these rubbish without actually knowing what real Italian pizza is, the one that drives the whole world crazy. Unfortunately, after Covid, to save money, the owners are using very low-quality ingredients, but the serious thing is that they have raised the prices disproportionately. Nothing to say about the service, which was excellent and friendly.
849gaetanod . 2023-11-17
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- Great service, pretty fast and efficient. - As an Italian who tried several pizza restaurants in London, the pizzas here were terrible. I've noticed a massive difference since Zia Lucia opened in London. The dough has the texture of a flatbread and has poor quality ingredients on top. At least 30% of the pizza is just crust, the rest is just a thin layer of mozzarella or tomato base. The tomatoes are acidic, definitely not high quality. The pizza with truffle is a SCAM! They use truffle-flavoured oil, not truffle flakes and they sell it for £14.50! I was very disappointed overall, I won't come back. I guess the pandemic ruined everything. Most restaurants are just inflating prices, while not keeping the same quality. I hope whoever runs the company reads this review: You can't justify an average of £15 per pizza when the quality is really poor! Take the best quality ingredients and pizza makers and keep the same price, while reducing your income. It's better to keep your customers happy or you'll risk shutting down a few branches.
Shary P . 2023-11-17
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We arrived on a match day without a booking but they could still seat us with only a 15 minute wait. I’ve been before and the pizzas are great. This time I had the pork and truffle oil pizza, with a name I can’t pronounce. The beer was ok, but it’s not a pub so I’m not expecting great things. But the pizzas are great. I had some of my wife’s pizza, with peppers which was fantastic. I prefer whole meal bases and she likes traditional. Try everything it’s worth it.
Johnwpf . 2023-11-10
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Feeling like a pizza I went into Zia Lucia at late lunchtime on a Tuesday. There were just a few others eating but it wasn’t busy. I went inside expecting someone to show me to a table, but after nearly 10 minutes no one came so I went to sit at a table. There was a waiter moving between the few customers and a guy at the till who looked like the manager. Neither of them so much as acknowledged my presence let alone brought me a menu, not even a glance my way or a nod to suggest they’d be with me shortly. The guy by the till was talking to some men who might have been delivery drivers, very loud and disruptive on their phones and pacing up and down the restaurant. You’d think the till guy could just have looked over and said someone would be with me soon, but nothing at all. After 10 more minutes I got up and left. No one asked why I was leaving even, they just weren’t interested and didn’t care. Highly upsetting and disappointing, won’t be coming here again.
paradisehelen . 2023-11-07
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Lovely italian place! Make me feel at home! Super nice and professional spot on Michele! Ciaoooo grazie!
Allyson S . 2023-10-06
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Delicious and tasty food, fast service good recommendations and on top of that i left my sunglasses on the table so our server was running after us to give that back! Highly recommend place
Balazs J . 2023-09-13
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Good food ruined by awful service. Not good when a restaurant charges you for desserts and when you ask where they are (after you’ve paid) you’re spoken to as though you’re a criminal. Definitely no return
Dalston21 . 2023-07-11
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Amazing pizza and atmosphere, fresh ingredients and nice starters. Thanks to Emiliano and obviously the rest of the team! They welcomed us in a beautifully polite way even if the restaurant was full. I’ll see you soon! Federico
FRED_DOMANICO . 2023-04-30
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I ordered a pizza from here tonight, and it arrived 1hr and 30 mins after I ordered, and arrived stone cold. Not only that, they had completely forgotten an item from my order. Rubbish.
D8712PDmatthews . 2023-04-23
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Been recently for a Pizza with couple friends and had the Best time!!!! Quality ingredients & friendly staff!! Fallen in love with the charcoal base option and so much fun is Raff the Pizzaiolo , gave us a unique experience full of laughs, very welcoming and enterteining. Thanks!! Gonna definitely be back soon !!
