West End Fryer in West Lothian

Haggis Supper + Sausage supper. The batter around both of them were hard and felt like they had been heated in a microwave which dried them out. The Haggis tasted peppery and of not much else. The chips were good if a bit dry until I put some syrup in them. Left me wanting for something else to eat.

DON’T order food from here if you want it quick! Phoned order at 720pm, told it would be under an hour, never happened, phoned at 850pm to be told the standard “it had left the shop” (something they like to say often) phoned 20 minutes later only to be told they didn’t have our order!!!!!!!!! Said they would make the pizzas and get them out to us asap with a 20% discount! NO THANK YOU! Not the first time this happened. After being a regular customer for years, told them we will not be back!!!!!!!!

ordered food for my brother's birthday at half 6, didn't arrive until 9. ordered dessert while we were waiting and it came before our chippy lmao

Great food, probably the best take away I’ve ever had. Fish is lovely crispy. Chips are very nice crispy ideal, probably the best dinner I’ve ever had, the salads that come with the kebabs are super nice as well.

Chicken and Fish suppers highly recommended

I was charged an extra £1.70 to have tomatoes on my pizza. Got my pizza home to find it had no tomatoes on it. Ordered a kebab pizza but there was not much kebab meat on it either.

Excellent chippie. Glad I found this wee gem. Been a few times now and the fish supper is spot on.

Ordered food at 5.40pm and was told I would have it within 50min after 3 calls to ask for eta every time it’s on its way I called at 7.40 ….2 hours later just to be told it’s in the oven we don’t cook the food until we have a delivery driver ready to take it and they offered me a bottle of juice to compensate for the 2 hour wait it’s a complete joke you could sit in a restaurant and be served your 3 course meal and be on your way home within 2 hours ………. DONT ORDER IF YOUR HUNGRY OR IN A RUSH ………..

Staff are rude , discourteous incompetent , unhelpful and basically useless ! !

Took my money then had to ask them to give me my change looked at me like it was my fault.Ordered a steak pie supper took one bite and threw it in the bin worst pie I've ever had tough as old boots and tasted the same probably. Chips were OK hard to see how you could mess that up though at the prices they charge id have expected better.

To be honest I'm really disappointed as I really liked this place. But 2 hours late and yip you guessed it stone cold, I probably won't be in a hurry to order again.

Place is a joke don’t deliver properly and when you phone you get cheek place a joke avoid at all costs shame as spend a lot there

Forget stuff in delivery and when you phone get Al send it out which was fine but phoning me back and arguing and having a go isn’t avoid at all cost used to spend a lot of money there but won’t be now and as a staff member said that’s fine so they clearly don’t care about customers

The estimate was 30 to 50 minutes through Just Eat 1.5 hours later, but it still has not arrived! A Wednesday night, too! I won't order from them again as this is the 3rd time this has happened!

Small order of sausage supper and a pizza. Took 2 hours to be delivered less than a mile. Phoned shop after the first hour passed and told.it would be another 20 minutes. 20 minutes turned into 60 minutes. So ended up with dinner for supper. Food was average at most

Ordered for delivery. Estimated delivery time 1 hour. 2 hours later still hasn't arrived. "all I can say is sorry" horrendous service. Never again. Used to love them cause the food used to be good. This has all arrived not only 2 hours and 20 mins after ordering, but all burnt. Almost everything in the order was burnt. Will go elsewhere from now on and will recommend everyone I know to go elsewhere also. Worst service I've ever received from a takeaway. Not even a courtesy call to say "sorry we're gone be a lot later than expected". Nothing.

Not to sure why but its pointless making any scoffable or phone call orders when you still need to wait 10 minutes or more for collection. Never ready on time.

