KFC Llandtrisant - Talbot Green Shopping Centre in Rhondda Cynon Taf

I have been made aware of the circumstances around staff here and their breaks. The law says if you work 6 or more hours in a day then you are entitled to a break. The management in this particular establishment talk to their staff about not having a break if they are busy. This has happened to staff under the age of 18 that are working a mixture of 6 hour shifts to 16 hour shifts. The management should organise better to ensure their staff get the break they deserve.

My mother ordered one zinger burger and rice in a box for take away but when opened at home it is both rice in a box. Not happy. 2nd time experience with this KFC store.

The colonel would be embarrassed, 38 minutes for child's meal and 2 chicken wings, (fast food 🤔) A cleaner is needed as the place is so dirty, tables are full of rubbish, bins haven't been empty for a while as trays are piled up on top,

lovely food, hot and prompt delivery.

I didn’t receive all my order - KFC admitted there fault after checking there CCTV and we were told to raise it with Just Eat. To which I haven’t had any response. Very dissatisfied with the service.

If you can’t deliver hot food don’t supply a delivery service.

FOOD WAS TERRIBLE CHICKEN MUST HAVE BEEN FROM YESTERDAY TO BE THAT DRY REALLY WAS INEDIBLE.HOW CAN A PLACE THAT SPECIALISES IN CHICKEN NOT BE ABLE TO COOK CHICKEN ,NEVER HAVE ANYTHING FROM THERE AGAIN.

The driver refused to drive to our house, so my husband had to run out and find him in torrential rain and wind. By the time he got the food back it was soggy and cold. Would have just collected if we’d known the driver couldn’t actually deliver it.

Didn’t receive my popcorn chicken which was very disappointing but other than that food was lovely

Gave me the wrong food, and delivery time was meant to be 9:15.. it turned up at 9:40

Very fresh food and quick delivery

The delivery was around 30 minutes late. Food was stone cold when it arrived.

when I placed the order I ask not to put cold food in with hot food as its makes the entire order cold and uneatable, but it looks like staff members are unable to read a simple instruction as I get the entire order cold/uneatable

forgot my gravy and my extra hot wings,also ordered a burger and chips and was minimal amount of chips and cold burger.

Absolutely rubbish..... Dont ever visit this dirty place. They serve food always cold. Not clean at all. Very very bad experience every time visted. Not recommended at all. 😡

As soon as our order arrived we checked it and found that some of the items were missing. We tried ringing KFC but after several attemps we gave up and messaged via the app to just eat. This was a complete waste of time. They have never got back to us. We spent £50.50 on our order, over £20 of food not delivered. Total waste of time

The portion was small. We were given 5 pcs of drumstick and one small thigh portion. Not satisfied

lovely lady delivering the food

Not fresh food and cold, think it was left overs from lunch so very dry.

Half the order was missing. Tried phoning KFC but as usual, no answer. Reported to Just eat but.. no reply. Over £20 worth of orders missing. My order was £50.50. Two people missed out on their food so had to share what was delivered. I appreciate it wasn’t just eat who put the order together but when I spend over £50 I expect my delivery to be right.

the status of my delivery says delivered. but my order has not arrived!!!

For the price you’d think the chicken is great but ordered a wicked variety meal and two pieces of chicken were so small there wasn’t even any chicken on them. Such a waste of money. Too expensive for poor quality food

Missed out literally half the order. Not refunding the service charge despite this. Not using just eat again.

Popped in as I was staying at the Premier Inn nearby.. Wasn’t busy, about 3 customers in store but still took over 10 minutes to prepare a relatively small order. Items had been forgotten and staff made aware to rectify. Only annoyance was that staff members forget they’re in a work place. Visited here on Tuesday night and these lot were shouting, banging, swearing and having a singing competition with each other. It was like they forgot they had customers sitting inside. Very unprofessional from everyone involved. I thought it was McDonald’s that hired clowns…

Only received food for two out of 4 people’s orders. What is happening. Order should be checked before bagging.

delivery was quick but food items missing

The food just came out of the kitchen! 😋

Small order but 1 item missing !!

My food was lukewarm warm and we had items missing. Really disappointed. Hope this review is seen by KFC Talbot Green.

Delivery was fast, but food was not good. The chips were freezing! Burger was so what edible and the salad was brown and gone off

Burger & Fries were cold. Had to reheat to make it palatable

Unable to fulfill original order due to supplier issue, substituted with original chicken on the bone, which was to my satisfaction and great taste.

Great delivery time and food was hot

Ordered a milkshake, didn’t turn up

cold,overcooked, dry & crispy chicken every time. from now on its collection only

Whenever I've visited this place its been dirty. However, went there Friday with the kids and the state of the place was the worst I've seen it. Tables full of dirty rubbish, bins over flowing and food stamped in on the floor. To make it worse, the place was pretty much empty! If they keep the restaurant in that state, how do they keep the kitchen. I left without ordering

Food was a dissapointment. Never had a zinger burger so tough. The side was also wrong.

Chicken was very well done, overcooked and the order was all chicken legs except for 3 pieces it looked like the restaurant was trying to use up all its previous cooked pieces !

Ordered a boneless box meal with gravy,and 3of the peices of chicken had bones in them won't be ordering from there again

Food was an hour late and cold. Things missing from order including a whole kids meal

Burger had a mini fillet instead of a fillet burger. Our order was over 2 hours long (a full hour later than when it should have been delivered) all food was freezing cold. Would give 0 stars but that isn’t possible.