Luana P . 2023-04-21
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What a delicious evening, in every way! Federica, the owner, was an absolute pleasure to chat with, and served us the most wonderful pizza you could ever get - i ate two! Done in the style of Napole, it is simply put the best you can get, bar none. Highly recommended.
Rodrigo M . 2023-04-11
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They take customers for fools, overpriced and the manager even has the nerve to contradict you if you complain . Bad service from the top. Used to be decent but never going back
Cristina C . 2023-04-09
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Used to be nice, now just another overpriced chain with very basic pizzas, would not go back. Also FREEEEEEEZING inside
Lottie H . 2023-03-31
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Zia Lucia you are overpriced!! I remember when until last year you could eat a pizza for much less. Service charge included for a non-existent service. The pizza is good, but at 14 pounds there are better pizzas in London.
Alessandra D . 2023-03-10
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We visited on a Monday night and the place was really quiet. I hadn’t visited since they’ve knocked through the pasta and pizza rooms and the restaurant is very attractive. Service was good. I had the SPECKtacular pizza and it was just ok. It was...
Gemstone4ever . 2023-02-21
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For two of us (only one of us drinking) was £62. Loads of add ons on the receipt that we weren’t expecting. We won’t be going back
SineadF745 . 2023-02-14
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I was very excited to try the new Zia Lucia in Stoke Newington, where I could get a gluten free pizza. I ordered a Ortolona gluten free and I have to admit how it tasted bad. The dough was not cooked and completely flaccid. I...
LauraC4030 . 2023-02-05
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Ordered a black pizza and another with buffalo mozarella after watching Arsenal play. Tasted delicious! Long que due to the match - but the staff was nice and fixed us a table relatively quick.
jennyyjensen . 2023-01-15
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Thanks Ralph for making us feel special. Amazing service, the best pizza the kids and I have had. Thanks Hari
HH-17012 . 2023-01-05
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Second time and it was delicious! Unlike the first time, we tried it again with a voucher for 2 for 1 and did not regret it. Burrata on charcoal! Also did bufala pizza and loved that too in their traditional dough. Only thing is the...
Angelswife . 2023-01-04
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Lovely authentic Italian place - really enjoyed the view of the huge pizza oven! The food was delicious, however I wasn't fully sold on the charcoal base - maybe have that the second or third time you come, rather than your first!
annalekk2018 . 2022-12-30
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Friendly, accurate and quick service and fabulous genuine pizza with possibilities to chose dough. We will come back !
av628 . 2022-12-26
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Attended on a week night and had great service. Service was friendly, quick and efficient. We had GF base pizza which was delish. Cocktails, desserts are delish will be back thank you 😊 Cannelloni is a must it is very nice
Holidays-Bliss1 . 2022-11-22
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After accepting my order on uber eats, they delayed it by around 25 minutes and after that they cancelled it. It is not the first time it happened. If you cannot take the order do not accept it.
S5757PWmichelem . 2022-11-02
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Tried this place out because some friends said it was good, but that was not my experience. Didn't start well when they couldn't find the booking - even though I had phoned to make it. Starter came along with dip only arriving after we had...
Tracey M . 2022-09-18
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Something went wrong with this place. I was used to recommend it. Now I discourage people to go there. Pizza is decent because of the fired oven but no cups for drinks, no tissues, no straws!!! Prices went up drastically to get what??? to drink...
fabio_actix . 2022-08-29
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Sorry but this has to be the worst experience for a lunch with my son. Place was pretty quiet but the waitress is looking after 2 places at once! The pizza was hardly cooked and sloppy, couldn’t find the waitress to pay bill and I...
M4048ZAbillk . 2022-08-18
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Used to be my favourite pizza restaurant in London for 4 years; in the last year though, I have been visiting a few times and ordered a take away twice, hoping that would have found the sparkle again after a long pandemic. I won't complain...
