Based on 2.754 opinions finded in 4 websites
Based on 2.754 opinions finded in 4 websites
Opinions
After visiting another well known chain restaurant in the area recently and being heavily disappointed by the freshness, pre-made/frozen quality of the food we decided to give Urban Burger a go. We found it to be similarly priced to our previous restaurant visit but sooo much better in all aspects, the service was great, the food made to order, piping hot and delicious. Cleanliness of the restaurant matters to these guys, they were actively tables etc whilst we were in and that says a lot about an establishment, especially considering it’s Saturday lunchtime! No dirty tables to be seen. We will definitely be back. Top marks guys, keep up the good work.
Tracy K . 2025-04-12
MORE AT Google
Outstanding service from start to finish, our waiter Nathan was a pleasure to be serve by and an upstanding pillow of the community, more men like him on the streets wouldn’t be a bad thing!
Dan Edwards . 2025-04-10
MORE AT Google
Fantastic burger, friendly welcoming staff and nice soundtrack/ambiance. Great to see they cater for gluten free too.
Thomas Brown . 2025-04-05
MORE AT Google
food was cold, driver went to the wrong address, drinks were split. very disappointed. when you're spending £50 odd you want to enjoy the food and unfortunately we didn't
Kim . 2025-04-05
MORE AT Just Eat
freezing cold when ir arrived which was in time but still cold, burger was fairly tasteless
Adam . 2025-04-04
MORE AT Just Eat
Good delivery services, rang 30secs out to warne he was nearly at our door. Food tasted good and was as expected
Cathy . 2025-03-31
MORE AT Just Eat
I came here for my lunch as I had it recommended to me and honestly I can say one of the best burgers I’ve had, very tasty and cooked to perfection, the staff were really friendly and I wasn’t waiting long at all!
Olivia Jade . 2025-03-24
MORE AT Google
fries were cold and my halloumi fries and milkshake was missing
Tom . 2025-03-23
MORE AT Just Eat
Food was amazing still warm when it got here
Daria . 2025-03-22
MORE AT Just Eat
Poor food - dry chicken, soggy bun, dry saggy old lettuce, no taste of garlic or any sign of sauce in the “garlic sauce”. Not recommended
Neil . 2025-03-21
MORE AT Just Eat
I ordered a small bunless chicken bacon but you delivered a bunless cheeseburger ,didn’t even have bacon on it. By the time you’ve discovered the huge error, the delivery driver is miles away . No point re ordering cos of the delay in delivery ,no guarantee it’d be right 2nd time around and the family like to eat together. Massively disappointed.
Denise . 2025-03-19
MORE AT Just Eat
Hands down the best burger place we’ve been to! 👏 Freshly made, super delicious, friendly staff and lovely atmosphere. Also, their veggie patties are to die for! 😍 We don’t eat out/order takeaways often but when we do, we always go to Urban!
Daniela Tsvetkova . 2025-03-19
MORE AT Google
Jus got a plain burger with no bacon or salad or anything
Niya . 2025-03-14
MORE AT Just Eat
Tastes alright but staff aren't great
Angelica Baker . 2025-03-13
MORE AT Google
16 quid for burger chips and milkshake and the amount of times you guys mix my size portions up. While I'm sitting here starving af I dont fancy coming here anymore now hahahaha
jason Boyce . 2025-03-05
MORE AT Google
Great food, still hot and fast delivery
Mark . 2025-03-02
MORE AT Just Eat
Ordered a cheese burger - received 2 burger buns with just cheese and patty in it - no salad or what so ever. Maybe take the salad off of your burger pictures so it shows what you actually receive… and make it more obvious that if you don’t select the salad ingredients then you won’t receive any in your order.
Ferenc . 2025-03-01
MORE AT Google
ordered chicken burger, ended up with beef. How high is your burger chef today?
Alasdair . 2025-02-27
MORE AT Just Eat
Best burgers around, top quality ingredients!
