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4.2

Based on 2.404 opinions finded in 1 websites

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Nº 298 in 666 in Tameside

Score
OpinionsNoteGoogle2.4044.2

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I gave a 4* for service because John who works in bar was brilliant he went above and beyond for me and my friend we was a tad annoyed and upset. My mate had just lost her mum 2 weeks previously so we thought a spa day and overnight stay would cheer us up. Well we went down to pools area at 6pm to be told we couldn’t use any of their facilities due to air con breaking down. We know that isn’t their fault and things happen but we went to speak to a lady and said we could get £5 back well it’s not about the money and she had no empathy and didn’t know why we was there . We went down later on for food and mentioned this to John as he had a friendly face and was asking how our stay was so we explained and he took it upon his self to to go speak with the lady and said we could have couple free drinks if it would at least cheer us up a bit which was really nice of him. He made sure our food was out on time etc and made sure all was ok before he finished his shift so thank you to John. The food was really nice. When we did get offered a late check out in end we went and used the facilities in morning but wasn’t told the jacuzzi wasn’t working so that was a shame too. Pool was ok and quite warm. Sauna and steam room was ok too. Changing rooms had hair dryers which was good. Plenty of locker space. Hotel itself had a nice homely feel to it. Nice views from room. Beds comfy. Now let’s get onto the breakfast absolutely horrendous and no where near hot enough but that’s my preference as I do like my food very hot, beans were ok, scrambled eggs very over cooked and no taste, not even plum tomatoes but normal tomatoes which was strange , mushrooms fine, bacon horrible it’s the streaky one and cheap I wanted proper bacon and no fried eggs I was very disappointed and at £12 pp it was NOT worth that at all!! They had couple coissants and couple a cereal boxes and bread for toast . 2/10 if that . Quite on a night so slept well. And they have espa in the bathroom which was a nice touch. Only 1 towel in room and they was 2 of us. There is a ironing board and iron in room too .

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Rach Thompson . 2024-11-26

MORE AT Google

Rooms are basic but have all that you need and are clean with comfortable beds and pillows. My only comment here would be that it would be good to have glasses available so that you can have a drink of water. Service was very good and staff were helpful. Food was nice too.

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Marium Haque . 2024-11-23

MORE AT Google

Careful when you book in a reservation online. You will most likely encounter an automatic 10 pound discount; if you accept the deal, somewhere hidden behind an icon that you actually have to click on, you will have a disclaimer saying that no further cancellation or modification of the date will be available. Also the displayed contact telephone number is simply unavailable, an automatic message will play out, sayin that the system is busy and will close the call ( no matter at what hour of the day or night you might call). They will answer the email however.

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N Mihnea . 2024-11-20

MORE AT Google

Travelled from Kent on a Business Trip. Had the pleasure of Meeting John, Emily, Isaac and Katie, made my evening in the pub & Grill very enjoyable such a lovely team.

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Nikki Owen . 2024-11-14

MORE AT Google

Nice hotel and very nice bathroom.

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Robert Goddard . 2024-10-22

MORE AT Google

Stayed here for two nights. Breakfast was included in our package, although sadly wasn't the best. Not much choice, greasy and cheap meat. For £10 per person per day you expect more quality. Better off going elsewhere and save money. We didn't eat breakfast on second morning. First night sleep sadly was disappointing, very nosy residents, door slamming and people banging on doors at 6 20am... we reported it and they did say they would speak to them. Second night was better. Location is good as we had concert at co-op live, a 20 min tram ride away. Tram station a few mi s walk from hotel. We will stay again however will not pay for Breakfast or upgrades. Parking is free at weekend for everyone, they said it was included in our package when we got there its free for everyone (Friday from 5pm till Sunday 3pm) so a bit deceiving. The pub and grill was ok, food was good. We got a £50 food voucher with our package. There are plenty of other eateries around too, so not limited to have food there if you fancy something different.

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Laura Richardson . 2024-10-21

MORE AT Google

What a disappointment this hotel was. The receptionists upon arrival were very helpful but unfortunately the bar staff beyond this point need some training on customer service. Don't get me wrong, it wasn't a bad experience, but it just wasn't a good one. Our room was very dated and not the cleanest in the world, the carpet needed a good clean. A lack of attention to detail on the cleaning and decor shows. I would have loved to have given a 5* review here as I always believed the Village Hotels were better than jo average but unfortunately, on this occasion it was 3* at a push. Premier Inn have better and cleaner rooms.

