Waggon & Horses, Eaton in Cheshire East

We stopped by here for lunch today. we didn't stay in the rooms but if the rooms however if the space in the restaurant was anything to go by the place was immaculate. Clean. Tidy. Dust free. A warm welcome from our host who saw us too a table and continued to look after us all afternoon. A lovely outing. The food was absolutely delicious. I ordered the vegan sweet chilli stir-fry and it was phenomenal. Thanks so much.

Terrible service!! I had an incredibly disappointing experience at this pub. Despite it being a Sunday with many empty tables (we were a group of 4 people - not a large one), we were told initially that no walk-ins were accepted. After some persistence, we were told we’d need to wait about 30 minutes, which we did patiently. However, when our wait was up, we were informed that the kitchen was at full capacity, and we’d have to wait another hour for food. The service throughout this ordeal was shockingly bad, with waitresses being rude and completely unaccommodating. This level of unprofessionalism and poor communication is unacceptable. I would not recommend this place to anyone.

We have only recently moved to Congleton. We had found the Waggon & Horses during previous trips here and always found the establishment and the staff just fantastic. Tonight, we were served by Adam, Danny & Maddie again and as ever, their attention to customers is faultless and they always make us feel so welcomed. The food by the way, has never failed to impress. I can’t recommend this place enough, it’s great.

Excellent rooms and the restaurant is really great too. A special mention for the outstanding staff. Really friendly, helpful and courteous. After a further stay. I have to say that the place is even better. The new, cooked breakfast inclusion is fantastic. The service is still unbelievably good, too.

Called today for the first time and last time.. had the goats cheese and fig tart. I couldn't believe my eyes, never before have i seen anything like it. Two small very hard pastry cases(obvious bought in). Chopped with what was supposed to be figs on the bottom and about half a dozen small cubes of goats cheese, what would fit on a teaspoon. No cooking involved. Disgusting. I complained and was offered something else, i chose scampi much to my regret. Every piece was the same size and shape hard outer and hollow with not much inside. We were in and out within 45 mins. Food came out that quick. Months later after being told they would get in touch I am still waiting. We will certainly not be calling again or recommending you.

We had a very enjoyable meal this afternoon. The steak and ale pie and fish and chips were very good indeed. Service and environment very good too. We'll be back.

Lovely family meal here, Katie was fantastic. Staff were all wonderful too!

Great venue and service. Katie in particular always goes out of her way to assist. Thank you

Beautiful tranqil b&b Beautiful food and friendly staff. Everything u need is available I love my stays here for some peace and quiet

Great traditional Robinsons pub Refurbished a few years ago, lovely place for food or just a beer

Young enthusiastic and friendly staff, perfect. You should be very proud of yourselves.

If your looking for a high quality comfortable stay in well appointed rooms finished to a high standard and coupled with a good selection of food and drink, this is the place for you, Friendly staff rounds off your stay.

Excellent service from staff. Food was good and prompt

We called ahead to check if they had enough vegan options in stock, and they said they did. Didn't have any vegan sweet chilli at all, so we ordered vegan lamb koftas as replacement. They brought three koftas instead of the four we asked for, then we were told they were out of koftas, so we ordered one round of chunky chips as a rwplacemt. They brought us fries. Total disaster, waiters/waitresses were nice and apologetic about it.

Beautiful country pub situated on the A54 near Holmes Chapel. Easy check in with a friendly welcome from the manageress. I found my room to be very clean and functional. Shower was amazing! Plenty of towels, fridge, smart flat screen tv, light up mirror, tea/coffee facilities with fresh milk, three pins and usb charge points, blinds and curtains, towel rail and heater, comfy chair and a double bed with ample pillows all made for a very comfortable stay. It is situated on a main trunking road (A54), but I still had a lovely sleep, wearing ear plugs. The only thing that let it down was not having a cooked breakfast in the morning, however a continental breakfast is delivered the evening before. I found the staff to be very accommodating in regard to my allergies and food preferences. Food portions were perfect and very tasty with plenty of choice on the menu at the right price point. I forgot my phone charger and the staff were very kind in allowing me to borrow one of their chargers in order to charge my phone. Have booked to stay there again whilst working in the area. All in all a lovely stay, thank you 😊👍

Really great food, and staff friendly but service wasn't so good, but it wouldn't stop me going back.

