Based on 651 opinions finded in 1 websites
Opinions
probably the worse fish and chips ive ever had the chips where not cooked properly and the assistant drowned the chips with vinegar even the curry sause couldnt drown it out...shocking and over price for the standard of food you get ..they need to get their act together.
Graham Yates . 2024-10-05
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Saw all the recommendations for this fish and chip shop but was very disappointed. The chips were very greasy and not cooked through. For the price of £3.10 for the chips alone I was expecting better produce. Was lunchtime so should be a busy time.
Menumore . 2024-09-16
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Tip top scrummy food. Fab fish & chips from this lovely clean & well priced fish & chip place. Friendly staff & all round yummy food
suejohnandtom . 2024-09-13
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Not been to Whelans for quite a while and wish I hadn’t bothered tonight either! I got a takeout consisting of two regular haddock, one regular chips, two peas and two gravy at a cost of £22.90!! The batter was soggy, the fish looked like it had been sat on, god knows what the gravy was made with, the whole meal was tasteless! We will definitely not be going back! Far superior chip shops in St Annes! Beware!!
sue0612 . 2024-09-10
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We have been going to Whelans three or four times a year and have always enjoyed it. We wanted to check the times the restaurant was open and came across a number of poor reviews so we were worried that it had slipped badly. We had a lovely walk for a couple of hours in the sun and then we had our meal and as usual were very pleased . Keep it up Whelans and we'll be back!
adrian862017 . 2024-09-06
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Unfortunately we chose this place for our chippy lunch and what a bad choice! We decided on carry out that you can sit upstairs to eat Never had such dreadful batter, it was soggy and raw underneath. The regular fish was ok thankfully but the peas were not mushy, more like bullets. Another customer was returning his chips as they were cold as was their customer service, so miserable.
Discerning Diner . 2024-08-19
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We went for lunch and although the food was ok, one waitress was extremely rude, unprofessional and should not be working in a customer facing role. Attitude and unpleasant. You have been warned. Looking at other reviews seems not only ones she has been like that with. What a let down for Lytham!
Karen M . 2024-08-19
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First visit for a couple of years and trip out specially, really disappointed, chips and mushy peas were undercooked and tasteless, the bread smelled and tasted sour, the service was poor and the waitress looked fed up, we had to chase up the food and then the bill, the waitress was behind the range cooking at one point which left no one looking after the diners, the restaurant was dark and needs a clean up - I didn’t get a sense that any owners were present and that it was just being run by staff who were all over the place - the 2 men who looked like the fryers were constantly going up and down the stairs. Such a shame as it used to be amazing.
Love To Travel 🏝🏖🏜 . 2024-08-18
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Four of us visited for lunch on a rainy day. Three of us enjoyed Fish, Chips and Mushy Peas and the other had a Cheese and Onion Pie which she said wasn’t as good as they used to be. Service was good but the tables were ‘cleaned’ with a cloth dipped in a tub of dirty water at the kitchen hatch - yuk!
Gourmandsouth . 2024-08-14
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Used to be the best fish & chips around but sadly its gone very much downhill I bought fish chips mushy peas x 2 it was £25 and was awful i noticed when i bought the takeaway they have changed their oil the smell was unpleasant......so disappointed hope they can reverse it.
Safari59821517816 . 2024-08-08
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Visited today and had special x 2. Beautiful thick pieces of cod in light batter, chips, mushy peas, fresh bread, and 2 pots of coffee that held 2 cups each, freshly cooked and piping hot. Delicious and cooked to perfection. Great service and a warm welcome too. Would definitely visit again.
