Victor Chan Oriental Cuisine in Huntingdonshire

This was a disappointing evening. The restaurant was cold and really empty. The reason for that was sadly clear. The food was ok. But portions were small. Wish we’d gone for a take-away further down the road. We won’t be going back. Edit: In response to Victor Chan's comment—our visit took place on November 6th. The tone of your reply perfectly illustrates the level of customer service we experienced.

Very poor service. We walked out

Visited here for a takeaway when I was working in the area. Opted for the Thai part of the menu which was a bit of a mistake as the Thai Green curry was very watery and the chicken quite slimey. The Thai rice was nice, with just enough chili's and good quantity. Overall I was a bit disappointed with my meal. On 5he plus side, service was good and I wasn't kept waiting long for my food.

Wechad a take away the other day. It was so delicious, flavourfull, but not too much, just perfect.

The service was very slow and inattentive considering we were the only people in the restaurant. When the starters arrived they were great, next the duck pancakes the meat was cold and stringy. The main dishes were bland and disappointing. At no time did the waiter return to the table to check on us. We had to go ask for the bill as he was busy talking to another member of staff. Had been looking forward to eating at Victor Chana and was very disappointed and will not return.

Decent food and good service. Not too expensive either.

I haven’t used this restaurant for a couple of years and always considered it to be the best Chinese in the area. I never went anywhere else other than Victor Chans so when we decided to have a takeaway recently, it was an easy decision to make and headed straight there. I had a chicken curry which was bland, tasteless and nowhere near as spicy as I would have liked. The chow mein tasted like it had been reheated and the whole meal was a disappointment. I didn’t even finish mine and for the first time in my life, threw the rest away. Victor Chan needs to step up!

Staying overnight in St Neots, had a notion for some Chinese Food. Was not disappointed with my choice for Victor Chan. Had the Set Meal for 1, & changed the main course from Chicken Curry to Beef Curry at no extra cost. Very flavoursome Very reasonable, quality excellent, excellent service 👏

Booked via their webpage and asked for confirmation of the booking. I never got this so had to ring up to check we did have a table. We ordered the set meal for 4 as it was a Birthday 'treat'. The place was busy: there was a table with at least 24 people on it and certainly another two with 6-8 on those as well. So, service was hit and miss and slow. After we had eaten the duck pancakes, we waited for the main dishes. By 45 minutes of waiting and several trips to ask what was going on, it transpired that the staff knew they were over booked for that night, had not enough staff and by then, our food had not even began to be cooked. According to the waiting staff, when they pushed the owner/cook, he said he "did not care" that people were waiting. After waiting an hour for the main dishes to come, we gave up and left. So much for a celebratory Birthday Meal. It was a disaster. The place was chaotic, fraught, so unwelcoming and not at all pleasant. If the Owner is so uncaring and not bothered by giving customers a pleasant evening, we will in future take our money elsewhere. It was all very well getting what we did eat and drink for no charge, but it ruined the evening, and left me upset.

very bad food, a horrible smell... i ordered menu in the restaurant.... the starter came after 30 minutes and the main course after 1 hour and 10 minutes.... the beef smelled awful and I told them because I can't eat it and they gave me a discount....regrettably I don't recommend this restaurant....the starter was ok, the duck meat was very dry, it was the first and last visit to this restaurant...

Delicious chow mein could eat this every day. Excellent service. Extensive menu with masses of choice including for those who like spicy and non-spicy dishes alike. Thank you we'll be back!

Lovely food and lovely people… very grateful x

Food was excellent 👌 service was very good ...but prices bit high but you can't have everything can you

2nd visit ,Went on a weekday so not expected it to be busy but few others in prob 10-11 ppl . Fortunately one table chatting quite loudly as the atmosphere was dull , no ambiance, music barely on ,just needs something to jussz it up !! Waitres very slow & barely spoke to us, food cold on plastic platters ,not generous portions either but food good quality. Also was freezing in there ,toilets even worse , like the artic !! Unfortunately won't be returning .

