White Hart in Braintree

Great service by the team who were very obliging and good humoured. Food was good value for money. Menu was varied and good choices.

The venue oozes history. The staff were very friendly and attentive. The food was very fresh and good value and the selection of beers met our needs.

We stayed for one night there was no heating when asking was told it was temperamental and was supplied with a fan heater, had a meal in the restaurant in the evening I ordered the Chicken schnitzelzel which was suppose to come with rosemary sea salted skin on fries, and a feta, tomato and rocket salad, well what I got was frozen skinny chips overcooked no rosemary in sight, no rocket it was curly lettuce which I could not eat as it was full of gritty dirt, a couple of small pieces of tomato and approx a teaspoon of feta, I have had better meals in McDonald’s, my husband wanted mash as advertised with his meal but was told there was no mash only chips or jacket potato, don’t hunk we will be staying here again

We wanted a local pub to grab something to eat. Tilly & Kay were fantastic and took great care of us. The food was amazing! So delicious and filling we didn’t have space for a dessert lol 😝 So… we will be back!

Excellent food, service and atmosphere. We haven't been to the White Hart in a few years, but we will definitely be back. Best food and menu in Coggeshall. Also very good value for money.

Lovely original beams and wonkiness and bed very comfy. However the rooms in need of some TLC and the shower was not great as you had to rest on glass to get under water. Ate in the restaurant and the steak was very chewy although starters were good.

Bedroom was smaller than expected. No bedside lights, no phone to call reception/bar. TV would not turn on in the morning (maybe that was just us!!). Tiny window in the room so not much natural light.

Ate in the restaurant. Staff were accommodating and friendly. Unfortunately an upcoming menu change had caused foods to be unavailable. Food was alright, but potatoes weren't crispy with the roast and the fish dish was soggy. Toilets were dirty, toilet seat off.

What a lovely pub. The staff were friendly and helpful. The food was superb, with a great venue and surroundings.

All I can say is fabulous! Ten of us at short notice, three generations! Lovely place and staff very relaxed and knew their jobs well. Interacting with grandchildren and very amenable. We all loved it.

Food was lovely, Kay was so welcoming, friendly and helpful. Thoroughly enjoyed ourselves. Pub is fantastically old, and atmospheric.

Disappointing - we were received well, the menu looked ok but then there was the products they didn’t have! When the food came it ok but nothing special, the fish and chips dish was an apology for a fish. The service was poor - lack of training and experience. Would we go again - definitely not.

Had my birthday party there & it was a great evening. The staff worked very hard to make it a success. It's an idea venue with plenty of room inside & out such a lovely old building .Definitely would party there again .Thankyou for making my evening a memorable one .

Lovely pub in a lovely village. Nice pints too.

An absolutely appalling experience - it would probably make a passable comedy sketch. We arrived to be told that they had no chicken, risotto or lasagna, debated whether to stay but there were a few more items on the menu that we thought looked OK. Ordered and paid for meals - there were also no chips so opted for the mash option instead, 5 minutes later we were told that they had no Feta for my partners dish, so my partner chose the salmon dish - returned to say that was off as well - so she opted for another dish with peas - 2 minutes later serve returned to say they had no peas. Meals (what was available) arrived and they were of a very mediocre standard. Have eaten at Greene King pubs in the past and they were OK but this was just an absolute disaster.

A very cozy and hospitable hotel. Staff are very friendly. Food was also very tasty. Hotel room was a bit less, it was very warm. We slept in room 3 and the extractor fan from the kitchen came out to us. That's why we couldn't open a window because otherwise our room would smell like the kitchen. Otherwise we had a good stay.

Had a lovely lunchtime meal. ..going back very soon

absolutely wonderful experience me and my partner came here and was served right away food was lovely workers was lovely definitely recommend !!

