KFC Llandtrisant - Talbot Green Shopping Centre in Rhondda Cynon Taf

I placed the order at 4pm and it arrived at 5:15pm. The app first told me it would be half hour, then 45 minutes then 22 minutes and then 30 minutes. I phones kfc who told me they didn’t have my order and couldn’t help me even though my money was taken and the order confirmed my side. The boy in kfc said it wasn’t anything to do with him and to contact uber. My order finally arrived 1 hour 15 minutes later. Very poor service. I have an autistic daughter at home who was very distressed and upset

Wrong order. No corn on cob. Not correct meal. Cold. Only rice dish was correct. Terrible waste of money and tkme

Last order no bottle of pop received with boneless family box. This time salad was awful lettuce a handful sweetcorn and blob mayo. Chicken and chips nice expensive for what it was.

fantastic experience. first time ordering from KFC via the app

Did someone eat my chips ? 11 chips in one portion.

Really poor experience, ordered food at 10pm, which didn't arrive until 11:40pm, despite the arrival time being 30 minutes. We contracted the restaurant at 23:00 asking what was happening with our order, the colleague made no attempt to ask for an order number, they simply said "we're closed, you'll have to get a refund." Finally when the food did arrive it was freezing and not what we had ordered, only 1 portion of chips and it was evident that they'd just packed up whatever was left.

Missing coleslaw drink for baby not sent and no sauce with meals and chips where freezing cold and put together like a five-year-old would do

Great driver . Really nice guy .

food was horrible chicken wrap burned

Chicken was disappointing and didn’t taste cooked. I didn’t even finish the meal only the chips

didn't receive my order but was charged for it, delivery driver was sat outside my house for around 10 mins before driving off and marked my food as delivered!

Food was good but chips were very cold

I wrote a note to the restaurant to send me just chicken legs but they completely ignored my note and sent me whatever they wanted. I couldn't eat it

Food was cold and driver forgot our other bag

Very disappointed. Only received 7 pieces and paid for 10! Fuming! Want a refund.

missing items delivery driver so rude.wouldnt deliver to house. had to go get it . from main road

food was freezing and came with no popcorn chicken and one box of boneless chicken

My food came cold and over an hour late!!!

Food was cold and when i said this to the driver he started going on about another order that was next from another shop! Most places like kfc will not do orders up until the driver is there so he had picked up our food and then waited for another

Rubbish delver driver and only got half my food he should be fired from his job had to walk half way up my street to get my food didn’t even deliver to the front door

Drink cans rammed on top of bucket meal, squashing chicken which was chilled and cold on arrival. Chicken on the bone was clearly not fresh…small, dried and shrivelled. Not a great experience

I recently visited KFC Talbot Green, and I have to say, it was an exceptional experience! The staff were incredibly friendly and welcoming, and the service was quick and efficient. The food was, as always, absolutely delicious—perfectly crispy chicken with just the right amount of seasoning.

I've not received my order but courier said they have delivered it. It's not in ward 1

the burgers was mini fillets inside and no coating.very poor quality

Must be the worst KFC I've been to. I've been here twice. First when it opened and today. The first time was horrendous. Long wait for food, when it came it was cold. How I don't know? So went to McDonald's around the corner. Thought they were just having a bad day and it being newly open etc. Went back today unfortunately nothing has changed. Won't be a 3rd visit.

Delivery driver was friendly and polite

Great service. Polite, friendly Thank you.

wow. so the guy brings a bag to the door thats leaking from the bottom with chicken hanging out. i read my order and he aays yes. i asked where the rest of it was. he says oh it might be the other one. goes to the car comes back with a different bag and 1 drink. He tells me how theyve messed up in the shop. i had already tipped, thank him and he leaves. the box is missing the sause, missing the extra filled we paid for, missing the extra chicken we paid for. another drink was in the bag with the

Everything is perfect this time, wings are lovely and chicken tasty

my fries were missing from my order

Again food missing. When you order a meal deal for a family and one of the kids don’t each chips so you pay extra for mash only for it to be missing. A refund doesn’t cut it. We would prefer the food.

wings tasted burnt, and original chicken tasted bland, the coating tasted horrible.

Great service . excellent delivery

Had a 10 piece bucket of chicken here today. It was the greasiest KFC I have ever had. My partner started one piece and set it aside. It was absolutely swimming. The gravy side order I had was awful too and barely had any warmth to it. The chicken must have been sitting for a while prior to serving us as it was instantly available. Staff there have no zip in them either. Worst food at a KFC I have had. 1 star is far too generous for this place!

Very clean, friendly staff and lovely food

Was missing the sweet chilli dipped bites from this order.

Fast service and great quality 👌

Food turned up late and cold won’t bother ordering again

We did not receive our order and was still charged for it!!

Delivery man was very polite and food was still hot and delivered perfectly wrapped and in order ! Would tip him if I wasn’t skint lol 😂. Five star delivery service

Very quick delivery. Food hot and tasty

the delivery was 10/10. time I ordered the food was here in no time,

Place was dirty took 40 mins to get the food then when I got it the chips were burnt to black crisp the burger was really tough and the staff weren’t bothered about the customers terrible store first time and last wish I had went Taco Bell next door

They sent didn’t send the correct meal I ordered

Only colonel's meal arrived that was cold. Missing 20 hot wings bucket and when queried with driver he could not speak English. I would like a full refund please

KFC Missed out items on my order. Not for the first time.

prices have skyrocketed while quality stays low, especially the fries, basically just undercooked slabs of potato

asked for no mayo but it still appeared on burgers

Disappointing experience. The delivery driver spent 7 minutes calling to say he was outside, but he was nowhere to be seen. When the food finally arrived, it was completely cold and had to be reheated in the microwave. Not the experience I expected

My order never arrived yet you took my money

Food was cold. As for the two burgers for £10 all bun hardly any chicken

wont answer my hygiene call and the service is horrible

Its saying the order has been delivered but it hasn’t arrived and now we cant see the maps to check where my food is and now its saying my order is here but its not

Super fast delivery, hot food and great quality.

