wagamama cheshire oaks in Cheshire West and Chester

This is a personal review about one of the servers. Kam (the one with pink hair) went out of their way to get my girlfriend a no calorie menu which doesn’t sound like much but it meant a lot to her. They had non of those menus and so Kam took the time to cross out all of the calories on a menu so that she wouldn’t be able to see them. Top tier service. Thankyou so much Kam :)

Favourite place to go with friends or little lunch date with my daughter foods fab helpful friendly staff!

Really confident and assuring service from Mutaro, thrilled with our evening and can't wait for the next time - nothing is too much and service is always top tier! thank you.

Writing this review now as this is the 3rd time I have come into this wagamama and the service has been dreadful, Once seat i waited over 15mins fo someone to attend us although there were people who arrive after us and were attended to straight away. After then calling one of the waitress over advising that we have been sat her waiting and no one have come to take our when someone came over there was no apologise just a vacant expression. I will not be going back to wagamamas here again.

Good nosh in a nice environment well served👍

Great food, great service, great atmosphere if a little loud at times. Staff are always polite but the only thing I don’t like is some ask if you want to leave a tip, it’s awkward sometimes. Always leave but prefer it only own terms. Other than that it’s always a good experience

ok if you are into being served a bowl of hot water with a flower in it

Always a great experience. Delicious meals and great service guaranteed!

Brilliant, always good. Lovely food served in an unfussy relaxed atmosphere.

Amazing fresh food, it's a little loud but delicious. Love it.

Fabulous, loved the food, loved the drinks. Everything comes as and when its ordered, so dodont wait for your whole tables food to come. Lots of unique flavours, reasonably pro Iced for what it is.

Went with my family. We were all very happy. Can't go wrong with wagamama!

It’s been a while since I visited Wagamama’s but I won’t leave it so long again! The stars for me were the chilli prawns, but everything was delicious - I enjoyed a number of small dishes (seared tataki - the salmon one was delightful too), while my wife loved her chicken raisukuree. Oh, and the cheesecake ……..

Great fresh food, super quick service. Very friendly and clean.

We are curry and ramen here. The ramen was quite below our expectations. And the curry was beaten with the taste of coriender. The taste was a disappointment for us. We got our orders quite quickly. This was appreciated. It was also good to see cooks doing their job at an open environment being seen by anybody. Regarding payment; you can do QR code payment here BUT it doesn’t feel ok to have to give your contact details to be able to proceed with the payment.

Had a delicious meal this evening. Great service from Sophia who advised us on dishes and kindly had my main course made slightly less spicy. The food was delicious and despite it being really busy, the service was great

Always clean and good food and service

I've always been a big fan of wagamama since my first visit and the Cheshire oaks branch is no exception. The food was delicious and just tastes fresh, same with the drinks.

My started and main course came and I had finsh both before my wifes food came not great service plus food was just okay

Elle service is remarkable , amazing and super fantastic . She is very polite , friendly and listens customers orders carefully .

Table ready straight away, quick service

Today we were served by the lovely Bee, what a ray of sunshine she is! Our service was nothing short of phenomenal, and the food was spectacular! Will definitely be returning soon, what an asset to the team she is ❤️

Great food and quick service. Due to the size of the restaurant and how busy the area is, you do feel under pressure to spend as little time there as possible, but food quality will make you stay!

My food arrived cold complained and they stuck it in the microwave and still came back cold my friend ordered the same meal and was fine no customer service what so ever never going back

Great place to eat . Friendly staff and great service.

Very nice food. When querying if something was burnt it was replaced without any question

Always great food, good menu lots of choice.

Great food, served quickly. Service was good - waitress was very attentive. I'd definitely go back.

Amazing service and food. Definitely recommend it.

As usual the food was good, but the service was awful. It was late enough in the day and was getting quieter. But the service was poor. Asked for water 4 times, given three menus for four people, asked for a gluten free menu, gave a normal menu, the table next to us was cleaned of some bowls but left food all over the paper matts, waiting staff were arguing. We will be back as I like the food, but the service needs sorting as it was an embarrassment.

Really great service, greeted at the door by friendly staff. Table was to our preference and in a light area. Our server Jason was very knowledgeable about the food and recommended dishes to our taste, he suggested we get an extra sauce to make our own mash up of flavours - great idea. The food arrived very quickly and was delicious. We will definitely come back again very soon. We asked the manager Christina about catering for allergies & she made sure our food was prepared safely. Excellent customer care from all staff.

WOW, food is fantastic, sat outside in the sunshine, with great food and friendly staff

It was one of my favourite places to visit, but the huge hike in prices has out priced our family from eating here now unfortunately

3 out of 4 meals arrived nearly at the same time however 1 came much later. Would prefer all meals reasonably close together.

