Zari in Crawley

Zari is a fantastic restaurant, we visit when we are in Crawley and love the authentic menu, attentive staff and clean, modern restaurant. This visit we enjoyed poppadoms and chutney tray, Laal Maas Lamb curry, Pilau rice and Sag Aloo / Brinjal Bhaji accompaniments. All delicious, we will be back !

Round table for 6 of us - perfect. Really attentive staff. Food lovely, restaurant is well spaced & very clean. Not eaten here for years as moved away but standard still high. Can recommend

First visit to this restaurant. The food was very good, relaxing atmosphere, great staff. Would definitely eat here again

The portions are tiny, the chicken was undercooked. The curry’s were flavourless. Seriously you are risking your health going there. All the curry’s were poor. Don’t go to this place you have been warned. Look at the photos the onion bhajee you get two for £4.5 that’s £9 for four little flat rubbish things Don’t bother! The other photo is what they call a chicken biryani £14.95 as you can see we didn’t even eat it I think the vegetable curry was out of of a tin. Please don’t waste your money. We didn’t even eat more than £60 and most of it went in the bin.

Absolutely amazing service , second to none. Lovely courteous and attentive staff. The food was so delicious , good size portions, lots to chose from I had King Prawn Shaslick , was lovely. Excellent choice of wine. The restaurant decor is gorgeous. Great for a romantic evening too. ❤️

Tasty food and very friendly staff. We had the Thali and would recommend it especially if you want to try a variety of different dishes

Amazing food, great staff! Very good with my food allergy and finished with a complimentary palette cleanser. Would highly recommend.

Well, we have been lucky enough to be enjoying this restaurant for a few years now! I made a change to the curry that I normally order and it was the best Rogan Josh I have eaten ever! The staff are amazing and I can’t recommend this restaurant enough!! Please try it and I will guarantee you will have a great night!!

Just had a wonderful lunch at Zaris yesterday, food was excellent beautifly presented and the service was 10* waiter couldn't be more attentive but unobtrusive..what a lovely place to have lunch..well worth a visit

Fantastic food and even better company. Atmosphere was really good and I would definitely come back soon. Would love to try the bottomless brunch!

The poppadoms and chutney/pickle were a good start, and it's great that there's a vegan menu, but the food was average. The chana masala was dry, needed more sauce, and the sag aloo lacked heat and spice. A cavernous, dark restaurant with no atmosphere, hard to imagine it would ever be full. Service good.

Simply the best Favourite curry house on the planet, not just locally. Thanks guys for your great service and food! We’ll be back soon for sure

Staters were ok , partner didn’t like her onion Bhaji starter , very mushy. The mains were average tbh. Frozen vegetables in the curries , there was no ambience. Eating at 7.30pm on a Saturday evening and only 3 tables taken. The fact it is quiet in the restaurant speaks volumes. The restaurant are trying to be fine dining but the food is anything but. Won’t be eating here again.

The food and service was of an excellent standard. The food was very fresh and well worth a trip to eat here. The menu is very interesting as they describe the regions and flavours of the dishes. I would highly recommend this restaurant and suggest you try something different to your normal curry.

Take Away Disaster placed our order at 17.30 understood it could take an hour to be delivered. After an hour and a half phoned to enquire where our food was and was told it was on its way to us. After another half an hour rang again and was told our order had just left the restaurant. After two and a half hours rang again and yes we were told there had been a delay and it was coming now. I asked to cancel and was told no it will be with you in a maximum of ten minutes. Five minutes later we received a call apologising and saying it will be fifteen minutes before it arrives!!!! Our food arrived after three hours. NEVER AGAIN!!!

