Waggon & Horses, Eaton in Cheshire East

Terrible “continental” breakfast to be eaten in the bedroom! Left outside room the night before in a wooden box so orange juice, milk and yoghurts were all warm. Pre wrapped croissants and a minuscule amount of milk which was barely enough for 2 cereals so none left for a cuppa. This is not what I would call a continental breakfast and not part of the treat of having a night in a B&B, we expected to go across to the pub where we could have chosen from a tempting selection of continental type breakfast food. If you just want a comfy bed and a clean bedroom for a night away from home then this place fits the bill, but, if you want anything approaching a half decent breakfast sat at a proper table then don’t bother going here, so disappointing and not entirely sure about food regulations with food that should be chilled in a fridge being left out all night.

A pleasant lunch with family while grandson on holiday from school

Called today for the first time and last time.. had the goats cheese and fig tart. I couldn't believe my eyes, never before have i seen anything like it. Two small very hard pastry cases(obvious bought in). Chopped with what was supposed to be figs on the bottom and about half a dozen small cubes of goats cheese, what would fit on a teaspoon. No cooking involved. Disgusting. I complained and was offered something else, i chose scampi much to my regret. Every piece was the same size and shape hard outer and hollow with not much inside. We were in and out within 45 mins. Food came out that quick. We will certainly not be calling again or recommending you.

Overnight stay room very hot no fan, Road noise windows not great can hear everything delivery van parked outside around 7am filling gas. No remote in room for TV. Ordered 2 breakfasts only one delivered considering the pub served homemade meals breakfast consisted of shop bought croissant very disappointing. No staff on site so unable to check out until gone 10am or bring any issues to their attention. Email sent but as of yet no reply. Email sent 19/07 resent today still no reply. Just to update this company really doesn’t care about your stay 13/08/24 still no reply to emails sent if you are thinking of booking to attend a wedding nearby stay somewhere else you can’t walk back of a night no lights or pathway.

Food was good atmosphere was good

Since I last posted some time ago, when newly opened, we have had a recent poor experience. Went in Friday night early doors - 5.00 pm just three of us, on if us being vegetarian. The one decent meal on the menu was not available as the kitchen had run out ! At 5.00pm on a Friday night that doesn't bode well for the rest of the evening and indeed the weekend.!!! Asked about a simple pasta dish , but as all meals are now bought in then there wasn't that alternative and presumably the "chef?" didn't have or didnt want to help us out, so resorted to a soup and bowl of chips. As one of the three was celebrating a birthday it put a downer on the rest of the meal.Hopefully Robinsons will take note from the Plough and have a seperate menu that caters for a wider choice of visitor.Also now there seems to be a need for more maintenance etc. Toilet seat in the ladies has been broken for at least two weeks abd other niggles beginning to creep in .

The room was clean and comfortable unfortunately it was right next to a main road and very noisy fortunately I carry ear plugs so wasn't as much of an issue.

Really lovely dog friendly pub. Kids play area outside which is nice in the sunshine. Food was great!

The rooms were clean & nicely decorated. They are also spacious. Unfortunately it was very noisy, we had to have the window open as it was so hot & there was no fan in the room but the road outside is very busy. It wasn’t much better with the windows closed. The breakfast was the main let down for us. It specified an included continental breakfast, however this is something you order & is delivered to your room the night before. It’s very small & everything is in packets (nothing continental about it). There’s nowhere to eat it in your room either. The next day we were out at a wedding most of the day (we had mentioned this on check in) so as a consequence we didn’t get breakfast on our 2nd morning. No one had been to clear the breakfast dishes from the day before or left a new order form, the pub doesn’t open until 12pm so there wasn’t even anyone around to ask. Very much lacking effort. I feel it would be vastly improved if you offered a fresh breakfast inside the pub.

