Verdi - Italian Kitchen at the Royal Albert Hall in City of London, Westminster

Worst service ever. They leave the menu and forgot you

Always really good food and service here- thanks for the excellent service Jennifer!

A really lovely meal made even better by the service of our waiter Sony - the perfect amount of attentive whilst leaving us to enjoy our meal! Recommended to anyone coming to the Royal Albert Hall! Thanks!

We had a lovely diner before the concert. The cocktails, starters and mains were all nicely paced and we did not feel rushed. Our server, Sony, was especially attentive and made sure that we were completely satisfied and had everything we needed at every point. The food truly was amazingly good and we thought that it was good value. We will come back to Verdi the next time we are at RAH.

We had a lovely meal and Ines our waitress was very friendly and helpful

Apologies for delayed response Visit made on 4th November 2024 Late dinner before seeing the Cult This venue & restaurant excel at all LEVELS We got a very warm welcome on arrival and staff member Carmela pampered us for the duration of our sitting Beef shin parpadelle was the stand out main meal, and also a mention gor the chocolate Brioche dessert ... plenty of wine and beer flowed A good night out and precious memories to retain Highly recommended

Really good food. Our host Anita was super professional. Was warm, welcoming and out tasty food arrived in good time for our show. 10 out of 10 to Anita

The service was excellent. Anna who served us was really refreshing and looked after us so well - made us feel very special. The apple dessert was to die for.

The new items on the menu (mushroom tortellini and the pear dessert) were outstanding. Loved the mocktail selection as well. The highlight was our waiter Anna, she was so incredibly attentive, knowledgeable etc - amazing customer service skills. Thank you so much for making the dinner such a lovely experience.

The food was so delicious and Carpiela gave great suggestions for our order!

We had a lovely meal before seeing a show . Food was delicious and arrived quickly . Many thanks to Yassin for being an excellent waiter . He was very patient with all our questions, gave great service and was attentive too . We would definitely eat here again .

What a perfect meal at an astonishingly reasonable price. I had assumed that as the restaurant had a captive audience they would be overpriced and not trying too hard with the food. How wrong I was, the food was among the best Italian I have had in the UK and the service , given by the charming Zin, absolutely perfect. Well done Team Verdi.

We came here before a show. The service was brilliant, our server Zin made sure we had everything we needed and was lovely. The food was of great quality and perfect portion sizes for the price.

We were served by Yassin. He gave us a good feeling by helping us with a personal tough. We felt welcome!!

Visited for a pre event dinner before seeing Richard Ashcroft on 25 Oct 2024. Table booked for 6.30 - seated a little late after a slight delay and was initially concerned that we would have enough time for a relaxing meal, realising that the gig started at 7.30pm! Served by Anita - who explained the evening itinerary and that if we wanted to see the supporting act in the hall and return later for our second course we could do so as we pleased. This was very reassuring and made us relax about the evening. In the end we enjoyed the venue too much and stayed on to see Richard Ashcroft (amazing!). Food was good, not huge portions, and reasonably priced - there was a good wine selection but overly London priced! Overall, had a great experience and would go again - Anita looked after us well, and chatted a little, (in comparison to some of the other staff who seemed to deliver the food and run) which made it a great night too. Thanks

Booked a table here as part of a Film + Orchestra performance. Booking is definately recommended as we observed several people leave disappointed, given the restaurant was full. The restaurant spans two sections to the left or right of Maitre'D post at the entrance. We were sat at a very end table in the right. Nice Table layout, very comfortable seating. Great option for 2 or 3 courses, and very reasonably priced given the venue and location. Service from Zin was excellent, attentive without being intrusive. We had no issues with the food, which was again great quality. Possibly the best Tiramisu I've experienced in a long time. A couple of small gripes - the pizza's whilst a sizeable portion, could have contained maybe more base filling/toppings. There is a glass door at the end of the restaurant which is not a general access area unless you are in a wheelchair. Better signage is needed to indicate this as we had a regular stream of people passing our table thinking this was a door for everyone. Also there are, as observed by others, only 2 single use toilets, and given the size of the venue, totally insufficient. Aside from these small griped, I'd still go back & recommend to others.

Got the stuffed chicken however it wasn't stuffed with anything. Glorified chicken breast, quite grizzly and could've made better at home. Stick to the pizza. Service was ok atmosphere is nice.

Had a lovely meal before Paul Carrack. Anna the waitress was superb, attentive without being overbearing, I would definitely recommend being served by her. Good staff make all the difference and Verdi are very lucky to have her.

Zin our waiter was excellent . Food very good and good value

Lovely atmosphere, great food, with excellent friendly service. The staff went out of their way to accommodate our small group.

