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4.1

Based on 852 opinions finded in 1 websites

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Nº 1044 in 2408 in Camden

CUSTOMERS TALK ABOUT DISHES WITH..wasabisushi
Score
OpinionsNoteGoogle8524.1

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Had the half price sushi yesterday, great value for money. Kristina was kind and friendly!

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Carlo Rossetto . 2024-09-22

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I dont understand how the health department allows a place without bathroom open

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Gais Da Vinci . 2024-09-18

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Group of three ordered hot dishes chicken katsu and chicken teriyaki. One of the bowls had no chicken, returned it and they made me another one, no problem. 3 hours later and all 3 of us are suffering with stomachache and generally feeling unwell. Check out older reviews, they confirm poor hygiene conditions, avoid.

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Ilias Kris . 2024-08-17

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I wanted to highlight the excellent customer service of Christina, Sakib and Sandip M. Thank you! Your empathy and good energy made my day

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Casa Parra Leitao . 2024-08-09

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Delicious and great for coeliacs and good atmosphere

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Alice Johnstone . 2024-07-20

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I am student studying one of university in Warren Street, I always walk and try different food. A week ago I entered to Wasabi, food nice and also service was very professional- Christina from Warren Street , is a star . She greets people with enthusiasm, smiles asks for help , therefore I went there because of great service, Christina, you are professional, thank you

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Oydin Shukurova . 2024-06-14

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Manager and Lady were absolutely not helpful in choosing a meal with a name in another language. I just speak englisch und German and it took me 10 minutes to find out what is Reis- chicken-curry Took a taxi for 21.- to get there but I’m now very disappointed

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Alfred Kanka . 2024-06-12

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The owner lady is very kind. The chain boss They say they are Korean, but all the menu items suit their taste. If you don't have great expectations, there won't be any food like this at this price when you're hungry.

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jun ryoo . 2024-06-01

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I had the pleasure of being assisted by Christina at the Wasabi on Euston Road, and I cannot praise her enough for her outstanding communication and customer service skills. From the moment I walked in, she greeted me with a warm smile and a genuine enthusiasm that immediately made me feel welcome. Christina's attentiveness and willingness to go the extra mile to ensure I had a pleasant experience were truly remarkable. She was not only knowledgeable about the menu but also took the time to offer thoughtful recommendations based on my preferences. Her patience and clarity in answering all my questions made the ordering process smooth and enjoyable. What stood out the most was Christina's ability to connect with customers on a personal level. She managed to strike the perfect balance between professionalism and friendliness, making each interaction feel personal and sincere. It's clear that she takes great pride in her work and genuinely cares about her customers' satisfaction. Christina's exceptional communication and customer service skills made my visit to Wasabi a delightful experience. She is a true asset to the team, and I look forward to returning thanks to her exemplary service. Keep up the fantastic work, Christina!

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shakiel benfield . 2024-05-16

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I love sushi and wasabi has the avocado choice which is delicious. Liced the lady serving me Christina! What a smiley and lovely person. Makes all the difference xx

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Ana Giannopoulou . 2024-04-19

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Cristina is so lovely and everyone else who works there is a great team and provide an amazing service. Look forward to going every time im there.

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George Roe . 2024-04-13

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Christina and Sakib are the best! Sweetest people — and the miso soup is worth it for the price!

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Miel Mante . 2024-04-12

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Always a good place to get fantastic food, warm thanks to Marisa & Christina!

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You Jin Jeong . 2024-04-06

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Always receive the warmest and most cheerful welcome from christina and hikman. Really nice people and great service.

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Droopyduck . 2024-03-21

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I really like the food - the vegan options. I usually have the yasai rolls, the dragon one is amazing but the regular one is too. I like that it is conveniently packed for takeaway. I haven't yet eaten in but I noticed the price is different for eat in or takeout - with takeout price being lower. Very reasonably priced good quality food. A good range of vegan options, though depending on the size of the store - I bought from different branches but all usually have several vegan options. Pictured is the dragon yasai roll, I also had a sushi selection and other vegan options.

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Natasha G . 2024-03-21

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The service and the team was incredible, specially Christina, Hikmat and Sakib. Thanks to all of you guys!

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Katerina Stafylidi . 2024-03-13

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Love this place, the hospitality and warmth is sensational, you will be welcomed by the Greek Christina with a big smile and and genuine care...❤️❤️❤️ great customer service, have not tried the food yet don't want to lie but is looks fresh and really appetizing. I would have waited to eat my take away first but the pure hospitality urges me to write this review str8 away!!!

