Victor's in Trafford

Really poor service. Main meal was served whilst we were string our starters, never had that before wherever I’ve eaten! Music was so loud we struggled to have a conversation. It’s a restaurant not a nightclub. I love music but if I’m out with friends I want to chat whilst I’m eating and we couldn’t. I asked for the music to be turned down slightly twice and to no avail. When we finished our main course the table wasn’t cleared and we weren’t offered desserts and had to ask for the dessert menu. Overall a really disappointing overpriced evening 😞

This was great its always great the food is lovely and the service is amazing I love this is a really great place to go with family on freinds love it so much

I visited this restaurant on September 22, 2024, at 2 PM and left feeling deeply disappointed. I ordered the "Raspberry Beret AF" from the mocktail menu, as I do not consume alcohol for health reasons. To my shock, I was served the alcoholic version of the drink. There are two drinks with the same name on the menu, which is extremely confusing. The waitress should have clarified which version I wanted, especially considering my health concerns. After realising the mistake, I felt upset and frustrated. While the male waiter did apologise, it didn’t change the fact that I consumed alcohol unknowingly, which is completely unacceptable. To make matters worse, I reached out to the restaurant via email to address this serious issue and have not received any response. This lack of communication is disappointing and shows a disregard for their customers and customer feedback. I urge potential customers to be cautious if ordering drinks here, as the staff may not verify orders properly. My experience could have been avoided with better communication, and I hope this review helps others be aware.

Really disappointed with our experience at Victors. This was my first visit, however my partner has visited once before and recommended it. We visited around 5.30pm on a Sunday. The roasts were sold out. This wasn’t so much an issue, as I understand that this happens at this time on Sunday in a lot of restaurants. However when we did get round to ordering, half the dishes were not available! The service was really poor. We had to call over a waiter, or even walk up to the bar, to gain staff members attention so that we could order food and drinks. There was no attentiveness there. We waited a long time for our food, and asked where our food was. It then came about 10 minutes later. We are not sure if they had not put the order through, or were being very slow. There was a large party who left about half way through our visit. We wondered if they were prioritising them. When the food did come, we were far from being ‘blown away’ by it and it was average at most! They did give us a complimentary drink for the poor service, but at this point we didn’t really want it as we wanted to leave having been in the restaurant for so long. I was also surprised to see they charged us 10% service charge…what for?! We didn’t notice that on the bill until we got home, but I wish I had spotted this whilst in the restaurant as I would have asked them to remove it for obvious reasons! We have since read reviews and understand they have new owners. This may explain the difference in experience from partners previous visit, to today!

A lovely anniversary Sunday lunch made even lovelier by our wonderful server Mila. She’s an absolute delight & a credit to the restaurant. One tiny complaint - the champagne is ridiculously expensive!!!!! Sunday roast was delicious.

Went on a quiet Monday afternoon for drinks. Service was a bit slow. Despite there being enough staff and few customers, some tables weren’t cleared down after customers left. We had a negroni and Coke Zero. I paid at the bar so never received a bill. Was charged over £18 which suggests that a 20% service charge was applied. Can management confirm that this is right?

Nice environment, slow service for drinks. Visited for a couple of drinks, third visit to bar I abandoned due to standing there for 10 minutes. Two working, one manager replenishing glasses, there were about 30 people in total in the bar, 1 group being served, 1 member of bar staff dealing with this, other member semi back bar/ front but looking like he was serving. Manager just putting glasses back. No acknowledgement or "I'll be with you shortly" drinking JD & coke £12. Unlikely to visit again, but they won't be bothered

Great evening , great food and the best service from Milla, really lovely waitress , definitely coming back soon 👍🏽10/10

Monday Night & service was diabolical - food was average. It’s not what it used to be, the 2-4-1 cocktail board outside is giving wetherspoons & considering it was empty i can’t understand why the service is so poor. Real shame as it used to be known for its food and great atmosphere - however, since it’s changed hand its poor. Classic cocktails ordered didn’t even taste right.

