Based on 69 opinions finded in 2 websites
Based on 69 opinions finded in 2 websites
Nº 311 in 380 in Caerphilly
Nº 19 of 20 Indian in Caerphilly
Opinions
Ordered from Uber Eats apparently they just delivered to another house. Didnt even resemble my address. They do their own deliveries after contacting uber eats. I would avoid if you want a guaranted delivery on a weekend . Sorry I cant comment on the food only the service, but they both go hand in hand. A very dissapointed family on a Friday night. Please dont make teh same mistake we did. I wont ever be ordering from them again.
steven jones . 2022-06-25
MORE AT Google
Brilliant food , mixed starter is spot on , tikka massala is lovely , will order again
Lance Summers . 2022-06-22
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Had Indian tonight absolutely awful worst chicken tikka masala I have ever had.Its suppose to be marinated and red it was just plain chicken in normal curry said chicken tikka on container so didn't get it wrong , mint sauce was like Water never waste our money there again
Kathleen Perkins . 2022-02-26
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I like to support local businesses, but what I don't like is wasting money. I had a meal tonight from this Indian takeaway and it went straight in the bin. Tasteless,Very disappointing. Unfortunately the chef is the owner, so probably deluded that he can cook.'or maybe just an off day' I must say the delivery guy was very prompt. Kudos to him 👏 Opinion is all my own.
steven gummer . 2022-02-18
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Absolutely rank. Worst indian ever tasted, I've had a few bad 1s but this by far is the worst. Portion size is a rip off compared with others . Don't bother if I was you. Hardly no chicken in my curry. Keema nann, no meat Hardly. Mint sauce, is flavoured water. WORST EVER.
Sarah Crane . 2022-01-29
MORE AT Google
Stunning food the best round absolutely beautiful and very friendly staff will always use them
Kathryn Haycock . 2021-11-05
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Since this place as had its new owners I must say the food quality as improved ten fold,the Curry's resemble a curry not a Tin of soup like the previous owners.The pricing is around the best in the area our new Indian place to eat again!
simon haycock . 2021-11-05
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Will never order from here again, ordered two keema nans not one had a piece of meat and the special Biryani had 1 prawn in it and 3 pieces of beef no chicken, the curries weren't that great either,,,very disappointing
Adrian Milton . 2021-10-30
MORE AT Google
Great food great service thanks!
Luke Davies . 2021-10-29
MORE AT Google
Delivery is longer than normal but the food is perfectly cooked! Had no complaints, this was our second order and for us to have no complaints is a good sign. Think this is gonna be our favourite Indian now considering how fussy we are.
Naomi Hillman . 2021-09-18
MORE AT Google
Food is great, really tasty. However, delivery is very hit and miss. Sometimes deliveries come within 30 mins, sometimes they are way in excess of an hour after the stated times. Such a shame they can't get the delivery right as we'd be regulars then
Richard Jones . 2021-09-09
MORE AT Google
Good food and service, my go to place for Indian food
Anthony Gavin . 2021-07-06
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Ordered on 19:30 never delivered after phoned 15 times one guy picked up the phone he was rude Rude staff Never use this place just waste of time and money
Deepak Kumar . 2021-05-14
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Very disappointed ordered through uber eats and over an hour later rang and was told its on its way but was not because it didnt turned up. don't even wast your time with these guys
Ryan Stevens . 2021-03-06
MORE AT Google
Ordered at 19:12 on Uber Eats, estimated time of arrival was 19:45 - 20:05 It's now 22:55 and no food has been delivered. I've called them several times to be told it's on it's way , blaming 3 flakes of snow for the late delivery. I'm trying to get a refund through Uber as these jokers claim they cannot process a refund. If you want loads of lies and no food this is the place to order from.
Wayne Moore . 2021-01-02
MORE AT Google
Ordered on Uber Eats at 7:30, now 11:00 and food never turned up. Avoid!!! Liars
Lauren Moore . 2021-01-02
MORE AT Google
Absolutely shocking... Ordered at 5pm for delivery at 8.30pm. Delivery cancelled at 8.30pm. Rung shop not delivering to our area, 1 mile away, yet happily took our order and money!!! Will never, ever use again appalling customer service.
Sarah Woodward . 2021-01-02
MORE AT Google
Absolutely a shambolic experience ordering here on just eat. Kept increasing my delivery times. Had a update to say order was on its way and never arrived. Please avoid this place at all costs . Ripped me off in over £25 and no apologies. Will be buying my Indian from pengam!!! A proper place
Leigh B . 2020-09-27
MORE AT Google
Had food delivered from here several times & has always been good & plenty of it & I've always paid cash , I paid on they're new app tonight & 2 hours later I'm still waiting for delivery , apparently they are cooking it right now 🤔
mark williams . 2020-08-01
MORE AT Google
Excellent food and service cant fault it
Christopher Wilson . 2020-07-19
MORE AT Google
Really lovely food, would highly recommend
Sian Simmons . 2020-06-16
MORE AT Google
Yesterday we purchased our first Indian takeaway here as we rarely have take away meals . The food was delicious, cooked to perfection and tasted lovely . Would highly recommend and will defo return 👍🏼
Kath C . 2020-06-12
MORE AT TripAdvisor
Superb, delicious food, staff was very polite and always smiling. Wonderful experience. Highly recommend
Mathew takel . 2020-06-09
MORE AT TripAdvisor
Absolutely stunning food from the team at Masala every time we order. Delivery driver is always courteous and the food is always hot when delivered. Keep up the good work guys 👍
Rob Bullock . 2020-06-07
MORE AT Google
Great tasting food bit disappointed some items were missing but phoned them up and was granted a discount and replacement items on next order will use again I hope you stay as many have come and gone from this takeaway as they've not been upto standard
Simon Haycock . 2020-05-16
MORE AT Google
Arrived late, meat dishes had next to no meat and vegetable curry had hardly any veg Curries were watery and bland Will not be ordering from here again
Chris Adams . 2020-05-09
MORE AT Google
first experience and sadly not a good one.arrived 35 mins late. food luke warm and tasteless. very little meat and veg in curries and small portion sizes.