Where do you want me to start, the starter was just disgusting, the lamb dish was just bones and sauce no meat whatsoever, the desert looked like diarrhea. We had to wait forever for our drink that came with the meal, wait forever for the dishes and for the table to be cleared, the restaurant wasn't even close to busy. we actually asked for the bill at the same time we asked if they were going to bother clearing the mains and bring desert as people had been waiting ages for the bill and we still had to ask twice, the fruit on the desert was still frozen so couldn't be eaten. Then charged £40 for 3 drinks. It absolutely was not worth the £160 spent and feel like it was a complete waste of money when I could of cooked better at home. Then to add insult to injury I put a comment on Facebook for it to be deleted. It was our first night out since our baby was born and felt like it was spoilt as the food and service were not up to standard. I don't think I would be dining with you again. Show quoted text

Had a great afternoon at the Zari restaurant having a masterclass in cooking. It was another great Christmas gift from Cherry. She knew that the Zari is my favourite Indian restaurant. The owner and her staff have the class all worked out for the 6 pupils ( max 6). Following a talk about how the philosophy of the Zari we were shown how to use spices and then how to prep. We all had a station each which are numbered so at the end of the session what you cook to get to take it home along with a folder of recipes and the apron. Fully recommend this if you enjoy good Indian food.

Official Review - Glasgow Curry Club Although we are based in Glasgow, you’ll see from our reviews that we’ve managed to eat elsewhere - including European and American destinations. This visit to Crawley was a combined business and family / friends event - which transpired to become TWO NIGHTS at Zari! To be clear, we were told this place was good. Very good. That level of recommendation doesn’t come lightly and so we had to try this place. Here goes…. The location is somewhat deceiving - in a row of shops but with easy parking & easily accessible for those in wheelchairs. The shopfront is pleasant and inviting, and once you enter you’re greeted warmly by smiling and friendly staff. Once seated, drinks arrive quickly with some poppadoms and onions. The range of food here is fantastic, and the staff can explain every choice on the menu. Service was brisk and pleasant - great chat with the waiters and always keen to help. Now the food. Phenomenal chicken tikka starters and accompaniments. Great size of portion and cooked to perfection. A nice timescale to the main course, which arrived like a royal entrance with the next set of drinks. We all (two on one evening and 4 on the next) commented on the extent of spices, the range of choices and the sheer complexity of the taste. This is top quality food which is virtually unmatched - and we don’t say that lightly. The cost was very reasonable and we had coffee to finish. We rarely rate places so highly but this was sublime and the whole experience on both nights was simply phenomenal. Highly recommended - make the journey!

Having had my self catering property fall through, I was looking for somewhere to take the family for Christmas Day. As I love cooking Christmas lunch, it had to be special for me to really enjoy it, especially as we often eat at carveries. My husband spotted the menu for Zari, who were offering a banquet style meal. We all like Indian food, although I do have an intolerance to some spices. I decided to throw caution to the wind as the Brussels and roast potatoes included helped make it a bit more Christmas's. We moved from the Crawley area 10 years ago, but prior to that frequented Zari and always had a good meal, so we had every confidence in having good Indian cuisine as opposed to a mediocre roast dinner elsewhere. They did not disappoint. In fact, they exceeded all expectations and was incredible value for money. I would have paid the £55 each (on a special occasion) on any day of the year, but to have a meal of such quality and quantity on Christmas Day was amazing. With an amuse bouche, poppadoms and pickles to whet the appetite, our mixed starters (individual plates) were chicken cooked 3 ways, each piece soft, juicy and tasty, a kebab and the most incredible king prawn. Neither of my sons like prawns, so I swapped my kebab with one of them. The other decided to try his. Afterwards, he said, not only could he not believe he'd eaten a whole prawn, but that he'd really enjoyed it. The main courses were placed I'm the middle to help ourselves and we're regularly asked if we'd like any topping up. We each had a beautiful, large leg of chicken in a mild, thick sauce. There were huge chunks of tender beef in another sauce, the chilli Brussels and spiced roast potatoes, naan, peshwari naan and chapati, rice, tender, lightly battered white fish and the most beautiful makhani daal, so good, even though we were full, we managed to get through a second bowl of it. We finished with pears poached in a delicately spiced red wine and ice cream. We washed it all down with Cobra and a rather smooth Chilean Merlot Reserva, the latter only £24 fir the bottle. Again, superb value. The atmosphere was great, the staff friendly and helpful. I don't have enough superlatives for this Christmas lunch, but I'm glad we went for Zari as it is a meal that we will always remember. My only gripe? That we live too far away to come for New Year's Eve!

