Premier Inn London Uxbridge Town Centre hotel in Hillingdon

I stayed there for 2 nights on the first night there was no heating the room was freezing I had to wear my coat all night I'm now suffering with a really heavy cold due to this when I reported to reception about the heating they said if it still didn't work on the second night they would move our room the next day however we were only there for 2 nights so didn't make any sense we had to make quite a commotion to get another room with heating, and once moved the room was cosy and warm but I don't think I would ever stay in this hotel again.

Glad to say first time I have slept properly in a premier inn hotel normally find them unbearably hot Nice room nice beds building was quite cold felt like you could breathe would stay here again. Park in chimes walk round from car park vehicle number plate touch pay on way out. if you have lots of luggage I’d suggest you drive round and drop off first as it’s good few minutes walk

Massive thank you to Sangita who was very kind and patient when I spoke with her a couple of times. Very grateful for you! I highly recommend stay at this hotel!☺️

Had a wonderful two night stay here. The manager who I believe was called Sammy was extremely friendly and made us feel at home. The room was clean and price was great! We will be back!

I had a very very bad experience in this premier inn branch. Very poor rooms, less spacious, tv remote not working. We booked family room and we had to change the room 3 times after discussion and arguments to get the better space room. No telephone in the room so you have to always either call them from your personal number or have to go down to get your request mentioned. I had previously booked in other premier inn branch but it was never that bad experience but this branch is terrible I felt like as if it’s a new built and they are still in settling phase.

Great location, clean modern rooms and very friendly staff, parking is nearby that is the only downside.

Sangita and Leena are lovely and helpful staff. Convenient location Uxbridge nearby train station

Great location for Uxbridge town, very comfortable bed slept well, I don’t like moan but the shower took a very long time to get hot, also lacked any power, the hand basin was the same with no direction as to where hot or cold, and no toilet brush. The window was locked so I could not get any fresh air, also not much of a view. Paid £10.99 each for breakfast, it wasn’t worth it, we both left most of the food and I noticed over customers had done the same, overcooked bacon, cold sausages, can only describe the black pudding as wet goo, cold fried egg, When I was asked if all was good with my stay I complained about the breakfast and got a reply of sorry

I stayed in for couple days and it was really nice , warm welcome from reception, we stayed at the 8th floor the room was spotless and the bed comfortable. I would definitely come back

Excellent costumer service by Antouila. Definitely I will come back

Lovely stay, the stuff was amazing, very helpful.

Good hotel in a very good place.

The "false alarm" at 1 am was one of most piercing and dramatic ways to wake up I've ever experienced. It certainly wasn't the restful experienced advertised.

Honestly I have a really really worst experience. As I booked hotel for three days as I have my EU charger when I asked to reception to get the EU plug they said they don't have or I can buy spend more money just for three days. Then they promised to arrange the plug for me the next day still not. Give me the option that i can leave my phone on the reception . It's really annoying annoying. Moreover there is no drinking water available in the rooms when I asked about it. They told me to use the bathroom tap water. Oh my god it's really disgusting to use the and touch the same tap when you use the toilet seat and to fill water bott I had the worst experience at this hotel, and I deeply regret booking it for three days. From the moment I checked in, it was a series of disappointments. First, I brought my EU charger and asked the reception for an adapter. They told me they didn’t have one and suggested I buy one myself—spend more money for just a three-day stay? Ridiculous. Then, they promised to arrange a plug for me the next day . Their "solution" was to leave my phone at reception to charge. Absolutely unacceptable and beyond annoying. Second, there was no drinking water in the rooms. When I asked, they told me to use the bathroom tap water. Seriously? You expect me to fill my water bottle from the same tap I touch after using the toilet? Disgusting and unhygienic. The nightmare didn’t end there. The pillow covers were dirty, with visible brown stains. When I requested clean blankets and pillowcases, they informed me they would only change them once during my entire three-day stay! Even after asking for basic housekeeping services—cleaning the room, emptying the bins, and fresh towels—they failed to deliver. This was by far the worst hotel experience I’ve ever had. I paid a premium price for what? Filthy rooms, poor service, and zero amenities. I made a huge mistake choosing this hotel, and I would never recommend it to anyone. Save yourself the stress and avoid this place at all costs!

Perfect location for a trip into central London. Clean rooms, the most comfortable bed, and check in was quick and problem free. Located just outside Uxbridge tube station. Highly recommend.