Half filled hoggie and mostly cheese in it shame as place usually good. Only seem to get it done properly if a state in comments need to do better

From the staff in shop being really helpful, to the food always fresh and tasty to delivery drivers being so nice when they're out all weathers. They've got the lot

I was told how long food would be and it came on time. Fish and chips were fab 😄

The worst chippy ever. Ordered and paid on Justeat and it never arrived. No answer when we phoned either, disgusting do not order from here

Awesome mixed Calzone! Fresh and hot, great value and lots of flavour. Will use again

Giving this one star was as generous as I could be, we placed an order for delivery and have waited now over 2 hours for it to arrive, been told twice it had left the shop to call back Would probably avoid ordering from this place, it’s 1.4 miles from my front door, I could have hopped quicker than it got delivered

2 hrs for delivery , sauce missing again Kebab meat like jerky tougher than my grannies heel skin

Rude & unhelpful staff. Ordered calzone, pizza, chips and chilli sauce. Order came without sauce so we called and asked for the sauce to be brought to us along with fresh chips and we would keep the pizza & calzone warm ourselves. We were told there is no delivery in our area so they wouldn’t send the sauce and because we had received the chips they wouldn’t be replaced. Tried to explain you can’t reheat the chips and the meal wasn’t complete but staff member couldn’t care. Regular customer but will be going elsewhere from now on 😡

One of the best pizza and fish & chips in the area, we've never been disappointed. Highly recommend this place.

A lovely wee lassie that told me her name was rhianna i believe, has great customer service skills. She served me very fast and was very funny. Great wee girl and my food was great.

Since it's been took over what a difference,food is alot better and staff are friendly x

Got sausage supper and it was delicious. Would highly recommend the wee girl who took my order was very polite. Would recommend the west end fryer. Great customer service 100%.

Good local chippy, two bits of fish in a supper. Decent pizza’s also

I came in to get 2 special fishes and fritters and they were made fresh while I waited The staff a very polite and friendly and well mannered , good food . Friendly atmosphere the staff makes you feel welcome

Asked for a hoggie meal with garlic sauce and no salad and no sauce on chips , got totally opposite from what I asked from and think it was more of a cheese wrap rather than a Donna wrap 😂 orders never right with this place

pepperoni not cooked properly soft and chewy brick solid and the pepperoni is spicy and blue bits on the cheese

I really like the food but my favourite is the 🍕 and the chicken nuggets so I gave it a five so good amazing place 👋

First time trying here and I wasn't disappointed we got the chip shop box and it was great value for money. Very tasty and will be back.

I am being lenient, when i say my special fish supper was bad, what a waste of money! WILL DEFINITLEY NOT ORDER FROM THIS PLACE AGAIN.

Lovely food and great service Never disappointed .Pizzas are amazing. Fish fresh and crispy, best chips we ever had

I like west end fryer because the food is so so so so so good . They have a kids meal and you can order whatever you want

The price of the food here is extortionate , don't go anymore as its cheaper to eat at KFC OR Maccies ( that and i'm now on a diet ) the staff are friendly enough even if it can take an absolute age to get served sometimes and parking a nightmare

2 hours waiting, still not delivered. If you want fast food, don't order from here

Good size portion. Reasonable price 7/10

1hr 40 mins wait absolute joke the west end fryer has become and nothing but excuses and when it turned up it was you guessed it COLD

We Have Waited 2 Hours For A Pizza And Potion Of Chips

Ordered a £15 food, came little late like usual but that not the problem, this time I give the driver £20, I should have £5 back, but the driver doesn't have £5 on them, so they said gonna deliver other orders first then come back later, waited around over 1 hours, still didn't come back to me, I don't want to make this into a big trouble but please if you genuinely forgotten to come back is fine, but if you just taken the £5 and disappear that different kind of problem

Tasty food, and friendly stuff!

Just ordered for 1st time and had fish n chips with a side of coleslaw a tub of curry sauce and some pickles and it was amazing and the quickest delivery iv had thanks 😊

Went in and ordered a pizza and its raw what a joke how hard is it to cook pizza last visit for me ill cook my own

Food was great, delivery arrived when they said and although there was a small discrepancy with the order a quick call to there staff had it sorted within 10 mins back at my door. Cant fault at all.

Enjoyed fish supper and son enjoyed mini calzone, would recommend.

