White Lion Royal Hotel in Gwynedd

Lovely welcoming pub. Plenty of room. Lots of choice and tasty food. The mac and cheese with garlic bread was delicious.

Me and my partner decided to give this place a go while we where passing, both got a Sunday roast…unfortunately this was the worst Sunday roast we have ever tried :( the meat was dry as anything! The roast potatoes were undercooked! The gravy was practically like brown water!! Just on overall bad roast :( we thought we would give the puddings a go as the roast didn’t satisfy us at all…even tho after the awful roast we should have just left there and then… even the pudding was disappointing, the brownie tasted a couple days old, dry as anything was so hard to eat…my partner got the chocolate fudge cake and again dry as anything, and both cold! was so disappointed in the whole experience and we will never be coming here again, overpriced and awful food! Avoid at all cost! The kebab in Bala is much better than the overpriced awful food!

Worst Sunday dinner I’ve ever had…came out cold, the meat was dry as a bone and so tough you could barely get a knife through it, vegetables cooked to death with no taste and the roast potatoes were still basically raw. Then all we could hear as we were trying to eat was the hardcore dance music blasting into the dining area from the kitchen. There seemed to be only 2 staff on who were trying to run the bar and food who were trying their best. Absolutely would not return, awful experience.

After waiting an hour for our food we were brought cod instead of scampi due to having ran out- we were not informed of this prior to the arrival of our food. We were also brought three meals that weren't ours before and during our meal. Given it being a fairly expensive meal we were thoroughly disappointed with both the food and service. Likely to never return unless perishing of hunger.

I can honestly say I had the worse plate of food that’s ever been put in front of me today . How such a mess of burger , chips and salad can be created is beyond my imagination. Brioche soaking in a thin relish, a tasteless burger ( out of a tin ?) , hard little chips and a limp warm salad . I was hungry so I ate half the chips .I paid up front first and I just didn’t feel like complaining…..I wish I did now .

Me and my wife went for a meal on Friday afternoon (16th August). I ordered the House Stack Burger. Unfortunately when this was brought to the table this wasn't what was advertised on the menu... A single burger with a slice of lettuce and relish was served with a spoon of coleslaw and a hand full of chips. This was supposed to be a double burger with bacon, lettuce, tomato, relish and onion rings. I made representation at the bar as I understand to be the manager. He took the menu to the kitchen and ensured this would be resolved. 5 mins later a second burger pate was delivered to the table (no taking my meal back to resolve properly in the kitchen), no bacon or onion rings were served. Again this was highlighted and 5 mins later the onion rings came but without the bacon. At this point after 3 attempts I gave in as my wife has already eaten here meal. On leaving I spoke to the manager only to be told it's a new menu that started today and the kitchen staff aren't fully on it as yet. Surely chefs go through the menu prior to it being launched as this was an £18 burger.... No apology was given. Not an establishment I will be returning.

We came here for lunch not expecting excellence, but at the very least some care about what they are serving. My wife ordered fish and chips and all I can say is that the chips were dry and the fish was non-existent and swimming in grease. I ordered ham, egg and chips. The description stated ‘two thick-cut slices of ham’, what I received was three slices of pre-packed, dry ham purchased from the coop down the road. The chips again were appalling. See photo. My daughter had fish fingers and chips and received fish goujons, which she doesn’t like. Same story for the chips. Don’t waste your money going to this place as they just can’t be bothered.

We stopped off here for a drink after a nice walk with friends. The staff were very friendly and accommodating and the drinks were very reasonably priced.

We had a 2 night stay here to attend a friend’s event in the town. Warm welcome, helped with additional bedding as it was a warm spell and my fiancé needed a sheet rather than a duvet I used. Great shower, tv and tea and coffee making facilities! Breakfast was good, just had to iron out an issue between Hotels.com and the hotel about free breakfast. Small car park but on road parking in the area. We had a third floor room so lots of stairs but a nice room.

