Yr Oriel Restaurant, Leekes Cross Hands in Carmarthenshire

Visited the restaurant for lunch last week with two of my sons. The service was very slow and the food was poor quality. Some options weren't available but no reason given for that. It took well over half an hour for our food to arrive which clearly had not been prepared from scratch. Weirdly, the pie came with chips, peas and gravy.... and salad. Never seen salad and gravy before and don't really want to see it again. It felt very expensive for the quality of food and the service. Won't be returning.

Good excellent, nice and clean and friendly staff

I visited with family today and had the worse experience ever. We chose what we wanted and went up to order to be told “oh we don’t do that shouldn’t even be on the menu” so we chose something else and they didn’t have that either. The attitude of the staff was just horrendous I felt as though I wasn’t wanted there. The food is not worth the money. We all left over half of our meal as it was so awful. I would stay well clear!

Haven’t been to Leekes at the cafe for sometime ,normally in a rush. Will definitely be calling there again what a lovely lady named Jane ( and I only know this as I asked her for it) as I don’t normally leave reviews either ,but had to for this lovely ,friendly lady she was so helpful in helping me with what to order she really knew her stuff on the products she was selling which is very refreshing to see . Thanks again Jane see you very soon

Pleasant eatery and coffee shop to look at. However, when I visited the restaurant area, It had been cordoned off as closed.!

Met friends here for coffee and cake today, very welcoming, clean and spacious. The lady on the till, Gemma, was very friendly and attentive. It's really refreshing to see staff happy in the workplace.

Really nice place to stop for a cup of tea, and Jane on the till was loads of fun too

Tasty breakfast and coffee serviced by the delightful as ever Jane and Gemma.

Good choice of food, always good service, table was cleared and cleaned within a few minutes of me asking.

Dry cake, mediocre coffee and disinterested staff.

Run out of best choices a bit quickly but lovely food and atmosphere

For a shop that sells furniture I'd have thought you'd put some felt pads on the chairs in the cafe. It would make it less irritatingly noisy. Love a wander round leekes and a cuppa on a rainy day though. 🤗

Pre pandemic great food especially the carvery, post pandemic probably the worst place to eat, carvery no longer hence why hardly anyone there.

Like having coffee and cake here with friends .

Lovely cup of coffee & teacakes, nice relaxing sofas to chill on & have a chat with family catch up.

A lovely restaurant, clean and airy with comfortable seats and a calm atmosphere. Chose the small plate of scampi and it was a generous portion. Lovely!!!

What a downturn we were there a while back and the meals were good value for money ?? But not this time well overpriced and poor value won't be coming back be coming back any time soon will go to Greg much better value for money

Lovely cup of tea, just what we needed!

Good service, fair prices, clean and safe

Clean and bright. Bench seats undergoing a refurb at the moment and although this reduces the space it means individual chairs are now in place at the tables which is much better.

Sadly the panini I purchased in the cafe for my lunch not so much. The bread was so hard, not just crunchy, it was impossible to even cut with a knife. Zero stars I'm afraid. Putting that aside I enjoyed my visit and will visit again, just not have a panini!

Long wait to get to till and order meal got charged £4.80 for small pot tea and small pot hot water, complained and got £2.40 back , the staff need more training as when meal arrives at table you not asked if you want sauce, vinegar , salt etc so end up waiting at till again to get these, bit of a shambles

Absolutely shocking today!! Orderd 2 coffees and cake, 40 mins before they actually brought them had to go up and ask if they had forgotten about the order, then it took another 15mins for them to bring the coffee. Terrible service shocked!! Won't hurry back here

Slow service, despite the nice coffee

A little tired around the edges need a revamp the food we had was nice though, they ask you for a table no when you are ordering only problem is there isn't any on any of the tables

Three in front of me in the queue, and it took 10 minutes to get served, I asked for someone to clean my table, nobody did, a member of staff was wondering around trying to locate a customer that had order tea and scones, our food came out of the kitchen and sat behind the counter for 10 minutes before being brought to us. Arrived cold! Bad experience we'll never go back

Helpful, friendly staff. Lovely Sunday lunches (take away) served up by a cheerful chef 👌 Delicious cheese and potato pie. Quality coffees. 👏👏👏👏👏

Bright, clean and airy, with plenty of seating and with tables well-spaced out. Freshly cooked food, fresh salad garnish, good value. Service slightly slow but very friendly and helpful. Will visit again.

Excellent quality of food and service, we will definitely be coming back again!

Very nice open cafe in Leekes, plenty of seating.