Winter Garden Restaurant in City of London, Westminster - Phone Number, Reservations, Reviews

First class wedding afternoon tea. It was absolutely faultless....there was so much we even got a doggy bag to go home with.

Had afternoon tea here on the 12th of August as it was for an occasion. From the minute we stepped into the building, the kind and welcoming doorman made us smile and laugh. The decor, lighting and ambiance was exquisite. Staff at the front desk were friendly and very helpful, we were seated very quickly. John came and talked through the afternoon tea menu, we were very lucky as there was a women's tea week event going on, great presentation from the staff. Great selection of tea, sandwiches, scones, and delights. John reassured us about the halal menu and gave us some awesome recommendations for teas to try which paired really well with the food. Staff were very attentive and helpful. We took some lovely pictures under the beautiful palm trees, on the staircase and the balcony. The talented pianist played us a birthday song as requested. We received a complementary surprise birthday dessert with a candle which was very thoughtful. Overall we had the best time, would definitely recommend for special occasions. Please send our thanks to John, he was super helpful, attentive and made us laugh.

The best club sandwich in London!

This is an easy 10/10. The location is great, the interior is great, the ambiance is great, the lighting is great, the customer service is great, the food is great, and I absolutely enjoyed my high tea.

This was our first afternoon tea experience and what an experience! Beautiful environment, remarkable pianist and amazing service delivered by John and Sulfikar. The tea sandwiches, scones and pastries were delicious. My favourite was the add on of pistachio ganache accompanied to the scones. We were treated to an anniversary tart for our special event. Thank you to the winter garden team for making our anniversary so memorable! Highly recommend

The mains were excellent. Service was immaculate. as was the ambience.

One of the best high tea experience in London I've ever done and I've done about 30 in different places. I had been looking at this place since last year after seeing videos online but I wanted to wait for my friend from Canada to come to London so we could do it together. Beautiful interiors of palm trees and the lady pianist was fantastic and took our song requests. Super nice vibe. Anth was our very kind and pleasant server with a smile - always made sure we were happy with our portions. Angelo was our other server who came back a few times to offer more refills. Two fantastic men. My friend from Canada was also surprised when they came to give her an extra tart as I had secretly shared to the team that she just got engaged. Fantastic service and the portions were massive. The teas were lovely and the food was 10/10. Will definitely recommend them!

Amazing time at this place, the service was impeccable. We were served by Eufelia ,Rodica, & Anca. They gave me a Birthday tart, chefs kiss. The sticky toffee pudding was ok. The seabass was delicious. Highly recommend just for the atmosphere. The piano player was brilliant too.

Amazing food, undoubtedly some of the best you can get. Service was wonderful, Anth was our waiter and he made the experience even better! Super friendly and helpful at all times. Thank you :)

I have eaten breakfast here frequently recently and have had problems with the staff on multiple occasions regarding my assistance dog. On the first day, they tried refusing me access to the buffet section. I explained assistance dogs are entitled to full public access and went to the buffet anyway. Every single time I've eaten here, the staff have tried to distract or pet my dog, despite the jacket clearly stating "DO NOT TOUCH". Today was the final straw. When we asked to be seated, the woman at the front desk said she wouldn't seat us until she spoke to the manager first. I told her that was unnecessary because assistance dogs are legally required to be given full public access, but she wouldn't listen and left us waiting. A few minutes later, another staff member was willing to seat us. However, after we were already seated, the manager named Leon came over and illegally demanded assistance dog ID. I calmly explained that it's illegal to require and informed him of the two questions he's allowed to ask me. I asked him if he wanted to ask me those instead, and he had no interest, still demanding the ID and telling me he asks it of all assistance dogs, meaning that they break the law every time. I implored multiple times for him to leave us alone, and he wouldn't. I told him to ask his superior to retrain him because it is not our job as guests to educate the Landmark staff. Leon completely ruined our breakfast, and, to make matters worse, the staff who kept coming over afterwards wouldn't stop distracting my dog, demonstrating that nobody there has any knowledge whatsoever about assistance dog laws let alone etiquette. No matter the venue, all businesses must respect and abide by the law, but for the money we're paying at the Landmark, this is beyond unacceptable.

