KFC Ruislip - High Street in Hillingdon

As usual, missing more than one item.

the 2 chicken fillets look like chicken wings that's how small they are

the meat was undercooked. pink, not good had to chuck out. Delivery guy was on time though

Wrong items sent and driver made 2 stops in the wrong direction before us

Original delivery time went from 10-15mins to be 22mins after order was placed and then when delivered was missing items!

Missing my fries! This is the 2nd time I’ve had a problem with KFC as it was cold the last time and now I’m missing fries - never again!!!

The food was freezing cold because the drinks keep on being put with the food which makes absolutely no sense.

Chicken on the bone was dry. Rest of the meal was fine.

cold and hardly any chips, very disappointed

I ordered extra chicken for my rice bowl. Arrived with a regular portion. Always something wrong with the order, every time.

Took over an hour to arrive and the food is cold

Good that the cold drink was separate from the warm food

Awful chicken. It tasted like rubber. Never again

I only received the 4 piece bucket I never got the three box and chips and the drink with that meal I never got my two hot wings either i am fed up I don’t ask a lot ok thanks a lot

Not delivered at my address at 11 grooms drive, as my check at 21.50 pm

Took over and hour and 15 minutes to deliver. The time kept going down then went back up again! Mini filet burger was cold when it arrived and missing a piece of original chicken! So annoyed!

Got the smallest piece of chicken I’ve ever seen would he comical but cost 2.49 plus only half portion of fries. Never again !

Sweetcorn portion is missing again!

i wasn't happy at all the chicken was cold and dry and i got more drumsticks and the little wing bit as my chicken pieces so disappointed and feel i wasted my money

driver marked my food as delivered took my food and I found him eating it outside KFC....

Wrong order sent never receieved our order deiver delivered completely the wrong order

Food was great. Hot and good quality. As always....this delivery driver was lovely.

I have submitted my notification to say how disappointed I was with KFC. Cold and chewy chicken left us with a bitter taste. I requested a refund for this order. I hope you understand my disappointed. Waiting for your reply. Mrs Marie Pajaniappane

they always close before it says on the website. terrible quality food and horrible staff, would not. recommend at allx

Last night I visited Hight street Ruislip KFC and I was seriously impressed. I ordered Wicked-variety bucket and The chicken was fresh out of the fryer—crispy on the outside and juicy on the inside. The Fries seasoning had just the right kick. The staff were friendly and efficient. Even though the place was busy, I only waited about 2 minutes for my order. The dining area was clean, and the tables were wiped down regularly, which I really appreciated. Overall, a great experience. Good food, fast service, and a welcoming vibe. I’ll definitely be back!

Great atmosphere, staff were very friendly, food was so yummy and delicious , manager was very very helpful

The food was piping hot and fresh. Best KFC delivery experience we have had.

There was a thick layer of grease between the skin and the chicken, the chicken was also extremely dry

Every single table in this restaurant was filthy! Staff don't seem bothered.

Driver was using anither app and delivered to someone else first in complete opposite direction!!! Food was obviously stone cold

My last couple of orders have taken a very long time to arrive and have turned up cold. The drivers are doing something like taking multiple orders and not registering their location or that they have collected them

Everything was great and the driver was lovely as always. I didn't receive my drink though

I just want to say that I've never had an issue with the restaurant but the drivers have been an issue in the past. However, my last couple of orders have been by the same driver and I have to say he's such a lovely chap. Food is always kept upright, hot. He's friendly and polite. Very smiley. Thank you xx

food was bad the chicken fillet was very dry and crispy it looked like it was there all day chips was tge same think dry and horrid I had to throw it away

Order never arrived!!!!! Driver arrived down the road, turned around and left without dropping the food. Absolutely furious!!!

Lovely service great food and great work work ethic from zainab

Food cold, cold drink in with the meal. Chicken fillet looked like it had been steamrollered.

Unfortunately, the courier collecting our food had a puncture and the food was cold when it arrived.

This service is absolutely terrible I asked in advance if my food could. Be cooked fresh and when it arrived there was food missing and half my chips where gone and freezing cold I will never be ordering from them again the delivery driver also kicked my front door which I will be reporting

00000 costumer service they don't know how they talk to people politely I don't know what the owner or the manager let this people work by them self

Chicken strips and chicken wings were stale and elastic

The chips where to salt and cold beans where hot burger stone cold

No issues promt delivery .Very polite driver Food nice and hot

Cold on arrival. No napkins. Half the classic fillet burger was overcooked and inedible.

Soggy chicken ,missing my 1.5 Pepsi max

I didn't make any deliveries, I didn't receive anything.

Received my order which for most part was inedible chicken, well overcooked in both fillet burger and chicken piece and had been cooked a long time ago so was a waste of money. I have at 71 years old never had to complain about anything except now.