Hannah Churchill . 2025-02-26
MORE AT Google
from the best to the worst topping missing no sauce updated. there is no email reply from your team yet
y MR. . 2025-02-25
MORE AT Google
You sent a cheeseburger. I’m allergic to milk and did not order this
Victoria . 2025-02-22
MORE AT Just Eat
Ordered 3 milkshakes at £18 and non got delivered
Sam . 2025-02-22
MORE AT Just Eat
Beef burger was alright, chicken burgers are quite bad
Jack . 2025-02-22
MORE AT Just Eat
The burger was hot and fresh and delicious. The fries weren't very hot but were still tasty.
Lou . 2025-02-21
MORE AT Just Eat
Food was ok, warm and delivered on time, although I feel the quality has dropped.
JAMES . 2025-02-17
MORE AT Just Eat
We were very excited to find a place that does gluten free burgers and lets you choose the toppings/sauce. The first time we ordered, the food was amazing, we had no complaints at all. We ordered a second time and unfortunately we were missing the fries. We decided to order a third time and see how we got on and it was as amazing as the first. The food was great and it was prepared quickly. We'll definitely be going back.
Charlie M . 2025-02-16
MORE AT Google
Fantastic place, think 5 guys but a hell of a lot cheaper with the subway kind of service, select patties first and then select all the toppings and sauces next, tastes delicious and would highly recommend
Toby H . 2025-02-13
MORE AT Google
Fries tasted like they were cooked in old oil. Also kinda burnt tasting. Cheese sauce wasnt great. Over all wasn't impressed.
Zoe-Ann . 2025-02-08
MORE AT Just Eat
Beautiful food. Fantastic milkshakes. Deliver was on time by a lovely man. Would recommend to all.
Keelie . 2025-02-08
MORE AT Just Eat
Food nice but pricey Service 🐌 🐌 🐌 45mins for 4 burgers 🍔 🍔 🍔 🍔 Needs a shake up on the service, seems more interested in all the delivery outfits like deliveroo and uber eats Need a separate counter for takeaway Just remembered why I haven’t been for a year used to visit all the time
Judo Jack . 2025-02-08
MORE AT Google
appreciate delivery times are estimated, delivery was over 40 minutes later than estimate. Food was as ordered but lukewarm at best. I dont anticipate using urban again and possibly not just eat. not a positive experience.
Steve . 2025-02-05
MORE AT Just Eat
Amazing burger but cold dried chips
Rachael . 2025-02-02
MORE AT Just Eat
Paid extra for the cheese sauce but never received any
Liam . 2025-02-01
MORE AT Just Eat
Chips were dreadful, so cold and burnt. Rest of the food also cold.
Libby . 2025-01-31
MORE AT Just Eat
Very good burgers, the best fries and milkshakes
Patryk . 2025-01-30
MORE AT Just Eat
I am disgusted by this restaurant. my order was delivered to someone else at first, then I waited another 20 minutes for the next order to be delivered. the courier who brought it to me was rude because he couldn't find my address. when I suggested to him to enter the first line of my address in google maps because by entering the post code he wouldn't be able to reach my address he said he didn't have time for that. the food is cold, the fries are burnt, the burgers are dry. the only thing good about this order is the milkshake. very unpleasant experience with this restaurant. this was my first and last order
Natalia . 2025-01-28
MORE AT Just Eat
Items missing and horrendous service from the staff when questioned about it. Honestly, do not bother with this place.
Jevin . 2025-01-26
MORE AT Just Eat
Never had an issue, always been great food from these guys, unfortunately this time the food arrived so cold I had to reheat everything, a bit dissapointed, but no complaints otherwise.
Phillip . 2025-01-25
MORE AT Just Eat
chips were dry and cold. we live less than 5 mins away. The beef was small round thick patties, not the usually smash type.
Courtney . 2025-01-25
MORE AT Just Eat
perfect food amazing but missing cheese sauce and straws unfortunately
Bradley . 2025-01-23
MORE AT Just Eat
Although I received the wrong food (delivery driver's fault), the food was very delicious. It was so fresh and tasty. I would order again and try to get the right food this time.