Food was Excellent Friendly Staff

Lovely Stay super room nice hot Shower and breakfast brought to your door we had a lovely stay and if in Area again would rebook

Stopped off here for food last night on our way to Manchester. The waiter seemed very confused when he asked if we'd booked and we said no, he looked around at a very empty pub confused about if he'd got a table he could sit us at. He was also confused about drinks to, and just kept repeating "it's all in the drink menu" Husband had a lovely burger, we did ask for no coleslaw due to allergies, which we weren't asked about, but it came in a bowl and not on the burger. I had the salmon. The salmon was lovely as was the warm pea salad but what threw me was the potato. I was expecting a few crushed seasoned, even buttered, new potatoes, what I got was 4 tubes of potato, like frozen mashed potato tubes, they were a bit weird tbh. No need for the balsamic either, didn't go with anything on the plate.

Stayed one night for a wedding over the road. Wish I never stayed. I phoned ahead of our visit To see if I could book in early as the wedding was 1:30. We were told could not book in until 3pm. I also informed them I was disabled and needed to set up medical equipment and they still didn’t accommodate us. The noise from the constant traffic kept us awake all night. The bathroom had toothpaste down the sink a pee stains on the wall. Wish I had took pictures. We were put on the first floor so I had to climb stairs. We had to leave the wedding missing speeches and cutting the cake. Come to book in we were told to join the queue of people waiting to dine. We were handed a leaflet containing breakfast details but we didn’t read it due to rushing to get back to the wedding. Hence we didn’t get a breakfast. I would have kicked off but my husband paid the bill. I would stay clear if you book and want to cancel make sure you do it within 14 days as you won’t get your money back. Not worth £128 room only.

Very nice staff, very welcoming to me and my pooches. The food portions were bigger than I expected which is a great plus! Fairly priced food and beers

Nice place....staff excellent....Food was disappointing I'm afraid.

Fabulous stay, great pub food, lovely staff

First time visit for us and wont be the last. Fabulous food and great service. Lovely surroundings as well.

Went for a birthday meal for a grandchild, very nice good service, plenty of inside and outside seating, food was very good, well recommendable.

Food was amazing staff were very friendly and polite

Super place very friendly helpful staff Excellent food

A beautiful place with very friendly staff. Very impressive.

What can I say well I was very disappointed came here today for lunch for a birthday lunch and waited over 1.5 hours for food to come which never came waitress came over and said I have lost you're order and had to take again still no food came half an hour later then they charged for our drinks felt really insulted, if I could give 0 instead of one star I would, the staff don't have a clue what there doing, won't be coming back I since have had an email from a manager to email in which I have contacted them and after 3 days I haven't had a reply, just shows you how incompetent this place is!!

Very poor service, we pre booked for food, placed our order and waited....40 mins later we asked about our order and they said sorry, they must have lost it. Placed order again, waited another 40 mins before asking the waitress who went and checked and came back, looked embarrased and said they'd get it sorted. We gave up at that point and went up the Davenport Arms instead which was superb. No apology at all from Waggon and Horses, didn't seem to care. Avoid.

On the main road to Manchester you have to drive to this location

4 STARS for our one night stay. The room (6) was lovely, newly decorated and very cosy! We stayed on a Saturday night, all the rooms were fully booked by wedding guests in the local area? The noise late at night was a slight issue as you could hear people opening and closing the main door and coming up the stairs. The windows to the rooms are not double glazed, again, you can hear the cars driving past and people talking outside. We had everything we needed in the room, en-suite with a shower, large tv, hairdryer, tea and coffee making facilities… but NO cups/mugs to make a brew in. We didn’t sleep very well and needed a coffee to kick start us before our journey home! I loved the continental breakfast!! and the box it was delivered in. Sadly, only 3 STARS for the meal we had in the restaurant. The food looked delicious - plenty to choose from off the menu. I was really disappointed with the ‘Hunters Chicken’ it was like eating rubber and the cheese on top wasn’t melted it looked like plastic cheese. Also, the fries on the side had a ridiculous amount of salt on them! It wasn’t very enjoyable :( That being said, we will return to stay and dine again. We loved the room, layout, decor it felt very homely.

Lovely food very friendly staff

Good quality meat and veg, quick service and tidy booths.

Went to the Waggon and Horses tonight for dinner for my wife's birthday and we had an amazing visit. Matt and Kyle looked after us exceptionally well and were very attentitive to everything we needed. Service was excellent, food was fantastic and the cake I dropped off was well presented to us. Thoroughly recommend and will be returning again, 5 🌟

Been a couple of times recently and everything has been fantastic.