Excellent takeaway food. The duck was succulent and crispy in the right parts, the noodles and sweat and sour chicken balls were delicious and everything arrived hot via a delivery man who was very jolly. I gave 5 stars for the atmosphere even though we had take away because I’m sure it would be excellent if the takeaway is anything to go by and I didn’t want to appear to mark them down on anything which would have been the case if I left it blank. Highly recommended.

The food was gorgeous, the portion huge. Quickly made. The staff were helpful. Masses of prawns in my order. Great value for money.

Heard this was great food - duck was very dry not enough plum sauce either provided. Sweet and was too crunchy and watery sauces all dishes weren’t great. 55.00 for two of us. Not amazing Not worth the money - I’ve had lots better

Food was good, dined in, was very quiet but it was a Sunday night. Recommend.

A fantastic evening for a party of 16 - the food was delicious and plentiful, and everything was very well organised. Thankyou!

Always consistently good, delivery never late

Tried Victor Chan's for the first time this evening. We hadn't made a reservation but they managed to squeeze us in. The interior is clean, fresh and more chic than most chinese restaurants. The service was impeccable - efficient, friendly and attentive but without being too invasive. The food was delicious, every dish piping hot, full of flavour and beautifully presented. We enjoyed every mouthful. We had set menu number 2. I'm not sure why the comments about the atmosphere, it was busy although this was a Saturday evening. But there was also nice background music and the atmosphere was relaxed and enjoyable. We will definitely return.

Great hot and sour soup but the Kung po wasn't as spicy as it normally is

Eaten here a few times over the years. The food is usually good. I'm told it's always busy, which would help with the atmosphere, but I've never seen more than a few people in there which has made it feel rather flat for me. On the most recent visit in Aug-2023, the staff stopped paying attention after we had first ordered, so we didn't get dessert or coffee which was a shame. Even trying to get the bill was difficult.

Eaten here a few times over the years. The food is usually good. I'm told it's always busy, which would help with the atmosphere, but I've never seen more than a few people in there which has made it feel rather flat for me. On the most recent visit in Aug-2023, the staff stopped paying attention after we had first ordered, so we didn't get dessert or coffee which was a shame. Even trying to get the bill was difficult.

Just ordered a takeaway from here for the first time. Delilery was quick. The food was superb. Great value will go back.

We went on a Sunday evening and it was very quiet which was great. The service was excellent, the lady was attentive but not pushy. The food was amazing.

Beautiful food and excellent service

Had a takeaway on recommendation from my step son. Very impressed. Food was delicious, service was friendly and efficient and the wait wasn't long. Would definitely recommend.

The best Chinese food in town with excellent and friendly service.

Best Chinese in St. Neots! Food is amazing

Best Chinese I've tried anywhere in this area by a mile. Particularly recommend the pancake rolls & king prawn with chilli & salt

Never tried this take away before but thought it’s about time I tried as the local reviewers rate this place very highly. It certainly didn’t disappoint! Lovely sweet and sour chicken balls with proper chicken! Sumptuous chicken curry and fried rice! My number one favourite Chinese takeaway!!

So the food and the service was amazing. The people there are so nice to you. The downside is it is so quiet. It's like a morgue. Lucky for us there was nine of us making a little bit of noise but maybe a little bit of music. Bit more scenery to look at are or something. Was just a little bit like plain Jane but the food and the service made up for it

Best Chinese I’ve had in 20 years nuff said !!

Ordered a takeaway this evening, 35 pound later and most was inedible. Vermicelli noodles were a ball of stodge and completely plain with no flavour at all. Seaweed was burnt and chewy. Mixed "vegetable" in black bean was a container full of onion with 3 slices of carrot for nearly 5 pound!! Lemon chicken tastes poor and lemon sauce has that fake horrible taste to it. Egg fried rice isn't fried just white boiled rice with egg in it, bland. Poor quality food. Don't order from Victor Chan, you will be disappointed and the food will end up in the bin.

Ordered a takeaway to be delivered to campsite. Quicker than expected and very friendly lady drove right to the gate after phoning us first. All the food was delicious and plentiful - enough for the next day too. Highly recommended.

Fabulous food , great variety on menu. Super friendly service.