Bijzonder goede locatie, er is geen lift en heel veel trappen om je bagage omhoog te zeilen. De ban achter de balie leek nogal ongeïnteresseerd en gehaast. Terwijl het rustig was. Bedden zijn goed, het is wel lawaaierig en sfeerloos en donker. Geen aanrader, want je betaalt er grof geld voor

We got told there was no bar or food facility's which was okay as they had plenty around we could go. But I want to thank a lovely young girl Leah at reception for comming in to help when the young man danny needed assistance, he was also very pleasant and helped as much as he could. It's a great place to stay and I can't wait to come back.

My family and I stayed here for 2 nights with our dog Teddy. This is our first dog friendly hotel stay and it was fantastic. The staff were so helpful and kind they ensured not only our stay was good but made sure our little Teddy was looked after and treated amazingly. I can highly recommend this hotel, the room was spacious and clean and the bathroom was spotless. The location was beautiful and perfect for walking with local pubs that are also dog friendly it's a perfect get away. We would definitely stay again, the locals were very friendly and made us feel welcome wherever we went. The hotel didn't mind us taking a pizza to our room after a day of walking so we could relax and rest our feet. If your looking for a little break away and have your furbaby to think of definitely try this hotel.

Absolutely amazing staff - in particular the bar and breakfast staff they were wonderful. A real home-away-from-home. Already planning our next visit to this fabulous hotel and looking forward to it. All food and drinks were delicious.

Stayed for 3 nights.... excellent hotel. We had breakfast here every day and i cannot fault it. Only had dinner here once.... wanted the hanging kebab but they were out so I had something else which was really good (sorry I can't remember!) The room was on 2nd floor, which with 2 big cases was a trek but Danny helped us by taking my bag. The stairs were slightly at an angle but nothing major. Room was amazing. Big, comfortable bed and shower. Only issue we had were the Jackdaws waking us up at 4am....but you can't help nature. Staff were amazing, really friendly and would do anything you asked of them. Will definitely stay here again if we come back to Wales.

We arrived for food at 13.05, it wasn't at all busy, the vast majority of tables were empty. My partner ordered our food at the bar and was told it would be 15 minutes. Just over half an hour later our food finally arrived. The chips were cold and doughy, my frozen garden peas were wrinkled up and over cooked and my partners bun for his burger was burnt. Nobody came to check if the food was OK, nor did they apologise for the wait. By the time the food arrived we only had 15 minutes until we had to move the car so we didn't have time to try to get the chips etc replaced. I'd a pub can't get simple "pub grub" right then there's no hope. Even Wetherspoons can get scampi and chips right! We went in hungry and left hungry. Don't waste your time or your money in this place - I can't imagine how terrible it would be in the summer months.

Had a great stay at the White Lion rooms are dated but was clean and well equipped hotel was absolutely roasting and we couldn't open window but was just happy it was not cold as it was January. Unfortunately no chef on hand for cooked breakfast but was met every morning by a lovely lady serving continental breakfast, dining room is huge and spotless. We had a great stay so thank you White Lion.

Never have I been into such an unwelcoming, sole less place! I have frequented this place a few times over the years & there used to be a lovely chatty young man behind the bar! But I’ve never eaten here before. I ordered fish and chips, one of the most expensive things in the menu! £15 I think.. When it arrived, the fish resembled 2 scampi size pieces of fish, which weren’t even nice white pieces, but off cuts! A huge portion of frozen chips & a few garden peas, when it clearly stated, mushy peas! The good bits! It had a wedge of lemon & some tartare sauce, but just thrown together! At no point did anyone check on me or even ask if everything was ok when I left! No wonder they don’t allow tabs, you definitely would pay for this rubbish! Never again will they get my money…

As locals we were not visiting for a stay but for a meal and drinks and keep returning here as a great place to sit and watch life go by, especially in the summer as since the Hotel has been taken over by new management, it is much improved with seating outside the front looking onto the High Street and a lovely place to sit, also at the rear as well which is something of a suntrap in summer and great for outdoor drinks and food. In the winter, nice just sitting looking out enjoying some good food from an extensive menu or enjoying a nice drink which are now more reasonably priced as to compared when this place was run by either Marstons or Brains. The Hotel is steeped in history being a grade II listed building being originally a coaching Inn from around the 1700s with some lovely features, even supposedly haunted. We always find the staff friendly and helpful with good service so if you are in this area I would certainly recommend a visit.