This was a takeaway delivery. We have had this before and it was much better. This time Tandoori King Prawn at £15.95 we feel was too expensive for just 4 prawns! Same with Tandoori King Prawn Masala. The Lamb Rogan Josh did not have the same depth of flavour as usual. In general disappointing considering our previous much better experience.

I recently ordered a takeaway delivery service from this restaurant. The food took, unbelievably, well over 2 1/2 hours to arrive. I telephoned after having waited 90 mins, could not speak to a member of staff, so left an answerphone message requesting an update. I eventually got through to someone, without any indication as to when I could expect delivery. In mitigation it was claimed delays had been caused by an excess of orders, and traffic related problems. Surely if this had been the case when orders placed, it would have been sensible to let customers know and allow them the option of cancelling. In compensation I received a complimentary popadom!! The food had obviously not been coordinated, as one dish was acceptably hot, the other cold. I have raise two email complaints, only for these both to be ignored. Clearly the restaurant considers appalling service and a lack of communication to be permissible, and justified in charging full price. I would strongly advise not to order a takeaway service from Zari Crawley.

This is the best Indian restaurant I've ever been to! The surroundings are beautiful (screens and artworks from India), the food is delicious, and the service is efficient, polite and friendly.

I have been to many curry restaurants in my time and this rates really average looks great when you walk in I had a king prawn dish the prawns was small and mushy my granddaughter had chicken tikka masala and it was rank spicy and flavour less be aware do not no where they are getting there reviews from but in my experience not accurate

Food was poor quality, the restaurant try’s to make the food fine dining without the quality or taste, ordered starters - crab and prawns, 2x small prawns for £8 and dry frozen crab with no flavour. Mains were very plain, the lamb was dry and mushy as if it had been mushed up and very over cooked and wasn’t pleasant. Chicken korma was dry and no sauce. The waiter then argued about paying service charge and would not let us leave until I paid a discretionary service charge and said it was compulsory. Very rude and unnecessary also very strange clientele in the restaurant being waited on? Seemed as if clientele were going repeatedly to the toilet to do drugs which the staff allowed. Will not return unfortunately and a local who would have enjoyed the restaurant.

We got a take away for 5 people for my son’s birthday, his choice was Zaris. We paid over £70 for a main dish each and a selection of rices and sides. I had the Koria and it was dry with the lamb being over cooked and very mushy. For the money we paid we were very dissatisfied. I’m sure eating in would be better but if you’re going to Steve take away at the same price at least make it the same quality !

It was a great dinner experience in an Indian restaurant. The service and food were truly amazing. I would love to come again to enjoy this different taste.

Came here for dinner after being recommended the place by several others, and from the moment we walked in to the restaurant the staff were at our service. Very attentive, pleasant and friendly, without ever being intrusive. The food we had was very tasty, and nicely presented. Would definitely return. Highly recommended.

I thought that the food was exceptional as was the service I experienced at the Restaurant. Each encounter my dining guest and I had with the staff from the moment we walked in... and throughout the meal until we left was not only to a high standard of service but also carried out with an attitude that complimented the meal which made the evening a memorable one.