Shabaz . 2025-01-22
MORE AT Just Eat
Good and tasty. still warm aswell despite distance. salsa with mozzarella sticks is very nice
Scott . 2025-01-21
MORE AT Just Eat
courier was very polite and friendly
Jayne . 2025-01-15
MORE AT Just Eat
One of the burgers was meant to have bacon, lettuce, tomato, fresh onion, and pickle but had no bacon, and instead of fresh onion and pickle it had grilled mushroom and grilled pepper
Colin . 2025-01-10
MORE AT Just Eat
Great friendly staff, Rach went above and beyond to assist me. Thank you 😃 Nice burgers, kinda prefer these to Mc'ds 👍🏻
Lee . 2025-01-03
MORE AT Google
Their food is delicious, usually served quickly by really friendly, helpful staff. Parking easy. Only ever had one issue when their ticket machine broke and about 4 customers (including me) didn’t get our order and had to tell them after about 20 minutes we were still waiting but then orders came quickly with apologies. Reward scheme worth signing up to, free burger and other rewards every so often.
sioux wilkinson . 2024-12-31
MORE AT Google
All around good. The burger was nice and parking was a breeze. Would recommend if you've got time to kill. Nice asl well if you're dropping off the little ones at Jump INK across the street.
Chris . 2024-12-26
MORE AT Google
Food was stone cold and unedible. Driver wandered lost for nearly 15mins with food exposed to the cold night air. No insulated bag.
Gaetano . 2024-12-23
MORE AT Just Eat
Really poor order. Food was cold and the burger had missing items. Only a hand full of chips were sent even though when you order in-person you get a lot. Also, order now if you want your food next week.
Adam . 2024-12-22
MORE AT Just Eat
The burger was alright but they forgot the salad on both burgers? So i only had chicken on my burger bun. I wouldnt complain but it cost me like £25
Kirsty . 2024-12-11
MORE AT Just Eat
Tried the Christmas Burger. It was awesome
Angela . 2024-12-07
MORE AT Just Eat
Excellent food, still warm and delivered quickly but missing a side order.
Samantha . 2024-12-06
MORE AT Just Eat
Driver needs an head torch but he did ring so we could find him lol love UB ❤️
Dale . 2024-11-30
MORE AT Just Eat
Never going Five Guys again after visiting Urban
Carl Horne . 2024-11-26
MORE AT Google
Really unhappy, I ordered Cheeseburger and I received without the bread. What kind of cheeseburger is without bread?
Robert . 2024-11-20
MORE AT Just Eat
I ordered giving plenty of time for the food to be delivered by 1pm. My food needs to be delivered within a reasonable time because of the medications i have to take and exactly when i need to take them. No explanation why it was late.
Harry . 2024-11-18
MORE AT Just Eat
Stated that the burgers were delivered but never arrives had to reorder from somewhere else
Jamie . 2024-11-17
MORE AT Just Eat
If you wanna order a milkshake from here, make sure you got your own blender at home. I ordered a snicker milkshake and the chuncks in the milkshake were so big that it kept getting stuck in the straw every single sip. Burger was mid as well, nothing too special, but chips was quite nice
Victor . 2024-11-05
MORE AT Just Eat
It's like five guys but in my opinion better tastier and there large paprika fries are delicious would recommend slightly dearer than MacDonalds but you get what U pay for and the quality is far superior drinks bit expensive but it's refillable many times as U like 👍
Gordon Walsh . 2024-10-21
MORE AT Google
Quick delivery & always great good
Dawn . 2024-10-13
MORE AT Just Eat
5 stars, great food, great atmosphere and great workers. On my visit today I felt welcomed by the positivity and I really enjoyed my food. Would come again and recommend to my friends!
Rhydn Fox . 2024-10-11
MORE AT Google
Great food. Driver very friendly.
Angela . 2024-09-28
MORE AT Just Eat
Great food and great service 10/10
Katlain Fellowes . 2024-09-26
MORE AT Google
Like coming here, served by Emma multiple times and she’s a credit to the place
Adam 222 . 2024-09-21
MORE AT Google
Wasn’t sure if it was worth the money at first but it was incredible and definitely worth it
Danni . 2024-09-20
MORE AT Just Eat
Great service and food, they waited until we arrived to cook our fries to ensure they were as hot and fresh as possible, will definitely be going back!