Went with friends to see if any improvements from last time but sadly not really tbh. One friend had been the day before to the Alderley Edge Victors restaurant so presumed it would be as good , but unfortunately for us at victors in Hale the portions were smaller with one less scallop on our plate compared to the 4 at the Edge . They did taste nice but felt a bit short changed. as we were paying 50% off with their offer same as at Alderley but we’re getting less. The rest of the meal was fine but there was a lot of fried dishes on the menu I noticed , and also with the steaks the dish didn’t include anything to accompany it so you had to buy any salad /veg etc which I find very cheeky!! With the prices they are charging I think it reasonable to include something to actually make a dish ! There was not enough staff on so we had to sit next to dirty tables the whole time we were there and had to wait a while and then ask for the dessert menu, as the staff weren’t very attentive. Then when we got the bill it had a service charge of 10% based on the full price. All in all not the best of visits and now I’ve been a couple of times I don’t think I’d bother again tbh. Overpriced and not a great experience.

The place looks amazing inside, it’s very pretty and the afternoon tea was lovely, well presented and very tasty. There were three of us and there were only two of one of the cakes but we were not bothered about that. I’m afraid I’ve left a poor rating due to the service provided. We were seated with some water for the table then we waited over 35 mins for someone to take our drinks order, I was going to have some cocktails but no one came over so I didn’t bother in the end. We tried to get the attention of one of the ladies with no joy. There were only four tables in so it was not busy. We noticed one of the tables that had finished had to go and find someone so they could pay the bill. The only reason we got our tea is that a lovely chap with an apron on came out with our afternoon tea so we asked him for some drinks. We had to ask for some milk and sugar after the tea arrived. No one offered a top up of our drinks and I had to ask for our bubbly that we got with the afternoon tea later on. I just think the front of house staff need to be more attentive as the chap with the apron seemed to be doing the most when bringing food out. There is lots of competition and for the price you pay I would expect better service. The food itself was really nice but waiting over half an hour just to try to order drinks is really poor service, we felt like we were being totally ignored when we first got there. I don’t know how long we would have had to wait if the afternoon tea hadnt come out when it did, it was getting to the point where we were going to have to get up and go and ask someone to get us some drinks which is not what you would expect. So basically the food was good but the service is very slow.

The restaurant was busy so as it was our first time I thought it was encouraging to see . We had drinks first which I thought were notably overpriced with a glass of Prosecco being £9.50! Then we guided to the table at the side with a sloppy low sofa which I didn’t find easy to get in or out of. We made our choices and as the menu looked quite interesting we looked forward to seeing what we ordered. The mushroom starter and the calamari came and they were tasty . I ordered the lobster Mac n cheese which was again nice with Parmesan truffle chips which you couldn’t find the truffle sadly, hubby had the burger which looked very ordinary tbh. The dessert was pistachio cheese cake which didn’t pack much of a punch. It was obviously THE place to come in Hale from what I have read and seen but I found it overpriced for what you got. Luckily we had a 50% off voucher as I don’t think it impressed us enough to pay full price in the future tbh

Awful experience from start to finish, Disinterested waiting staff, 2 hour wait for food and mistakes made, staff arnt friendly, tje food was edible but certainly nothing special in any way. Very expensive with such poor service and a 10 % service charge placed on the bill despite the worst service I’ve ever experienced. I would not return and would not recommend.

The 2 stars that I have given were for the look of the place as it is stunning and the food was very nice. However, the service was terrible. We waited 45 minutes for a starter and then from when the empty starter plates were collected, there was another 45 minutes wait for the main. We received no apology from our waitress for the long waiting times, and the place was only half full. On top of that, the singer today had a lovely voice, however her songs got more and more depressing as the afternoon went on. We came out for a meal to have a nice ‘positive’ time together but we all felt very miserable at each depressing song that was getting louder and louder. Just didn’t enjoy the whole experience at all unfortunately.

Visited when the restaurant was offering 50% off food for the month of January. Food was nice but this arrived before the drinks which was a bit strange. However I would not consider returning due to staff members making me feel like I was lying when presented with a bill that featured things like entire bottles of wine which we simply didn’t have. Even when the bill was amended it was still incorrect and I was made to feel very uncomfortable.

