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4.1

Based on 272 opinions finded in 2 websites

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Nº 223 in 505 in Luton

CUSTOMERS TALK ABOUT DISHES WITH..salmonramensushichickensoup
Score

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Its alright. Food is delicious but expensive of course for airport food. Portions are small and expensive but it is delicious. nothing life changing. Got peer pressured into writing a review by the employee

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kamilla jakica . 2024-11-25

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Unique airport dining experience with very friendly staff.

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Cormac Bergin . 2024-11-24

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Great place to eat, sushi conveyer belt was awesome. Great service from our waitress Zarmina!

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Chantel McCarthy . 2024-11-23

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Fabulous helpful staff. Thank you Dharani Yerraadhodi - lovely visit 😘

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Rebecca Green . 2024-11-23

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Eat Ramen /Noodle on My Bday Here, with amazing friendly staff zarmeena🥰😘

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info happytourindo . 2024-11-23

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Dharaani had great customer service

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Ellis George . 2024-11-22

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Anna-Maria thank you for your kindness

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Edit Szabo . 2024-11-21

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I got there in the evening. The kitchen was no longer serving most of the dishes but i was able to get a poke bowl and some sushi from the belt thanks to Andy. He is a very good salesperson and a delightful server, making me feel welcome. I did not get the same feeling from the kitchen but Andy compensated for the kitchen’s manager loud complaints. I have been in this branch before and Andy’s hospitality was always impressive.

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Maddy Bara . 2024-11-20

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Excellent food and staff super friendly :) highly recommended:)

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Agnieszka Goluch . 2024-11-05

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Didn't except much but it was nice. People who work there are very kind. Korean chicken was great and sushi were good as well. A bit pricey but it's an airport so yeah...

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Daniil Kornilov . 2024-11-04

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Such a lovely team! Food was amazing 🤩 highly recommended 💯

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Doree P . 2024-11-04

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I popped in the restaurant in the morning time. Atmosphere and food was amazing and nice reception.Definitely i recommend and happy to be back.

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sairam Goud . 2024-11-04

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We were at the airport and were hungry and the food they provided was absolutely great! The time it took to make the food was around 4 mins!

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TINOSCREAMZ TNO7 . 2024-11-01

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Food turned out to be very good, but it’s the staff that made the experience even more enjoyable. The guy at the cashier and the chefs were smiley and friendly. Keep up the great work. Will go back when in Luton Airport. Thank you!

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Maurizio Ancona . 2024-10-20

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Food it's really good But service is bad...like really bad, don't think staff care at all. Ordered two items as soon I walked in as know what I want, got main after 15min but drink didn't arrive so I asked waitress, she said she will check. Restaurant was almost empty so not they were busy, was more staff then customers, no one come and check if food is okay or anything, Time went and I went to pay and they had audacity to try charge me for drink that never arrived.

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Jakub Brozek . 2024-10-14

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Perfect experience, especially with limited time before flight. It's eat-in but with food already prepared, no delays. Chatted with sushi chef, lovely lady, got some great recommendations from her and enjoyed everything we ate. Chatted with manager too, made us feel welcome and improved the whole experience.

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Paul Morahan . 2024-10-14

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I had a spicy seafood ramen and it was sooo good! It’s the perfect thing to eat in between flights and you’re tired. The staff is very nice and thoughtful. Fully recommend

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Carina Dulghieru . 2024-10-13

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Really poor vegan options, the ones that have a “vegan” symbol next to them contain cows milk 🥲

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M K . 2024-09-22

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Very nice place, Andy is such a nice and polite guy 😁

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Cezary Tetłak . 2024-09-22

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Dharani was a really love help in explaining me how the service works , what to choose and in general really nice environment

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Kasandra Zoltowska . 2024-09-21

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The 4 star review this place had convinced me against by better judgement that this airport sushi was going to be safe. Well my partner and I got food poisoning. Don’t take the risk. It’s mid anyway. And I’m shocked by the high reviews considering two people got sick.

