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4.6

Based on 925 opinions finded in 1 websites

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Nº 99 in 987 in Hillingdon

CUSTOMERS TALK ABOUT DISHES WITH..oldbeautiful
Score
OpinionsNoteGoogle9254.6

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One of the best Italian restaurant in London. The food is nice, the service was good and the price is pretty reasonable, comparable to the usual chain restaurants, but better food and service.

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Will Tsui . 2024-11-17

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Lovely food with wonderful and attentive service - a lovely evening.

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Tom Blackie . 2024-11-15

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Ist time of visiting this restaurant absolutely beautiful, great food, great service and great prices, highly recommend this establishment.

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Graham Clarke . 2024-10-22

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Had a lovely evening there with a friend yesterday. Staff were very helpful with advising me what dishes could be made for a vegan and when it arrived, the food was delicious. The restaurant was very busy for a Monday evening and that speaks volumes.

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Alison Prindiville . 2024-10-22

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Great food & atmosphere. Service was quite slow though, but worth it for the food!

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Bijal Mandalia . 2024-10-19

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Authentic Italian restaurant serving delicious food at reasonable prices. Would definitely recommend. Friendly service

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Lawrence Issacharoff . 2024-10-09

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2 people, 2 different meals, both upset stomachs

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Ion Pks . 2024-10-05

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Went for my brothers birthday, had an amazing time, staff are incredibly friendly.

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Johar bros channel . 2024-10-04

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The only way to describe this particular branch is disgraceful, disgusting and disappointed! Starting off the evening, by about 3 different waiters ignoring us at the door. We were ten mins late due to traffic and staff already notified us of returning the table by 8:45. Once seated we are reminded of the table needing to be back which is fine. 3 people within 5 mins apart came to take our order even though we ordered. 30 mins into eating our starters we were told our mains were ready and if they should be bought out, we hadn’t even made a dent into our starters. Mains come, the food was very average and bland. We then had staff hovering around our table as if to rush us. We still had plenty of time. Once mains had cleared the staff had the audacity to ask if we wanted dessert knowing that we had to be out in 15 mins. We quickly got the bill and left. I’ve never felt so uncomfortable or rushed before. It is safe to say I will only be going to the ZAZA in Pinner and ensure others know about my awful experience in the Ruislip branch. Absolutely disgusted by the behaviour of the team.

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Rhea Nana . 2024-09-21

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I like pasta, so that’s just a dead cert, meatballs were just great. Pity they add 12.5% service charge automatically, it would be nicer to appreciate the staff personally.

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Raj Virdee . 2024-09-18

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Oh my gosh, I usually have lots to moan about when having a meal at a restaurant. Not this one however.

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Dick Johnson . 2024-09-11

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Visited with my friend 2 weeks ago for lunch, great selection of food on the menu and what we ordered tasted great. Staff were welcoming and helpful and we will definitely be visiting again very soon!

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Alice Carthy . 2024-09-08

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Sat upstairs, very quiet as it was late. Good service, decently priced.

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Vishal Jani . 2024-09-08

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Great service and food Great lunch time menu

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Janet Philip . 2024-08-30

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Lovely atmosphere, amazing food attentive staff. Sat outside and it was beautiful next to the duck pond.

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Kay Craigie . 2024-08-26

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Lovely meal for mums 82nd BIRTHDAY 🎂

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Sarah Anstiss . 2024-08-25

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Lovely meal, excellent service!

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Beth Jamieson . 2024-08-20

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Good food and a beautiful atmosphere!

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Simran Sakaria . 2024-08-06

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Preferred the old Zazas , but food and service excellent .

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michael taylor . 2024-07-31

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Great Italian restaurant with very reasonable prices and portion size. Visited a few times and service has always been great!

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Em . 2024-07-23

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Please read end comment... Beautiful setting. Nice characterful decoration. An historic building. If the weather is there, eat outside! The food was good and the staff polite. nb: screecher. They use high frequency devices to keep wld life from their outdoor area. Some people can hear this frequency and find it uncomfortable and head ache inducing. My companion was one of these people. We told the staff and they were happy to turn them off while we were there.