I had a terrible experience at the Winter Garden restaurant. As a public relations professional from Brazil, I was in the middle of an online meeting and needed to charge my phone. The security guard, Oliver, approached me very rudely, asking if I was staying at the hotel or had a reservation, in a manner that made me feel like garbage. When I tried to get his name, he refused and acted with extreme disrespect. I then spoke with the manager, Rafaela, who was sympathetic but couldn't alleviate the humiliation I felt. Oliver assumed I didn't belong there, even though I was waiting for a friend to join me at the restaurant. As someone who frequents high-end hotels like The Peninsula and Hilton, I have never been treated so poorly. I often recommend hotels and restaurants to clients and friends, and this experience has severely damaged my impression of the Landmark Hotel. I hope the management takes immediate action regarding Oliver's behavior. This incident was not only disrespectful but also discriminatory and humiliating. I expect a five-star hotel to uphold a much higher standard of customer service.

If you're looking to experience proper high-tea while you visit London, look no further. The Winter Garden inside The Landmark Hotel offers a stunning venue and an amazing tea service. Amazing selection of tea, sandwiches, and a delectable selection of pastries and goodies. The sandwiches kept coming too, if you cared for more. There was no rush, and the service was fantastic.

Wow, what a hidden gem! I stumbled upon this restaurant and was blown away by the exceptional service, delicious food, and cozy atmosphere. The staff was attentive and knowledgeable, making excellent recommendations. The dishes were creative, flavorful, and presented beautifully. The prices were reasonable and the portion sizes were generous. I'll definitely be back!

Lovely experience at the Winter Garden. The food was delicious and the restaurant is beautiful. Our waiter Anth was also very helpful and friendly.

A special thank you to Ivan and also Elizabeth and Dexter for the warm and welcoming service and the recommendations. This was mine and my husband’s first visit to The Landmark London and we will definitely be back! The afternoon tea and food was great, definitely worth a try!

Had a wonderful dinner experience & birthday celebration here and don’t have a bad word to say. Was looked after by Alaina who was perfect in every aspect.

We had a lovely lunch yesterday celebrating friends birthdays. As usual food, ambience and service were excellent. Eufelia, Rodica and Peachy looked after us so well, all so very kind and pleasant. Thank you!

First time to try the afternoon tea in the winter garden and I think it won’t be the last The atmosphere and the service were amazing. The food and pastries were yum The music were well chosen The staff are so friendly and welcoming

I recently visited the Winter Garden in London and was thoroughly impressed with my experience. This hidden gem offers a delightful dining experience that starts the moment you step through the elegant exterior and are welcomed into a beautiful setting with lush greenery and ambient lighting. I opted for the reasonably priced three-course set menu, and it did not disappoint. The asparagus starter was fresh, vibrant, and bursting with flavour. For the main course, I had the trout, which was cooked to perfection and absolutely delicious. The meal ended on a high note with a beautifully plated rhubarb tart, perfectly balancing sweet and tart flavors. The staff were friendly and professional. The stunning interior, with its lush greenery and elegant decor, made it the perfect spot for a special meal. Overall, the Winter Garden is a must-visit. Great food, excellent service, and a good atmosphere. Highly recommended!

Had a great meal, the staff were excellent and the surroundings and atmosphere finished the whole experience of delight eating here.

We enjoyed our time , as it was our first time having English afternoon tea, Eufelia and Elizabeth were super kind , productive and professional, they made our time amazing and non forgettable. Workers are super helpful and professional. Will come again for sure.

Booked the set menu at the winter garden for lunch, wasn't too thrilled with the service overall. Food was great but I didn't appreciate being asked 'how long we would be eating our starters as the main course was ready', this caused my friend to feel uncomfortable and not finish her starter. Whilst we did spend a long time there chatting, we were asked for the table back even though people around us were still having afternoon tea and the restaurant was virtually empty? Having eaten at plenty of 5* restaurants/hotels and working in the service industry myself, I have never experienced this before. Can't say I'll be going back anytime soon. Overall great food ruined by poor service.

Very good experience!! The decor is beautiful, the meal was delicious and the staff was really caring. Thank you to Angelo for participating in the success of this evening We had the surprise of a cake for the occasion of our visit. I recommend this place

I loved everything—great food, vibes, and service. Perfect in every way!

