Based on 1.605 opinions finded in 1 websites
Based on 1.605 opinions finded in 1 websites
Nº 288 in 691 in Havering
Opinions
Such a wonderful friendly and accommodating staff team, especially the lovely waitress named Anne. We enjoyed very fast service and the food was superb. Nice one team, we will return.
Stig . 2024-10-22
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All good food services and very friendly staff
Steve Hunt . 2024-10-19
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Tried alot of dishes on the menu in this restaurant and can't say a bad word. I have stayed in alot of premier inns and this is the best restaurant I've come across. Service is good too.
J # . 2024-10-17
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Nice food nice service, will come again...
Russell Powis . 2024-10-16
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Regular customer, food good and reasonable priced. Staff always friendly and welcoming
Jason Regan . 2024-10-13
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Just had a carvery, meat was cooked to perfection, rest of food was amazing. So tasty, staff was friendly chatty and so nice. Highly recommend.
dean scates . 2024-10-13
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foods good man that serves the meat is rude
Oliver Osborne . 2024-10-13
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Great atmosphere, great service, and great food as usual. Really recommend.
jim skinner . 2024-10-11
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Toni , Stacey , Anne and Sophie were all great 🙂
Bigfamousfrank . 2024-10-11
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Great food. nice friendly safe well recommended
Mark Whitehead . 2024-10-10
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I enjoyed the fish l prefer more of it less batter. Only few chips, peas, no normal mushrooms. Little desserts without milk
Ann Marks . 2024-10-06
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Breakfast was great. And if you ask, they won't put the beans in a silly pot! They will serve them on the plate.....;)
My Canon Phone . 2024-09-28
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We went there for breakfast and it was absolutely superb. The food was high quality and the staff were very friendly and welcoming (especially Sophie who is a credit to the company)
Stephen James . 2024-09-27
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Had breakfast here on a number of occasions over many years. Always great food and service.
Canon Man . 2024-09-27
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The service from Ann our waitress was absolutely fantastic..Well done and good job ..Will definitely come back and tell my friends
Karin Bolt . 2024-09-24
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Food good love Sunday Carvery. Went there today served by Anna makes you feel welcome very friendly.Find all the staff the same
Pauline Davis . 2024-09-20
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I was most disappointed with the service as previously I had enjoyed my visit. I had an emergency and needed to leave immediately, my friend approached a staff member stating the urgency to leave, the staff member basically ignored her and continued to lay a table that was more important to her. I was at the point of leaving without paying, the emergency being that important, but fortunately, we reached the till at the same time. Due to this bad service, I feel I'll never be able to visit again
Michele Murrell . 2024-09-17
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What a joke. They do not care about visitors with disabilities. Firstly, a vehicle was parked across three disabled parking bays. The staff couldn't care less, stating that the car park is not their responsibility. Secondly, we pre-booked a table, requesting level access and seating. The staff did not acknowledge our booking and said to 'sit anywhere'. There were no available tables near the breakfast area and none were easily accessible. Again, the staff couldn't care less. We struggled to carry out food and drink back to our table, as the restaurant was packed and not easy to navigate. Lastly, the accessible toilet was open to all visitors. It was filthy. Less said about that... Staff clearly do not understand not respect the needs of visitors with disabilities. Their attitude stinks. They were unwilling to help and clearly focus on making profit, over the needs of customers. IF YOU ARE DISABLED OR HAVE MOBILITY ISSUES, think twice about visiting. If you're a wheelchair user - DONT BOTHER!!!
David Regan . 2024-09-08
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Ronnie our waitress was amazing. She was friendly and attentive.
Mark Riches . 2024-09-06
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Nice little place, just normal pub food which is alright. Service is always friendly when I go.
Caroline Butler . 2024-09-06
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Fantastic service from Emma today
Gemma S . 2024-09-05
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Went for Christmas Dinner plates and food cold Brussels not cooked potatoes awful charged for pigs in blankets but wete free on carvery as meal was pre ordered and 'pigs' came as a side order ordered pork and got gammon was told it was pork Staff were surly no spirit of Christmas among any of them service very slow ordered last drink but was so slow coming we cancelled it
Jean Welsh . 2024-09-01
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Emma was really great. Prompt service and good food although the onion rings were tough but steak was lovely
Ian Whittle . 2024-08-26
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Service was a bit slow seem to have reduced staff levels. Had to wait over 20 mins to get bill and pay.