White Hart in Coggeshall was truly a taste of England! 🍽️✨ This charming spot offers an authentic experience that captures the essence of classic English dining. The English breakfast here is as good as it gets, featuring perfectly cooked smoked bacon and poached eggs. 🥓🍳 The bacon is crispy and full of flavor, while the poached eggs are incredibly soft and delicate—definitely a pleasant surprise if you haven’t tried them before! The atmosphere at White Hart is steeped in history, with its old English design creating a warm and inviting setting. The rustic decor and cozy ambiance make you feel like you’ve stepped back in time, providing the perfect backdrop for a leisurely meal. 🏡🇬🇧 Whether you’re a local or just passing through Coggeshall, White Hart is a must-visit for anyone looking to enjoy traditional English cuisine in a lovely setting. Highly recommended for a true taste of England! 🌟🍴 #WhiteHart #Coggeshall #EnglishBreakfast #TraditionalDining #OldEnglishCharm

Called in for a breakfast fry up but was too late and very hungry so opted for lunch instead. Had Halloumi fries (nicely cooked and well presented) Friend had Mac n Cheese same, looked perfect and tasted great, 1 happy customer. I opted for the lamb shank, 11/10 looked and tasted amazing and was a good size super tender fall off the bone shank with great veg and even greater gravy. Best lambshank I've had in a few years. Loved every mouthful, left stuffed. Thank you White Hart for an awesome feed.

Staff members were very friendly and food was good as well.

One night stop. Chosen on price and parking. Staff were friendly and helpful and room was clean and comfortable.

Food is really good and highly recommended. Rooms are tired and need some tlc to meet competition, bathroom desperately needs refurbishment. Lovely location. Staff friendly and felt homely. Beds really comfy. Is the rooms had some investment then what an amazing little find.

I was with my running club. Was looked after very well. The food was good. There was a good choice on the menu. The two girls that was working that night was running around. To make sure we had are food on time.very good.

Food was excellent, when you got your food, that was the only time the waitress came over ,other than to clear the plates !!.

The hotel, pub/inn was reasonable enough, and was in a good location. However the room we booked online was nothing like the room we were given. It was smaller, grimey and had a grey (which was probably white once) shower curtain that would stick to you while showering.

Came here for a meal and really loved it. Great historical building and nicely kept. Staff very friendly and service is great. Meal was good just as you expect for a pub. Would definitely recommend to anyone nearby.

Hmm not good, staff struggling with online short bookings and walk-ins. Apparently only 1 chef on. Although food did eventually turn up it was a long time before it did. Staff seemed harassed and a little edgy to customers (not all staff though - some tried hard to resolve issues). Was told by bar staff that it's better not to use the app to order drinks.... Which in this day and age is quite normal to avoid queues at bar etc). Disappointed and won't be back. Sorry but certain staff need replacing whilst others need promotions. For those that work hard the lazy ones make life difficult. Such a pity. Sorry it's such a negative review - people need to know.

The hotel was very welcoming ,staff very polite and helpful ,manager was so helpful and helped us get to a venue when we couldn't get a taxi

Great food, staff very helpful, well worth a visit.

Lovely pub, the barmaid was very helpful.

The hotel is in a great location in the centre of the village. The staff are all incredibly friendly and helpful. We had a great stay. The food was also really good. Great breakfast with continental and cooked options.

Me , my daughter and grandson came for lunch today. My grandson had the vegan sausages, jacket potato and corn on the cob. The potato and corn were lovely but his sausages were very overcooked and he struggled to eat them. I had to remove the ends as they were far too hard for him to tackle. This seems to be a greene king thing though as all pubs we've been to are the same. Just a recommendation to the chef's in your pubs that the vegan sausages don't need cremated. My rosemary and sea salt fries were perfect though so not all bad.

We had a 50th birthday buffet in the function room for my husband. The party was brilliant and all the staff were fantastic. Harriet was particularly great, very accommodating. Would recommend the venue and the food was amazing and lots of it! Thanks again

Can't comment on the rooms as we didn't stay. Just had a drinks but it's a real pity such a beautiful historic building is being used as it is. Indifferent staff, they'd rather take up the remaining seating in the bar for their post-shift whinge than let paying customers be comfortable. As stated, the building is stunning but the atmosphere is cold, soulless and uninviting. Which is a shame as I'm sure it doesn't need to be. As my teachers used to say "could do better"

Stayed for 3 nights on a business trip. As stated the rooms do need updating but perfectly acceptable, slept like a log. Breakfast on all 3 mornings were fantastic, buffet spread at lunchtime was very good and all our evening meals were great. Gotta give a big shout out to Harriet who looked after us throughout our stay and again was fantastic Could not fault any of the staff, very cheerfull and helpful, Thank you Nikki, Victoria and Sarah. Yes would stay again

Stay was nice for company training and room and shower was not bad. Staff were very nice harriett, Lucy , Victoria, Nikki and Sarah. They were top staff even when busy.