Went here with my daughter . I must say food was delicious and no complaints there . The wait to be seated was just a bit too long . Order wasn’t taken for at least 20 mins. Everything just took far too long . We were going to order a dessert but couldn’t be bothered to wait . That said the waitress was nice and pleasant when we did see her . Even waiting for the bill was another 20 mins . Compliments to the chef , but don’t go here if you’re in a rush .

Really poor service - we waited for over an hour for our 2 main meals...I asked a couple of times when the meals would arrive and was just fobbed off. I was told it was 2/3 minutes away but it didnt materialise and I needed to chase it up again. The manager didn't really care and made no effort to make it right. We wont be going back

Good and service was excellent. We had a lovely evening. The restaurant is lovely inside. The menu has lots of sushi on if I was to suggest maybe some specials that are not sushi !! But will return and lovely atmosphere !!

Fabulous restaurant. They have got everything right from the picturesque venue, wonderful service, amazing food and atmosphere. The DJ was a great addition, not too loud or distracting - just played great tunes which created a fun vibe. Our server was Jack who was a delight from the moment we arrived and is a credit to Victor's. He made our visit feel special. It was our first time at Victor's, but not our last, we will definitely return in 2024. Highly recommend.

Having booked a table on Friday 15th of December to celebrate Christmas with friends. On arrival ordered some Porn star martinis which came with no passion fruit the waiter saying they don't put them in so they can get more in the glass which was small so why not get some bigger glasses.When taken to our table we were told that we couldn't have the festive menu as was only for large party's. It doesn't say this on the menu and when querying was told you booked on line .Then was told no turkey dish and lots more on the menu not available. Then was told if we waited till 7:45pm we could order turkey only for someone else to come and tell this was not possible. After managers coming over was offered the Christmas menu and we all had the steak with the supplement taken off which were just OK for an upmarket restaurant. Having been to the Ivy and 24 stories the previous week the steaks being far superior.Then the music was so Loud you couldn't talk !!!!! Asked for it to be turned down only after 5 mins they put it back to full volume .Considering this is a restaurant not a night club totally unacceptable. The evening was going down hill from the very start and got worse. When ordering the Christmas pudding to share the manager was trying to light it with a cigarette lighter totally unprofessional which didn't work and he had to go back and get some sprit to light !! it was a shambles. We all new when the bill came it wasn't going to be correct, and guess what we were right.The manager again coming to the table and taking it back to correct. Having said to the manager thinks have gone from bad to worse his reply was the only way is up which did make us all laugh .As what should have been a lovely Christmas night out turned into a fiasco .I would have thought 10 days before Christmas you would have had turkey !!!! The restaurant was less than half full which shows the standards at present totally unacceptable and won't be returning anytime soon .

We booked a family meal to have the festive menu. The service was really slow despite the restaurant being almost empty and there being plenty of staff working. We had called ahead to notify that another person would be coming but the restaurant had not set them a place at the table and we had to ask for cutlery and a plate several times and we went for long periods without drinks and we were not even offered water for the table. Most of us had the turkey which was really dry, the steak was nice but portion sizes were really small considering the cost. Dessert also wasn’t great. Walking to the ladies toilet there was a horrible stench coming from the men’s which was really unpleasant. We should have taken it as a warning sign that we were able to get a table when so many other places were fully booked.

Visited Victors last night with a girlfriend. The restaurant was absolutely buzzing and the music added to the great vibe. The staff here are lovely; professional, warm and welcoming. Considering the place was packed the service was exemplary. Food absolutely delicious are cocktails here are the best. I have been three times in the last couple of months and have to say I am very impressed.

Had the pleasure of going with my daughter who is a food blogger. This is a visually lovely restaurant inside,so calming and stylish. Staff are super friendly and very attentive. The food we had was excellent from the hot sourdough bread with three types of butter. For starters we had crab tacos,a beef dish but they also brought us some superb lobster rolls,a tuna dish and tempura green beans. For main I had a very nice piece of cod with crispy kale and mushrooms. I had a side portion of truffle and parmesan fries, everything was excellent. My daughter had a very large portion of lobster Mac and cheese which again was excellent. This is a really nice restaurant and well worth a visit

Came here to celebrate our anniversary, we wanted to order the Victors Sushi Set and because im allergic to Shrimp and Crab, I try to order a only fish version. they refused to do it like already did other time, they should adapt their plates for people with allergy. End up my night with frustrated and stress. Never coming again!!

