White Cross Hotel in Leeds

Yet another disaster meal at The White Cross! Tandoori Chicken Skewer was cold. Returned and replaced. 2nd attempt slightly warmer but now with over-cooked inedible fries. Again served on a stone cold plate. Spoke with the Manager, Gabby, who incidentally was "Chef" tonight. I returned the 2nd attempt. Was assured that the food was at the correct temperature as per "her probe". Sorry, it's a joke. I was not prepared to give them a 3rd attempt. Cold food, cold plates and a very cool response from the Manager, who sadly doesn't take criticism well. This is happening too regularly at The White Cross. Standards are definitely slipping and have been for some time, not only with the food but also the service in the bar. I have been a regular customer there for a number of years so feel that I have the experience to make comparisons. Believe me, if this had been my first visit it would have been my last. Goodbye White Cross. Pull your socks up, engage in a positive attitude with your customers. I know from experience you can do better.

Came for an evening meal with my family , was excellent , food was delicious , staff are amazing thank you to all at white cross we will be back soon

Good pub grub and nice surroundings. Friendly staff and fast service. Lovely tables by the fire - great for a nice quiet meal on a cold evening

Great pub with great food and lovely staff!

Nice cozy pub, great food and good atmosphere

Gwen and Sophie couldn’t do enough for me and my family. Superb service

Great place, really enjoy the food. Would recommend if your looking for a chill time

Love spending my time here. Every member of staff is approachable and lovely. Great pub!!

Great place great food we'll be back

Great pub for drinks and/or food. Friendly team and nice atmosphere.

Had a nice meal here with my partner. We had the steak pie and gammon and eggs. Both delicious. Nice atmosphere

First time coming here and it was really nice. Peaceful atmosphere, possibly a bit low on staff that day... The rainbow lasagne was really nice, never had that anywhere before. Generally speaking a nice place, chilled and relaxing

A warm welcome from the team. Great service and fabulous food. Excellent value for money!

Second year here for Christmas Eve family meal. Once again the food and service was amazing. Staff are wonderful and so welcoming.

Excellent venue for food, drink and a relaxed enjoyable time

We go quite a lot and like the staff and atmosphere. My only criticism would be that sometimes the food is sent out on cold plates. Hot food should always be served on warm plates or it goes cold very quickly.

Good table, quick service and food was excellent. We had no complaints about our evening at the White Cross and we will visit again.

We visit fairly frequently usually Wednesday early evening. Food and drink excellent quality. Food portions more than sufficient.

Booked from the festive menu for 5 of us and the normal menu for 1. The food was delicious and piping hot and excellent value for money. Service was great

It's a great little place, parking a bit restricted but once inside it's a very friendly pub staff are friendly and there is a good choice of beers/lagar, as for the food a wide variety from vegetarian, vegan and of course omiverous to , there also a children's section, it's also dog friendly , and a beer garden/patio + 1 TV if you're into sports. All in all a nice place Big improvements with the refurbishment,all new decor, tables , seating ect , come and have a look.

Great food in a lovely local pub..

Two couples, living locally and visiting on a reasonably regular basis. Cold night out so it’s wonderful and warming to walk inside. Always a great welcome feeling as you snuggle into the seating table areas. It’s all order at the bar so we set up a tab and got the first drinks in. Food decided on, two fish and chips a steak pie and their Xmas burger ordered and delivered within a very short time. Piping hot and very tasty and welcome. Another drink and two pudding of chocolate brownie with four spoons tea and coffee. Service was supper and all staff very nice. Great local tradition pub with nice beers, a great warmth but heat and Staff wise. Definitely one we go back to again and again. Happy Xmas to you all. All the best for next year.

I would like to say a massive thank you to Ollie , Louie and Imogen for such a warm welcome and excellent service we received today. The team is a credit to the company

We booked for lunch and had the rainbow lasagne and the scampi. Both meals were freshly prepared and lovely. The service has been friendly and attentive. Over all a great experience and we will definitely be coming again.

Great food and service and the beer (ghosts ship) was spot on

Loved it all Food great staff ace. Great atmosphere

Everything was great. All staff welcoming and attentive, service excellent, meals tasty and great value, clean and tidy, loved that cutlery were brought to the table in a serving plate ....

