Yum Cha in Liverpool

Whilst I understand this is a family restaurant there are some families that do not know how to act in public. A family located at a table near to us were banging on the tables, shouting drumming with chopsticks constantly and generally did not consider the other people surrounding them. People asked to be moved away from them. We were there for a date, and when my partner politely asked the girl who was drumming to stop she was met with her family shouting she can do what she wants! The lady then came over and shouted over my parter saying she was a bully for asking her daughter to be considerate. She made my partner cry. The staff were informed of this by another patron, however the staff did nothing to stop this family continuing to act like animals. They did not even address the situation with us or try to make it right, and because we were upset we just left. Why should we have to battle with people just to get a bit of respect?!

Been here lots of times, service always a bit hit and miss but food always great.. It was our date night out and chose here.. We got sat near a table of 7 that became 9.. There was a boy about aged 9 banging the chop sticks loudly on the table. Very annoying in a restaurant. The older man sat next to the boy proceeded to join in banging a fork on the table.. Other tables around clearly weren’t happy as we weren’t. We asked to be moved and got told by the lovely blond waitress that she’d try.. In the meantime a lady from another table went politely and asked if the boy could stop the banging. A lady (if you can call her that) was very aggressive and told her no and encouraged the boy to continue.! Shocking The lady who politely asked the boy to stop went back to her and her partners table to be followed by the scum bag thing from the other table stood over her aggressively leaving her in tears.! I mentioned this to the blonde waitress and suggested she tell her manager. The manager hid away. I went and spoke to the manager Carly and suggested she should check on the lady who was sat crying to see what had been said and if she was ok (clearly not) After about 5 mins or more she went to see if everything was ok with the food and did they need anything else..! Carly is a disgraceful coward of a manager. Had the vermin women come and stood over me I’d have not been so tolerant at all. I spoke to the nice couple, they had left their kids at home on DATE NIGHT. The lady told me that she was triggered about loud noises and was very intimidated by this large table of in my words (scummy people). Carly really needs to do better to be a leader and have a back bone, oh and not tell lies W

A good night made exceptional by our wonderful waitress Liv!

This place used to do much better some time ago. I am a regular takeout eater and the last orders are inedible to say the least. Chicken katsu carry over salty , sweet and sour chicken with a weird smell , salt and pepper prawns absolutely horrible .! The spring rolls were soaked in oil and tasteless. So poor quality and the price cannot go unnoticed. They should also improve their hygiene rating as it seems really concerning to me.

Bardzo dobre jedzenie i warte spróbowania w tym lokalu, nawet jak ktoś nie jest przekonany do takiej kuchnia. Porcje solidne zwłaszcza miski z jedzeniem.

Very good food and worth trying this place, even if someone is not convinced about this type of cuisine. Generous portions, especially the food bowls.

Had a lovely evening with 4 friends on Tuesday in YumCha Lark Lane. The members of staff were very helpful, had a great sense of humour, and built great rapport with us. The food was served quickly, hot, and it was very tasty. The great sized portions were full of flavour and were very good value for money. We will definitely return and highly recommend it to everyone.

Food is prepared, it only took 2 minutes for our first dish to arrive! Compared to a proper Chinese in Chinatown, we were pretty disappointed, food seemed mass-cooked and dished out from the kitchen bit like a buffet, and prices were high for this quality. We should have taken the hint given we were the only Chinese people in the place. I'm sure others will find it ok as it's upmarket and trendy, but if you're looking for an authentic Chinese then this isn't it.

Great vegan options, large portions for the price. Service is quick, staff are friendly.

They say you get big plates, they mean big plates, we ended up with a doggie bag to take home.

Really nice food, fresh and tasty. The Singapore Vermicelli is delicious, Spring and Hoisinapp rolls mouth watering. Would highly recommend 👌

Chinese guy Vincent Lau's service is excellent. Food is good. I like their crispy belly pork and cheng fun.

Tea Cups stained and dirty and for them to be changed and was told by a very rude Young girl that that’s what they are like !!!!! Walked out after insisting they were changed and being brought more stained cups slammed down on table !! Staff needs training and cleaning needs reviewed

Great food, lovely place and exceptional service!! My personal fav is the roast meats

The food was delicious and so quick to arrive, only thing wrong with it was that we didn't have two stomachs each. We ate outside as it was a lovely bright sunny evening. Nieve (so sorry, we can't remember how to spell your name!) was attentive and provided amazing service! Will definitely be returning and recommending to others!!!