Excellent pre show dinner with great service from Jennifer- highly recommended

Fabulous service from our waiter Zin, nothing was too much trouble for him.

We came to the Verdi restaurant before the Rest is History live show - dinner was served in excellent time, we had more than enough time to get to our seats and have a drink as well. The food was marvellous (we had the Ragu, would highly recommend) but most importantly, Zin provided us with amazing service. He was very attentive to our needs and we could tell he was very much on the ball with all the other tables too. Thank you for a wonderful evening!

Olga was wonderful and took very good care of us. Upbeat pre-concert (Dua Lipa) atmosphere and great food.

Wonderful, Wonderful, Wonderful

Veldig koselig sted. Vår kelner Anita gjorde kvelden ekstra bra. Hyggelig, profesjonell, morsom og skapte god stemning.Maten var ok, pizza kunne hatt litt bedre smak. Litt dårlig toalett tilgang. Pga konsert var det lange køer.

Couldn't fault the service of this place. However, a number of issues. We ordered two sides at £4.60 each, one bagna cauda, one gamberi and for main two cods. Observations as follows: 1. Bagna cauda is three pieces of cauliflower with a couple of pieces of peppers, a bit of lettuce and a sauce - it was not inspiring at all. Gamberi was okay but a very paltry portion. 2. Our main courses of cod came out cold in the middle. This was rectified. 3. The place is too noisy as people are so crammed together in the most stupid layout ever imaginable. We were sat in the middle row which made the place look untidy and which contributed to the noise. They have that layout to cram as many people in as possible - not a pleasant experience as you feel that you're in a zoo with people sat at tables either side of you were observing you. 4. The lady who served us was fantastic - she immediately took away our cold main courses and we got fresh, hot replacements and she took off the price of the two side dishes we had. However, the point I'm trying to make is that in a professional kitchen, these two cold plates should have been picked up. After all, you are there to see a show and it spoils the mood when you start off with a bad experience in their overpriced restaurant. Their whole menu needs to be reworked as it's not the most jaw-dropping menu for an establishment like the Roya Albert Hall.

We had dinner here before attending Stephen Fry’s book reading. The staff were lovely, the atmosphere relaxing, the menu B-road and the food amazing. I had the melon and cheese starter which was exceptional, the risotto which was delicious and a large portion and I had a scoop of ice cream and sorbet for dessert (pistachio and mango). Excellent all round.

Good and prompt service and the staff are very friendly as well

The food is good, decently sized menu and 4/5 specials of the day. Complimentary lemon water is a nice touch. Good selection of deserts, and amazing ice cream which beats Joe's any day. Staff is lovely and the waiting time is very decent too.

Today I experienced the biggest hatred of my entire life. I came with a proper ticket and reservation but they refused my entry without giving any proper reason. The humiliate me and asked me to leave forcefully. First they let me and refused me to serve by using royal Albert Hall without any proper reason. They humiliated me in front of others people. I feel so bad and it makes me upset. I definitely not recommend this place as they unprofessional and rude.

If you are hungry you will enjoy it all. I found it very pedestrian to be polite. I expected a bit more for the price and venue.

To start with the good: the starters were great, especially the cauliflower soup, and service was friendly and efficient. The queue to get in (despite prior booking) was a little slow. The disappointment for me was that the crispy sage leaves with the gnocchi burro e salvia tasted like they had been fried in stale oil. They'd have been better fresh and shredded. Very pricey for what you get, and wines by the glass especially expensive. Trading off the convenient location?

We had a table booked for 9pm, following the Prom concert. After ordering, our waitress returned and informed us that our (hot) starters would be served with our (hot) main courses. This was because the kitchen was closing at 9.30pm. The result was a crazy meal whereby my partner tried to eat Bagna Cauda with a Pizza, and I had the chicken with gorgonzola gnocchi with spicy prawns. We were offered no possibility of flexibility. If it was not possible to fulfil the meal then the booking should not have been taken. The staff were excellent in the face of great difficulties. I have to say that the room itself was excessively noisy and that some noise reduction or soft furnishings would be a benefit

Overpriced chaos. Everyone getting the wrong order and at the wrong time ( our son got his starter same time as our main and we had to wait a LONG time for his to arrive ( including a wrong order to our table). My partner’s seafood ravioli ( circa £8 per ravioli!) looks…well you judge. He says it was al dente pasta and not pleasant. The chocolate sorbet was half melted though by that time I’d lost heart and didn’t want to complain. The guy in charge did apologise but there was no offer of any kind in a meal that cost £100 for 2 adults and 1 child ( only 1 alcoholic drink). Note the one loo is used freely by all at the RAH and develops large queues just outside. My son was desperate and had to wait for 20 mins before I had to take him quickly into the hall itself to find loos with the hassle of checking in and out of the hall. Not recommended.