John Morris . 2024-08-22
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Good food, reasonable prices, friendly staff.
Fernie D . 2024-08-22
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Well what a much better experience then my first vist, thanks to Sophie customer service, and smile, I had smothered Platter, which was well cooked. I would go back again. Thank you.
Cableman7 7 . 2024-08-17
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Took my son for dinner as we often do, always served by the friendliest and most helpful staff (thank you to madi, & Callie) and terry & Jemma the managers always makes us smile 😊 food was perfect as always- I have a very fussy 6 year old who doesn’t eat meat & he always comes out full (desserts are his fave obvs) See you all soon!
carrianne jama . 2024-08-13
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Emma was a lovely server and a good laugh
Daisy Barlow . 2024-08-09
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Emma is a top server, happy and polite and nothing is too much trouble. Top lady
Mel Chandler . 2024-08-08
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Nice place. Enjoyed the food! Would come back.
Nicholas Hughes . 2024-08-07
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Emma our waitress went above and beyond so nice ... we had disabled and hard of hearing people and she was so patient
Jo Peacock . 2024-08-06
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I travel to lot of places for work and stay away form home a lot and regularly stay in Premier inns with their restaurants, the Table to Table was excellent as was Emma who has first class customer service skills 👏👏🍾.
Paul Moore . 2024-08-05
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Had a lovely meal at table table and the waitress who's name was Emma was absolutely wonderful very polite and always smiling all in all a great meal
Justin Reid . 2024-08-05
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Great selection. Staff very pleasant and helpful.
diane wardley . 2024-08-03
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Great place to go side of canal good car park food great drink great price right would go again being few times
David Harper poyner . 2024-08-02
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Mixed grill was lovely, steak cooked how I asked. Our waitress Emma was friendly and helpful when choosing from the menu 😊
Alex Lucas . 2024-07-30
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Lovely food, no wait, Emma very accomadating with my fussiness 💖
kelly styles . 2024-07-30
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Served by a lovely lady called Emma who was so friendly and polite.
Nicola Howe . 2024-07-30
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We are regular guests at willow farm restaurant love the food and brilliant service from stacey, shes very welcoming and friendly
Demi Green . 2024-07-28
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Great buffet breakfast always topped up great staff
Kirk Patmore . 2024-07-26
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Great service by Stacey and the team ! Always visit on a Friday with great food and a great atmosphere ! Would highly recommend 👌
Michael Grainger . 2024-07-26
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Whilst working away this week i stopped at willow fatm for my evening meal , i was greeted with a smile , emma swiftly got my seated and served - going above and beyond to provide service with a smile ! 10/10 will be eating there again :)
Mike Oxlong . 2024-07-23
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Emma was very helpful and polite
Martin Bowling . 2024-07-23
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Our waitress Gracie was wonderful! She was kind, patient and polite! She gave a truly lovely experience for my grandparents and I. Perfect Saturday dinner! :)
Kessia Blaauw . 2024-07-20
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What a fantastic place, the team are Friendly,caring and efficient. Stacey was wonderful She is a great ambassadors to the company. Well done .
Paul Bush . 2024-07-17
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Fantastic lunch. Food was beautiful and Caron was so attentive , friendly and helpful.
Neil Davis . 2024-07-17
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Tasty food and reasonably priced Really friendly staff that provides excellent service
Anne Leader . 2024-07-17
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Frequent Willow Farm quiet often. Stacey has always been very helpful and gives great service with a happy bubbly attitude.
David Eaton . 2024-07-17
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Emma is the best! Top notch service
Jamie “iamsanchez94” Sanchez . 2024-07-16
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Always very nice, hot and tasty food, service is good too Terry was the manager on shift and my waitress was Annabele.
Phil Gonsalves . 2024-07-16
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Lovely food and great service from Charmaine.
Karen Baker . 2024-07-16
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Great service, Emma our waitress was amazing, couldnt do enough for us!! Thank you for looking after us!!
ellie semon-keene . 2024-07-16
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Charmaine is the best server at willow farm 👍 we visit quite often and always have a good evening. Thank you!