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M C (The Old School Caretaker) . 2024-07-18

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We visited this place in May 2024 and the staff managed to find us a table even though restaurant was booked which was lovely. Great food, service and free parking nearby. Thank you to all at ZaZa Ruislip.

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N Shah . 2024-07-17

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Great food, service by the most happy and friendliest staff.

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johnbhoyceltic johndavey . 2024-07-16

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Loved this place! The staff was really friendly and helpful. The atmosphere of the restaurant was beautiful. I would definitely recommend this place.

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Sevilay Coskun . 2024-07-03

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Food was awesome as always, good sized portions cooked and seasoned well, never dissapoints.

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Kema Akpala . 2024-06-28

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Had a wonderful lunch here. The service was friendly and helpful and the food was great. The tuna was perfectly cooked and delicious as was the seabass.

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Harry . 2024-06-24

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My friend and I enjoyed a lovely lunch at Zaza in Ruislip the other Monday. The staff were friendly and attentive. The food was tasty and plentiful. We will definitely be back and would recommend Zaza to anyone who enjoys Italian food.

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Jane Darby . 2024-06-18

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Love the atmosphere and location, classy Italian restaurant with good menu for all tastes. Good service and close parking. Thoroughly recommend.

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Donna Skov . 2024-06-16

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Excellent service and food, definitely somewhere to go and try.

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Wayne Gee . 2024-06-16

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Great food and amazing friendly service!

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Martin Ashton . 2024-06-09

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Had a spontaneous lunch after a hike and we're not disappointed. Duck pappardele and swordfish were excellent. Tiramisu needs to be improved)))

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Petr M . 2024-06-07

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What a beautiful little restaurant. Me and my friend we decided to get some Italian food, so we chose this place. Inside nice, clean , cozy decor. Staff were friendly and polite. Food was hot delicious (nice portions) .my friend enjoyed her carbonara and I had seafood pasta. Place bit busy so would recomend call and book in advance.

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Aneta Pieszak (Anetchen) . 2024-05-30

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Right of us for dinner on Saturday evening. All-round excellent.

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Pat Mcguire . 2024-05-30

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Had another wonderful dining experience at Zaza! I started with the Mezzaluna Croccante, which was beautifully prepared and just as delightful as always—highly recommend trying it. For my main course, I ordered the steak with French mustard on the side. Although the steak was a bit colder than expected this time, it was still flavorful. The ambience and service were excellent, making it a lovely visit overall. Will definitely return for more and continue to recommend Zaza to all Italian cuisine lovers! Food: 4 | Service: 5 | Atmosphere: 5

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Saurav Rauli . 2024-05-15

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Great experience! Lovely staff and amazing vibes within the restaurant and garden. Food is good and genuine and tastes really good! Bruschetta was fresh and tasty and the risotto was just right and the filled pasta was the show stopper! Tiramisu was good but slightly more firmer and a stronger taste would hit the best spot ( that's me personally though) We shall get back to try the pizzas now!

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Parth Kotecha . 2024-05-11

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All good, but there are a lot of 'good' places... not yet outstanding, but a new venue, so that may come.

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Pat Marr . 2024-05-09

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Great food and service, but very noisy in the conservatory.

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Alan Per . 2024-05-03

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Excellent food, friendly staff and lovely premises.

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Harry Hendry . 2024-04-28

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The location has changed recently on the opposite side of the street on a newly refurbished old building, but service and quality are as good as always. Prices like everything else are up, but when food is great and service is fantastic, then you can justify the cost.

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Theodoros Georgiou (Theo) . 2024-04-27

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Sat outside in the conservatory. Nice staff quite Italian.

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Ann Lovegrove . 2024-04-24

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Such a lovely place soooooòoo happy the old duck has reopen as zaza. Friendly staff and welcoming will be back very soon 🙂

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Russell Webber . 2024-04-16

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Always amazing food, service, atmosphere and overall experience! The new Zaza in Ruislip is very cosy. Absolutely stunning interior and I can imagine it will be even more special in the summer. Such a lovely location for it with a beautiful courtyard and a view to the pond. Garden room is absolutely stunning with the beautifully lit huge olive 🫒 tree creating a magical atmosphere. I loved the attention to detail of each room and each corner of the restaurant. All staff are super welcoming and very attentive. The food was delicious as always. Wonderful place to dine in Ruislip!