Good food, chilled environment and service with a smile. What more could you want

Was taken aback by how flat the flavours were. Chicken in the ramen was hard to chew. Portion was little. Can’t understand why there are still many good reviews here. I personally would not come back really.

Barely legible menu, unrecognisable to ourselves, staff basically clueless.

Top notch food, service and atmosphere at this popular restaurant 😋

We were in for my nephew’s birthday and were served by Adam. He was so attentive and made sure we had everything we needed. He was smiley, genuinely friendly and clearly very good at his job. Please pass on our thanks to him, keep up the good work!

I ve asked to sit outside, it's the only day it's sunny in UK as you know, so outside was maybe 15 tables and only 1 couple sitting with a dog. So when I reached to ask to the waitress if we could eat outside, she told me I wasn't allowed as I don't have a dog. I can't believe it. I understand if maybe all tables are completely full it's no option for people with dog, but was only 1 couple sitting. Absolutely disgusting. Will never ever going there.

Fantastic from start to finish. Never dined here before and made sure to try lots. The Boa buns were so soft and light but packed with flavour. Duck gyoza with the cherry hoisin is something else! Teriyaki chicken was lovely and the raman was to die for but the best part is how low the caloroes are. You could definitely still eat well on a diet! The children's menu is also insane value for money too. Loads of flavour, massive portions and super informative, attentive staff, particularly a lady called Kam and there was another before her but i didn't catch her name (sorry) She suggested the chilli margarita. It was all beautiful. Thank you so much! From the pink hair lady, the bald guy and the crazy kid! X

Service was wonderful, food delicious & arrived quickly as always, can't complain. Would come again.

We had a lovely experience at Wagamamas. Sandra was very helpful and cheerful!

Great experience. Quick and helpful service from Adam, with advice on new drinks which turned out to be delicious! Wonderful food as always.

Was busy but good food. One of our party finished their food before ours arrived

Lovely atmosphere per usual, we got the beef ramen and the yaki soba. Both delicious!! Staff were lovely our server Sophia was great, recommend the yaki soba 10/10

Really busy restaurant. Food was good Staff were excellent getting people in and out.

Never had a bad meal usually something new

The food was lovely we had no problems the staff were great

Food amazing, staff so friendly it's always a pleasure to visit 🙂

My food was really nice to be fair and everyone else with us was very happy with the food , there's a good menu, drink orders were a bit slow , you cant book a table so may have to wait outside for a bit , nice place recommended.

Food was great as always. Maria was lovely and very helpful with quick service. Really enjoyed it. Thanks

Thoroughly recommend the Pad Thai, lovely taste and has a slight kick to it.

Just a shame there was very little choice on g/f food.

Always beautiful drink available

Cold food, £60 wasted would never go back again, we're regular customers but after today would never go back, toilets dirty too

A good place to rest and having dinner in between your shopping time. It is nice that you can get one Japanese green tea for free.

Try the firecracker, it's awesome, seating could me more comfy for the price of the food!

Marked low for food because of a chilli allergy which they were informed of, but didnt take correct precautions and I had a reaction. They never checked up on me once whilst there apart from asking if I wanted a glass of water. Really bad. My husband had to go find a shop for antihistamines. However the rest of family enjoyed their food.

Standard wagamama food, tasty, hot, hit the spot. The staff were excellent, keeping us up to date with what was happening and making sure we got our food in a reasonable amount of time from the kitchen.

Anyone who comes shopping and wants to eat some Asian style food, I recommend this restaurant. The quantity is large, the food is ok, I think it's the most delicious there.

Restaurant was very busy but service was excellent and food was delicious. Great experience all round. The staff should be proud of themselves as they were rushed off their feet, so to still give an amazing service was quite a feat

First time visiting a Wagamama today whilst out at Cheshire Oaks. We didn’t have to queue, we were treated by a friendly chap who seated us straight away. Our server Chelsie took our drinks and food order, explained the venue concept i.e. the food comes out when it’s ready, not al together, explained to scan the QR code on the place setting to pay etc. and was attentive and polite. The food came out quickly, and as explained when each dish was ready. Plates were cleared quickly. Our chosen dishes were very nice and a good potion size. Possibly not important to everyone, but we’re currently watching food marcos as part of a balanced diet and training program, all the meals seemed to be well balanced, or obvious if they weren’t. The places had a good atmosphere with an open cooking counter, plenty of people chatting, but at the same time it wasn’t over loud so that you struggled to hold a conversation. Impressed and will be back again.

Busy as always, a little wait to enter Food as good as always.