Never ever order a delivery service absolutely shocking they send a text to say when its to arrive ,another hour on top of that .

Worst chicken kebab I’ve ever had, some chicken wasn’t cooked, no salad dressing!! I stated no chilli sauce, they gave me chilli sauce, I think it’s fair to say I won’t be back!!!!

If I could put zero stars I would! Ordered from here on the regular as not had many issues but today told 30-40 mins delivery and bow over two hours and still waiting. Called twice (after 1 hour as well as at 90 mins) and both times told it is on its way which was clearly a lie. Will I order from here again? Probably not! Would rather pay more for delivery from somewhere further away. Disappointing after this being somewhere we ordered from every Tuesday or Wednesday. Sorry but to pay as much for every meal and wait so long and still be lied to I am afraid is not something I will ever be ok with.

Used weekly for couple of years,always got calzone meal and they were nice. Lately not shopping with them much as not impressed with quality,but tonight my calzone was literally just filled with crumbs thats supposed to be donner meat, whole dinner went in the bin. Not impressed at all.

Amazing takeaway. The pizzas!!! They are delish and not like a standard takeaway they're so fresh and tasty and top quality. My husband said the donner kebab is the best he has had and its so tasty and fresh.

Pizza was so cold it was congealed!

Food is good and piping hot ,last week my husband stumbled and fell outside shop and theorder scattered all over the road ,while 2 people helped my husband an assistant from shop came out cleared up the scattered food and handed my husband a replacement order free of charge ,I'm sure this deserves another 5 stars ,so a massive thank you ,brilliant customer service

Best chippie in West lothian highly recomended

Half our order missing and nobody answering phone!!!!!! Food freezing, clearly been left sitting. Very dissatisfied

i have ordered from here for years and the last couple of weeks have been awful with customer service,picking up the phone and putting it back down and not answering i’ve waited over 2 hours for my delivery and it says my delivery time would be 1hour this is really bad customer service i wont be back!

Awesome staff,great service and best Fish and chips you can get around whitburn.My go to place every weekend.

Use to like this takeaway 2 times I have had my delivery left on the floor outside my house Enough is enough Never again I'll use another instead Horrible service

Just had 2 suppers out here. Chips hard some not hot. Very poor Disappointed I was a regular too. Maybe need a change Of chippy

Best service. Best food. It's a wee gem of a chippy/kebab shop I have found. All food is gorgeous and succulent. Especially the chicken kebab and burgers. The pizzas are fenominal too. My boy always orders their fish and chips and wont get it from anywhere else. Go Maz!!

. Food just arrived stone cold and 2hr wait and some of it missing , should have learned from the last time as that must have been cooked in engine oil . My guess is its been round the north west 500 looking for a house thats in whitburn . Must be the worst chippie in the uk . Going by the reviews some drastic action needs taken as its blatant robbery for what they produce

Tried to call for over two hours didn't get an answer gave up and called flames got through right away never calling west end again horrible service for having two phones

Cheeseburgers arrived on time, but all burnt and taste like lumpwood charcoal lol Quiet surprised they sent out them to a customer. It used to be a decent fast food but think it’s slowly going down the hill. A wee shame.

Cheeseburgers arrived on time, but all burnt and taste like lumpwood charcoal lol Quiet surprised they sent out them to a customer. It used to be a decent fast food but think it’s slowly going down the hill. A wee shame.

I would like to give more stars this chip shop is amazing reminds me of living in Glasgow

I bought a haggis supper just before they closed it was so dry I could not eat it if the food is not fresh it should b binned disgusting

This was always my go to chippy, but over the last few months it has went right down hill. Bland barely edible pizza not alot of topping. Dodgy tasting chips and worst of all the service. Lots of new people don't understand a queue and serve who the feel like... Back to Tonys and happy to be so.

over 3 hours to wait for delivery never again

Good service and decent sized portions

This was the worst my order came with no suace and burnt to a crisp Ragin due to go mental man can’t die anything right

Orderd a half chicken chips and burger roll wasnt impressed everything was far too greasy and it made my mum sick. Also foned at 8 and didnt come till abiut quater to 10.