Just returned from a lovely evening at Victors Very warm reception. Best cocktails and fabulous food. Compliments to the chef. There is a real buzz to the place and everyone very welcoming. Will definitely be back soon.

Eating at victors was an unforgettable experience. The food, the staff and the service were impeccable. Kudos to the bar team for some fantastic modern cocktails. The salmon was the most salmon tasting salmon I've ever consumed! Deffo would cum again.

Had an amazing night out with my wife in Victor's this evening. ALL of the food was spectacular! Starters: beef tataki & scallops. Mains: fillet steak, truffle & parmesan fries, salmon, green salad. Desserts: baked alaska (best ever) Loved the ambiance, staff were great, food was spectacular! Looking forward to our next visit, very soon!

Amazing service. Barbara the restaurant manager was amazing. Drinks are amazing can’t even taste the alcohol. Would heavily recommend anyone to bring their family or a date here

We chose Victors to celebrate our twin daughter's birthday as a family. We arrived at 7.50...8.05 we were still waiting to order drinks! There we serving staff walking around, but for some reason one constantly kept going to the table behind and was completely oblivious to us despite us sitting looking like mere cats trying to catch their attention! My husband was eventually able to call someone over, who approached our table rolling her eyes, with which we asked if we could order as we had been sat for 15 mins! We proceeded to order and order the Sunday roasts...as we were ordering another staff member whispered in her ear - at which our server stopped listening to us (no, sorry guys just give me one minute - or an excuse me from the other server!)...only to be told that there were no more Sunday roasts. As we expressed our disappointment, the server advised us that to get the roasts, we should get there earlier!!! We asked for a few minutes to look over the menu again...15 minutes later, still no drinks - not even a jug of water - and no sign of being able to order our food - and the same server just constantly walking past us. At this point - we had had enough (not how we wanted to end celebrating our daughters birthday, after having such a good day), so my son & husband went a couple of doors down to Cibo, who were able to accommodate us straight away...with which my daughters and I gathered our belongings, walking past the host - who was just as oblivious as the rest of the serving staff - and walked out! We proceeded to have the BEST experience and evening at Cibo. (as a side note, we saw another couple sitting near us at Victors, also walk into Cibo not long after we were seated!) Victors, A couple of points; 1/ if you advertise that you will do Sunday roasts all day then surely you need to better organised and ensure that enough food is ordered to cater for the demand (which clearly there is, if we were advised by a server to get there early - so this clearly isn't the only time that this has happened). 2/ please train your staff to be more aware of people waiting to order - whether it is there section or no. 3/ advise staff to not roll their eyes infront of customers. 4/ if there is a wait for food/drinks - maybe advise your customers and keep them watered and maybe offer some bread! With what you are charging on your menu, the experience does not justify your pricing!

We arrived at at 2000 today for Dinner - there was nobody to take our order till 20:20 and then food arrived at 21:15. The poor floor staff were over worked and understaffed. We ordered four things from the menu but cancelled a part of our order and left after waiting for the remaining items we ordered which still didn’t come out by 21:30.

We have visited Victors many times and always had a great experience and food. Unfortunately we dined last Sunday ( Fathers Day) and what a shambles, the food delivery was so disjointed and Sunday lunch very very average,. Maybe there was internal issues as the family next to us made multiple complaints and even found two blonde hairs in their food, Yuk ! Maybe the standards have just dropped as happens in a lot of restaurants ?