ourmols . 2024-02-20
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A friend had told me about this restaurant as she new we were going for the day. What a total disappointment ... I should have read the recent reviews. There was a strange aroma when we went in which I found slightly off putting and my 8 year old was very vocal. We sat downstairs which had an odd set up of some large long tables. I found it odd that you could purchase a takeaway and eat it upstairs (we didn't venture up there). The food came very quickly and was hot. We ordered a kids sausage and chips and I went for the fish special. The chips were ok, bread was not the best quality but passable, the mushy peas were tastless, the tea was wet ... BUT the fish/batter was disgusting. It smelt as if the batter had SOURED and gone off. I only managed to eat a small bit from both ends before feeling sick. The aroma was off putting. The fish was very moist and spongy in texture. The batter was slightly undercooked but I don't think this was the main issue. I passed a comment and complained when I paid but all that was said was we would have put it back in the fryer ... I'm not a fussy eater and will eat most things (I even asked to take away my daughters chips which she didn't eat).
Rachael m . 2024-02-15
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Whelans fish and chips used to be lovely. Not been for a long time but decided to call in for tea. Ordered large haddock which came in three separate pieces, one of these pieces appeared to be the tail end broken off a ready cooked piece of fish and all three pieces tasted totally different. Chips were like frozen oven chips and the mushy peas just hard and cold. The homemade tartare sauce was just mayo with a couple of bits of something thrown in. Clearly the place has either been taken over by new owners or the old owner really couldn't care less about their business. I don't think they shoukd be using Rick Stein & Gordon Ramsey to advertise their fish and chips - I think they would both be disgusted.
starrynight7968 . 2024-02-12
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Whelans used to have an excellent reputation for fish and chips, so much so it was rated by Rick Stein and Gordon Ramsey, I don’t believe they would put their names to it now unfortunately. The lady and man behind the counter were lovely and I’m thinking it’s not their own business. But however owns it needs to take a serious look at the quality of the food they are selling. The peas were cold. The chips were poor quality potatoes, the fish was fresh but batter not good at all. Bread and butter very poor quality and dry. Such a shame because Lytham High street is making a great effort to attract visitors. Sadly we won’t be buying food from their again. Feel really sad about this and urge the owners to re look at their business.
LancashireLorraine . 2024-01-28
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Very poor chips hard peas like bullets fish surrounded by pale undercooked batter only good thing was the pot of tea will not be going back
Trevor T . 2024-01-27
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For the third time we have gone to whelans and closed 15 minutes before the advertised closing Time 7.30pmon a Sunday we arrived at 7.12 pm ll cleaned down closed sign in door but the lights full on On average we spend around £1000.plus per year snhame they do not value there regular customers especially out if season I sirry but we will start trying other fish and chip shops that are more willing to serve Look after your regular customers
Climber60909323067 . 2024-01-14
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The fish was very good but the batter and chips needed to be crisper. The service was good and overall good value ..but why is it so dark in the dining room . This certainly puts me off returning
Millie B . 2024-01-14
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Average food. Small fish with batter not sticking to the fish and greasy chips. Not good. They should be doing better than this and the service wasn’t good.
Maverick0501 . 2024-01-09
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The Fish and Chips here were pretty good, and the staff are accomodating to different types of customers needs.
196shazg . 2023-12-19
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Takeaways usually good but today just awful. Should have said something whilst they were wrapping soggy, greasy chips and fish all squashed together. Mushy peas cold and homemade tartare sauce has too much mayonnaise. I won’t be going back. The girl who served me could clearly see as I could how awful the food looked.
Road426433 . 2023-12-03
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Soggiest batter on the Fylde coast. Not sure why people still go there. Chips undercooked and soggy with grease. Much better chippies about.
Adrian G . 2023-12-01
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Called I'm for a Family of 4 for our Lancashire Fish n Chip Experience Had a quick look at the restaurant but decided because it appeared to be quite dark and no atmosphere we would have a takeaway. 4 Fish&Chips with side order of 2 mushy Peas Came to £40. Which was excellent. Whelans Lytham did not disappoint.