Generally very good, however if the menu is telling you what is on offer you should get it when ordered, unfortunately this wasn’t the case on this occasion. Disappointing..

Excellent service, with 2 coeliacs in my group, every one was very helpful and accommodating, had no issues with the meal and was presented with a good choice. This despite their disclosure on the menu of not guaranteeing cross contamination in the kitchen. Meals were excellent and staff were friendly and knowledgeable.

Stopped for lunch, beautiful dining area, excellent attentive staff and great food and drink - highly recommended

Road noise not ideal, windows single glazed and draughty so noise gets in. Our room looked like it had a botched repair on the wall where something was leaking through. This was unnoticed until the dampness plus reasonably fresh paint transferred onto my partners coat and ruined it requiring her to wear it to a wedding with stains on and needing dry cleaning. Overal everything else with the room was a reasonably good standard. Location was good for a wedding at the barn over the road however not ideal as it is very close but the road to get to It is not safe to walk. Pub was good, and food was good if not a little pricey. Good selection of food and drinks.

Gill is great with customers and very attentive! ❤️ Loved our bank holiday Monday lunch, the food was very tasty. We especially appreciated the cosy environment and the noise level was ideal for the older members of our group.

We came on a bank holiday Monday and service was great! Gill was particularly helpful and the food was delicious!

We had a very nice meal on Friday and fantastic service from Lynn. Lynn made us feel very welcome and we had an all round lovely experience! :)

We visited the Wagon and Horses for the first time on Friday evening and its safe to say we will be returning. The food was delicious and the service was fabulous. Nothing was too much trouble for Gill who served us and she was so lovely with our 8 year old son. Thank you.

Spent the day here and received amazing service off Kyle, he was very friendly and chatty, lovely young man.

Excellent service friendly staff big thank you to Lucas too!

Lovely meal on Friday, food was great and Lynn was very attentive. Would come again.

Me and my boyfriend googled where to go which was local and found this. Ham and chicken pie was really nice - chicken was shredded which I prefer, The dessert was churros which were freshly made as still hot so that was nice. It was lovely and quiet, we also had a nice spot near the window

Stayed here overnight due to a wedding we were going to close by. Rooms were excellent and very comfortable. Super clean and looked brand new. Only downside was breakfast, in room continental but I like a cooked breakfast after a day and night of drinking. Maybe open the restaurant for breakfast. Other than that it was perfect.

Came for a family Easter Friday meal. Food and service was excellent. Big thank you to Gill for the super service ☺️

Had lunch here for the first time, whilst passing through. Surroundings are lovely and Gill and the rest of the staff were warm and welcoming. Food was excellent. Thoroughly recommend it.

Excellent service from staff. Food was good and prompt

Had a lovely lunch today Food was excellent and so was the service thank you (gill) Looking forward to returning next month

went to wagon and food was lovley pudding was out of this world , young man was lovley and danni was a delight nothing to much trouble , richard the manager was very pleasant also even remembered my order from previous visit which made me feel remembered xx definitely recommend them 5stars

Quick speed lunch during break from.college with my daughter. Prompt friendly service and nice meal and offered Tuesday chippy special. Happy days

Did not stay at the venue.Had lunch only today.

Great atmosphere, really friendly staff and amazing food! We will be back again. Gill our server was very welcoming.

Good warm environment and atmosphere. Staff very friendly and helpful. Would recommend.

Nice friendly staff (Gill was lovely and very helpful) 👍

Very nice food, great service and brilliant play area for kids

Jill was lovely who served us, food was amazing and staff are friendly and approachable smiles all round

Wonderful evening, celebrating our 19th wedding anniversary. Great venue, value for money, great service & staff, and food. We will surely visit again!!

Gill was wonderful food was fab

Lovely pub, really friendly service. Food is standard fair, but well presented.

As ever a great experience food etc perfect yet again, thank you so much

Nice food at pleasant place to eat

Food smaller plates but not to bad.