Ate here today. Never again. The beef ( served pink came out cremated. The well.done one came out uncuttable .white roast potatoes .no colour..hard parsnip No half apple on the 3 roast .no chicken in the ceaser salad.stodgy yorkshire pudding and hard broccoli . So bad we couldn't even begin to complain or it would have been the whole meal .the only decent thing on the plate was the carrot. I can only imagine the chef rang in sick.the girls were lovely that served us . Some of the other food looked better but the roast and the chicken less salad were awful

Popped in due to a hold up on the A120, the staff were great, to the point of helping me get my wife's wheelchair over a step,we had a meal,my gammon steak was one of the best I have ever had, parking a slight issue, but car park not too far away, could do with a little tarting up, but then again it is a very old inn.

On a positive note we enjoyed our stay at the hotel with regards to the room ,although needed a bit of updating. The cooked breakfast was very good with a good continental choice. On a negative note the evening main meal was very poor, with a long wait for our food and then could not eat it all as not cooked correctly. Very disappointing. We did not have to pay for the food so this was a positive action. Also when we checked out we had to pay for another breakfast of £12 as app due to having only booked the room under one name we only had one breakfast included! When we booked in together we were told the breakfast was included in the price! So an additional expense.

This is the worst restaurant I’ve ever been to so slow service it’s freaking horrible you are so silly I hate dis place

We stayed for 2 nights b&b and had 2 evening meals. Decoratively, a little "tired" but it was lovely as were the staff. A great base from which to explore all the historic buildings and sites plus countryside around the area.

We arrived , as planned, at 18.30, nobody to greet us, we were eventually told we could choose any table, we sat and waited. We fetched our own menus and got our drinks from the bar as nobody attended our table. Our orders (no gammon) were eventually taken but after an hour we decided to leave and eat somewhere else. Not a word of apology and no explanation. We will not go there again.

I cannot believe that after two or more years, Greene King have still not taken their supplier of meat to task for supplying the toughest steaks in East Anglia. I had previously complained and decided to give it another go recently. To my total surprise they are still serving the same inedible meat. Other items on the menu are good and excellent value, but if you want a steak, go somewhere else.

Took my mum for mother's day cannot fault the food but the service was very slow I think due to staff shortages The waitresses were very pleasant and apologetic Would not stop me returning

My family took me to the White Hart for Mothers Day, hoping for a lovely, relaxed meal unfortunately after arriving and placing our order from the set Mothers Day Menu, we had to wait an hour and a half for our starters, there was no halloumi available so my son asked if he could have a side instead as he didn't really like any of the other options, he was told no, he couldn't swap. After finishing our starters, which were OK (apart from the prawn cocktail which had hardly any prawns in it) we had to wait another hour for our main course. My husbands steak was well done and not medium rare as asked, it was really tough and he didn't enjoy it at all. A table close to us had been waiting over two hours for their main course and having children with their party it was incredibly stressful for them. I know it is difficult to find staff but the delays were unacceptable, we did get money off before we left but it was a shame that what should have been a lovely special occasion was spoiled by such terrible delays, the pub was packed and there was a lot of very unhappy people. Unfortunately Greene King can't keep staff, the morale is low and there just isn't good management, this has been the case for years. The White Hart is a lovely pub/restaurant/hotel but the poor service and management is the reason why there are continuing issues.