Got a Zinger burger instead of Zinger Stacker (2 chicken pieces instead of 1)

Delivery driver was quick and very polite. Thank you!

1 Trilogy Box meal missing from my order. Tried to call but could not get an answer. Cannot complain or get a refund. Very unhappy

After 45 minutes’ waiting after the booked delivery time, the app said it didn’t know where the courier was. We tried ringing the branch - no answer. When the order arrived, the courier said he had got lost and when I said he should have called me he said his phone was out of power. The food was cold and overall it was not a pleasant experience. I would never use JustEat to order KFC again.

Driver did not knock the door so when I checked the app to see it was delivered 10 minutes earlier and left on the doorstep! Food is freezing cold and soggy as it’s been raining

Half of my food was missing upon calling the restaurant they informed me they were aware of the issue but there was nothing they could do.

nice food, and a very polite delivery driver

Not all items ordered were delivered.

We order from KFC every friday. Tonight's was disgusting! The wrap was basically all red cabbage with a tiny bit of very hard chicken. Straight in the bin. The boneless meal chicken were all hard like proper crunchy-break-your-teeth hard and cold. The hot wings again were hard and cold and very dry. Very disappointing and not happy that quite a lot of it had to go in the bin.

We did not receive our drinks. Not happy!!

Unfortunately we didn’t receive our bottle of Pepsi max .

Wrong order has been sent gravy instead of corn on the cob no bbq sauce dip that I ordered

Amazing service, good food and on time. Love the tracking facility :) A+

Only 6 pieces of chicken when ordered 8 no beans

I just had food delivered and the chicken was short

My full order never came. A bottle of 1.5ltr tango was left out of order. Never saw the delivery driver as food was left on front step. If i had spoken to driver i would of asked about the bottle of pop. I did bring this up within the just eat app and 2hrs i still havent heard anything. Not likey to ever order kfc again.

Nice guy, good food and on time.

We have not received most of our order no fries no drink!!!

After waiting for 40 minutes for my food to be assigned to a driver the food NEVER turned up. Account said it was delivered but I HAVE NOT received anything to my door. I am extremely unhappy with this service

Perfect timing very fast beautiful man, beautiful manners and beautiful car

Driver delivered to the wrong place, the customer who got the food contacted me as the phone number was on the receipt and personally brought it to me as they lived nearby. As far as I know the other customer never received their food. Food was cold by the time the situation was resolved.

didn't give me the right cookies and was missing one 😐

Would have been great but they missed half the order.

I didn’t receive my food and want a full refund

my order didn’t even come to my door 😂 don’t trust this place for delivery they take your order for themselves.

Awful! Wasn’t delivered but still charged me

Top notch wrapping skills here fair play🤣 no seasoning on the “new” fries either.

Very polite delivery lady thanks have a good evening

Fantastic delivery service and Food was good too. Thumbs up from us 👍🏻

JustEat app said that the delivery was made at 12:04. 20 minutes later and it has not arrived and there is no option to chase it up only to request a refund, but I want my order, not a refund.

No issue of being 5 minutes early. The only issue is that the food was cold and I had to reheat it in the microwave. I at least expect the food to be warm enough to eat.

My mother has to come from her own home twice this week to show driver where I live as I have children as o cannot go out and look my food as been super cold I would appreciate refund please this is second time now many thanks

All I can say is terrible. Food was cold when it arrived, gravy was spilt everywhere all over the food. Missing items as well when I pay for something I expect workers to read the receipt.

Missing items again. Happens all the time

left on door step and all food cold

Driver changed item to delivered, no items received nor a knock on the door, waited half hour after status changed and nothing, not the first time this has happened from this store either..

Food was absolutely disgusting. Couldn’t eat the chicken it was that tough. Fries were freezing cold. This is 2024 you can’t send food out of this abysmal low quality. Complaint also sent to kfc directly. Worst chicken in the uk. Official

It was left on the doorstep without the door being knocked for half an hour so was stone cold.

Ordered a bottle of coke didn’t come with the food no refund or another bottle

Paid £3.49 for a bottle of 7up! And did not come with my delivery. Unable to get through to KFC to resolve.

Food was freezing! And items missing! Disgusting

Food arrived and was very cold. Disappointing for the price we paid

Excellent service and friendly delivery driver

Ordered food and he parked outside my house and never delivered it

Order was missing popcorn chicken

Delivery driver was so friendly and helpful, great customer service skills

The fries were missing from my bucket meal, the chicken was ice cold, despite only living 6 minutes away from the store.

Our order never came! There was no any contact with me, no calls , no information! Wouldn’t recommend at all!!!

Cold and soggy chicken and chips with watery gravy - went in the bin!

I received the wrong order with items missing. I called the restaurant and they didnt care. No refund offered. They claimed they had no way of reaching me when they had my number. Not happy!

Missing mash potato, chicken not as nice as normal.

Just kind of what you’d expect from a KFC, slightly below average quality fast food and slightly above the average price but delivered in no time at all!

I’m missing 4 spicy wings from my order

Left food outside on step, didn't ring bell, didn't knock. Absolutely livid. Food freezing cold. Unreal.

Rang doorbell even with instructions not to ring. Start reading instructions Just Eat!

it was ordered for 18:30 arrived at twenty to five after speaking to KFC and yourself I have decided not to use you again.

Nearly 1 1/2 hour was waiting for Delivery and the food came cold

was missing over half my order and filled out the missing items form and never heard anything back just to make things worse!

The driver was absolutely delightful. Not many happy drivers around. He was courteous and friendly please pass this review to him. What a credit