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3.5

Based on 46 opinions finded in 1 websites

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Nº 102 in 128 in Castlereagh

Nº 18 of 20 Other cuisines in Castlereagh

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor463.5

comment_iconOpinions

Called to get book for my grandson and few gifts and of course the much needed coffee. The shop is always immaculate as should be. Husband got boots at reduced cost. Pleasure to visit this centre, lovely staff.

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Irenaj . 2024-01-27

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This is an average garden centre coffee shop. Never had a meal here so can't comment on that, but the biscuits, buns and cakes are always the same, never any variety. Think if I went on a more regular basis I would be totally fed up with lack of choice. Time they added a bit more variety and wider range of gluten free goodies.

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waltzingmatilda57 . 2023-02-08

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The Garden centre is pleasant and the decor and atmosphere are very pleasant. We had to wait for quite a while to get in, as there had been a water leak of some sot, but, even then, things were pretty slow. The staff seemed pretty disinterested. The sandwich was decent enough but pretty much what I would have made for myself at home, so not as impressive as the menu and the decor suggested it might be.

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UlsterFryNo1 . 2021-08-08

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Reservé una mesa para dos (se requiere reserva durante la locura de Covid) y lo confirmó. A su llegada, el restaurante estaba cerrado, habían saltado el arma dos días antes de la loca decisión del gobierno de Irlanda del Norte de cerrar nuevamente el sector de la hospitalidad, pero no habían actualizado el sistema de reservas. Nota para Woodlawn Garden Center: Anunciar sus intenciones en el último minuto en Facebook no es una forma aceptable de tratar a sus clientes. Es posible que le molesten las reacciones instintivas inducidas por el pánico del Gobierno, pero no se desquita con nosotros.

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Rob M . 2020-10-15

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Excelente sistema de reservas que fue muy fácil de usar. Llegamos a una cálida bienvenida y nos llevaron a nuestra mesa. Todo el personal muy servicial y amable. La comida era muy sabrosa, con una buena relación calidad-precio y nos la sirvieron de manera oportuna. Vimos como otros comensales habían terminado su almuerzo y se fueron, luego el personal limpió las mesas y sillas a fondo antes de que alguien más fuera conducido a esa mesa. Quedamos impresionados con la comida, el servicio, el personal, la limpieza y los sistemas instalados.

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Jo S 4165 . 2020-09-18

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Went in here just ahead of lunch. They seated me, I told them Id have a drink and then order some lunch in a while. This seemed fine. A little bit later when I tried to order some soup from a passing waitress, I was brusquely informed that there was a queue. I was apologetic- given the times we all have to live in, I thought they would be operating some sort of system- even if it wasn't evident right away what that was. So i waited about ten minutes. In that time i noticed other people were also waiting in my section. We all sat and watched as more people drifted in and they were seated and had their orders taken. I had some things to do on my lap top. So i started those and waited another 10 minutes. No one came near either me or the people around me. It became apparent that this corner of the restaurant was being entirely and deliberately ignored- it was pretty obvious. After a while- I realised i would have to go to my appointment. So - no lunch for me and I still had to pay for my drink. No explanation, no apology for slow service- they just weren't interested! Insult to injury, the waitress who seated me and had given me the brush off- came over to the till when I was paying- presumably to hear if i said anything about her (which I didnt). If anyone in management there is interested- she had died auburn red hair, whichshe had tied up- and an entirely distinerested/self interested attitude. I resent the £2 and change I paid for a can of fizzy drink and such was my frustration that I thought about walking out and letting them challenge me. This is my seventh TA review in five years. I usually don't bother unless its for a very good or a very bad experience. This is the worst- it actually made me angry! I wouldnt bother with Maple- there are plenty of places who are coping with Covid19 without having to treat people like this. Give them your money!

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Frank T . 2020-08-11

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After waiting 17 minutes for someone to take our order, we only wanted coffee and scones, we walked out. This place has no idea of what service means and clearly doesn't have any sort of system in place to cope with the the "new normal". We didn't know table booking was in operation or that the restaurant only had table service, but were seated pretty promptly after providing a name and contact details. All good so far. Tables were well spaced and we could see food and drink being delivered as well as tables being cleaned after patrons had left. What we couldn't see was any sort of system to take customer orders. This seemed to be the last thing they were worried about and was haphazard to say the least. Observing the comings and goings, I don't believe resources were being used efficiently and the overall process left a lot to be desired. For example, we couldn't understand why only table service was being offered when with the proper safeguards the counter could've been used to take orders and provide a faster service for those (like ourselves) not wanting a full meal. Surely, this would speed up the customer throughput? The final straw for us was when a work acquaintance, also in the restaurant and who had put in her order, spotted that we were being ignored and brought it to the attention of one of the staff, who fetched her notebook and proceeded to take an order from a table of two people who had just been seated! We'll not be back and we certainly wouldn't recommend Woodlawn.

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stephensX3657UQ . 2020-07-22

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From their scones to lunches you are spoilt for choice and the sweet menu even better. Great place to enjoy a meal.