We came here after checking in for an overnight stop-over for an early flight the next morning. It's only ten minutes from Gatwick Airport. My wife had read a few reviews that included the phrase "family run" which always draws us in. Don't let the location at the end of a strip of small shops put you off. Service was attentive, charming and knowledgeable throughout. The dips and sauces that came with the poppadoms were all home made and it was the best mango chutney that has ever passed my lips. Even the poppaoms were exceptional! I had the Chicken 65 starter, my wife had the Spiced Crab and we shared meat samosas. If anything the spiced crab was a slight disappointment but the samosas and the Chicken 65 were sensational, both boasting really subtle yet piquant spices. For the mains we had tender, richly flavoured Sussex Hill lamb chops, Chicken Chettinad, with mushroom rice and the lightest plain naan bread I've ever eaten. My wife was enjoying her meal so much I had to fight to get even a morsel to taste! We shared home made pistachio ice cream for dessert and that too was wonderful. I've eaten at highly regarded Indian restaurants in Central London and I was born and raised in East London so Brick Lane and it's array of Indian/ Pakistani restaurants was a regular haunt of mine. I have also eaten in some highly regarded restaurants that I visited in Goa. However, I can honestly say that the meal I had here at Zari was the best Indian meal I have ever eaten in the UK.

I was on a business trip and took my wife with me to this restaurant. Found this as I was looking for a good restaurant with good reviews. We could not believe the service and the food quality. they were very expensive but not worth a penny. The food potions were very small too. Just taste like tomato sauce with added salt and chili powder. Go and try if don't believe.

A very enjoyable experience, lovely food, great atmosphere, and attentive service. First time visiting and will return after such a wonderful evening.

We enjoyed a fantastic meal last night and feel we have found an absolute gem of a restaurant. Great choice of food, much of it locally sourced, lovely wine selection and genuine fantastic service. We really enjoyed every aspect of the meal and look forward...

We went to Zari's - me, my fiancee' and my mum for Mothers Day. First thing is the staff - our waiter was the chap who served us on our previous visit and the restaurant as you can imagine was busy - however, he (and...

Staff were very attentive and helpful but not overbearing. The ambiance was lively and friendly. The food was EXCEPTIONAL. I had the Veg Thali and each dish was one of the best versions of that dish that I’d ever tasted. Although not the cheapest Indian...

Great tasting food with excellent vegan & gluten free options. Staff really helpful with coeliac requirements. Ordered takeaway service and food arrived in good time.

Was targeted with a couple of online ads, and thought I’d give Zari a try. Was not disappointed at all - excellent starter, mutton curry really first-rate, so much better than a standard indian, sorbets really good. The service was friendly and professional. Definitely worth...

Our granddaughter lives near to this restaurant and has eaten here several times. She recommended it for a meet up to celebrate a family birthday. It is not in the smartest area, but once inside the warmth of the welcome and the atmosphere made us...

Absolutely awaste of time the place dull and the staffs attitude from start was shocking full on discriminate because of being irish

Very friendly polite service. Excellent menu for veggie vegan or meat eaters. We really enjoyed our meal and would go again with friends and family of any age or tastes.

We decided not to have a traditional Christmas dinner this year and booked the Zari. What a great meal they served up with excellent customer service. We will return during the year and would recommend this place to anyone

First time visit, with friends who live locally. The Restaurant has a good appearance from outside and inside is well laid out, decorative, clean, tidy and adequately lit. The service provided throughout the evening was very good, not overdone. The menu provides a good selection...

Today I had a meal at this restaurant for the first time as I eat halal only. The food was bland and awful. Tasteless and devoid of any flavour. Even the smell was foul. The chicken tasted raw, metallic and the portions were incredibly small...

Here with Shirley what a great night ambience great service excellent and food excellent, piping hot and fresh you can taste the difference here compared to other local restaurants here all food cooked to order using only the best fresh ingredients and spices will definitely...

I visited here with a friend and didn't know what to expect as I'm not local to area. The food turned out to be superb with great service too. I especially loved the freshness of the food and the way it was presented on the...

Excellent Indian food … I tried this new restaurant with a friend …everything was super tasty … the service was great .. I recommend ++ I usually go to Taj Mahal .. this one was at least as good and may be a bit more...

My visit to Zari for a cooking masterclass was a fantastic experience. I cook a lot of Indian food but this has pointed me in a new direction. The making of Garam Masala was totally wonderful and I won’t be buying it from the supermarket...