They took way to long for 5-10 mins my food was sitting there and they weren’t serving anyone’s orders. As soon as I got my food as I was about to ask for some mayo they just complete walked off.

Had a KFC delivery yesterday . Absolutely RUBBISH !!!!! Chicken salad box ! Box full of lettuce and sliced chicken !!!!! That was it !!! No tomato, No sweetcorn !!!!! And a bag of chips !!!! 8 chips YES 8 chips that were cold and I mean cold !!!!!THATS THE LAST ORDER THEY WILL EVER GET FROM ME !!!!! Disgraceful !!!!!!! As normal a pathetic reply and answer too a big problem that KFC in Talbot Green has !!! PATHETIC !!!!!!!!

Luke warm chicken and requested plain fries but seasoned arrived although I called restaurant and put notes on the order second time this has happened

Very disappointed. Chicken and chips are cold. We had to microwave the food!!!!

Cold food, why?? Came on time but cold, food must’ve been hanging around in store I guess, not fresh

Delivery time kept changing went from 30 minutes to over an hour. Delivery driver was rude and impatient and refused to walk up the steps to the front door.

ordered hour and half before and asked for a 18:45 delivery turned up here 730pm . Not great quality dry chicken

i did not received my food and it shows delivered

The chicken strips were cooked to perfection, moist and full of flavour.

food was lovely and my son loves the seasoning on the chips so winner winner cause he doesn't usually eat chips

No bottle of tango orange with order

Chips were stone cold, popcorn chicken also cold.

Why are these drivers being used they can’t follow simple instructions and to be honest

Didn’t come with the extra popcorn chicken or the 3 pc chicken

Cold all of it didn’t help cold cans of tango placed on top of food

3 times I've ordered from this KFC, each time the foods either stone cold or the chicken fillet in the burgers is so overcooked its barely edible

Food poor quality & cold. Very little amount of sauce in side dishes. We won’t be ordering from this outlet again.

Missing all 4 dips that were included

absoultly discussed orderd at 1pm eventually arrived at 4.15 pm same time as a new order

food was nearly an hour later than I booked for. when the time kept changing later, I tried to cancel order as I didn't have the time to wait, but would've me a refund, and the food was stone cold. shocking!!

looked like the chicken was made yesterday, very poor

Didn’t get what was ordered to then ringing and then emailing to no help what so ever this is happening to to many people not just about lateness in getting the food it was cold also with not getting what we ordered

freezing cold.. order was produced well before courier picked up. not happy

Asked for changes to the food and they never got made. Didn’t eat it because I don’t like sauce so ruined the food

Missing one fries… 3 orders only 2 arrived

Ordered 4 peices of chicken, added a note to ask for all legs. Didnt even get 1 leg! My daughter wouldnt eat the other peices so went without!! Shocking!!

sadly waited for 2 1/2 hours. its was luke warm but it is KFC so tasted great...I will never complain about food made for me but £36 I would have preferred it hot.

Please stop putting cold drinks on hot food

Very poor customer service 12/11/2024 at 5pm

The time kept on delaying , food arrived cold, had to phone up to see if they had my order since it was preparing for over 50 minutes , apart from that the delivery driver was sweet

Order didn’t arrive, what a shame, £30 worth of food and upset kids!

chicken was delicious, sides where cold and there was no drink with my delivery

Not really great, the zinger burger was tiny nearly a couple bites and is gone.For the price it was disappointing. Delivery Was fast tho

I have been made aware of the circumstances around staff here and their breaks. The law says if you work 6 or more hours in a day then you are entitled to a break. The management in this particular establishment talk to their staff about not having a break if they are busy. This has happened to staff under the age of 18 that are working a mixture of 6 hour shifts to 16 hour shifts. The management should organise better to ensure their staff get the break they deserve.

My mother ordered one zinger burger and rice in a box for take away but when opened at home it is both rice in a box. Not happy. 2nd time experience with this KFC store.

driver was not happy he had to bring the food to my door in a complex for people with disabilities.?.give me attitude when asking for the code.

Ordered a delivery at 11:50am. By 13:45 the app was telling me it was still being prepared. By 13:50 the app says my food has been delivered when it has not. How do I find out what is happening with my order?

He was very polite and very courteous when he delivered the food.

why do you miss things from the order?

The colonel would be embarrassed, 38 minutes for child's meal and 2 chicken wings, (fast food 🤔) A cleaner is needed as the place is so dirty, tables are full of rubbish, bins haven't been empty for a while as trays are piled up on top,

BBQ chicken pot and sweet chilli chicken pots were awful! 2 bits of chicken not 4 plus they were scabby bits also terrible. Burgers were ok, Chicken strips were fine. Not great all in all

Quick delivery. Great tasting food.

The driver was on time that you give me.

I didn’t receive all my order - KFC admitted there fault after checking there CCTV and we were told to raise it with Just Eat. To which I haven’t had any response. Very dissatisfied with the service.

lovely food, hot and prompt delivery.

If you can’t deliver hot food don’t supply a delivery service.