132mattias . 2022-07-31
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Absolutely delicious! Zia Lucia is The BEST pizza in London EVER!!! Ì suggest to choose Spicy Burrata and Arianna Sbagliata, my favourite ones!!!
stefania862015 . 2022-07-19
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Hi went today for my take away in Zia lucia hammersmith, the girl can’t even talk and serve people nicely, she is lucky because the pizza is great. But she need to learn her job, poor service.
Muhammed C . 2022-07-16
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This pizzeria was the closest thing to eating Neapolitan pizza in Naples! Great little place with an amazing selection of crusts and toppings. Plus the pizza is matched by the wonderful service we received from Alba, the lovely waitress who was efficient, patient and charming....
astridvS1552DZ . 2022-07-13
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Came here as some friends recommended the place. Delicious pizza, and plenty of interesting choices!
Emily1493 . 2022-07-07
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We’ve been to the new zia lucia stoke newington and we had the worst experience ever. The waiter with the piercing in the eyebrow ( unfortunately we forgot to ask the name) was absolutely rude since we walk in you could tell that he didn’t...
Deelirio89 . 2022-07-03
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I live locally and order from Zia Lucia all the time, and recently visited twice with my family - they absolutely loved the food, vibe and friendly service (thank you, Michele)! We are Italian, all of us have lived abroad for many years and this...
alessiaz1996 . 2022-06-06
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Zia Lucia (before joining premises with its sister restaurant Berto) was a charming, welcoming place with excellent food and service - but no longer. The larger room has all the atmosphere of a noisy canteen, the smaller (originally Zia Lucia), where the pizza ovens are,...
Jan G . 2022-06-04
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Ordered two pizza for delivery. They arrived with a soggy dough, clearly undercooked, and poorly distributed ingredients. An expensive mediocre meal
krustyburger666 . 2022-05-26
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Food good. Service awful. Ordered 4 pizzas and 2 pastas. Pasta dishes arrived 20 minutes before the pizza with no explanation or warning. People with pasta got questioned on why they were not eating from the staff despite the obvious fact that no one else...
thomasbJ7508FU . 2022-05-12
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Popped in on a Sunday night and enjoyed the Specktacular pizza. Great quality ingredients. No one was really sure if they were dog friendly or not but then they checked out my dog and decided he was welcome 😀
Gemstone4ever . 2022-05-09
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The worst service twice in a row! Visited the restaurant three years ago and had a great evening, friendly staff and good food with the pizzas approaching Neapolitan standard. The last two occasions have been awful. On the last occasion we waited over an hour...
George X . 2022-04-11
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A friend and myself called in here for a quick coffee after the Arsenal match. It was late afternoon/ early evening and not busy in the slightest. Plenty of empty tables. We were very abruptly told, very rudely, that we couldn’t just have a couple...
Funkhauser . 2022-04-09
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Ordered for delivery via uberEat with discount. Love pizzas and will order it again. No more tiramisu but taste was good.
714will . 2022-04-07
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Last time i came to this pizzeria was 2 years ago. I came back recently, and i was a bit disappointed. The quality of the ingredients it 's changed, very poor quality. The service was not so good as well. They were distracted, not very...
sabrisis . 2022-03-13
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The gluten free pizza are simply amazing. I try a lot of gluten free pizza but this one is without any doubt the best I ate.
noahv280 . 2022-03-06
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I visited them in Wembley Box Park. I wanted to try out the charcoal pizza. I ordered one vegetarian pizza which cost me £17.95 from their 'order here' screens. There were just two chefs working and no one to help on counter. They had a...
286aayushg . 2022-02-28
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We were walking back after the Arsenal match nearby and saw there were a few empty tables so we stopped inside. The tables quickly filled up and whilst service was slow the staff were polite and friendly. The food was tasty and good value. Only...
