wagamama rushden lakes in East Northamptonshire

Sasha tonight provided excellent service for our large party, bringing patience and wonderful product knowledge to the table. I had the Saku Saku Duck Soba with kimchi and thuroughly enjoyed the food!

Sasha was fantastic in accommodating our large group of 15. Great meal the day before our wedding

Nice food They serve whatever is made first and they don't make your table at the same time. Ive been twice and my food has always come first. The last time I had mine a good 10-15 before my partner. I usually wait for everyone to have their food and we eat together so don't expect that here. Eat as soon as you grt your food. That was a bit odd as no other resturant does that. The food was very nice though. The staff are friendly and it defeinfetly worth a visit.

Wagamama is the most overrated food concept. This branch is inextricably busy for mid food. We were seated near the door and nearly frozen to death. The floor team were working well but let down by the kitchen whose dish scheduling is just terrible. £15 for my wife to watch me eat what is essentially a giant Pot Noodle because her meal had arrived and been completely finished before mine had. This will be my first and last time I visit any Wagamama.

Dined here a couple of times, both times were a pleasant experience. Ate here mainly though whilst employed here as a wok chef where at times could make my own concoctions, which was good. but the food in general is if you like that cuisine good and well presented so little bias. Overall though dining here as a customer is generally quite good. Not had a bad meal yet.

Below average versions of oriental dishes. The ramen has no depth. This place is for people who don’t know any better.

Firstly my our food was cold and the chicken was pink both times we went. And when I went to go toilet there was no tissue or hand soap in the ladies toilets. Will not be returning.

Great food friendly staff always enjoy commig here

Nice food always packed but pricey

Dropped in midweek for a quick bite. Lovely meal as usual, good service so recommend for a place to eat at Rushden Lakes.

Love this place, Food is always excellent. Although busy service is always on point.

Busy,efficient,good atmosphere. Service very good and fast . Excellent for families, Hygiene is good. Access for disabled is good, recommend your visit at quieter times, gaps between tables is not large, (wheeler chair).

Friendly staff and good food! And for a chain, the fact that they don't include a service charge (we still tipped) and haven't gone cashless are both how I feel is the best way to be! :)

Never disappoints, was super busy when we arrived so we wandered off for an hour until the rush calmed down. Beautiful food as always, lovely team, great location 😋

Popped in after we'd been the cinema. Was getting late but were warmly greeted. Food was lovely, hot and tasty. Great choices on menu. Don't understand why there are poor reviews. Will definitely visit again

visited whilst shopping - was seated quickly, and food arrived even quicker! food was nice (although somewhat expected with it being a chain), and decent portion size. only let down was the duck gyozas - they were very disappointing! staff were rather casual, and seemed very uninterested which was a shame.

8th Dec 2024, my husband & daughter went to Wagamama in Rushden Lakes to pick up some lunch. I had Beef Brisket Hotpot, Tama Squid ball to share, my daughter had the pulled beef bao & my husband had the duck dumplings. At the counter, the cashier asked my husband if they were out doing Christmas shopping which my husband replied with a No. Unfortunately we are on our way to hospital to bring lunch for my wife (me) who's been stuck there for 4 weeks due to broken leg. With that being said, the cashier packed 2 slices of cheesecake as a complimentary to cheer us up. What a lovely gesture.. So, thank you Wagamama! I've always loved your food & now, with such great & compassionate staff, I love you even more!

Terrible service! Been told we get free starters if scan code and pay online. Ended up paying for something we would never order if wasn’t told is free! Manager couldn’t help and they happily made us pay! Never go back again

Fantastic place the food is amazing and staff are fantastic go out there way to make you happy 😊

Ordered a dish with chicken prawns and noodles. 3 tiny and I mean tiny prawns and 4 tiny slithers of chicken.!!! Was told by a supposed manager with an attitude that was the normal portion and all for £15..!! Basically a plate of noodles. Subsequently THE REAL MANAGER !! came over and wiped the bill… Shocking..👎👎

If you can wait 5 mins for a table this place is brilliant. Always good food, service and atmosphere.

