Yum Sing Chinese Takeaway in Hillingdon

food was cold and very late not happy won't use them again

Delivered on time, piping hot & tasted delicious.

Tasty food with great portion sizes! Actually think the chicken chow mein was more chicken than noodle. Would order again!

Delivered 15 mins after the max estimated time, food was Luke warm

This is the last time I will order from this restaurant. The food is always late, this time it was nearly a hour late. Quality is also getting worse each time, today the food was cold and the dumplings were destroyed and inedible.

no prawn crackers included as promised and an hour late wasn't ideal

Delivered on time piping hot. Order was as requested and tasted delicious.

Arrived 40 mins late. Food was cold. Will not order again

My order was 30min late but stated they had delivered which was not true. I had to call the restaurant twice to chase my order. My food was cold and when I didn’t receive my order one of the containers had a hole in it. Then my drinks were missing to

Fricking amazing, I did now expect that!!!

Food was cold not edible as all

Disregard my email. I got the food thank you

Food was very late taking 1 hour 45 mins to arrive and came cold. Also forgot the prawn crackers. Bad experience

The delay was from the restaurant, not the delivery driver.

Always delivering too late its ridiculous

Courier was very respectful on the handover. Food was piping hot and was delicious as always. Great value for money.

Was late and had no updates. Food came cold and didn’t taste as good as it could have because of that. No apology from the driver either.

food is wet and cold. Food is not marked up saying which dish is which. items are stuck together no separate

Food delivered and piping hot and really delicious

Delivered hot. Fantastic tasting dishes. Delicious as always.

The house special fried rice tastes great and the special chow mein is not bad just that there was too much Onions, in whice I handpicked. Going through the other reviews, I was initially discouraged but decided to give it a try, the delivery was on time and the driver was nice. Overall great service, I'll order again.

Always 5 star when i order and food is always hot on arrival. My favourite! Thank you!

the food came so late and some of the dim sum were cold

Food was delivered late and when it finally arrived it was cold

Food was delivered hot & tasted delicious as always.

Great food and on time even though it was quite far away. Recommended 100%

Been ordering from here for years, haven’t ordered in about a year. Thought we’d treat ourselves to a takeaway. Wished we didn’t bother, either new cook or management, the food has really gone down hill. Bland, no flavour. Poor quality ingredients especially the chicken. Obviously frozen precooked from a bag. Absolutely awful. They have definitely lost my custom

I been ordering from here for years and every time I order they get my order wrong even when I leave a note. Then when you call up no care! Then says yes we did take it the way you wanted it yet I still had prawns and chicken in my meal when I ask for nothing in it 🤦🏽‍♀️ There is no care for their customers I need to find a new place to order from! They said they would send a new order but after 25 minutes waiting I called still wasn’t made! Ask me to wait longer thank you to Uber eats I got my money back! Poor service and that place has gone down hill which is a real shame! I was left disappointed and no meal.

THE MOST DISGUSTING FOOD I HAVE EVER TASTED I DIDNT EVEN EAT IT THATS HOW BAD IT WAS. DONT ORDER FROM HERE ITS SO BAD IM NOT EVEN JOKING. ITS NOT EVEN CHINESE.

I ordered 4 items only received 3 nice quality food really nice pieces of meat in house special chow mien nice chicken buns and sweet and sour chicken balls couldn’t tell you about the rice as it never arrived. I googled the restaurant details to call them to inform them I had no rice they took my post code and said the driver would be back in 10 minutes never happened managed to get a refund from just eat will not be trying this restaurant again good food bad service

Freshly cooked food. Some of the dishes lacked a bit of flavour. Szechuan had a decent amount of spice. Complimentary drink was supposed to be 2L drink but ended up being 3 x 330 ml cans of lemonade. Fudge cake slice included as possible substitute for missing drinks.

No one called me to let me know so I got my order 20-30 minutes late, which normally I wouldn’t mind but I hadn’t eaten in over 24hrs so that wasn’t great. Very good quality food though :)

Fantastic tasting food delivered hot & ready to eat

Very nice place amazing food great staff top customer service I would really recommend it's just got the wow factor

Food was delicious & hot but no prawn crackers?

Easy process, food arrived and was enjoyed by all. No need to reheat as packed well.

great food, quick delivery as always.

