Viscount in Dungannon

First time back here in 12 years, and still as good as it ever was. Food & service were exceptional.

As always the Food,service and atmosphere was incredible, Everything was amazing 👏

Never fails if you are looking a flawless experience. Great service and wonderful food to match

Lovely food and plenty of it,staff could not do enough for you and very pleasant.Nigel the owner came over to see if everything was to our liking .Beautiful restaurant.

Good outstanding and staff could not do enough for you even the owner Nigel came to see if everything was to our liking nice touch.

Always a fantastic carvery! Have been once for an evening meal and it is very expensive but the Sunday carvery is brilliant and worth the money.

Very good food and service excellent.

Fantastic meal, great service, highly recommended 👌

Lovely locale in Dungannon town. Food was excellent and staff attentive.

The food was very good and flavorful. The servers are friendly and the atmosphere was nice. If there are birthdays they will play the “happy birthday song” very loud and might scare you a bit.

Lovely place to have a meal at.

We just loved the variety and quality of food we enjoyed here! Can’t wait till our next visit! Highly recommend to all groups large or small!

This is a lovely place, good food and good staff. Unusual setting with it being an old church, but it works.

Overall fantastic experience, from decor to seating , staff and food , not one bad thing about this beautiful place. Cannot wait to return .

Best food around but you will pay extra for it

Pre booked for Last night's 40th Birthday Party of 21 people, great Menu, excellent service, everyone served food at one time, fantastic food, and dietary requirements well catered for. Thank you Nigel and your Staff everything was to perfection. 10/10 Highly recommend Viscounts Dungannon for unique dining experience. M.B.

Steak £32, comes with nothing. Chips £6 Few onions £6 Few mushrooms £6 Sauce £5 £55??? Get real, it’s Dungannon, not Dubai Dare I say the overpriced cocktails were watery too.

Always a pleasure when I visit Viscounts with my partner, the food is fantastic along with the top service. Special thanks to the owner who always makes us feel welcome, as I'm writing this review your name escapes me lol

We had a lovely meal at Viscounts on 18th for a family birthday.We haven’t been in a while, we used to be regulars once a month or more often at a time. Good to see a few familiar faces still there. The food was lovely we really enjoy it all l. Salted chilli chicken for starters and garlic bread. Mains steak, southern fried chicken, chicken and pepper sauce and pasta dish. Maybe pasta dish too cheesy. Sides lovely viscount potatoes and chips freshly prepared and cooked. We didn’t have pudding as we were full. A few of the foreign guys who brought food or cleared away maybe a bit quick and unpleasant but apart from that lovely experience

Food was unappetising and poorly arranged on plate. The salted chilli chicken was horrible and looked awful. It was served on a bed of limp lettuce and red onion. When I complained I was told that’s what salted chilli chicken looks like. I beg to differ. The standard of food in viscounts on this occasion was very poor. The chips left a lot to be desired as well. Not very tasty. BUT on a positive note …. Staff deducted price of chips 🤷‍♀️🤷‍♀️🤷‍♀️🤷‍♀️when we should have had to pay NOTHING !!!! I won’t eat there again. £ 35 pounds wasted🙄🙄🙄🙄 On Reflexion should have walked out and left half eaten food on table and paid nothing .

We shared the evening with friends from Armagh O what an evening we had ,Food was unreal service first class nothing was a problem for the staff who exactly know their place had out table until closing time great night we all had infact that's the second time this year already and more to come .

Recently visited and had The fillet steak it wasnt fresh and seemed like it had been cooked a while. It was tough and very dry with a hard shell on the bottom that I couldn’t cut. Not worth the £32 price tag very disappointing.

Came for a dinner with my family at half four then had starter main and was starting to get very rushed and within 30 seconds of being given our dessert menus were we then had to tell multiple waitstaff repeatedly that we hadn’t even picked up the menus and then when we did order we were moved upstairs because of another customer who wouldn’t be seated (which isn’t their fault) but still wanted our table which they’d booked but we had been seated at Won’t be going back soon

Went for Sunday carvery and wasn't disappointed. Staff very friendly and service was quick. Food was delicious and they definitely don't skimp on servings.

Lovely atmosphere. Carvery was absolutely amazing and a great price. The service is second to none. Very attentive and lovely staff.