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Mike Jeffs . 2024-10-20

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Bar service was awful 😖 all staff stood about moaning and tables dirty and untidy had one drink on a Friday as well left we would of stayed longer but couldn't see the shambles any longer.

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Chelsey Seldon . 2024-10-20

MORE AT Google

I do not recommend this hotel. The staff have an attitude problem.

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Physics Kuwait . 2024-09-23

MORE AT Google

Came for an 80's was a great night. Hoping to do another night again soon

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Danielle Cholewa . 2024-09-20

MORE AT Google

Hotel with all inclusive. Rooms, Meetings Rooms, Bar, Gym, Pool, TV screen to enjoy football. Everything was pleasant during my staying there. I

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Panagiotis Sousouris . 2024-09-16

MORE AT Google

When I looked for a hotel I looked to a one which has a gym and pool and when I found this one I booked and bought for it directly but when I get there the employee told my if I want to use the gym and pool I must pay 5 pounds for each day I use it. I really surprised and didn’t expect that. I went to so many hotels around a lot of countries all were if you are a guest in the hotel ( you have a booking in a room ) you can use the gym for free for sure!!!

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Mustafa 78 . 2024-09-16

MORE AT Google

A young man on the counter at the pool entrance needs to learn from other colleagues as he was not helpful and was not interested to help

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Oli Yad . 2024-08-27

MORE AT Google

Met up with friends for drinks, great atmosphere, free parking on the Friday evening we went, check parking signs when you go as you have to enter your registration number at the terminal in the hotel entrance and pay depending when you park.

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antonio marinelli . 2024-08-26

MORE AT Google

I haven't stayed at the hotel but use the gym. The gym has better equipment than most hotel gyms. And is rearly to busy to get on the equipment. The pool is lovely and the sauna and steam room a good enough. The steam room does smell a bit but that's not the end of the world.

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Adam . 2024-08-23

MORE AT Google

Outstanding hotel, staff are very friendly and go above and beyond. Fantastic nights sleep after a night cap or two in the bar. The rooms are very spacious, modern, and very quiet. Everything was clean and tidy both in my room and around the hotel. Very family friendly but was also used by people traveling for business. My son and I loved the pool, and then went for breakfast, everything was cooked fresh and there was plenty of it. All in all, 5/5 across the board and me and the family will definitely use again, and recommend to anyone very highly. Thank you Village hotel for a lovely weekend.

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Stephen Agger . 2024-07-25

MORE AT Google

Went to the 80’S Night on Friday . Great staff and great food . Stayed over , room very clean and comfortable x

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Louise Foster . 2024-07-15

MORE AT Google

I have been using the Vworks business hub in the Village for a number of months now and it is absolutely fantastic. For anyone who like myself struggles to concentrate with the distractions of being in the office or at home this is the perfect environment for me. I can get my computer and pad set up and really focus and zone in. I believe I am by far more productive and efficient in Vworks than I am in the office or at home, plus my performance improves as well due to the like-minded environment they create in the Village, Ashton-under-Lyne. Added bonuses are the complimentary teas, coffees, water, drinks and printing. What really makes it in there for me though are the staff, they are so warm, welcoming and friendly and if I ever am struggling with anything they are so helpful and supportive. Without the Vworks I am not as productive as I would like to be. Hopefully, I'll be there for many years to come as I find it is the perfect environment for me to be creative, productive, efficient and perform as high as I possibly can. Thank you Vworks and the Village, Ashton-under-Lyne for helping and support me and my personal and professional aspirations thrive and grow.

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Samuel Newton . 2024-07-14

MORE AT Google

Very convenient location. Rooms are very dusty, my son found leftover props from a grooms party under his bed and also a used bandaid in his shower. Last night there was a function on. School kids were being dropped off by adults in hired luxury cars with modified ridiculously noisy exhausts. They were noisy enough at 6pm when they were being dropped off and tearing around the car park at high speed, let alone when it continued until midnight.

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sarah robinson . 2024-07-06

MORE AT Google

Enjoyable and comfortable stay overnight.

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Nick Hamer . 2024-06-28

MORE AT Google

I signed up for access to the Gym & the V-Works area of the gym, great facilities and team onsite. However, due to the nature of my work (Touring Events) I required to leave the membership as Festival season started for the summer and I no longer live in Manchester Provided evidence to both the member services team and to the DEBT COLLECTION AGENCY the set onto me to be advised they couldn't accept the letter from the Landlord/Letting agency that confirms I no longer rent a house in the area. Provided them with my work contact details (An office based in Paris) and called to confirm to be met with a spiteful discussion from a member of the team who wouldn't explain to me what else I can provide. To date, still recieving emails from Debt collectors, the member services team and an automated message to try and collect money from me.... a national multi-million pound company trying to extort money from a member of the public who can no longer attend the gym: true criminals

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Kyle Blythe . 2024-06-27

MORE AT Google

Recently stayed over two nights for wedding event. Overpriced rooms for whats included. No wardrobe space. Hanging space for suits only. The tv may as well be removed, i dont know anyone that watches normal terrestrial tv. The rooms deffinatly catered towards business men.We also had to pay extra to use the pool. Breakfast was ok.