Vicky Powell . 2020-05-09
MORE AT Google
i cannot and have never had cause to complain about the meals i have had from here top class i have used this take away for a number of years
Dvae . 2020-01-08
MORE AT TripAdvisor
1st time buying - thought it changed owners from keera - absolutely awful korma 2 sweet yuck and i mean 2 much sugar even my 6 year old said 2 much sugar 😣- tikka no flavour at all no spice - best bit was chicken was cooked lush and plain nann was nice and egg fried rice lush - i added my own paprika 2 both but still awful 25 quid in bin when we cant afford it 😣
Ceri Evans . 2019-12-13
MORE AT Google
Masala has been operating since July 2019. Any comments before this belongs to previous place. However this place is is beautiful.
Abbas Khan . 2019-10-12
MORE AT Google
This place was good, but now sadly we think the food has gone downhill. We travel the extra few miles for our Indian now. Sorry avoid
Steve A . 2019-08-04
MORE AT TripAdvisor
Beautiful!! Fresh and fast, best around.
Christopher Knight . 2019-06-18
MORE AT Google
Ordered food online, the money was taken out of my bank account but no food delivered, disgusted in the customer service
Ethan . 2019-01-26
MORE AT TripAdvisor
Called in late one evening. Ordered chicken madras and chips. The chips were just ok but the madras was just hot liquid with cubes or rubbery textured chicken. Will not be visiting again.
alan hopkins . 2019-01-12
MORE AT Google
Small portions. Onion bahji tiny. Curry under a cm of oil. (Both bhuna and jalfreizi). Lacking flavour. Hardly any meat in curry.
Gina Francis . 2019-01-11
MORE AT Google
Always a cracking meal very satisfied just give it a try I fussy and I find it good .
Steve Cross . 2018-10-31
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Ive had something missing both times recently naans missing . Curry and starters always superb so missing bread i can live with......give them a try guys good food
steve cross . 2018-10-01
MORE AT Google
Really good food have collected meals and had them delivered. Food always boiling hot and really good quality. Don't eat Indian food as much as I used to (mostly due to an expanding waistline) but would certainly order again and reccomend to others.
611nigelp . 2018-08-28
MORE AT TripAdvisor
Under new management, trying hard to make a go of it
Francis Drake . 2018-02-28
MORE AT Google
Best Indian takeaway around new bridge and surrounding areas highly recommended to use peeps as its under new management and the food is ausome
Bryan Cooper . 2018-02-03
MORE AT Google
Firstly I have not bought from here for a few years as the food was awful. However under new management from 19th dec decided to give them a try tonight. Ordered chicken tikka jalfrazie mushroom fried rice and sag bhaji. The jalfrazie was very average ( wasn’t proper tikka chicken) the rice was over cooked to the point that the grains went to mush and tasted of nothing,the sag didn’t arrive at all instead I had what I can only describe as sliced mushrooms in a brown watery gravy. So lesson learnt stick to my normal local Indian that has been consistently good for years. When will we ever get a decent Indian take away in Newbridge!!!
W5902FYmarks . 2017-12-30
MORE AT TripAdvisor
Lovely food very tasty good delivery time will use again ordered chicken madras Keenan fried rice chips
Ludam . 2017-10-08
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Very tasty indian Good delivery service
julie payne . 2017-09-22
MORE AT Google
By the numbers curry. Not bad but not excellent either. Sauces too runny. Not enough meat in the meat samosas. Inconsistent meat quality in main dishes (last 3 orders I've made) i.e. - some nice pieces, some tough pieces. Good naans & onion bhajis. With more care and effort from the chefs it could be great, but my opinion is they need to improve.
Rupert Patterson . 2017-09-02
MORE AT Google
We use Zeera loads because they deliver promptly and the food is good and always hot on arrival. The takeaway has a wide menu and there is something to suit every taste and preference.
pjmcook2012 . 2016-11-05
MORE AT TripAdvisor
Food watery and bland don't know how they still have customers, The portions are minuscule, proberbly the most expensive food in gwent!
W5902FYmarks . 2014-12-07
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Orderd chik tikka massala and garlic chicken. Both watery and hardly no chic ken and no taste. Will neva visit again. Now cooking my own food!
GarinL . 2014-02-22
MORE AT TripAdvisor
We used to have takeaway from here and loved it but its gone dredfull now portion sizes declined massive. We pay on average 30-40 pounds when we have an idian which is alot of money to us so we expect to have our value for money which we definately did not!!! And we did complain but all they said was take ur custom elsewhere which is not the attitude to have!
dandontstayin . 2013-04-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Was a bit late but stunning food!! We are awhile away so wasn’t piping hot but didn’t expect that considering the distance. Was the best chicken tikka masala I’ve had in ages! Offer a range of naan breads our local doesn’t so was nice to have more options
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Ordered 7.10pm Saturday 26th October for delivery at 8.15pm..cost £21.14p...they took my money out of my account but NO FOOD DELIVERED..have emailed them as no answer on phone but still waiting for reply and more important a refund...if don't hear today will be calling in to the shop...and they won't like what they hear..ordered a couple wks ago and that was 2 hrs late nd cold..should av learnt my lesson but gave them another chance...then this...absolutely disgusting service
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Awful had wrong fush was so hot couldn’t eat , rung ti complain wasn’t interested