Really nice food and service. Staff were lovely and welcoming. Can't think of a negative.

Lovely, attentive staff and quiet atmosphere (which was pleasant). Food was decent. A little trouble with getting our dessert ready so we had a staggered dessert which was a shame.

Very good food, nice atmosphere, excellent!

Best Chinese in St Neots, period!

We were camping up the road looking fot a Chinese restaurant. After walking out of one we stumbled across this jem. Lovely and clean. Friendly service and a great set menu. Such a shame to see it empty. Probably because it's a little out of the way of the high street. It's def worth a try.

Not sure about food. Tried website and its full of bugs and spam.

Lovely food, great service maybe wine little overpriced.

Friend had recommended but was disappointed! No welcome crackers in heard if!! Have to pay for them if you have them! Prawn toasts were delicious but served with no dipping sauce had to ask? Chow mien & noodles had to leave noodles I think we’re microwaved bean sprouts raw!! My fried prawn dish had no Sauce & wine by glass options very limited! Quality of food ie beef and prawns good nice clean restaurant just not quite right?

Had the set meal for 4. Utterly delicious. Top quality food, beautifully cooked and served. Best Chinese food I have had in many years - including meals in China and Hong Kong. Delightful and reasonably priced.

Worth every penny , very nice service . Always support your local !!

Fantastic Food, great customer service, overall lovely atmosphere.

My parentsand I frequented Victor Chan a couple of times a year pre-Covid, and since Covid my partner and I have had a fair few takeaways from there, especially since one of the only other decent Chinese takeaways in St Neots stopped delivering to our village. The takeaway is very good and I wold highly recommend. For my Dad's birthday, my parents and I decided to go to Victor Chan for a meal tonight for the first time for a few years. The food is still very good which is what I expected given recent good experience with the takeaway. Unfortunately, our evening was ruined by an extremely loud party of 12 directly next to us. In the room was the party, our table of three, another family of three and a family of four. We could tell the family of four had complained about the noise and nothing seemed to be done. Having had enough, and not being willing to shout at the top of my lungs to enable my Mum to hear conversation with my Dad and me, I decided to go to the bar to order more drinks and make a complaint myself at the same time. The waiter confirmed that the table of four had also complained but said there was nothing he could do and that if we wanted a quiet table next time we should request this on booking so we could be seated in the other room! We don't mind a bit of hubbub, it adds to the atmosphere, but I work in an environment that is, at times, loud enough to require hearing protection and the noise from this table was more than anything I had experienced at work. One member of the group was, at one point, swearing loudly which really ruined the ambience. After I had complained, the other table of three also complained and I believe they actually left early as they arrived after us and left quite a while before we did, so I don't believe they would have had time to eat a full meal at a reasonable, relaxed pace. At this point the waiter did say something to the group and they quietened down for a few minutes before returning to their former din. Fortunately at this point our taxi arrived and after a lot of problems with the card machine we were able to leave. I appreciate that a restaurant can't tell in advance if a group is going to be noisy or not, but I feel the waiter was very reluctant to do anything about it and more should have ben done to impress upon them that they needed to speak at an acceptable level or else leave to stop disturbing other diners. The group may have been spending a large sum of money on that night, however we would have been regular repeat customers. Now, I'm afraid we won't be returning and will book somewhere that takes the comfort of their diners more seriously in future.

Nice atmosphere although might be a bit loud in the main room. The food was pretty good. Desserts were ok. Service was very good and staff were good.

1st visit Pretty good takeaway will try sit down next time

We really enjoyed our meal here, I came with my dad and we had the set course menu. All the food was lovely, and very tasty. The staff were very accommodating too. Would definitely come back. Thank you

Good food and friendly service.

Excellent food from Duncan and staff

Food was nice and tasty and service was alright. Will have to go again to make a well rounded opinion.

Review for takeaway not their restaurant! Reasonably priced, quick and delicious. Must try the restaurant now 😋

Food and service was great.would have liked to know there was a function on.was a bit noisey.as a birthday treat was to late to book elsewhere.def would go again.