Stayed here for 3 nights. Stunning room. Comfortable bed. Great shower and lovely breakfast. What more can you ask for. Staff very nice and helpful. Will definitely be back. Thankyou.

Lovely hotel. Friendly staff. Drinks were reasonably priced. Lovely breakfast in the morning. Rooms clean and tidy

Just had a wonderful 2 night . The hotel was clean warm and the staff very friendly, breakfast was good and kept us going all day, the bar was very welcoming and drinks are reasonably priced.

Good food, great atmosphere, friendly staff. The manager, Barry, is always friendly and accommodating.

Looking for a dog-friendly place to eat or stay? This is the best we’ve ever seen! Parking is at the back. The White Lion, Bala has a Welcome bag of goodies for each canine visitor, plus a variety of treats and water bowls always available. The staff MUST have been chosen for their love of dogs, because every one of them interacted enthusiastically. We did not meet the Head Chef, but experienced her work at the Carvery on Sunday. I had the vegetarian option instead of a meat, which was a lovely, crusty pie with chickpeas and vegetables in a yummy gravy. For me, though, the absolute topper was the Cauliflower Cheese - best I’ve ever had. Jordan was the chef for our breakfast: ‘small’ Full English was almost more than I could eat, but everything just right. Danny, front of house AND chef, was chatty, informative and helpful. Lenka, in the dining room, truly went above and beyond looking after us. Her wonderful care made our family get-together a very special occasion. The rooms are modern, up to a point: very comfortable and well appointed, but individually, some are a bit quirky - in a good way. It is apparent when you walk in the door that this hotel has been there a long time, and there are plenty of nooks and crannies for a quiet chat. We were very comfortable. Looking for Welsh souvenirs? Awen Meirion, just down the street (ask for directions) has lots of dragons and cards and seriously cool stuff.

On a trip to wales we thought we’d find somewhere nice to eat locally to where we was staying. After reading the menu on the website we decided to go here. All il say is the menu on the website is completely different to what’s in the hotel. A tiny light bites menu plus a specials board. I ordered a chicken curry which according to the website should have been extra chips or naan bread for £1.50 extra. After looking at the receipt we was charged full price for these. When the meal came out I had the chips but no naan bread as they didn’t have any left, but we wasn’t told this until I’d finished the curry. The curry itself was tasty but a really small portion and not worth the £13.50. All il say is it seems the bar staff and the kitchen don’t talk, or the chef just doesn’t listen to what’s actually been ordered at the bar. I won’t be visiting again that’s for sure.

Would not recommend! The menu online looked lovely for our friends birthday so we were looking forward to it. Only to be very disappointed- 0/4 meals correct! I ordered a chicken and bacon Caesar salad with the dressing on the side. Out it came swimming in dressing- you couldn’t even see the lettuce! I apologised and sent it back. After working in hospitality I have never complained! Well then out came a mixed leaf salad with some chicken. No bacon, no iceberg lettuce, no Parmesan, no croutons, no dressing. I complained to the male waiter with a pony tail- who had the customer service of a dead fish- who took it away and brought back the EXACT same dish (with the picked out onion on the side of the plate) and said the dressing won’t be a minute. Good job co-op was just over the road. I ordered and paid for a naan bread to go with my partners curry- it never arrived. My friend ordered chilli- no sour cream or tortilla chips made an appearance. And our other friend was missing the mango chutney. A portion of chips was ordered as an extra- they got 10 chips- we asked for more to which the very rude waiter said he would bring out but they never appeared! Overall a very disappointing meal- the only positive was the very apologetic barmaid (lady with dreadlocks) who had great customer service!