WidleyTraveller . 2022-02-20
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Pizza was great, which is why it’s two not one star. Service was absolutely awful throughout. Took ages to order, then ages to get the pizza, nobody checked back to see how it was. Once table was cleared of plates there was no sign of...
wrawilla1986 . 2022-02-12
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I’ve ordered from this restaurant with deliveroo and the pizza arrived after 2 hours. I don’t know if that’s the restaurant’s fault or Deliveroo’s fault or a little bit of both, but I don’t care. What matters is that the service was terrible.
V3042DOalicet . 2022-01-30
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One of the best pizzas in London, if you are in the area there is no better place. Great menu and lovely staff.
alessandropZ8519NO . 2022-01-07
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I have been at Zia Lucia Islington several times. Each experience has been fantastic!The food is delicious, lovely staff and a good choice of pizzas made with 4 different flours (my favorite one is vegetable charcoal). I love you, Zia Lucia!
396michelap . 2021-12-14
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Unbelievably bad service, one waitress in particular was very rude despite she kept getting our orders wrong. Pasta was very average, would not recommend. Pizza was good.
elsbels321 . 2021-12-11
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We ordered our pizza and went for collection, get to the place and they haven’t had our order come through but we check the payment which has gone through and then they say they can’t see it on their system. So we had to wait...
alexandrarX9414OV . 2021-09-26
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Only half the order, pizza cold and clearly turned upside down in box. No one answering the phone to resolve. Absolute shambles
Flyer34059144313 . 2021-09-11
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I booked a table for two on a Thursday night for my birthday. Half an hour after we placed our order we chased it. The waitress said it has been lost so we reordered. Ten minutes after we got the starters. They were good. We...
LucaR1459 . 2021-09-02
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Firstly the staff and food was amazing, would I recommend to eat in ? NO the doorway is full of drivers from Uber, just eat etc etc I felt like I was in Mac Donald’s or Argos waiting in a queue with a number, I...
crunchynu . 2021-07-03
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Ordered take out on deliveroo: received partly burnt and poorly presented bruschetta. Not great tasting pizza. Won’t reorder.
ukphill . 2021-07-02
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On both visits to the Wembley branch I have found staff to be disinterested and rude. It appears to be your responsibility to identify your order not there's. I dont like to be a grass but management should have a look at their attitude.
SpikeChambers . 2021-06-28
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I ordered 2 margarita 1 with top of Parma ham. I received 1 margarita with Parma ham and 1 marinara ( which I didn’t order) I called the restaurant and they told me that “it was a very busy day for them” I’ve payed more...
Candelapaolocinisi . 2021-05-09
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We wento to the Wandsworth branch. The whole experience was good but they need to work on some details. We sat outside and our pizza after 1 minute was cold...so or it was not delivered straight after out of over or please heat up the...
Nanto77 . 2021-04-19
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Such a shame. We've ordered from Zia Lucia many times and the pizza was always hot and crispy. Totally want to support small businesses especially now. Equally, haven't got money to waste. Tonight, the pizza was delivered upside down (partner collected from driver on dark...
janemJ748HV . 2021-03-19
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I ordered a pizza via Uber Eats and it was delivered within time allocated. The pizza itself was fine but really rather ordinary. Enjoyable but nothing special that you would reorder from this restaurant.
Bluebellplasnewydd . 2021-03-08
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I ordered two pizza’s and transferred the money online. Two hours later and they notified me the pizza’s had arrived. They had not. Called to complain. They apologised but kept my money!
ChristoperWolf85 . 2021-03-01
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We ordered two pizzas and two homemade tiramisu. I have to say that I really enjoyed my pizza though it was cold when it arrived. But we'll this can happen when you ask for a delivery in January at London. What I don't accept is...
X2554SKmarcod . 2021-01-30
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Had one regular Margherita and one normal one. I am Italian and have eaten many pizzas in my life. Both of these lacked flavour. To make it worse I suspect the GF one was undercooked. Won’t be ordering again or recommending it to my friends....