Returned for unplanned lunch today. Food was excellent. Piping hot. Had the club sandwich with the healthier option of a mug of the soup of the day. Love this idea. Highly recommend to anyone following well known food plan SW. Cheese and Onion pie with skinny fries and peas was excellent too. All round excellent welcome from staff. Gill was excellent advising us with food choices. Thank you Gill.

Staff very lovely and attentive. It was cold even with radiators and fire on. Toilets needed loo roll. Great food .

Had a lovely hearty meal, the team are great and fab atmosphere led by the new Manageress, I look forward to more good times here! I had the tikka and brownie for dessert and really enjoyed both.

Literally never had such appalling food and service in our lives, staff hopeless, didn’t seem to know what always going on and there was no manager to be seen, Sunday shambles!! Aboid

I had booked the Wagon and horses very last min for my sons 18th birthday and the service I had received was amazing. Nothing was to much trouble from communication on the phone with Demi. To friendly services from Adam, Danni and Olivia. A huge Thank you to the chef Hannah all 16 meals came out on time hot and all tasted amazing. Would definitely recommend wagon and horses to anyone looking to eat or even have a drink its a lovely pub myself and the rest of the party will definitely be returning.

My first time coming here and what and amazing experience it was! Amazing food, fantastic service and an overall wonderful experience. Special mention to Jack who was ever so friendly and welcoming. Highly recommend this pub to everyone and anyone.

A great experience every time we visit! Staff are extremely friendly and Jack goes up and beyond each time ensuring we the best experience possible. We will be returning again very soon

We travelled for over an hour to come back to this restaurant as it was so good the first time we came & as we imagined, it surpassed our expectations. The staff were absolutely brilliant & the food is delicious. Highly recommend this place.

Brilliant food and the waiters were wonderful helpful and happy.

Lovely atmosphere, nice food, good service, child friendly.

Great pub and food, the only weak area was our room

Wagon and horses is a absolutely brilliant venue stop here for a friends wedding. The rooms and staff are amazing,the food was is very tasty and was excellently prepared by the head chef Hannah. DEFINITELY will be stopping again. Thank-you

Really impressive how hard all the staff work. Very friendly. Will definitly be back.

Rooms and staff absolutely brilliant food was great. Hannah the chef was great thanks.

We stayed here for our friends wedding. What a great loacation, room was delightful. Lovely breakfast cooked by Hannah who i believe is the head chef. We shall definitely be back to try more of the menu ! Thankyou to all the staff.

Food,rooms,service all excellent

The decor of the pub creates a warm and welcoming atmosphere. The staff are excellent and the quality of the food is high.

Called in for late lunch, absolutely great, food & service perfect.

We visited last week as family were staying at the pub and we were getting married across the road at Sandhole Oak Barn (conveniently located). Although there was a big crowd of us, the staff were amazing, food was prompt (and delightful) and nothing seemed too much for the staff working on the day/ night. Some of the party were there from 2pm through until close and everyone’s reviews were positive! Would highly recommend to anyone who is in the area for either food or drinks! (As we didn’t stay on site, I can’t first hand comment on the rooms but from what I’ve heard they were just as great!)

Came here for sunday lunch after a viewing the area. Lovely atmosphere, food was amazing and well priced and even with 8 of us it wasn't a long wait or too expensive. Only complaint is we live too far to visit again without being in area

Called here today as we where passing for dinner when we walked in we pleasantly surprised we where shown to a table right way the staff where very friendly and helpful the food excellent and good value for money will definitely use again Mr S Carter

We came last night to celebrate our anniversary, and as always the food was incredible, staff were so attentive and the atmosphere is always so amazing!

Superb rump steak the best I've tasted in a long time, hubby enjoyed a huge and very thick gammon steak. Service is excellent really enjoyed our visit today after Christmas shopping.

