Urban Brasserie in Hillingdon

Definitely NOT French but was good. The Indian dishes were solid and the steak was seasoned well. Service was a bit stretched and slow but that’s most places these days.

For an airport hotel restaurant, we were very surprised. A broad menu selection, aided by Sandra who was so helpful with our selections, great menu knowledge. A tag expensive, but it's an airport location.

The food and service here is absolutely top shelf. All of the staff are incredibly friendly and set a great atmosphere for a delicious meal after a long day of travel. My host Sandra was so incredibly warm, welcoming and ensured that my dietary requirements were accounted for. Her friendly, enthusiastic service set the stage for Lexami who then prepared quite literally one of the best Chana Masala's I have ever had — let alone the sides of fluffy, golden stuffed parathas, perfectly crisp papadums and immaculately prepared cumin rice. It was absolutely delicious and would rival even the most prestigious curry houses in the UK. Cannot rate this place highly enough — would give it 6 stars if I could ☺️

We are here while staying at the attached Holiday Inn Express. The staff were lovely. They had a vegan menu and the food was very good. Perfect start to a holiday.

A really lovely evening experience at "Urban Brasserie" Restaurant at Crown Plaza hotel T4 Heathrow...Sanchi gave us a very warm welcome, and continued to take care of us so well throughout the evening, including offering delicious recommendations to eat. The whole Team including the very kind young man in the bar were great ambassadors for Crown Plaza. Thanks Sanchi for taking care of us so well and making our evening so enjoyable!

Superb food and fantastic service. Above and beyond what we expected at an airport hotel and not a stupid price either. Would def recommend. Sandra, our waitress was exceptional.

Amazing meal last night at Urban Brasserie. Sandra was our server and she was so friendly and helpful and helped make our meal a very congenial start to our holiday. My husband loved his Paneer Palak and he’s a harsh critic of curries and my Nasi Goreng was outstanding. Highly recommend.

Brilliant curry, Sandra was an excellent server and helped us with our choices. Staying at the Holiday Inn express prior to an early flight, all excellent. Would stay here again even if I wasn’t flying !

O lugar é lindo, me hospedei no Holiday Inn que é no mesmo complexo de dois hotéis, mas a comida toda é muito apimentada, pedi alguma sem pimenta eles me orientaram uma que não tinha, mas quando chegou impossível de comer de tanta pimenta, aconselho pedir um x burguer!!

Received a warm welcome from the hostess upon arrival and was provided the Vegan menu upon request. The waitress noted my milk allergy and checked with the kitchen to ensure the vegan soup was available. She confirmed the soup of the day was tomato, which I ordered along with a small glass of wine and a salad. This arrived in a reasonable amount of time. The soup arrived solo without any of the advertised vegan bread and butter. When I questioned this, the waitress said it was because it contained milk. I asked why it is offered on the vegan menu if it contains milk, and this was misleading. The soup was terrible- think watery packet soup with a lot of black pepper and salt added. The salad was average- the kitchen was out of avocados so substituted beets, which was ok. 32 GBP for watery soup, salad and a small glass of wine seemed excessive. Honestly some of the worst food and wine in London. Give this place a miss, and eat at the cafe in the Holiday Inn Express side or pick up food in the nearby Terminal 4. Disappointed.

The staff are polite and really friendly and the food is spot on. You certainly get fed. Can highly recommend the curry.

Excellent food again at dinner and breakfast. Sandra was helpful, polite and professional as always, and made an effort to talk with lots of clients in a friendly and polite manner. Breakfast was great and Janina kindly helped me order a custom omelette from the kitchen. The only downside is that since the menu change, the pork belly is not so good, I really miss having it with sautéed mushroom and pak choy, crushed potato, apple puree and red wine jus. The new version with rice and stir fry vegetables isn’t quite so nice.

Thanks to Michelle for looking after us in the business lounge. Great service, good food with a smile. Efficient service, plenty of drink top-ups and tasty snacks 😁……………………………………………………………………………….:))))

A fantastic meal the night before our flight. We didn't arrive until 10 minutes before the kitchen closed but were greeted with a warm and friendly service. The meals arrived quickly and were absolutely delicious. Fantastic food. Our waitress Kindeep was especially helpful and friendly and provided brilliant service with a smile. Many thanks.