Pubbistro1 . 2023-10-20
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We have been coming here for years and enjoy the food. Main reason for posting a review is to compliment the waitress who served us tonight for the way she helped a very elderly customer who was on the next table. The gentleman was struggling with his mobility and also his hearing which meant he needed a lot of time and patience. He was treated with a great deal of respect and empathy which was great to see.
ianl2708 . 2023-09-18
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Very disappointed, food very average and pale. Very dark in the restaurant, young staff require customer service training. They all look mistable and not engaging at all. Felt everything was too much trouble. Wont be going again despite having been on a few occasions
Lynda G . 2023-08-31
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Awful place. Quite possibly the worst service I’ve ever had, waitress was exceptionally rude, barely spoke just grunted at us. Greasy chips and more batter than fish, cold mushy peas. Don’t waste your money.
X2288EZnan . 2023-08-26
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The chips were truly dreadful - just mush. They managed to both overcook the fish and yet have great clumps of undercooked batter - how do they do it. Sitting in my stomach like a brick.
Nigel P . 2023-07-27
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great fish and chips served by great people we looked everywhere while staying in Blackpool and this place did not disappoint
boblfc . 2023-07-10
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If only I had read the reviews before visiting last week! It’s been a family tradition to go to Whelans for fish and chips but through illness haven’t visited for a few years. I just couldn’t believe where I was eating and what I was eating. The original Whelans and English owners no longer there, the place was so dark inside couldn’t read the menu and that was lunchtime. Then the food arrived, swimming in grease, tiny fish, lots of batter and could only eat a few chips as they had bad bits on them all. The bread must have been days old it was that dry. Left most of it and my auntie was very ill that evening. Avoid at all costs, I was so disappointed, just wished I’d read the reviews before I went.
927fleure . 2023-06-26
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The worst customer service I have ever had! We went tonight 31st may, as a family of 6, grandparents, parents and children as a treat. Our family ordered and had to wait around 45 mins for food. Firstly, after about 10 mins we got cold drinks and an individual pot of tea despite the fact we should have had 4 pots of tea, or tea for 4! We then got our order delivered around another 35 mins with errors, and items missing and when we tried to ask the staff for the correct order we were met with very rude behaviour. The original waitress was very polite, but the second waitress was exceptionally rude, saying they were busy and understaffed, she was not our server so didn’t know what was wrong with the order. I then tried to explain main meals come with hot drinks and whatever else was missing she was dismissive and rude. I said that a simple apology that there was delay/ items missing would have been nice! When the food did arrive we were still missing items, but I couldn’t be bothered to ask for them, the batter was greasy, the haddock felt soapy and the chips were also quite soggy! I felt embarrassed and very shocked to be treated in such a way. If the staff cannot cope with the restaurant and take away then maybe they should decide which option they should offer. We had been away in the lakes and had stopped off in Lytham on our way home, it really did spoil the trip. The manager to be honest was very apologetic and did reduce the bill considerably, but the rudeness from the older server left me shaking! So unacceptable in front of my children!! DO NOT BOTHER!!! If I could zero star I would!
teresadevine10 . 2023-05-31
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This restaurant was once a shining star in Lytham, but it shines no longer. Very poor quality control, hard peas, greasy fish, not so fresh. It is a great shame as I miss it;s once stellar performance.
Boopie02 . 2023-05-20
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Not been for a couple of years,was passing at 5pm so thought as the sun was shining,would sit outside to have some fish and chips,Upon ordering,the service was good,ordered a regular fish,chips and regular curry,the meal was cooked to order,the fish tasted really good and was lightly battered which is the way I like it,the chips were plentiful and were great,and the curry sauce very tasty,the cost of around £9 is reasonable in today's economic climate,and in comparison to other chip shops I have visited recently was excellent,a d I would definitely visit again,and I live locally too which is an advantage.
kgdj53 . 2023-05-16
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Oh my god what can I say, how people are queuing up for this is beyond me. I know I did it, but never again. What a total rip off, £25.95 for 2 fish and chips, 2 small peas and 2 small curries, 1 fish cake and 3 cans. absolutely disgusting. I am not saying the food wasn't edible because it was, however totally overpriced. The fish was supposed to be regular, however I have seen bigger fish on children's meals, if you get the small fish, they look like fish fingers. Just drive 2 miles up the coast and get the same meals but bigger and half the price. They are living off their appearance of Gordon Ramsey and Rick Stein over 2 decades ago. You are an embarrassment to the Fish and chip shop trade.
daley6522 . 2023-05-14
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Ah, come in for the over promoted celebrity chef's visits. Leave with very greasy fish, soggy chips and too big a dent in your wallet.