I ordered a takeaway pizza and when I opened it I found out it was overcooked. The food there is not cheap and only partially edible. I tried to contact the cafe but could not find a feedback section or a general enquires email on their website.

Have eaten here many times over the years when I am attending a concert at the RAH. Prices go up and quality falls. Portions are modest with space on the plate taken up with items such as potato foam. Pasta can be hard, so suspect the microwave may have been deployed. I go there out of habit and must search for alternatives. Staff are always pleasant and the service reasonable, but the delivery doesn't live up to the menu hype.

Overall - average. Veg pasta with almond sauce - v. Good Chicken main - v. Average Pizza- hardly any toppings - avoid. Excellent tiramisu and conolli

Eravamo ad Hyde Park e cercavamo un posto per pranzare. Grazie a Tripadvisor abbiamo trovato questo ristorante. Location molto carina, ristorante pulito e personale gentile. Abbiamo optato per il menù del giorno, antipasto, primo o pizza e bevanda al costo di 20£. Abbiamo mangiato la zuppa di broccoli, la focaccia con aglio e rosmarino e infine abbiamo optato per le fettuccine al ragù. Veri sapori italiani di una cucina curata e raffinata. Complimenti!!!

Only open for dinner. Times are wrong. We walked all he way with 3 kids

The food was ok, the service fast and friendly. However: you are obligated to take at a minimum a 2-course meal. If you're not hungry enough, you'll still need to pay for a 2-course meal. In addition, they add a GBP 2.- charity donation to your bill WITHOUT asking, which is very, very poor practice. We will not return.

I have eaten in this restaurant on several occasions before concerts. The food is very good, freshly cooked and not over priced. The staff are very efficient and cheerful. A table booked for 6pm yesterday gave us plenty of time to eat and get to our seats for a 7.30 Prom. I would thoroughly recommend it.

Sub Pizza Express food for more than twice the price. We had margherita pizzas which were very poor, not even made with buffalo mozzarella, and at £30/head for the 2 course menu including a very average pre-made cold dessert, extremely poor value for money.

A dissapointing menu for us vegetarians. Only three to choose from excluding vegan options. Please add more options for us for main dishes. A pizza with vegetables on would be great as a standard option as there was only two options, one being a margarita. And as it costs £2.00 to add a topping it makes this option too costly and un fair to us. I'm not including the vegan options as one didn't even have a tomato sauce base. Our waitress was great though and has a great atmosphere.

The restaurant is convenient to visit before a performance at the Albert Hall ( I had lunch there before the Cirque du Soleil's Alegria show). For a long time nobody approached me, I had to call the waiter myself (by the way, because of this I was almost late for the show). The pizza, cocktail and dessert (cannoli) with coffee were delicious. The staff is polite.

£30 2-course. Had a nice pasta and desert. Friendly service. Open plan kitchen. Nice decor. Not going to win any awards but better than a burger and fries which is the normal pre-event option!

Stick to Pizza and you'll be ok but suggest you don't go further. A mandatory £30 for two courses whether you want them or not is a bit steep. Good service though.

The Beef Ragu tasted like a Beef pie mix, very disturbing flavour to have with pasta. Portion small. The Canolli dessert was small and no flavour! Both should have cost £30? Horrid price for two below average meals. Then £11 for a small pinot? Come on you are really fleecing people here. My meal was refunded, rightly so. Ruined the end of a lovely visit. This restaurant needs help.

A great place to visit. When I was here, it was quite busy but service was still with a smile. Had a little wait (since I didn't reserve a spot), but was surprised how quickly a seet became available. Food is great and well priced. Got an option to get drinks and food in the half time of our show in the Royal Albert hall, which was well thought out. Took them up on their offer and the service was great then as well. Would recommend this place during your visit of the Royal Albert hall, but reserve your spot. If you don't, you'll miss out on this great restaurant.

It’s a shame but because The Verdi is not as good as it used to be. Obviously all the prices have been hiked, but the menu is uninspiring, with smaller portions for anything that is interesting. My main cam before my starter and was cold. The staff did their best. Priced high and then a service charge plus charity donation. So more add on’s after paying for a high priced ticket plus extra charges on the original ticket price.

Yuri really looked after us. Being on medication which suppresses his appetite, Yuri took the time to recommend dishes which might work for my husband. My husband was delighted with the dish Yuri recommended. The food was wonderful and this made for a lovely pre show stop off. I look forward to visiting again both for the food and the lovely service. Thanks Yuri.