Sarah Ottley . 2024-07-16
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Emma and terry are amazing, they are polite and so helpful. Nothing was too much trouble and attention to detail is spot on
Sarah Edwards . 2024-07-16
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Emma was lovely! Great service! Great food! Best helper! Thank you
billy martin . 2024-07-16
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Stayed at the premier in. Next to this restaurant for 3 weeks while away for work. Staff were nice and polite, especially Emma who was really friendly and always made me feel welcome. Just what you need when you're away from home for a long time 😊
Leah Kirkby . 2024-07-16
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Love coming to Willow Farm, its a home from home. Great service from Terry and his team. Always a warm welcone and great value for money 👏
Gary Hunt . 2024-07-15
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Friendly staff ,nice reasonable price food ,recomend more choices of food on the table reward card eg ,carvery
ross stevens . 2024-07-15
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Great service. Friendly atmosphere. Good food. Affordable.
Karen Willmott . 2024-07-15
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Nice food. Shame that you only get peas as a veg option
Tony Lowe . 2024-06-30
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Table booked for 6pm - we arrived at 5.50pm. Shown to a mismatched pair of tables pushed together. 6.15pm and we’re still waiting for someone to take our drinks order. Called a sweet natured waitress over to ask why we were still waiting so she took our drinks and food order at the same time. Drinks arrived after another 10 minutes wait, then the food arrived 10 minutes later. Food was nice and hot - and I would recommend the beef and ale pie (2 pieces of beef in the pie and nice thick beefy gravy with a medium crust pastry case).!! The actual decor was tired and tables and chairs have seen better days. Hence the 4 stars rating from our first ever visit here.
Dizzilexia . 2024-06-29
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This is always our go to place. We had the deal as we ate before 6pm. Such great value for money. The food was lovely as always. The staff again lovely as always. Will be back again soon!
Tracy Webb . 2024-06-25
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Nice food reward card worth getting. Easy to earn points .to get money off.
David Stamp . 2024-06-23
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I have not been for ages went for the carvery and the food was just perfect
Brian Nicholls . 2024-06-23
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Great if you don't get your van broken into
Simon Tustain . 2024-06-20
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Great value for money if you're. looking for carvery on a Sunday. Service is always good and quick. With the exception of one manager that seems to hate people. Always pretty busy so advise booking a table on a Sunday. I think it serves until around 6.30pm. We ordered three carverys. Three meats available with the option to have all three. Good options for potatoes, veg, gravy, sauces, and sides. Including Mac n cheese. Roasties are always dry and over cooked which is a shame but they taste fine. The turkey is very good. Moist and tasty. We will definitely go back when we fancy something reliable, quick, and easy.
Scott Aquilina . 2024-06-19
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Lovely place. Never had a bad meal. Staff and friendly and always helpful. Eat here once a month with friends.
wendy chalk . 2024-06-16
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Seems place needs a bit of update since last visited about 10years ago 😂😂
Bode Ojuri . 2024-06-11
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Had the unlimited breakfast. The lady there was super helpful. Was not as rowdy as I thought it would be. They had the perfect sunny side up eggs too.
Queen Ibhas . 2024-06-09
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Super Carvery, one of my favourites.
Richard Levy . 2024-05-27
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The Carvery is FANTASTIC!! :))) Crispy on the edges & soft, fluffy centre potatoes, fresh tasting carrots, broccoli & brussel sprouts and the made-sides, like cauliflower & cheese, stuffing and sweet potatoes, taste like home. The peas could be softer but that's just my personal preference I understand whitbread make them 'Al Dente' I received generous & sizeable meat portions (turkey, beef & gammon (as well as a couple of pigs and blankets), despite taking smaller pieces of each to have the trio on the adult plate (more than I could manage and I'm 6ft ; 14 stone). Breakfast the next day was equally delicious with everything from pancakes, syrup and fruit to and a Traditional English with everything from black puddings to choice of eggs and well grilled juicy tomatoes. Staff even encouraged me to take a yoghurt, packet cereal and piece of fruit for the journey :). The atmosphere is good the regulars in the bar are friendly and polite Car Park was tidy and, even though it was busy, I still got an easy park space cause of the layout (much better than other premier inn/restaurant sites I've been to). I really felt welcome, the staff went out of their way to make conversation inside and outside the restaurant. I was seated quickly and served shortly afterwards (didn't feel rushed to order which is always nice ). And when the business was quieter I the day and I was studying for my programme or getting on with admin/paper work and drawing up site plans...I wasn't disturbed and they made the effort to ask if the music was too loud. No place like this :)
Liam Parbery . 2024-05-23
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One of the worse steaks ive every seen but other food family ok with ...but the staff was great
zoeanne fitzgerald . 2024-05-23
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Ice cream very cheap tastes watery.