Very good food, great service very fast, theres enough choices on the menu to make us return again

Food was poor, and overpriced for what was offered...

Well looked after, service excellent, food beautiful

We visited Viscounts Restaurant last week. This was my second time here and it did not disappoint. Staff was extremely attentive and friendly. Food was delicious and the atmosphere was very relaxing. We really enjoyed our afternoon here and will be back soon.

Had a our Christmas lunch this two years in a row excellent food and the staff could not do enough for us

Fantastic meal, great Service, and the most wonderful atmosphere. Staff were so kind, caring and helpful. Thank you To everyone. Merry Christmas.

Visited Viscounts recently with my family for a carvery lunch. Food was good, albeit lukewarm. The service was fairly poor though and unfriendly. They had an army of young girls who were all excellent but some of the young boys really aren’t cut out for customer facing jobs in hospitality. Either silent or inaudible grunts. Also the man in charge of cutting the meat (the owner I believe) silently looked at me like something he’d just scraped off his shoe when I said hello and told him what I wanted. To make things worse he then proceeded to greet the fella behind me with a big friendly hello / how are you etc. Maybe he’s only civil to people he knows personally? Anyway, not what you’d expect from a restaurateur.

We where there tonight. Food was first class, plenty of it. Service as usual was super. Thank you Nigel and team

How it should be! Perfect food. Recommend to anyone!

Had the most fantastic lunch yesterday to celebrate my grandsons christening. Superb carvery with great selection of food and excellent friendly service. Very generous portions. You will definitely not go hungry. Thank you👏👏👏

The most amazing experience, atmosphere, fabulous service, and the owner Nigel, greated us with such warmth and kindness, it made for evening we won't forget. Highly recommend it, and I can't wait to come back to Northern Ireland and revisit this fabulous restaurant.

Food was quick and was delicious Staff where lovely also

Visited on a busy Saturday eve. They have Xmas decs up, was just a little early for Xmas in early Nov in my view but that's a minor point. So it's a busy place, we were shown upstairs to bar and waited a while for a drink to arrive. A gin & tonic was ordered, very basic, asked for a slice of lime and literally couldn't believe my eyes when the waitress arrived with it in her hand...yes, in her hand. No gloves, no plate etc just in her bare hand...yuk. The Manager looked really hassled and was giving off to serving/bar staff in front of customers. It looked heated! Our orders were taken in a rushed off hand manner. Food was fair. Steaks hadn't been rested so bled into everything else on the plate. The champ was in scoops just like in School, it was bland not lovely buttery Irish champ. The menu is huge which makes me wonder how much is freshly cooked. It's weird to see chilli beef wrap alongside Thai prawns etc. It was all OK..just.

Nigel and the teams always aims to please. Food is excellent decor for Christmas is fantastic very child friendly. Menu caters for all. Very well priced Sunday Carvery well worth a visit.

Fantastic food and in particular the Viscounts Steak. Portions great as well. Came out stuffef

We love coming here, the food is great and the champagne coladas are incredible! My only note is that the prices seem to have gone up so much recently (more so than anywhere else we frequent) so be prepared for that.

My mum asked me to write this review for her so here we go. Mum and her friend had a delicious meal in the restaurant on Saturday and were totally delighted with the quality of the food and the service they received. They both particularly wanted to compliment Nigel and his hardworking team for all the attention to detail and giving them a lovely evening to remember. This really is a lovely restaurant and we have many happy memories from family get togethers here , you will certainly not be disappointed.

A delicious hot meal. Quick service. Staff very friendly and helpful. Parking close by.

Great food and fantastic service

Delicious. I’m a plain and fussy eater and I was able to order from childrens menu and get an adult’s portion with no problems. Man that served us (predicting he’s manager) was lovely and couldn’t have been more helpful.

The food was fantastic, staff very attentive. The birthday cake I got was lovely, hats off to the chef.

Absolutely the best Restaurant about! Food was so first class, and so was the staff! Will be back again

Outstanding food & service. There’s no better. Sunday Carvery 🤤

The Sunday Carvery was just perfect! Beautiful, tender meat, and loads of it! Staff very friendly too. The owner, Nigel himself, did a great job carving the beef! Superb restaurant.