We've just had a beautiful takeaway from Zari and I felt utterly compelled to write another review. Tandoori chicken quarter, chicken dansak, paneer makhani, sag aloo, bhindi baji, egg fried rice and the usual assortment of popadums. The makhani is gorgeous, such a flavoursome dish....

My husband and I had a wonderful evening at Zari, we love the atmosphere, the presentation and the staff are so friendly. But most importantly , the food is delicious! Can’t wait to go back again!

Food is lovely however take away is served up in side dishes containers which means u get a main dish in a side dish container ,so small portions if it wasn’t for this I would carry on using but have gone elsewhere because of this...

My evening meal at Zari was ideal as a nice end to a business trip away from home, whilst staying in a Premier Inn near the airport at Gatwick. The only diner in at 9.30 on a Tuesday evening I almost thought they were closed...

Went today to eat as flying out from Gatwick early tomorrow morning. Good was absolutely brilliant. Service excellent staff very attentive and professional would definitely recommend ⭐️⭐️⭐️⭐️⭐️

We had a few nice meals in Zari, and a few takeaways, always happy with the quality in the past, but not on the last two occasions. The food was tasteless, the Naan bread was oily and bland. Will think twice before ordering from Zari...

We had a great meal at Zari today, and they had a brilliant vegan menu too! There is lots of choice, we’ll be back for more soon.

Great food every time, very friendly staff. I would highly recommend. Personably id recommended the chicken madras, delicious.

Came off a late Sunday night flight at Gatwick and wanted some decent food before a long drive home. Three Vegans, one meat eater and one Peanut Allergy sufferer. Believe me, its hard to find anywhere that suits us all. Really pleased we found Zari...

Absolutely beautiful food, the staff are extremely friendly and accommodating! My husband was particularly impressed because they have a really decent vegan menu and not the usual bland options with the meat removed! We’ll definitely return on our next family visit!

Whilst for many restaurants a vegetarian or vegan option means the same as normal with just the meat or animal products removed and perhaps a bit of extra broccoli thrown in; however Zari is different and so much better than that! They have created their...

Treated ourselves to a Zari take away-feast Service food & cost excellent as always:) Five Stars*****

Food was salty and who puts raisins in a chicken tikka masala. Have eaten this dish 100s of times all over the uk and never had that before. So to say it’s how all tikka masalas are is total rubbish. Also portion sizes not the...

Disgusting food and rude staff! We have been getting take away from Zari’s for years but our recent take away means we will never return! The food was bland, tasteless and ended up in the bin. The staff were particularly unhelpful and said that times...

After quite a bit of looking around, chose Zaris for my 70th birthday celebration with my partner, children (8 including their partners) and grandchildren (8). The choice was influenced by a) the great takeaways I often get and b) them having a spacious private function...

A group of friends and I ordered a takeaway from Zari yesterday (10th March). I can honestly say the meal and staff attitude was terrible. The chicken biryani that I ordered was bland, had no taste and the chicken was dry. The accompanying curried vegetables...

I will never order from here again, or go to the restaurant. The food was absolutely awful the chicken biriyani was tasteless and the vegetable curry was in what I can only describe as a bland soup. The Chicken Tikka Masala was atrocious, if that...

From minute 1 the service was professional and personal. My other half and I thoroughly enjoyed our food, every dish was piping hot and tasted brilliant. Attentive staff kept our drinks full and didn’t rush us in the slightest. Will be coming back without a...

My sister and I made a last minute decision to visit on Saturday night and were really impressed by the service, venue, staff and reasonably priced food. We rang the restaurant when it opened at 5pm to make the reservation in the hope we could...

Under expectations, visited first time and probably the last! Food is very average , pricey and plating is non existent. There are lots of good Indian food restaurants in the area with better and tastier food than this place…

This is the first time we have eaten at Zari's. We specifically came here as they were advertising a vegan menu (2 out of 3 of us are vegan). It was lovely to be presented with a whole menu rather than just the odd few...