699garethg . 2023-03-30
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Wonderful place (no pun), actually had the best haddock I've had in a long time. Exceptional service from the team here.
GlobeTrotting401936 . 2023-03-25
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Called in for lunch and can't fault the staff who served us and the food was lovely. However what was disappointing was hearing the owner/manager shouting at two members of staff which left us and others feeling very awkward. Hadn't realised Gordon Ramsey had a new job!
Sunshineandcookies23 . 2023-03-18
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Excellent fish n chips, can't fault the meal. Will definitely be coming back. Staff were really friendly too
Nozzer123 . 2023-03-17
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A large-ish group, 6 of us and a dog so we couldn't sit inside, but it was a pleasant early spring afternoon and we had a table outside. Food all freshly cooked, hot and delicious. The guy behind the counter listened to what was being...
IDBAC . 2023-02-27
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Not what it used to be. If they're quiet they close up. So you pop along at say 7.45, they supposed to close at 8, and all the fryers are off and they're cleaning up. Happened a few times. Food is good but you can't...
Destination800347 . 2023-02-24
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Price wasn't to bad 2.45p for small of size of chips you could get ( pretty full small tray) staff where friendly , they didn't have any pies warm ( all microwaved ) so I left the pie, chips pretty thin , not crispy and...
W1421ZSjohns . 2023-02-19
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Where do I start. Rude staff especially the owner. Awful fish and chips. If Rick Stien or Gordon Ramsay came now they would close the place down.
Dave224455 . 2023-01-16
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I dint onow what has happened but this place has hit the rocks. Ive been a few times recently and each time its been the same. Large fish is 2 small glued together with batter, often the batter is uncooked, the fish is thin and...
paulsH3143SN . 2022-12-30
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This has to be my fave fish and chip shop in the country. I live down south and whenever I come back home I always visit here. The fish and chips are always cooked fresh and taste amazing.
Disney135 . 2022-12-13
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Absolutely love Wheelans. Been visiting every year for about 15 years. Lovely light batter, good value, nice chips fresh fish...its part of visiting Lytham and Blackpool..wouldn't go anywhere else
Alison T . 2022-11-15
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24th September lovely day. Fancied fish and chips in Lytham not sure where to go. So you Google it. Reviews for whelans chippy were very hit and miss. Decided to give it a try. Lrg cod and chips with peas absolutely bloody gorgeous just over...
colinsP7823VV . 2022-09-24
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Used to be the best chippy around! Now all you get is a slow service, unwelcoming staff, poor quality and overpriced. Such a shame to see a great chip shop, become so poor.
chrisrG9200XP . 2022-09-18
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Ordered a jumbo sausage which coke as 2 small sausages barely warm with no flavour at all. We ordered bread which we didn’t get! The chips were just standard…was disappointed considering all the good things I’ve heard about the place…the restaurant layout was nice and...
Traveler67565839547 . 2022-09-09
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My husband and myself remember Whelans always had a good reputation a few years back and the fish and chips we had then were really good. However, when we visited Whelans last week things had obviously changed. Different owners and the fish and chips were...
GillandPhil . 2022-09-04
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So Fish & Chips ( or so I thought) Fish slapped on top of a ball of grease coated chips. In my top 2 worst fish and chips ever, Fish Grease Ball & Peas , one fish and 2 cans of Pop £18!
petermH354ZZ . 2022-08-29
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I visited this shop with my family yesterday and the staff have no understanding of what customer service is. Mainly the male staff working there were quite rude and abrupt. I understand that they were busy but no paying customer should be treated with disrespect....