The chicken with cashew takeaway was undercooked for my friends birthday treat, it actually made her sick on her big day. Couldn't be bothered to go back for a refund but won't be going back. First and last visit.

Very good! Always nice food and good service

Amazing food. Cooked fresh. Delivery available with friendly drivers.

Fantastic Chinese food, our absolute favourite restaurant in the area. Friendly, attentive service, really good vegetarian and vegan options and reasonably priced. Miss the restaurant and hope you open as soon as possible!

The restaurant is modern but they need table clothes for the price they charge.. Drinks very expensive. Food was OK. Soup was good but very small portion. Duck was good though. Mains Cold chicken Rice was bland. Chilli beef was beef no chilli. 2 pieces of carrot. All serve on dishes more. Like I have at home. No plate.Heaters so food went cold. Need more waiters The ambience was poor. Would not go back.

fantastic food lovely staff, always a pleasure to eat here, nothing is ever a problem for the staff. take away is also really good and good value for your money and very tasty

Service fantastic, food extremely tasty. Decor restful, and we enjoyed every moment

Garlic and chilli chips are amazing

Best Chinese I have tried in the UK yet,you have to try it you wont be disappointed!!

OMG the food is amazing here.... And the service is second to none... Really like it here!!! Even helped with practical jokes on several works do out!!

The staff are friendly and the food is amazing !

Really nice food, staff attentive and able to advise on flavours....a good choice

Amazing Chinese food. Highly recommended.

Amazing food, great service and friendly staff

Very Nice meal in a nice restaurant with very pleasant staff. Food was hot, fresh and tasted good.

Probably the best food I've ever just eaten!

Staff were very rude, we was 15 minutes late and we was accused of being an hour late. Would recommended not using this take away service. The quality of food is very poor. Tasted like it had been reheated. Disgusting.

Best Chinese in the area..not greasy like the rest

Came here for a meal and it was actually very delicious and my family loved it. Very reasonable prices, but portions sizes could've been bit bigger. But, still I am giving Victor Chen 5 stars because of their incredible, kind and very helpful table service and glamorous but calm interior setup. If you love Chinese food, this is a must go place if you are in St. Neots. Thank you. Thank you.

Great food. We drive quite away to get our food from here, worth the drive!

I ordered a takeaway based on the reviews I read on here,and spent roughly £32. I'm giving a "poor" review based on taste and hopefully the Chow mein order was made incorrectly -otherwise I'm lost for words. The Good bits - Sweet and sour chicken balls, Deep fried chicken Chili and salt - this was ok but far too dry and the rest - Chicken Chow Mein - Absolutly awful. A dish of noodles with bits of chicken mixed in it. It wasn't chow mein and I'm hard pushed to say what exactly it was supposed to be. Going to the dog for his food tomorrow. Singapore Fried noodle. - Pretty good at first, not amazing, but then a bite of (perhaps) a prawn turned it inside out. A rotten/foul taste and the rest of this went to the bin. Chicken and pork w/mushrooms - I was worried when I saw this had settled into fat and water in the dish and wasn't that hot. My only guess it had been in the dish a long time. My order was placed and then I collected within 30min. Chips - ok... As I said, I went here based solely on the reviews here. I ordered at approx 6pm so maybe I got the leftovers of yesterday or something. I spent over 30£ and most of it went to the dog/bin. You may think with all the great reviews I'm being unfair. I assure you I'm not. This was my experience, and I'm only writing about that. Maybe it's wonderful the rest of the time and I got very unlucky. And after some investigation I see that the sit down menu seems pretty ok but the takeaway has a lot of complaints. I wish I noticed that earlier. Rubbish and don't get caught like me! I won't get unlucky here again that's for sure.

Despite having booked two weeks in advance (and left a contact number) for a Saturday evening the restaurant, on arrival, was closed. There was a small note on the door suggesting it would open again in 3 days. To shut and not call customers who have left a number is very poor. I would suggest you only use this restaurant for a walk in.

I’ve been to Victor Chan numerous times and have always had fantastic food. The staff are always kind and keen to serve. If I were to make one criticism it would be the atmosphere is slightly lacking and could feel more Asian however this is not to detract customers from the fantastic food.