Just visited this restaurant with my husband as we have been on many occasions asked for ginger tea and was brought stained cups I politely asked for them to be changed and the young waitress said that’s what they’re like it’s the tea that stains them ….. i said not good enough so she came back with 2 more cups one clean one stained slammed them on the table!!! I was about to ask for the manager but My husband insisted we walked out ! Disgrace ! Just checked on food hygiene ratings and found this !!!

Very good service provided by staff and food was very good, me and my son enjoyed this place very much. Will definitely return.

Excellent food good valueand excellent service

Chris was an amazing host, can’t recommend this place enough. 10/10 will be back for Chris

First time visit we where seated and severed with drinks quickly,the young waitress Lois B give us time to go through menu and came within about 10 mins of order , the potions were good sizes and tasted fresh, the young waitress was very attentive we wll be back.

The establishment left me without food after cancelling an Uber eats order 30 minutes after it was placed. The driver had already picked my desserts up before which meant I received dessert first and had to search around for a place that wouldn’t mess customers around in such a way and wait a further hour for my food

The food was lovely, and the spring rolls were delicious. The beef teriyaki was missing something but was still really nice. The service was brilliant, the staff were kind and the food was made quickly. The atmosphere was really nice, very chilled with backgorund music suited to the restaurant, not to loud either. Would definitely eat here again.

Good vibe and ambience! Seemed like a posh chippy! The food was decent - we had duck spring rolls ( on the menu it said seasonal salad but didn’t feel like there was any inside) could have served some on the side to add freshness as everything is oily or fried! The char Sui bao buns were nice and light and fluffy ! For main we ordered the noodles and the roast 4 meats with fried rice! Prawn crackers were nice but they don’t have any home made sauce to serve with it - they provide the bottled soy sauce and sriracha if you ask for a sauce ! Staff is nice and friendly !

Staff were nice but food was just a bit disappointing looked okay but was tasteless and greasy. If your expecting more authentic Asian food there's better places.

Terrific quality & large portions. Also a good varied menu.

Really disappointing and poor service. Waiting no exaggeration around 15 minutes to even be asked for drinks while all the staff chatted behind us. Ordered and then food had arrived without being served drinks. Food alright. Had the salt and pepper prawns which were lovely. Spring rolls quite tasteless, and really fatty Sui mai and baby ribs. Would not return or recommend.

I’m not the biggest fan of Chinese but this was fab! Really tasty and I love the quickly choice rather than just your generic stuff. Great that it comes out as and when it’s ready and portions were big. Lovely decor and nice staff. Would go again and would recommend.

Food was lovely, service was good will definitely return.

I have had the Thai Basil Tofu more times than I would like to admit…

I visited this shop on May 5 and had an extremely disappointing experience regarding a lost item. During my visit, I misplaced my valuable headphones. When I called the restaurant the next day, I was informed that my headphones had been found and I could collect them. However, upon visiting the restaurant to retrieve them, the manager claimed they were not responsible for lost items and could not locate my headphones. Despite providing my contact information and requesting CCTV footage review, I received no satisfactory response or assistance from the restaurant. The manager repeatedly stated they could not take responsibility for the lost property, which is unacceptable given that they had initially confirmed the item was found. This experience has been frustrating and has caused significant inconvenience. I urge potential customers to be cautious and aware of the lack of accountability and customer service at this establishment. I hope the management will address this issue and improve their handling of lost property in the future.

*Menu changes* I have always been a fan of Yum Cha over the years. The staff are really friendly and professional. I have always ordered the chicken satay as it was out of this world. I ordered it again this evening and got home to find that it did not resemble the normal chicken satay I was used to. I called the restaurant and the lady said that some menu items had changed. Let me say that the chicken satay has not changed for the better. The chicken tasted like reformed chicken, possibly steamed, and cheap. I was rather disappointed. I was not told that the menu had changed, so this was not a great experience. It seems that I will have to look for somewhere else to order from, which is a shame as the chicken satay was the best I had ever tested. The good quality meat is what set Yum Cha apart from the rest, but that is not the case anymore.

Friendly staff, nearby parking, friendly attentive staff, quick and efficient service. Food was great, tasty and big portions. Highly recommended.

Had a great time, food really good. Great staff and atmosphere.

Fuming waitress took my order then waited 45 mins for ribs the rest of the food had coke and been easten 30 minutes earlier ribs came unflavoured just so poor I could t eat them won’t be coming again 👍

Food was great! Abtin went above and beyond to make the experience wonderful. Big thanks to him

Delicious! Yummy food, very hot and spicy, lovely decor inside and cost just over £50 for the two of us

This is a fantastic restaurant. The staff were extremely friendly and helpful & the food was spot on! It’s on Lark Lane as well which is one of the coolest streets you’ll find with loads of amazing shops etc…We highly recommend this place. Thank you to all the staff who looked after us!