Karen68plusone . 2022-08-15
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Haven't been here for more than 10yrs due to dropped standards,decided today to give it another go. First of all the staff were lovely,friendly,quick and efficient.I had the "Gourmet" salmon fishcake with chips and salsa,what I got were two flat,discs of salmon and potato,which tasted...
J2950DDjudyc . 2022-07-01
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On our visit it was a typical lunch time, not too busy plenty of space in the tidy little restaurant. The waitress was friendly enough but her grasp of English very limited. The food.. .left a lot to be desired. Rock hard green chips. With...
ivan h . 2022-05-10
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Visited while on holiday in the area. We had been about 5 years ago and had remembered a quiet first floor restaurant. Unfortunately this was closed and the noise created by a group at one table rather spoilt this experience. Service was swift and very...
W W . 2022-05-10
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Visited a couple of times recently, had 1 large haddock chips and mushy peas & 1 regular haddock and chips in restaurant. All cooked to perfection, however fish was greasy both times, this could be avoided if the fat was shaken off the fish when...
PNEPete . 2022-04-30
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I disagree with you grumpy people! I travelled 50 miles with my Mum! She recommended this chippy (not a 5⭐️Michelin restaurant ffs) a day out in Lytham St Annes and I can highly recommend the food snd service! She visited 4yrs ago with my Dad...
Karenfran123 . 2022-04-29
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Question: What year did Gordon Ramsey eat at Whelan’s? Answer: 2004; (18 years ago) He needs to go back and write a new review... Has anyone else experienced gravy that can stand up on its own? The2 stars I have given are for the very...
dddBolton . 2022-04-24
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Extremely rude and ignorant staff. It’s been like it for years, all the same people too.. must be part of the hiring criteria. No greeting or conversation, they’re like robots following a ridiculous process of getting your order the second you enter the shop but...
N4365IVandyb . 2022-03-31
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Visitrd Whelans ,Lytham tonight for a take away for 4 adults. Entered the shop with only one person in it and waited a couple of minutes whilst the two servers were just chatting together. Eventually, Ben asked me what I wanted and I ordered 4...
Johnh1995 . 2022-03-28
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Thank you for finding us a table for two at lunchtime! Great Fish & Chips with homemade tartare sauce. Couldn't ask for more.
Sue W . 2022-03-21
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We have eaten at Whelans many times and really enjoyed it. But this last time was just awful. The chips were just bits of potatoes, certainly not what you would call chips. The mushy peas were soggy and inedible. The meat and potato pie was...
georgie0 . 2022-02-07
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Ordered take away 2 haddocks 2 chips mushy peas & curry sauce Was really looking forward to it. On opening the wrapping the batter stuck to the paper so fish had no batter on - and the fish was just dumped onto the chips -...
thefolias . 2022-02-06
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Used to go in Whelans before the restrictions imposed to combat the pandemic and always found it excellent quality of food served and pleasant staff. Understanding there had been some changes, when we finally got round to visiting again it was with some concern having...
paulkO1974YQ . 2021-12-30
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Visited this restaurant with my family today, three of us ordered the lightly battered Cod, chips & peas special. The cod was wafer thin with soggy batter, what a disappointment, in fact a waste of money. We have visited this establishment in the past but...
27aliu456 . 2021-11-20
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First thing to notice when entering is the cleanliness, secondly there is not the smell of old cooking oil something you sometimes smell and for me that means a complete no to eating there We visited on a Friday night and to start with the...
Journeyman2331 . 2021-11-12
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When standing in the take away part of Whelans I noticed a very strong pungent smell which was coming from the fridge area. This didn't detract from the chips and gravy we ordered but suggests there are some issues with this area of the shop.
fred w . 2021-10-24
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Very greasy, ate in. Cod pieces and chips. Service was ok they rushed you in and out. Very light batter. Swimming in grease. I thought Whelans was the best. Hence calling after a day on the dunes with the kids. Sold the business name with...
