Wagamama in Aberdeen City

I have been to this Wagamama’s heaps of times now, and I always receive great food, excellent customer service, as well as speedy food wait times. Would definitely recommend Wagamama Aberdeen to a friend.

Having been to a couple of Wagamamas in the past and feeling the GF menu was very limited, I'm pleased to advise the gluten free menu now has plenty of choice, for all three courses. Plus they have 2 different GF beers to choose from. Service is excellent, they take cross contamination very seriously. Also, the flavours are incredible. Wagamamas is back on my list of places to frequent.

Très bien accueillie, vite installée. Commande prise rapidement & plat arrivé rapidement aussi. Le plat était délicieux. Prix correct.

Visited this Wagamama's twice during our visit to Aberdeen. Staff were nice, friendly, and helpful. Food was delicious, tasty and very nice. Great choice on menu. Crispy shitake mushrooms were amazing, and so was the bang bang cauliflower.

Absolutely enjoyed the food and atmosphere. Manager Naga was extremely helpful with the menu for picking vegetarian choices for my elderly mum. Food was delicious with good portion and quick service. Would recommend for a family meal or hanging out with friends.

Absolutely amazing place . definitely go back again Chili chicken Chili chicken Ramen is delicious. The waiter Alex was very nice and the service was fantastic. It is one of my favorite restaurants where I always like to return.

First time in that chain. It's ok food wise, nothing fab. I cook better myself. Ice cream is rock hard. Service is friendly and relatively efficient. WiFi does not work.

Great meal , fab service from Scott , food lovely , fresh and hot , definitely recommend here . Lovely welcome when we arrived …

This was a first visit for me, and it certainly won’t be the last. We had a lovely lunch. Absolutely superb food, served very courteously by Naga who explained the menu very well. The restaurant itself is very contemporary with comfortable seating. All in all, a wonderful experience…

Had dinner with my wife and tried something different, teryaki beef. Hardly any beef, really poor. I mentioned it to the waitress and she got the manager. He came over said the portions were done in the morning and walked away. If that is the proper quantity of beef they are charging for a meal in a shopping centre then £15.50 is a total rip off and manager has no people skills. Bad experience.

Service was very slow once we were seated and we had to try and attract a member of staff's attention to order our food and drinks. We almost just gave up and left. The restaurant has doubled in size since my last visit, but it didn't look like there were more staff to accommodate this. I had the new Lion's Mane vegan 'steak' which I'd been looking forward to, but it wasn't that great as the sauce was way too salty and the chillies were incredibly hot (I love spicy food, but these were inedible yet nothing was mentioned on the menu about it being spicy.). Wasn't sure about the Kimchi either; it didn't really go with the other food on the plate. I like Wagamama, but next time I'll go for something different from the menu and hope they're a little more on the ball when it comes to serving!

Maybe we just got it on a bad day but my wife and I went here for lunch and it was a very poor experience. I just don’t get the buzz and hype about this chain. Firstly it reminds me more of a school dinner hall than a restaurant. It was very busy and you are all crammed in sitting right next to other folk. You might as well have your meal along with them as your so close. It’s so obvious they have just tried to cram as much people into the place as they can. We went in and had to queue for about ten minutes for a table. When we were shown to our table we were given menus and we weren’t asked if we wanted a drink and merely told someone would take our order. About ten minutes later a waitress took our drink and food order. Fast forward about 20 minutes and our drinks still hadn’t appeared. My wife then was served her meal and I asked where our drinks were. The drinks then came but no sign of my meal. My wife was finished her meal just as mine was served. Absolutely ridiculous way to serve a meal. We enjoy eating together. This was my first visit and I won’t be back. I had their famous chicken Katsu curry and it was ok but I have tasted better elsewhere. My wife’s noodle dish was very bland and stodgy. If you want a glorified fast food joint ( albeit it wasn’t fast! ) with poor service and just get herded in and out then fine but we prefer a more relaxed dining experience with far better service. Waste of money today

Can't fault Kate for her great Customer Care service which was second to none, and I would give her 5 stars. Loving the refurbishment and updated menu. We all loved our food, which was very tasty. Can I also give a special mention to Vlad who served us our food, I would give him 5 stars too. The only reason I have given an overall score of 4 stars is that not all our food came out at the same time. Two main meal dishes were served a good 10 minutes before the other 2 arrived. Two family members desserts were served and scoffed down before the other 2 desserts were served. Will definitely return.