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Sadie G . 2020-01-04

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Christmas Dinner with all the trimmings (turkey, ham, stuffing, roast potato, mash potato, veg and gravy) Only £11. Nice friendly staff. Food was yummy.

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Escape744911 . 2019-12-18

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This place use to good ,but service and food has deteriorated.No one seems to care the staff are sulky and look upon customers as a nuisance .I have complained to manager but don’t hold out much hope , definitely won’t be back.

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X1983WZkeng . 2019-12-07

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Enjoyed a scone and coffee here a few months ago. Today, although the coffee was good the scone was ghastly . It was supposed to be a cherry scone but it only contained one cherry and that was on the outside ‘crust’. The scone itself was over large and tasted like a scone mix as if too much baking powder or soda had been used. Extremely disappointing.

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Snow-peaks . 2019-12-07

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Had a great scone yesterday raspberry and white chocolate and I must say it was the best I have had in here for quite a while ! Full of flavour and soft and spongy !

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Robert P . 2019-08-25

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We arrived at 2:45pm hoping to get a bite of lunch. The only things on offer were desserts, toasted sandwiches or some sad looking dried out scones. We asked if there was any lasagne left. The server said that “it finished at 2:30!” Did you get that? The lasagne even has a quitting time. There was no offer to go and see if there was any left in the kitchen. So I ask, why bother? Why bother when I can go to Binkys and get what I want even when they’ve stopped serving breakfast or lunch or whatever?

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AlanK515 . 2019-06-29

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Checked out this beautiful garden centre and stopped by for coffee and cake. Really excellent service and place was very clean. Coffee hot and cake delicious. This has the effect of making you stay longer and consider some purchases within the garden centre. Fabulous gift shop

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rosiemac2018 . 2019-06-05

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We both had what was described as Chinese Chicken Curry with chips and rice. It was basically a stew of chicken, lots of peas, beans, peppers and thick gravy with no hint of curry whatsoever! Neither of us enjoyed it. I went back to the counter just to clarify that it was supposed to be curry. I was told yes. I replied that it didn’t taste like curry. I got no response! The lack of interest got my back up so when I went back to my table, I asked a young girl clearing tables if I could speak to the manager. She was very polite and came back to tell me that the manager was busy but would be over when she was finished what she was doing. The manager took her time which initially showed a lack of interest! When she came over, I politely explained that it did not taste of curry and was awful and a waste of money. She could clearly see that we had both eaten very little. She said that it was normally very good and was a mild curry! Personally, curry needs to have curry powder in it and there didn’t seem to be any in this! She did not seem very happy with the fact that I complained and did not apologise! She offered us a cup of coffee to which I said, I don’t drink coffee. She then offered us a traybake to take away which I accepted as some compensation for £18 wasted! When I went to the counter to get the tray bakes, there was still no apology and she still appeared not very happy! I thanked her (as I have manners) and said that I thought she would rather know about something not being up to standard than not. No response! Needless to say, I won’t be back!

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KazED . 2019-04-23

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We called here at lunch time - it was our first visit. The food was ok but the restaurant was very much lacking in ambiance. Quite noisy and little or nothing by way of interior decor. Reminded me of my works canteen. Was given stained...

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Alan C . 2019-01-03

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We went here looking for some Sunday lunch. Disappointed with the selection available. Food was bland, dry and the chips looked like they had been reheated leftovers from last week. Disgusted they would charge £10 for a half filled plate of mediocre food. Won’t be...

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Emma M . 2018-10-07

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Had breakfast here a few weeks ago, ulster fry, think standards have dropped, sausage was not nice, bacon ok, not much taste really, disappointed with it and not worth the money

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userdee . 2018-08-28

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This place is always busy which speaks for itself. its lovely for a warming bowl of soup and has many sweet treats to offer. There are meals available also. A visit to the adjoining garden centre and the gift shop is a must too!

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happytravellers01 . 2018-08-19

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At first glance there was a wide range of main meals, all home cooked and fantastic, according to friends and family. However, there was only one meat free option and they were out of it by 1pm!!! This was the 3rd time it has happened...

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294barbaram . 2018-04-28

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Parked outside in the ample free Parking and walked through the shop area to the Maple Restaurant, which was busy. Had the Soup and Sandwich combo option, and asked for a Tuna and sweet corn sandwich.( toasted) Got a table just as previous diners were...

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Mo_DaW171 . 2018-03-20

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Like many dutiful sons I took my parents out for lunch.. being in there 80s as you can imagine it’s basic food and good service they like. With regards the food it was good Home cooking as my mom would say, plenty of choices and...

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mferguson11 . 2018-02-28

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the food is always cold + portions were small! (3rd in queue + there for opening so food should have been hot!) only thing going for the place is that it is clean. if using voucher will not refund any change left!!! when buying in...

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jfitzsimons77 . 2018-02-21

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From candles, to bathbombs, bodycare, jewellery, handbags, scarfs & gloves, seasonal goods, gloves, handbags, outdoor furniture, plants - this gem of a place has it all. Then visit their coffee shop where you can have anything from a light snack to a full meal. On...