Lovely meal, and quick and accurate service. Preferred when eating in the restaurant but a lovely take out meal also. Highly recommended!

Fantastic meal and great atmosphere/decor. Well definitely be going back.

Great service and great food such a nice atmosphere. We are repeat customers and everytime we come to Cambridge we visit Victor Chans.

My wife had been here with friends and so suggested that we came here. The outside is typical closed down pub. However, look beyond as it is really nicely done up inside. It really is a small restaurant, so booking is probably advisable. We had a lovely meal. The shared mixed starter was particularly good. Service was really efficient. However, perhaps it was too efficient, giving me the impression that we were required to eat up and get out to free a table. Perhaps this was very much down to it being such a small restaurant, but I found it a bit disconcerting. That's why a 4 not 5 from me. I would try it again though.

My wife and i went here for the very first time and needless to say we will definitely be returning. Service was outstanding. Friendly and caring. Food was absolutely to notch. Fresh, hot and full of flavour. Had to wait a bit but that actually didnt bother us based on the quality of the food. So even if we dont go to the restaurant for a while we will definitely be using their takeout service from now on.

Once again a lovely meal with glutenfree. Lacto free and no lemon all catered for. There was not many customers on a bank holiday Sunday early evening but still great attention to service was given.

Tried to get a food delivery after a previous bad experience with a delivery. Thought we would give them the benefit of doubt. We used to LOVE this Chinese but after this evening they have lost very loyal customers! Over 2 hours later no food, tried to call after 1 hour and 1/2 and said it would be another 15 minutes... lies! When it finally arrived we told the driver we would not be happy paying £43 when we waited for so long. Told us WE would have to call the restaurant to discuss it! Of course we thought that was ridiculous and expressed that to the driver. At that point the driver asked for the food back! APPALLING CUSTOMER SERVICE and no call to discuss issues or to apologise! ONLY RECOMMEND RESTAURANT where they can’t make you wait over 2 hours! Would rather waste food and loose customers than apologise, shocking!

Tried to get a food delivery after a previous bad experience with a delivery. Thought we would give them the benefit of doubt. We used to LOVE this Chinese but after this evening they have lost very loyal customers! Over 2 hours later no food, tried to call after 1 hour and 1/2 and said it would be another 15 minutes... lies! When it finally arrived we told the driver we would not be happy paying £43 when we waited for so long. Told us WE would have to call the restaurant to discuss it! Of course we thought that was ridiculous and expressed that to the driver. At that point the driver asked for the food back! APPALLING CUSTOMER SERVICE and no call to discuss issues or to apologise! ONLY RECOMMEND RESTAURANT where they can’t make you wait over 2 hours! Would rather waste food and loose customers than apologise, shocking!

A group of 6, we were seated on a round table which was great for conversation. The food served was hot & plentiful with us having plenty of choice. One of our party was gluten free and the menu provided for this was excellent.The only downside was that the drinks were a bit pricey but the whole evening of great service & delicious food outweighed this. Looking forward to a return visit.Just to add there's plenty of parking at the rear of the property.

We were a bit dubious from the outside but ventured in based on previous reviews and we were not disappointed. The menu has a great range of different dishes. All our choices were fresh and very tasty. The staff were all very attentive and helpful.

Not the cheapest in st neots. In my view you get what you pay for. Service outstanding and food very tasty

Have been wanting to try Victor Chan for a number of years, and it did not disappoint. Very attentive service, great choice of food. We went for the set menu which had a good variety of dishes, if I had one complaint that is the portion sizes. I could have eaten a bit more. Would definitely go back.

Excellent food good ambience good service

Fab food and great service. Thank you

We booked for a pre-cinema meal. Excellent food, service and value for money. Curry parcel starter particularly good

Excellent food and waiter service

Brilliant service and fantastic food

Just came back from Victor's with my family what a great meal take as long as you like over your meal just enjoy I think its the best oriental restaurant arounnd.

Very average Chinese food. Very greasy and even the egg fried rice was bland

Tastefully laid out with excellent food.