Weirdest booking system in that its non existant..walk ins only. So 6 of us walk in..bank holiday monday..almost every table is empty..they tell us there are no tables available and we have to go on a virtual waiting list..go somewhere else and return when we are summonsed via whats app..keep looking at ur phone! So we go across the road and order drinks..which we cant finish as we are summonsed to our table within 8 minutes.. Cannot fault the food..it was piping hot..tasty and delicious..but after the meal no one seemed bothered about clearing the table or getting us the bill..despite the virtual waiting list of people dispersed all over lark lane waiting for a seat that was always available..and a sneaky service charge at the end...

Lovely place to eat with great friendly staff fantastic food and a great selection of drinks.

the place was beautiful decorated as it was like staying in paradise. There was no car park which made it hard to find one to have dinner there.The food was very delicious and our favorite was the the steamed rice with nicely cooked pork and the dumplings which was rainbow colour.

We ate there this evening and the food was delicious. Lots of choice on the menu, we ordered too much but were given great take home boxes. The staff were very helpful and attentive and the perfect cocktails were a bonus!

The food was delicious really tasty and we can definitely recommend trying this place Staff were really friendly Food came out very quickly and hot I’m a veggie and there is a great selection for veggie/vegan It wasn’t a busy time You need to try this place 👌🏻

Hmmm its new and very different to your usual Chinese. I love the concept, fantastic decor and clearly looks like being a success. Having seen many Chinese people in there its always an indication that the food will be good. sadly I was underwhelmed on my first visit but did visit again and still waiting for that moment when I can fully appreciate it. Early days, I felt the food was warm at best which was disappointing, is that the chef or servers? anyway, still like the offering just wanted more!!. Overall, great menu, excellent Dim Sum menu which I will try and I will revisit!!

Lovely food and great service from Abtin. I had the bao buns followed by kung pao chicken.

Not much taste to the chicken dishes I had , no salt and pepper taste at all.

Abtin was wonderful and the food was amazing, we'll definitely be back!

Food was amazing, service was brilliant, unfortunately my company was hideous

Food is always great and service is impeccable. Thank you Abtin!

Best dim sum we’ve had in a while, and great service from Abtin, will be returning

Got a takeaway from here and it was 10/10 can’t wait to go to the restaurant!

Rubbish food Ordered the massaman curry and a side of egg fried rice. It came out dumped in a bowl altogether!!!! Cold and uninviting yuk.

Love the food here but service has just been getting much worse. Don't sit in a side spot you may just get ignored for an hour. Terrible last visit here before moving out of the city.

Definitely a bit different to your regular Chinese. I can’t say it was my personal favourite - there was absolutely nothing wrong with the food at all it was just a bit meh / bland in my opinion (just my opinion!) The food was lovely and fresh though and I love how it was presented in the bowls

Freya served us yesterday and was amazing! She made our meal so lovely. Brilliant service. Brilliant food.

Absolutely amazing, you get a main for really cheap, customer service amazing, food amazing, I bought sweet and sour chicken for £11.50 and got food for £20 and it tasted delicious

Such lovely food and great service. We ate there today as a Christmas present for my autistic sister in law. The staff couldn't help enough! They were so kind! Delicious noodle and dumplings soup! Highly recommend!

Very disappointing. The menu looks great but fails to deliver on quality. Starters and main course arrive at the same time. The presentation was appalling. The food was just thrown together with no care or repect for the customers. Fried rice was like porridge. Char sui was dry and completely tasteless. Salt + pepper ribs were on the cold side of lukewarm. Had to ask for soy sauce. Had to ask for napkins. Each time took a few minutes as the staff seem untrained and spend more time chatting together at the bar than looking after customers.

Lovely staff. Food was decent. Steak lukewarm. Not a great cut. Pork belly lukewarm. All seemed a bit underwhelming with its temperature.

First of all, very friendly staff!! Cocktails were good. But the food was not great. The rice was crunchy and dry which in my opinion is below standards. Most of the food looks great online but in reality is so bland, feels like it's just marketing.

DO NOT ORDER FOOD FROM HERE!! Ordered food from this place, first time trying and what a disappointment, our order arrived completely wrong and the items we got where cold anyway! When I phoned up the lady lied to me and told me they would send my order out, and didn't and now they have closed without anyone to talk to. I've sat waiting for an hour to be massively disappointed, worst service I have ever dealt with and outright liers. Never ever ordering or spending money on this place again, strongly recommend anywhere else on lark lane or anywhere in Liverpool.