I really found the staff to be extremely friendly and always welcoming. I absolutely loved the breakfast in the morning. I would highly recommend 👌 Look forward to coming back in the futures

Very pleasant and helpful staff.

Very Bad Experience - Room Cleaning Service - did not clean room for days Room Card - was deactivated after a day and had to activate at the front desk Vending Machine - Food was stuck and had to call the front desk to shake the machine, ordered cola, recieved my payment but machine did not dispense the drink.

Had a lovely stay at this hotel! I have to give props to a staff member called Saaruja, such a sweetheart and so helpful.

Clean and very comfortable. Breakfast was good but black pudding shouldn't be soggy

I have been staying in this hotel for the last 7 weeks for work. The staff do not even smile with you, I have never stayed in such a soulless hotel, and I have stayed all over the country. The only reason I keep staying there is the location is very close to where I work.

I want to thank Sangita and Leena for their hospitality and kindness, and the rest off the staff who helped us. I stayed here for 5 days with friends. We had an awesome time and I will definitely recommend the Premier.

Back in Uxbridge, back at Premier Inn. As always, at the check-in I was welcomed like an old friend by the Reception team (Matteo). I was given a comfy, very quiet room that make me sleep soundly. Breakfast in the morning was great, with a good choice of both salty and sweet food.

Slept so well, the bed is so comfy, the room is really dark and quiet. Didn't hear anything which is surprising next to the train station. Staff are super friendly and helpful especially Matte & Leena.

Very comfy rooms, central location and Matteo and Leena were so helpful on check in with our group

Matteo and Leena greeted us with a warm and welcoming smile through our check in process. Highly recommend to stay at this Premier Inn.?

Great room, location and service but breakfast too greasy. Could do better.

Decent location, no draft beers in the bar. Service was really good Parking can be expensive in the area

Not so good. Big no for long stay.

Exactly what you need of a Premiere Inn in a top location directly opposite the tube station and a 1 minute walk from the High Street - a great stay!

Chole and Sangita were awesome at the service they provided

Overall room was ok but had one or two large marks on the wall

Not the best location but staff are very friendly and the breakfasts are very good. Note that parking overnight in the nearby shopping centre is pretty expensive (£25)

Everything was good. Especially location was convinent for our training. Better to have a fridge in the room. Bedding was comfortable and breakfast was amazing! Thank you for all the staff - sangita !

Not good, WiFi is bad and the facilities did not accommodate Muslims for Ramadan as the breakfast is not served before 6am which caused me and my beautiful wife inconvenience. They should care more for Muslims. Did not get our money's worth. (£200 for two nights) There were marks on the roof from a previous flood. Tea bags and sugar sachets was not replenished in our room. It is a shame because me and my beautiful wife love London Uxbridge just not the hotel.

The staff was super attentive and helpful. Made my stay more pleasant and relaxing. Sangita and Bondo are the real stars around! Breakfast was fresh and delicious. The rooms are very clean and tidy The hotel is in the city centre and close to all the amenities. Thank you!

Everything was ok. Reception staff was really helpful specially Sangita. Thank you for your hospitality!👍

Premier Inn are great at tyring to keep things quiet and peaceful. Refurbished recently, neat clean and tidy. Proper little reception desk with staff!! Literally 100 yards from Uxbridge tube station. Great for going into London, and a damn site cheaper than city hotels. Breakfast £9.99. Great hotel for going into the City but takes about an hour on the tube.

It was so much fun. The food was good too.

Stayed three nights in room 415 - bed was ridiculously uncomfortable. Stayed with a party of three other guests who were in two different rooms without issue. We didn't have chance to speak to reception as we were visiting family for 90th birthday celebrations and reception was often empty. I put in a complaint under Premier Inns good night guarantee regarding out room only and was told the bed couldn't possibly be uncomfortable as it was less than 2 years old. I strongly suggest that if you are assigned room 415 that you ask to be moved when you check in. Also - apparently a good night sleep guarantee isn't worth the paper it is written on at Premier Inn so I don't know why they bother offering it

My wife and I have stayed in this Hotel for 1 night and had a great experience. We were welcomed by Matteo C. at the reception and he was extremely professional, polite and went above and beyond our expectations. We can’t recommend this hotel enough. Reasonable price, good location and wonderful cleanliness throughout. We’ll certainly book a room again. Thank you, Matteo! See you next time.

Very good service and moderate price

Great place even for longer stay. Best location

Excellent room and breakfast. Just a little slow on check in, otherwise fantastic

Van was broken into along with 4 other vans hotel is not doing anything to stop this