Voyage51986976263 . 2021-10-10
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We chose to visit Whelans on the strength of the endorsements on their Website. I will not make the same mistake again. The Fish was very good although the batter was not very crispy and soon turned wet, the chips were very poor and the...
Ray Taylor R . 2021-09-17
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Just visited for the first time. Average meal. Served by a surly bald man who was very rude when my card wouldn't work 3 times. Turns out it was the fault of his machine as it worked straight away on a different handset. I work...
197gilliang . 2021-08-25
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disappointed with the quality really greasy the paper was soaked with grease this used to be a great chippy
minnie120 . 2021-07-23
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Used to be very good and was always satisfied but unfortunately the last three times I've been. Ive clearly ordered Haddock but have been served Cod which I dislike. Once I can forgive but three times I find dishonest. Won't be going again.
harrykU6447GZ . 2021-07-19
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We have been going to Whelans for our take away haddock and chips for many years. However we have noticed the standards of their food has been dropping recently. This is mainly due to the fish having next to no batter on it and the...
bev w . 2021-07-02
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Called in for lunch, had it at one of the tables sat outside, which is a nice spot with lots going on. Food was served in take-away trays and disposable cups. I had the chips and their homemade cheese & onion pie, the pie was...
Martin_Lancs . 2021-06-27
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Having been here some time ago I was surprised that it wasn't anywhere near as busy as I remember it because it used to be the go to place for fish and chips locally. No real complaints about the food but equally nothing outstanding about...
UKcritic . 2021-06-15
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Really disappointed. Went to order fish & chips. The man and woman couldn't be bothered to say hello or yes please. Food was bagged up and handed over without a word. To say the meal was a extra large fish and chips was a joke...
Momajon61 . 2021-06-14
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Seriously not a nice experience. Took mum and dad on a day out . Very rude staff . Really expensive for what it was . The photos on the walls must be 20 yrs Gordon Ramsay etc visiting - not sure he would put his...
michellepM2378QQ . 2021-06-05
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No where as nice as first time last year long queue, today empty asked for cod and steak pudding 1 lge chips small cod proved to be haddock altho denied. chips in small tray not lge portion. Pudding flattened. Not at all nice. .not worth...
I5517EMelizabeths . 2021-05-20
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Great stuff. Really nice staff, very busy place on Friday but the queue went down quickly enough. Worth the 2 minute wait!
jackfT4820HH . 2021-04-23
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I was so looking forward to fish and chips from here when I returned home having been away for several years. Interesting to see the exact same pictures of Stein and Ramsey on the walls which must be 20+ years old! This place used to...
nicola w . 2021-04-16
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Nice fish with lovely light batter. Chips could be better, they were not as light and fluffy as they could be. Overall very good and good value for money.
jamiehM5742RD . 2021-03-31
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Had fish chips and gravy. The fish was very nice with light batter. The chips were ok, could of been lighter and fluffier. And the gravy was good. Overall very nice and good value for money.
JamieH767 . 2021-03-31
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Fish and chips were absolutely excellent. However the fella organising the queue was possibly the rudest person I’ve encountered at a restaurant/ takeaway. I’d give 5 stars for the food but zero for customer service from Hannibal Lecter.
bigdave314 . 2021-03-30
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Only went there this week - as we have given it a swerve a few times. I just wished we hadn’t bothered. Firstly the guy there is such a miserable get of a man - rude and ignorant. The way he wrapped the chips and...
Lynmaz . 2021-03-21
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Went on a family walk and decided to get something on the go i.e Whelan’s chippy, the food was average and now the next day me and my family are ill from the food I wouldn’t recommend coming here again despite people’s recommendations
Advisorreviews . 2021-02-27
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Staff rude. Food was awful. If Gordon Ramsey visited now it would be to feature rthis awful place in Kitchen Nightmares. Avoid at all costs
Dave224455 . 2021-02-08
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Travelled from Manchester as we'd always loved this chip shop, absolutely terrible service and food, tiny tray of fish bites and chips and 2 absolutely tiny wet pieces of fish bite included, pies fell apart and soggy as had been microwaved.... £20 and a long drive wasted, sadly, as this has always been my favourite fish and chip shop, wouldn't even give the pies to our dog!