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leahthefirst . 2024-05-29

MORE AT Google

Met up with best friend Mr Barber for breakfast and catch up. Come here regularly, breakfast choice varied, good quality well presented and tasty. Nice relaxed atmosphere, helpful friendly hard working staff. One thing to note both me and my friend found unbelievable, the clearly signed well positioned disabled parking bay's being used (abused) by lycra clad gym bunny's, but mainly men in shorts flip flops and towels over the shoulder driving Audi's and Range Rovers clearly all in peak fitness ignorantly taking these bay's?? Shame on you all. One man we seen in such a rush, he'd left something in his Range Rover and run back to it, a couple seen where he was parked as he again walked away from his car and a look of disbelief, the man was suddenly struck with a limp???? Limped painfully to the door of the building once inside he was cured (A minor Miracle you might say) he then, with a spring in his step Continued on his way to the gym?? Loads of available parking at the Village. Shame on you. (Rant over) We will be back.

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Billy Smith . 2024-05-29

MORE AT Google

There was only one bitter beer in the bar. All the rest was lager. As a long-time beer drinker I found that unacceptable. I have drunk beer for over sixty years and the one beer the bar had was the worse I have ever drunk. In fact I didn't finish it all. Very unusual for me.

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Harry Duffin . 2024-05-27

MORE AT Google

Went here with a good friend for the Retro Disco Decades Tribute night. Didn't stay here. Good parking available. Function bar open and room rapidly filling, everyone getting into the vibe. Even dancing before the meal which is great to see. Drinks prices reasonable too. From 8pm, Mains arrived. Chicken breast with veg, mash potato base and gravy. Plate and food were very hot, food nicely cooked, well seasoned and thoroughly enjoyed it. Plate was still hot after I'd finished!! Dessert- Chocolate torte, very nice. Tribute Act - DJ was really bouncing us along, played an awesome variety of classic hits. A surprise was a live vocalist and he was very good. Got everyone whipped up, highly interactive with audience, he was on for an hour. Overall a brilliant night, fantastic.

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Neil Bland . 2024-05-25

MORE AT Google

I train at the village hotel gym is clean and good equipment the spa is great although it dose get busy at peak hours, I also stay at the hotels at Ashton and bury both great hotels have everything you need.

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Martin Meggison . 2024-05-21

MORE AT Google

Good parking Tram connection to Manchester Amenities good with bar, food,Starbucks. Quick check in/out Mix up with early check in and late check out, domestics tried to get in twice before check. Not good paid for late check out. Not much info about what is around locally or in Manchester. Room was clean. Needs updating so can charge phone without a plug(we don't all own iPhones)

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Julie Slingsby . 2024-05-19

MORE AT Google

I don't know why in a double room there are towels for one person and the soap dispensers are always damaged and half full....

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Ordonez Google . 2024-05-19

MORE AT Google

In all lovely hotel. Rooms were spotless and staff were lovely too..breakfast was great nothing to much trouble for staff on breakfast duty all young people but very very helpful. Only couple of niggles at the hotel, we found it hard to find a road to get into it and couple of wooden areas in the room were chipped and the one by TV looked like dogs had scratched it. Would we use Village Hotels again definitely

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Arline Westgarth . 2024-05-19

MORE AT Google

Busy good selection of beers tram to the etihad and city centre 5 minutes walk

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Paul Lynch . 2024-05-14

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My mum and Dad stayed recently and ask me to review on her behalf. The moment they arrived there was a helpful staff member on hand to assist with check in and to guide her to the room. The room was immaculate, extremely clean and comfortable. Before leaving for a family event they had a drink in the bar, service was prompt and very friendly the staff made them feel very welcome. Breakfast the following morning was lovely, a great selection of food. Once again served by friendly courteous staff. Overall a wonderful stay in a very well kept, clean hotel and most importantly a great nights sleep. Will definitely be returning thank you.