Dear Barry Just wanted to say a big thank you for a fabulous stay and leave feedback for your beautiful hotel. Clean and comfortable- beautiful bedrooms and very high spec bathrooms and decor. Lovely food and very friendly staff- it’s definitely the place to stay when visiting in and around beautiful Bala. Barry you were so kind to us visiting ladies-we so enjoyed the hospitality, atmosphere and your fabulous sense of humour! Enjoyed your very kind Prosecco too! Wishing you every success and happiness you deserve it! Please feel free to share this feedback Ruth xx

Not a pleasant lunchtime experience. Dirty tables & chairs outside. Soap dispenser in ladies empty. Standard of food very poor - extremely disappointed as looked nice from outside.

Came here with my wife to meet our son who was on holiday in Snowdonia. Looking around , spotted the white lion hotel. There was a car park at the rear which was a blessing as Bala is a town with one road through (if your not a local) The food we ordered was presented to us within 10 minutes of ordering. Perfect. Will come here again.

Nice old pub, dog frienly, drinks seemed reasonable, called for drinks on two occasions second time for evening meal also. We ordered chicken hanging kebabs which was fine with 4 chunks of chicken on each skewer (2 skewers per meal) and flat iron steak kebab which was terrible, the steak was 4 tiny pieces of over cooked meat per kebab very disappointing as it was not cheap at £16.95 each

This is the fourth time we have visited the white lion for food on our way home from south wales and the service and food has always been fantastic, however tonight what we witnessed was appalling, we came up to order at 7.30 only to be told by the manager that the kitchen wouldn’t be taking orders for 20 minutes as the kitchen had been extremely busy and the staff needed to clean down and replenish, this was fine with us as lovely to hear that the staff make the effort to ensure the kitchen is clean and restocked to give customers the best experience, however as we were waiting to order at 7.50pm a very angry chef appeared behind the bar and shouted at the manager saying, I fxxxing said we didn’t have steak kebabs, her reply was nobody told us, he then said fxxxing sort it and stormed off, she looked extremely embarrassed and the bar man said he would go to the table to sort it as he had taken the order, I then overheard her asking the waiting on staff why they hadn’t informed the bar about there being no steak kebabs and they both said he didn’t tell us either, clearly it was the chefs mistake and he was just passing blame in a bullying manner, we felt really uncomfortable ordering food after this so just left, I doubt we will visit again and it’s a shame as it was always our pit stop on the way home, in future we will go to the red pub on the high street as the service and food were brilliant there this evening

Had lunch great food at a good price. Fish n chips was excellent and my lady had lasagne which she said was also very good. Couldn't fault the meal.

Awful experience. Very rude bartender, they were out of grilled chicken but substituting it for buttermilk chicken so when we went to order a chicken ceaser salad and were told no by the guy behind the bar my father told him we could with buttermilk chicken as thats what the waitress told us. The bartender was told by a waitress to check with the kitchen and he rolled his eyes at us and sighed like we had just asked for blood. He came back and said no and did not say why. When the food arrived the "hanging kebab" was not hanging as described, just some very chewy meat with a rock hard kebab bread on the side, terrible presentation, it looked like roadkill. The curry looked like dog food and did not taste much better. We did not eat it and left most of the kebab. When a waitress asked how things were my father told her about the meat and she said she would tell someone then never came back. £80 for 2 chewy tasteless kebabs, 1 inedible curry and 1 passable mac and cheese and 4 drinks. Never again

We stayed in Bala for one night and had an evening meal and breakfast. The room was lovely. Very clean, comfortable and spacious with well stocked tea/coffee etc. The menu is very basic pub food. The classic burger was not particularly nice and scampi and chips very bland. There seemed to be a problem and staff were very unhappy. No manager on duty and the lass had to step up as acting manager, although doing a good job, was clearly unhappy. It also seemed that a member of staff had walked out. I have to say that the staff all did an amazing job and were helpful, friendly and efficient even though they obviously had difficulties. On ordering poached eggs at breakfast, the waitress told us chef was refusing to cook poached eggs and she didn’t know why but would check if he would do them. At one point she came out with a meal no one had ordered - unhappily saying ‘this is what I was told’. We heard a loud ‘get out!’ from the kitchen while we were eating and it seemed the place was turning into Fawlty Towers. I got my poached eggs but they had obviously been poached in water with too much vinegar and were not very nice. Will give the hotel a wide berth in future.