Angelswife . 2020-12-23
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Very good pizzas but they should drop from deliveroo service as they overwhelmed by orders on Friday night and they struggle to manage given limited resources. It’s a total mess which damage their brand image.
caracao7 . 2020-11-27
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We used to come here all the time when we lived local, they also serve the best beer - ichnusa ❤️ Grazie mille Zia Lucia X
Emily-Retivis123 . 2020-10-18
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The pizza was delicious and the staff were very friendly and went out of their way to help us. I highly recommend!
Maggie N . 2020-10-06
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Spent 50£ for 2 pizza and 2 tiramisu delivered and this is how the desserts look like 🤢 p.s. 11.30am order... not even busy.../
alessandroi517 . 2020-10-04
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Absolute JOKE we have been waiting an hour and half for £60 worth of pizza. We've called and called, finally got through to be told we have to cancel our order as they're too busy. We'll thanks for nothing absolute joke. Will never order again.
Kitz29 . 2020-08-18
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This is the best pizza that I'm aware of right now and I can't recommend it enough. Cotto e Carciofi, as a pizza rather than as a calzone, is fantastic, and if you like spicy, Chilli Out really is super spicy! I have yet to...
violet339 . 2020-07-31
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Me and my boyfriend went there for the second time , first time we were as a group , this time , today , 23/07, we decided to go again , I was pleased , the pizza was delicious , dough so good , everything...
hunnybeeqandd . 2020-07-23
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I came with friends to eat yesterday to algate. The pizza was excellent, the pizza chef was a girl, she was very kind and cheerful, she advised me to try the black dough that I had never tried before. The young waiter was also very...
Robertrob1234 . 2020-07-16
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What can I say during the pandemic ? I was so happy to have u opened ( take away only ) during that hard time as I haven’t eaten your pizza for 6-7 weeks ! ( felt like ages ). I truly love your food...
249anetteel . 2020-05-08
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We went for dinner with my friend as we haven’t been before and to be honest wasn’t great! We had a table close to the door and was absolutely freezing as the pizzeria does lots of take away and they constantly open the door.. We...
T2537QFdanielac . 2020-03-09
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Delicious Italian pizza offering 4 types of dough to choose from. Vegetable Charcoal dough is my favourite, it's very light, easy to digest and super tasty. I really appreciate the service and kindess of entire staff working at Zia Lucia - regardless how busy they...
evcazet . 2020-03-08
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I regularly eat in Holloway Road. Today I ordered a usual firm favorite, the Cured Meat & Cheese Tagliere. Sadly I was left disappointed as the Parma Ham was not the usual melt in the mouth experience. It was very salty and unrefined, I had...
all63000 . 2020-03-07
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Wow, firstly for those stating it's the best people in the UK or EVER....what did you order and what are you basing this off of? Maybe I just ordered the bum pizza on the list. I had to put SALT on mine it was so...
V3TvUK . 2020-03-04
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Zia Lucia is not only a neighbourhood staple but a destination for London’s Italian community. It’s pizza is simply excellent, the prices reasonable and the atmosphere warm and welcoming. Zia Lucia is proof that if one does something simple with excellence, the crowds will come,...
HGTLondon . 2020-02-20
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Today for the first time, I visited the new Aldgate East branch; I'm very familiar with zia Lucia's pizza as I often go to the brunch in Holloway. I always thought the pizza was exceptional but and had no rivals but I have to admit,...
VickyMia84 . 2020-02-20
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As Italian I’m very disappointed !! Third time and last chance! Pizza dough burnt outside very soggy inside... Watery with a distinct taste of charcoal !!! Dough heavy and chewy. Crispness doesn’t exit! It seems chefs doesn’t know how to work with wooden oven!! Invest...
alfior948 . 2020-02-18
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Excellent pizza ! I can't have enough, I would go every day ! My favortie is the burrata and ham, but you can get an other you won;t be disappointed. I prefer the normal dough but the charcoal one is surprising and also very good!...