Ambiente fantástico y personal amable. Gran selección de comida y bebida tanto para adultos como para niños. Recomendaría

Muy buena comida, gammon y patatas fritas son una muy buena opción. Servicio muy rápido en un sábado por la noche ocupado. Sin quejas y una sensación acogedora.

La comida con una bebida era de £ 15 , me encanta toda la comida que sirven aquí, el servicio es brillante y el gerente Gabby y las camareras son muy atentos , me sentí muy bienvenido , chicas bien hechas

Had lunch with a walking group. 15 people turned up and the staff were patient, friendly and efficient. The meals were excellent.

I’ve been to the white cross a few times and the atmosphere is always great. Staff and managers are always willing to help make any visit perfect. The food and drinks are always good with any problems rectified quickly. Would definitely recommend.

Really lovely place to be. Always relaxed, the food is good and the staff are always lovely and helpful. Excellent pub for a family as well

Value and quality of food was fantastic as always. Attentive service.

Lovley afternoon cstching up with friend

Great food and service, price very very good will be going again. Day time menu is a bargain and everything we ordered was very good. Quick service and well presented.

What a fantastic place to eat and drink. Can’t recommend highly enough. Gab’s and the team make you feel welcome and we’ll certainly be returning asap.

Spot on. Enjoyed a Friday early evening drink with some friends. Staff were very helpful and friendly especially Imogen who gave us a warm welcome. I had kids with me and the staff went out of their way to say hello to them and gave them some crayons and books to keep them amused.

The GM Gabby is a great manager. Always has a friendly smile and welcomes us every time we come. Maia is a delightful person and always makes us laugh. Jack, James, Imogen, and the rest of the team are spot on, 10/10, would recommend a visit to everyone.

Excellent food. Great service by friendly staff.

Quick friendly service for a few drinks. Relaxed atmosphere

Lovely atmosphere, fabulous staff and the food is really delicious and great value for money

Friendly atmosphere and good food

It was my birthday on 27 September. They have a great loyalty scheme which gave me 25% off the 1st round of drinks . That was a nice thing for my birthday . I went out on Sunday 29 with my daughter wife and son in law for Sunday lunch . My wife has shoulder of beef seasoned veg roast potatoes and Yorkshire pudding . I had duo gammon and chicken extra Yorkshire pudding and coliflower cheese . All really well cooked and very tasty . Yet again the white cross team made my family birthday lunch . The best they could .

A MASSIVE Shout Out to Imogen for great customer service. Thank You!

Saturday night - one beer on draft! Indifferent staff. Very quiet for how it has been in the past.Have they given up? I’m off to somewhere with a bit more atmosphere for a Saturday evening.

Imogen and Jack were amazing. Great friendly service and the food was great. Definitely recommend:)

Food is really good and incredibly well priced. The Gammon is always great, as was the mixed grill! Staff are friendly and attentive. I always feel very welcome. Dog friendly too. Quiz night was a lot of fun as well!

Visited this afternoon around 4 .30 only to discover every table was booked from 7pm. We wanted a relaxing meal & a drink or 2. 2 hours is not that long. We turned round and decided to go somewhere else. I find it unbelievable that there wasn’t 1 table for walk ins.

Great value, Great service, great pub.

Lovely atmosphere, lovely servers especially Imogen

Imagen and the rest of the bar staff are lovely

Lovely atmosphere, very nice food.

Lovely food best lasagne ever had

Lovely, good value breakfast. Friendly staff.

Always friendly and welcoming,great staff,so attentive and ready to please . Always greeted by smiling happy faces

Food was good- service very good

Popped in for tea on a Monday evening. They were short staffed but it didn't affect the service or the quality. Always a good reliable local eatery with a good selection of food and drinks. Often some offers available too. Highly recommend the mixed grill.

Best Calamari 👌, super chicken burger

Called in for food one evening after work. Was nice and relaxing with a good choice of food on the menu and a great selection of real ales. Staff were friendly and welcoming and will definitely be calling in again in the near future.

Fantastic food. Lovely service and just perfect for a sneaky lunch.

Always friendly staff, good and reasonably priced food and drink. Highly recommended.

Excellent service and good food with a great team of staff.

Relaxed atmosphere, good value food and friendly efficient staff. A pleasant afternoon...