The complimentary drink was missing

smelly chicken, chow mein gave me food poisoning , noodles were black and made me relive the time i had doo doo

DO NOT ORDER. DO NOT WASTE YOUR MONEY! PATHETIC. Ordered via Uber eats tonight. Appalled at the service I received. Firstly I ordered chips… wedges arrived so I called the restaurant to complain, the managers first reply was… what do you want me to do? Then proceeded to say no one else complains. I asked for a refund, he hung up the phone. Called again as I ordered duck, the cucumber and spring onion were STALE. He said why have i called back I’m just making it up. I asked for a refund he begun shouting telling me to end the phone numerous times, said I don’t want to help you nor do I care. APPALLING SERVICE IM DISGUSTED. I explained I’ve ordered before and it’s been fine hence why I’m complaining today and he said don’t. Just DONT WASTE YOUR MONEY OR TIME HERE.

It took an hour for the foods to be delivered. Sooo bad

As always, good food before time good price

the food was very bland, chicken fried rice,bland found egg shells in it singapore noodles no chilli or egg, plain chow main. all very bland. but always like that, very disappointed

Food delicious. Ordered Singapore noodles chicken noodles and prawn toast. Food arrived hot and order done to specification. I stopped ordering from here approximately a year ago as standard had dropped. I will start reordering from yum.sing again and hope it maintains the service and tasty food.

Very disappointing. Satay sauce was the worst I've ever had (onion in an excessive amount of oil, no hint of peanut whatsoever!), the chicken was very salty. The special fried rice and duck rice tasted exactly the same, blend and unpleasant smell.

We recently ordered at Yung Sing (Hayes) and had a very disappointing experience. Which both our meals being particularly problematic. If I could choose half a star I would. Had to wait 1hr 10 mins for our delivery and we only live 20-25mins away, once the food finally arrived the chicken Sui Mai was pink on the inside which is a serious health hazard and completely unacceptable additionally the ribs had hardly any meat on them and were basically cremated. I would personally not waste your time or money on this restaurant.

Absolutely ridiculous customer service. Items missing from our order when informed staff showed a lot of attitude over the phone and didn’t even bother apologising or being proactive with a solution. I am really disappointed. Would give 0 stars if possible

Just received my uber eats delivery over 1 hour after I ordered well what can I say. Very very greasy, sweet and sour sauce leaking, crispy seaweed soggy. Had to spit pit the Thai fish cakes wrinkly and rubber chicken satay and sauce was separated with big onion and tinned pineapple. Don't think I will bother trying the free chocolate cake and to top it all off there's a hole inside the lid of one container wheres the food inspectors

As much as I like the food from Yum Sing. I am giving a poor rating on this occasion as the driver delivering my food yesterday was extremely rude. he didn't want to bring the food up to my flat and asked me to go downstairs. when I refused, he hang up on me without saying a word. he then brought up the food and handed it to me without saying a word. whilst I understand parking might be a problem in London, this does not validate rudeness and drivers need to be prepared to deliver under varius c

Terrible driver who argued with me for more than 10 minutes refusing to believe he’d gone to the wrong address. My partner had to run out to get the food from another road and due to the delays it’s cold.

My order never came and they claimed it was delivered after taking £61 I am furious

Requested an order update but none received. Phone number via app was only for Just Eat, not the restaurant. Rang restaurant direct as was advised driver was likely in traffic which felt like just an excuse. Actually received 40mins late and part of order was only warm, not hot. Unlikely to use again.

Lovely little touches got a free birthday cake and bottle of drink Large portions food was hot and great flavours Plenty of meat in the dishes wasn’t just all veg Thanks for a great meal

Great courier and great food as always!