Went for an early doors tea, Order taken & food served up in no time, generous sized portions of really tasty food. Polite & friendly staff waiting on & at the risk of sounding tight, not charged a silly amount for a cordial drink like some places. Will deffo return.

We came for a family members birthday and had a Terrible experience at yum cha, the staff were so rude and made us feel so uncomfortable.

I’m so disappointed. Im vegan but their menu is so badly labelled that I’ve been regularly ordering and eating egg noodles from here through deliveroo. They aren’t labelled as containing egg and the dish they come with is otherwise vegan. It’s such a shame bc generally their food is really good. I used to be a regular customer but I can’t bring myself to order from here again, I don’t trust them.

And absolute diamond of a place. Marnie made is made most welcome. DIM Sum to die for.

Best Chinese in the area. Had veg spring rolls, noodle soup. Very nice. Only slightly down in stars just because I wanted more chilli. If you like it milder you will enjoy this place.

Had to ruin 420 reviews because it was the best experience yet in Liverpool, great service and v good food!

Fun cosy atmosphere, lovely staff, our waitress Marnie was very attentive and helpful but the food is pretty average Chinese

Kind of bland not gonna lie. No spices or flavours in the food. The decor is really pretty. And it’s really nice in the summer that you can sit outdoors.

The service is good but why there is no potato or carrot in the curry? It doesn’t mean they should add potatoes or carrots in it, just to say the flavor needs to be improved.

Went with a few friends great place

Top food every time, never had any issues Standard waiting time for sit in or takeout Nice on a sunny day as they have outdoor seating

Decent. Recommended. Popular for good reason.

The food was amazing and our server Freya was absolutely outstanding! Definitely coming again!

Only one problem is that the staff keep parking outside my house in front of my drive way . Over 10 times this year iv been unable to move my car because of there inconvenient parking . Only way iv found out it was them was my camera and thay all where nice t-shirt with there logo on the back. Great food but staff really need to learn of to park. Black Mercedes is the worst

I’m a regular visitor to Yum Cha on Lark Lane and absolutely love the food. It’s my 1st choice when family and friends visit me from London and I’ve always had an amazing experience. This evening I was walking home from my friends on the lane and smelt the food so decided to order a couple of things via Deliveroo. I ordered what I would have if in-house including the Teriyaki Steak, Belly pork and duck spring rolls. I received a call shortly afterwards to say they belly pork had ran out and could I choose another. I chose duck and was gobsmacked when it arrived, a slither of fatty duck presented disgustingly. I am incredibly disappointed and the steak was awful, so fatty and inedible. It was a complete waste of over £20 for a little treat. I work with luxury restaurants and hoteliers all over the world in my job role as a consultant and have always raved about this restaurant, however now being not able to call or contact them, I’ll never visit or get a take out again. Very poor service and food quality!

Food amazing service amazing will definitely be going back

Myself and my partner came here with some friends another couple in October 2022. They recommended the place and I have to say it was worth recommending. You can’t book a table but we didn’t have to wait long! A good selection on the menu and portions are quite generous we ordered a little too much as we ordered a number of dim sum and a main each! Staff are friendly and place had a good atmosphere. We enjoyed it so much me and my partner also went to the one in Manchester a couple months later!

Marnie was really great. Friendly, great smile and recommendations for drinks and food too. Would come back again just for the service!

Great service from Marnie!! Will definitely come back again.

My partner and I went for dinner we both vegans, they have good vegan opinion’s and fresh food, the attendants are very friendly and nice.

So good I'm going again on Friday

I came in here with a group of friends a couple of weeks ago, we decided to sit outside as it was quite a sunny day. Promptly after we sat down, our waitress, Megan, came over to take our drinks order (I recommend the Sugar Hill cocktail!). Megan was bubbly, and made us all feel so welcome. We ordered some small plates to share and the food came out quickly, it was delicious. We will definitely be coming back!

Nice food, friendly and efficient service from our waiter didnt get her name i think it may have been rose? All round good experience, would recommend

I had such a fantastic experience tonight at Yum Cha in Liverpool. The food was nice, but a massive shoutout to our server Rosie. She was enthusiastic, kind, and above all, friendly. Checked up on us all night. Absolutely made our night! Thank you Rosie!!

