Upper Crust in Cardiff

Great customer service, Sandy was amazing

Sandy and Natasha provided excellent service in a friendly and efficient operation. Awesome

Stopped for a coffee this morning & was served by Natasha who was so lovely and made my day :)

Lovely latte before my trip back to London. Quick and friendly by Natasha and Kyle

Great staff kyle and natasha were lovely , lovely baguettes. Best too good to go order ive placed

great service from both Kyle and Natasha, thank you for liking me choose

Banging baguettes with my thug, thanks Natasha and Kyle

Service was friendly and efficient thank you Sasha and Natasher!

Great experience with Natasha and Kyle they were so friendly and went above and beyond to help and provide exceptional service. Thank you both!

Natasha and Kyle were Really friendly and professional

9 am entre semana - Esperó 10 minutos en la plataforma 1 para una bebida mientras 2 empleados jugaban con sándwiches. Se desarrolló una cola muy larga. Nos ignoró y se negó a servir. Muchos de nosotros tuvimos que irnos para coger nuestro tren. Ahora un viaje en tren de 5 horas sin beber. ¿En serio?

Great service from Natasha, strong coffee to keep me going for the day.

Superb service from the Upper Crust at Cardiff. Mittie (sp?) and Natasha were very helpful.

Natasha was so helpful and provided me with lots of options based on dietary requirements

Fantastic service from Tash and Sandy, very helpful and explained what everything was

Kyle and Natasha were really lovely, they made the buying experience really easy and I felt very welcomed as well.

I had an amazing experience at Upper Crust Cardiff Central, thanks to Kyle and Natasha! Their customer service was outstanding—both were friendly, efficient, and went above and beyond to make sure I had everything I needed. The food was fresh and delicious, and their warm, welcoming attitude made my visit even better. It's rare to find such great service, and they truly deserve recognition. Will definitely be coming back! Highly recommend!

Served by Natasha today. Very helpful.

I pass by the stall frequently, and almost always, Natasha is there. She's always so lovely, and is a real credit to the company!

Ordered a cheese and tomato sandwich with a great cup of tea from servers Nisa and Natasha, really great service and so helpful + polite!

This was my first time visiting upper crust and it was a great first impression. The food is lovely and I was served by Natasha who was very friendly warm and welcoming! Such a lovely lady.

Natasha and Andrew were professional, friendly and provided a fantastic service . They put a smile on my face when I was waiting for my train at Cardiff central platform in the freezing cold !Thank you

Great service on the coffees and baguettes mittul and Natasha

I came to pick up my too good to go and Nisa and natasha were really kind and let me choose the samdwiches. I paid £3 and was able to choose 3 baguettes and saved £20. Definitely recommend! Perfect lunch on the go

Served by Andrew and Natasha both of whom were friendly, polite and professional.

Natasha, Andrew & Duncan were just fab A nice end to 2024 Wish them all a very good 2025

Andrew & Natasha were very accomodating and gave great service

Lovely coffee and fab staff, always makes a long journey a little easier!

Really happy with my visit today ☺️ waiting for the train in Cardiff Central is always stressful but Mittul and Natasha where both so lovely to me. Leaving Cardiff very happy and will look forward to my next delay a little more fondly.

What a lovely service I received from Andrew. Polite, thoughtful and helpful even at 9pm on a Saturday night! And his colleague (sorry, I can’t remember her name) went out of her way to see if the restroom was open on the platform.

What a lad Andrew was with the service, and Natasha was great too. Definitely will come again.😀

Absolutely brilliant service, friendly conversation from Andrew and Natalie, made good recommendations and the food was nice!

Natasha and Andrew were lovely, put a smile on my face after a hard day!

When I visited Upper Crust, I was initially unsure about which drink to choose. That's when Natasha, one of the lovely team members, recommended Andrew's Special Mocha. Trusting her suggestion, I went for it, and Andrew prepared it promptly with care. The result? Absolutely amazing! The mocha was rich, flavorful, and simply delicious. If I could, I would leave a 10-star review, but since Google only allows 5, I’ll happily give the full 5 stars. Fantastic service and even better drinks—thank you, Natasha and Andrew!