Where Geishas float on cotton clouds and laughs and full bellys sit side by side. I was lucky enough to be treated here to a beautiful birthday meal of fresh , flavoursome sushi followed by the most delicious coconut crumb cod ive ever eaten and would easily order again. When you are trying to be good and need to make sure you get your 5 a day ..... they even think about you. Order that banana cake, the sticky caramel sauce is the medicine your doctor forgot to order . Beautiful decor for those who love a photograph for the socials and outdoor seating to enjoy the sunshine (for however long it lasts)

I love Victors. In my opinion, it's some the finest food you can eat and cooked perfectly every time I go. I never used to be a fan of Victors because I visited a few years ago and although good, I didn't think the quality deserved the price. But, in the last couple of years I think they have massively upped their game. The staff are great, it looks great inside, and i think the food is amazing. We loved the tuna tartare and sushi to start and the same for fillet steaks & parmesan truffle fries for mains. For dessert, it's the baked Alaska every time. All courses were stunning. I loved this visit as much as the last and I'm already looking forward to the next one. Keep up the fabulous work, we can't wait to see you again!

Went last week for a meal and was very disappointed. The service was not at all good. It took 50 mins from sitting down to get our starters. We had to request more drinks twice rather than being asked if we wanted more drinks. Steak was not cooked as it was ordered, wrong beer was brought and we were then overcharged by over £50 on the bill. About 4 tables around us were left uncleared for the remainder of our stay so looked messy. All in all poor service and wont visit again

Not usually a complainer however, we popped in for a drink after a lovely meal down the road. Sat at the bar for 15 minutes before anyone spoke to us. Once we received service the staff member looking after the bar was lovely, upon wanting to order another round (due to the good service that saved the experience) we then had to wait another 10 minutes with empty glasses and we're told 3 times "I'll be with you in a minute". One poor gentleman serving the whole bar! If he had someone else with him then I'm sure it would have been better, as I said his service, once received, was brilliant.

We love the decor & atmosphere so chose Victors for a friends night out. The food was presented well and tasty, however was really delayed because the restaurant was busy. The food eventually arrived and they were very apologetic - Abdul manager and then looked after us. Abdul and team were well mannered, good service and we had a great evening. I would recommend going to this lovely place. :).

Staff were lovely and we had excellence service. Beautifully decorated and the atmosphere was lovely the entire night. Definitely recommend

Amazing service and lovely food the waiters and waitresses are amazing. I would definitely recommend, we were being checked on constantly and the atmosphere was lovely

We ordered the full sushi set and when it arrived a long dark hair was rolled up in a piece of sushi. Mistakes like this can happen, when they do it’s quite off putting. We informed the waitress, she apologised and took the piece away....

I've been wanting to visit here for 2 years .as a belated birthday for my daughter we took the 1hour 40min drive on a Sunday to have the Sunday lunch we arrived and the waiter and the girl on the desk took the time to...

So we went for the 50% January deal, we will definitely be returning customers now. The rump steak was excellent and cooked perfectly and service was great. Please go check it out

My partner and I visited on a Monday evening at 7pm. We arrived a little early so ordered a drink at the bar. When we were seated we asked for water for the table - it never arrived. We then ordered our food - a...

This was my first visit to victors. We came as part of a group of friends and we all ate off the Christmas set menu. The food was exquisite and the staff were wonderfully attentive. Can’t wait to come back

Had a nice family dinner with the kids to celebrate my daughter 19th birthday. Food was good but service was a bit slow. Sparklers we’re appreciated

We visited victors Saturday 3rd December, we really looked forward to the experience, on arrival everything was great, the service from the young 18year old was fab however after he left everything went down hill . First we asked for confirmation we had paid ,...

We came to victors to celebrate our engagement with some friends. I had been in January 2022 and had a poor experience relating to my allergies when selecting from the main menu but thought that I would give Victors another try since we’d be ordering...

I came here with my boyfriend for his birthday, the venue is beautiful inside..unfortunately the food was a big let down for us, it was just pub grub but double the pricel, we could of gone to Aldi bought and made the stuff ourselves and...

I’ve have just been here for drinks with my friends. I am absolutely disgusted by the customer service. My friends and I were spoke to disgracefully by staff who seemed to come across as though they were looking down on us. Our whole interaction with...

Came here after a few years, I can safely say the standards have completely dropped the fish was so dry and overcooked there was no sauce on my dish! The service was so slow it took 30 mins just to receive a menu. There was...

Really efficient service. Food was fresh and tasty. Would recommend to anyone and will definitely be back. Ailish was superb.