Met friends here for drinks, lunch and a long overdue catch up. Had a lovely time and all staff were helpful and attentive. Food was also delicious. Was great to chat to Barry who has now taken over the hotel and has exciting plans in store! Very friendly and engaging guy and we’ll be popping back for the Sunday carvery tomorrow. Will definitely be back!

Credit where credit is due, sat out the front with a pint or two before deciding to look at the menu. Decided to order food and went with The White Lion Burger, my dad had the same and my mum ordered the Southern Fried Chicken. Food came out piping hot and plenty of it too. Food was absolutely delicious, everything was cooked to perfection, the salad on the burger was fresh and crunchy, could not fault the food at all. Even with a busy Saturday evening, the food didn’t take too long to come out. Only one suggestion is the plates for the burgers could be a bit bigger, as everything was sliding off the plate, but overall, superb. Oh and the draught options are brilliant! Being local, we will definitely visit more often. Da iawn pawb!

We stopped here for a quick bite to eat to split up our 4 hour car journey good service from the guys behind the bar but there was quite a wait for food when the food came there was no problems and it was your...

Very Average overall. Good points - central location, good sized room and comfortable bed. Poor - long wait to check in , tiny car park for the size of the hotel, seemingly understaffed as long waits in general, limited food choices - lots of options...

Arrived in the White Lion just after 5 on Bank Holiday Sunday in search of warmth and food. Checked with the bar staff what time they were serving food until, to which they replied 8pm ! So we grabbed a table and some drinks whilst...

Wanted somewhere for Sunday Lunch. Great Carvery, Great value and very dog friendly. What more could we want?

The hotel bar had poorly kept and undrinkable cask ales that looked more like oxtail soup than beer. Poorly maintained stock of bottled white wine with several popular varieties out of stock.

Nice looking and clean restaurant/pub. We ordered the food but after paying and taking our seats, thought we had not paid enough so questioned the amount to make sure that the barman had got the order correct as he came across as very inexperienced. As...

Delicious Sunday lunch, meat was tasty and veg was great staff friendly and helpful and a lovely family welcoming atmosphere.

Just had one of the best Carveries ever. Staff couldn't have been more accommodating and welcoming. Lots of thick melt in your mouth meat hot fresh veg. And very pleased to see veggie option not wrapped in pastry and very tasty.

Quite a nice pub but the food is expensive and so disappointing. Unimaginative , poorly presented , small portions of what looks like frozen food from the local coop. Microwave peas that only came when asked for - despite being on the menu. Beer good,...

Booked in on a rainy Saturday. As we were waiting we watched the chaos of the Staff serving quite a big party . Lots of orders wrong and couple of dishes sent back to the kitchen. Did nt fill us with confidence. Our food arrived...

Went for tea Saturday as a group of 10 for my nephews sten. we all ordered at the bar which was fine up until the food arrived both me and my partners never turned up. Everyone else’s food did so after about 15 minutes of...

Came here for lunch whilst visiting the area. Waited at the bar for 10 minutes before someone spoke to us. Then waited over an hour for our meals, which never arrived. Others who arrived after us got their food but we didn't get told anything...

4 of us had a meal my wife and my nieces husband really enjoyed there meals. I recommended the pie to my niece but was very disappointed as I have had a pie before. This one was very sloppy content and whole meal was swimming...

Monday night apparently is burger night at the Lion. I think someone should tell the staff!! £15 for a burger (and pint) which came without the following was disappointing... "The Lincoln" - chicken burger, minus BBQ sauce, the cheese and the bacon. "The Greek One"...

7 of us went for food, our order was arriving in drips.Waited for nearly an hour for the last meal to arrived, by the time the first of us already finished.A lot of item of the menu were not available.Burges were black, 5 prices of...

Met some friends for a drink here. The venue is absolutely beautiful and in a great location. Hardly any staff on duty therefore the wait time at the bar was a while as no one was serving.

Very disappointing night ! We were looking forward to eating here but unfortunately we were leaving disappointed. Staff were rude and didn't seem to be enjoying their job at all. Gammon arrived 10mins before other food and was overcooked. Waited over 30mins for replacement and...