H8659XHstevenf . 2020-12-28
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Visit here regular. Even come from Burnley (40 miles) especially to visit lytham and this chip shop. Only had the takeaway but never had anything other than excellent food and service. Some of the reviews are very surprising. The quality is first class and definitely worthy of the Rick stein and Gordon Ramsey recommendations. The fish is delicious and the curry sauce is proper chip shop curry sauce which you rarely get now. Our young kids (one of whom is quite fussy) demolished the lot and wanted more. I ordered a large portion for myself and it looked a fair size - but the manager insisted on putting another fish on as he wasn’t happy with the size! He really didn’t need to do that but that’s the sign of great customer service. Been four times recently and will be sure to visit every time we visit lytham. A nice treat and great quality.
JamesMcDonough . 2020-12-19
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Excellent fish and chips. Really rate this place on quality and we often travel a long way for this treat. Same quality as ever this evening, however we were served by Vitali, who is the rudest and most unhelpful of staff. Aside to his rudeness, he carries a look about him that makes you feel like you’ve just ruined his evening, by mere entering the premises.
Tim T . 2020-12-15
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I was a bit sceptical about visiting Wheelans as there have been some poor reviews recently.I was pleasantly surprised to find the fish and chips were perfectly cooked and very tasty.Some of the negative comment were aimed at the staff.The chap serving, does come over as a little abrupt, however he was very helpful, so i guess it's just his personality.There has either been some vast improvements ,or some people have a vendetta?
christopher b . 2020-11-29
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Went here on a recommendation not sure how long ago they last visited as after our visit here we would definitely NOT recommend it. You would think with the awards and most of the pictures on here that you couldn't go wrong but it was small, thin, greasy fish even the xl fish was small. Left us still hungry and unimpressed
catherineh209 . 2020-11-15
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This place never learns.decided to give it another chance after leaving a bad review a few years ago but low and behold it’s as bad as ever .they clearly don’t care about the customer or the reviews they just keep churning out tasteless re cooked food like they’ve always done .reheated chips cheap fish and poor service.I will never visit this place ever again.people who leave good reviews clearly have no taste or standards whatsoever. Avoid
Clashcity . 2020-11-15
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We visited Lytham on Sunday 13th September and decided we’d share a large fish, chips and peas. My boyfriend went in to order as only one person per household allowed in. He said he was serve by a gentleman behind the counter who seemed like the owner. He was so rude, constantly shouting at his staff, not very pleasant with the customer, no directions as what to do. I waited outside and managed to get a table, however the tables were filthy, not cleaned after each customer so we decided to go and sit along the front instead. The food itself was just ok, I found very bland and no taste to it really. I was really disappointed as we go to Lytham a lot and always said we’d try this particular fish and chips shop. Maybe we just went on a busy day and the service, food was poor! However it’s put me off going again
ech2681 . 2020-09-30
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Called here with mum for a chippy tea and it did not disappoint. The staff were polite but not very switched on to customers needs. The staffs command of English was good but not perfect. The food however was very good, I had the Whelans special which came with a pot of tea, coffee or a soft drink and a slice of brown or white bread. It was very good. Is this the best chippy in town? The jury is out.
DaveMBrad . 2020-09-23
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The worst customer service I have ever experienced. Shouting at customers for no reason. No please or thank you. Saying 'oi' 'come here'. No direction on what to do and felt very uncomfortable. The worst food as well, honestly avoid at all cost!!!!!!
129reecea . 2020-09-20
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Fish and chips are ok, slightly greasy. We ordered takeaway and went here based on its reputation, however the portions were not particularly large. The staff are unfriendly and not particularly helpful or communicative. The fish was cooked fresh, so that was good.
