Based on 381 opinions finded in 1 websites
Based on 381 opinions finded in 1 websites
Opinions
Visited Watan last night (Friday 30th September) for a meal with family. Asked for all the food to be served at the same time which was too complex a request for the staff to handle. Kids meal arrived and it took Watan staff another 20 mins to serve the drink that the meal should have come with. Then the three mixed grills arrived which were lukewarm at best. They were sent back to be reheated. The excuse was that we are busy so things cool down. First time I’ve heard that excuse for a grill when they are normally delivered to the table sizzling. Was not impressed and will not be visiting Watan anymore
Imran H . 2024-08-31
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A friend and myself went to Southall, we travelled from midlands on some business, Normally we would go to Giftos, been going there for 20 years every time we visit, we thought we would give this particular establishment a try. Won’t go into great details, all the rice etc displayed in the counter , the microwave everything, all the meat etc , cross contamination everywhere. Starter we had mix grill, way over priced , poor quality meats , massala fish swimming in fat and grease, fish was awefull, saag ghost had no flavour , naan was the only edible item as it came out the tandoor. Sorry guys it may be busy , but in the midlands we look out for quality.
mastermind . 2024-08-29
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Thought we would give this place a try earlier today for lunch on a bank holiday, big mistake. Ordered Masala fish, whatever was underneath, was covered with capsicums and onions. Asked if the fish was like Cod, confirmed yes it was. However in over 40 years, I have never tasted or seen Masala fish like this. Awful. Left the dish, but still got charged for it. Mixed kebab were mediocre. Lamb gosht also mediocre. Starters & main course arrived at the same time. ?? One plate each given to be used for both starters and main course !!! Putting it mildly disjointed from start to finish. Lack of service training, and awareness on how to deal with customers, who are expected to pay premium prices for a well below par service & food. Ended up going to another less glitzy establishment, and had a lovely meal.
Sarab . 2024-08-26
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Beautiful decor and friendly staff. Food was tasty and we didn’t need to wait longer than 10-15 mins for our mains. Full of flavour. We had the Karahi chicken and reshmi kebab, both very good. We also had paya, which was tasty too but a bit on the spicy side if you have a sensitive palate. Abdul at the front desk was very helpful and friendly from the moment we walked in. Will definitely plan to come back.
Aisha R . 2024-08-20
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I had heard such good things about this place and wanted to give it a try. We went on a Tuesday evening and it was quite busy - a sign that this place is good I thought. Sadly not the case. Our experience was chaotic from start to finish. From taking ages to find a table for two, to having to ask twice for sauces to accompany our food. There were plenty of staff around but no attention to detail at all. The food itself was terrible - I have eaten in lots of places all over the country and can honestly say the service and food combined was one of the worst in this place. The portion size is not great but the food itself was bland, tasteless and over salted. The rice was cold and tasted like it had just been microwaved. I won't be visiting again. To top it all - just be aware that they put bottled water on all tables and then add it to your bill without even mentioning it to you!
Hamid B . 2024-08-13
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Myself, my wife and two kids visited Watan in Southall last night. Amazing food which was served quickly even though very busy. Our waiter was very nice and polite. Great service, good variety, great food all at a reasonable price. 5 stars from us. Definitely recommended
Imran I . 2024-03-02
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Amazing service was very busy but service was very good. Ordered the Afgan mixed grill and it was amazing and full of flavour. There was a queue out the door but the staff was brilliant. Will definitely be back soon
Rasna N . 2024-01-20
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The food here is amazing been here few times never disappointed, definitely one of the best place around this area.
Gagamove . 2019-03-22
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The food in this restaurant is very delicious the Afghan mix grill is the one I will recommend thier recipe is amazing! The customer service at this restaurant is excellent the staff are very friendly like this guy called Wali they listen and correctly write your order down and are helpful in choosing the food which they recommend. This restaurant is the one I will recommend a lot especially family wise and friends.
Inspire15066853620 . 2018-11-12
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The food at this restaurant was delicious, the main speciality would probably be the Afghan mix grill. The watiers are friendly espically this waiter called Wali, very good customer service, good managament. Would recommend this restaurant to everyone and would definitely come again.
Abbasali250 . 2018-10-24
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Visiting Watan in December, maybe for the 4th time in 2017. I have given a rating of two as the food is nice, maybe the chefs are doing their job well in this.
farah0802 . 2018-01-02
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We went watan restaurant because of name and also we heard about them as well but they wasting people money the food was smelly and specially meat and we asked them mild they brought full spicy we couldn't even eat 1 single naan with 1kg food and when we asked them to change our food to mild food they sad we made this for you we don't have that much time to listen your wishes then we sad sorry we came in your restaurant get our bill please and we left highly bad experience 1 hour service time Ohh my God!!!!!
adnanaadi . 2016-02-23
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We go there with family wo order food mix grill lamb Karahi bbq fish nd drinks service was sooo bad nd the staff attitude was too poor nd arrogant.food was too oily nd it's Come too late very bad customer service I never go again so I recommend others to don't waste ur time nd money thankxx
micheal0000 . 2016-01-26
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We went Friday night for a family dinner out sawthis restaurant buzy we thought food will be good lets try that was our biggest mistake ever.After waiting for 40 minutes for our food order came in installement starter mix grill was so dry meat seems of and uncooked more rice and big naan than the meat for very expensive price compare to other restaurant in the Broadway prices are Very hight and the quality of food is very poor. And don't get me started on the main course chersi kerhai was full off uncooked red chilli powder and chicken was swimming in the oil.chapli kebab was also raw meat.never go again there I have learn that if the place looks busy that doesn't mean food will be good.
241farrukh . 2016-01-16
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best food afghani and lahori i had for llong must try afghani mix grill and chargha frindley and good staff
feroz k . 2013-12-04
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