JulieLND . 2020-02-17
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We have been visiting this restaurant on “game days” recently but apparently the restaurant is just as busy every other day. The pizza is fantastic and burrata even better! Fresh and wonderful ingredients. Gorgeous fresh mint and fruit infused water free on the tables and...
Lisa P . 2020-02-17
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I had been looking forward to visiting this restaurant for months and though the pizza was good, I hate to say that the overall experience was unpleasant due to the staff and the service provided. The restaurant was busy but the waiters kept taking our...
T8946QAemmac . 2020-02-10
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Wow.The taste fabulous. The wine compliments. It is busy place so relaxed ambience may not be the key. Definitely recommendable for as much an authentic pizza in London.
Anita O . 2020-01-26
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Really fantastic pizza - setiously impressive dough and the different flavours we teied across our group left one conclusion: inventive and extremely inpressive. They are under extreme pressure for demand and that is completely understandble considering the value. We were late for out first reservation...
Liz d . 2020-01-25
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Ordered a pizza from here asked if one ingredient could be swapped, they said no problem. When I paid I realised I’d paid more than I should have. Phoned them and they had charged me for an extra topping while still taking away the topping...
181jayb . 2019-12-15
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Hand down, no debate- best pizza in london Quality of ingredients are excellent, size is spot on and all pizzas taste great. Try them all ✌
harryt371 . 2019-12-10
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Stopped in for a quick bite around 1700 as had missed lunch due to meetings overrunning. Had a simple marinara pizza with the traditional base (they offer charcoal, whole meal etc.) Exceptionally tasty and served at just the right temperature so you don’t burn the...
majidro . 2019-11-29
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We as a couple cake for a dinner on a Thursday evening, had to wait for a table which was reasonable, then had to wait for our orders to be taken and our meals to be served and to get the bill.. the phone has...
gulsenthebaker . 2019-11-28
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I have been to this place many times, and tried all the pizzas! My favourite is the Andrea Pirlo, which sounds wacky (apple, gorgozola, truffle and olives) but the salty/sweet really works and the flavours pack a punch. I have to say how they make...
JStraffe . 2019-11-27
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Unwelcoming waitresses ! Really bad !! Definitely will not go back ... We were asked to leave straight away after finishing meal .. Bad service !! Pizza OK but sincerely nothing amazing ! Will not go back !!
esmLondon . 2019-11-03
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Been there with friends for a classic pizza dinner and really loved the place. Busy enough to suggest people love it didn't disappoint us. We had a very good pizza and service is nice and fast. Really reccomended! Michelle
MichelleLaRouge . 2019-11-01
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We are brand new to the neighborhood, I was excited to try a new pizza place on my street. I telephoned for a takeout and asked for a speck-tacular (without the speck as I don't eat meat). She said no problem. I asked if I...
Hamiltons3834 . 2019-10-27
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Got the margherita with mozzarella di bufala and it was one of the tastiest pizzas I'd ever had, as was the tomato and basil bruschetta. Good prices and it's fun to see the pizzas being made and thrown into the wood fired oven while you...
ashahryari . 2019-10-25
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My family and I have gone to Zia Lucia a number of times and have always recommended this restaurant to others for a great pizza. However it seems that due to their reputation of food, the need for good service is no longer needed. The...
Hannah P . 2019-10-13
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My wife and I took four grandchildren for a pizza. Food was excellent and modestly priced, It does apparently get crowded most evenings,
Martyn S . 2019-10-10
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Well, well, well, where do I begin? Zia Lucia, I would like to take this moment to hold hands with you in prayer and say, thank you. This is by far the best pizza I've had in London and throughout my whole journey to the...
BigRevJacob . 2019-10-09
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Sometimes I read a menu carefully and order, then I see someone else's food and realise I should have ordered something else. I had a traditional pepperoni which was excellent, a chewy base and tasty toppings. But I saw the charcoal bases and wished I'd...
Johnwpf . 2019-10-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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