Wagamama in Brent

Best in neighbourhood I love this place, food and specially service. Special thanks to T-REX who made our dinner extra special. Definitely coming back ….

I just left Wagamama’s and the Gyoza was 10/10 thankyou to thanks to Gemma for recommending them I’ll definitely be back next weekend 🫶

Tasty food, great atmosphere. We always been served by Melita who is kind and cheerful and always so patient with us.

One of excellent Wagamama in london where team understand your taste bud and explain chef precisely All Thanks to “Mada” As we are big fan of Wagamamas and this place never let us down. Keep up de good service 👍🏻

Had a previous bad experience but tried again and the welcome from LJ and the service from Marianne redeemed this restaurant. Attentive throughout, Marianne was excellent.

Thank you to Rex for his customer service and help Arranged for a group of six in advance Catered for all our needs for a lovely evening at Table 113 Thanks again and see you soon

Special thanks to Klaudia the waitress for helping me navigate thr gluten free options so cheerfully

I enjoyed the contemporary atmosphere and the spacious layout of the restaurant

Love Wagamama’s, but on this occasion, the food wasn’t that great the service was OK. Ordered the dish with chicken and prawns and I got one piece of chicken and I just about found the prawn hiding under the noodles Come on guys this is a great restaurant to deliver on its greatness

Friendly staff who are willing to repurpose their pad thai to be vegan and gluten-free.

We had dinner there before a gig at the arena. The restaurant was full but the service was quick and we were out in 20min

Sizeable restaurant, food very typical for the chain. Staff were decent but didn't wow.

I went to this Wagamamas today very very disappointed I have never been in such a bad Wagamamas service was the worse no table set up ! Asked for 3x sweet chilli squid for me and my kids and husband they were so bad , over cooked was like rubber I go a duck noddle big pasta with noddles also some noddles super dry could tell they was not done at the time mine and my husband’s!!! Kitchen was disgusting Loads of stuff chatting to each other and not servicing . I asked for cutlery but I had to ask twice to a diferente member of stuff as the first one didn’t even come back with it , I’m a regular Wagamama customer and this was the worse I have ever been to . Definitely won’t be back ! 90 pounds down the drain. I would like to thank to one of the girls her name is Marianne her service was brilliant , kind lovely . And Joshua for been kind to my kids and did make an effort for them to have the kids painting paper and the colours .. this was the only positive thing about this Wagamamas

Food ok Service appalling Sat for twenty six minutes for order to be taken. Food not delivered so had to wait again 15 minutes. No eye contact from the six members of staff in our eating area . Had to stand up and go to the bar to get service it was not busy 5pm Please Train Your Staff !!!

Fantastic service from Jemma. Thanks for all your help.

Thank u REX for ur kind service.... amazing service.... friendly and honest.... Doing good for a new server....wish u all the best...enjoy u new team .....

I was at Wagamama yesterday with my friends and my bf before we went to an expo at the Wembley Arena next door and this was a great restaurant to go to before going to an event I had the beef brisket ramen and it was delicious as always and I also had the chance to try beef dumplings my bfs cousin had and they were delicious as well This was also one of my friends first time and this restaurant and she liked the food The service was amazing as always and manager was great as always asking about allergies when serving Overall Wagamama was a great restaurant to go before we went to expo my bf my friends and I went to next door at the Wembley arena Completely recommend Solid 5/5

First time eating in wagmamas in Britain/Ireland enjoyed the place, limited fish dish that's why 4 star's

Good food , flavoured and colourful , in front of stadium service kind and fast, even asked if anyone has any allergies before taking orders. Pricey !

Second time in as many weeks that there was no Green Tea available. My colleagues on both occasions were perplexed. They couldn't comprehend that an Asian restaurant would not be serving Green Tea. Come on Wagamama, sort it out! I tried the New Collab Spotlight dish; crispy sambal tofu fry. It was tasty but not the explosion of flavours I anticipated and the Coconut Rice was more in the topping than an infused rice. Oh well.

Excellent service; staff very knowledgeable as regards good allergies!

The food was ok ish, service was a bit slow, and they ran out of fried chicken!

Cozy place, delicious food! Excellent service from collaborator PraTham.

My food was incredibly tasty, the chefs did and always do an amazing job. The reason I have given a 1 star rating is because while waiting for my food, I watched a member of staff sneeze into his hands. Then proceed to wipe his hands on his trouser legs, then pick up plates for other customers. Honestly, what the hell. Sort this basic hygiene out please.

Very big thank you to Jash for taking excellent care of us at lunchtime today. Food amazing as always!

Not as expected. Few of items what we ordered were not available. Including hot water (As I was not well and needed hot water to drink instead of cold water).