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Donata Hall . 2024-04-12

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We had the use of their private dining room upstairs for my nephews birthday. What a delight the staff were fantastic Especially Luke who definitely deserves a special mention as he made the experience memorable, anything we needed he got swiftly and politely. Was there attentively just in case we needed anything. Luke A+++ I cannot recommend this place any highly.

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Kalpesh Tailor . 2024-04-08

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Had a lovely birthday lunch with my family. The fun birthday cake and "Happy Birthday " sung by the waiting staff (must have seen me opening cards) was a bonus. Place was packed which says a lot. Would go again.

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Steve Maltby . 2024-04-03

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Very nice deco and a proper Italian food and modern European cuisine with nice view by the window as a duck pond.

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Jai Singh . 2024-04-03

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Food is not authentic italian is very commercial not classic , decent but not worth the price, tiramisu and panna cotta wrong .risotto should be rice with vegetables in the menu as not proper done. Service great and staff very nice, atmosphere boring music in the background could be better Not bad but too expensive for what is offered.

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Catalin Ilie . 2024-04-02

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1st visit with a friend, very good food, excellent service. We will return,!

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Allen Strickland . 2024-03-26

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Very nice and cozy place. We went out for a family lunch with a toddler. The food was delicious from the kids pizza to the pastas for adults. The deserts were top notch and big portions 😊 staff was courteous and speedy service. Will come back

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Shreenidhi hitali . 2024-03-16

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Decent cup of coffee..... That was all I went in for 🙂

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Graham T . 2024-03-14

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The food continues to be good here, very good tuna and king prawn mains. What needs improving is the wine list. We ordered 2 whites , a Pecorino and a Verdejo which were in the upper £20s price range. Both were mediocre, I have had much better examples of these wines and these are easily obtainable and they need to source these. They used to do a good Trebbiano at the bottom end of the wine price range, but this is no longer on offer. Please remedy this as the food needs better wines.

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Patrick Barr . 2024-03-14

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Lovely meal for a friends 50th birthday. Staff thought of everything.

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Nicole O'Reilly . 2024-03-13

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Delicious food. Food is definitely worth it the money 👌everything fresh. recommended . I will come back there again for sure. Thanks

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Dawid Tomaszewski . 2024-03-05

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Have been using Zaza for many years. Never a problem. Food excellent, service friendly and efficient. Value for money. Lovely surroundings and ambiance.

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Sandra Green . 2024-03-02

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Visiting for the first time and at what sounds like the new premises at the end of the High Street. Great food - good sized portions and good quality. The Lamb Ragu Fettuccine was excellent. Would really recommend 👏👏👏

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S Robinson . 2024-03-02

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Out of interest…. If you went to a said newly opened restaurant and had a beautiful set menu for £14.90 (yes I know Monday to Friday-but surely something can be negotiated) Then enquired re a room upstairs for a family gathering at some point for a Sunday but it’s changed to £45 per adult head for a basic room by the toilets for basically the same menu. (Oh sorry this would include a glass of Prosecco-most adults who don’t drink alcohol) Being informed that they would treat children 10 years old as adults so another £45 per child. Enquired if we could just book a regular spot for 20 people in the downstairs restaurant but told that this would not be allowed…. Devastated 8 year old who so wanted her communion lunch here with just her family

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Paige . 2024-02-15

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Lovely meal and waiting staff. Fresh food and generous portions Very clean place.

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Bineta Thiam . 2024-02-03

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The place is beautiful, very light and with a wonderful style. The staff was very welcoming and the service was good. Food was great. I love the mushroom pate, calamari and crab and prawn linguine. Everything was very tasty and dishes were bug enough. The creme brulee was superb. It was very busy and Its needed to make a booking in advanced. I really recommend the restaurant and the area as it has a park nearby.