Although the food was delicious and couldn’t fault it, I pre-ordered at 19:00 for delivery at 20:45. They didn’t even start making it until 20:40, so it didn’t come until 21:05 which really disappointed me. I could’ve just ordered it at 20:45.

special offer on line said spend 21 get free popcorn chicken however i spent 24.39 and got nothing extra . the chips were cold & chicken dry nasty never going here again it was false advertising

Order four peace, chicken and I was given two legs instead of just four separate pieces and I don’t eat legs

My order tracker says delivered yet my food did not arrive!

the driver got lost. the food was waiting for 40 mins to be collected. it was cold hard and dry.

our address is difficult to find but the driver was patient and found it.

No wings or chilli sauce that i ordered

my food arrived luke warm,because my ordered was the second delivery

Chicken was stale and very cold and dry, fries was burnt

Great food and excellent service

New zinger deal is good for money .

Got it n all of it was just cold

food was cold which is why I have a lower quality score

order time kept being changed delayed , and when it arrived it was cold , and the chips where not even fully cooked and also cold

For it was worst experience.. I'm working Ruislip food center we ordered food but we haven't received according order, while that time staff was fighting with each other they don't have discipline. Second time we ordered food, i ordered vegetable burger, when I received and i opened i got chicken burger instead of veg burger. It means while packaging the food staff is not working appropriate also they not give attention for the packing and deliveries.

The food was just ok, the special ingredients on the chicken was over moist and temperature was not particularly hot. Some of my order was not delivered and it’s not the first time this has happened from this KFC. Pretty average at best.

The bag of chips was half empty and wasn’t fresh. Very disappointed

literally forgot parts of my order; 20 wings, which is so annoying

The food quality is getting worse each time. And by the way, do they only sell chicken drumsticks at KFC as I got a bucket of overcooked ones in my order.

The chips were stale and cold, the burger was dry (very litter mayonnaise). disappointed

Delivery was excellent. Ruislip KFC (yet again) failed to send the correct order and as this is consistent from this restaurant I will think twice before ordering from them again! Their order accuracy is really BAD!

My food was cold by the time it was delivered even though KFC is less than a mile from where I was working

Food was terrible, chicken was dry and hard, definitely not fresh

Food didn’t taste fresh and too much sauce on chicken bites

The food was freezing cold and there were about 10 chips in each portion. Very poor service

Won’t even let you use the toilet while waiting for your order!!

Had a zinger burger meal. Taste was amazing.

hot and fresh. kids favourite and a treat on a wet and windy day

Good place to eat chicken. Chicken pieces are making freshly 😋.

Food was cold, bland and portions were tiny

On your app the delivery address we give shows the wrong location and the courier then phones and we have to talk him to the correct location. The address is 36 Manor Road, flat 4 which is the far end of the road from the High Street. Your app shows it being half way along Manor Road which is where the courier goes. They then phone us and be talked to the correct location. We also mention this on the order but it doesn’t seem to help. Can the app be changed to “fix” this?

Time kept changing and food was cold when delivered

The chicken must have been cooked yesterday and reheated very dry and cold

Love to visit this place again and again. Always the restaurant was clean and helpful staff with great customer service. Always got food hot and tasty.

KFC Ruislip provided the maximum number of small wings, ensuring my utmost satisfaction.

The store cleaning was amazing. And taste also yummy . I like new stuffing burger

The food again was cold, had to microwave which spoilt it. Kentucky always deliver cold food

Why dont they give me for what i ask ? Can they not read or write ? Its always the same and they never get it right . WHY ?

Got a small fries was charged £3.19 surely that couldn’t be correct?

The order was correct and it was still quite hot when I received it, which made a nice change.

Avoid - wait times are horrendous in store. If you order through and app its the same and today it took 2 hours and said delivered even though it wasn't!

Food was nice, and delivered quickly

Want chicken cooked 4 hours ago re heated in the good old KFC batter you remember ? No you really don't

Cold food - clearly the driver was waiting for more orders to come in so my food was cold and with the wrong drink… KFC Ruislip is a shambles whether collecting or by delivery. It’s been the same for years and will be the reason why I stop using KFC.

The missing can of Pepsi was added to the bill but I didn't get it

Nice little KFC with a seating area if you do not want to take away.

The food was stone cold, had to heat in microwave Which made it soggy. Not good, it was horrible to eat

Missing item on my order , this isn't the first time .. I request that u must check your delivery team on this matter ! Unpleasant experience from regular customer

Never use just eat.. absolutely diabolical service

the chicken was dark brown and crunchy not a nice golden colour, it wss also dry. my guess it had been sitting under the heat lamps for quite some time

Lovely and still hot so perfect

this was abysmal. the food took forever to come and when it did it was awful. it was freezing cold so had to put in the oven to heat up. Not good and a boneless banquet to now be £11.99 is absurd for what you get

I don't like and can't eat spicy food. I ate almost nothing because: The chicken popcorn was spicy and the chicken pieces had a weird coating. The fries were not normal only with a strange spice. In Poland KFC is tastier. There was also no information whether and what is spicy. That's why I ordered what I ordered and counted on tasty pieces without spiciness.