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Sage Murray . 2024-09-19

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Don’t eat here: expensive, unfriendly, slow. We were 2 of us. They told me I couldn’t eat in the meal I had purchased after I paid for it. Then we had to wait 20 minutes for some fries my partner had ordered. We had to rush and almost miss our plane. Terrible service.

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Julia Gil N. Martin . 2024-09-14

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I am a loyal client of YO SUSHI for many years. Arrived at 6.00 AM at YO Sushi. Literally the whole restaurant was empty. As I had my boarding at 6.30 AM I decided to order a breakfast. I have asked the front customer advisor, how much time to it take to prepare a breakfast? She replied to me, that it would take around 10 minutes. Again the whole restaurant was empty, with 3-4 people at the kitchen. I said that's fine, and decided to order a breakfast. I decided to take a seat, and wait patiently for my breakfast. At 6.26 AM nothing was ready. I got up from the table. The waitress understood that I waited much too long, and spoke to someone from the kitchen to prepare for me faster. Literally in a minute everything was ready, packed in a box (because I didn't have time to eat in the restaurant). My question is, why you need to wait 30 minutes, when everything can be done in 5-10 minutes? Unfortunately, the food was thrown away, because boarding the plane had already started, and I didn't manage to eat anymore. But I know that the quality of their products is the best. I'm very sorry that, with no one in the premises, they work so slowly (meaning doesn't work!). Don’t think that I will come back again (at least at Luton Airport for sure)!

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Eugen Stanciu . 2024-09-12

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Sushi was delicious, I ordered off the chain. It was fresh and there was a lot of variety, staff were so helpful, table service was excellent. Music and booths were great, definitely recommend!

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Libby Powdrell . 2024-09-09

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We waited for 30min for the scrambled egg, toast and salmon(smoked) , and we were only two people at this place. A little portion of scrambled egg, and a load of salmon, the ratio was way off.

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Karolis Petraitis . 2024-09-01

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Food was OK but one of the crunchy prawn rolls I had was still frozen inside. Also ordered a miso soup which never arrived, good job I wasn't charged for it.

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Reiss Bennett . 2024-09-01

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I don’t even really like Sushi, but Andy’s an absolute legend. He was really helpful and proactive and super friendly too. Would literally recommend going there just to hang with him tbh.

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Dami Fajobi . 2024-08-29

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This was our first time here. We had a party of 3. This was a very unique experience with the moving trays, it was very easy to use and understand what to do. The dishes were made fresh in full view of the customers, which was a great touch. We had the choice of picking off the belt or ordering from the server. We went with picking off the blet. The food was very tasty. In our group was an avid eater of Sushi and she said the food was perfect and she had 3 dishes of food. We had some of the dessert also. I would highly recommend any passengers to sit down and enjoy the cuisine here. Many thanks

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Val Conlon . 2024-08-24

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Wait a long time for what you want to reach you, so that someone in front of you can take it

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Татьяна Ключко . 2024-08-17

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Recomand Full English Breakfast

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Brian Budeanu . 2024-08-14

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Great food even better service,

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Vladan Armus . 2024-08-13

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Food is amazing! Very delicious and fresh! And affordable prices! The service is very good here!

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Farhan Rahman . 2024-08-13

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One of the workers with you guys raihan made us feel very welcome and helped us a lot he even made clear to us hallal options which is really important to us so we are really pleased he was there to serve us

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Abdulhameed Alharati . 2024-08-11

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Barter from Luton Airport has an excellent manner great customer service, he was extremely helpful and polite helped to find what I wanted to try!

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Simone Veiga . 2024-08-11

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On 8thAugust I was waiting at London Luton Airport because of delay of my flight during that time I visit yo sushi at my first step into the restaurant I was very professionally and cordially welcomed by the person named Raihan . He explain about the menu and I try chicken katsu over there . The food was very delicious. Thanks to Raihan for his service.