Great food, service and atmosphere. Staff were brilliant with my toddler. New menu great and refurnished restaurant looks great. The benches still there but individual seats and more seats in booths. Just great. Thank you

Restaurant refurbishment amazing! Customer service excellent. Food was awesome. Family all loved it. I had chicken reisukari with ‘positive’ smoothie followed by white chocolate and ginger cheesecake. A wonderful experience with great atmosphere .

Brilliant food, great customer service and a good price. The refurbishment is lovely and creates a very nice atmosphere

The service and food were both great. We were asked if we had any allergies when we sat down which is a good sign. I asked for a couple of things taken out of my meal and there were no issues with that. Minus two stars because a) the pricing was steep for a lunch, unless you’re wanting lunch as a main meal and b) I didn’t like the layout because the big tables in the middle felt too crowded, especially being on the edge next to all of the serving staff walking back and forth serving people.

Absolutely delicious as always. Excellent service from our server, food arrived quickly and super tasty. We had Salmon gyoza Chicken gyoza Grilled Chicken ramen There’s not much meat or fish in the gyozas but tasty nonetheless. One of my favourite restaurants that never fails to serve up delicious hearty healthy food ❤️

Very small portions compare to previous ones. Food was good, but we were still hungry after the meal. It looks like the restaurant cut the portion by half. Good for their wallet but not mine.

First time here & definitely will not be the last, the welcoming & friendly staff were excellent. The food was delicious & each plate was emptied. An excellent experience all round. Well done *****

Ok i know its just a chain restaurant but this one in Aberdeen is busy , clean and well maintained , friendly staff and most importantly the food was excellent ! good pricing and portion sizes too.

My daughter and I went for lunch, one of her favourite restaurants! The staff here are very friendly. Our server Kelly was especially nice. We had stir fry greens, bang bang cauliflower, teriyaki steak soba and steak ramen. All were delicious apart from, in my...

Thank you Ellie and team for amazing food and exceptional service. A wonderful end to our holiday before heading home to Shetland. Wish we could take you with us….❤️

I will never go to this restaurant again this happen already I've order chicken katsu thru deliveroo and it arrived raw. Common this happen before. I don't know chef there spend more time listening music and using their phones then do actually their job. Disaster...

it was absolutely immaculate the food was very good and made me giggle with excitement how flavourful this katsu was it was like an apricot on a sunday night in spain without the kids. This was probaly if not the best food i have ever...

We went in for the free katsu with a student card today which was a hassle to start with only some people getting the message. however we got it in the end with some help from Kelly who was so lovely and helpful and provided...

Today myself and a friend went to Wagamama’s for the student deal, however came across a few issues. Firstly we were greeted by a rude member of staff at the door who told us we wouldn’t receive our free katsu as we didn’t meet the...

Wagamamas never fail always excellent staff quick service, came last night a queue outside which is to be expected as it is such a busy place a member of staff came out with some menus informed us how long it would be and gave out...

We were visiting wagama with a big family and Alex was so helpful and warm. We were vary well looked after and helped during our stay, definitely will be back!!

The place itself was very nice, however the food was microwave-reheated and it was hot inside and cold outside! Never before have I felt that I paid for nothing!

It's been around 6 years since I last was in Wagamama, but it's still definitely of the same high standard. Really nice to see so many vegetarian and vegan options on the menu. The food was excellent, I had mushroom yaki soba and my husband...

Ordered noodles from wagamamas last night, the bag it came it was burst and the noodles had obviously been sitting a while in the broth as they were soggy and mushy, the steak was really tough, couldnt eat it, very disappointing

Decided to wait in the queue and couldn’t be happier: 5 of us ( 2 couples-one of us in a wheelchair- & a single friend) were super well taken care of! Katrina went all the extra mile reassuring we were being taken care and updating...

Today I came too Wagamama in Aberdeen. With my friends plus me in a wheelchair. Was made welcome & helped through the door by an amazing lady Katrina. Then welcomed too our table by Simas & Richard was our service. Let’s just say amazing staff,...