Paid 50p to collect had to wait in the que anyway

Just recieved an order after waiting an hour n a half. I appreciate u guys might be busy but omfg my dinner was disgusting freezing cold and pizza like a Frisbee. I order from u guys a lot bit this is the last

Lovely staff, delicious generous portions.

Ordered today on their own website at 6 o'clock to be delivered around 8ish as weren't going to be in house (why ask time for delivery if dont deliver at roughly these times) Only to get a call from delivery driver @ 730 to say been banging on door for 10 mins. I advised him I wasn't in and I will call shop. On doing this the girl was lovely and said will Send a fresh. 915 called shop still no delivery. 949 still waiting, so disappointed as I believe I have done nothing wrong and I know for certain even after they said they would resend it, it wouldn't take over 2 hours. Sucha shame as the chip shop I can't fault but feel this treatment is disgraceful. **update 1023 delivery arrived and turned up cold and I believe this was same order that was meant to be with me at 8 o'clock. Disgusting. Called shop only yo be told she would get the manager to call me.

Great wee chippy, food is really good but what really let it down was the fact I pre ordered on just eat for collection, was given the time, went for that time and was told, in not the nicest of ways, to wait in the queue like everyone else. What's the point in arranging to collect and finding that nothings made and you need to wait like everyone else. Shocking way to run that service!

Delivery arrived 45 minutes late. Order eventually arrived incorrect and food cold.

Good food polite staff and not too long a wait. I will be back for more.

Place has new owners. Service is a lot better. Food was good too.

Ordered 90 minures ago, told it would take forty minutes, still no sign, called the establishment twenty minutes ago to be told it had left the shop. Place is a joke!!

This company has been my favorite for years, for many years I have been ordering food there for a family of five , few times a week.,The last two years have been terrible!!!!!!!!!!!!!!,what happened to your service and food? I will never order again. shame on you

Food is excellent and staff are really friendly and shop is always spotless.

Waited 1hr 30 min no email chips missing from kids supper plus there was a hair in it

Get a Special Fish every Tuesday, never disappointed. Magnificent 👌

Yet another terrible experience with the mouthpiece that works on the counter. Some old woman who was "training" a newbie when actually I think she could do with training on general manners!!!!! Western fryer... Get rid of her she's bringing the place down. Not the first time we have had issues with her and her stinking attitude. Last time she wanted to charge me a delivery charge to bring me the juice they forgot to send with my order.

Only chippie i use in west lothian. Too many bad experiences elsewhere. Zero bad experiences here and been using them for many years.

Just received a delivery £14 for a small special fish supper which was right a single special fish came with 1 slice of fish in it menu said 2 slices of fish £5.70 phoned the shop they are trying to say that's right as fish was big it was the same size as normal get them all the time. I certainly won't buy from the west end fryer ever again.😡

Really good chips here was very surprising, great service and good prices 👍

Great place to eat in or takeaway. Friendly staff great price and good choice.

the best chippy in west lothian.

Why have prices went up? Without notice ? By 50p

If you want horrible and cold food and to be called a liar on the phone (they make refunds difficult too). Order from the West End Fryer in Whitburn.

The fish and chips is not bad from my point of veiw. Low amount of food for that money regarding the quality (the taste). The staff is nice and I can see that they are very busy .

Best fish suppers and nice staff

Normally order from here regularly without an issue. Tonight we ordered and the food arrived late which was fine - its a Friday night so they are probably busy, but the food was cold. Phoned to complain and the response was i don't see how it can be cold it was hot when it left. After arguing with me that basically she doesn't believe me, she offered to send more food which would be another 45 minutes. No thanks - waste of money for food i can't eat. I will take my custom else where in future. I think staff need to learn some basic manners, not even an apology offered. Shocking!

Placed order 2 hours ago and still havent receive my food,i called them to let them know and they said that ill get my food in 15 to 20 minites,iv waited another 30 minutes,still nothing.desappointing.i dont reccomande to anyone

Excellent friendly and efficient service