Holly . 2024-09-19
MORE AT Just Eat
Wanted something to eat whilst travelling from A-B and this was nearby. Have had a five guys before and thought this looked very similar. Had a cheeseburger, small cheeseburger, reg fries and reg cherry milkshake. Was excellent, good char on the burger, adequate toppings, nice bun. Salty fries and plenty of them for 2 to share, milkshake also delicious. The 2 members of staff that spoke to me were also great, friendly and welcoming. I’m doubtful I’ll ever be nearby again but if the chain expands and I see another urban burger I’ll be sure to stop!
Rick H-B . 2024-08-31
MORE AT TripAdvisor
Absolutely amazing. I can’t wait to order from here again.
Lisa . 2024-08-26
MORE AT Just Eat
Dropped my son off to quickly nip in for a burger, 40 minutes later he arrived back in the car with chips that had been cooked, sat then warmed up so we’re tough as old boots and a cold burger ! Went back in, could see the masses of cooked chips in the basket above the fryer and nobody cooking anything. They asked if I wanted a remake but it would be 15 mins ( that would have been an hour) so I took a refund. The guy explained that they were short staffed.
Andrea M . 2024-08-19
MORE AT TripAdvisor
Great quick delivery. Loved the fries and Milkshake. Nice juicy Burger. I knocked 1 star off because the Burger did not have the substance to it that i expected
Harry . 2024-08-17
MORE AT Just Eat
Those burgers were awesome! They were so fresh and tasty, and the veggies were perfectly crunchy. The sauces were delicious too. If you love burgers, you have to check this place out.
Dr Shehryar Orakzai . 2024-08-10
MORE AT Google
For the price the burgers are tiny, chips are nice tho, but bring your own drink as a fizzy drinks cup is nearly 4 quid. But I like the simplicity of the menu. Plain burger and small chips where over a tenner. Full of gym rats.
Simon Roberts . 2024-08-08
MORE AT Google
Highly disappointed, hardly any chicken in each burger, fries was over seasoned and cold, wait time was 15 mins from order to service with very few orders in front of us. Highly unlikely to return.
FujiMasaki4 . 2024-07-09
MORE AT Google
great food , great staff, clean and tidy
Yvonne . 2024-06-30
MORE AT Just Eat
collection time was really fast, however the taste was shocking and so greasy won't be ordering again
Joanne . 2024-06-22
MORE AT Just Eat
Ordered 2 burgers and chips with cheese sauce. Place had one other family in sat eating. Place was almost empty. Waited, and waited to be called. The staff seemed to be actively making burgers but everything stopped as the employees chatted to each other. Six staff, no hot burgers and cold chips, but obviously hot gossip! 16 minutes later we were called. The staff had been talking as we waited. Our food obviously sat on side. Burgers were cold. I complained, eventually offered fresh food but too disappointed to eat. Not our first visit, we love the food usually but yesterday was disappointing and staff were useless.
Nicola Mcbain (Psykickniki) . 2024-06-10
MORE AT Google
A bit disappointing. Couldn’t taste the paprika in the fries, there was a pathetic half rasher of thin bacon and we’d unfortunately missed the option to have salad, coleslaw etc (we assumed they’d come with these!) it would have been nice to have the option of coleslaw as a side. Delivery was quick and friendly enough though. Won’t be going again 🤔
Nicola . 2024-06-07
MORE AT Just Eat
Great place. Lovely food, excellent quality. Great choice. Nice straight forward burger and fries.
N Pearson . 2024-06-06
MORE AT Google
All topping Items were missing from burger.
Sophie . 2024-05-24
MORE AT Just Eat
Easily one of the best burgers I have had, and I love the flavoured fries. Milkshakes are either amazing, really thick and creamy, or really watery with too much added to it by way of things to get stuck in your straw. Staff are always very pleasant and polite. Just the price can rack up very quickly.
adam eccles . 2024-05-22
MORE AT Google
Tasty, decent price, way better than McDonalds
Lawrence Ho . 2024-05-14
MORE AT Google
The food was on the cold side.