On arrival the decor is amazing as it is set in an old church building. We were immediately greeted by a friendly member of staff and shown to the bar were we ordered drinks and chose from a very extensive menu. A short time later we were invited to the dining room and our drinks were carried to the table for us by the waitress. The atmosphere in the dining room was great and there were at least 3 birthday parties and each person was given a rendition of the name day song over the tannoy and a variety of cakes with large sparklers delivered to each table. We chose starters and a main course both of which were delicious. There was a healthy portion, locally sourced produce and all served with professionalism and a smile. There is no doubt I will be back, bringing family and friends and sharing my experience widely. If I have any complaints it is that I was too full to sample any of the desserts on offer, hopefully next time 😊🥳

Called in for the Early Bird with 5 adults and 1 child. Excellent service and delicious food. Children's chicken burger and chip meal was a real feast. Adults all enjoyed their meals. Plenty of food, well presented and tasty. Added on desserts and they were lovely too.

Delicious food with great service

Friendly staff, food ? Brilliant!!!

Delicious food and excellent service. Sides are very big so maybe order one between 2 people! Roasted veg was to die for! Cooked to perfection.

OH MY GOODNESS, YOU WON'T BELIEVE THE AMAZING TIME I HAD AT VISCOUNTS! I took my wife to the north-west for a change, and we planned everything well in advance. And let me tell you, the restaurant we found was absolutely INCREDIBLE! From the moment we arrived, we felt so comfortable and the atmosphere was just lovely. The owner was so friendly and polite when he took our order, and we started our evening at the bar upstairs with some drinks. Now, let me tell you about the steak I had. OH MY GOSH, it was MASSIVE and cooked to perfection! I couldn't believe the value for money - I haven't had such a big steak in ages, especially in Northern Ireland. And the sides were just as amazing, though I had to force myself to eat some of them because of how stuffed I was. But that's a good thing, right? My wife decided to have a few smaller items instead of a big meal, and she was absolutely spoiled for choice with the sides. And when it came to dessert, OH MY WORD, the cheesecake and crème brûlée were out of this world! My mouth is watering just thinking about it again. And the atmosphere was just brilliant - even though it was very busy, everyone was so friendly and happy to wait for their table. We ended up chatting to some other customers who told us that the Sunday lunch was amazing too! If you're looking for somewhere different with the best steak and menu in Northern Ireland, you HAVE to check out Viscounts! The architecture of the place is just stunning too - it's like an old medieval church that's been modernized inside. And even though the owner and his sons were constantly busy serving customers, they still made an effort to check in on us and make sure everything was okay. I can't wait to go back to Viscounts again soon, and I'm already planning on taking my kids there for Christmas! Apparently, the owner goes all out with the decorations, and it's like a winter wonderland in Dungannon. The only downside is that there isn't a hotel in the town, but that's okay because Viscounts is the perfect start to a night out for food. Honestly, I just wish I had taken photos of the food because it looked and tasted so amazing! Congratulations to the owners of Viscounts - you have an absolutely incredible restaurant, and I can't wait to tell everyone I know about it!

Food comes so quickly after ordering, ordered starter of ribs, arrived within 2 minutes.... like warm. Mains were tasty although when we finished we asked for a 10 minute break before ordering desserts. We were asked 4 times in 5 minutes what we would like. We got the feeling they were looking us out asap, decided to leave without ordering a dessert. 40 minute dinner, no relaxation. We have been going to this restaurant regularly for over 20 years, it will be a big ask to get us back.

I was pleased to be able to have dinner at this restaurant earlier today (29-04-2023). We had booked for 18:00 but when we got there we were told to go upstairs to the waiting area. It wasn't explained to us that this is just to have a drink, order your food and wait until your table is ready - so we thought it was just a waiting room. When our friend arrived, our order of food was taken and we were shortly after taken down to our table. I've never experienced a setup like this at a restaurant. It was grand but it's just that it wasn't explained so we were a bit confused. Anyway. The staff were lovely, very friendly and helpful, seemed to know the menu well. They came and took away empty dishes to give us more space, and did other similar things. The food was really very good indeed, we all enjoyed our main courses and deserts. We were glad that we had booked as it was really busy. I now understand why this place gets such a good name, it is indeed excellent. Highly recommended and I'd hope to be back soon!

Excellent food and friendly staff. Good menu and value for money. Plates full with more than you good eat. Visited here often and found standard always high

Very poor service yesterday at Sunday Carvery, ordered dessert and when my desert arrived, waiter said my wife's dessert wasn't available

Alway a good dining experience here.