We had an amazing evening in the Landmark Winter Garden restaurant for dinner. All of the staff were so welcoming and our waiter Angelo was extremely attentive and delivered a fantastic service. All of the food we ordered was really nice and they even brought out a lovely dessert to celebrate our anniversary which made the experience even more special. We will definitely be back again!

The food was very delicious, and the atmosphere of the restaurant was beautiful, but I did not like the behavior of the supervisor, Raffaella, towards me.. because I asked her if I could get ice, and I repeated the question to her 3 times, but she was ignoring me and did not respond, and this was very rude behavior that I did not like. As for me, I will not come again because of her.

Amazing place. Staff very friendly and food was gorgeous.

This is definitely a great place for Instagram. The food was quite average, but the ambiance surely added to the overall appreciation of the meal. My friend and I ordered the 3 course set dinner and everything was well prepared and exercised but just not wow. Great place for celebrations and special events !

Wife treated me for dinner! Very very very nice! Very impressed with the service and the amazing team at work here. Lots of warm smiles and great waiters/waitresses. Food quality was really nice, lovely flavours. Atmosphere was extremely relaxed and comfortable. Thank you! 🌹

Good food, but unfortunately incredibly poor, unprofessional service. I would think that the serving staff had not received any training at all. Not the right wine glasses for expensive white wine, nor the right red wine glasses. The wine was poured into the glass without the host being allowed to taste. Water was also not poured after the first half - the bottles were put on the table. The restaurant also does not have fish cutlery.....Everything is incredibly unprofessional. Our worst dining experience in London.

Been here atleast 5 times, its wonderful🥰

Good place to meet for a business breakfast or lunch. Reasonable quiet and good place for a discussion.

We always go for dinner but today we went for my sisters birthday breakfast. Breakfast is a buffet with a wide selection suitable for everyone. From a full English (although I didn't see baked beans) to continental. Fruits from grapefruit and grapes to strawberries and passion fruits. Sweet tooth lovers, you will be extremely satisfied with there pastries and cakes selection. A huge thank you to Anca, for giving us excellent service. Going the extra mile to make my sister feel special! You were soooo memorable last year that she had to come back again this year.

We had dinner on Easter evening, together with my husband and my children aged 8 and 9 and we were delighted. The location is an enchanting garden, it seems to be in an outdoor environment, but instead it is framed by splendid, very high windows, with palm trees. The piano played live gives a special atmosphere, and has never been intrusive or excessive. Dinner was delicious, we adults chose the 3 course option, with a glass of champagne for £55 each. I ate carpaccio of octopus and cod cooked in a pan, of unspeakable goodness, my husband a duck-based appetizer, a kind of delicious stew. The children had a pasta with meat sauce that seemed homemade and a hamburger. The presentation of the dishes also pleased the view. Of course, the water at 8 pounds a bottle and the service charge are to be taken into consideration for a dinner of this level, which together with a dessert each, brought the bill to 210 pounds. It is an experience that, if possible, is worth a lot.

Superb food and the staff was so friendly and attentive that I want to invite each and everyone for my next birthday party.

This is my second time in this restaurant, the service is impeccable, the staff is very smiling and attentive, truly the art of serving people! The food was also very good and I highly recommend with friends or lovers!

The best haven for your event , accomodation and relaxation feel free to explore this community

If you're in Marylebone and craving an unforgettable dining experience, Winter Garden Restaurant at The Landmark hotel is an absolute must-visit. From the moment you step in, you're greeted with elegance and warmth. The service? Impeccable. The staff goes above and beyond to ensure your dining experience is nothing short of extraordinary. Now, let's talk about the food. Oh my, where do I begin? Every dish is a masterpiece, meticulously crafted with the finest ingredients. From the appetizers to the desserts, each bite is a symphony of flavors that dances on your palate. And the presentation? Simply stunning. The atmosphere adds another layer of magic to the dining experience. Picture yourself surrounded by palm trees, all while indulging in culinary delights. It's like stepping into a fairy tale. Whether you're celebrating a special occasion or simply treating yourself to a night of gastronomic bliss, Winter Garden Restaurant delivers an unforgettable dining journey that will leave you craving more. Trust me, you won't be disappointed.

