Verona Pizza Hartlepool in Hartlepool

Absolutely shocking service, food was wrong they said they couldn’t do anything about it. Woman on the phone just kept hanging up and had a horrendous attitude. 100% stay away from this place attitude of the staff is out of order. £17 for the food to be wrong and do nothing about it.

Best in the area, fresh and always hot

Unfortunately we waited nearly an hour past the estimated time. When it arrived the pizza was cold and cheesy chips hardly warm and cheese not melted. Very disappointed when we are local customers

Almost two hours from ordering food and it still hasn't arrived, very disappointed in the service.

Poor customer service. Only care about profit. Ordered food but got something else.

Pizza was unfortunately luke warm when it arrived.! once I'd warmed it up it was absolutely delicious 😋

Good food. Great service. Friendly delivery.

We ordered it for 18:40 - 19:00 and it arrived at 19:30, this then meant the food we ate was cold. I’m really dissapointed with this.

Regular customer here but have to say lately the quality seems to have dipped. Nothing wrong with the delivery times, politeness of the driver and everything was hot it’s just all been a bit bland the past few times. Shame because this is my local takeaway but I’m finding myself less inclined to order lately.

Items missing again !!!! Did offer to send out but rest of food only just warm so didn’t want to wait over 20 mins and the rest be freezing cold. Manager wouldn’t talk to me on phone. Not good enough

Great food good service. Fast delivery and polite friendly delivery.

My food was late and stone cold

I ordered cheesy chips, onion rings and garlic dip. Usually amazing service however the chips were cold and the cheese was entirely not melted. I also didn’t get my onion rings in the order and an extra tub of sauce I didn’t order.

Delicious food, always tastes fresh and hot. Love this place.

Got the completely wrong order. Would not have been so bad but I got a meat feast and I am a person who would not go for meat

The pizza was cold and the cheese wasn’t even melted on the chips and half the chips where covered in bruising

Quick delivery. Still hot. Great delivery. Food really good.

Excellent pizza as always...highly recommended

Was reluctant to try seeing the very low star rating however I tried for quickness and will not return. Chips in my wrap were freezing cold. Worst wrap I’ve had

I ordered food at 19:55 and it arrived at my house the complete opposite end of the town 15 minutes later I did order a meal deal so 2 pizzas a parmo chips and Donner meat I’m just confused how it took 15 minutes to get to my house like how did they cook it pack it and get it delivered straight away even tho it turned up freezing cold

The chicken kebab wrap was not cooked properly chicken was really crunchy

Chips were slightly undercooked but the pizza was amazing

Food arrived in the blink of an eye, fresh and hot, very nice 😊

We always order from here and it was really disappointing compared to usual. We paid for cheese on chips and the chips came without cheese and the whole thing didn’t live up to its usual standards.

Cold and sweaty where been sat a while before my delivery time also kabab meat under cooked

Order short of chips again !!!! Need to be checked better before being given to customers and I live to far away to return for them as rest of food would be cold 😡 Also quality is starting to lack not as good as it used to be

Advertised as 35-50 mins delivery time. Food never came. No response. Shocking. Kids disappointed. I’ll be requesting a refund. DONT ACCEPT ORDERS YOU CANT FULFILL.

Even though it was late the food more than made up for it. Every item was delicious and I will definitely be ordering from here again.

Wish I could comment on the food unfortunately as they would not allow me to order as I didn’t agree for them to come and collect the money prior to making food, as they obviously did not trust that I would pay for the food I ordered. I have never heard of any food delivery service company come to collect money and then to come back with food, sounds like a scam! I asked if I could bank transfer or just to pay for the food on arrival (like what usually happens?) however I obviously give of too many dodgy vibes for this! Used Verona pizza for years but will never use again as no longer trust these scammers!

pizza was late arriving and it wasn't very warm. Had a warm up in the oven which wasn't what i expected.Might as well made my own tea, so much for being a takeaway.