We have been to many Wagamamas and always had an amazing experience. We have never been to the Wembley one prior but was a complete disappointment and waste of money. Order food and wine for the table to find out they had no wine only beer and cocktails, was failed to be mentioned prior to seating, Husband ordered beer that tasted all I can describe like olive oil. The food came out warm and just didn’t have the fresh look or taste that we normally get from the other restaurants. Toilets was also disgusting, toilet paper everywhere bar the toilet and the sanitary bin overflowing to the floor. Definitely would not recommend this restaurant

Service was good and food came out quickly. However, food was the worst I have had at a Wagamamas. Squid was very rubbery, chicken katsu curry tastes odd, rubbery, and don't think was cooked enough.

There a brilliant serve by a lady name melvita she was really good in communicating which made me n my family really happy and she served us twice great job to her

Our server was Melita, she was a lovely lady and very helpful. My daughter’s food took a lot longer than we are used to. Melita chased this up for us. Happy and friendly. Thank you

No frills with good service. Limited vegetarian options

What more can I say, it's wagas.

Melita and Madalina both were super helpful and demonstrateed great hospitality to us. Decent choice of vegan options. Maybe portion size can be given more with the amount they are charging for starters/side dishes especially.

Great food. Great service. Great atmosphere.

Less back ground music please It's irritating

Melita was very nice and friendly, made the experience very Rubio

One of the customer worst service I’ve ever experienced eating out. Ordered two starters and two mains. My main came out first, then two starters?!?! Waited about 15 minutes for my guests food that never arrived. It took another 10 minutes trying to flag someone down as they appeared to be too busy with Deliveroo orders. Once we flagged them down we realised my guests food had been sitting on the counter table for a good 20 minutes or more. My food had now gone cold, and my guests food was soggy and horrible from sitting on the table for so long! No apologies, nothing. The waitress literally plotted it in front of my guest and walked off. The food was horrible, apart from the squid we had. £50 for an extremely poor meal and service!! We then spent another 10 minutes waving down the waitress again for the bill, to which we got no acknowledgement, and just handed us the bill and we asked for the card machine. We paid, and didn’t get asked how was our meal etc no thank you, nothing! Just walked off not saying a word the whole time! Melia I believe the waitress was. Missed opportunities to sell more, as I would have loved another drink, but never got asked and could not get their attention to get one! We noticed a few other couples trying to wave down the waitresses for a good 10 minutes or so. It wasn’t even busy inside. Extremely poor… would not recommend at all! Save your money and go to the other restaurants next door!

I came here as a special treat for my daughter finishing her exams. The food was really lovely and as it was a treat we ordered starters and mains. Unfortunately the hygiene levels in the place were so shocking. The toilets were so dirty with full sanitary bin literally piled high with a mountain of used items on top and overflowing onto the floor. I've never seen such dirty toilets in a restaurant which really ruined the night as it says a lot about standards in all areas. Such a shame as the staff were good and food lovely, although we couldn't fully enjoy it thinking about how clean the kitchen might be! I really wish I took a photo as it was quite shocking! My daughter always chooses Wagamamas for special occasions so we come a few times a year but will go somewhere else next time.

Always go wagamama, ramen increase 4 or 5 pounds within half year, the beef has changed from the steak brisket to normal brisket, the waitress was very nice girl after I say you maybe didn’t hear properly I want the udon one, but the guy next to her keep asking me so you even don’t want keep the extra ramen but want change both give me side eyes. After redoing, there is no side bowl for extra udon, the waitress also feel weird went to ask and tell me she was told the noodle is inside already, so my new point will be if this is the one with extra udon, original maybe just a empty bowl or kid portion ? It’s a quite affordable brand I’ve been for years , but this will be the last time.

Had a wonderful experience this afternoon. Food was amazing and like to give a special thanks to Will who was very helpful, energetic and very positive manner. Will made the experience better. Many thanks.

Terrible, food was inedible . Definitely will not come back. We ordered bao buns, when the waitress brought them out she had very baggy long sleeves which brushed our food several times when she was setting them down on the table. Quite unhygienic. My sister’s ramen was okay, my food was cold (Katsu curry) I didn’t make a fuss and simply made my waitress aware. I was told the ‘chef was remaking it’. When it arrived the second time it was apparent that that was untrue and it had not been remade. The chef dumped the chicken back in the deep fryer (bear in mind this chicken had already been covered in katsu sauce) So it was tough and overcooked and dried up and had a weird curled up shape. Needless to say I didn’t eat any of it and just ate the rice.

Queued up with my sister who is a wheelchair user, no one was at the door so we went inside & asked if there’s a table. Family infront of us was also unsure if we were to go in, so we went to ask. A male waiter was very rude & just told us to go back & que.. so we decided to not tolerate that behaviour & eat somewhere else. We were pretty excited to eat at Wagamama today but it was a huge let down.. is there no help or assistance given to people with disabilities?