Weird place this. Lovely hotel and rooms, great location and good price. The breakfast service however is very poor. Not enough staff so big waiting times. Food was delivered barely warm, missing and / or dirty cutlery. One of us ended up eating the cereal...

We decided to meet our friends for an evening meal at the White Lion hotel. The location and service was very good considering they looked to be understaffed for a bank holiday. The menu for a hotel is more pub grub than fine dining and...

We had a lovely meal here mid-week evening. Nice choice of food and food and beer reasonably priced. Staff lovely and friendly and there were biscuits and water bowls for the dogs. Only down side was there was only 1 ale on, but it was...

Went in for breakfast and asked the server to see the allergen menu as I have a gluten intolerance. I was told by the server oh no we don’t have anything like that here. However having a allergen menu there for guest to see is...

Amazing food and service, very welcoming to solo traveler with dog, very dog friendly. Quick efficient service perfect.

A great stop for lunch. Friendly staff, a great selection of drinks and nice food. Right on the high street in Bala. Good menu.

Although all meals were ordered at the same time they appeared in dribs and drabs the excuse being that they only had ONE MICROWAVE. All looked extremely small for the price paid. The disabled toilet was a disgrace, water being caught in a plastic tray...

Visited this afternoon for a family meal.Not sure what has happened but I will try to sum up our visit. Ordered food from the specials only to be told 3 out of our 4 meals were not available.No evidence of this disparity on the board.After...

We were staying in bala googled lunch and found this lovely gem. Open fire cosy and relaxing and the vino was perfect as was the food we popped in twice on our hols which we could bring the white lion back to bristol. Staff were...

Called in for bite to eat at 7pm on a Friday. The barman took my drinks order before telling me they weren’t serving food. The customers after me were then given menus…. On asking again about food in case I had misheard the girl at...

Visited for a family birthday, 13 in total and were accommodated. Had a variety of meals from steak, chicken tikka, fish and chips, nacho starters and numerous deserts. All enjoyed their meals which were tasty and decent sized portions. Staff were helpful even though pub...

Lunch and a drink, very pleased with menu choice, wait for food and service from staff. Nice atmosphere, clean, felt comfortable to be there

Amazing soup, hearty breakfast and selection of wines. Th staff took good care of us despite our late arrival.

14.05.2022 we stopped at White Lion pub for dinner on our way home from holiday. We ordered 3 rump steaks, one sausage with mash and bowl of salad. I asked how long we will wait. Man said that 20 minutes. So we sat at the...

Great place with friendly staff, cold Guinness and a super clean property. Excellent menu selection and very affordable.

Went today with my mate whilst we was watching Bala town the service is top notice and the food is out standing. I had steak and ale pie it was to die for . My mate had a burger he enjoyed that too

First ever stay here and very impressed.. beautiful hotel and lovely big room at a very reasonable price .. staff deserve full credit as very welcoming and helpful.. really lovely vibe and will definitely be coming back to stay again soon

Stopping off in Bala thought i'd give the White Lion a go for supper - easy to find in the middle of the high street. Average Welsh-style hunters chicken and ice-cream. No-meal deal as menu is badly photocopied and unclear. Food was bland and cooked...

Went here whilst on holiday in Bala. Booked as it was a Brains pub and usually they have pretty reliable food. It was great to get out as haven't been out much due to the Covid situation. Staff were really friendly and helpful and it...

Great food, great staff. The only minor gripe was that there weren’t more staff on the bar. Sirloin steak was cooked to perfection, sausage and mash with gravy was excellent. Really couldn’t fault it. Looks like a great place to stay as well. Top marks,...

Unfriendly terse staff on reception also in restaurant, we are ,in our 70s my husband walks with aid of a stick given a room at the very top , having to negotiate every stair in the place with cases etc without any offer of help....

Visited the lovely little town of Bala, popped in here for a snack, ordered sharing plate of nachos for £10. Waited for 40 minutes for a plate of soggy, lukewarm microwaved nachos. It could've been so much better, they were not busy and staff were...