Have to say Stayed here over the weekend and the Rooms were lovely and cozy. Service was first class. Nothing was an issue. Food was exceptional

Terrible “continental” breakfast to be eaten in the bedroom! Left outside room the night before in a wooden box so orange juice, milk and yoghurts were all warm. Pre wrapped croissants and a minuscule amount of milk which was barely enough for 2 cereals so none left for a cuppa. This is not what I would call a continental breakfast and not part of the treat of having a night in a B&B, we expected to go across to the pub where we could have chosen from a tempting selection of continental type breakfast food. If you just want a comfy bed and a clean bedroom for a night away from home then this place fits the bill, but, if you want anything approaching a half decent breakfast sat at a proper table then don’t bother going here, so disappointing and not entirely sure about food regulations with food that should be chilled in a fridge being left out all night.

A pleasant lunch with family while grandson on holiday from school

Overnight stay room very hot no fan, Road noise windows not great can hear everything delivery van parked outside around 7am filling gas. No remote in room for TV. Ordered 2 breakfasts only one delivered considering the pub served homemade meals breakfast consisted of shop bought croissant very disappointing. No staff on site so unable to check out until gone 10am or bring any issues to their attention. Email sent but as of yet no reply. Email sent 19/07 resent today still no reply. Just to update this company really doesn’t care about your stay 13/08/24 still no reply to emails sent if you are thinking of booking to attend a wedding nearby stay somewhere else you can’t walk back of a night no lights or pathway.

Food was good atmosphere was good

Since I last posted some time ago, when newly opened, we have had a recent poor experience. Went in Friday night early doors - 5.00 pm just three of us, on if us being vegetarian. The one decent meal on the menu was not available as the kitchen had run out ! At 5.00pm on a Friday night that doesn't bode well for the rest of the evening and indeed the weekend.!!! Asked about a simple pasta dish , but as all meals are now bought in then there wasn't that alternative and presumably the "chef?" didn't have or didnt want to help us out, so resorted to a soup and bowl of chips. As one of the three was celebrating a birthday it put a downer on the rest of the meal.Hopefully Robinsons will take note from the Plough and have a seperate menu that caters for a wider choice of visitor.Also now there seems to be a need for more maintenance etc. Toilet seat in the ladies has been broken for at least two weeks abd other niggles beginning to creep in .

The room was clean and comfortable unfortunately it was right next to a main road and very noisy fortunately I carry ear plugs so wasn't as much of an issue.

Really lovely dog friendly pub. Kids play area outside which is nice in the sunshine. Food was great!

The rooms were clean & nicely decorated. They are also spacious. Unfortunately it was very noisy, we had to have the window open as it was so hot & there was no fan in the room but the road outside is very busy. It wasn’t much better with the windows closed. The breakfast was the main let down for us. It specified an included continental breakfast, however this is something you order & is delivered to your room the night before. It’s very small & everything is in packets (nothing continental about it). There’s nowhere to eat it in your room either. The next day we were out at a wedding most of the day (we had mentioned this on check in) so as a consequence we didn’t get breakfast on our 2nd morning. No one had been to clear the breakfast dishes from the day before or left a new order form, the pub doesn’t open until 12pm so there wasn’t even anyone around to ask. Very much lacking effort. I feel it would be vastly improved if you offered a fresh breakfast inside the pub.

Food was Excellent Friendly Staff

Lovely Stay super room nice hot Shower and breakfast brought to your door we had a lovely stay and if in Area again would rebook

Stopped off here for food last night on our way to Manchester. The waiter seemed very confused when he asked if we'd booked and we said no, he looked around at a very empty pub confused about if he'd got a table he could sit us at. He was also confused about drinks to, and just kept repeating "it's all in the drink menu" Husband had a lovely burger, we did ask for no coleslaw due to allergies, which we weren't asked about, but it came in a bowl and not on the burger. I had the salmon. The salmon was lovely as was the warm pea salad but what threw me was the potato. I was expecting a few crushed seasoned, even buttered, new potatoes, what I got was 4 tubes of potato, like frozen mashed potato tubes, they were a bit weird tbh. No need for the balsamic either, didn't go with anything on the plate.