Came over from Horsham to try out as had heard good things. The place has ambience (but it was chilly), the food was above average for a British Indian experience and the portions were generous. Service was impeccable if slow - apparently everything is cooked...

Another lovely evening at Zari. Staff super friendly as always and delicious food our favourite curry place around

Disgusting will never order from here again very dry naan chewy and raw desiccated coconut fell out onto my floor as unheated, curry very hot and spicy and gritty.

They don’t deserve to call themselves Indian restaurant, which chef told them to put coconut and Raisins in Chicken tikka masala, Definitely they are bangladeshi chef and selling themselves as Indian which is not True. Guys if u want Indian food, this is not the...

Really small portions, the biriyani has no taste and very greasy. I wouldn’t put this as number two one of the worst Indians I have had !

Ordered a take away this evening - two different currys both cold dried up no sauce and no flavour missing items too. Let's hope The Cinnamon reopens - don't waste your money!!

Tempted by the facebook ad, we weren't disappointed. Friendly service, but a touch quiet as we arrived on the early side. Went straight to main course, Tandoori King Prawn Biryani, cooked with a naan sealing the dish in the authentic way, and a Sea Bass,...

We ordered a lovely curry meal for six but unfortunately so unbelievably disappointed by the prawn dish. £14.95 for 4 prawns. When we called to complain they said that prawns are expensive, so 4 prawns cost £14.95, seriously... I know times are hard but could...

We ordered to our food to our house and it turned up cold and overcooked, the food was not good at all, and when we called to talk to the restraunt, we were told that the food could not possibly be cold and when we asked to speak to the manager, we were hung up on. Very disappointing and ruined our mother's day

I came from Asia and I've always looked down upon Indian food in UK until I went to Zari. Best Indian food i ever have, I'm now a loyal regular and recommended this place to everyone. Always go for lamb shank. Any other food are always as excellent.

Ordered a take away from here and was blown away - you can order online but we always have complicated orders so I phoned them and they were so helpful. Food was outstanding - definitely will order again!

What has happened to this restaurant? The Zari was always my go to choice for an eat in or takeaway Indian meal. I understand the world has changed and restaurants have had to adapt, so during lockdown being kept waiting an hour for my meal was understandable as the restaurant learned to cope, the second time was an inconvenience as again we waited nearly half an hour after they said it would be ready. So third time lucky? I placed my order 5 hours before I wanted it, paid for it in advance and asked the restaurant to confirm it would be ready at that time, which they did, if they hadn’t I would have gone elsewhere. Well here I am 15 minutes after it should have been ready still waiting.

I ordered a take away for this evening, and live out of Crawley (Handcross)My first review is for the fabulous delivery man, who found our cottage with no problem ( no-one else has) - I fully expected to wait for him on the roadside, but he found us, knocked the door, and was bang on time.The food, as expected was stunning, generous portions, and extremely tasty.Congratulations to Zari, and their fab delivery man!

Food very salty. We have tried this restaurant before and had the same problem will not use again will go back to our normal indian takeaway restaurant as food is much better and cheaper - sorry

Amazing food full of flavour,very fast delivery Arrived nice and hot. Best curry house around very impressed.

We ordered a take away for 2 people last night we haven't eaten in or ordered a takeaway from Zari's before. I looked at the online menu but it wasn't very comprehensive and some of the dishes lacked any detail. It was impossible to tell if a dish was spicy or mild. I telephoned the restaurant and explained I was looking to place an order but just needed to ask a few questions . The lady I spoke to was rude, abrupt and monosyllabic. I asked if a dish was hot and got a "No" answer with no further elaboration. I guess I should have known then! ok it sounded busy but really if you don't want to speak to potential customers at least put a decent description of the dishes online. I ordered a Prawn Caldine and my partner a "famous red mutton curry" My dish was watery, lacked flavour and the prawns were overcooked and rubbery, It wasn't cheap but most of it went in the bin. My partner and I couldn't quite work out why the mutton was famous. The meat was tender but served in a very thick sauce, there were no other flavours like tomato, onion or pepper. You could have just chucked a jar of heated curry paste over it. The onion salad, popadam and mint sauce along with the naan were ok but nothing outstanding and this cost nearly £40. I think I will stick to my tried and tested restaurant / takeaway in Three Bridges in future. Much better quality and far less expensive and they are very helpful if I call to ask about certain dishes.