Tasty food, kind staff, Sanika was very helpful , I definitely recommend

My daughters favourite place to eat. We popped in here before going to see Starlight Express. The food was hot and so tasty. They had a problem with my daughters order as the machine was playing up and it didn't place the order. When I asked about my daughters meal, they sorted the problem very quickly and they apologised. We Would definitely go back.

Amazing food great service. Very cozy place with great views. Definitely coming back.

What you expect from Wags. Quick food that does the job. We were in a rush so did not order as usual but this Wags tucked away in a shopping centre did thr trick...

We are regular of wagamama restaurants so food was always delish. It's just we waited 15 mins for our bill.

Really disappointing this evening and just not up to the high standards of other branches. Small portions and we asked twice for a side which never came - gave up in the end. Also had to ask twice for water for the table. No apology or acknowledgement. The toilets were disgusting. The whole experience cost over £100 for the four of us - should have gone to Nando’s!

Do not order pad tahi, it has nothing to do with the Pad thai in Thailand , salty , soggy , the chicken smells old, prawn soft and tasteless, and only 2 or 3 tipe of herbs , terrible( most probably a frozen bag of pad thai from Iceland tasted better than this …)

Great food, great service, great atmosphere.

With wagamama there is never a mistake, it is always incredible. The staff was very attentive and the food was very fast.

We were served by Amy ,I have to say Amy was polite,attentive and always there if we needed anything. Wagamama are lucky to have Amy working for them. I hardly write any reviews but because of Amy’s service i received i am writing one.

Good service. But the food itself was okish.. !

Abrupt staff. Small portions. Relying on location. Greasy food. Not what it used to be by a long shot, real shame! Waste of expensive money. Sorry!

I recently dined at Wagamama and had a disappointing experience due to extremely slow service. I ordered a mini chicken ramen, expecting a quick and satisfying meal. However, I ended up waiting for 30 minutes, and my order never arrived. Despite my patience, the ramen was nowhere to be seen. Frustrated, I finally decided to cancel my order. The long wait time was unacceptable, especially for a simple dish like ramen. The lack of communication from the staff about the delay only added to my frustration. Overall, it was a ridiculous experience, and I left the restaurant feeling very dissatisfied. I hope Wagamama improves their service to ensure a better experience for their customers in the future.

Good food and excellent service.

Food was good, staff did not come back to check if we wanted anything else. Which we actually did..beef salad and calamari was delicious

Exactly what you'd expect from a Waga.

Really close to Wembley stadium and shops Service and food was all very good and served very quickly. Would definitely return.

Place looks really small from outside but is really big and nice . We enjoyed the service , food was fine , drinks were amazing. I would suggest you the matcha +strawberry latte worth a try !!!!! Food is fine i enjoyed it but my husband as a big foodie was quiet not happy 🤔 Overall it was good 🤗

Pratham was a lovely young man. He was very polite. Food was hot and very tasty!

Exceptional service from Leah & Spasko. They literally went above and beyond to make our dining experience wonderful. They are a true credit to the Wagamama team.

Truly the worst service I have received in a long time. Issues (1) the waiter forgot she was as meant to be clearing the table for me and left me just waiting for 10 minutes until I asked someone else for a table (2) they then forgot my drink j ordered and when I reminded them got it wrong (3) I had to ask for cutlery 2 times and when she eventually brought it just threw it on the table without even a sorry (4) waited for ages for the bill. I am a patient person normally but I was annoyed leaving that place

Everything was lovely! food was great and service was excellent, Melita was super helpful and friendly :)

Even though I didn’t order spicy food, it still turned out to be spicy. The Wi-Fi in the store often failed to connect.

Went before Eras and it was obviously very busy but I was very very impressed at the efficiency and organisation! Despite being rushed off their feet all the staff were super kind and attentive which I really appreciated

Pratham at Wagamama Wembley has provided exceptional service during our visit. He was attentive, friendly, and made excellent menu recommendations. His warm demeanor and efficiency greatly enhanced our dining experience. Highly recommend asking for Pratham if you dine there!

Thank you Nicki, very nice of you to share the power bank with our friend

The food was frozen and served . Not freshly made. Ramen was like instant noodles

the food was so good and Amy was super sweet!

Really kind and attentive waitresses. Food was delicious, I got the vegan k dogs that were good. Along side the vegan Kare buruso ramen that was delicious, but the tofu was not fully flavoured but the sauce and udon noodles were amazing. My friend got the smoky tofu and avocado tataki that was amazing and vegan roasted butternut squash coconut Kare that was amazing. Green tea was free. Great ambience and one of the biggest wagamamas I have ever been to.

Great customer service from Amy

Amy was attentive and kind. Felt comfortable asking her about the dishes and was very knowledgeable. Also appreciate the lgbt lanyard. Thank you Amy !

The food was very good, and strawberry mojito was super refreshing. We enjoyed the chilled atmosphere and exceptional service provided by Keisha.