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Nourin Jahan . 2024-08-10

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lovely food and great service from the team

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Roisin Sajjad . 2024-08-10

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A very friendly atmosphere and the food was lovely! Our waitress Kayasha was very helpful and provided excellent service

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Mia Babic . 2024-08-08

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Raihan uddin was Amazingly helpful

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mohammad fareed . 2024-08-08

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I had an amazing experience at Yo restaurant thanks to Raihan. He was incredibly attentive, friendly, and knowledgeable about the menu. His excellent service made my meal truly enjoyable. Highly recommend asking for Raihan when you visit!

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Sarah Bouzidová . 2024-08-07

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Very good exactly what you would want from a Japanese fast food establishment.

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Beans . 2024-08-07

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Good meal and excellent service

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Patrick Murphy . 2024-08-07

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everything you are looking for in an airport sushi, delicious, fast and easy

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Vanessa Palominos . 2024-08-06

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so nice and raihan was so excellent #legend

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Jeannie McGuinness . 2024-08-06

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Service was fast and friendly. Food was great, just what i needed.

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Rafael Ramirez . 2024-08-05

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Raihan served us today and the service was excellent

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Mostafa Ali . 2024-08-04

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Raihan served us he was very polite and helpful great service thank you

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Ayesha Ali . 2024-08-04

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Fantastic food, lovely personal

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Sivia Durkova . 2024-08-04

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the man that served me was extremely friendly and greeted me as soon as i entered. he was very helpful and made me to sushi experience enjoyable.

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Sarah Naggay . 2024-08-04

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I had The best experience in YO! Luton. I had The best customer service and lovely chat with Hajrah. She was very lovely and i Remember her from Wasabi. 😊

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Mark . 2024-07-29

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Food was great and service was 1 st class

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Kenneth Blair . 2024-07-24

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Nice place but most of the staff is on their phone and doesn't care about waiting costumers.

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Nina DEKING . 2024-07-23

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was alright, most staff on phone, food wasnt anything special, not many other options in the airport

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Ash Bell Mascaro . 2024-07-23

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Great food and great service. Quick and easy.

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Elissa Foster . 2024-07-23

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Raihan was a lovely member of staff and made some incredible noodles thank you !!

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Priya Canover . 2024-07-21

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very friendly staff, food was delicicious

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Maya Bak . 2024-07-18

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Food is served very quickly after ordering. Of course, you can also help yourself to food. However, when picking up, the food is not priced so you need to check the price on the menu.

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Miyoshi Miyoshi . 2024-07-18

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Pretty good food, fast and pleasant service, especially a lady who speaks Polish :)

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Magdalena Badowska-Bąk . 2024-07-18

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Lovely pit stop while waiting for flight. Usual pop music playing some Japanese garden style would be nice. Thank you

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Michael Quigley . 2024-07-18

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The staff was really nice and helpful! Food was hot and seemed fresh. Pretty chilled vibes at the airport. I wish they accepted vouchers and student cards but hey ho.

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Neev Iman . 2024-07-17

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Great experience with the service and team in Luton airport

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Roxy Jahansouz . 2024-07-17

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Amazing food and great service. Staff is very welcoming

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Ola Sokołowska . 2024-07-17

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I first entered this establishment when i was 10 years old. This complex has stayed with me throughout my life during trial and tribulations. When i discovered puberty for the first time, the tender pleasure of the salmon nigiri entering my system was an enigmatic experience and a gargantuan role in my sexual development.

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jplays . 2024-07-17

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This was my first time to try sushi! I was open to try everything and it was so good, the service was great and easy enough to follow how everything worked!

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Kara-Lee Stewart . 2024-07-16

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Dodgy staff. They also need to wash more

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Trebor Scavok . 2024-07-16

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Love Andy !! He’s a babe. Super helpful

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DaisyMayDean . 2024-07-16

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The food was delicious plus they saved me! They found my lost passport!! Thank you so much!