This the second time we have ordered a take away from Zari, first time was a disaster and we thought we would give them another try this evening to support a local business.The order was placed as soon as restaurant opened and took 1.5 hrs before we received it. I have never had to wait that long for a take away!! When I called up about it I got the impression they wait for a number of delivery orders to come in before cooking and delivering them. The food was nice, not amazing, but decent enough. It’s a shame as we are local to them.

We ordered a takeaway at 7:30 for delivery. We were told our order would be with us within an hour. The hour passed and no food arrived. We phoned the restaurant to ask where the delivery was and we were told the food hadn’t even left for delivery. When we asked to cancel the order and have a refund, we were told we were being awkward as they were busy. We were told the food would arrive within another half an hour. Can’t say what the food was like as it’s now fast approaching 9 and no food has arrived yet.We have used Zari several times before. Won’t bother anymore.

We revisited after a long time away and we were pleased with our meal and service. Things are a little different at the moment due to covid but that didn’t change to delicious taste of the food and the friendly staff who looked after us. Yes it’s a bit pricey but we felt it was worth it. Recommend the Red Mutton Curry and the Lamb Tikka Masala.

We booked here for our wedding anniversary , we've had take away from here a few times . They should be award winning we had the best meal ever and my teenager was gobsmacked by the taste and tenderness of his meat first time at an Indian restaurant . Down side I called to amend my booking, didn't happen and on arrival the person didn't seem to believe me . We waited nearly an hour for our meal ... not good but we had poppadoms but after that 45 mins for food. Some of the waiters where spending alot of time talking to their regulars that's fine but made newcomers feel less important and uncomfortable .They where rushed of their feet. Bless them . When paid didn't get a receipt of breakdown waiter went off.. I will return but the only thing I hope is that the same courtesy be given to new customers because that's why they come back rather than smooshing the existing ones . X

My family and I had a wonderful experience at Zari’s. The food was incredible, the service was friendly and prompt. This was our first outing since March and they didn’t disappoint. I highly recommend this restaurant.

I visited on wednesday.i usually have my standard chicken korma but instead had an Alleppey fish curry having been there last year. The curry was delicious! Slightly spicy but it was perfect. Absolutely loved it and will come again as my partner lives round the corner.Definite recommendation

First time ordering from Zari and was very impressed. Delicious and authentic-tasting sauces, beautifully well-cooked meats (we had lamb rogan josh and chicken dopiaza) and interesting and varied veggie dishes. Naan was a little thin and dense for my taste but more than made up for by the rest of the order. Will be revisiting for certain!

Have used Zara’s a few times over the years, got a takeaway last night & was reminded of how good their food is, especially the chicken tikka pathia 😋. Staff friendly, group meal clean plates all round. Must go more often! Would highly recommend.

My first time ordering from Zari. Im in 14 day self isolation. Order was easy and delivery on time. The dish was delicious. Will use again and highly recommend.

I was completely blown away with the welcoming hospitality, lovely people that fulfilled all of our needs and served delicious food. I would highly recommend this restaurant to everyone

After reading some great reviewis thought we would give it a go and use thier delivery service. The portions were very small Had a Chicken Tikka Starter 5 small pieces, Tikka Masala and Jalfrezi both had a small amount of chicken and The Keema Nan was the thinest Nan with a sprinkle of meat no flavour at all The main meals had good flavour but we felt we would be sticking to our usuals in futureDelivery was bang on time