I had the gammon it was lovely but I can't fathom it out why do you serve it with cabbage. My sister had the chicken she said it was dry and overcooked had to ask for more gravy

I've been there twice and I wasn't disappointed, the food was excellent and the service was perfect. it's nice to sit in a place as neat and clean as this. I recommend to everyone

Wonderful staff, lovely restaurant and brilliant prices. The waitress Gill was brilliant so friendly couldn’t ask for a better night out.

Jill served us and was extremely pleasant!

We have visited on 2 occasions now and been served by Gill, she is very pleasant!. She is very friendly and a good asset to your business!. She remembered us from the last time!. It was my son’s birthday and she greeted him with a happy birthday!. We will defo visit again!. Food is beautiful and service is also wonderful!.

Recently dined at the Wagon and Horses. The venue was nice, modern and clean. The food and drinks reasonably priced. And Shane on front of house was friendly and polite making us feel very welcome. Would go again

Lovely evening and experience food was amazing. Well done to Shaun and the staff who were very attentive. Excellent. Definitely be going back thank you 🤩

Lucas behind the bar very friendly and always joking and chatty

Great meal and excellent service from Shane. Will definitely be back.,

Great food at high quality gastro pub. Great service from Shane and team

Excellent food & service from Shane & Owen tonight. Very efficient & hospitable. Great friendly service!😁

We came here tonight for Pie & Pint it was absolutely delicious highly recommended

Walk in for a meal only. Staff were friendly and service was good. It was a quiet night but the restaurant was warm and the ambience okay. My French Onion Soup was very disappointing. It was a bowl of onions with hardly any liquor and also tasted very sweet. There wasn't a cheese cruton as described but two slices of cheese topped ciabatta on the side. The rest of the meal was very nice but lacking in the vegetable portion size. Basically the Soup spoiled my experience.

Fantastic service and wonderful Sunday Roast including a delicious vegan nut roast. The place itself is a lovely venue too

Very poor food ...We called in on Saturday 3 February for meal ,the waitress that serviced use was very friendly and the Henry westerns cider was best cider had on draft for along time,but that's it I am afraid for the good points ,the food along time to be served even though the pub was half empty,then the food was very poor had the chicken buggers which was all bread and smallest chicken burger ever seen & hand full of over cooked fries ,other meal was bq chicken looked like a lite bite ,and the bill was £85 could of cooked this at home for £5 plus 4 drinks,ok if you want call for nice pint but if your hungry forget this pub would go again ,will stick with the castle inn now it's reopened 3/10 that only for the waitress & the cider food gets 1/10

Lovely refurb done just over a year ago. Fine Robbies ale too. Started well on the food front but seems to have gone backwards. The turnover of staff is high, seem to advertise weekly for a full team, so that it is the brewery. Shame really. But said it many times, it should be a gold mine but accessibility from the nearby new developments is nigh on impossible on foot. I feel I have to add an update from my last visit which is really negative and disappointing. I want to support my locals as much as possible but it gets ever more difficult where dogs are concerned. I get pubs having areas for dog owners..but not everyone wants to share their space with ‘fur babies’ (yuk). People complain about kids, weren’t we all a child once? But nothing shatters the calm like a tiny mutt with its ear piercing yelp. The bit that was over the line for me though was the family of mum, dad and three kids with dog in tow. They thought it was acceptable to let their mucky, no doubt parasite laden mutt, sit in a chair with them at the table laid for six. Not good. What if the next person sits with decent clothes on? Dog hair, dog detritus is not what I expect to walk out of a pub with. Over to you Robinson, you need to strike a better balance for dog owners. Giving them free rein or failing to challenge bad habits will kill your trade faster than Covid or any credit crisis.

We visit the Wagon and Horses for meals and drinks with family and friends,excellent food and service.

We stayed a the Waggon & Horses for 2 nights February 2/3, 2024, (whilst attending a Wedding nearby). Well presented clean and comfortable room. A lovely meal in the dining room, drinks at the bar. Staff friendly and accommodating. Would stay again. 😊

There is a group of eight retired night nurses who meet up for lunch for our birthdays. We all enjoyed our meals, it was all served at the same time and was nice and hot. So we cannot fault the food and the staff were brilliant. We will definitely come again, thank you.