I booked the viscounts as it was my daughter’s 18th birthday. The staff were attentive during our visit. Chicken supreme was ordered. It was nothing more than a very, very small chicken fillet with some pepper sauce and a few taco onions for 17.95. It was a very expensive chicken fillet. A side order had to be ordered which cost extra. The price of their drink is also much more expensive than other hotels. A very disappointing meal on a special occasion for my daughter.

1st time to visit and had a fantastic experience, staff were friendly and knowledgeable about their food atmosphere and background music was fine and the food was excellent 👌

1st time visit ,met with a friendly smile . We were 1st in the restaurant and the backing music was at a level to enjoy and still have a conversation. A great choice of starters that came prompt. Our waiter's were very knowledgeable about everything on the menu .By the time we were halfway through our mains a couple of large family groups had come in and the place was buzzing.. So overall a wonderful place to come and enjoy the food

Second time at Viscounts. It gets better each time we go

Wonderful food and so welcoming as always.

Fantastic evening from start to finish. Great staff and service. Excellent meal and would highly recommend. We have visited Viscounts several times over the years, but the whole experience to Viscounts this time was outstanding. We were delighted, very well done to Management and staff for an excellent evening, we will definitely be back again soon. Thank you very much 👏👏👏

I have been here several times and it is fantastic each visit. The Sunday carvery is amazing. The portions are more than generous and cooked to perfection. The staff are very helpful, friendly and provide a great service. The atmosphere is very welcoming and all priced very well. Dungannon is very lucky to have a high class restaurant like Viscounts.

Went to viscount on Friday night for a birthday party. Haven't been for a long time as soon as we arrived we where sent up stairs where we ordered our meals we where then shown our seats I ordered a streak and champ and mushroom and greens even though each thing was priced separately it didn't work out any more expensive. I ne er tasted a nicer steak and every one else thought there's was tasty.will be back again in April

Perfect dining experience from we walked in until we left .

Thank you to all the team at the Viscount for making our mums 80th birthday so special, fantastic service and food, nothing was too much trouble with a friendly relaxed atmosphere

We have been going to Viscounts for over 20 years and up until this evening had always had a good experience along with good food. Unfortunately this all changed this evening. The service was extremely poor, we were rushed to our table and not given the opportunity to have a drink at the bar, even though we were 15 mins. early for our reservation. The waitress who took our drinks order was rude beyond belief. We were pressed to order starters without even having time to look at the menu, which arrived approx. 2 minutes later obviously having been heated up in the microwave. Again we were rushed to order our main course, which again arrived too soon to have been cooked from fresh. The whole experience was extremely stressful and rushed and felt like we were in a fast food establishment rather than in a quality restaurant. The poor quality of service could have been overlooked if the food was a good standard. The food was not cooked from fresh, heated up and of sub standard quality. I have never written a review before, but after paying over £46 per head for what one of my guests described as " poorer quality than McDonalds" i felt I had to let others know. Come on Viscounts, you can do better than this, We don't have a lot of choice of restaurants in the area, but don't take your customers for granted. I will not be back and will make sure my friends, who would have been loyal customers, know of our experience.

First class food and service! We visited Viscounts this evening for my Sister in Law’s birthday, we had 9 children and 8 adults and nothing was a bother to the staff. The children’s menu was one of the best I’ve seen out, everyone was delighted with their food and the desserts were to die for! Top marks team Viscount! 👍🏻

visited last night for early dinner. have been here numerous times and as always the food was delicious. medallions of beef were cooked perfectly as was the steak sandwich. service was friendly and efficient.

The restaurant seems to want to churn people through as quickly as possible which didn't make for a very enjoyable evening... We arrived at 7:05 and went upstairs for a drink and peruse the menu - we took our time deciding what we we were going to have but once we had ordered (at about 7:25) it was a sprint from there to the finish!!We ordered 4 starters to share and they were sitting in front of us within about 5 minutes of us placing our order. This makes me think the food is sitting ready rather then being made to order. Starter plates were lifted and main course was on the table 2 minutes later and we were asked 3 times in 5 minutes if we were ready to place our order for deserts....Starters - scallops were warm at best, tempura chicken was done in regular batter (not tempura), brie was nice as was the cheesy garlic ciabatta.Main courses:Duck was not let rest after cooking so the juices were still running from it when it was served - spiced noodles weren't spiced and the sauce was like a runny sweet chilli sauce. Edible but you could knock up better at home yourself.Beef stroganoff was served with an absolute mountain of rice. The stroganoff itself was tasty enough but nothing special and lost in the rice.Deserts:Cheesecake and brownie with ice cream both ok but again nothing special.Overall a very disappointing evening with below par service. I'll not be back but worth a visit if you are trying to hone your speed eating skills.

