Welsh Pantry in Rhondda Cynon Taf - Phone Number, Reservations, Reviews

Does anyone at this company actually KNOW how a sausage roll is meant to taste? Mine was revolting

Bought a mince beef family' pie first time very tasty and very filling definitely have more

Bought Ham&Cheese slices,tough thick pastry,no discernible filling,what was there vaguely resembled a sticky mess,no cheese sauce as detailed on ingredients.Horrible

Went to my local B&M store, who were out of stock of the Ginsters Pasties I normally buy. A staff member suggested trying Welsh Pantry. On opening the product found virtually no filling, nothing like the item they paraded on their website. Contacted customer service, who were simply not interested / concerned about my complaint. I threw the £4.00 worth straight in the bin. It stuck me, all with other reviews on this site that their products are a rip-off, and customer service is non-existent IMHO. Avoid at all costs.

Had one of their corned beef pasties..... Tasteless, chewy, poor quality filling.

Food is always bland and barely any filling in any of the products. The products have got ‘black spots’ on bottom of the product which clearly shows products aren’t packed with care nor is the factory hygienic at all. Worked for the Welsh pantry for years. The management is utterly terrible, want you working like robots where you can’t even talk to anyone without being shouted at, bear in mind you’ll be on minimum wage. You try to stand your ground and they’ll do anything to get you off their books. Overall terrible place to work and they claim they have quality flavoured pastry when simply it’s cheap.

Has to one of the driest sausage rolls I have ever eaten, it's pitty as the flavour was ok, but I lost most of it on the floor as it was so crumbly and dry.

Bought this Corned Beef Pie at Lidl’s and threw it in the Bin. No taste. No Corned Beef, No onion. Should be advertised Potato Pie. Sent Numerous emails to Customer Service as per their OUR PROMISE on the box if you’re NOT satisfied . Welsh Pantry could NOT even bother to reply. STAY AWAY from these products snd Welsh Pantry

Dear sir Madam at Welsh pantry. After doing some research I believe that you are responsible for the production of the "Chef Select" range of 2 steak slices. Your name and company is seen on the packaging as bought from Lidl. (Winning blend LTD. The Welsh pantry, unit 10 Llantrisant. MG, Pontyclun CF72 8LF) I purchased the 2steak slices from Lidl in Elgin, on the 25th March. The sell by date was 29th Mar and also the code: "line00116:58. Also on side of packaging the number -170605530-. I normally never buy produce like this (processed) as I don't expect much from them, on this occasion I was proved SO VERY right! I bought them as we were late in getting home and wanted something to cook quickly. I cooked them in an air fryer for about 20 minutes and presented one to my partner. I sat down and we began to eat them. On our first mouth full we looked at each other as we munched and munched and chewed and chewed. After a minute we both spat out what was in out mouths to find nothing but gristle, hard muscle tissue and what we both term as "chong" a substance that is not chewable but has the consistency of unbreakable rebounding rubber... chong! We both decided to give it another chance, so we took another bite... same RESULT, chong! We both spat out, AGAIN, together. We then decided NOT to try anymore, but sliced open what remained of the 2 steak slices on the plate to do a kind of "post mortem". We found nothing that resembled steak, none! However, we did find the same substance as before.. chong! in a rich brown tasteless gravy. I have to say that having such substance in ones mouth is disgusting and not to be recommended. What are you using at your factory for meat? Well one can only guess. I do not believe that it is "steak" as you claim on the packaging. I can see that what you are doing is just loading a lot of garbage meat into a large vat and just hoping that it will be okay, when of course what you are using is the lowest quality garbage you can find. And this you feed to the general populace not giving one toss whether its good or bad! I can inform you that its BAD, very bad! What do you have for a quality control department? well I have no idea! You evidently don't have one. I make no apologies for my tone in complaining to you, as it angers me that you can turn out such awful produce as this and hope that no one will complain, as they probably don't... I mean who can be bothered these days when they know nothing will improve by doing so, but I am not one of them! However, You will answer this email with the down pat ready prepared email as you probably always do... "we do apologise that you found cause to complain about our steak slices. However, we can assure you that our food standards are of the highest strictest"... blurb, blurb and more blurb. In conclusion you have little idea how to make steak slices, nor do you care about the quality of such when you produce these things, for "things" they are, they are not to be considered food that is edible, not unless you are a Neanderthal living in a cave spending hour after hour chewing your way through a substance that resembles... rubber and gristle! Your very sincerely and with disgust. Paul Manning. (The person who will do all he can to encourage people NOT to buy your produce)

Bought at Chicken and Mushroom Slice from Tesco, it was really delicious and reasonably priced

Good place to deliver to, plenty of room friendly staff usually in and out pretty quick.

I love the food from welsh pantry the only thing i will say there is not enough filling in your slices

Love their snacks 😋 100% so yummy

Quick to unload, pleasant staff

Only tastied the Tikki Slice. Absolutely delicious.