Stunning lunch in a stunning setting. The food and service are impeccable with a lovely wine list too. Highly recommended

Very accommodating staff and delicious food

I enjoyed having breakfast there. It's great place to have your breakfast if you are in London. Such a pleasant ambiance with extraordinary service. 🤗🙏🏻

Food, service, vibe all are excellent, good for dating and social gathering with live piano music, reserve before you come.

All the staff so helpful. Very professional. Food was amazing. House wine very tasty. Very friendly atmosphere. Will certainly go again.

Popped in today to get a grab a take away coffee. Did not realise it was going to cost me £9 and to be honest it tasted no better than a machine coffee.

Overall not too bad. Very good value for money for central London. Only 55 pounds for a 3 course meal with a glass of Champagne and a cup of tea included in the price. However my starter took too long to arrive and was not amazing. The main course however was delicious I had the roasted cod. Baked Alaska for dessert was ok but no wow factor. Also waiter forgot to bring sugar with my tea I had to remind him.

The best place for a romantic dinner! So beautiful and the food was delicious! 🫶

The venue does not disappoint in any way. Impeccable service at every encounter e.g. reception, concierge, maître de, waitstaff etc. Food outstanding- we went a la carte for dinner in the winter garden restaurant.

We went for a valentines day lunch and it was amazing. Lovely hotel, attentive staff and exquisite food. I would highly recommend.

Went for dinner with my friend for her birthday and highly recommend. The food was fantastic and the staff were so friendly and super quick service. The restaurant was stunning and I most definitely will be booking again.

Absolutely stunning this place, food amazing and the service is absolutely fantastic. Our waiter Mihai extremely friendly and helpful. Love it! Thank you.

As always we had a lovely Afternoon Tea for my friend's 60th Birthday.

I recently dined at Winter Garden Restaurant and had a delightful experience. The dinner was exceptionally delicious, complemented by impeccable service. Sulfikar at Winter Garden Restaurant elevated our dining experience with attentive service and genuine warmth. His knowledge of the menu, thoughtful recommendations, and professional yet friendly demeanor made our evening truly exceptional. Highly recommended for a delightful dining adventure.

Amazing experience. The food was tasty and prepared with care. I love trying different flavours and I enjoyed their dishes. There is a live piano in the background, Mimi made it a special day with her music, many thanks. The waiters were very attentive, and brought me a cake with a candle for my birthday while Mimi played "happy birthday", it was a very special atmosphere thanks to the Winter Garden and its staff.

Really enjoyed the wonderful ambience. Service was great and they were very attentive.

Very good tea in a nice atmosphere. Tea and sandwiches were excellent, but the selection of sweets and pastries were not to my taste.

Lovely restaurant in the Landmark Hotel. Staff were excellent, as was the food.

A very beautiful place. Very relaxing, good service and nice mint tea

I had a wonderful, picture perfect evening. I will definitely go again. Everything was lovely, waiters, music and food.

Me and my bf came there yesterday for our anniversary and it was lovely!! Food was good , live piano , great service . And they prepared a cake for us! How sweet!!

The atmosphere is great by virtue of pretty interior and NOT because of excellent service, because it just isnt..The food was nice enough, i have had better food and service in less expensive places so I wouldn’t come back here. we arrived about an hour earlier and as there were plenty of empty tables in the main restaurant area I hoped we will be allowed to have drinks there (no space in their main bar) however, instead we were asked to take a seat in a tucked away area of the lobby under the staircase, which would have been fine if they haven’t forgotten about us and we had to chase them to take our orders after 20 minutes. It took some more chasing to get drinks and by the time they arrived, it was almost the time to take our table. After we finished third course, we ordered more drinks which arrived promptly, yet nobody bothered to clear the table. Also they tried to charge us for 5 Xmas menus and there were only 4 of us.. For a place of this calibre, I found the competence of staff simply shocking!

It's a very nice space especially during Christmas

What a lovely place , very festive . Our waiter Anth was excellent and very attentive .. Highly recommended.

This is my absolute favourite restaurant- my number 1! Why? It is magical... the open restaurant with its palm trees creates a beautiful ambience/atmosphere- particularly at this Christmas time !! Food top quality... sea bass, chicken, accompanied by a delicious chablis, made for a wonderful evening out...

One of the fancier places I’ve eaten. The food and service were outstanding. Anth was our waiter for the evening and he was excellent, very attentive and super friendly. The place itself was stunning and would recommend for celebrations or occasions.