Overnight stay so booked table in restaurant. No pasta dishes available so ordered beef pie. More gristle than meat so gave up attempting to eat half way through! Removed from bill but no offer of substitute so left dining room without dinner!! Service polite but...

We decided we needed a get away and booked the white Lion as we've been before. I've got to say even thou we booked it the first weekend after covid rules eased, they did an excellent job the staff were all amazing, friendly and welcoming....

Microwaved food.. don’t even bother. The worst food you could wish for. Beers are acceptable at best. As for the town and surrounding areas. What a complete shot hole.

Had a great meal on Monday. Staff welcoming and very friendly. Very clean and will be going back soon. Good choices of food and drinks.

The bar serves really tasty, good quality food and has really friendly staff :) very happy with the service!

Had a warm welcome upon arrival and check in was very straight forward. The manager Barry made us feel very much at home as did Thomas on the bar. The food was delicious with a good variety to choose from. I would happily return again...

The hotel is good. The room was large, the staff was professional and efficient, the interior of the structure was well kept. If this place was just a restaurant, it would earn only one star. First of all, we reserved the breakfast for 10 pounds, but I don't see how it could be convenient, as the price of any choice is below 10 pounds. The food was nothing special, but not too bad. Dinner though was extremely disappointing. The food looked like a pre cooked meal from some grocery shop, sold for 3 times its price. A giant breadloaf called Bread of Heaven with cheese and onions of average Tesco quality costed 10 pounds. Not sure what concept of heaven it should deliver. Well, nice place for sleeping, but terrible for eating.

Very disappointed with our stay here, especially given the high price tag. The room was not at all clean- black seal around a dirty bath, sticky bits and stains around the room which were easily cleaned off by me with a cloth as I felt obliged to reclean room given the current situation. Furnishings are tired, stained and tatty in a way that makes them impossible to be pleasant or clean.Food was microwaved and of poor quality, served hastily without a smile.Street was increasingly noisy into the late hours due to at least 40 young people congregating, shouting, arguing, vomiting, plus a bit of showing off their noisy vehicles. Not the hotel’s fault but still not great.Room was very noisy due to corridor noise and complete lack of sound proofing. Several rooms packed full of people.One saving grace was a very nice front of house person.We will not return.

A real let down. Food was incredibly underwhelming. Clearly microwaved but the chips were still cold! We decided to go here as a vegan burger was advertised but not available when we arrived. Don't bother.

Went for an evening meal on 16th. Had an amazing experience with barry and his team. Food and service was excellent. Made to feel like part of the family. Vegetarian and vegan food was amazing. Will definitely recommend to anyone.

great food and service a really lovely pub great choice of food and drinks and very reasonably priced

Had Sunday lunch as a family of 4. Found the app brilliant for track and trace as well as ordering. The staff were brilliant and vet attentive whilst maintaining safety. The gravy on the Sunday lunch was the best I’ve had in ages. Loved the veggies being served separately to help ourselves as well as gravy-perfect! Empty plates (see photo) even from the kids and they are very fussy particularly our youngest but he even ate the vegetables as he could put his own on and not be over faced.

Visiting Bala in our motorhome for a week & had 2 meals here at the white lion Tues & Wed. It is App download for ordering which we think is great.We struggled a little due to phone signal but waiter Peter was fab & helped us out (Thanks Peter). On our second visit we hadn't booked but the manager fitted us in . All the staff were great & food was lovely. A bonus was the eat out to help out discount ( 50% of food & soft drinks) . Would def return Thankyou from Mrs Hughes, Jennifer & pooch x

Went in here for drinks only. Were greeted but had to wait for another member of staff to seat us. We sat in the lobby and were then told we had to download an app to select and pay for the drinks. This was in addition to manually giving our contact details for test and trace. The app was a pain as the table we were sat at did not exist on the app. In all, overly complicated.

I came here in a small group on a Thursday around 2:30. It was very quiet and I was happy with the covid secure measures. Our server Peter was very helpful and checked in on us to see if we had any issues ordering via the app and when my phone wouldn't play along he went and got us some disposable menus. Very friendly service and put me at ease to start having meals out again.