Mince and onion pies bought in Liddle zero taste.Little filling and very dry

Nice place with great experience

Nice place and friendly environment to work,neatly maintained with great Team spirit and customer satisfaction in mind.......

I just went there to see someone and picked my friend up. Google maps take you right to the door

Warning - Do not work here! destroys you physically and mentally. terrible cleanliness. GAP Personal management are so bad it’s painful. RUN.

Where is the filling in your pies??? Ridiculous!! All pastry, never again, what a waste of time.

The Sunday Lunch Pasty's are to Die for Absolutely Superb as are a number of others the Tikka one is Lovely also Hopefully you have a Shop at Llantrisant so I can purchase a few pasty's from you in September when we are Fishing in Pontardulais

Have a traumatised son, he is a very fussy eater, just managed to get him eating a few different things, bought him sausage roll and he found a dead fly in it, emailed the company and sent a photo and am disgusted that I haven't had a response from them at all... disgusting

Possibly THE worst steak and gravy pie I have ever tried to eat. Most of the steak in three separate pies was inedible. Thank you for a ruined meal. Do not buy.

Decent place to work. Pays minim wage for 7.5 hours work with 30 minutes unpaid break. But the company needs to do a LOT for employees personal hygine. Temporary workers have to hunt for shoes and coat required to work. I ended up wearing a size 10 and a size 12 shoes the whole 8 hour shift and came back home with a back ache due to the uneven height difference between the 2 sized shoes. There aren't enough lockers, so anyone and everyone will use your shoes and coat. There aren't enough shoes and overall, as a result unwashed gear has to be worn risking illness or skin diseases. If you bring it to the attention of the shift managers, they are sympathetic but don't have time to sort the issue, as they are working under pressure to meet the shift targets, with limited staff and failing equipment. I guess if you are a permanent employee, you might be given a locker and clean set of coats ... I wouldn't know. But the food is hygienic and tasty and rexonably priced.

I'm a previous employee and it's disgusting there im amazed that their allowed to serve people. If you have any respect for you physical and mental well-being you would avoid the Welsh pantry at all cost.

Just tried their sausage rolls, so tasty 😋😋

It's only the staff who work for the welsh pantry have given it 5 stars which is unfair in a way as of course you wouldn't have a bad thing to say for a company who pays there bills and if they did have a bad thing to say God help them at work. All of my reviews are fair when I rate a product and a business. The price is fair but the pastries can be dry the sausage rolls don't contain enough meat this has been done to save the company money this company has made so many cut corners to save them money over the years there food product have contained less mean and more dried by adding more risk and fat. For my review I have given a fair rating not because I work for them because I don't I am a paid Google reviewer which means I get paid by google for my reviews.

Very good pies and sausage rolls would highly reccomend. Probably one of the best pies i have had for a long time

Have tried quite a few of your products now and just wanted to leave a review as they are super popular in our house, great price and good quality. Thanks for keeping our household going over lockdown!

Bit suss that most of the positive reviews are from employees but anywho... Bought a chicken and mushroom slice took about 5 bites to get to some filling, thought oh maybe all the filling went to one side, it happens sometimes thats fine, Nope! turns out I bought hollow pastry with a tiny amount of filling in it. 1/10 literally pick any other option!

Friendly helpful staff Quick to unload good forklift driver

3 plts delivered in and only there for 10mins. Great and helpful staff as usual

Just had your Steak and Kidney pies for tea, wow they were fantastic. Nice chunks of meat and lovely gravy. Thank you

Bought some mini pasties from Tesco corn beef I I’m not joking the filling was non existent how your getting away with selling product like that is beyond me

Just had a chicken and ham pie. One of the best shop bought pies I've ever had

Highly recommend very well made, had lots of flavour and great taste 5 stars !

I joined the Welsh Pantry in September 2019. Working with a great team with hours to suit & I get to sample sausage rolls & pies daily.

Love working at The Welsh Pantry! Changing for the better all the time. Great team of people working together to make this one of the best manufacturers in Wales!

I have been with the company 7 years now and have seen the company grow significantly and I know that there is more growth and development to come, which makes it an exciting place to work. Love working with the people and being part of the team who make the best products in the industry.

I have worked for The Welsh Pantry for 7 years during which time I have had many positive experiences. There is a strong feeling of team work through out the business and as the company is privately owned decisions are made quickly and with everyone's best interests in mind. The company has grown significantly since I joined and I know that there is more growth and development to come which makes it an exciting place to work.

Great pasties and loved the cheese & onion quiche.

I have worked for The Welsh Pantry for 10 months now and they are a really friendly team to work with. The food is delicious as well some great perks with the taste panels daily as well.

don't buy so call Welsh pantry no filling

Fantastic place to work. Great atmosphere and great team work. Hard work but very rewarding. Would recommend.