One of the pizzas ordered was completely wrong and not what we ordered the wraps were great, unfortunately when I got back it was closed

Food was amazing, really enjoyed it and new favourite pizza shop in town

Best garlic bread this side of making my own. Love the thin crust on the pizzas. Delicious. Will order again

Please don't use this takeaway always really late and frankly tell you it's on its way or leaving the shop. Don't expect anything to arrive under hour and 15 minutes if you are lucky!!!!!

Absolutely appalling. Waiting over an hour and 15 minutes for food to be cold! (was preordered) The chicken tikka wrap had all of three pieces of chicken in which was actually tandoori chicken. Ment to come with chip it had 10 in and the wrap was it was soggy

Order was over 1 hour late and cold when it did arrive. Asked for refund from restaurant but they refused. Not good customer service as I have been a loyal customer for many years.

It says my orders finished when I haven’t got my food

Normally always order from here but tonight’s was so different! Both pizzas were dripping in grease to the point in come through the box. Kebab meat was just placed on top of the pizza instead of baked in. Just tasted of grease, don’t think we’ll order again.

Absolutely lovely food, crispy fluffy chips, give them a go, you won't be disappointed.

As always the meal was luvly and the service was great

Took 1 hour 45 mins to arrive and food was cold when it did arrive

The worst meal I have ever had absolutely unacceptable. 3 pieces of chicken in a so-called special wrap chips swimming in grease, £15 Shocking, please never order from this place. Absolutely ridiculous

Over an hour late and pizza was cold. All I ordered was a cheese pizza. Ridiculous

Ordered Verona Pizza through just eat, and they were super fast at delivery on what was a very busy Saturday night. We ordered donner kebeb, chips and salad. And calzone pollo kive. All came to just less than £20. Food was very warm and tasty. Woudefinitely a order from again. Delivery driver was so lovely and POLITE.

Lovely food, always fresh and hot. Deliveries always early or on time and drivers always pleasant and polite. 10/10

As always luvly meal and on time when I collected

freezing cold chips didn’t turn up either did garlic

had a great chicken pizza recently, fresh ingredients and plenty of them. Chilli sauce could be a bit spicier but credit where it's due. :)

Missing x2 garlic sauce. Waited an hour after food deliverd still not here.

Food was average and took an hour and a half from ordering to deliver

Veronas' food is consistently good, The salad always crisp and fresh and the kebab is always hot. Delivery always early or on time. Excellent place, highly recommend.

Sent the wrong order out and then proceeded do forgot to send my replacement order out still currently waiting on it one hour later

Ordered a portion of chips which were not with the order and I didn’t find out until I was home

Used this place a lot, never had any issues

Just ordered 2 cheesy chips a cheesy chip wrap and a cheesy garlic bread £27 mental that better be nice this and the boxes better have a gold lining.. Jesus 😳😕

Delicious food and friendly staff 👍👍

Really good food I really enjoyed it 🍕, the staff are really kind.

Fantastic Parmesan as always, delivered early and food was really hot, brilliant service.

They put salad on my wrap and asked for no salad , left me with belly ache

Ordered a large Donner kebab with chilli. The only salad was lettuce and white cabbage, and they gave me garlic sauce which I hate. Very disappointed, did not enough at all.

Pizza was delicious, tasted amazing and kebab was wonderful! Would definitely order from here again!

Meal was excellent as usual and first class service

maggots in my pizza ! Pretty disgusting

Ordered from here a few times now and it’s always spot on

Food wasn't too bad the first time getting there but tonight just wasn't all that at all.the calzone was so soggy you couldn't even lift it as it all just fell to bits and the parmo was so lightly cooked/tiny no were near worth the price

Shocking. Greasy, cold and pretty disgusting. I was a walk in so it was supposedly cooked fresh. Thin and crispy base...maybe a week ago. Vile. The one star is for the box

Usually a really great take away, so hard to be critical for just a one-off hopefully... but just seemed off the mark this time, pizza was overcooked and just didn't taste right, maybe had been stood a while and cheese had solidified and tasted weird Generally really good, so likely a one-off.. better next time hopefully..