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Pavlos Tsardellis . 2024-03-12

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I go to this wasabi regular because the food is great and I am always greeted by Christina and Sujam with a big smile and a warm friendly customer service. Great job to you both Christina and Sujam, you both deserve a good pay rise. See you soon!!!

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Darren Zammit . 2024-03-03

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Cristina and colleagues are doing a great job - Thank you for your smiling faces, thank you for your service, it really means alot :)

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Cem Bozkurt . 2024-02-26

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Our go to place for a bento box when traveling. Yum food and within Budget.

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Jen . 2024-02-07

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FOOD POISONING! In mid-June, a friend and I had dinner from this place. We both ordered their so-called "Japanese Curry" to go. The first thing we noticed was that the place was far from being impeccably neat! We unfortunately disregarded our gut feeling and ordered our dinner. It didn't take long after ingesting our meal for us to get our first cramps. We instantly figured out what was going on! We were sick for a few days. Coincidence or not, two months later, I started being constantly tired with more and more episodes of nausea. After further medical exams, doctors found huge amounts of helicobacter pylori. This bacteria takes some time to settle in ones stomach! Of course, I will never have any proof to confirm any link between the two events... however, common sense and the same gut feeling I failed to listen to in the first place are stronger than ever! I want to mention that I rarely have food from such places, but my hotel was (unfortunately) very close to this place on that evening, and I love Japanese food (to which this place does NO justice), so I walked through their door... Also, to state the obvious, I am rather cautious regarding hygiene. Among many precautions I constantly take regarding that matter, I definitely wash my hands thoroughly and abundantly throughout the day. The last thing I'd like to add is that I never leave comments on Google... This says it all about my dissatisfaction!

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Joe Brian . 2023-12-20

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Unfortunately first time and last time in this shop. I went yesterday to buy a noddle soup ( Tofu Tom Yum ). I arrived at home to add hot water to my soup, And after stirring I realised a curly hair inside 🥴🤢 it’s just really disgusting ….

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Pauline . 2023-12-19

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Nicest staff members here. They are always nice and cheery with a nice word to say - I don’t know how they manage it!! I can’t comment on the food as I only come in for the prepackaged Mochi chocolate.

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I B . 2023-12-06

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Normally a fan of their sushi so tried the New Ramen offering for a wet cold evening away from home, the beef one. Big fail. Thin, mostly tasteless soup, minimal noodles and mushrooms and the total beef content is less that a single Mcnugget and tough as old boots, so suspect nothing more than ancle, jaw or some other off cut. I tried, but big fail. Flushed it.

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Simon Clifford . 2023-11-27

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Wonderful service from Christina! She made my day :)

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Beatrice Cerkez . 2023-11-27

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Great food and large portion sizes. Christina is really friendly and always so welcoming.

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Majd . 2023-11-16

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Amazing customer experience - the staff is so friendly and kind! The variety of sushi from meat to vegetarian, ramen, gyozas and rice dessert covers every taste. Prices are very reasonable for sushi and for central London. Great place for lunch and dinner. 😊

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Kyriaki Christofi . 2023-11-16

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bit slow to stock back up on food in the evening meaning you might only get like 3 choices if yo come after rush hour, but that’s probably not at fault of the staff who always are helpful and hard at work :) wasabi > itsu for taste + variety + price !

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dante pag . 2023-11-14

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Stupid worker it was a lady, tanned skin not quite sure on her ethnicity but it doesn’t matter , I go in and paid for my sushi eat in so the total was £10.45 then I was hungry and I bought and paid another sushi which was £4.45 normal price to takeaway and to eat in it would be £5.45 , I told her straight away as I walked to check out that it would be takeaway so I paid the £4.45 then I was with my friend so I go up to my friend and wait for her to finish her food so that we can get up and leave , this stupid worker unprofessional shouts across the shop and says that it declined keep in mind this was a lie , so she says to tap again and this time I look at the card machine and it says £5.45 so I say to her ‘excuse me why is it £5.45 and not £4.45 then she said ohh because you are eating in , I said no I’m not eating in just because I went back to my seat and sat down waiting for my friend to finish doesn’t mean I’m eating in , then she made a dumb face and turnt quiet so I go to sit back down then she comes again and she starts saying I’m waiting for you yeah I said what the hell I literally paid , then I check my bank transactions and I see that my £4.45 payment did go through and didn’t decline so she is just a liar , if she knew how to do maths she would atleast then think that instead of putting the whole total for the sushi box that it would only be the difference in money to get to the £5.45 but keeping mind that’s only if I was to eat there and I wasn’t planning to. I go up to the checkout and the manager was there I asked where she was and he said she went home I said no she didn’t go get her please then she came and she didn’t even want to look at my phone when I asked politely for her to look at my phone she kept saying no I’m not going to look no no listen to me the receipt is going to show , I said well your manager is being respectful and actually looking at my phone so can you please do the same and she kept being blunt and rude saying no . Honestly I won’t ever be going back to that sushi place again in Tottenham Court Road rude staff I hated my experience I even lost apetite.