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Gary Davey . 2024-04-23

MORE AT Google

Lively bar, easy commute to the city centre, gym, pool, nice staff

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david C . 2024-04-22

MORE AT Google

Staff are all friendly, helpful, and efficient. Went to a 90s night very good value, and I had a great time. The only negative I would say is that some of the drinks are a bit flat, i.e., lemonade

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wendy lloyd . 2024-04-20

MORE AT Google

I only used the bar. It is a good place for a drink, but during the football season, it can be very noisy.

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83rat . 2024-04-20

MORE AT Google

Sorry to say but for a first time stay in a hotel I was left disappointed, black mould on bathroom ceiling, noise from busy road which cannot be helped, room drinking facilities not replenished, most surprising children playing football in lobby and nearly getting hit by a football coming out of lift when going out for the evening, really tainted my stay and would think about staying in the village hotel again, when a friend stayed at Travel Lodge for less money and nicer experience.

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Maryann Sycamore . 2024-04-16

MORE AT Google

Great Location. Rooms need tlc. Why put you in a room that has no view at all when the rest of the hotel is half empty. Very noisy bar. Television sound deafening. Staff were friendly. Food average! Breakfast poor.

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Marilyn Selwyn . 2024-04-09

MORE AT Google

Fantastic Easter weekend stay. Lovely family room with a super kingsize bed, bathroom with shower and bath and a large tv. Very comfortable beds. Staff were incredibly friendly and helpful, our cleaner, Aida, really went the extra mile to make our stay special. Food in the restaurant was very good and reasonably priced. The location is fantastic with lots of eateries, bowling and cinema on the door step and a tram stop just outside if you fancy a trip into the city. We will definitely stay here again!

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Sarah Agger . 2024-04-03

MORE AT Google

Yes severed it's purpose for my recent trip to Manchester, all 👍

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Gary McIsaac . 2024-04-03

MORE AT Google

Fantastic place! 1st time I've stayed here can not fault it room is great, clean and spacious, love the rainfall shower, FREE wifi which is a bonus! reception is clean the lady on reception was great with help as it is self check in, the lads at the bar are great the manager (bald head) I think (no offense) haha is great. reasonably priced with a great selection of drinks

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Michael Whittle . 2024-04-01

MORE AT Google

Unfortunately there are a number of issues in the men's changing room. 1) bent drainage plates on the floor presenting a trip hazard 2) mold on the shower ceiling 3) missing clothes hooks on changing cubicle doors. But most importantly parking The hotel has a lot of accessable spaces for blue badge holders. Unfortunately most of the time these spaces are abused by non-blue badge holders. Often judging by the gym bags people who have no problem working out. But can't walk a few yards to the entrance. On several occasions I have emailed the CEO of village hotels and been ignored. This lack of interest in a serious issue affecting their disabled visitors and members is disappointing considering the usual quality of food and general service. However the difficulty in actually parking if you are disabled I would recommend going somewhere else UPDATE Despite contacting Village hotel by twitter and email and being ignored. The parking situation has still not improved. Possibly a breach of the equality act ?

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Colin Stone . 2024-03-22

MORE AT Google

Great service, staff very helpful

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Courtney Howie . 2024-03-18

MORE AT Google

Great workout, quiet in the gym too

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Sam Murphy . 2024-03-15

MORE AT Google

Enjoyed the pub, friendly staff great result

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Geoff Taylor . 2024-03-13

MORE AT Google

We usually book this place when staying the weekend in Manchester as it has a lot of things to do around it like the cinema, arcades & plenty of restaurants

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Samina Sher . 2024-03-09

MORE AT Google

Been to a few village hotels and enjoyed them all but this time we got a club room.No sky TV,tired looking room and possible the worse bed and night of sleep we had.The pillows were small,cheap and useless.Woke up numerous times and now a stiff neck.

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Scott Mitchell . 2024-03-03

MORE AT Google

Great hotel. Excellent staff. Great facilities. Thank you.

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Wahid Ali . 2024-02-10

MORE AT Google

The rooms are amazing and the staff are really helpful and approachable .

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Jon Ward . 2024-02-09

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The guys in the restaurant worked really hard yet were pleasant and helpful despite being short staffed. They were accommodating with both gluten free and lactose intolerance. Many thanks for a lovely celebration of my grandaughters 2nd birthday.

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Linda Hammond . 2024-02-04

MORE AT Google

Excellent hotel, stylish and spacious, great atmosphere, comfortable rooms and excellent pool and leisure facilities.

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Liam Herrador . 2024-02-03

MORE AT Google

Another great stay, look forward to the next one

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David Sample . 2024-01-30

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