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Maya . 2024-07-16

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Raihan was an absolute star, exceptional customer service and went out of his way to make this one of our best YO! Experiences to date!

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Joe Prosser . 2024-07-16

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Exceptional service and food from zarmeena

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ernesta zaplietinaite . 2024-07-14

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Server was exceptional, went above and beyond. Medium waiting times, lovely food and service.

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Sammy Bennetts . 2024-07-11

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Raihan was so great- so attentive and friendly!

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Simran . 2024-07-11

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Raihan helped us a lot and did a great service Child friendly place too

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Max Palfi . 2024-07-10

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This place is a joke! The portion sizes are very small.-The salmon was cut so thin it was barely there! Serving times were way too long. The cost is ridiculous as well. I know airports are notoriously expensive but this was ridiculous. Avoid if you can!

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Alex Stavrinou . 2024-07-07

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Quick service by Abdul and great food. Highly recommend.

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Fel Puno . 2024-07-06

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Great service, lovely atmosphere for an airport! Thanks Zahmeena!

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Erica Cham . 2024-07-04

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Complete rip off and bad service. I wasn't too keen to come here as I think is extortionate to charge around £6 for every little dish but my son wanted to try so I thought I'd give it a go. The lady who was supposed to sit us just dropped the napkins and little dish along with the chopsticks and never came back to explain how things work or even take drink orders. We were waiting there until my son had to go to the till to ask for the drinks. (and no, it was not busy, just a couple of tables being used). When I went to pay £62 freaking pounds, I counted all the dishes we ate and of course they charged extra. (2 extra dishes to be more exact). I did not tell them anything as just by looking at their faces I was scared to even metion it. Don't come here, Luton Airport has a thousand options for food, for less than that we could have gone to the vip lounge and have all you can eat buffet plus relaxing area until my flight. I am so upset with myself for expending this amount of money in 4 sushi rolls, grrrrr. Never again

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Mon P.c . 2024-07-03

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Thanks for making wait for my flight bearable! good food selection selection Gret place if we’re talking - this is an airport restaurant.

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Lu . 2024-06-29

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Fantastic sushi. Very happy and highly recommend.

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Alexander Khang . 2024-06-24

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Had a great experience! Dharani Had great customer service and helped me out a lot as I was quite confused. Will definitely be returning

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Wafa Gul . 2024-06-24

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Nice pit stop before a flight, have to shout out the incredible service from the delightful Andy and Hadrah, absolutely joys to interact with

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Rebecca Whittaker . 2024-06-21

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Thank you Rayhan for coming over and explaining what dishes are halal and what dishes are child friendly. He went over and beyond after ordering to come and tell us the vegetable ramen isn’t halal which he didn’t need too. We ended up going with what he recommended and left very happy. With kids it’s overwhelming anyways but just made life a little easier that someone has able to provide top customer service Thank you Rahan you are an asset to the team and company Rated lower on atmosphere is only because when we first sat down we didn’t know how the restaurant works and if we would help our self with drinks or table service. Once looking around I saw a few people in the kitchen standing around, once I figured out the system. A lady came over to take our ramen order but later when Riyhan came over to explain how the food and dietary works.

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Sultana Malik Miah . 2024-06-19

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We went there yesterday and no staff even welcomed us and we went to a vacant table to sit as we had 3 kids with us. No waiter came to table despite our trying to get their attention so we had to take the dishes on the rotating belt which had very limited choices as replenishment was so slow. Finally we just had to eat what was there to leave very disappointed. Staff quality was even worse than the taste of the food. We had a great experience at Heathrow Itsu Japanese last month but this place was nowhere close. If you want low quality Japanese food welcome to Yo Sushi Luton - Very poor and a place that l would to certainly avoid!