We went out for dinner yesterday evening and despite the restaurant being far from busy we were rushed through everything which I did find the last time I was here. The food was ok but just ok and certainly not the best steak or venison We have ever had. The meat portions were very small the mushroom side was massive and the sticky toffee pudding was not nice at all - the starters were fine. We arrived at 7.30 and we got a drink then order was taken in the bar and we were immediately moved to the restaurant - we were leaving at 8.20 after a 3 course meal - the staff hovered and picked up plates so quickly and replaced with the next course that it was particularly heavy and not enjoyable. I think the emphasis is on what suits the restaurant service wise as opposed to what makes for an enjoyable evening for the customers - disappointing

A friend and I had been looking forward to having a meal and catching up. Had forgotten there’s no waiting area downstairs and no obvious sign of a lift, so my friend went back to reception and spoke to the lady, who was lovely and said we could go straight to our table. Restaurant was half empty, so this is obviously a way of getting you to buy a drink before dinner? Can’t see any other reason. We were shown our menu and then a man came to take our order and basically preempted everything we were going to say and we both felt it was like a race to order ASAP and when asked if the £16 chicken fillet with string onions and sauce came with champ, it was an abrupt no, so we had to order 3 sides to accompany our mains. So we had 2 of the chicken main courses, 3 sides and 2 soft drinks for £50. Felt it was expensive for a mediocre meal experience. The waiting staff (who were nice) seemed under pressure and we could relate. Don’t think we will be rushing back. Oh the lady at reception gave us a big cheery goodbye and she apologised for being asked to sit upstairs.

I came to the restaurant a few weeks after it had opened up again after lockdown with a friend. We got three courses each and cocktails. The food was good - excellently presented and the main course. Would prefer if a side was included with the mains for the price being paid. Cocktails were good but £9 is quite pricey for Dungannon so I wouldn’t be tempted to get more than one.

Had a family meal at viscounts to celebrate our dads birthday. Shared some starters - king prawns and pulled chicken pork bruschetta- really good so was expecting same standard for the mains. Most of the group enjoyed their mains but please avoid the hake and scallops. I was so disappointed. Over cooked , soggy skin in a pool of tasteless gloop, topped by 3 asparagus stems boiled within an inch of their life. Only redeeming bit was the garlic potatoes- really good. Tyrone is good at spuds. This coupled with warm white wine wasn’t the best experience for my 1st real meal out of lockdown.

Our family wish to express our appreciation to Nigel and his team in Viscounts Restaurant for another delicious Sunday lunch.

I used to visit on my own last year every now & again, and the place seemed like a time warp, with tacky decor & an unimaginative menu. I visited in a group yesterday and we all remarked on how good the food was. The menu has some imaginative options and it was well cooked. Well staffed & a vast improvement. I had scallops starter and beef medallions main. Well done & we will come back!!! Decor is still shockingly bad btw

Went out with my in-laws and hubby. So disappointing no social distancing here. We booked a table for 4 o’clock to avoid a lot of people we were the only ones in for a while then 4 loud mouthed women came in and were seated an arms length from us. We could not help hearing about there sex life and ex’s (those men had a lucky escape). For the upmarket place the waiter reached over us to clear cutlery and glasses which we were not going to be using off a preset table. I was so mortified for my elderly in laws. Service and food over rated and overpriced. I have been talking to a few people and they have experienced similar to us. One things for sure we will not be back. We don’t eat out often but when we do we appreciate good food and service but not in viscounts. We will not be here again.