Very good experience, Sophia was lovely so was the chicken ramen 🍜

Amazing time, Sophia was the best server she help out loads with everything defo a 10 out of 10 Thank you for a great night

Wagamama's service is so so depends on who has taken your order 🤔. Can be quicker with service for parents who have toddlers.

Overall food are ok but quite disappointed with ramen which was overcooked. This spoiled all my meal as I expected my main dish to be much better. Noodles are too soggy and mushy. With the name of the restaurant, I expected the place know how to cook noodles better than this. However the tofu rice bowl which my sister ordered and grilled chicken terriyaki was not too bad.

Always one of my favourite places to eat, and it didn't disappoint again this time!

Wagamama is our all time favourite. This is saviour when we've gotten to book a table as no booking needed, you wait in line at the restaurant

I was only looking through the window !!!

Brilliant service from Anna and amazing food - 10/10 would visit again

We had Anna as our waitress, she was absolutely amazing and lovely. Greeted us with warm smiles!! Xx

Great staff had a right good laugh with them

Poor service and inexperienced staff

Too loud ,uncomfortable seating, menu hard to work out . Sat with people you don't know won't be going back .

Shan’s service was incredible. She was so generous! What a great first experience for my mum. Will be coming back for the squid balls!

Food was awful had no taste Service was grway

We were served by a really lovely and welcoming young man called Josh in the Cheshire Oaks outlet. The restaurant was really busy but that didn't hinder the excellent t service we received from Josh. He was brilliant. We have quiet a difficult order and he got it spot on! He was taking the used dishes straight away which I love as I hate having the plates in front of me. Giving how busy it was we were made to feel like the only diners there. 10 out of 10 Josh, thank you for a lovely dining experience.

Staff very friendly. Food came out quick and you can watch the chef in the kitchen. Tasty food 😋

The food was pretty good. They used long grain rice in their dishes, rather than short grain East Asian rice. The food tasted good and was served fairly promptly. The staff were clearly busy and the service was a little hurried and impersonal. All around not bad, but not brilliant.

Our waiter was called Josh who was very quick to sort our drinks and get our food order in. The food came piping hot and freshly made. I had my usual starter of Yasai Gyoza whilst my partner had the duck version. Absolutely delicious 😋 Then for main, yasai yaki soba, steamed rice with curry sauce 😋 My partner had the teriyaki steak soba, rice and fire cracker sauce 🔥 All very flavoursome and a good plateful too. Waggies is definitely recommend by us in Cheshire Oaks! 5 stars all round! Josh you were amazing too! 👏

I’m genuinely disappointed in the service of the staff.For example I asked twice for a green tea and the tea only came when we was about to finish our meal. Also we had to ask twice for the kids menu when there was a lot of staff working there and it wasn’t very busy there.but the food was okay.

Great value for money great choice

The food was amazing!! The service was even better. Didn't have to look for someone to help us. Staff were very hands-on. Great experience

Excellent choice and presentation. Courteous staff.

My friends and myself were very pleased with the tasty food ready in no time. Staff is friendly and attentive. We had Connor at hand , always around when we needed anything.

Lovely food, highly recommended.

Josh helped us today and was a fab server. Food was delicious and our nice and quick, thank you !

always a good meal whether we eat in our out

The service quality is just acceptable.

Smashing food and a chance to sit down with strangers and envy their superior menu choices

Had a delicious meal on a Saturday lunchtime. All the staff were so welcoming and friendly and they appeared to be a fabulous team. Sophie was our main server and she did a superb job. We had a small issue with an item omitted from our order and she went above and beyond to sort it for us. Also, I require gluten free food, so my order was taken by a manager who assured me that my order would be prepared by one person in the kitchen; gave me peace of mind. All in all a great dining experience.

We had an amazing service by Chelsie she really made our day as it was my birthday

We went during a very busy Tuesday afternoon, waited about 15 mins for a table which was surprisingly fast for how busy the restaurant was. Food came out quickly and was delicious and decent value for money! Can't complain love this location!

Pyszne jedzenie , miła obsługa ,szybko sprawnie.

Walk in with family. Warm welcome from very efficient and capable front of house lady. As always great food and service. Thanks to Susie too. Thanks from Marc and Joanne.

I am a wagamama fan but unfortunately having to leave a review after eating here today. The Tofu firecracker did not taste as it usually does and had a burnt taste.

Quite good but the taste is not suit for asian palette. This place is asian resto but with western taste

There were five of us and we were so hungry and cold and there was a line to get in but it only took 10 minutes to be seated. The server was very kind and the food and dinks came quick. Food was delicious! Wish they had this restaurant in the U.S., we’d be there once a week!