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Jessie Marcelino . 2023-10-25

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This place has nice Asian food and good value-for-money

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Vaibhav Aggarwal . 2023-10-15

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Christina and Biplop were really nice and great service

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Yukirri . 2023-10-13

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I went in 3 mins before closing and no sushi left but lots of curry’s. The curry had a layer of skin on top so clearly had been out awhile, I asked if the half price discount was available (usually offered before closing) and was told no full price even though it would be throw away in 2 mins time. Such a shame they are wasting so much food, if you can’t sell it don’t waste it. Terrible for the environment too all the unnecessary produce. Maybe the guy was taking it home I hope.

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Shane R . 2023-09-08

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Flawless sushi as usual from Wasabi. Staff were very patient, kind and hospitable.

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nabsy XZX . 2023-08-29

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Excellent service in every location but especially this one. Christina was particularly lovely and helpful even offering to substitute my bottled drink for a colder one. Can be a little cramped but with the quick service you don’t really mind this.

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laura mcckinon . 2023-08-22

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C’était trop bon, les sushis étaient copieux. Une belle box. De large choix de produits pour tout les goûts. Étants une fan des sushis je n’ai pas été déçue. C’était excellent. Très bon rapport qualité prix.

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Laura Gozzi . 2023-08-10

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I’m just very impressed at the way the staff of this Wasabi consistently do their best to make customers feel welcome and appreciated.

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mark goldsmith . 2023-08-03

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Disabled users - best to avoid this place for now. Food and service was as good as expected for the price but the disabled toilet was a in a very poor state. The disregard of the needs of a wheelchair user led to my one star rating. There was no seat on the loo, making it difficult to use, and the hand drier wasn't working. The manager said it had been like it for a "long time" but she that could do no more than keep reporting it. She was told that there was no money available to fix it. No excuse not to get it fixed asap.

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Jacqueline Diss . 2023-07-28

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Absolute disaster. I haven’t been to Wasabi for a while but I was really craving sushi or katsu curry so I made an effort to walk there from Euston station to grab something to eat for the journey. The sushi looked messy and I wouldn’t touch it through gloves. Hot food was all dried up and the curry sauce had a big dried up patch on the top. Is it so difficult to stir it from time to time? Cured me from ever eating Wasabi again

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Justyna Gruszkoś . 2023-05-30

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very kind and helpful staff who advised me on which choice to make. they were very friendly and made conversation which brightened my day. the sushi was very reasonably priced and i was really satisfied with the quality for the price.

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Lizzie D-W . 2023-05-30

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my host was a guy called Shakib, he really brings a good energy to the place and makes me want tto back more

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Omi The Heroic Villain . 2023-05-16

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Best wasabi I have ever been to and I have been to this one quite a few times and experience always the same. Staff always smiley and friendly. Can get larger portions on request which are really filling and big. Oh and they take cash, which not many places in London take now. Top job at this branch

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Black Knight . 2023-05-10

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The food is reliably good and the staff is lovely, in particular Cristina. She is always smiling and super friendly. Her kindness is uplifting. Thank you Cristina

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Cavoclem . 2023-05-02

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Decent shushi in low price. 😋 I have also tried Bento here and it was just okay.

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Mouly Gupta . 2023-04-28

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Strongly recommended it. So fresh and big portion. So good. Salmon tastes so good.

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J T . 2023-04-22

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Even though it was 30 minutes before closing, they didn’t offer discount.

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Eunbyul Kim . 2023-04-08

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The best sushi place! Such nice people

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Veronika Houdková . 2023-03-30

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Served frozen sushi when the shop opened at 12, bought a couple boxes that were alarming cold to touch. Returned everything five minutes later as nothing was edible and rock hard in the middle…

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Rebecca Fernando . 2023-03-13

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Love the portions and their staff were friendly and great service. Always a fave, especially this branch 😁

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Erica Monroe . 2023-02-20

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Nice just so expensive. But really nice :) maybe not as original or fresh as in Japan but oh well.

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noriluka . 2023-02-02

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Affordable food with great taste!