Taz68Harrow . 2020-09-19
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I can only presume this has a new owner, like many previous reviews this USED to me one of my top 5 for fish and chips in the country, so disappointed. Smaller portions for the same price, fish greasy, husband made me try his bread and butter, it had a nasty taste so he left it. None of the staff were rude but I would say they are off hand. This place is surviving on it's reputation and that won't last for long. Such a pity.
gill661 . 2020-09-15
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Staff were horrendous today- no customer service skills at all. Staff spoke to a gentleman next to me extremely rudely and was less than polite and friendly to me with other comments also being made about customers outside by staff members. I've been going to Whelans for years- always amazing food in the past- recommendations from Rick Stein and Gordon Ramsay are many many many many years ago do don't be drawn in by them.I've eaten both inside and takeaway and have always made a point of going there in the past when visiting Lytham- not any more.I would suggest other fish and chip shops in the town as better options now- passed on my poor experience to Lytham relatives who agreed things definitely gone downhill.
Plewis2 . 2020-09-14
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Traditional fish and Chip restaurant on the high street in Lytham. Delicious food even if the service is not that brilliant!
Carl B . 2020-09-09
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Very disappointed with our Fish and chips when we ate there last week , been a few times in the past and enjoyed our meals , wont be going back ! Would be a good idea for the staff to smile also .
Susiehola . 2020-09-04
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This has always been my favourite chippy and I reserve a visit for special occasions as its a little more expensive than other chippys. I must say I was disappointed. The chips were soggy, the fish was incredibly greasy and covered in oil which hadn't been cleaned and the peas tasteless. Not sure what has happened here but I certainly won't be visiting again any time soon.
dutchboy1984 . 2020-09-04
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My husband and myself have eaten at Whelans for over 10 years when we go out for the day to Lytham. Over those years our meals have sometimes been very good and other times not as good. The problem is normally the batter on the fish which sometimes is not crispy often hardly any batter at all. Yesterday we visited after over a years absence and the establishment looks like it has changed hands and the old familiar friendly waiting staff are no longer there. Firstly the bread tasted as if it was stale and I couldn't eat it and had to remove it form my mouth, it was awful. Then our regular battered cod, it was tasty but both pieces rather small and thin and mine hardly any batter at all so I could see the fish. My husbands was better but still not much batter. The chips were plentiful and very tasty. Normally the waiter asks if our food was ok but no one did nor did they ask my husband when he paid. Very disappointing and sad at the decline. Next time we will go to Thornton Cleveleys as we have been to excellent fish and chip restaurants there, fish in lovely crisp batter and always friendly customer service.
MarianneSouthport . 2020-09-02
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Thin crisp batter around a nice big piece of haddock. Chips a little undercooked but could just be me. Ate in. Service quick and efficient. If I fancied fish and chips again, I'd buy then here no problems at all.
Surreyfamily1 . 2020-08-18
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44 Opinions
We have eaten at Whelan’s for many years and always tell friends and family to try it, as we have never had a bad meal there yet. Today as we were queuing for our fish and chips, a lady came in and said she found a large black hair in her rock hard chips that even her hungry kids had refused to eat them. I thought you always get one that wants to complain, but when ours came we took them outside as we always do . The chips were well under done and rock hard, and the fish was well under done and anaemic with no batter on at all. I went back and told them that the standards have dropped dramatically. and he offered to make me some more. It put us off and probably won’t go back.
365 Opinions
The best fish & chips we’ve had in along while, tastes just like when we were younger.
37 Opinions
Came here with my family for lunch on Christmas Day. Food was really good as was the wine! Lovely atmosphere & staff were great. Compliments to all the Staff
450 Opinions
As always excellent service and quality , very generous portions, our favourite local chip shop
325 Opinions
Best on the Fylde Coast. Possibly best in Lancashire. Amazing fish, chips, and mushy peas. We'll worth a visit for a proper chippy tea.