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Thuraisingam Sellathurai . 2024-06-18

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I ordered veggie ramen and asked for soy egg as an add-on, and it didn't come. Broth was watery and tasteless, noddles soft and mushy. Plus, they forgot my order, so I sat waiting there, watching people that came after me get their food. The only saving grace is that the dumplings in the soup were very tasty

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Inga Sadykova . 2024-06-17

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One of the few healthy options at the Luton airport that you don't have to wait ages for. The staff is really nice, helpful and considerate - on this note, big shout out to Zarmeena for being flexible in a challenging situation (the kitchen didn't fully work), helping a super hungry person become super full in less than 15 minutes AND making sure I also made it to the gate on time. She was an absolute star, thank you!

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M M . 2024-06-15

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Lovely staff. I was waiting for a very delayed flight and was thankful for a healthier airport option and a place to sit tucked out of the way. Zarmeena was wonderful while I waited. It was a moment of relief in an otherwise frustrating travel day.

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Bethany Wiens . 2024-06-14

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It was the Best Ramen I ever tested.

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Leon Szewczyk . 2024-06-14

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Food was nice, as always with YO. The atmosphere was really cool, nice lamps, and the sushi belt was a new experience for me but Raihan was very attentive with explaining how everything worked and even me an item i couldn’t see as soon a as i asked. Would 100%recommend :)

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Andras Gereb . 2024-06-13

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Had a delicious meal before our flight - thanks especially to Raihan who was amazing!

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cherry bruce . 2024-06-11

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Always a pleasure on my Monday commute. Zarmeena especially, speedy, efficient and super quick to notice customers needing service

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R Parker . 2024-06-10

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I’m travelling every month and I’m sitting here to have breakfast in this place. Everybody are really friendly and the food it’s delicious. Thank you, Kaysha and Raihan and all of the staff!!!

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Nelina Ivanova . 2024-06-10

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Even though the restaurant portion was already closed for the day, I was very kindly and patiently directed towards the available takeaway portions by the staff, allowed all the time I needed to gather my thoughts so I could buy what I wanted in my very exhausted state. Andy was incredibly thoughtful and I appreciated the relief and break offered by his service immensely during my stressful journey, what an absolute star. Kindness like this goes a long way, thank you so much x

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mess b . 2024-06-09

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Decent option for before you fly. Zarmeena was really friendly and helpful

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Rachel Greene . 2024-06-07

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This is my first time in the airport in yo but I have visited it in Norwich Thought that Raihy ( lovely man in glasses was veey kinds and helped me out with my charger sytution) but the most important thing was the food The classic edamame was lovely heated up and prezented great The veggie yaksoba noodles where just the right amount of spicy and the sweetness of it you could taste perfectly, just mouth watering, also steaming hot The miso soup lovely as always the waiter as well remember to ask me if I wanted refills as it was unlimited Very happy and definitely will come back great space in the airport and I onky paid 14is and full!!!

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kasia lesisz . 2024-06-06

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Wonderful experience. I was in a rush for my Flight so the waitress took my order immediately and the food which was wonderful followed shortly afterwards

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Barry Ryan . 2024-06-06

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Lovely service and quality food! Highly recommend

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Patrycja Se . 2024-06-05

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Great food received for lunch today, salmon starter from the belt and chicken yakatori for main, delicious, great service from Hajrah and the team

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Michele Hunter . 2024-06-05

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Got mighty duck fries and spicy tuna roll.

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Yalisha Kumaran . 2024-06-04

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Very nice sushi and very helpful and friendly staff.

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Todd Stevens . 2024-06-02

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Great option when pressed for time. Good variety on the belt and received the food quickly when ordered. There was an issue w the Miso soup but Raihan was brilliant and had me taste test several versions until it was perfect. Great service!

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Nora Grimm . 2024-05-30

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Simply bad. Horrible service. The.staff are doing all they can to make you feel unwanted, it takes a long time to get the dishes and they let you wait for dishes you ordered and that they don't have. Sushi wasn't good and didn't fresh neither.

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Yuval Tsur . 2024-05-29

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Good is average like the usual level of this brand service was friendly

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R M . 2024-05-25

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