Really poor experience. Bland, uniteresting food served luke warm/ cold. Very small portions, overpriced. Food was ordered and came in literally 3 minutes. Quicker than McDonalds!! Wine expensive and poor quality. Very disapointing as this should add to the RAH experience but this restaurant is letting it down.

We had Isabelle as our server. She was attentive, polite and funny. Thanks for making the start of our visit brilliant

Verdi Italian Kitchen was an okay experience overall. The food was decent, but nothing extraordinary. We found the portion sizes to be quite varied, which was a bit disappointing. My husband ordered "Merluzzo Mediterraneo" and received a very small portion, while I had "Trofie al Pesto Trapanese", which came in an overly large portion. In fact, my husband ended up eating half of my pasta because there was just so much of it. While the taste was alright, the inconsistency in portion sizes and the lack of any standout flavors left us feeling that the experience was average at best. It’s a decent spot, but there are definitely areas for improvement.

Had an amazing meal here on Friday night, I don't eat garlic bread, but we order some for the table... It looked delicious, so I tried it... Ended up ordering another garlic bread for me alone... By far the best bread I have eaten, let alone the best garlic bread. The pizza was amazing, cooked to perfection. I can't wait to come back and have some more delicious food.

Nice pizza, efficient service, decent tiramisu. Pricing about as expected for inside the venue but very convenient to be onsite for a show.

Italian restaurant in Albert Hall. I had a lunch set and it included one starter, one main, and a soft drink. I had soup as a starter and Bolognese pasta as a main, and both were delicious. I also had a tiramisu dessert for an extra 5 pounds. Be sure to try the tiramisu. It was very delicious. The staff were also very friendly. It's great to have a restaurant like this in London. It takes a while for the food to come out, but while you wait, you can look at the interior decoration and the pictures of the scenery outside the window on the wall.

Got the pizza delivered to our seats during the interval. The pizza arrived surprisingly hot and fresh. I really loved the texture of the base and generous amount of cheese.

Nice ambience, authentic Italian food.

Clearly a prejudice and racist restaurant staff towards Asian. Waited for a long time at the hostess table with restaurant staff and managers staring at us and pretending to serve other guests hiding behind the bar counter. Fed up and as well left suddenly the white couple behind us was served immediately. What a joke.

Overall very good, The food was to an excellent quality and the staff were attentive and professional and got straight down into it. despite having some good spirits within the establishment, I didn't quite enjoy the lack of two toilet facilities, that dampened my spirits. Because there was hardly any toilets, I had to stand awkwardly by the railing waiting for people to come out and during that time a tourist seem to have confused me with a doorman as they had asked me if the restaurant was open, I told him I didn't work there and that yes it was open just a bit irritating.

Stumbled upon this restaurant while visiting London and we were positively surprised. Excellent service, delicious food, very nice atmosphere - big recommendation! :-)

Our lunch out here was excellent!!!

Food and drink was amazing, before the show, prices weren't that bad .

Low amount of food Cold serving Unprofessional staffs Limited menu I planned to spend our time before a concert I reserved a table for 3 and i told yours on the phone and through the email in advance that it’s a birthday please make a design on our table When we get in we shocked Nothing at all 😑😑😑😑😑 I never seen before Here is my order number 102836043 Please refund it

Very great and delicious Italy. Restaurant! We were there at lunchtime, there was hardly anything going on and the food was just so delicious!!! The service was also super friendly. Highly recommended!

Fancy great quality food? Verdi is the choice. Fantastic service, amazing location. Must try!

Food was decent enough. However… I need to mention the £2 charity donation. I don’t mind paying that.. it’s only £2 and I’m happy to give to charity. However they don’t ask and stealthily put it to into the middle of the main body of your bill. So unless you’re looking out for it you wouldn’t notice it. Also they then put a 12.5% service charge on top of that (including the charity donation) and when I asked the waitress whether the charity get the 25p that they’ve made from the service charge she shrugged her shoulders. To me it’s not the money but the principle here as they put the donation in on the sly and then charge you service on it and the waitress didn’t exactly confirm that that money goes to the charity. Out of principle I asked them to remove the service charge (which I almost never do) and they instantly became very rude. Didn’t even say bye when I said thanks.

Had a lovely pre show meal here. There's a wonderful selection of Italian food with lots of choice, especially for vegetarians. The food came quickly and was really well cooked. The staff were really attentive, and the service was perfect. Definitely recommend booking especially before a performance.

Margo at Verdi was fabulous. So helpful with our choices and friendly. It was such a lovely addition to our day to meet Margo. Thank you so much. We then watched Alegría which was absolutely fantastic. A great day.