You always go through phases where you fancy something different to eat, Wagamama's is the place to go, with a great menu full of the favourites but myself & my girlfriend had the Chicken Katsu - one with rice & the other with noodles... definietly...

We loved Wagamama but in the past couple of years the food and menu isn’t as good as it used to be. There are a lot less authentic dishes on the menu and it seems to definitely feel like more of a chain restaurant rather than a good meal out. The staff are always so friendly though!

Simas was an angel. 😇 We will miss him. Super Intelligent Magical Absolutely Magnificant Spiffing/suave Great service, great food, very minimal wait!

Went in because we had never eaten here before. What a lovely experience. From being greeted till leaving the staff were all so friendly and helpful. The food was lovely and the service was great- a bit out of my comfort zone as food arrives when it is ready rather than all starters together and all mains S was explained though so it was fine. We also didn’t know what to have and our server, Georgia, was happy to take part of our order and popped back for the rest when we were ready.

The food was excellent, loved all of it. The servers were really friendly. Always get a great meal here. Can’t fault the place!

Me and my sister we went for lunch to Wagamama after shopping. We had table 451 and we had very nice lunch and very enjoyable time. Our waiter Ignacio from Spain :) was very polite, helpful, professional and very friendly. There should be more people like him. And the food was also fabulous! We will definitely be back and I hope he will be there :) very happy with his service.

5/5Ok so I’ve had the best time at Wagamama In union square and the credit goes to two ladies : Giorgia and Erika .10/10 on customer experience, these ladies made the night. Most professional and kind! And great attitude. Would love to come again

Friendly helpful staff, manageable serving size, very very tasty starter & main course, at competitive price. All in all will look out for the name ‘Wagamama’ during my travels & my own home city

Normally really enjoy a Wagamama. Have had it in many countries and it’s consistently decent. Tonight it was not. Ordered a couple of ramens via Deliveroo in aberdeen and shouldn’t have bothered. It was completely flavourless dry (yes dry) noodles with some chicken on top. This was meant to be the chilli ramen aswell but it was so bland I couldn’t be bothered eating it. A spoon full of starchy “stock” in the bottom was the only liquid very bizarre. Would have been better with super noodles at least I would have set my expectations low and they would have been more flavoursome! Really poor show to the chef at Wagamama aberdeen. Sort it out. Until they do please don’t waste your money so many other good eating options above this.

Ve a Wagamama's a menudo, ya que es uno de nuestros favoritos. Un miembro del personal, Richard, nos atendió. Su comportamiento era tan agradable que realmente hizo nuestra comida. Fue extremadamente informativo al ayudarnos con nuestras preguntas sobre la comida y el área. Realmente espero que este tipo reciba algún tipo de elogio, su servicio mejoró adecuadamente nuestro día.

Dined here and opted for the chicken gyozas followed by the chicken and prawn pad Thai. Food was served very quickly, staff friendly enough however the quality of food could be better! The gyozas looked like they had been taken out the freezer and popped into the fryer and the pad Thai very dry no flavor at all. The restaurant is literally like a conveyer belt...in and out!

The main meal was really nice. The puddings didn't appeal. The service was a bit slow although it was busy.

Very well looked after by Richard. Great menu. Great flavours. My first time to Wagamama's. Very pleasantly surprised. Lovely experience.

I was in aberdeen for work and a collegue took me to wagamama(I always wanted to try it) , we were greeted by the manager (I think) and we sat down we ordered 2 ramen and in one of them was no egg and we were told that they didn't had time to prep them in the morning the ramen was not great so I left it we paid and went back to work I hope this was one off because I want to try it again when I am in town next.

Fabulous food. I’m a repeat customer and highly recommend this place. Food fresh and very tasty. Highly recommend the lamb teriyaki which is sensational

Service amazing, food quality excelent! Thanks very much Nacho for the birthday cake, was a lovely meal!

Excellent customer service even on a busy Friday night from Edgar. Felt no rush. Food and drink was excellent as always.

Lovely dinner with friends. Relaxed atmosphere and tasty food. Service was very quick and fuss free. Edgar (waiter) was very friendly and attentive. Would definitely recommend.