I could give this place no stars I would. The delivery time was an extra 45 from the time given. Then to top things off they put the wrong dessert in. I'm allergic to bananas and swapped the cream cheese cake for a bonffee pie which could have killed me. The order was made via Uber eats and when you order over £20 you get a free chocolate cake. This didn't come either. So neither my partner or I could dessert. The food is bland with no flavour. Only a few mouth fulls and we had to bin it all. A waste of almost £45 to receive the food late, bland and wrong or missing item. I do not recommend this place at all

Possibly the worst takeaway I've ever had. I rarely leave reviews, even if I have a bad meal I just don't go to that place again. However Yum Sing were so awful I feel I have an obligation to warn others. The food took FOREVER to arrive, 1.5hr approx. When I called I was lied to repeatedly that it was 'on the way', only for it still not to arrive for ages. When it did arrive surprise surprise it was cold. The food was drenched in so much grease I thought somebody had spilled water over it at first. Check pictures.... doesn't that look appealing.... wouldn't even mind if it was dirt cheap but their prices and portions are ridiculous.

It was a delicious food. The best chinese food I had in london. I really like it and enjoy it. The staff is friendly.

Excellent service, food was amazing as always. Delivered on time and delivery driver was very polite. Food was warm and packed perfectly and was cooked well. Thank you.

It was a Chinese takeaway, we ordered chinese and they delivered a pizza and garlic bread! so I phoned the takeaway and had problems making him understand what had happened. Fortunately the courier was very helpful and spoke to him and they agreed to deliver our order and collect the wrong one. The correct meal was below average and there was no hoisin sauce or spring onions etc with the crispy duck.

THE delivery lady was very kind, professional and had a great smile. Blessed lady. Food was very tasty🙏😋😋😋😋😋😋😁😁😁😀😀😀😋😋😋😋

Thanks for a lovely takeaway last night. Enjoyed it very much

the food takes very long to arrive even when ur literally 10 minutes away if u want cold Chinese food help your self i wouldn’t recommend this restaurant

Amazing freshly made food and service and delivery on point.

Way too expensive- for a very small portion of soup in a very cheap plastic container the price was ridiculous. Never again.

Order for Chinese friend!!! She loved their Chaomian and chiru (Chicken) Fried Rice!!! Thanks for making our day!!!

Food is delicious. Extra ordinary service. Would recommend u all to visit and enjoy the food ♥️♥️

Food was good and Quality was 5/5

I ordered my food 🥘 from this restaurant 😊taste was mouthwatering 🤤they delivered me 5 minutes before their mentioned time ❤️❤️appreciated their work

Food is top notch 🍛 Fantastic service 10/10 deffo recommend!

I ordered a portion of Singapore rice noodles, asked for a large portion, and paid extra, but the portion was not much more than the small portion. When I went home and opened it, I found that it was only veggies, only rice noodles, green peppers and curry powder! There was no shrimp, no shredded chicken, and no barbecued pork that should be served. The price is expensive but not up to this level. I absolutely don't recommend this place, and I won't order this place again in the future.

I ordered from these place several time one of my favourite place in the area best service and always delivery on time.

Ordered food from this place. They didn't send some items. I called them, they told me the chef put it in the bag, which it was not in the bag. I asked if they could send the items, they said delivery would be 40mins. 50 mins later no delivery, I called them back and they said they don't have any drivers. Don't waste your time ordering from them.

I ordered through just eat, the food was 30 mins late, was the wrong order, was cold and absolutely revolting! The chillie sauce tasted like plastic, the prawns weren't seasoned, and they tasted like cheap frozen supermarket prawns with no flavour! The ribs, were overcooked, with no flavour! This is the worse Chinese takeaway I have ever had in my life! The cooks weren't even Chinese!

Avoid! Food took two hours to arrive and was the worst Chinese take away I've ever had the food was terrible will never order again!

Been ordering from here a while but I have noticed it going down hill .my order today wasn't good .all my 3 items had no flavor. The stir fry tasted like it was off .noodles was so tasteless .the salt and chillies tofu had about 6 pieces in the portion

Good vegan options. They always alter the food properly to suit my requirements. Very professional and nice people too

Ordered 4 dishes two of which I took the large option but still did not get much food. Despite being 4 minutes away the order arrived 30 minutes late. The special rice was terrible with little flavour ,tiny prawns and bland chicken. Thai green curry very water sauce with no flavour had old uncooked mushrooms and more bland chicken Would not recommend this place.

Really disappointed with today's meal. Arrived cold and our stir fry was far too heavy on bamboo shoots and poorly seasoned. Have ordered from the Yum Sing for several years but sadly unlikely to do so again.

