Waterstones cafe in Aberdeen City

The pleasing and restful atmosphere of the Waterstones bookshop cafe (Bon Accord) was enhanced by a delightful young lady named Emma. Courtious, engaging, communicative, thoughtful and with a lovely sense of humour, made my day. I was feeling rather under the weather due to a tiresome head cold and my hearing was muted - I explained this to Emma - she offered sympathy, asked me to sit down and she would deliver my order to my table - this see did promptly complete with a joke about the enormous receipt for a small purchase. Many, many of the young folks who work in shops in Aberdeen city centre could learn a great deal from this young woman! 10 out of 10 Emma.

Really enjoy having tea and a heated croissant here. Staff, as always very helpful. A regular favourite place

Excellent. Fast service polite, great coffee delicious carrot cake, recommended by waitress, coffee with cinnamon excellent , I highly recommend this place and read a book as you enjoy your coffee what can be better

Waterstones is now based in the Bon Accord Centre and the cafe is on the upper level. Although there are light snacks available, so far I have only had coffee and tea. The first time I had a latte and a fruit scone. It's a fairly big scone and the coffee cup was rather small, so I didn't have enough liquid and had to help myself to a glass of water. Next time I was wiser and asked for a pot of tea, which gave me plenty cups. The staff are always really pleasant and chatty. The tables are quite close together and it can get busy, but it's a great place just to sit down in the middle of town. I have a loyalty card and hope to be filling it up with stamps in future visits.

I went there today and the girl that served me was genuinely friendly and had a great sense of humor. I would definitely go back again.

Now based in the Bon accord centre. Excellent fly cup & lunch served by very friendly, young & enthusiastic staff. Well worth popping into when visiting the Bon accord centre

We popped in for a coffee. break. while. out shopping. The service was very good but the choices were limited and the seating/tables were disappointing..

This adjunct to the populat bookseller has now relocated to the Bon Accord Centre in Aberdeen. It now has the merit of being run by the company rather than a national chain and that shows in the pleasant attitude of the staff.

Just popped into Waterstones for a quick lunch and was extremely disappointed. The piri piri chicken wrap was extremely sweet but soggy; and the cheese and tomato toastie was poor quality, not toasted for long enough and dry. At £4 per sandwich, I expected a lot better. On top of this, there is literally no reception in there and no Wi-fi. If you want a quick lunch, go over to Pret - much better quality.

Love a cappuccino and a couple of milk chocolate sweets. Very relaxing and delicious. Great atmosphere surrounded by books.

It is of course just a small cafe with the selection you could expect at such a place. If you like books this is a good break in between the browsing. Nothing special, but nice anyway

Travel section on the first floor so had to pass the coffee. Great place to sit and read what you have bought or read the free papers. Excellent selection of pastries and coffees (do try the toasted paninis).

Great place to grab a coffee and light bite when in the shop. Spend a while downstairs then visit the first floor. Smell the coffee and be smitten. Relax with your purchases, read the free newspapers or just chat to the folks at the next table. You are always going to have something in common.