Stayed one night for a wedding over the road. Wish I never stayed. I phoned ahead of our visit To see if I could book in early as the wedding was 1:30. We were told could not book in until 3pm. I also informed them I was disabled and needed to set up medical equipment and they still didn’t accommodate us. The noise from the constant traffic kept us awake all night. The bathroom had toothpaste down the sink a pee stains on the wall. Wish I had took pictures. We were put on the first floor so I had to climb stairs. We had to leave the wedding missing speeches and cutting the cake. Come to book in we were told to join the queue of people waiting to dine. We were handed a leaflet containing breakfast details but we didn’t read it due to rushing to get back to the wedding. Hence we didn’t get a breakfast. I would have kicked off but my husband paid the bill. I would stay clear if you book and want to cancel make sure you do it within 14 days as you won’t get your money back. Not worth £128 room only.

Very nice staff, very welcoming to me and my pooches. The food portions were bigger than I expected which is a great plus! Fairly priced food and beers

Nice place....staff excellent....Food was disappointing I'm afraid.

Fabulous stay, great pub food, lovely staff

First time visit for us and wont be the last. Fabulous food and great service. Lovely surroundings as well.

Went for a birthday meal for a grandchild, very nice good service, plenty of inside and outside seating, food was very good, well recommendable.

Food was amazing staff were very friendly and polite

Super place very friendly helpful staff Excellent food

A beautiful place with very friendly staff. Very impressive.

What can I say well I was very disappointed came here today for lunch for a birthday lunch and waited over 1.5 hours for food to come which never came waitress came over and said I have lost you're order and had to take again still no food came half an hour later then they charged for our drinks felt really insulted, if I could give 0 instead of one star I would, the staff don't have a clue what there doing, won't be coming back I since have had an email from a manager to email in which I have contacted them and after 3 days I haven't had a reply, just shows you how incompetent this place is!!

Very poor service, we pre booked for food, placed our order and waited....40 mins later we asked about our order and they said sorry, they must have lost it. Placed order again, waited another 40 mins before asking the waitress who went and checked and came back, looked embarrased and said they'd get it sorted. We gave up at that point and went up the Davenport Arms instead which was superb. No apology at all from Waggon and Horses, didn't seem to care. Avoid.

4 STARS for our one night stay. The room (6) was lovely, newly decorated and very cosy! We stayed on a Saturday night, all the rooms were fully booked by wedding guests in the local area? The noise late at night was a slight issue as you could hear people opening and closing the main door and coming up the stairs. The windows to the rooms are not double glazed, again, you can hear the cars driving past and people talking outside. We had everything we needed in the room, en-suite with a shower, large tv, hairdryer, tea and coffee making facilities… but NO cups/mugs to make a brew in. We didn’t sleep very well and needed a coffee to kick start us before our journey home! I loved the continental breakfast!! and the box it was delivered in. Sadly, only 3 STARS for the meal we had in the restaurant. The food looked delicious - plenty to choose from off the menu. I was really disappointed with the ‘Hunters Chicken’ it was like eating rubber and the cheese on top wasn’t melted it looked like plastic cheese. Also, the fries on the side had a ridiculous amount of salt on them! It wasn’t very enjoyable :( That being said, we will return to stay and dine again. We loved the room, layout, decor it felt very homely.

On the main road to Manchester you have to drive to this location

Lovely food very friendly staff

Good quality meat and veg, quick service and tidy booths.

Went to the Waggon and Horses tonight for dinner for my wife's birthday and we had an amazing visit. Matt and Kyle looked after us exceptionally well and were very attentitive to everything we needed. Service was excellent, food was fantastic and the cake I dropped off was well presented to us. Thoroughly recommend and will be returning again, 5 🌟

Been a couple of times recently and everything has been fantastic.

Generally very good, however if the menu is telling you what is on offer you should get it when ordered, unfortunately this wasn’t the case on this occasion. Disappointing..

Excellent service, with 2 coeliacs in my group, every one was very helpful and accommodating, had no issues with the meal and was presented with a good choice. This despite their disclosure on the menu of not guaranteeing cross contamination in the kitchen. Meals were excellent and staff were friendly and knowledgeable.