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Silvia Labra . 2024-01-27

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A lovely cosy restaurant with a warming atmosphere. Came here on a Tuesday for the Classic Italy menu and it was definitely worth the price especially as you can take the bottle of wine home and the antipasto board was massive. They also accommodated my request for a table we could put a pram next to. Parking can be a bit tricky as there isn't any directly outside or any car park.

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Meg K . 2024-01-20

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Great food and service! Will definitely recommend the mezzaluna Croccante for starters :)

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Vethu S . 2024-01-04

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It's a nice restaurant. Service was good. Did was OK. Calamari fritters were a bit chewy. May be not cooked properly. Otherwise, all good

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Vijay Anand Jambulingam . 2023-12-21

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I LOVE this restaurant!! I have been to Zaza many times over the years and the quality of food, service and atmosphere has always been amazing. I usually order the Crab and Prawn Linguine and Calamari for starters and it's all cooked and presented very well. The portions are perfect, the atmosphere is cosy and it has very aesthetically pleasing decor. I would highly recommend this restaurant!

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Aishah Chavda . 2023-11-30

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Lovely meal - had the lunch menu of 2 courses and both were extremely generous. I wasn't able to finish. Staff very friendly. Still friendly staff. Had lunch from the specials and it was delicious. I come here for lunch with a friend every few months - never disappointed.

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Chris Gentle . 2023-11-30

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Absolutely great There is not a single word to describe how great this meal was. From starters to mains to desserts All so fresh and tasty Waitresses are so kind and patient Great recommendations Highly recommend

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Shaylan Patel . 2023-11-28

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Amazing food and dining experience! Highly recommended!

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Hinaly Popat . 2023-11-26

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Always a winner at Zaza. For a ‘chain’ of restaurants they really do exceed expectation. Obviously the food is lovely and the menu has something for every one, however the staff make the place. It was my daughter’s birthday and they made the occasion very special, also accommodating my 91 year old mother. I was only so sad to hear that they have no Xmas staff party this year; a sorry mistake by the management in my opinion 😏

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R S . 2023-11-26

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Great food and service. There are good vegetarian and gluten-free options too.

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Oliver Kraus . 2023-11-25

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Nice food, very pleasant evening.

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Mark . 2023-11-05

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I’ve tried many food in the uk. But this is the worst ever.

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Mike SHTERN . 2023-11-05

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Both the starter & the mains were very good we thoroughly enjoyed it all.

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Andy Loughman . 2023-10-31

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Booked for a birthday dinner, the food was delicious, great service especially from one of the waiters hazel who took time to aid us choosing our meals. Overall and amazing experience.

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Makayla Muia . 2023-10-26

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Reserved our table in advance. Plenty of variety available on the menu.

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Matthew Vernalls . 2023-10-14

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Mixed feelings as it was half & half… some staff were amazing and some were questionable !

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j a . 2023-10-12

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Love eating here! 😋 fresh and great tasting food! Love the inside, the building has so much character! Great choice for vegetarians too! I do have my staple favourites though! Also so basic but the fries are really good!

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Heeny . 2023-10-06

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Lovely restaurant. Great service.

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Natalie . 2023-09-29

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I feel like they weren’t as accommodating if you come with young children. The waitress appears quite grumpy. I ordered the salad which severely lacked seasoning. My partners food was very good though. I’d return for the food, but the service needs to improve imo.

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K D . 2023-09-28

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Good food and friendly service.

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Paul Wing . 2023-09-23

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Cozy and beautiful place for tasty and fresh Italian food! Lively atmosphere with locals around. Polite and friendly staff, managed to get a nice table without booking even though it was busy!

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Arpit Jain . 2023-09-21

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Good overall. The starters were nice as was the wine, the pizza I ordered was delicious and authentically Italian. I just feel that it was a little overpriced for what it was, which is why I give it 4/5.

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Big Red . 2023-09-13

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Amazing food and excellent service as always

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Amisha Mistry . 2023-09-03

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Met for a meal with friends. Have visited on numerous occasions and the food is always delicious. One of our party had various allergies and the staff took time to explain the ingredients and the chef adjusted the dish to make sure it was ok for her.