Really lovely food and super friendly service

It was good at first service is excellent although they give you little to no time to choose a drink I had just sat down with my family and the waiters had already asked what we would like to drink. Mains and starters exceptional but puddings on the other hand I had the churros looked alright and the churros themselves tasted fine but the ice cream was stretchy and chewy hand the toffee sauce was cold. Kid and dog friendly place. The overall rating will be a 3 as the desserts were not it.

Visited for lunch yesterday and were nicely welcomed. After lovely service from Danni, I had the Piri-piri chicken burger and my girlfriend had the classic c&b burger, both were cooked beautifully by Hannah and tasted delicious. Finally, Owen took our desert order and that too was delicious. 5/5

Great pub that has been updated, great food and amazing service apart from a very rude lady called Danny, she seemed to not want to be there and actually spoilt our experience when the new manager and other young lady made us feel so welcome and looked after us, Shame one person made the visit terrible seeing it was our father's birthday

We went last week and This waiter dylan was so sweet and really made this dinner xx

Visited today for aunts birthday, food and service excellent, a thoroughly enjoyable visit, can't wait to return.

Thanks again for the lovely food, Jill was great yet again. Thankyou

Enjoyed lunch with family. Table near the fireplace was so cute. Service was very good.. attentive staff ensured our meal was very enjoyable. Food served was just lovely and a good selection. Good choice of wine on the menu.. will be booking again. 😁

Jill was amazing - took my Grandmother for lunch and she went above and beyond for us!

Went for dinner with the family on the weekend, the food was great and so were the staff. We will be definitely going back again to this lovely country pub.

Lovely meal and very friendly staff - thank you

Excellent service. We dropped in on the way back home from visiting at the hospital. Excellent food. Will be going there again

Could not recommend this place enough! Modern rooms, dog friendly, great food and friendly staff, especially Gill and Shane. Would highly recommend the Sunday roast, one of the best we’ve had. Stayed for new year and everyone was really welcoming. Hotel rooms are newly renovated, dog friendly too. Just what we needed.

Lovely and cosy place. Could accommodate at short notice a table of 7 on an impromptu visit. Food was ok, pizza base was very hard to chew, pie crust and casing was burnt, but overall ok for food. A little on the expensive side and not a great deal of choice menu wise.

Poor Christmas Fayre menu, Our original deposit went missing and had to keep chasing up. Despite pre ordering, food service was very slow and the restaurant wasn’t even busy . 2 Prawn cocktail starters had 5 prawns 🍤 each, mains were cold. Turkey 🦃 dinner had one carrot 🥕 and parsnip stick on each plate. One Yorkshire was full of fat and had to be sent back. To say it was Christmas Eve it was very quiet and not all Christmasy. My husband even asked if they could put some Christmas music one. Having been disappointed with our food we asked for the bill for then to be incorrectly charged by nearly double the amount. We informed them of this and was then issued yet another incorrect bill. At this point we politely asked to speak to the manager as it wasn’t the servers issue but he refused to come out of the kitchen. This made us feel that even the manager wasn’t bothered so what more can we say. They accepted that we were right stating the overcharge even though they couldn’t work out why…. We paid our bill and left feeling hugely disappointed for what was supposed to be a Christmas Eve treat. We thought that this might have become a local since recently moving to the area but will avoid at all cost going forward. I can now see why the place wasn’t busy, poor management who obviously don’t care about their customers, average cold food and no atmosphere and then they had the audacity to try to overcharge us. Avoid avoid avoid

5 of us went for Christmas dinner,it was our first time visiting the pub and wow what more can I say our Christmas dinner was amazing from start to finish the service was great, the food was Cooked to perfection. we didn't feel rushed at all and it wasn't over crowded which was a lovely touch . we will definitely be booking with you again. thank you for making our Christmas meal perfect 🥰

Christmas Dinner food was lovely Even though they didn't have gas but food came perfectly cooked still Staff were amazing Would really recommend

Food was very nice.. would definitely recommend

Need more gluten free beer Lots of choices available such as from wincle brewery

Richard & Gills service was great at the wagon and horses was perfect couldn’t be any better 👍🏻

Richard and Jill have once again provided an excellent service at our breakfast meeting. It is a pleasure to have them looking after us.