Went here for my wife’s birthday and had a wonderful time. We were greeted with exceptional friendliness as we walked in. The atmosphere, the peacefulness & the ambience was perfect. We were served by Laaibah who was extremely polite, respectful & considerate. We would love to go back there again.

Winter Garden at The Landmark Hotel is a gem in London, boasting a stunning design and high-ceilinged space and a serene piano backdrop. While the food isn't overly fancy, it's truly great in taste and presentation. However, being asked to leave at 11:30 pm as they were closing, while understandable, felt a bit abrupt. Overall, it's a beautiful and highly recommended dining experience in London.

The best atmosphere I’ve ever experienced in a restaurant. Amazing and kind staffs with a lovely live Piano. Totally recommend for date nights!

A beautiful restaurant inside The Landmark Hotel. An internal courtyard arrangement with a glass roof and palm trees. Live piano music in the evening helps to create a refined & relaxing atmosphere. Food and drink prices were reasonable for the area, and the service was attentive, professional and friendly. I will most definitely return.

Amazing Afternoon Tea in the Winter Garden

The food was below average. The diplay was really good but no taste.

My cousin and I celebrated both of our birthdays and we had so much fun! The place is stunning and the food was very good. I've removed a star because the apple tart was too acid with the lemon ice cream on top. The service was top notched! Our waiter was too kind and too precious. Thank you to the team. Also a big thank you to the couple next to us who surprised us with two mocktails for our birthdays. We were not expected that and we wanted to thank you and tell you how deeply grateful we are by your gesture. We gave back to some strangers the day after :) May God bless you!

My first time in this historic hotel. Wonderful interior and very innovative pastry. Delightful time. Would recommend.

We chose the Winter Garden for our post-wedding celebration meal and had a terrific time. The food was wonderful and the service was attentive; particular kudos is due to Emilia who marshalled proceedings. It was efficient but unrushed and the timing between courses was perfect. The set menu at £55 per head represented good value all things considered. We were allocated a semi-private within the Winter Garden area and we can attest that the ambience was just as we had hoped. We were a family of 12 adults and one infant, and everyone enjoyed their experience. We were seeking a special venue for a special occasion and the Winter Garden delivered.

All the afternoon teas were delicious. You can experience an extraordinary experience in a space with a high ceiling and a sense of openness.

We came for high tea and the overall experience (especially the service) was a let down given it's located in a 5 star hotel. For £70 plus service charge, you expect more. We were a larger group of 9 people and only had 5 teas we could choose from and the waitress still mixed the teas up. The service was extremely inattentive after the initial serve of tea - I had to serve my own tea from a nearby table. When I asked for a simple glass of water, the waitress was so inconvenienced from my request even though it had probably been an hour since she attended to us. The afternoon tea itself was decent but nothing amazing. I definitely won't be recommending it.

Great place for nice dinner and special nights with the family.

Everything was perfect except the minimum order amount is £55. Since there is no such information anywhere and we learned this at the time of ordering, I was not satisfied only because of this issue. However, I was pleased with the atmosphere, food and service. Also, thanks for the cake they gave us for our wedding anniversary.

Quiet with good food, amazing staff, live music in any weather.

Excellent food and good service. Quite a formal atmosphere so not one for noisy groups but an excellent spot for couples looking for great food in a quiet environment.

Tried the set menu, and it did not disappoint. Service was pretty good and we loved the ambience. I would recommend the beef short ribs.

Great for a drink or two. You'd be looking at approx £16 for a cocktail. Very opulent, and there were three weddings going on when we were there. Also lots of rich families with children running a bit riot.

A very nice cool interior with fine cuisine dining

We went here to celebrate our daughter's 1 year birthday and it was perfect. Relaxed atmosphere and attentive staff around. I made a pre inquires regarding specific diet and choice for our daughter three course and they really did their best to accommodate the request - even though we did not have book room to stay in . So thank you to the person I have been emailing, head of chef, waitress and waiters and front of House. We will definitely be back soon. They even had a small personalised happy birthday wishes with small cake toped with a lovely pino birthday song - it was just perfect and a very nice touch.

Food, service, location of this place deliver all the expectations. Live piano concert was very beautiful. Highly recommended!