We ate at Victors on Sunday evening. The decor and ambience are a little eclectic but definitely a cut above the norm. Unfortunately the food was decidedly average. The starters were absolutely the best part of the meal. The crab tacos were tasty if very...

Loved absolutely everything about Victors. The restaurant itself is beautiful, with its flower decked ceiling & glamorous Missoni wrapped bar. It smells divine too. And the location is great, on a desirable, well kept street full of little boutiques & eateries. A handful of tables...

Ordered from here for a takeaway. We got some small plates and a few starters and sushi. The Padron peppers were to die for, amazing !! My only negative was the sushi, we ordered the duck and the prawn sushi, it was lacking in any...

Had a fabulous meal of sushi and small plates followed by desert. Everything was perfectly cooked and incredibly tasty. Jack C served us and was brilliant. Great sense of humour and attentive but discrete. I highly recommend the prawns and scallop small plates. The aubergine...

Totally different to the service in Alderley Edge. Vowed not to go back to Victors after a terrible meal and bad service, but Hale is worlds away. Staff were fab, friendly and welcoming, cocktails were fantastic. Will definitely return to Hale despite Alderley being our...

A certain member of staff in particular went above and beyond in Victors called Hannah she made sure we was enjoying our time here and always topping us up with our drinks. The food was amazing & drinks were lovely! Also nicely presented😍 Defo be...

Was at the restaurant a few times with my friends , and it’s a lovely place with nice ambience. The food is delicious as well and comes at a slightly higher price range , but if you order a few dishes it will fill you....

The restaurant is very beautiful in terms of decor but that’s about it. Unfortunately service was exceptionally slow and the food was below average for the price paid. Not sure if this was an off night or not as was my first time visiting.

We were a five-cover birthday party and we were seated promptly, we had a really good table. The music was a tad loud and repetitive, i'm not quite sure if old school house should be the sound of the evening but it did create atmosphere...

We visited victors many years ago whilst I was pregnant and I remember the staff being really helpful with pregnant friendly sushi, I had wanted to return again for such a long time and finally booked afternoon tea for Valentine’s Day, it was worth the...

Very mediocre, more like a place to be seen, run by youngsters at the reception, most of them need training. Food was quite average and overpriced. Ordered rolls, rice was not fresh, even M&S ones taste much better. Overcooked stake. Wouldn’t bother to come back.

A friend and I were disappointed by the slow service, despite the restaurant being nearly empty when we arrived. I had to catch someone’s eye to order drinks initially and it took 2 hours for 2 courses plus coffee. This was exasperated by mistakes in...

I booked a table in advance for my mother’s 50th birthday party. There were some specific allergy requirements for her, but this was all discussed over the phone before hand. As it was a special occasion, Victors said they could make her a special birthday...

All four of us had very nice food and drinks - really nice venue, quite relaxed environment. Menu was varied so plenty of choice.

Came for lunch today with one of my best mates. From the minute we arrived we felt welcome and looked after. Staff were warm, personable and nothing was too much trouble. Have eaten before at Victors and food continued to be of a high standard...

I have only visited Victors once before and had forgotten how nice it is. The bar and restaurant areas look great and the ceiling vines really do make the place look beautiful. Piccolino in Hale used to be my go-to place but their standards seem...

I had the burger which had double patties. The sauce were good but the patties being normal thin ones were over cooked, therefore dry. We also shared 4 plates sushi. The rice in them were nice with good chewiness. You only get 5 pieces in...

Took our staff for a Christmas night to what should be a top notch venue, but we were extremely let down. It was a Friday night, the restaurant was busy but not heaving. We had drinks at the bar and then went to our table....

Beautiful setting, food outrageously good. Service spot on (and I’m not easily pleased) Can’t wait to come back again another time! Jack was 👌

We came for a girl's lunch and had such a lovely time. The food and atmosphere were amazing and Jack made the experience extra lovely :) It is our first time visiting and we will definitely be coming again. We highly recommend the chicken skewer...

We visited Victors Hale and Jack couldn’t have been more attentive. Thank you for the great service and food - we will be back!

We went to celebrate Christmas and my birthday and Jack was very lovely and welcoming! Will come again!