We have eaten their products for a couple of years now. Love the pies and Bread. But sadly now unable to find stockists.

I recently bought a twin pack of their Beef and Onion Slices from Iceland. They were dire. The pastry was fine but the filling was dreadful. They have so little meat in them that they are suitable for vegans ! I don't know what it was but it certainly wasn't like any minced beef that I've tasted before. The texture was grainy, almost gritty, a most unpleasant experience. I certainly won't be sampling any more of their products if these are an example of the quality of their range and I'll advise others to do the same. By the way, prior to writing this review is emailed Welsh Pantry to complain . They didn't even have the courtesy to reply. Shows what utter contempt that they have for their customers. They do not deserve your custom. AVOID !!!!!!

Bought a pack of mini corned beef pasties in Tesco they were rubbish. They had practically no filling. I opened up one and there was no filling at all! I only bought two cheese and onion pasties in Poundland because they were 25p. They were a little better but still low on the filling. It's a shame as I like to support Welsh produce but I'll only buy this stuff if it's reduced to 50p or less.

I wish I could give a lower mark no taste next to no filling. Their wording on the steak and kidney is a total lie. This is one for trading standards to shut down and fine

Tasty pastries but the sausage rolls just fall apart. Almost like the pastry been stuck on cooked afterwards...

the new recipe for cheese and onion pastry dont taste good any more ... hope u go back to the old recipe

I purchased a pack of Lidl's Chef Select Minced Steak and Onion slices today, having been a connoisseur of pasties and pies for longer than I care to remember I thought I would give them a try, surprising I am quite pleased, the pasty is full of flavour and the sauce is rich and meaty, I will definitely be buying Welsh Pantry products in the future.

Having purchased your 3 pack of Corn-beef pasties I have to say that apart from the color that was probably supposed to be the corn beef filling they were virtually devoid of any filling, if this is what can be expected from your company, then apart from pastry lovers I for one will not be purchasing them again. The idea of a pasty is not just to have pastry, but also to have a filling, your attempt at this latter part needs attention. A very poor product, and not the best advert for your company.

Purchased a pack of 5 sausage rolls, very disappointing, pastry is okay but the filling is totally tasteless, probably the worst I've had in many years!

Bought a Creamy Chicken pie from Lidl yesterday Pie yes, beautiful cooked great and looked perfect. Creamy oh yes definitely. Chicken. .... Hallooo .... Chicken both in sustained and taste were absent. I had to imagine what I what was eating by looking at the pictures on the box.👹

Bought the small cornbeef pasties in pack of 9 they looked delicious but I am afraid That's all I can say is looked! The filling or lack of filling was unbelievable. I have never seen such a small amount of filling in a pastie before you could barely see any it looked like it had been spread with a butter knife and as for the lack of flavour mainly due I would have thought to the small amount of filling what a total waste of money. So disappointing will not renew the experience.

Amazing pasties, great company! great variety of products and taste amazing. Top quality meat

If you like your pasties with just a hint of filling, then Welsh Pantries pack of 9 Corned Beef Pasties are just for you. The filling is shown rolled into a ball and on a teaspoon, a small teaspoon at that. Judge for yourself. Should be featured in Rip Off Britain.

Best ever.... Your products are the best on the market. Don't ever stop ...

I recently bought a packet of Welsh Pantry cooked and sliced chicken breast ready to eat. The name of your company suggested to me that this was a Welsh product, I was horrified to find out that once I'd taken the chicken home and gave it to my husband to make sandwiches, he commented that this could go straight into the bin as he read the small print which stated the chicken was not Welsh but not even British or European! But had came from Thailand or Brazil which had been frozen then defrosted chilled and packed, how ridiculous is this with the number of poultry farms we have in this country. Will never buy any Welsh Pantry products again! This company would be better off being re named as Worldwide Foods LTD it is no wonder the British farming industry is in such a mess! The law on food packaging clearly needs changing so it is in bold letters as to the country of origin of the actual product.

Cheap, nasty and empty pastry casings. Buy Peters or Ginsters.

Had to let people know about the Welsh Pantry Corned Beef pie. Absolutely stunning quality and taste. I was blown away by the taste. The pastry was divine. Points Out of 10 were 11.

Bought one of their cheese and onion pasties today. Absolutely awful. Hollow inside. 12 hours later my husband can still taste it and is suffering from indigestion. The price- 2 for £1 - indicates what rubbish these are. Avoid.

i don't normally write reviews but on this occasion i had to as i've just had the best pastry i've ever tried i went to my corner shop thought oooh new pastries so i picked up a cheese and onion pasty i demolished it in under a minute and it was so good i went back and got 2 more for £1.19 for a pastry that filling is a bargain!!! if you see this pastry stocked in a shop near you BUY IT! you wont regret it its delicious! its like a party on my tongue and everyone's invited! ginsters and walls move over i have a new pastry company in my life. great job guys :)