Lovely food, lovely atmosphere, but strikingly poor service for such a fancy restaurant. The starter came out far too fast (2 minutes after the bread) and then the main course came far too slow. The staff also forgot our drinks orders on two separate occasions, and left the empty plates of our main course on the table for 15 minutes. On the other hand, the staff were very pleasant. I think perhaps they are too inexperienced, and there is not enough of them.

A restaurant with a great atmosphere (very instagrammable) and decent food. I had the price fixe lunch which included a refreshing splash of champagne. Ended up ordering a veggie dish for my mains that was not thrilling- with all the fried items on my dish. I think if the fried items were more accurately described, I could have avoided choosing it. I actually wanted to order the fish but purposefully chose to avoid it after a waitress passed with a fish dish that left a horrible lingering, wafting fishy smell- an indication to me the fish was not fresh. Overall, the classy atmosphere makes up for what the food lacked.

The Winter Garden Restaurant is one of the restaurants of the Landmark Hotel, a very old but well maintained hotel in central London. It serves traditional English food, well executed overall. Nothing fancy food wise, just good food. I had the set menu for £60 including a drink. As you can see from the pictures I had the sea bass ceviche, the slow cooked beef rib and a strawberry tart. All very good in their own right. Service wise, some were better than others, nothing outstanding there. I would recommend overall.

The service was exceptional, staff were very attentive even the person that opened the door for us to come in was so lovely! The atmosphere was insane, such a beautiful restaurant. The food was was incredible in terms of presentation and taste. The chicken is halal, you have to notify them if you want the beef to be halal 5 days prior to the booking. I will deffo be coming back again!

If you are reading this review, you must have seen how gorgeous the Winter Garden Restaurant looks like. The vibe is very very nice. We came for the dinner to celebrate our anniversary and left the place with a huge smile in our face. We've got the set menu which includes a starter, main and a desert. Optionally you can get a champagne as well which costs +12£. If you only get the set menu + a glass of wine you can leave the place with a total bill of £120 which is fine I think. The food is not mind blowing but it tastes nice and fresh. Nothing too heavy or off. The service is very nice and everyone is very kind. A must see. My top tip is to book 1 hour before sunset. Then if you spend 2 hours you can enjoy both the day and the night in the place!

Food was abysmal, everything else was fine

Place is unique and interesting. Piano music was amazing. But overall dislike 👎🏻 Coffee was bad, waitress wasn’t pleasant at all when I asked her about weather they have prof coffee and how do they prepare it. Didn’t bring milk as I asked. And the dessert arrived 30min after coffee. You should mind the minimum price 20£ if you are not a guest of the hotel.

service was absolutely abysmal. server got my friend’s food order confused which is okay, but when the main came she was very combative and rude towards my friend saying that she (the waitress) didnt make any mistakes and that she would check the cameras to see if she was lying which makes no sense?? it was so disappointing. truly a gorgeous restaurant and the food was good but service is below par, way below par. disappointing.

I have a really good time there today to celebrate my birthday with my friend. Thx for preparing the cake, it’s lovely:) The afternoon tea is good as always, and I pretty like the scone and jam🥰

Went for an afternoon tea on a Sunday and the service was incredibly impressive - 60-03-12 second to none in fact! Delicious finger sandwiches kept on coming, each as good as the precious one... as we're the cakes. Beautiful ambiance too.

Angela showed us an excellent time during our afternoon tea. Great atmosphere, would definitely recommend it

Just brilliant! Food was excellent. The service was friendly, informative, and very accessible. The atmosphere was calm, inviting and comfortable. I will be returning soon.

Lovely place for afternoon tea, a mishap with my booking, but did get a seat. A bit slow service to start with. Beautiful place for afternoon tea.

Fantastic experience. Great food and service

I had seen very good reviews and decided to give it a go. The place looks lovely, live piano playing and beautiful palm trees in the middle. If you do get service here it will be extremely slow or non existent. I was seated on the side waiting more than 20 minutes to even get a chance to see the menu. Unfortunately it never arrived…

Atmosphere is lovely. We went for a dinner. It was pleasantly quiet with live piano performance. Cocktails are very good as well. Buratta was nice but I think we made a mistake with ordering steaks. It was not so great, potato chips not amazing as well. Starters and other options could be better.