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Dhimas Bayu Anindito . 2023-01-31

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to be quite honest, I didn't feel much flavor when I ate it, I didn't feel that magic flavor that represents good sushi, it seems a bit industrialized that pattern of making a lot and quickly selling it and not even worrying about that quality of flavor everything is kind of frozen or close to the most colder than usual... I've had excellent sushi around the world and this one left a lot to be desired! I was a little disappointed because it is a famous franchise brand. but you can eat. Sorry to report my experience.

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Flavio Airam . 2023-01-21

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All 5 stars to the amazing employees in this store! I was served by Christina (and another great male employee! Sorry I forgot the name!) around 8pm today, and they really made my day! If the owner of the store are reading this, your employees are the precious asset! They are the main reason I keep visiting this store!

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Zooy . 2022-10-27

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Pros + Very big portion + Fairly good quality food + Lots of rice + Priced well Cons - Slow service

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Gem Senol . 2022-08-31

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So rude, if i want less sauce why is it such a big deal

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Gloria Akua . 2022-07-31

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It was shut when it said online it was open

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Joseph Lenton . 2022-07-28

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Fantastic customer service from Christina

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Des . 2022-07-18

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Tasty hot take away food. Sweet and sour chicken is a favourite!

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Booker DeWitt . 2022-03-29

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Thank you Christina and Biblop for their excellent customer service. They’re super helpful and friendly. I’ll definitely return!

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Mary Yuen . 2022-03-19

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5* customer service from Christina and biblo this evening, even towards the end of a long day they were so welcoming and polite. Much appreciated!

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Suhur Mohamoud . 2022-03-16

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Today I went to wasabi. The second I went to the till the cashier looked at me as if I did something to offend her. I usually go to this wasabi as it is close to my workplace and the workers are kind however this one was very bitter and it showed. She asked if i wanted cutlery and as I didn’t hear her and thought she was asking if I wanted to eat in to which I replied no thank you. She then asked if I wanted any forks ( which i thought was the first time she asked about cutlery) to which i replied yes. Upon that she froze and looked at me. She said in a rude rhetoric tone, ‘ I asked if you wanted cutlery and you said no so why do you want it now’ and shoved the fork into my bag. I understand I misheard but really, was that necessary at all? Is it that hard to just put the cutlery in the back if I said yes? I had a long tiring day and just wanted a nice meal but left feeling belittled . Small things like that can really ruin a persons day. As there was a queue, I left without replying. She was east asian female worker.

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F . 2022-02-23

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I've never been to one before. This store was great. Lovely staff. Very friendly and polite. Plenty to choose from even fir a vegan.

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Trevor Weeks . 2022-02-01

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Half cooked rice.With over salted dishes. Obviously,This is a food factory. But price more like restaurants. Disgusting taste . Please avoid.

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James Henry . 2021-12-11

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Christina provides the best customer service in London! Im so happy to come back every time! Delicious food! Amazing customer service! Very well done and thank you!

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Jurate Nataly . 2021-09-30

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Quick friendly service. Ideal for a quick lunch in a busy day

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Hemant Kalra . 2021-09-20

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My wife left the phone in wasabi, Wendy who is working there found out my wife's phone and returned to us by post . thanks a lot

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Hadi Hollagh . 2021-09-09

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I was expecting more from the brand. But, was the best option where I was in central London.

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Elisangela da Silva Kanaan . 2021-08-28

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They removed the student discount. They removed the 30 min before closing discount on bento. They made the portions smaller. They keep increasing the prices. Quality is still medium-to-low. It seems it's all about money here.

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Fernando Gutiérrez Urzúa . 2021-08-26

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hot and cold food, lots of variety

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Andrea Pfitzer . 2021-08-26

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Place is nice and tidy, I just don’t like manager !? 🤷‍♂️

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Kaspars Balodis . 2021-08-17

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Great food! This particular Wasabi had a great range of options - some that I haven’t seen in other branches. Plenty of hot and cold options to suit all needs. There was a good variety of snacks and drinks too. Definitely one of the better Wasabi’s that I’ve been too.

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Kalelah . 2021-08-15

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Good stop food stop fast food sushi

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Al'Amin Husaini . 2021-08-12

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Great food covid compliment served quicky.

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Matt Malby . 2021-07-21

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Fast food the comida japonesa. Caro para o que é.

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Sergio Mendlowicz . 2021-07-09

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Tasty fresh food, very big selection and clean areas to sit and eat.