Very friendly and welcoming atmosphere - our waiter, Edgar, was always cheerful and happy to help. Great food and great atmosphere. I will definitely be back soon!

We were around union square after our business meetings and wanted to have some lunch.We decided to try the restaurant. It was quite busy but we managed to be led to a cubicle seating.We ordered two appetizers i.e. pull pork chops and pork belly steam buns while the shirodashi pork belly ramen as main and a peach tea.It took a while for our appetizers and main to be served. The food was surprisingly not we have expected and very much below average. The gyoza filling was mushy, the pork belly buns were dry and the ramen broth was tasteless. It was quite disappointing as we had much better food at Wagamama in Abu Dhabi.Total bill was approximately GBP 26 and we are definitely not going to revisit the restaurant.

3 of us had a quick lunch, the chicken katsu was ok but ive had nicer. Quite expensive for lunch i think. Service was ok. I understand they bring food as its ready but seemed little appreciation of us wanting to eat lunch together, one diner was nearly finished before the last diner was served - not really a fan of this.

If reviews were based solely on the food, this Wagamama would get 5*. And although the service is typically fine, there is nothing that makes it extra special. Furthermore, the prices are quite high, so it's not your typical..."I'm hungry, let's go to Wagamama's".

Lovely place, great people and delightfull food. Very nice people offers you a pleasant taste of Japaneese ramen ... Kindly recomended for a family lunch or even a business dinner!

Helpful staff, excellent food. First meal here, certainly won’t be the last. Steak, duck and fluffy buns..all delicious.

I can not fault the food at wagamamas. It’s honestly one of my favourite restaurants. Spicy pepper squid and sticky rice is my go to meal. The green tea is also lovely. The food comes out when it’s ready and they have a variety of sizes of tables for different groups.

The food is not worth the price at all !!

Went to Wagamama with my cousin on Monday the 16th and we were not disappointed as usual. We were greeted warmly by Anderson. The food was delicious and I wish we could have had some more space for the dessert too. The staff was very friendly and very attentive, always checking on us.

I was already several wagamama, but aberdeen is my favorite, best chef of all, I can not deny, that Wagamama is my favorite restaurant

Down from Shetland for a couple of days and seen this place was always busy. Managed to get a table for me,y wife and 2 year olds. Great food and great service by Aden thanks again we will be back

As usual the meals are fantastic. It was one of our family regular restaurant. The customer service today is awesome. The waiter that served us to "Aden is extremely good and the best I have seen in recent days. Aden at Wagamama Aberdeen was very helpful and attention to detail and ensured that we had a good evening. Thanks Aden and your entire team at Wagamama Aberdeen for extraordinary service.

Visited with a friend. Had to queue for a table but as we both love it here we didn’t mind and it didn’t take long for a table to be available. My friend had the chicken katsu and I had my usual teriyaki soba sirloin steak. My dish was really nice but on the cold side. Waitress asked our meals were and I commented it was lovely but bit cold. She kindly offered to make a new one but as we were on a tight schedule I politely declined. Another waitress then came over and checked I didn’t want another one. My friend really enjoyed her chicken katsu. We were then asked if we’d like a desert on the house. We couldn’t manage one but it was a lovely gesture. The staff here are so friendly and really care for their customers. Due to my dish being on the cold side we got some money off the bill. All four members of staff we spoke with were fab. We will be back!

Anoche visité la sucursal de Union Square de Wagamamas en Aberdeen con un amigo (22 de noviembre) y el servicio fue excepcional. Nos recibió rápidamente el personal y nuestro encantador servidor Simas fue tan encantador. Muy bien informados sobre los platos y nos aconsejó bien sobre ofertas especiales. No podría haber sido más educado o atento. Personalmente, generalmente no me tomo el tiempo de escribir comentarios en los restaurantes que he visitado, pero escuché a la pareja que estaba junto a nosotros quejarse de nuestro camarero Simas y no pude estar más en desacuerdo. Fue tan amable y servicial con ellos como lo fue con nosotros, y creo firmemente que eran el tipo de clientes a los que les gusta quejarse. Nuestra experiencia en general fue maravillosa y solo quería tomarme el tiempo para expresarlo, ya que Simas fue fantástico. Gracias Wagamamas!