Jack's service was amazing. So nice and friendly and very welcoming. Food was really nice! Love the small plates and sushi

A lovely dinner with the family just before Christmas. Great food; sushi, light bites and desert. Jack, thanks for the great experience.

Visited victors Hale for a lovely birthday lunch with my husband, amazing food and great service by Jack ! Nice chilled atmosphere, we were accommodated space for our pram and our newborn slept though out 😌 highly recommend

Visited Victors just before Christmas! Had such lovely service by Jack the waiter. Jack recommended a fabulous cocktail for me which didn’t disappoint! Prompt service fully enjoyed my visit and would return!

After a dreadful start to the weekend, I visited victors for the first time and can honestly say jack made my entire experience a pleasure! Thankyou and have a lovely Christmas x

Great food and choice of menu, lovely atmosphere, cute decor. Jack was brilliant. Would come again, just for him. Kind regards,

Amazing food, cocktails were delicious and fabulous recommendations from our waiter Jack - would definitely come back!

Good amazing, atmosphere cool and staff super helpful (especially Jack - he made sure we had everything we needed and was really attentive)

Our food was excellent. Our sever Jack was great and very attentive. We cannot wait to visit again in the new year

Came for afternoon tea. The most amazing, unique and totally wonderful afternoon I’ve ever seen! Outstanding service Outstanding food Outstanding - everything! Highly recommend Thank you

We had an excellent lunch. We chose the set Christmas menu and the food was delicious and the service by Jack was spot on! The wine started at a reasonable price. The decor was amazing

Absolutely awful place! Went with friends and our children. Took them 90 minutes to bring a starter out. Asked for drinks which never came. Asked four times for a high chair. Came 2 hours after arriving, I’d already had to fed the baby on my...

Having recently dined at this restaurant where there were only about five tables occupied there must have been at least 2/3 waiter/waitress and a couple of managers. I kept having to go and ask for service no one came to the table were all too...

Great customer service, team very welcoming, servers and bartenders were amazing, took care of us and the lads

Good food but shocking service we waited 50 minutes for mains and got sat on a table right by the bar so had drunk people falling all over us. Waiter rarely came over and it took that long to get the bill that we eventually...

Food is always excellent here and I love the restaurant decor. 19/11/21 I was there with a friend who is very hard of hearing so it can make it a bit difficult for staff at times in restaurants - they were absolutely brilliant with us...

Food was amazing we had a beef dinner and a beef burger best Sunday dinner I have found and my partner said the burger was amazing - staff are great aswell will be back very soon

The food was amazing, service was amazing and atmosphere was amazing, we will see you again soon. Thank you so much

I returned to Victors following a manager reaching out after a not so good experience. I’m glad to say that my experience second time round was much better and it was a lovely evening. Service was great from all staff, food and cocktails lovely and...

It was an amazing experience! The food and the service was amazing! The waiter had fabulous customer service skills and had amazing skin!!!

We visit victors regularly abs have to say it is a delight everytime! The staff are so accommodating to our every needs and even cater to a halal diet. Our server chun was excellent and really went above and beyond to make sure our family...

Absolutely incredible service from Chun. Made sure everyone was happy and is the most friendliest waiter. Will 100% be returning soon.

Amazing...really recommend the beef tataki was incredible. The staff were so welcoming and lovely. Especially our waitress Jess. Thank you for making our first date night since having our baby last August so special 💕

Thanks to Olly a very special occasion was well celebrated with impeccable service. Nothing was too much to ask and he constantly went above and beyond. Thoroughly enjoyed our night thanks to Olly. Definitely will be back. Great atmosphere and lovely food & drinks. Amazing,...

We really enjoyed our visit here. The customer service was unmatched, especially from Olly and Chun. Thanks so much for the meal! Will defo be visits again :)

Such a beautiful place and great service! Came here for drinks with some friends! Staff are really friendly! Definitely need to eat here soon the food looks amazing

Can not fault this restaurant! amazing as always and Katie went above and beyond to make sure we enjoyed our visit.

Shrimp Tempura and Ribeye steak were great! Service the whole evening was fantastic by our waiter. Would maybe choose a different desert but will definitely return!