My friend and I visited here on a Friday evening - rang up an hour before to book a table, and arrived after 8pm. Very friendly welcome. Food was delicious (gammon, egg and chips, and crumble with custard). OK - so the very cheap set menu deal they used to have in the pub is no longer, but prices have gone up everywhere - and food was still very reasonable. I think they had a charity event on but we sat in the conservatory - it was quiet and very clean. I would definitely visit again!

Nice atmosphere, good range of drinks and delicious food

Amazing food as always … Gabby and the Team always go above and beyond

The atmosphere is amazing, reminded me of an old stlye pub which is kept in great condition. Music, lighting, and air temperatures offer a comfortable dining experience. The food, especially some of the steaks were fabulous, perfectly cooked. The cajun-seasoned fries that came with the steak is a side that i definitely recommend for its crispness and taste. To order you have to walk up to the bar, which is more efficient in quieter times. Overall great dining experience.

Food is remarkably good quality for the price and the staff are all super friendly. Always a good night out.

I love this place, the staff are so friendly and always do what they can for you. We eat there every week and we have never had a bad meal. The prices are so reasonable compared to other places. I would highly recommend 👌

went for dinner on 25/06/24 and the food was lovely thank you to the lovely chef (Garry). Service was beautiful on the bar from jack!! Highly recommend this pub! Will be coming back xxx

Nice local pub, good freshly cooked, well plated and tasty food, hot and fresh. Quiet on a Tuesday afternoon but very pleasant staff and reasonably priced. Will definitely return.

Personable staff, good service, highly recommended!

Service with a smile, great staff as always, nice food, would highly recommend.

Servies bang on. There,but not in ya face. Food good size n hot.. prices not bad either

Good pub grub with great service and a good deal on puddings.

Excellent choice of beer & sausage and mash.

Father's day treat, was accommodating for a large table and all dads were treated to a gift

This place is great, very reasonably priced with friendly staff. Imogen and James are very personable and an asset to the business. Well worth a visit.

We came here for a family meal and the food was great, service was quick and staff were really friendly and helpful. A great menu choice too, especially for children. I would happily come back

Gabby and the team were brilliant and service was exceptional and food was amazing

Me and family went last weekend for lunch and a few drinks. The atmosphere was amazing, staff were so friendly and the food was amazing came out hot and fresh. Will be coming back!

Excellent in all ways. Lovely new menu and good offers on the app.

Great service from the moment we arrived, James was exceptional and the food was fresh, hot and delicious! Highly recommend for a family friend meal!

Great staff and place for food & drinks. Has a warm and welcoming feel to it. James was our server today, 31st May 2024 and is absolutely exceptional. Great time here and he is a credit to the company.

Lovely service Lovely friendly staff thankyou

Dinner with family, Lovely new menu, excellent food with great prices. Service excellent despite being very busy. Happy to recommend,

Team as always amazing. Great atmosphere what else can I say well done guys.

Great accommodating staff, great atmosphere, the one to go to for a great pint, great food and a fabulous manager

Fantastic place for a pint. The team are always friendly,

Food and service was fine but BEWARE!!! If you are not aware of the parking situation ypu could get a parking fine like I have just received. Didn't occur to me to check for signs as presumed as car park is next to the pub that it was free. It is free if you enter your registration on a console in the pub apparently! I don't remember seeing anything. It would really help if the staff checked with customers when taking their order. I can understand why they have introduced it to stop all and sundry parking there and not using the pub but so unfair to honest paying customers like my friend and I. Has turned a nice lunchtime treat into a very expensive day out.

Pretty good all round. Toilets are pretty clean. Parking gets busy

Poorest meal ever service awful 11 unhappy family some traveled a long way fo a family meal there was nothing I can say apart from awful food and bar service

Good place for outdoor drinks. A bit too near the traffic but it can be ignored.

The staff professionalism and dedication make for a welcoming and inclusive environment. Kids are welcome and dogs even more so. They’ve just updated their menu alongside their management and things are only going to get better from here. Guaranteed.

Great food, great atmosphere and the staff are always so friendly and helpful

Great service, friendly staff and top notch food. Always a good atmosphere in the place regardless of the the time or day. 10/10

I had a great experience. All the staff were welcoming, the food came fast and was hot and tasted fresh.

I had an amazing experience. The food, service and atmosphere was great.

Nice place with good pub grub at reasonable prices.