El amable personal de espera, un barman grosero que mastica chicle cuando intenta pagar, en general es peor que el promedio de MacDonalds

¡Tan decepcionado con el menú "actualizado" para Wagamamas! He estado yendo durante años y me encantó lo mucho que abastecían a Gluten Free, especialmente el delicioso plato de Itame. Desafortunadamente, la última vez que visité, me quitaron el plato de Itame y también redujeron el menú a solo 4 platos amigables para GF, ¡impactante! Anteriormente los habría calificado con un 5, pero no hace falta decir que después de este cambio, no volveré otra vez sin tantas opciones ahora.

Went for a meal tonight. Had a minor issue and I have to commend the Manager who was excellent. Fantastic service thank you.

Excellent food and service. Staff were very knowledgeable, fast and helpful. Food was delicious. Try the tuna it's special.

I had never been to Wagamama before and wasn't quite sure what to expect.

It was the second time we went to the restaurant and just like the first time, Richard was our waiter. He was very chatty and friendly as well as happy to help when me and my friend needed it. He made our visit much better. (:

Normal food for this chain and is alway very good. Attentive staff, fast service and tasty food, all you need for a noodle chain. You will be safe here as the food is the same as all the other branches

Fab lunch with family Busy restaurant, but staff were all lovely and friendly Would recommend the chilli chicken ramen. Will visit again

Ayant essayé d'utres restaurants de cette galerie commerciale nous ne nous attendions pas à aussi bien manger. La queue à l'entrée montrev que nous ne sommes pas seuls à êtrede cet avis. Le service était attentioné, rapide et souriant.

Ramen had literally no taste. Gyoza must have been cooked sometime last week, texture of plastic. Avoid.

We went there for a friend's 18th birthday and the food was amazing! We all enjoyed ourselves and our waiter Richard was very helpful in showing us the menu, it was our first time there. I would highly recommend it and will be going again on any occasion.

The food is great and the service was perfect! He showed us the menu and was friendly! Thanks Richard!!

The food and service was excellent, in particular Richard. He was very nice and helped us choose food from the menu :)

Food at Wagamamas always of high quality. Staff member very good . Atmosphere was very pleasant, the restaurant was slightly quietier than I've seen it. If in Aberdeen. I would have no hesitation in recommending Wagamamas.

We called in for lunch today, it was a treat from my daughter, lovely sides, chilli squid, squid balls, bbq beef buns, prawn raisukaree, duck donburi, with drinks, i love a positive

I went to Wagamamas with my girl and we were served by Richard. He was so lovely would just come back to see him :) Also come to new look union square Richard we love u

We were served by Richard, who was honestly such a big heart. He recommend us something completely new to try and every time he walked past, always tried to make a nice conversation. Definitely would recommend! (it was a bit too hot inside tho)

Suited recently with a friend for dinner and the food was very good and the service was excellent only con is that the food is pricey.

Always clean, always friendly, always great quality ingredients, always a fantastic meal!

I have been here before and it has always been fine however the last time i came here was for a lunch for four. I had a vegan dish and everybody else had ramens. Three of us got our meals and then my partner didn't get his ramen for a good while after. By the time he had got it, i was finished my meal and the other two were at least half way through theirs and although we had mentioned it to the manager there still seemed to be no urgency or concern that we had one person sitting with nothing. Additionally, I asked our server for a glass of water and it took 5 to 10 minutes before it was actually brought over. The food was delicious but its a shame that the service is a bit laggy.

Per gli amici italiani: cibo ottimo ma soprattutto modo fantastico di trattare il cliente. Ho varie allergie alimentari e la manager ha passato al setaccio tutti i piatti del menu facendomi una lista accurata di ciò che potevo mangiare e non mangiare. Mi hanno addirittura fatto scegliere le salse per accompagnare un piatto che di standard ne aveva solo una!!! Sicuramente ci tornerò!! Consigliato

Visited this place for the first time yday with my family including 2 boys. I have not been to such a customer friendly and caring place before in Aberdeen,staff going to extra miles to make us feel comfortable,patiently explaining each dishes to us as we were clueless, and even demonstrating how to use the chopsticks to my little boy.