Came to your restaurant today for Mothers day and to celebrate my dads 82nd Birthday, we had a booking at 1.30pm but didnt get our food til 3.30pm even though we had only ordered mains. I cannot fault the waiting staff as they were very helpful, finding out where our food was. Our meal was refunded but it was too late at that point as the afternoon was spoilt. When it did come out, my mum and dads potatoes were hard and my beef wasnt pink like it said and the vegetables werent that nice. So overall we will not be back. I feel you may have lost alot of customers today as i saw plenty of tables leaving.

Really poor Mothers Day meal on Saturday evening. We had to ask for the mothers day menu and staff said it was basically the same options as the main menu (surely they'd want to push the three courses?) The food took hours to come out, despite the restaurant being nearly empty. The staff were okay, but we did have to stop them to ask for more drinks during the long wait. The food was not worth waiting for, the steak was really poor. We were really looking forward to dessert, but decided against it after the long wait and bad mains.

Nic and her team hosted my daughter’s engagement party with over 100 guests the food was amazing the rooms were lovely and comfortable, have now booked for Mother’s Day. Would highly recommend The White Hart for your dining and entertainment and functions.

Absolutely fantastic find!! The service here was exceptional, we stayed for a Sunday lunch and it was absolutely delicious, fresh homemade yorkies and gorgeous roast vegetables with the nicest roast potatoes ever!! Amazing!! Can’t wait to come back

I only go too the White Hart on a Monday but do find the staff very helpful and welcoming!!

Appreciate the building is old but no excuse for shabby fixtures or fittings big chips out of bedside cabinets shower was pathetic shower curtain had seen better days lots of rust crack in bathroom sink told late evening no breakfast which we got refunded lucky we had taken a packet of biscuits couldn't do our voucher very disappointed Staff very nice

After a lovely walk around Coggeshall Excellent Sunday lunch.Friendly staff giving great service.

Avoid this hotel if you want food stroppy and uncaring staff food available only when they feel like very poor attitude Makes me wonder why this is still a Greene King establishment

15th century pub. Delicious English food, excellent beer and atmosphere...

Very disappointed, having previously said we would never go back, decided to give it z chance. Sat down to order the food , one starter not available, 2 fish courses not available, we should have been told this prior to trying to order it. We had 1 Roast beef dinner and one triple roast. The beef was pretty awful , lots of fat almost more than meat the potatoes were supposed to be roasted but looked like boiled , the brocoli may have been shown the water but it wasn't cooked in it . The staff were efficient but when pointed out the beef was not good the lady was totally uninterested. This time it is definate that we will not return ,EVER !!!

Wonderful location lovely staff

Over all poor management control no food staffing is not adequate very poor service Management needs to get involved Rating is - 20

Xmas lunch on Xmas day. This was a very costly meal £75 per head for 6 so we expected a much higher standard of service and made to feel a bit more special. The food was good overall, although some of the starters were a bit unexciting and a bit slap dash. The service was at best chaotic. We were served over an hour after our allotted time slot. They did apologise for the delay before hand and said they were running behind about 30-40 mins but it was much longer before we got any attention. Even though the staff were very pleasant and attentive and apologised afterwards. I think if you leave guests waiting that long for such an expensive and special occasion, you should offer at the very least complimentary drinks as we spent more waiting around in the bar or a reduction off the bill.

In need of some TLC but if antiquation if your thing than the White Hart is for you. Only downside with Greene King is the rather predicable menu with far to many brought in food items. This would be a really top eating establishment for Coggeshall if the menu here had fresher ingredients and less out the freezer stuff. Staff were friendly and had the right attitude to their jobs and guests.

Would like to say thanks for catering for 45 of us at short notice for a Xmas dinner it was great lovely staff and food thank you so much Andersons 😊

Lovely restaurant very nice setting, food was good for the value but not enough for a 5 star review

Nice food and very reasonable prices..

Lovely place. We have it booked up for our wedding guests! Great food, nice ales and all good value too. Location good for Coggeshall amenities, but you'll need a car for everywhere else x

Really nice roast and great fire to sit around. Would come again.