Ordered a take away that should have taken 30 mins to arrive. 1 and a half hours later, after 2 phone calls, it arrived. The wait would have been excused if the food was good, but it was stodgy and cold. Paid 30 quid and was still hungry because of the small portion size - avoid !

I ordered my food at around 10:20pm Estimated arrival was 10:45-11:05pm My food never came Was told a few times when I rang them that the food would only be a few mins and that it was round the corner On Uber it still said it was on its way at midnight even though the restaurant was shut at 11:30 The people on the phone were rude telling me to be patient and ending the phone on me They then had the audacity so say the order was completed at 1:25am! Never order from here

Food is always excellent. We generally order vegetables chowmein, the vegetarian duck pancake and tofu. Thanks

Just received my meal wow I have enough food until tomorrow, didnt realize portions were so big.

Good customer service Nice food And really friendly staff.

I really enjoyed my meal, it was very tasty. it is hard to find a place that serves decent vegetarian food. the mock duck was yummy. I used to go to a Chinese restaurant in Ruislip, it unfortunately closed down due to lockdown. This looks like my newest go to place for Chinese tasty food!! I didn't take photos, shame because you could have seen how great the packaging was on the food to avoid contamination plus the appearance was great.

Quite literally the worst Chinese food I’ve ever had. Meat tasted like rubber and the noodles had no flavor whatsoever.

Very good food and good delivery service

Simply the best Chinese in Hayes by far would order again , really tasty and fresh

I just called them because I did an order through deliveroo, my order was completely wrong, freeze and looks like cooked years ago, first of all the guy who says it's the "Manager" told that it's not possible, that they didn't do orders with deliveroo, he was so rude to me,...then I called deliveroo they confirm my order, they get my money back because of him, but I want to show you my "AMAZING" food. THANK YOU SUM YING 😊

Fresh food and good prices , friendly staff

Didn't get what we ordered very rude tried charging us again for missing duck fried rice and crispy chilli beef ,after spending on a big family meal ,make sure you pay cash not card and check before driver leaves ,very rude 11 adults they have just lost from using them ,plenty of other Chinese shops we can use was a first time and last time,eat elsewhere or check orders and no cards

**AVOID!!!*** Absolutely shocking service! Put a large order through asked the lady to confirm which she did... Items where then missed for them to turn up at my door and expect to pay extra! The manager was very rude and was not helpful in anyway and blamed us for doing it wrong! Even though it is his staff member who is not capable of taking an order. £97.00 order and shocking service!

My sister ordered food and she had a hair in her food very disgusting wouldn't give us a refund, never going here again.

Got a takeaway last night. I must say the food is really bland. The food was late and cold. The worst thing about the whole experience was I've got food poisoning so thank you very much I'm bed bound and extremely sick!

I had my food delivered by Uber eats , The food was gret , very quick delivary. 1st time for me to order Chinese and I will order again for sure. Thank you

Some of the worst soggiest food I’ve had after taking an hour longer to arrive after the estimated. Called up the restaurant and one of them said they contacted the delivery driver and the other said they couldn’t, whilst being rude. Don’t go near this place

I wouldn’t even give this restaurant a one star. the food I ordered was egg fried rice and bean sauce with chicken. Sauce said it was spicy but it was not and it had a tiny rock inside and the rice was stinking like it was old and not fresh. Wastage of money. Do not order from here Becoz you will regret it 👎👎👎

Constantly lied to on the phone about delivery times, when I ordered from uber eats I was told it would be 10-30 minutes. 2 hours later no food had arrived, every time I called the restaurant told me it was 'just around the corner' or 10 mins away. When the food finally turned up, half the order was missing. Never ordering from here again

Great Food great value for money

My Just Eat account got hacked last night and after cancelling cards and closing accounts etc, I called the restaurants involved, worried about drivers dropping off food to Internet fraudsters. The person on the phone told me the food was ready and I couldn't cancel. I tried to explain to them several times I was getting a refund through the bank I was purely concerned for their driver. They told me if I wanted to cancel I had to talk to Just Eat. I hope their driver was ok.

I'm only putting a star because I have no choice. Had a takeaway Friday night the chips were stale as was the prawn crackers and the chicken curry and rice tasted very strange. Disgusting food . Improve your food and you should serve it freshly made up it tastes like its been sitting there since the day before ....