Lindsay . 2024-05-10
MORE AT Just Eat
food was amazing and the delivery was plesent
Jon . 2024-04-25
MORE AT Just Eat
brilliant service food amazing
charmain . 2024-04-23
MORE AT Just Eat
The food was cold and the chips were missing the cheese sauce I paid for
Lyndsay . 2024-04-19
MORE AT Just Eat
Fantastic burgers either beef or chicken, not tried the veggie. My only negative is sometimes the music is a bit loud but then again I'm old & like to be able to talk & not shout
Alan Smith . 2024-04-16
MORE AT Google
Called them more than 10 times with no response ! 1/5 for customer service.
Suhaib Ahmed . 2024-04-14
MORE AT Google
Restaurant employee ignored instructions/topoings for both items in order to seize the opportunity to make a worse version of order
Domenica . 2024-04-07
MORE AT Just Eat
Server called Daniel made our visit really nice today, paying extra attention to wanting to help myself as I’m heavily pregnant and to talking to my 4 year old, credit to the team, all staff lovely ☺️
Bethany Duffy . 2024-04-05
MORE AT Google
Asked for bun got no bun rubbish
Peter . 2024-04-05
MORE AT Just Eat
Took a while to assign driver but once done everything was brilliant.
Tracey . 2024-04-05
MORE AT Just Eat
Good quality, however fries were way over seasoned far to salty burger patty tasted bland
Eddy T . 2024-04-01
MORE AT Google
Much better than 5 guys and friendlier
Sarah Bryant . 2024-04-01
MORE AT Google
Always great service and fresh tasty food. Always read the notes I leave as well which is a bonus as some places don’t. driver always arrives on time and the food is always spot on
Charlotte . 2024-03-31
MORE AT Just Eat
it took so long u ordered the food at 2pm and its came at 3:05
Jon . 2024-03-22
MORE AT Just Eat
The best burger experience by far. Burgers are always cooked perfectly. Paprika chips are lovely and spicy and unlimited drinks are always a winner. This place can't get much better. Even the kids eat everything.
Dave Ellis . 2024-03-15
MORE AT Google
It’s is disgusting how much grease is on the bun it was blabbered in it not appetising at ALL. I would like to say I wouldn’t be going any and to top it of there burgers are frozen not fresh stay well away
Paul G . 2024-03-02
MORE AT TripAdvisor
I went today with my nephew's and sister - they got two of our order's wrong but they quickly sorted them out for us. They even gave us a free bag of chip's which they didn't have to do. They are most kindest staff member's and so polite. And the food is fab. We will definitly be back.
Jodie Thorlby . 2024-03-02
MORE AT Google
burger was flavourful but a bit dry, chips were not very crispy and lukewarm at a push, overall it was really good and i would buy again.
Hollie . 2024-02-25
MORE AT Just Eat
Always fantastic. Best burger place around
Michelle Goss . 2024-02-24
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in Yorkshire and The Humber
23 Opinions
Creo que lo principal a tener en cuenta es que éramos visitantes habituales antes del cierre y siempre encontramos la comida excelente. Además, en el momento de mis visitas, no sabía que al parecer había habido un cambio de dirección. Nuestras dos visitas en junio fueron insatisfactorias. Lo intentamos dos veces para darles el beneficio de la duda después del bloqueo. En ambas ocasiones nos dimos cuenta de que lo primero que se notaba era cuánto olía el pescado (normalmente una señal de que no estaba tan fresco como debería ser). No era un pescado de sabor agradable. La primera vez pensamos que el proveedor no había almacenado el pescado correctamente durante el cierre y, en lugar de perder dinero, lo vendió. Sin embargo, la segunda vez indicó que parecía haber un problema, probablemente debido a la actitud menos que perfecta de los propietarios, hacia lo que estaban enviando. Sugiero que si quieren reducir costos, reduzcan el tamaño de las porciones de papas fritas en lugar de la calidad del pescado.
523 Opinions
Nice staff, great food, chips are not greasy, the fish and chicken are high quality, this is a very clean chippy too. Good stuff.
504 Opinions
Had a kebab special with fresh grilled Chicken and donner meat and salad and a potion of chips the food was freshly cooked and lovely to eat. Highly recommend.and we will be back again.
1983 Opinions
Got delayed so ended up being 45 minutes late, however did ring to say it was going to be late so they were aware of their timings but left the food to go cold which meant the chips went soggy and pizza was tough