So good to finally get to eat out after lockdown and where better than Zari! Really good social distancing measures made me feel safe and valued.First time ordering from their new vegan menu which was brilliant, especially as the side dishes can also be used for main courses.I had the Dosa which has always been a favorite of mine. This vegan version was wonderful, a beautiful light rice pancake filled with beautifully spiced lentils and vegetables with a South Indian vegetable curry and a coconut chutney on the side. So lovely, I could eat it all over again this morning. My main was a vegetable Chettinand which I had with extra heat delicious with the perfectly steamed rice and vegan nan which is a real treat as most nan contain milk.My fellow dinners all had various fish dishes sea bass, crab and avocado, south Indian fish curry and prawns and they all loved their dishes. Such an extensive range of speciality dishes that I don't see in many restaurants really good if you are vegan, vegetarian or pescitarian but also for meat eaters.Great wine list too.Highly recommend.Thank you to Sandeep and his lovely team for making our first meal out post lockdown such a lovely one we'll be back soon!

Haven’t used Zari for a takeaway for a number of years. But after a long day decided to treat my partner and I to a meal, ordering over £40 of food. I was disappointed, if I was using the restaurant I would have sent it back! The keema naan cold and doughy, rice cold and hard, the vegetables just awful, mushroom bhajee dry and rubbery, the sag bhajee was in a world of its own, colour was grey/green and tasteless. Onion bhajee dripping with oil and the texture of an ice hockey puck. The actual curry’s were of a standard expected from one of the better restaurants in Crawley. Zari need up up their game to justify these prices.

We don’t normally get a takeaway curry but decided to as a treat for our anniversary and we have heard some good reports of your restaurant. We choose chicken saag, chicken rogan, 2x rice, samosas, naan x2 and popadums - this cake to £44 + we had to pay £4.95 service charge and £2.95 for delivery. Came to over £50. I have to say my initial thoughts when I opened it up was ‘there’s not much there’. 2 samosas which were more like dumplings, pastry was hard and not your normal filo. Hubby really enjoyed the rogan but I have to say my saag was bland although plenty of well cooked chicken. Rice was nice would of liked more flavour in the mushroom rice though. The best part for me was the onion salad.... that was delicious.For our first take away curry I have to say we were both disappointed.

We ordered the BBQ range this evening to cook at home. Perfect for a hot summers evening. Marinated chicken Lamb Tikka and Sheek Kebab all of the meat was tender and delicious all of the family voted it to be the best! such a great idea Zari we will be coming back for more. Thank You.

I have eaten in many Indian restaurants over the last 50 years. And have to say this is not what I am used to. Chicken tikka masala should be in a rich creamy Sauce. Theirs was a watery yellow bile. When I cut the chicken it was clearly a watery pink inside. It also had a different texture to cooked chicken. I returned the dish and was told by the main lady taking the orders that their chicken is pink!! And that it was cooked. There was no way I was going to risk my health on her word against what my eyes saw. I did get a full refund on the meal. I’m sure they will reply to this stating I was wrong and the chicken was cooked. But beware, I know what cooked chicken should look like and this was raw!!!Just a note, the popadoms taste of age cooking oil.

We ordered a takeaway delivery from Zari last night. We got our order after 1 hour 45 mins. It was cold so we had to re heat in the microwave. Not to mention we paid £67 and the portion sizes were tiny, barely any meat and each foil container at least half empty. My partner called up straight away because the portion size was ridiculous for what we have paid for and the women said she would call us back in 1 hour. The lady on the phone didn’t even apologise which makes it even worse. She didn’t call us after an hour so we had to call her. She was very defensive and said someone will get back to us tomorrow between 1-2 , zari never called back so my partner called them again and said they had a meeting about this complaint and that they would get the someone to call back. They did not call back and just sent an email instead saying we could get 10 percent off our next order. An absolute insult???!!! We always get our Indian from here and I have even told the lady at the front before how nice the food was before now so I’m very disappointed and won’t be going back again, as we have wasted our money! I will not be recommending this Indian anymore.