Yo Burger Lisburn Road in Belfast

Everytime without fail it takes you about 5-10 minutes to get served even though there’s no one in the restaurant. Service is terrible. May I add, I ordered a burger paid and stood outside (keeping in mind it’s just me in the establishment) when I come in I get asked what I’d like, and I stated I ordered a chicken burger and he’d forgot to put it on. I’ve been 4 times and it’s the same everytime. Wednesday 4th Dec 24.

only thing wrong was they forgot my chips n dip

Order said delivered on app and we didn’t receive it ! The driver did not come to our door: Restaurant is now closed so we can’t complain receive a refund until tomorrow.

never again.... chips were hard hadn't been cooked long enough for me... didn't send drink and milkshake when was in the deal !!

2nd time ordering here won't be ordering again... didn't send what I'd ordered plus got a bone in my peppered chicken chips..😷 so put me off!!

It was really cold actually really disappointed for the price

The woman who delivered my food was lovely and on time, although there was a slight stench coming from her direction. Many thanks. Have a great rest of your week 🤞✌️🙏

6 Hagtion court road Dublin Belfast BT7 A1F not Katrina Conlan letter

Great tasting food , good portion size and the milkshakes are so nice. 👍🏻

2 Items Missing - Individual on Phone wasn't the most helpful, and sounded as if it was an effort for him to speak to use. Advised we either collect it or ask for a refund on Just Eat

Order quite a lot from Yo Burger but this was the worst experience yet. Order was late. When I was given the order the fries were very cold. Didn’t help that when I was collecting the order the fries were sitting out on the counter the whole time while they prepared the burger. Not very happy and they appeared very disorganised in the shop which is unusual. Usually they are very efficient but not worth the money I paid :/

Zero stars. Not the restaurant but the Jysr Eat experience

£30 for that? Have to be joking. Burger was burnt but cold. Fries felt like they have been lying in water. Very disappointed

all was great but the bag wasn't sealed

Missing fried onions and fried mushrooms on burgers..we had ordered the blue cheese burgers and couldn’t taste any blue cheese..very disappointing as we’ve ordered from here before and been pleased.

The food is absolutely amazing

Caesar burger was burnt had to supplement chips and remove the chicken, chips were also soggy and tastes like burnt, yo cheese burger meat was very chewy and chicken goujons were burnt waste of money! Cooks walking about kitchen touching food with hands then touching rubbish bins then food again. Man serving at the till was absolutely lovely! Nicest part of both meals were the tins of coke:(

Promotion running ok just eat with “free items” delivered with specific orders. I order a burger which was supposed to come with a free side of chips. They did not arrive. Burger itself was fine but they should def not be having. A promotion if they are not willing to fulfill it.

Horrible service, was basically laughed at while making up my order, Food was not even right after all the laughing, bread bun was cold and past it's best. There are lots of other places near by I wouldn't recommend here.

It's fast food. If you're in the mood for something quick and guilty, it does the job

Food was great, one of the burgers didn't come with any toppings, must have ran out

Food was great and still hot when it arrived

Last night had a terrible mood after eating a burger here and later had an extremely bad reaction (vomiting multiple times), more than probably due to their (poor quality) ingredients/cooking. 😞

I had a a single cheeseburger, was a bit bland to be honest. My kids and wife had the doubles with cheese which they really liked. The fries were truly awful, soggy and very small.

Sweet potatoes fries were limp and didn't seem crispy. Also kinda cold when they arrived. Burger was really good

I waited 2 hours for my order, the burger was cold, the chips cold but also stuck together and soggy. The delivery driver didn’t even bring it up stairs. Poor service.

Fries were undercooked besides that it was fine just couldn’t eat my fries and too much sauce on the fries.

Chips soggy like they have been sitting in water for a week

I ordered clean fries which I payed for and never received them. I tried ringing about 50 times and it's just saying busy

I ordered food from here tonight and spent about £24 on food and my friend spent the same. Firstly, she didn’t receive her dirty fries until we said they were missing. When we arrived home and opened my food up; my burger was missing pineapple and I hadn’t even received my wings and got dirty fries instead! Absolutely disgraceful and will NOT be back.