Though I have been here many times before the service I received yesterday was fantastic. Every member of staff who served me did so with politeness and a high standard of professionalism. They were very attentive and friendly. The food and drink was also very nice, as usual. I decided to try something new and I'm glad I did. Good job Wagamamas Wembley. 👍🏾 Update 16/05/2024: Excellent customer service from Keisha and the Wagamama crew. Thank you on behalf of my friend and I. 🙏🏾✨

You know what to expect from wagamama

Everything was super tasty and came out very quickly, tried the wok fried greens for the first time and they were amazing! All the staff were friendly including Eugenia who took my order 😊

An Arrogant Narcissist Manager in Wagamama: Have you ever came across a narcissist. Well there is one in this place and I think he is the manager of the wagamama. I came in inside the restaurant and he was just sitting next to the door table and told me that what you just did, I said I came in he said you are forgetting something I said what he said the door. Nevertheless I walked back to the door and closed it. Now having that big restaurant and ur reception door do not have an automatic door closer is insane. Imagine fire broke out either inside or outside and a customer have left opened that door so fire can go inside and can spread from inside to outside. Hewas sooo rude and had an attitude. And I also did not liked the tone he was talking to me. What if customer sit there and that door is left open he could easily get cold? Imagine after all this because his door had no automatic closer. I also attached a photo of that thing which i am talking about Arrogant Narcissist

Wording is great on the menu, but the chicken ramen was tasteless and nothing “rich” on the broth. I expected much more. It felt like bought packed noodles.

Loved the food. Atmosphere and staff smiling whilst busy . Easy way to pay . Quick service .

Very bad food, I took katsu and the chicken was spoiled. The service was totally stressful. We took mojito and that was pure water with lime juice and a single leaf of mint. Total impression - not worth the money.

Loved it here... its bigger than it looks. We went a couple of times whilst at Wembley for a concert. Always seated quickly without a booking. Food came quick. The one time we were told 30 min wait but our food arrived within 15mins. Staff were friendly and efficient. I had chicken Ramen one time and pad Thai the next , both were delicious and I cleared the bowls!

Enjoyed my meal here. Whilst on holiday from South africa, I will try other locations too.

Went on a Saturday night and it was busy as expected but service was really fast. We waited to be seated for about 5 minutes, which was not that long. The staff were kind and helped us with queries we had about the dishes.

Always a great experience. I recommend the firecracker chicken (although some will find it quite spicy!)

kind staff, food came quick and hot, couldnt remember their name but the guy that served us did it with a bright and welcoming smile yesterday !

Great restaurant and for a match day at Wembley it didn't feel overly busy and service was quick. Our food was piping hot and of great quality and our waitress was friendly and courteous. Thanks Wagamama Wembley for a great meal 👏

Awful,my thick concoction,gravy soup consist of only five little rice stick, bits of vegetables and bits of chicken floating in it, it was not nice. Not value for money. The cauliflower starter was the only thing I eat that was nice. This is my second time here. Never again.

Poor service! Got our order wrong, so by the time my husband got his meal, I had eaten mine. 😕

Excellent location. Food was amazing as always. Very friendly staff. Thank you

The fire alarm kept repeatedly going off while we were in there and the staff just acted like nothing was happening. It was a bit concerning. Food great as always though.

Good new dishes on menu. We like the food and atmosphere. Signed up for emails but they never seem to have any offers. I know the dishes don’t always come together but it can get a bit ridiculous- my wife had completely finished eating when mine came

Ordered from Deliveroo. Utterly disgusted at what arrived. Katsu curry had the most awful chemical and powdery taste and the chicken was like old shoe leather. And the salad was more a side garnish. It was delivered as you see it in the pictures. Won’t order again. Overpriced, portion tiny and something definitely wrong with the flavour.

Had an amazing time, the food was amazing and well presented. Our waitress Keesha did an amazing job at serving us! Thank you! :)

Love this place, food is amazing

Other than the restaurant being abit cold, everything else was good

3-3-2024. The food I ordered was chicken gyoza, katsu curry, prawn nori rolls, vegan k-dogs and crispy chilli mushroom. The starters and main come together for me. I didn't even get my chicken gyoza and never bothered to ask as the service was awful. What is the point of having main if they fail to deliver starters. Main should come after starters have finished but in my case it wasnt completed. Katsu curry was dry and cold compared to what I ate last week at LHR T5. I came here 2yrs ago. All the starters should come together and not one by one. Will have to eat at Nandos now. Lychee tonic.. no taste of lychee.

kerys was our server and she was very kind and polite to me and my kids. food came quick and was delicious and she made the overall experience very enjoyable

great service, marianne was very nice and food was tasty. willl be coming back again!

I had the beef brisket hot pot and it was a cold evening out, also has some green tea and it warmed my soul. Lovely.