Excellent Italian restaurant at Royal Albert Hall. Loved the veg mushroom pizza and garlic bread here, as it was authentic Italian. The tiramisu is a must-have and is extremely scrumptious.

Lovely restaurant to eat in before the show! Food is amazing and service is really good. Are server was Zin who was so nice and helpful! I would definitely recommend!

Amazing service from the staff. They seated us last minute and arranged a quick meal before the show. I wish I could say their vegan pizza was enjoyable, however, my partner seemed to enjoy his Prosciutto pizza.

Nice restaurant in the Royal Albert Hall just right for food before a show, reasonably priced with friendly staff.

Margo was our waitress in this gorgeous open plan kitchen restaurant. The food was delicious. Would definitely recommend for pre theatre meal.

Perfect for our meal before seeing Cirque du Soleil's Alegria at the RAH. Excellent buttered garlic/rosemary bread, along with a varied, fresh autumnal salad as a starter and a pretty decent pizza as mains. Service was very attentive and pleasant. The only let down was the inadequacy/insufficiency of the toilet facilities. Seemed to be a problem throughout the whole venue though.

The perfect place to have dinner before heading to the cirque du soleil show, with great Italian food and a very cosy atmosphere. Amazing service from Anna, our Italian server, who was very helpful in advising about the dishes and showed a great vibe! I loved the risotto, as well as the pannacotta! Definitely recommended.

Zin was a very nice person whose service was really good 👍

Was made to feel very welcome, I find this isn't always the case when you dine alone. Wasn't rushed, all was very relaxed and food was lovely. The perfect pre show treat. A very special thanks to Zin, who took care of me perfectly.

Pre performance dinner for three on 20th Dec - excellent food and service (Zin and team). Good value too. Have recommended this restaurant to others since.

Busy restaurant with a limited menu but food was of a good standard and arrived in a timely manner. Staff were friendly and helpful. The only issue was there are only two single toilets for a huge restaurant. We had to wait 15 mins to use the facilities which is crazy for a restaurant.

Came on Xmas eve. Zin is a fantastic waiter ! 100% recommend .

Great food and an amazing service. Zin provided a top notch service that allowed us to enjoy our Christmas lunch before the concert. We will come again next year!

Fabulous, friendly service from Zin and Susannah who made sure our party of four were well looked after before the Christmas carol concert. Food was amazing, and the surroundings were fantastic. Wouldn't hesitate to come back again anytime.

We expected an adequate meal but nothing special for a large restaurant at the concert venue, but what a great surprise. The food was excellent (papparadelle was to die for) and fresh and served quickly. Zin provided great service. A wonderful and relaxing experience that was every bit as enjoyable as the show at this amazing venue.

Isabelle really made us feel at home on what was my first time there. Fantastic service and great food choices. It made a really good start to a wonderful evening. Thanks to all at Verdi.

Isabelle was great. Very attentive, but did not intrude. She went above and beyond to ensure that we were comfortable. The food was delicious. Thank you for the recommendation Isabelle. All in all a wonderful experience. Thank you

Service was second to none. Yasin was our waiter , food was well presented if a little lacking in taste . Well worth a visit prices fair

Excellent service from Yassin and delicious food.

Lovely food and great service from Yassin, perfect start to an evening at the Royal Albert Hall.

Delicious meal at Verdi before the Jamie Cullum show. Excellent service from Zin.

Delicious food and excellent service. We were late due to traffic and the staff as well as our waiter Zin did everything they could to make sure we could still enjoy the three course set menu before the show started. Highly recommend!

We had an excellent evening meal at Verdi last Friday night. Eating before our show at RAH (Jools Holland). We had a lovely table for two which along with the restaurant had a lovely cosy autumunal vibe. The food was excellent we choose the 3 course meal option so glad we did! My husband's pizza was "the best I have ever eaten-anywhere!' And for me the tiramisu! Shout out to CHIKE for his attentiveness to all our needs during the evening. We are returning in December to Verdi and we can't wait! Yay! 😍

Food was good the service was a little haphazard but the staff were great. bit more expensive than I would’ve liked for what it was but would recommend.

Lovely meal and excellent service from Zin.

It was really fancy and nice. Zin was especially helpful on the selection of food, and his service was excellent. Really nice place. I really recommend it here if you like some fine Italian dining!!

Service from zin was excellent and all the food was delicious - the Pasta was incredible and obviously freshly made.

Zin our waiter was lovely and really helpful as I had allergies! The food was also lovely and fresh

Very nice venue with reasonable prices.

Our sever Zin was amazing. Friendly, attentive and made an excellent wine suggestion.