Me and my friend went last Sunday and we got a chilli ramen and the teriyaki don buri both very delicious massive portions though, we probably should have shared something. The waiter was really nice -shout out to Aiden- we asked if we could put a tip on the bill but he said we didn’t have to, we insisted. The starters are also amazing !!!

Visited with friends. Friends started with the dumplings which I believe were tasty. I had the wok fried greens to start which was really nice but the portion size was poor. Not worth the £4.50 it cost! I then had the teriyaki soba sirloin steak. It was absolutely delicious! Not sure what my friends ordered but they said their dishes were amazing too. Everything is so fresh here and the staff are great. Very helpful, happy and friendly. Apart from the poor starter portion our dining experience was faultless. Can’t wait to go back!!

Lovely lunch, food always good, fresh and tasty clean food. Fruit juices are so different and fresh, we never manage a pudding, always too full. We had ramen, curries, squid staters with edamame beans

I love this place. I even managed to try a new dish this time and they made it with my preferred meat instead of what was advertised.

Fuimos a Wagamama con los 4 de nosotros. Primero para uno de nosotros, dos de nosotros había sido antes y nuestra hija más joven lo había sido varias veces. Los cuatro teníamos un lado, un plato principal y un postre. En el lado positivo, toda la comida era excelente, aunque uno de los platos principales, un ramen de pollo en un rico caldo de pollo, era bastante insípido. El menú de postres era excelentemente diferente. El servicio era igual de bueno. En el lado negativo, tienes que sentarte en las banquetas (sí, hay bancos, pero el enfoque de entrada significa que es poco probable que obtengas una). Más negativo, sin embargo, es el concepto fundamental de Wagamama de servir comida cuando está listo. No tenía mis principales cuando el resto estaba comiendo y dos postres llegaron significativamente antes que los demás. Simplemente no nos gusta esa parte del concepto.

A menudo ven aquí con amigos y el viaje de hoy ha sido el mejor con diferencia. A pesar de que usualmente ordenamos los mismos artículos cada vez, ¡la comida en esta ocasión fue excepcional! El personal fue fantástico y nos hizo sentir muy bienvenidos en lo que era, en ese momento, un restaurante muy concurrido. Nuestro servidor, Richard, fue muy servicial y entretenido. 5 estrellas, 10/10, sin duda lo recomiendo. No puedo esperar a volver!

Disfrutamos mucho de este lugar. Nuestra comida llegó agradable y caliente. Teníamos gyoza, un bollo al vapor, un plato de pollo y el calamar picante. El calamar que recomendaría absolutamente, es el nivel correcto de picante para un pelele como yo. También me encanta, me encanta el arroz pegajoso, es un acompañamiento perfecto para el calamar. El personal es amable y por lo general siempre hay espacio.

Mi esposa y yo fuimos a almorzar, estaba un poco nerviosa porque tengo alergias a los alimentos, pero el personal fue excelente. El gerente vino a tomar mi pedido para asegurarme de que mi plato no se mezcle con nada a lo que yo sea alérgico. La comida se servía a tiempo y estaba deliciosa. Regresaremos a cenar para probar los diferentes extras.

I visited Wagamama again yesterday with high hopes for a decent meal as last year I'd eaten there on several occasions and was impressed. Unfortunately this time my 'meal' was a disaster. I ordered the Donbori Duck at £14.50 and was cheerily presented with a very small portion size in the bowl. Under half full. I thought my eyes were deceiving me and tried to convince myself that it was the same size as I'd enjoyed previously - but sadly it wasn't. It was a a small Scrooge like portion which took me a few minutes to eat. I complained to the waitress who disappeared off to see her manager. The news from the manager (who couldn't be bothered making an appearance) was "All the portions are measured" - what on earth does that mean? Measured increasingly small I fear to maximise profits. That summed it up. It's a disgrace that this restaurant is unable to serve up a decent portion size for the best part of 15 quid and are quite happy to try and get away with it. Sorry Wagamama - poor portions mean poor feedback. I was given 25 percent off the bill and I left.

Went there back in December for our little holiday and the food is absolutely fantastic, the drink was very refreshing and Staff very friendly

Had our second or third visit here recently and have to say its ok!

Wagamamas is a fantastic restaurant. The food is great. Their sticky rice and chilli squid are fond favourites of mine. The seating arrangements are great as well.