It was a clean friendly environment. Waitress was sociable and food was flavoursome we had a nice time.

only my second visit to Wagamama and first evening visit. We had to queue for about 15 minutes to get in but once seated we had a really fantastic experience. Aisha who served us was lovely, the food was amazing apart from the Gyozo that were just bizarre. All in all a fantastic evening.

Lovely lunch....my little ones first wagamamas!!! The staff really quickly found us a table with room for our pram and a high chair. Food was lovely, tried some new menu items too which were really good.

As a regular customer of Wagamama at rushden lakes, the last meal I had here was disgusting. The chicken that was served was raw the other food that also came to the table was cold. After asking to speak to the manager the manager came over to the table to tell us it was a vein in the chicken and that if we would like we could have a fresh plate cooked. After receiving this chicken it put myself and my partner off the meal. I was very disappointed on how this was acted on, it was never offered to have it taken off the bill we had to ask as we wasn’t satisfied with the food received, after taking this further the customer service back in regards to this is awful, no customer care what so ever.

The food is amazing and very welcoming atmosphere. We enjoyed our lunch date and the staff is very friendly especially Milly.

All the food and cocktails were tasty, fresh. Had amazing dinner here. Well worth the money.

Fantastic. Staff were so friendly. Gorgeous food.

A surprise after a long break. During the pandemic, ramen from one wagamama restaurant tasted like broth, here the taste was really good. The service was very helpful and fast.

We always enjoy a Wagamama, no matter what. No queues, quick service, fresh food, great team

Nice staff and clean restaurant but quality of food very poor in flavour and taste. If the chef If the had tasted both my partners and my dishes they would not of sent them out. I was really looking forward to trying the Wagamama experience but based on what we experienced both my partner and I won’t be back. Very disappointing but great staff.

Good old Wagamma Always the best Delicious food best service a specially from Lily today Love you guys

Good fresh tasting food, service took a while but waitress was very friendly and polite. Tables were a bit sticky, we had pad Thai with chicken asked for no prawns/ more chicken but didn’t see much extra chicken however food was well seasoned and enjoyable.

As great as it always is, highly recommend

You know what? This place used to be my go-to in Rushden Lakes. The food is usually to die for, but on my last visit, I was left underwhelmed. The kick in the food just wasn't there. And you *need* the *kick.* So this time it gets a 3/5. The drinks can also be a tad bit stronger. But this place is still a good time. It'll still take my money, if pork belly anything is on the menu.

Lovely food available inside or on an outside lakeside patio error. Good service from friendly staff. Dishes kept arriving at regular intervals. All on one level with good lighting.

Good place to enjoy a great meal.

Had a lovely time with great food and outstanding service by "Cerise". She is a real credit to any business. Thank you for making my partners birthday special

Absolutely shocking service when ordered for delivery! Wrong items sent, salads instead of deserts. Meat instead of veggie options. They knew it was wrong as items they sent were circled in the receipt! Spent £72 on a completely wrong takeaway. Was meant to be a birthday treat.

Outside tables are all sticky dirty. The food seriously average . Six policemen came out of the main restaurant with someone they arrested. Overall awful.

Beautiful place! Food is amazing! Amy was our server and matthew was very lovely and held good conversation! 2nd time in 2 weeks!

I love this place! Food is always top notch and staff is very friendly!

Cerise was an absolutely amazing server, helped us choose what would be best with our drinks and food! She should have a pay rise!!!

cerise was so amazing!! lovely service and followed with a beautiful smile. will definitely be returning.

Nice atmosphere and good food. Vegan and dietary inclusive options clearly marked on the menu. Pay via qr code.

Tasty ramen, fantastic customer service.

Went to Rushden lakes branch tonight have been a few times before. Not one to usually write reviews but felt I had to due to the waitress we had, a girl called Lilly. A breath of fresh air. Made us feel very welcome, was very attentive, polite and helpful with ideas for our order. The drinks arrived very fast and the dishes came out staggered but just right. My daughter was waiting for her main and before we even had to ask where it was she appeared apologised for the hold up and went to chase it up, with the dish not far behind. Worked her tables impressively showing the same attention to detail to all diners The recommendation on my mild curry with having a side of firecracker sauce was the best. Praise when praise due. Well done

One of my favourite places for food! Staff are so friendly and the food is delicious!