We popped in for an early dinner on the way home from a shopping trip. The main restaurant was empty of customers, so we decided to eat in the bar. After ordering our food we quickly realised where we had chosen to sit was a dreadful mistake. Close to us was a table seating approximately seven people, this group of people very quickly showed themselves to be foul mouthed. They were very loud and probably one word in seven spoken was vulgar. Because they were so very loud we couldn’t escape hearing it all. We decided to move to a different level but still remained in the bar and whilst we could still hear them it was bearable. Our food arrived it was edible but quite mediocre, The staff were pleasant but we were surprised they didn’t politely didn’t ask these loud mouthed people to tone it down. I don’t think we will eat there again. The ambiance was so very disappointing.

We have eaten here quite often but have been disappointed with the last two meals. The indulgent burger seems to have shrunk and doesn’t come with all the extras as it used to. We had Sunday lunch last weekend and we’re amazed that we each had only one mediocre slice of meat! We had 2 tiny broccoli florets and a carrot that had been sliced in half. Any extra veg came at an extra £3!! Such a shame as the service and ambience of the please is great. We will be looking for another place to go.

Food served burnt, replaced with cold substitute... Refused any further food. Left hungry and disappointed

Good food but panini was VERY small.

Situated in the heart of historic Coggeshall this Hotel offers a good well stocked bar and spacious restaurant. Food can be purchased in the bar as well as the restaurant and either os very good. Stayed over night, the rooms are basic but clean, comfortable and well appointed. The hotel offers Family, Double, single and twin rooms. Breakfast was a buffet of cerial, yoghurt, fruit, pastries and toast as well as various cooked options. All well cooked and very tasty.

With its central location within the heart of the town centre, gorgeous and inviting interior, and parking to the rear, it is no wonder that this restaurant scores so high amongst visitors. We came for a late lunch after a walk in the local countryside. The service was acceptable, the kitchen was a little slow, but acceptable for the time of day. Prices were reasonable. The food was average - hence the title of this review. I can certainly see myself heading back here in future to have a hot chocolate by the fireplace on a cold winter's night, but I won't go there hungry.

Really old hotel. Employees were really friendly and helpful. Food and beverage prices are reasonable. Rooms are clean and tidy, but they are small . But we were only in them to sleep. So they were ok. The only negative/bad thing I could say is. There is no A/C in the hotel. But that is what you expect in an old hotel. Overall, it was a great stay. I would recommend this place to anyone who would like the old time hotel experience.

Hotel is nice. Rooms are comfy, but bit dated. Restaurant evening meal, limited availability of choice, by 7pm. Breakfast 2 mornings. Extremely slow service, ended up having to look for a member of staff to take our order, after waiting 30 mins. Breakfast arrived 45 mins later!! Ran out of fresh orange juice, bread never replenished. Basically, left on our own. Charged £4.02 for 4 hash browns, because they are not on the menu, but are available with full English!!! Very poorly run. Staff need better training. If you have rooms booked out for wedding guests, then ensure there is enough staff and food for the entire stay. Expensive stay, for poor service.

We weren't at the pub very long, used as a base as we were attending a wedding nearby. The service at check-in was great, informative and what we needed. The rooms themselves are dated but comfortable.

Stayed here for 2 nights, with family and friends,as we had wedding at a nearby venue. The rooms in the hotel are nice and adequate for a few nights. Price also included breakfast, but would advise anyone thinking of booking, to just book the room. Our first evening we had booked a table for 8 in the restaurant at 7pm. Ordered Camembert to share, only to be told none left. Ordered nachos to share, sorry no nachos. No fish cakes or rissotto and this was at 7pm!!! Breakfast day 1. Only one person in the restaurant, taking orders and serving. Wait for the breakfast was around 30 minutes. 2nd morning. 2 people working in the restaurant. Arrived at 910am order taken at 930. No white bread left and no more fresh orange!! Surely, knowing there was a large wedding party staying, then you should have had more staff on and able to replenish the bread and fresh orange. You had a bar, why could you not have got the juice from there???? Eventually our cooked breakfast arrived at 1030. Only an hour wait. The biggest joke of all though, is that we were charged £4.02 for 4 hash browns, that my grandaughter wanted. She had nothing else from the menu but was charged because they were not on the menu!!! They were included with the full breakfast, which if you paid for it was £12.50!!! Some of our party did not even eat from the breakfast menu and had only toast, so you were saving money there, although bread was in short supply. I do not know how you had the audacity to charge for 4 hash browns. What a joke. Really need more staff to ensure guests are not kept waiting and not having to go and look for them to have an order taken and served, within a reasonable time scale. If you know the hotel was going to be busy, which you did, well in advance, then guarantee your guests would not have to be told that certain foods had run out by 7pm!!!!!