Very bland food limited menu had the peri chicken and veg noodles Chicken and we very bland and tasteless noodles tasted of garlic Plenty of restaurants near by just get a taxi will end up paying half the price for great food elsewhere Desert was ok

Went for dinner recently, excellent restaurant, very friendly and plenty of staff. Lovely setting. Food was prompt but didn’t feel rushed. Pricing what you would expect for the venue. Wonderful food, great quality and likewise portion size was excellent as well. Really very happy and would thoroughly recommend.

This smart restaurant in the Crowne Plaza HeathrowT4 hotel hugely exceeded our expectations. Enjoyed absolutely delicious salt and pepper shrimps as a starter, followed by a zingy peri peri chicken. Service was delightful - friendly yet efficient and very prompt. No hesitation in recommending. Booking advised; we had a short wait in the excellent bar because we hadn’t made a reservation. It was no real hardship, though.

The staff were lovely and friendly. The atmosphere welcoming. We had the Nasi Goreng, Sirloin Steak and Vanilla cheesecake off of which were delicious. We would eat here again.

Was here for 2 nights on business. Both nights food couldn’t be faulted and neither could the service.

Had a lovely meal at this restaurant in the Crowne Plaza at Terminal 4 Heathrow. The food was really delicious. Mix of foods so something for every taste. We had the cauli and broccoli tempura and king prawns, murgh makani, palak paneer curry and a beefburger. Every single thing was cooked beautifully and all 3 of us were delighted with our Generous portions. Service was attentive and friendly. Was really surprised at how good the restaurant was given it was in an airport hotel. Highly recommended!

An interesting menus appealing to most tastes & pallets. A very unhurried meal with plenty of space get tables.

Good choice of dishes on menu. Chicken makani was delicious. Service and welcome from Sandra Costa was excellent. A good stay before our early flight the next morning.

We came here for dinner last night and chose it as it is in the hotel we were staying in, the crown plaza terminal 4. We both ordered the Chicken Murgh Makhani which came with a popadom Nan bread and pilau rice. It was delicious....

We enjoyed a lovely meal while staying at the Holiday Inn Express Heathrow. Sandra was very attentive and friendly in both the restaurant and cafe. Highly recommend

Staff, food and ambience were very good. Really good effort for an airport restaurant. Special mention Sandra Costa who went above and beyond and the chefs in the kitchen that night who whipped another small bowl of delicious Beurre Blanc just for me. Great effort...

We had a delicious meal at Urban Brasserie. We ate tempura cauliflower as a starter which we shared. It was crispy and fresh and had a good kick to it as there were fresh chilli seeds in the garnish. Our main courses were palak paneer...

From the first impression The Urban Brasserie looks a great airport restaurant, the menu is quite varied and service was good, but no wine. How can you order a steak meal in a top restaurant and have no choice of wine? You could only order...

The restaurant has a very nice menu and the food was tasty. My comment to management is that if you have a half empty restaurant with adult diners engaged in quiet conversation, use your space and try not to seat a young family right in...

Sandra was very attentive and pleasant, and when we ordered a starter, she advised it was very large and recommended just a main, this proved to be useful advice! We shared garlic bread to start, which was very nice, just the right temperature and not...

Just had a really good meal at the Urban Brasserie. We weren’t expecting much from an airport hotel but what a gem Urban Brasserie is! The Indian dishes are superb, quite obviously an Indian chef…. Really lovely. And the staff were all very very nice!...

Thank you to Sandra & Pacifa for a wonderful service. We were greeted with friendly and helpful staff.

Ate at this restaurant with my son (7) and sister before flying out the next day. Sandra and Molly provided very attentive and professional service and helped make our day after a very long drive! The food was excellent - great curry dishes and great...

We are here now for two nights at the Crowne Plaza T4.. This evening we decided to eat in the hotel restaurant and prepared ourselves for standard restaurant food. Our expectations were immediately dispelled by the lovely Molly who had a smile that was so...

We ate at Urban Brasserie on Sunday. We were staying at the Hilton but didn’t like the menu of their new restaurant. The restaurant can be reached along the covered bridge leading to T4. When we arrived we were struck by the calm and relaxed...

Appreciated the well-prepared Indian dishes available at the Urban. Had different types of curries on two occasions and both flavorful and interesting.

The continental breakfast served was varied, fresh and surplus. The choice was great especially when you are travelling with the kids for more than 3 days. The staff were excellent, special mention to Kim Daksha who was very pleasant and patient

I ate here two nights and both nights the food was exactly as ordered. On one night it was a steak which was cooked exactly as ordered which is not always the case everywhere you go.