Food was a little late tonight , BUT it was worth waiting for…… food was excellent 👍

Good food, ready perfectly in time for collection.

Not very tasty meat was really dry

The food is super tasteful, and was delivered quickly . Really impressed with this pizza shop , as my wife said “ I have found my happy place “ 👍👍👍

Sent the wrong pizza, I rang and politely asked for it to be exchanged, the man said no problem. 5 minutes later the girl that made the pizza rang, said I was wrong and she had sent the right pizza! Very rude, very abrupt very bad service I had to send photos as proof! Won't be going there again

Order was placed 2 hours ago and still no sign of it - absolute joke. When we called to ask for an update we were told it's just gone out with the delivery driver, why it took an hour and forty five minutes for this to happen is beyond me!

There was virtually no meat. Very very disappointed. The meat that was there as fry and overcooked

I ordered the chicken shawarma kebab, which was lovely, but I would’ve liked to have had more chicken on it. There wasn’t much on it at all, so I didn’t think it was worth the money. What I did get though was lovely, and the salad was nice and fresh. I would order again.

2 hours late and when it arrived there was a piece of plastic wrapping mixed into the food.

Collection for 4.50pm went at 5pm text saying your food was ready. Order was not ready waited 20minutes for food to be prepared.

Chicken kebab only had 5 small pieces of chicken.

Ordered a cheese chip wrap with garlic sauce on. Garlic sauce was missing and the cheese wasn't melted. Ordered a Garlic bread with cheese, it was very greasey. OK food if your hungry but not amazing.

Live getting a puzza from here every time we stay in hartlepool

Was ok didn't love it though pizza had no spice and beef wasn't very fresh but was ok

Hot nice tasting wrap, on time.

Again was nice all very much enjoyed thank you.

Really disappointed, we have ordered from verona before never been a problem last night order arrived nearly an hour late the pizza base wasn't what we ordered and the food itself wasn't up to their normal standard... Would normally give a 5 star rating to verona but sadly not this time

Food wasn't that nice at all and pizza needed more time in oven

The chips were really tasty and piping hot. The coleslaw was nice and a really big portion though I thought a bit onion-heavy. The pizza was nice, average but did it’s job. The delivery was early too which was nice as I was starving!

Food was good as usual but I picked it up after waiting 90 mins and had to correct my order. Refunded the delivery charge.

Kebab was fine but the parmo wrap had very little chicken and was drowned in garlic sauce. I use this takeaway quite often and this was the only time the food hasn't been spot on.

Food looked as if it had been dropped from a great height into the pizza box and also was like warm

Food was excellent could not fault any thing highly recommend. Parmo was delicious. Thank you

It was freezing the wrap was disgusting and barely had any chicken in it at all about 3 chips in it also

Lovely food, and very friendly, efficient drivers. A very good restaurant.

Always been quality food and always hot on arrival

Excellent pizza shop Hot delicious food

As always... top notch food and service

Very friendly staff, nice clean premises, food prepared quickly & very tasty

The pizza I ordered was soggy and didn’t taste of anything.

Although food was lovely it was late and stone cold which spoilt it to make matters worse delivery driver stated he had called me a couple of times no such thing😤😤

Food is lovely , but 2 hours for delivery I waited for my order , rang twice to be told both times it would be sent out on the next order . When it arrived I payed for a fanned pizza but was given a margarita when we rang up to complain we got told they were to busy to send us a replacement , so they sent us a portion of kebab meat instead. Absolute joke!!!

Food is lovely , but 2 hours for delivery I waited for my order , rang twice to be told both times it would be sent out on the next order . When it arrived I payed for a fanned pizza but was given a margarita when we rang up to complain we got told they were to busy to send us a replacement , so they sent us a portion of kebab meat instead. Absolute joke!!!