Great food as always Delivery driver was in great form which always makes me smile

Placed an order 2 days ago for collection for myself and some work colleagues. The order was missing a side and multiple toppings, wasn't a huge issue but when I called them i was told i could get a refund or a voucher equal to the value of our order. I rang up today to use this voucher and their denying they offered one and weren't any help at all towards solving the issue. Customer service is terrible considering we are regular customers. Wont be using it again. Don't offer something if you aren't going to stand by it

Food was really good and would order again, just forgot my fries but refund easily sorted and very much appreciated

Chips missing sauce and toppings

First and last time, i know its hard to maintain freshness in deliveries. but the burger was soggy/burnt and clearly didnt read the order when making it. the chips where all squashed into a we brown box, making them also soggy and tasteless

Unbelievable!!!!Best burgers about!Simply PERFECT!

No blue cheese dip with wings like stated, chips were a bit cold. But taste good & nice flavor

First time trying here and was disappointed. Wouldn’t recommend sorry

Food marked as delivered when it wasn't - have tried ringing yo burger multiple times with no answer!!! Ridiculous customer service!!!! Starving & over £20 out of pocket now!!!!

This was a first for me having to pay £1.50 for ketchup at a burger joint. The business owner needs a reality check! The meal was good though!

In my 49 years on the planet, the worst service and most unhelpful staff I have ever encountered. They got a delivery order wrong - which happens - but when I told them about it they said there was nothing they could do. Other than keep my money for food that they didn’t send me. They could do that.

Food missing fries and coke food cold not impressed on mothers day

amazing food, never disappoints!!

Plain burger received. When salad was ordered not great eating a plain burger

Outstanding service! It's hard to maintain the quality of the food when you have it delivered but the food was outstanding. Will absolutely be ordering again!

Chicken in burgers was overcooked and very salty. Garlic chips were very greasy. Milkshakes were excellent.

Food is always great but staff seem incapable of being able to count, 2 times now I’ve ordered 2 strawberry milkshakes and they send 1.

food was nice but the delivery driver was not he was nasty 😒

Decided to try Yo Burger yesterday. Disappointment to say the least. Overpriced for a start. Cheese & bacon burger, chicken burger, dirty fries and 2 cans £28! Beef burger no different to a McDs and was tasty but very overpriced Chicken burger had a burnt side. Dirty fries were certainly that! Sorry oil sopping over them and that’s all we tasted Dissatisfied with the 1st and last YoBurger experience!!

Honestly one of the nicest burgers I have had - so fresh, on time and still hot! Will be ordering again. Best thing I’ve had on Just Eat!

£6.50 for a tiny portion of uncooked and inedible chips. Such a shame as this used to be great

Terrible service- chicken wings were missing blue cheese dip, meal deal 1 was missing clean fries and meal deal 3 was missing coke.

The chips were uncovered and were cold. The burgers were lovely.

came after bita hassle but yo burger is so good

Didn’t deliver milkshake food was Luke warm

Amazing hotdog amazing milkshake spot on 👌🏻

food was cold and one chicken burger was burnt

10/10 food. You won't be disappointed if a chicken burger or regular cheeseburgers what you're craving

Rated my overall experience as 3. Got food for delivery so didn’t score down the service or atmosphere as I have never eaten in the establishment. Unfortunately, my experience wasn’t great for my first order with Yo Burger. My food was cold on arrival, the burger was ok in terms of temperature however the bun was soggy and the chips were so cold when they arrived. The goujons and garlic dip was good. I imagine the food would have been so much better if it was warm. I think the big issue hampering the experience is considering how the food is stored and wrapped prior to delivery so it doesn’t hurt the food. Overall I’m sure the food quality is likely to be better so don’t let my review deter you from trying. Just don’t get it delivered it will be a waste of your money.