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June W . 2018-01-03

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Will never return, hygiene appalling, young lady serving food was busy clearing her nose wrilst suffering from some health issues before serving food. There she was obviously to what she was doing while customers looked on in horror. Hygiene and training still not a priority...

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Roamerabout7070 . 2018-01-01

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Called in a.m.for gardening supplies, always neat and tidy centre, couldn't resist a coffee stop. Not disappointed and tasty German biscuit. Spacious restaurant, comfortable seating. Ideal meeting place for business or families.

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irenajm . 2017-11-15

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Called in mid Sept late afternoon as previously we had enjoyed the stew and soup, being late in the day we were pleased that food was still available. This is an upmarket restaurant with mid range menu, pleasant surroundings and morning papers to while away...

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Roamerabout7070 . 2017-10-03

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Guys , take your passengers to 'dobbies' or somewhere else . Drivers aren't catered for here unlike most of the other garden centres in Northern Ireland .

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O850VZmarkm . 2017-08-23

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Very friendly staff in the restaurant. I visited during the lunch rush which always makes me nervous when I have to ask about gluten free options but the staff were fantastic and explained what I could and couldn't have and were happy to double check...

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GlowGlutenFree . 2017-08-06

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I had 2 meetings in Carryduff this week and both visits to Woodlawn Restaurant were good - especially if you can manage to get a table at the glass wall between the restaurant ant the outdoor plants. At 3pm it's busy, but not so busy...

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Valerie R . 2017-05-24

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Very good range of food available. Fast service but not 'fast food' Tasty stews etc Well worth a visit

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Katey660 . 2017-02-21

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Stopped here for coffee, large dining area plenty of tables laid out well. Good choices of food and specials. Very good service.

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trevore415 . 2017-01-04

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Over a period of time now the the quality of the Ulster Fry at Woodlawn is deteriorating. Afew days ago I thought I would give it another go but there is no improvement and in fact things have probably got worse. Bread just out of...

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frevagh12 . 2017-01-02

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50 ladies stopped here for coffee and a scone. The tables were set for us arriving and coffee was served quickly. The scones were huge and served with jam and cream and were delicious.Refills were also given. There is also a very nice shop selling...

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shamrock35 . 2016-11-30

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Had quick business lunch, didn't pay so can't comment on value. Very busy and therefore noisy Food was average not as good as I was expecting.

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323ph . 2016-11-03

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Meet here regularly with friends and family. It is always busy but service is quick. Good selection on the menu. Something to suit everyone. Staff friendly and efficient. Good place for lunch or just for a coffee, cake or traybake.

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N_IrelandFranco . 2016-10-10

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I had the best flat white in a long time in Woodlawn yesterday. The banoffee was excellent too. It is a great place to have coffee and to browse as they have some lovely things for presents. Well done Woodlawn.

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Cosmopolitan11354 . 2016-10-05

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Visited for morning coffee and to buy a gift. The cafe provides gooo home cooking and there is always an inviting variety of scones pastries and cakes on display. The food is always fresh and delicious and they serve top notch coffee one of the...

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Ben H . 2016-09-26

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I come to woodlawn most days for coffee break or lunch and can first hand say the service is excellent- all the girls go above and beyond to give you great food and a bit of banter at the same time. Great place for lunch...

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Steven J . 2016-08-22

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Have been here quite a number of times and have always been happy with the food on offer. The food is always fresh and homely. Service is efficient and friendly. Coffee is good. Plenty of space about the dining room, which is good as the...

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Ciara16 . 2016-08-13

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Staff very helpful especially went you have a toddler in tow, offered to bring stuff over to the table, hot food is good and it's hot, sandwiches not so good, a pleasant lunch

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Melanie N . 2016-07-13

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We go here quite often as it is a handy place to meet friends and family coffee is good and so is the food only thing I would complain about is bring back the toffee choice buns my hubby and nephew miss them.

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Alison B . 2016-07-06

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Good food from coffee and traybakes to desserts, dinners and other savoury snacks. Service is efficient and staff are mostly pleasent. Good loyality coffee card. Small garden centre that is enjoyable to wander around with some exciting plants on offer. By no means a large...

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seaninIreland . 2016-05-02

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Tasty home made food. Beautifully displayed and reasonably priced. Deserts to did for. Staff very friendly and always willing to accommodate . Love this place at any time of day. Not to be missed when in Carryduff.

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Newry2019 . 2016-02-22

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This is the first time I have visited Woodlawn since it relocated to Carryduff. The restaurant was busy when we arrived but we didn't have to wait too long. I ordered the soup and my companion chose the stew. The food was tasty and not...

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miriam902 . 2016-01-30

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Nipped in lunch. While it was busy we were served quickly even though we only saw two people behind the counter. Good choice of specials, Scampi, Lasagne, sausage casserole with a side and salad for about £8. Plenty of tray bakes and desserts to chose...

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Nuala T . 2015-11-11

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