Terrible staff management. There should have been several more servers to serve a dining room of that size.

The restaurant was just great. The ambience was nice and relaxed. The menu was excellent. Gleni was top notch and her recommendations on the menu were great. Very happy to have had dinner here. Thank you Gleni & Sandra for your 5 star service.

I was a bit bummed we didn't take a train into the city for dinner...but then we walked into the restaurant and Molly was so kind, helpful and had fantastic recommendations when we told her what we were thinking of ordering. thank you for helping...

The hotel bar was closed as it was a Sunday but the staff in the restaurant were more than happy for us to come in early to have some drinks in a much more relaxed environment than the bar in the adjacent hotel. Overall the...

Food and wine recommended by Sandra and Pacifica was excellent. Genuinely looked after me like home. Full marks and thanks to them.

Good restaurant and clean food The service was extremely good and Terevon the guy who is working there helped us alot and his service was professional and very good You must try it

The meal was excellent starting with Vegan butternut pumpkin soup,chickpea curry and gnocchi The mesl was an excellent way to finish our stay in Europe. The food was great and our waitress Asly made the meal an enjoyable experience

For a transit hotel restaurant the food is really good. The waitress clerisa was super happy and steered me towards the chicken curry which was really nice and enough to satisfy. I will eat here again and would definitely say give it a go.

Really good fish and chips (mushy peas actually tasted of peas with a nice kick) Excellent service from Clerisa - very attentive without being intrusive. Thank you - you made a quick meal a pleasure!

We came just hoping to fill our bellies in between flights. What a delightful surprise to discover such excellent curries, delicious fish and chips, perfectly cooked steak and pleasant, convivial service. Truly a memorable experience for all the right reasons - not bad for a...

We has a nice Dinner here. Most of all Annie Clerisa made an exceptional job hosting us and feeling really welcomed. The steak was weil cooked and she offered us a complimentary bottle of eine. Thanks a lot!

I had an appetizer with scallops that was very good, while the nasi goreng with prawns was too spicy and the food taste was covered. What really surprised me was the quantity’s of wrong order seen for both food and beverages. When you see waiters...

The Holiday Inn and Crowne Plaza share a building and have common dining facilities. I ate late on a Tuesday night. There were quite a few menu options, for an airport hotel. The service was average and the food was good. Although 23 GBP for...

The food was good but the best part was getting to know our server, Asly. She was a true joy and made our dining experience exceptional!

We were recommend the Urban Brasserie for dinner and decided to give it a try. The restaurant was not busy and we were seated immediately. We ordered and then waited, water was brought 10 mins later, then bread in another 10, finally the dinner at...

Erato was an excellent server. She knows how to communicate. She made my dining experience a happy one. Erato was helpful in guiding me through the menu and she was very personable. The good news: For my "main", I ordered the pan-fried salmon that is...

Had a chance to visit this place with my friends. Very simple place with good ambiance. Friendly staff - especially Ashley and Ankit. Enjoyed the Scallops and the Frog legs (did not expect that to be available here though ;-)). Wonderful service by Tarnia -...

We were staying in the hotel with two young boys and decided to have dinner here. A bad choice, the service was terrible they served my sons dinner 10 minutes after they had served the rest of the table and I had to ask so...

Book a table as it gets very busy with mainly single buisness travellers during weekdays. The chicken tandoori was one of the best I have tasted for some time and the cost was fair

The food served was excellent, with the noodles or asian fried rice with the prawn crackers a winner. I stayed here on two separate weekends, although at the fag end of the evening 45 minutes before the restaurant closed for the day. The junior staff...

Located in the Crowne Plaza at Terminal 4 this restaurant offers fine food, nicely prepared and presented. The menu features a range of selections. The lamb dish was fantastic. Service is average but it’s a great choice if you want fine food at the airport.

The service and food here is great. So good in fact I had to try all three courses on the menu. Highly recommend the spicy noodles. The staff are excellent and the food is even better

the Breakfast Buffet at the Urban Brasserie. Impressive selection, great quality! Definitely worth it! We would like to acknowledge Darryl (your hospitality cannot be rivalled), Daxa (you won our hearts with your delicious made-to-order omelettes and waffles - our young son just loves you!), Kris...