No social distancing at all. We were directed upstairs on arrival but tables and chairs all close together. Ordered from disposable menus (apparently). When we were moved to our table, the waiter lifted our glasses and carried them to the table then reached across us to set them down. Food was fine but not an exciting choice. Would say that the Asian salad described as part of Chicken Bang Bang was merely a few (6) slivers of peppers beneath the 2 chicken skewers. I was too embarrassed to ask where the salad was but I assume that was it. The waiting staff consistently reached across to serve each course and no masks were worn at any point and tables were no further apart than normal. Dessert menus were laminated and labelled as having been sanitised but I would be unsurprised if they were not. Why have disposable a3 menus for starters and main courses and laminated a5 menus for desserts? Bizarre. Overall a disappointing experience and distinctly uncomfortable. There were several large groups who were obviously not part of a household bubble. Truth to tell, there was virtually no evidence of a pandemic or safety measures. As we got up to leave, I noticed small bottles of hand sanitiser on some tables but there was none on ours.

We have dined at Viscounts since this fine restaurant opened and for several years it was really enjoyable to dine in comfort. Whilst the food remains extremely pleasant the restaurant has increased in size and is now busy and at times extremely noisy. The staff are really pleasant but are required to gallop around at break neck speed with no time to speak to customers. The ambiance at Viscounts, which was so much appreciated has unfortunately been sacrificed.

We were pleased to be able to book a table at short notice on a Saturday evening. Relaxed environment, spacing and social distancing was ok. We would have been happier going straight to our table rather than having to sit in a lounge area but it was a busy time and we were waiting too long. Hand sanitiser on the tables was a lovely touch. Staff were welcoming and friendly. We thought they had the right balance of being polite but not spending unnecessary periods of time at the table which is completely understandable given the Covid situation. Great choice of dishes, large portions and everything was very tasty.

Excellent restaurant with great service. Dined here during the 50% off offer. Service was quick, very efficient & friendly staff. Food was delicious, cooked perfectly. They have an excellent kids menu, it includes small steak, chicken & pasta. The chicken dinner from the kids menu was really good, much better than the rubbish other restaurants serve up to kids. The duck main course was excellent, crispy skin & served with a small portion of garlic potatoes & red cabbage. Beautiful. The desserts were also excellent. It’s just a really nice restaurant. Haven’t been in years but was so good think I will go back in September as the 50% is being continued by the restaurant for another month! For two adults & two kids, having mains & desserts it was £35 during the offer. I know they also do an early bird menu at other times if the year which is good value. It’s also very clean & everyone spaced out appropriately.

First time being out from covid-19.very pleased and felt very safe. Have not been in the restaurant in over 20 years (too long). Greeted at the door with a very friendly waiter and took up to our table. Order and food was very quick service it was a carvery. Plenty of food on the plate and staff was excellent. Kept coming over and checking if all was OK. Everyone was well spaced out making you feel very safe.Everything was first class from we went in until we left. Definitely will be back soon not in another 20 years.

I came to the restaurant a few weeks after it had opened up again after lockdown with a friend. We got three courses each and cocktails. Totally stuffed at the end of the night! The food was great - excellently presented and the main course had generous portions. Would prefer if a side was included with the mains. Cocktails were good but £8.50 is quite pricey for Dungannon so I wouldn’t be tempted to get more than one.

Its been a few years since I have eaten in here but decided to treat the in-laws as a birthday surprise. I had the creamy bacon pasta with garlic bread which tastes much as it sounds in a good way. Father-in-law had the Gammon on the early bird menu which is great value for 2 courses and portions are large. I finished off with the apple and cinnamon tart with custard but it had a bit too much cinnamon for me but was palatable. You never go to far wrong in this establishment and everyone was happy with their meals and the service.

Myself and my partner went tonight (26/02) for my birthday. We had the duck and a burger, the duck was out of this world, cooked to perfection and the plate was far from scarce with food. Burger definitely wouldn't have left you hungry, outstanding meal. We ordered desserts and a waiter came down with a home made cake and a huge fountain sparkler playing happy birthday, which was lovely but I was laughing in shock with the reddest face! Highly highly recommend, service was so good and fast but not rushed, staff were lovely and thankyou again for my gorgeous homemade cake!

We hadn’t been to the viscounts in a while so it was a nice surprise . Always great menu. Won’t leave it so long to go back. Highly recommend.

Another class meal at Viscounts. For the second time, we were served by Hannah Wilson and she is just brilliant. Always smiling and great fun. Pity she is off to New Zealand later this month but hope she has a great time.