Lovely staff. Food was nice. Could do with a bit more seasoning for our taste but we added our own. Ordered everything on their app. (Great icon btw.) Staff kept checking on us without being intrusive. Covid19 mitigation’s were good if that bothers you. Would definitely come here again!

Went in for some food on a Friday night and unfortunately were very disappointed. We both ordered chilli con carne and some cheesy garlic bread. The garlic bread was hardly cooked and one of the chilli was not hot at all. We could tell it was a microwave meal - how hard is it to get it warm enough? Sent it back and got another one only slightly warmer than the first. Later in the evening we were both ill from the food. Won’t be eating here again.

Had a great meal here with a large family. Food was good, but was exceeded by the service that we received from Peter. He was an absolute joy, attentive to all the tables in the restaurant, and nothing was too much for him. We eat out as a large family regularly, and appreciate it’s not always easy to take care of larger groups, but we agreed that this was some of the best service we have ever had.

Friendly service, good value for money and a wide choice on the menu. Kids menu had a good range and the portions were good. Adults meals were nice. The only disappointment was the sausages and mash. The caramelized onion gravy was normal gravy with slices.of raw red onion added.Drinks were nice, with a good range at the bar.

Just had a 2night stay here, Staff great, Building Quirky old meets new loved it.We stayed on 3rd floor lots of stairs incase you require a lift.As we got to top of Hotel we expected a small double room, but it was a great size room and good sized bathroom.all looked recently decorated to a good standard.Breakfast was good and bar prices good.Just a note to team bathroom would benifit from a light above bathroom sink,Would look forward to staying here again.

My fiance and I booked for the weekend to celebrate her birthday. The reception was friendly, and the room at the top was clean and warm. What more could you ask for.Sadly, after enjoying a couple of drinks in the bar by the fire, we ordered food and it duly arrived. We both had curry, one chicken and one lamb. The lamb ws grey (?) and the chicken was so obviously microwaved, dry, tasteless and awful.We gave the benefit of the doubt and didn't make a fuss, but decided not to eat there again (ever!).Apart from idiots who like to crash about the hotel at 3am, the room was lovely.The final kicker was on Sunday morning, when my fiance went for a shower after me. I had a hot shower, she was dodging icicles. The hot water died, and when I asked the only person I could find to help, she tried her best, but couldnt do much, as she was only the lady serving breakfast. All praise to her, but where were the management?So ups and downs, hence the score of 3. I love Bala, and with some attention to detail and decent food, this place would be an absolute winner

This is a lovely pub. Many small areas or cwtshes to sit in peace and quiet. Lovely sofas to relax on. Nice and warm. Relaxed and child friendly atmosphere . We had a meal there. The food was good. It came very quickly and was nice. It wasn't great but it was nice and ample. The curry was very dry.... We have had the curry twice now. The vegan burger was lovely . Great value for money. Would we return.. Yes definitely.

Had lunch here a couple of times.Very good value: £5 for sandwich with chips. All fresh ingredients, beautiful bread. Good friendly service.

Hotel bar has a nice enough feel to it, clean and stylish. We ordered a curry, we were served a microwave meal. Sent it back and was refunded.

This place offers vegetarian AND vegan options ! We visited on a week day during our trip, It was a last minute thing we were hungry. I was delighted to see an eggless (vegan option) There was a slight hiccup with the steak we ordered well done, it came pink and then sent it back but it was still pink. But other than that the food was goo , the prices were fair and the place was clean and welcoming. Also thank you to the lady serving! She gave us so great attraction information !

Experienced suspiciously swift delivery of food to our table. Obviously significant reliance on microwaves here I’d say. We had two tasteless chicken curries, a mixed sharing platter that was average at best and a macaroni cheese that didn’t look too clever. On a positive note, nice pint of beer! This experience left us hugely disappointed mainly due to the fact that the venue looks interesting and full of character and history from the outside. Thoughts are dashed when you walk in to the bar/dining area from the rear entrance (where we parked). Would definitely not return for food!