Order quite a lot from yoburger. Thought I’d try the chicken goujon meal for a change but unfortunately it came without the portion of fries. It was a bit disappointing. Justeat will be refunding me for that part of the order. But I understand these things can happen, will order again from yoburger, everything else about the order was great!

an uneatable meal 14 pounds for a small unfresh hotdog. with two small pieces of onion. Chips uneatable, not fresh, i had left a note to have fresh chips and not as they had been in my last order. it was money down the drain. The last time I will be ordering it was a waste of 🤑

Fantastic food and delivered very quick. Had ordered it started a game of fifa and it was at the door for the full time whistle, unreal bais!

Unfortunately, yo burger has went under and below what I expected. I would love if they were a decent food establishment, but they are horrible. Very soggy food, and only a mediocre taste. Sorry yo burger, but you can do better.

big portions and tasty burgers. will definitely order again

Great service. Nice burgers etc

One of the best meals I've ever had in my life.

just got my order and my chips and mayo dip with chicken meal is missing everything else is beautiful

One of the nicest meals I've had in my entire life. Their dirty fries are one of the best things on planet earth!!

Quiet post lunch rush burger, great service and good hit food cooked to order.

This is the second time I order fries with bacon and they add sauce that I have not added to the order and that I do not like.

Very pleasant staff accommodating to my specific dietary needs every thing tasted amazing

Delivery was quick and good. But the food was cold. I could only reheat the chips

Quality was good but I didn’t get everything in the order.

My veggie burger was burnt black, tasted dry and burnt, my wings didn't have dip and the second burger was made wrong too. The only thing right was the milkshake which was lovely tbf

I’m missing my Milkshake and Diet Coke???

I didn’t get either of the drinks I ordered

excellent burger as always. chips were perfectly cooked.

Burger was great,food piping hot

Lovely food , pleasant staff. Def be back.

Really poor and food was cold.

Fries were okay but my burger was really bad and they got my order wrong.

Delivery was delayed and the food was cold.

Took 2 hours and 30 minutes was cold, so late that I sent an email that it didn't turn up, had to order again off somewhere else, still waiting on some kind of reimbursement, also delivery driver was on the phone the whole time and didn't apologise for this, clearly incapable of taking on multiple orders at once.

Ordered two meal deals chips missing from one and a dip missing

Food was fine , delivery driver was poor - very very ignorant

Delicious milkshakes was bussin

Took My son on Saturday after his transfer test girl behind counter was using ungloved hands to handle food, the chilli cheese fries were cold and tasted dreadful, burgers were bland with very little garnish. Overpriced and impersonal for what your getting, order at table and clear up after yourself. Don't bother

We didn’t receive our order. Can I be contacted please.

1 hour later than when originally ordered on app. App kept changing time of estimated delivery. Sweet potato fries cold and soggy

Great delivery, disappointing food. The chips were tasteless and soggy, and the milkshake had tiny bits of ice in it. The burger was also pretty bland. Surprised because I've had food from here before and it was good. Quality has gone downhill unfortunately.

Driver was right on time, burger and shake were great.

Easy order and great food! Food was hot and on time!

Forgot half the stuff still no refund

Forget half the items & refuse to refund

Food was ordered at 5 o clock and didn’t arrive until 7.10. Tried calling the shop but there was no answer, so I called down to be told that I had cancelled my which I hadn’t. The staff told me I would need to reorder and pay again. I politely refrained and left the shop, as I got home the delivery driver was at my door with my order. The food was cold and not to there usual standard. I will not be ordering from them ever again.

I didnt get the dip with chicken

Pix for drinks and weren’t delivered

milkshake was lovely but rest of food was not. would not recommend chicken goujons

Chicken burger was nice and good quality but the batter was very hard and nearly broke my tooth

Not the drivers fault He did great navigating road closures. Food is barely warm, burger is awful and cold in the middle. Lid of chips wasn't even closed, you can tell it has not even been attempted, so the chips were are all over the bag and cold. Shake is lovely. I cant eat the burger it's just a tepid lump.