Stopped for lunch, beautiful dining area, excellent attentive staff and great food and drink - highly recommended

Road noise not ideal, windows single glazed and draughty so noise gets in. Our room looked like it had a botched repair on the wall where something was leaking through. This was unnoticed until the dampness plus reasonably fresh paint transferred onto my partners coat and ruined it requiring her to wear it to a wedding with stains on and needing dry cleaning. Overal everything else with the room was a reasonably good standard. Location was good for a wedding at the barn over the road however not ideal as it is very close but the road to get to It is not safe to walk. Pub was good, and food was good if not a little pricey. Good selection of food and drinks.

Gill is great with customers and very attentive! ❤️ Loved our bank holiday Monday lunch, the food was very tasty. We especially appreciated the cosy environment and the noise level was ideal for the older members of our group.

We came on a bank holiday Monday and service was great! Gill was particularly helpful and the food was delicious!

Excellent service friendly staff big thank you to Lucas too!

We visited the Wagon and Horses for the first time on Friday evening and its safe to say we will be returning. The food was delicious and the service was fabulous. Nothing was too much trouble for Gill who served us and she was so lovely with our 8 year old son. Thank you.

We had a very nice meal on Friday and fantastic service from Lynn. Lynn made us feel very welcome and we had an all round lovely experience! :)

Spent the day here and received amazing service off Kyle, he was very friendly and chatty, lovely young man.

Lovely meal on Friday, food was great and Lynn was very attentive. Would come again.

Had a lovely lunch today Food was excellent and so was the service thank you (gill) Looking forward to returning next month

Had lunch here for the first time, whilst passing through. Surroundings are lovely and Gill and the rest of the staff were warm and welcoming. Food was excellent. Thoroughly recommend it.

Me and my boyfriend googled where to go which was local and found this. Ham and chicken pie was really nice - chicken was shredded which I prefer, The dessert was churros which were freshly made as still hot so that was nice. It was lovely and quiet, we also had a nice spot near the window

Stayed here overnight due to a wedding we were going to close by. Rooms were excellent and very comfortable. Super clean and looked brand new. Only downside was breakfast, in room continental but I like a cooked breakfast after a day and night of drinking. Maybe open the restaurant for breakfast. Other than that it was perfect.

Came for a family Easter Friday meal. Food and service was excellent. Big thank you to Gill for the super service ☺️

went to wagon and food was lovley pudding was out of this world , young man was lovley and danni was a delight nothing to much trouble , richard the manager was very pleasant also even remembered my order from previous visit which made me feel remembered xx definitely recommend them 5stars

Quick speed lunch during break from.college with my daughter. Prompt friendly service and nice meal and offered Tuesday chippy special. Happy days

Good warm environment and atmosphere. Staff very friendly and helpful. Would recommend.

Great atmosphere, really friendly staff and amazing food! We will be back again. Gill our server was very welcoming.

Nice friendly staff (Gill was lovely and very helpful) 👍

Very nice food, great service and brilliant play area for kids

Jill was lovely who served us, food was amazing and staff are friendly and approachable smiles all round

Wonderful evening, celebrating our 19th wedding anniversary. Great venue, value for money, great service & staff, and food. We will surely visit again!!

Gill was wonderful food was fab

Lovely pub, really friendly service. Food is standard fair, but well presented.

As ever a great experience food etc perfect yet again, thank you so much

Food smaller plates but not to bad.

I had the gammon it was lovely but I can't fathom it out why do you serve it with cabbage. My sister had the chicken she said it was dry and overcooked had to ask for more gravy

Nice food at pleasant place to eat

I've been there twice and I wasn't disappointed, the food was excellent and the service was perfect. it's nice to sit in a place as neat and clean as this. I recommend to everyone

We have visited on 2 occasions now and been served by Gill, she is very pleasant!. She is very friendly and a good asset to your business!. She remembered us from the last time!. It was my son’s birthday and she greeted him with a happy birthday!. We will defo visit again!. Food is beautiful and service is also wonderful!.