An absolute treasure of a restaurant and a consistent treasure at that Having been here regularly over a number of years the place never disappoints Customer service is key to the success of this restaurant. From the moment you set foot into the bar you are a priority, the waiting area which is a tastefully furnished, is a beautifully relaxing space to look over the generous menu.Nigel takes the time to take orders and knows the menu off by heart and all the staff have clearly had extensive training with the core customer focus at heart. Decent vegetarian menu (surprisingly hard to come by in this area) and fab steaks (so I’m told). Even on paying the bill every customer gets the attention that is required.Worth a trip. Makes every event special...5* from us: Perks:Seasonal menuLiftDecent vegetarian Excellent customer service Attention to detailFamily friendly Make special occasions personal with music Car parking Cons:Nothing comes to mind

Being regular patrons of VIscounts for many years. We arrived on a busy Friday evening before Christmas with high hopes of having a lovely meal.There were 4 off us 3 adults and a child. Who was totally enchanted by the Christmas lights and decorations. The 3 off us opted for the Christmas menu. (Bad Choice) after a short wait we were shown to our table. Starters arrived soon after. The Melon was fine. But the Tiger Prawns were soggy. Child’s main course arrived with our starters as requested and was ok. Everything went rapidly downhill when our mains arrived. My Roast Beef was a grey colour very chewy and totally lacking in flavour. The 2 Turkey dinners were equally disappointing. Turkey must have been sliced in a bacon slicer and sandwiched between was a minuscule piece of Ham. I am assuming that these were bought in precarved portions. Totally lacking in flavour and more what one would expect from a supermarket than a Restaurant. Deserts were equally disappointing. 2 off us went for the Christmas Pudding. Which was a pale yellow colour and more akin to “Fruit Swiss Roll” Again obviously bought to cater for the Christmas rush. The other deserts were ice cream so not much one can do to spoil it.On going up to settle our bill I was asked how our meal had been. On saying our disappointing it had been. All I got as an excuse was “We are extremely busy tonight “So Viscount this is one previously loyal patron who won’t be back.

Had not been to viscounts in quite a while as I felt food was not reflecting the prices but went for dinner last night with the family and it has definitely improved. Only giving the four star rating as I felt the wait upstairs before we were seated was quite long and the waiting area was packed some of us had to stand as no seats were left.You get a decent sized meal for your money. I had soup to start and fillet for my main it was delicious. Will be back soon.

Always enjoy my meals at the Viscount. They have a great selection of food and 9 different selections of potatoes! Great atmosphere and service.

Never was in this restaurant before but heard good reports so booked for Sunday lunch.First impressions - man who greeted us at counter was average.. Not rude or anything but not overly friendly.Ordered a red pepper roasted soup and prawn cocktail to start. Both were very nice. Waiter who served us was very mannerly.Queued up for Sunday carvery. Had gammon and sirloin, creamed potatoes, roast potatoes, Yorkshire pudding, turnip, cabbage and stuffing. All very good. Meat was lovely.Dessert we ordered a pavlova and a brulee.Lunch was 21 pounds for three courses. Overall very good.

Hablé para pedir agua al cuarto 3 veces, las primeras 2 me dijeron que me la iban a llevar a mi cuarto, la tercera que no había agua que y que lo sentían mucho, que podía usar las máquinas expendedoras y claro ninguna funcionaba.... Increíble que en un hotel no puedas conseguir una botella de agua.

Booked this for our annual pre Christmas visit to Santa at the argory. Decor is lovely and good food options however arrived for 530pm meal and got food at 640pm...far too long and thankfully I'd booked so that had enough time to get to argory for 730pm....the long wait seemed completely unnecessary....and took some.of the enjoyment away.

Stunning Christmas decor, stunning food, stunning cocktails! Slightly higher priced than the rest but you get what you pay for! Ambience, class, great service. My favourite spot

Had a wonderful dining experience in Viscount on a staff Christmas night out. From entering the restaurant, the opulent decor embraces the Christmas spirit creating a sense of wonder and awe. The Christmas menu presented, had a good range of dishes for each course. My choice of deep fried Brie, traditional turkey and ham followed by Pavlova was delicious. Natalie, our waitress, was attentive and efficient throughout and she contributed to the warm and friendly atmosphere experience. A great beginning to the celebrations of this Christmas season. Thank you.