Water House Restaurant in Southwark

The food is generally satisfactory, but the service is severely lacking. Patrons are required to write down their own orders, yet a 12.5% service charge is imposed, which the manager insists is mandatory despite the menu stating it is optional. Additionally, there is no tap water available, although alcohol is sold, which contravenes the law. When splitting the bill, the restaurant automatically rounds up the total. If the restaurant seeks to increase revenue, it would be more transparent to raise food prices rather than adding hidden charges.

Wow! Incredible Chinese food that delivers great flavours & authentic dishes. The mapo tofu, preserved eggs, cumin lamb and other dishes were eagerly devoured by us all. They also offer the standard British Chinese fare but what a delight for those looking for something more authentic. I’m impressed!!

Loved the hot stock pots. We had for two people and there were so many options to throw in the stock as well as spices and herbs. It’s very popular amongst Chinese living in London for a reason. A proper Mandarin meal in a proper Mandarin restaurant with a friendly owner for a good price. Recommend for something different.

What a waste of time, poor quality food, high price and the decour is horrible. The food was bland and lacked any seasoning, Cripsy lamb was soggy (indicting not fresh) and was cold in the middle. Staff were not attentive to any customer needs.

Pedí pollo al curry que al llegar a la mesa no parecía el mejor y cuando lo intenté estaba viscoso y obviamente hervido, la textura era horrible, tuve que devolverlo

El dueño es muy amable y la comida es deliciosa: mi compañero y yo venimos aquí al menos dos veces al mes, es muy bueno tener algo de comida china tradicional y buena justo en nuestra puerta. Siempre termino obteniendo lo mismo porque no me puedo quejar, siempre consistente. Mi elección es siempre: cerdo desmenuzado con pimiento verde, Judías secas fritas con carne picada de cerdo y arroz. El dueño seguro me reconoce ahora y recibo un saludo encantador cada vez que vengo.

This restaurant has the best food. You can find traditional food hot pot and off the menu that you won’t find in many other Chinese restaurants. From meat to seafood I can guarantee you that you be let down.

It’s our favourite place for Chinese hotpot, the price is unbeatable, the staffs are always most helpful.

Le restaurant est très bien mais à condition de pouvoir manger épicé. Ma femme a demander un plat "no spicy" elle n'a pu le manger. Mon plat était bon mais je ne vois pas comment j'aurais pu enlever les mini morceaux d'os dans la viande sans les doigts. Cher finalement pour le résultat obtenu. Un conseil n'y allez pas en découverte mais seulement si vous connaissez la nourriture chinoise.

We tried their hot pot last Sat. The taste of the spicy broth was good. Old duck broth was a bit plain. I think it's a bit expensive as my friends and I (three people) ordered hot pot and two bottles of soy milks which cost us almost £88.

Surprised to find such a great restaurant in my local area. Probably one of the best Szechuan/Hunan restaurants I’ve been in London. Well priced dishes with fresh ingredients, there are some unique soup bases available if you are having hot pot buffet, had a very satisfying meal, will definitely go back.

Very tasty hot pot with great selection of fresh food, and reasonable price. The staff were very friendly and approachable. Will definitely going back again.

This is what we experienced when we visited China! In fact we can no longer stand the West End style of so-called Chinese restaurant which cater for Westerners: they are fake. Water House in Albion street is more canteen like restaurant aimed at family having a meal out rather than an extravagant splashing out. It has dishes rarely served in usual places and is real home cooking. We go regularly because we love it.

We both enjoyed especially the steamed sea bass. Gungbao prawns were nice as well. Teas are sugary in cans but overall a surprisingly pleasant experience. Highly recommended.

Eight adults and three children went there on a Saturday afternoon for my husband's surprise 40th birthday meal. Most of the adults pre-ordered the hot pot. We recently discovered this non-assuming local Chinese restaurant and have loved the very reasonable priced food and welcoming hosts every time we have visited. Okay, so they do not have baby changing facilities and, one must remember that as far as the hot pots are concerned Chinese people understand vegetarian / pescatarian-ism less than others... However, these things haven't changed my view on the restaurant. They were very accommodating with our large group, and went above and beyond with regard to hospitality 😃👍🙏. I couldn't stop eating the hot pot...! 😃

This place definitely is worth a visit. The dishes were mixed quality but the good ones were simply too good to be missed. The restaurant is located 3-4 mins walk from the station. The staff was quite friendly. We ordered six dishes between us with an additional noodle and three rice! The pig feet, cucumber, beef bean curd pot and aubergine were all gorgeous! I was a bit let down by the noodles dish which was a bit terrible so avoid noodles if you can. We are going to try hotpot this weekend! Overall pleasant experience and cheap. We will go again!

This is a new restaurant in canada water. The atmosphere is relaxed and cosy, the service is good and the owner very approachable and kind manners. The restaurant is itself is very simple and not fashionable. The food quality is very very good and the menu is divided in two parts: one more traditional and one adapted for a more european palate. I think this is 5 stars place for now and I will go there again for sure to try more traditional dishes.

Currently in the restaurant after reading some terrific reviews on WeChat, we booked a table for 8pm today. We stood around till 8.17pm, then they sat us down. As they're famous for their hotpot dishes, we asked for hotpot. Unfortunately we were informed by our...

I just finished a meal of cold spicy shredded potato and Kung Pao chicken. The potato was great. The chicken was sweeter than expected. The service (a father and daughter team would be my guess) was first-rate. When I come down to shop at Canada...

I am from Hunan, China and have lived in London for more than 10 years and visited many Chinese restaurants in town.Water House is highly recommended, the owner and chief is a highly qualified chef and also from Human. We discovered Water House by chance,...

Water House is just recently opened, and cooks really good authentic Hunanese food, close to Rotherhithe overground and Canada Water underground, I've been a couple of times now, and the food is excellent - a world away from the standard Cantonese style cooking knocked out...

Real Chinese tastes and the service is great, make me feel as being in China my home. Highly recommend it!

I really love the chilli fish in water house. Also like the fantastic dish ster fried pork. I had a great time with friends there. I