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Jenny Langley . 2023-08-27

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The food and staff are the best

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David Dearman . 2023-08-12

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Spent an evening at Zaza and was amazed how good the food was, would recommend it if you are looking for an Italian restaurant in Ruislip!

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Jacco Blankespoor . 2023-08-12

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Best food around. My favourite restaurant. Quality all around.

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Craig Ross . 2023-08-02

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Love love love ZaZa Usually pop in for lunchtime special, really good price for starter & main, lots of variety, Am working my way through the menu, nothing disappoints! Staff are lovely! Ambience is wonderful as the restaurant is in one of the church buildings with a lot of original fixtures & fittings beautiful! Photos to follow......

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Gillian Mason . 2023-07-28

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Blatantly racist management! Manager told us there is a rule that each customer at the table must order a separate dish, never have I ever heard of this! Spoke to us in a very rude tone asking if we have a reservation when the restaurant was purely empty. Food was good but service ruined our experience. Won’t be coming back.

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Safia Mohamed . 2023-07-17

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Nice restaurant ruined by atrocious customer service. The Manageress really needs a lesson in basic politeness and how to make paying customers feel welcome and respected.

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Mabs Mabs . 2023-07-17

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Has a lovely lunch today with my son. Very reasonably priced. The portions were large as shown on the images, less than £70. including surcharge for 2 courses each, 1 coffee & 3 bottles of beer.

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eastcoteman . 2023-07-15

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Best Italian in Ruislip. Fantastic, food service and ambience

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Charmain House . 2023-07-11

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Food was okay. I had meatballs which I thought were too large and not enough spaghetti. Staff were friendly and good atmosphere. Could do with air conditioning.

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Angel . 2023-07-11

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Never let's us down, zazas is a banker for a top quality meal, our favourite local restaurant, the lamb shank is my favourite!

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Ryan O'Donnell . 2023-07-10

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Fab food, knowledgeable waitress.

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Barbara Clark . 2023-07-10

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The food is good!But is not like really Italian food .. Service by Madalena is ameizing and so professional 👏 so lovely and polite well done 👏 I will come back again....

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Vitor Gjoka . 2023-07-06

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Food is the usual you get from an Italian place, the place hadn't done a deep clean for a long time, the window shutters had a lot of food stains on them. The normal cleaning seemed to have been done. Prices are average to what you would normally get in a like for like place. Service is normal, nothing extra.

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Titus Benjamin . 2023-06-27

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Delicious food and varied menu. Little pricey but we all enjoyed our meal. Two ladies working were both friendly but when we realised the ice bucket for the wine had no ice in it I waited a couple of minutes to grab there attention to ask for some ice but there were no where to be seen and restaurant only had a table of 3 and us (table of 5). I went to look for them and found both leaning on the counters in back area behind the till playing on their mobile phones.

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Emma May . 2023-06-21

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Lovely place and very tasty food. Got a table even whe did not had a booking and the assistant manager who gave us the table and served us was so nice and very skilled. Definitely I will come here after this kind of service. 5 stars all together…

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Valy Iulyan . 2023-05-29

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Great vibe and service, and possibly the best calamari in London. The carbonara was also delicious, everything in generous portions. The garlic bread with mozzarella for example could probably do at least 3 people

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Sydney . 2023-05-02

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A very good Italian restaurant set in an amazing old building. Friendly staff and a good atmosphere.

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Robert Cox . 2023-05-02

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Great food, service was good. Pizza's and Calzone were massive. Hope you're hungry.

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Kishen Borkhatria . 2023-05-02

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Very good service, good menu and the food was excellent.

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John & Maggie Tester . 2023-05-02

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Tasty italian cuisine in an atmospheric oak beamed building in Ruislip high street. It may be at the 'quiet' end of the high street, but then again, the Ruislip duck pond and the old barn building are at that end of Ruislip too for activities and walks onwards to fields and the river Pinn.

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Robin Pike . 2023-04-16

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