Catherine Daniel . 2024-05-19
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Beautiful food. Great service. Couldn't fault it. It's well set out and in a great location. Next to a premier Inn and plenty choices for starters mains and deserts.
Ricky Cohen . 2024-05-15
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Nice food nice staff and good for value and very clean it's a yes from me lol
Leanne Cox . 2024-05-12
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Stopped off for breakfast Great staff great service and good breakfast 👍
Mick C . 2024-05-08
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Visited for breakfast with my wife and friends. Was very good. We will be back. Thank you all
Marc . 2024-05-03
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Visited for breakfast was very good. Toni and Perry were excellent. Highly recommended
Natalia Strimbopol . 2024-05-03
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Tasted just like dinner at Nana's. Brought back memories. I was looking forward to this for weeks so expectations were high. And every mouthful lived up to standard. Made my day that dinner!
Joël Hofmeijer . 2024-05-02
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Came in for Sunday lunch with my family, great carvery hot food and amazing service will definitely recommend.
Sophie Leigh . 2024-04-29
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The food was great and service brilliant!! Well worth the day time menu price we will definitely be back very soon
Philip Edwards . 2024-04-29
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Thank you for a wonderful meal. Great atmosphere. Will come again
Mihai Grosu . 2024-04-29
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Good value for money. Nice and clean.
Gary TWITCHETT . 2024-04-25
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Fairly small standard menu but always at a very reasonable price but what always makes this place stand out for me is the really warm, personal and friendly service from the team. An easy no-brainer choice for a quiet meal out.
Dee Riley Hammond . 2024-04-18
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Good service good choice of food reasonably priced
Ray Pittaway . 2024-04-14
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We came for the buffet breakfast which was good value for money a great variety to choose from and frequently topped up with freshly cooked food
rebecca watts . 2024-04-08
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was in there Friday 5th April 2024 very poor starters looked more like leftovers then a meal granddaughter had veg with a dip for starters two slices of carrot and two bits of cucumber and slice of pepper looked poor the other starters not much better main meal was nothing to write home about won’t be telling anyone to go there waitress needs to learn how to smile
Dawn Key . 2024-04-05
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Had a very pleasant meal with attentive but not interfering staff. All very nice and as it was a family get together, felt very relaxed. Thank you.
James Shephard . 2024-04-04
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Had a meal on our 58 wedding anniversary
peter singer . 2024-04-02
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Very good place for good quality food. No real wait. Prices are good
Andrew . 2024-03-30
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Great food reasonably priced, waiter excellent
Sue Chinnery . 2024-03-30
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Visited for Sunday lunch, was busy but flowed easily, staff were friendly and welcoming, food was very good, my only feedback would be to have a small cheese and biscuits offering for dessert, will visit again.
Pauline Barker . 2024-03-26
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I love the atmosphere of the restaurant. Family touch.
hema srina . 2024-03-24
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We go to Willow Farm quite often, mainly for a Sunday lunch. The food and overall service is always excellent. We are normally served by Charmain, who is always very pleasant and extremely efficient in her job. On our last visit, being Sun 3rd March, we were served at the counter by a very nice lady chef, who served us very well. Our table server was Ronnie J, who was very attentive and also pleasantly efficient. Another first class Sunday lunch as always. Many thanks and kind regards, Ron and Sue
Ron Humphreys . 2024-03-24
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Had a lovely meal with a friend here, would recommend here.
Debbie Trigg . 2024-03-23
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Running late and hungry I found myself here. Had a good hot meal served very quickly with excellent service by Ronnie. She was very engaging, is the example to all of how good customer service can and was delivered. Thank you Ronnie, excellent customer experience.
Andy Miles . 2024-03-21
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Cheap treat for the family on a special occasion. Good atmosphere, friendly staff and great for kids
Ricardo Filipe . 2024-03-20
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Asked for loyalty card which I didn't receive
Sandra Smith . 2024-03-20
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Poorly educated staff, they only knew the English language, making me feel embarrassed. As for the cuisine, the Italian one was better, it all tasted of garlic.
Ettore Franchino . 2024-03-15
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Our waiter Anne was absolutely lovely. Made sure we had everything we needed and always came to check up on us.
chloe trew . 2024-03-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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