We last visited this restaurant on 24 April this year. It was a very poor experience. I tried to contact the management to explain my thoughts but couldn’t so I wrote a TripAdvisor review. After many chats with them later and my offers of suggested changes to their systems and supervision I wondered if anythings changed……Marginally! Reception slightly improved. Trying to place an order or seeking assistance ..requiring a drink..or the bill. Still very difficult to 'catch the eye’ of the food service team who were NOT busy. I asked if there was a manager on duty and got a mumble reply that suggested more than one…….but nobody came to see us. I made a very bad choice. A tasteless grilled chicken ramen…..the chicken was grossly over cooked and therefore very dry and tough. I won’t make that mistake again. My wife chose much more wisely, Shu's 'skiok' chicken which she throughly enjoyed! The waiter did ask if it was all OK…my wife said it was wonderful, I said no, mine was tasteless and over cooked and he apologised. This establishment basically lacks good supervision to ensure that customers are being cared for. We like Wagamamas…but NOT THIS ONE!

First time going to a Wagamama. Had an amazing time. Matthew was very friendly and showed us to our table and took our order.

Awful food. We got three ramens and all were abysmal- the soup was absolutely tasteless, quite literally tasted like water, and the noodles were so soft they tasted like cheap pot noodle noodles. The pork in the pork ramen was not at all crispy and just tasted like a badly cooked lump of meat. It was quite busy so the service was bit slow, but that’s understandable to some extent. However, the food was just not up to standard and made the whole experience really disappointing…

Fantastic food, fantastic service, fantastic staff. we noticed the chicken was a little pink, we were assured by Emma that everything gets temperature tested here but she was still more than happy to exchange the dish regardless. Thank you Emma Been here so many times and will still continue to come in the future.

My husband and I arrived at this restaurant at 8:45 on 20/06. We were seated immediately and a drinks order taken, after a 20 minute wait I approached the bar and asked where our drinks were; throughout the time, we observed the waiting staff chatting and laughing around the bar. My query was dealt with in a dismissive manner and no apology was given. After another 10 minutes we finally got our drinks and our food was ordered, which came relatedly quickly. We asked for the bill, waited another 10 minutes and so decided to stand by our table to see if this would elicit any action from the staff. We were eventually given our bill. We were disappointed by the standard of service, especially when the restaurant was quite - there were only 10 tables being used in total, inside and out. We waited 30 minutes for a food order and drinks, then another 10 minutes for the bill. Also what is happening to the portion sizes? they seem to be shrinking!!

Always nice food and a decent atmosphere, fairly priced.

This is our local restaurant and we have been coming here for months. Food is always badly cooked and service is very bad. We have given this branch numerous chances and lots of feedback however, nothing changes. Save yourself time and money, avoid this restaurant and go elsewhere.

Went for Father's day meal with my son's and I cannot fault anything,waitress service was very helpful and friendly and food was delicious.I have been to many Wagamama's and this restaurant was definitely without doubt the best of all 👍👌

We came here for Father’s Day. Third time to a Wagamamas but first time here. Food was very tasty and piping hot. Kids katsu curry was very good as well

The type of food is not my favourite.Staff were polite and helpful

food of your choice lovely service went on a sunny day so atmosphere was perferct

Food is mostly very good - with little exceptions. It feels healthy and fresh. The service isn't as good as it used to be. It feels like all the floor staff is underpaid, underage, and is not really engaged in what they do. Firstly - we had to wait for our drinks forever. Secondly - I received all my food before my friend got her starters,but couldn't eat as there was no cutlery. After we asked for the cutlery, we had to ask again as it wasn't complete. We had find sauces and tissues by ourselves. I still had a good time, but it is not as good as before.