Decent rooms. Not bad beer. Burger I ordered was good enough but my colleagues weren't impressed by their meals. Friendly, professional staff.

Really nice two course meal here tonight. Staff nice and friendly and service very good.

Booked for Sunday roast only to be called at 1pm to say no roast dinners left. Bad management and when I asked to speak to manager I was told No. Disgusting treatment.

No real ale!!!! No boiling water for breakfast tea. Waited 30 minutes for evening meal to arrive - not unexpevted - but the drinks didnt arrive till after we started eating. Bulb above sink didnt work. Leaking roof at top of stairs. But on the other hand not expensive.

This place is a 10/10 perfect for any situation, wanna get drunk? lovley people lovely environment! Wanna have a meal? Excellent selection from steak to prawns couldnt ask for much more right? Well the perfect smoking area combined with the loveliness of the staff makes it the perfect place no matter the situation. Paige selected my dinner and it was perfect she knows the food well and she’s a perfect helper!!

We , 26 of us, popped in for drinks after doing two local walks which included Nunns bridge and St Nicholas Chapel and The Abbey. We were well looked after. I would love to come again but it is miles from our home Recommended.

Very friendly staff, meals were nice/amazing full English, and the room was comfortable. The building was old and had loads of character. Plenty of free parking. Would definitely stop again

Stayed one night for work in a single bedroom. Room was all good, comfy bed, high standard of decoration and really clean. Customer service was the real winner, every member of staff I spoke to was a delight, really cheerful and happy to help. Had a lovely continental breakfast, delicious coffee and the breakfast staff member was outstanding, so upbeat and friendly, nothing too much trouble - which is a great fit for breakfast time 😀

Great pub and some real history.

Stopped in for breakfast, which was lovely. The food took a little while to arrive, but we were warned in advance by the very friendly staff.

Nice clean room with HOT water quite quiet. Good breakfast.

14 people in our party, all expertly served by one waitress. A little bit disappointed with my fish and chips. Was overcooked, I didn't complain as I was having a lovely time celebrating my grandsons 30th. I can't really comment on the location as I was driven there.

Very nice cosy pub, good food and drinks, staff friendly.

Rooms which character - bathrooms need updating but comfy beds. Don't expect a lie-in tho as is very busy and noisy in the mornings with people and staff coming and going.

Our room was fairly average, but it had everything we needed. As well as being clean and presentable. Exactly what you'd expect from a room at a pub. It was however perfectly located for the Houchins wedding venue which is the reason we stayed there. The lady at reception when we checked in and checked out was superb; very friendly and extremely helpful.

Excellent service, high quality food and a pleasant ambience

Lovely girls. So much better now

White Hart was going downhill. Since new management here now. The girls are lovely. Drinks quite expensive but food good.

Went for lunch, was absolutely starving when I go there. I usually don't try new foods but i decided to give it a chance I got the vegetarian sandwich and it was great! Brownie was also quality, so was the soup, oh and so was the garlic bread!

What a great gem. Clean, happy, friendly staff great coffee ☕️

Stopped here for a coffee, service was great as was the coffee

At the heart of the village, this place offers accommodation, food and drinks. Staff and service are brilliant and very friendly. The menu is well priced and beautiful and the beers are competitively priced. The building is amazing, 15th century I'm told, and has quirks and features in every room. Absolutely amazing.

Nice 15th century pub with great food

Beautiful old building, our room was lovely and clean. Staff very welcoming and friendly. Had a roast dinner on the Sunday evening and it was delicious. Had the full English for breakfast, and it was well worth the cost. Tasty and hot.

Beautiful old building with a lot of history. Lovely restaurant, pub & hotel