The food was amazing, and our waitress Olivia was really helpful and lovely, she made the experience 😍

Decent array of options for veggies, tasty food (especially the chilli wontons!) and mega friendly service from Olivia

We visited recently for a spot of lunch and weren’t disappointed, although our eyes were bigger than our bellies! We started with some traffic light dumplings which were tasty and good fun, then some lovely Xiaolong Bao with tasty broth inside. We shared some ramen which was nice enough though pretty average, before a gently warm but tasty chicken satay and rice. Overall, lovely food and I’d recommend. Considering how quiet it was when we went and the abundance of staff, I’d say the service wasn’t brilliant and the communication poor; we asked for the cheesecake to go and it was brought to us plated to eat, we told the gentleman ‘sorry, we asked for it to go, would you mind boxing it up?’ He then promptly took the cake back to the kitchen and disappeared for about 10, minutes, after which he started serving others. We tried to flag him down and I ended up having to go round to the bar to ask them to box the cheesecake up. Minor, but mildly annoying. I’d go back though, the food really was quite lovely.

Service was poor, staff standing right by your table talking to other staff. Food and drinks came out quickly and everyone enjoyed it, forgot our prawn crackers and when they brought them over we found a long black hair in them. Was highly disappointed reported this to staff and they would not remove this item from the bill so had to pay for them even though no one touched them. This is our second visit here and the first visit my friend found another hair in their drink, thought we would give it a second chance but will not be coming back here

Came here Sunday afternoon sat outside, food was awfull had to complain , fair to the staff they cancelled out the price for one meal, no questions asked. .Ordered a cocktail had to send that back it tasted like a chemical. Would never visit here again everyone was complaining, food was so bland, and the presentation made one feel a bit sick to be honest.

Delicious food and excellent attentive service from Freya. Had a great night!

In a byway replete with dining choices, we were very pleased with this one. Early evening it wasn’t full so no delay in getting a table. From the broad menu, what we had was very tasty, accompanied by cool draught Tiger Beer. Staff were pleasant, friendly and efficient. So overall deserving of a good rating.

One of the best places to eat in Liverpool. Freya and the team are OUTSTANDING!

This was my second time here and not the last! The food was gorgeous and arrived within minutes. Service was speedy, Maya was our waitress and was charming and attentive. The bbq bao and pot stickers were just lovely. would definitely recommend.

Love yum cha!! Staff are brilliant, food is amazing!! Deffo a place to go when you're on lark Lane!!

Just wow, love coming here. The food, vibe and staff are just amazing. Love the way we can turn up and then go for a drink while the team sort a table. We had Maya as our server and she was so lovely, really polite, friendly and just really happy. Took our order within minutes and came back to check we were happy with everything. Enjoyed chatting to Maya and made our experience even better. Thanks Maya and good look in Edinburgh

Food was quite terrible and bland. We had the Ramen with duck + fried noodles with roasted duck. We also had spring rolls. The duck was dry on both portions and there wasn’t really that much flavour. The noodles were not even hot. We had to ask for soy sauce and chili oil just to give it something. The spring rolls barely had any filling and arrived after the mains. The only + was that the staff was nice.

Thoroughly enjoyed our meal here, service is fast & friendly and the food was great quality. Will definitely come back!

Lovely restaurant, one of my favourites on Lark Lane

My friend and I went out for lunch on a sunny 🌞 Saturday afternoon on Lark Lane, we decided to try Yum Cha as we both haven't eaten at this eatery before. Upon entering, we were able to find a table ,as the place wasn't that busy. The waiting staff was aware we had sat down, and despite this, it took over 15 minutes before anyone came over to ask if we wanted to order food or drinks. There were at least 3 waiters on duty who just seemed to be milling about or talking amongst themselves. The waiter finally approached our table and took our orders. Regarding the food; it was extremely disappointing. We ordered noodles 🍜 soup with duck and wonton and bbq ribs. The noodle soup was flavourless. The broth was so watery and bland that I had to ask the waiter to bring over soy sauce and chilli sauce to try and put some life in the soup. Even with this, it was still disappointing. I definitely wouldn't recommend ordering noodle soup from this restaurant. The ribs were disappointing, too. The bbq sauce was bland, and there wasn't much meat on the bone. At no point during our meal did any member of staff come over and ask us if we enjoyed the meal or if we needed anything. The service was so poor. We order pudding 🍮. A Japanese cheesecake, even the pudding, was bland tasteless and not worth the money. I don't like giving an eatery poor review, but I have no option as it was so bad. This is just my personal opinion and experience dining 🍽 at Yum Cha. Other folk might have enjoyed it. I'll not go back, and I wouldn't recommend anyone visiting.

waitress olivia provided the best yum cha experience :) big up xx