This isn't the familiar Japanese ramen and fried noodles; the noodles are too soft, and the soup base is bland and tasteless. I asked the server for a glass of water, but it never came by.

Good food, quick service. Just expensive. Seen as a treat, once in a while....

Great food and especially great service by Abbie! Thank you so much for the great experience!!

Shirodashi pork belly, was excellent! Enjoyed the beet-up juice to!

Really had great food and service

Nestled in a charming shopping area, Wagamama beckons with its stunning all-window exterior, offering picturesque views of the serene lake or the vibrant hustle and bustle of people strolling along the waterfront. As you step inside, you're greeted by an ambiance that seamlessly blends modern elegance with inviting warmth. But let's talk about the main event – the food. With prices that won't break the bank, Wagamama offers a culinary experience that's as delightful for the taste buds as it is for the wallet. Families are welcomed with open arms, with a dedicated kids' menu and high chairs available for the little ones. When it comes time to order, the convenience of paying by QR code streamlines the process, leaving you more time to savor each delectable bite. And speaking of bites, the ramen options are nothing short of sensational. While there are several tempting choices, my personal favorite is the mouthwatering beef brisket paired with a perfectly seasoned tea egg. Of course, Wagamama has something for everyone. For my wife, the chicken teppanyaki is always a hit, with tender chicken and a flavorful sauce that's sure to please even the most discerning palate. So, whether you're in the mood for a leisurely lunch with a view or a family-friendly dinner that satisfies every craving, Wagamama delivers an unforgettable dining experience that's as satisfying as it is memorable.

Nice overall experience. The waitress was a bit weird, but the food and drinks were amazing.

We were seated pretty quickly but had to wait quite a while for our orders to be taken. The staff were friendly, the food was tasty, and their alcohol free drinks were delicious, albeit a little pricey. The vegan sticky ribs are a must 😋 I didn't realise they have their own cookbook, available to buy in amazon. All in all, it is a nice place to eat, even if the service is a little slow.

Lunch with my daughter after a little bout of shopping.

Great staff, really good service, meets all your requirements, less spice, more spice. Well done.

Great staffs. Despite busy hour food were served in good time

We have eaten in at least 5-6 other Wagamama’s and we have always enjoyed all aspects of that experience. Nice cheerful staff keen to provide a good fast service, attentive and returning frequently to ensure all's well. Food that’s been very tasty and well presented and usually hot. Rushden Lakes branch fell on all of the above criteria. It was Wednesday lunch time and the restaurant had barely 10% occupancy. When a waitress did appear there was no warm welcome..not even a ‘hello'!………just a 'wait there!' We were directed to a table which we turned down and we were led to another, with a look of disdain. From there on every time we wished for service we had to ask and it took an age to produce a result. As the restaurant was so empty we could observe that there was no good reason for such delays. There were 4 food service staff on duty none appeared to be enjoying their work. What they did do was to create a negative ambiance throughout the restaurant. Our food order spent much too long on the huge thick marble counter top being rapidly cooled by heat loss into the counter. Marble is used in kitchens as an excellent surface to reduce food temperatures. I observed this happening continuously during our visit. I suggested to the head chef he could reduce this problem by placing the plates on cloths or paper to insulate the food from this obvious heat loss. Not only was the food tepid but the cooking liquor had drained down off the food onto the plate so the food above becomes less flavoursome and colder as a result. I did suggest that the contract we had on entering the establishment had been broken and I was entitled to reduce the amount I was charged. The chef offered me a voucher. But not living locally I chose not to accept. Wagamama managent need to urgently review not only work practices and procedures but also consider how to overcome basic design flaws in their front of house operations to ensure foods are served at the RECOMMENDED food safety temperatures!

Food good, ambiance good, but expect to eat separately. We were there as a couple. My wife's meal was presented 5 minutes before mine arrived. I have heard of this before my visit but thought it would be ok with just the two of us.

Food good, ambiance good, but expect to eat separately. We were there as a couple. My wife's meal was presented 5 minutes before mine arrived. I have heard of this before my visit but thought it would be ok with just the two of us.

Great flavoured food, fast and delicious.