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Layla Coleman . 2021-06-30

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Good food for a fair price. Very nice staff, polite and friendly. Food 4/5. Staff 5/5 🙂

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Guilherme Marques . 2021-06-09

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Seems like the owner responds to 4&5 star ratings but not to negative ones. Two weeks ago I happened to walk into this store just before it closed and bought sushi. Was given a 50%discount. Was a pleasant surprise. Yesterday walked in at the same time but got no discount for the exact same item. And the staff (a guy) wasnt even polite about it and avoided eye contact when i asked him. What's happening ? Should I report this? Is your staff taking it?

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Jessica Lim . 2021-06-04

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Niestety jechałam na darmo. Można płacić tylko karta

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Krystyna W. . 2020-11-10

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Amazing food though wish they had more vegetarian options

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S S . 2020-09-30

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Good to find wasabi open with seating and hot soups

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Libusha Steele . 2020-09-23

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Soggy katsu. Bento Ya round the corner is miles better

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Z ito . 2020-09-08

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Wasabi is good but a bit too much on the expensive side

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Elliot Wasow . 2020-09-05

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Friendly atmosphere, the food was lovely

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Charlie “Jay” Packham . 2020-09-01

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Sold frozen sushi. Inedible. I asked for a refund when I passed the shop later that day as the food was taken back to work with me, and the team leader was dismissive and said I should have taken a photo as proof. Because icy rice photographs well 🤔 A wasted meal, and awful customer service. Will avoid.

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Tilottama Nandy . 2020-08-03

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Poor quality food I mean seriously very bad - don't touch with a barge pole. £8.00 down the drain

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Noah . 2020-07-02

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A popular go-to place for UCL students. It is like Japanese fast food, it offers 50% discount for most items 30 minutes before closing times. I will have to warn you here though, if you are going to Wasabi because you crave for Japanese food, you have came to the wrong place. The presentation is alright, but the hot food tastes absolutely horrible and makes you feel sick after a few bites. What you pay for is what you get, do try somewhere more central in London for proper Japanese cuisine.

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Chin Yang Tan . 2020-06-28

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Wasbi, is a great place to go grab something quick that's tasty, warm to eat when in a hurry. This place was fairly clean, service was very fast, staff helpful. Only problem was the toilets were closed no were to wash your hands not great when there is a pandemic gripping the nation and the whole place is a plastic palace! With all wasabi food outlets, the potions are a lot smaller than before, for £6.00 you done really fill a hole as they say.

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Dearlife . 2020-03-20

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C'est le truc que j'ai adoré trouver partout à Londres. Pas cher, frais, saint et bon. Je ne sais pas si on a ça à Paris, mais là où je vis, la mal bouffe est partout et manger saint coûte cher.

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River Song . 2020-03-04

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Loved it. Great prices. Awesome food. Good quality of products

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Dessigx Aleshesi . 2020-02-20

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It gives indian spice taste...nothing different

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Amit Pandey . 2020-02-16

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Tasty fast food with plenty warm and cold options!

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fathimah sulistyowati . 2020-02-15

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very good the staff is very friendly

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Loh Mui . 2020-02-09

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I like the concept where you go in, grab the food you want, pay a very fair price and go. The staff however seemed not very happy with their jobs!? I would not sit here to eat as it is like a cafeteria. Bright light and people walking around and in and out at all time.

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Jannet Schenkel Høgh . 2020-02-06

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Excellent sushi and the price is lower for the quality I've recommend

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ΓΙΑΝΝΗΣ ΜΑΡΝΑΣ . 2020-02-02

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Good grub but they shut the shop early at times and you miss out!!

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Remrett Gorden . 2020-02-01

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was served by Rin Yazowar he is very friendly guy and NEEDS A RAISE ASAP FOOD IS GOOD. HE IS UNDER PAID FOR WHAT HE DOES AND I WILL BE A REGULAR

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The Mellon Bros . 2020-01-31

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I’ve been here twice and ordered a bento box, both times they were barely warm and the food was dry. None of it seemed fresh at all. The staff are nice though.

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Phyllida Jacobs . 2020-01-29

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Great for a quick healthy lunch!!

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Alejandro Velez . 2020-01-23

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Stunning really loved the Tutankhamen exhibition

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Izzy Ferrari . 2020-01-21

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It never disappoints! Great selection of warm meals and you can even upsize your meal for a few more pounds and it's affordable.

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Ntoshane Mohlamonyane . 2020-01-21

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Maravilhoso e salva qualquer um! Tem opções de pratos quentes e frios e vem muita comida

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Amanda Souza Ferrarezi . 2020-01-18

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