Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Nº 419 in 464 in Eastbourne
Nº 14 of 14 Pizza & Pasta in Eastbourne
Opinions
We ordered our pizzas for 4 people in 2 deals on one order. This was accepted online and payment taken through JustEat. JustEat did not say anywhere that more than one deal could not be ordered. The website is also very unclear as it says deals cannot be used in multiple orders. We made one order. After about 5 minutes we were called by Yummie Pizza to say having 2 deals was not allowed and they wanted £8 extra from us. The person who phoned said his boss was not in then told us that his boss had just told him we couldn't have it. When we told him he lied he passed us to his colleague. He then told us they would be taking the extra money from our account without authorisation. At this point we said if they wouldn't honour the deals then we would like to cancel the order and have the money refunded. If it isn't back within a few working days we will be taking serious action. We regularly use Yummie Pizza as they do gluten free pizza. We will never be using them again now. Terrible service and rude staff who clearly don't know what they are doing. The website needs changing and JustEat informed that they have a policy of only one deal per person or order. Would give 0 rating if possible!
Luke P . 2016-10-15
MORE AT TripAdvisor
Best takeaway experience , best price 14" 10 slice pizza for just £5.99 that's what you call a real deal open from 11.30 everyday !!
aj d . 2015-09-23
MORE AT TripAdvisor
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153 Opinions
We stopped here last night for abite to eat as came down for the air show first impression was good hadn’t booked taken to a table straight away by anice young lady told us it’s card payment only which isn’t a problem took are order and drinks pizza was nice hot and tasty when we came it restaurant was busy with mixed parties of teenagers which they was well behaved the we went for a meal deal pizza two sides and dessert she left the dessert menu for later we finished are pizza sat there for about 10 mins at this point the restaurant had emptied at no point did any one come over first to take away plates or clean the table or more importantly ask if we wished for dessert they just kept cleaning over tables staff looked over at us but more than once in the end I called one over and asked for the bill she asked if ever thing was ok and I said no as no one had taken are dessert order I paid the bill and we left I will be speaking to head office on Monday ref to my customer experience on Friday night this was a shame as it started off so well and nice I just write my review as it was on the day when I visited 16/8/24 630pm/7pm
498 Opinions
Don't try and get pizza 30 minutes before closing. Crap attitude and bad pizza
1190 Opinions
Lots of staff but no one seemed to be allocated our table. Took over half hour just to get a drink an hour to take the order and then more food was not available than available!! No apology throughout from the waitress and no warning that so many popular food items were missing. Surely you say this as you hand out a menu at the beginning. When stacking glasses and chatting becomes priority over serving a table of 6 people who've come to celebrate two children's birthdays, they can't expect us to return to that branch!
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Amazing food, would highly recommend to order or even eat in, 10 out of 10!!!!
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Out favourite kebab takeaway! Lovely team and delicious food.