As always great food complimented by friendly, knowledgeable helpful staff. Always a great experience.

Very friendly staff, nice food 👌

The edamame we ordered was so hard and chewy it was so hard to swallow so we just left it. The bao buns we ordered came out at completely different time mid meal. My partners food came out way before mine, he had almost finished his as mine arrived. We couldn’t even ask to get the Edamame off the bill as no one would come over to take our plates or ask how the food was. however our waitress was lovely. The mains themselves were lovely. Disappointing first visit. Was definitely not worth the price :(

Honestly the service here is terrible. I had at least 4-3 problems here today honestly don't waste your time going her anywhere else is a better experience the atmosphere here is good but food and service is a absolute disgrace...

Never again. Poor service. Went there as a family of 3 for a birthday meal.. My starter's came out first so i waited for the other two starter's to arrive so we can eat as a family..... Oh no 5 minutes later my Main's arrive. When asking the waitress about the other's dishes she quite rude and walked off. And to be honest the food was very bland. Which i ended up leaving most. I've had better tasting POT NOODLES with more of a flavour. By the time my daughter's dishes (starter's and main's) came out i had already finished... FIrst time and LAST for me

Not been to a Wagamamas for a while, so we really enjoyed the experience. Great food & tasty deserts.

Came here for the first time and had a lovely time. Staff were very friendly, our server Lenniy (so sorry if that's spelt wrong) was wonderful! Would definitely come again.

Worst food I have ever had. 2 bites and in bin

Sometimes we just need a quick break from life. This was one of those days. Another really nice lunch. Dishes being served quickly, dishes always prepared well with loads of flavour We had a few starters and a main to share. The duck gyoza was excellent, crispy chilli mushrooms delicious and the main grilled duck Donburi definitely worth a try. Can’t wait for summer to sit outside for a meal

It's Wagas. It's got great food, great service and the ramen is to die for.

Not the best wagas I have been to. Curry ingredients were burnt.

Always fantastic, very good wagamama restaurant with some really good chefs. Very tasty dishes and brilliant service.

Little wait but was definitely worth, 10/10 spoke to some of the chefs there and they really care about there jobs, pretty sure his name was Liam and dished us up the best ramen I’ve ever had

Not been in ages to a wagamama ... really lovely meal

Really enjoyed our food it was lovely.

Wasn't overly keen on the whole experience. The food was disappointingly cold and tasteless and the service was appalling.

Have always loved eating at Wagamama, however sadly was very disappointed with the food this time, yaki soba quality and variety of ingredients much inferior to all my previous visits. Seems to be much more expensive than I remember.

Oh dear. Not a very good experience. Unclean tables and menus. Food brought to the table out of sync. Not particularly tasty and not hot. And the final nail in the coffin was the price, 2 people at £84 for an average meal. I will definitely not be going back.

Lovely place to eat, always clean and the staff are really friendly. Food always comes out really quickly which is nice, it's always tasty and well presented, as well as being consistent whenever you go. Can get a bit busy sometimes over the weekend or evenings so sometimes there'll be a wait, but it's usually not a long wait.

Great food, it was so tasty! Our food arrived at our table within 15 mins of ordering it also, absolutely faultless service. Thank you Wagamama!

Delicious food, fast service, friendly staff and short queuing time.

Went recently for a belated secret santa meet up with our friend group and the staff were super accommodating considering there was 8 of us, and as always the food was spot on, will definitely return again

Great service, its brilliant to have so many vegan options, vegan ribs, king oyster mushroom skewers. But the dishes can be quite spicy and a meal for 2, with 2 sides, 2 mains and 2 soft drinks was £48

Great service, its brilliant to have so many vegan options, vegan ribs, king oyster mushroom skewers. But the dishes can be quite spicy and a meal for 2, with 2 sides, 2 mains and 2 soft drinks was £48

Dropped in on a Sunday evening after shopping. Shown straight to a table with no waiting. Service was quick, server was great, food was lovely. Regular check ins on food quality, any extra drinks etc. Always nice to visit after a hard day of shopping.