Both Andrew and natasha were amazing started up a conversation very polite Andrew helped me find train time natasha showed me were seating are was these guys amazeing give them pay rise

Thank you Duncan for making my baguette extra special, he deserves a 15% pay rise for sure

Tasty baguetts. Nisa and Natasha were very kind and helpful.

Good service from duncam and natasha!

Diksha and Natasha were extremely nice and carried out excellent customer service. If I could I would give it 10 stars

Thank you to Natasha for filling up my water bottle before travelling back to Somerset this evening (11 December)

Andrew and Natasha brightened up a long day, excellent customer service with a smile, looking forward to my next coffee and baguette!

Wow, fantastic service from the best staff in Cardiff, definitely manager material from the great Andrew, and lovely Natasha.

Big thank you to Andrew and Natasha for their service tonight. They really went above and beyond for me! Very kind people. Thanks!!

Andrew and Natasha were amazing, special thanks to suggesting the Firecracker chicken.

Natasha and Andrew really made my day, such amazing service and so lovely!

natasha andrew served well thankyou

Rong and Natasha were great to be served by. Super friendly and helpful and made the experience so smooth on a cold winter day.

Lovely food and delicious hot chocolate from both Nisa and Natasha, they were fantastic and so friendly.

Great place to pick up food on the go - service is great from Andrew

Muchas gracias a Nisa y Natasha que amablemente me dio un poco de agua caliente! Sin duda fue más allá! Muchas gracias vendrán de nuevo

Great food on my late night train ride home. Thanks Andrew for being kind and helpful.

Picked up a Too Good To Go order from Natasha and she was lovely. Gave me so many nice things, too! 10/10

Great friendly service good teamwork and very helpful.

Really good selection and positive service!

Lovely service from Andrew & Natalie :)

Andrew and Natasha were excellent despite a cold autumn evening on the platform in Cardiff - thank you!!!

Silvia was really friendly and helpful this morning

Sri who served me was really polite and professional. Definitely recommend!

Lovely friendly staff (Natasha, Sri, Weronita and Mittal)!! Ordered "too good to go bag" which was amazing value for money as well as delicious veggie options!! Especially loved the bhaji ,falafel and humous baguette.

Nisa and Natasha served us when we picked up our tgtg bag tonight. Both of them were helpful and friendly, highly recommend this place if you wanna grab something to eat before or after a train journey.

Nisa was very lovely and had brilliant customer service. Very helpful and quick

Had amazing service from Natasha, a bright spot in a long week on a cold and wet Friday night!

Great experience at upper crust! Awesome choice of food, with friendly staff and lovely baguettes! Very accomodating to vegeterian food. I was served by Duncan and Natasha, both excellent service. Give them a raise!

Been served by Andrew and Natasha. Service was quick and professional.

Lovely service! Hog roast seasonal baguette is especially delicious

Lovely service from lovely Sri!

Big fan of upper crust when I’m in a rush. Andrew and Natasha both super attentive and friendly. Nice to see happy service in this cold weather

Andrew and Natasha were really friendly and helpful, thank you so much!

Served by Andrew and Natasha!! Great customer service, boarded my train with a smile :)))

SRI was lovely. Always a pleasure to have a smiley face when ordering a coffee. 👍

Sri served me today and she was so friendly, thank you!

Served by the lovely Sri. Great service, great coffee.

I recently visited Upper Crust Coffee Shop and had the pleasure of being served by SRI. From the moment I walked in, SRI greeted me with a warm, welcoming smile and made the entire experience so enjoyable. The coffee was exceptional, and SRI went above and beyond to ensure I had everything I needed. Their attention to detail, friendly attitude, and knowledge of the menu really stood out. Whether you're a regular or a first-time visitor, I highly recommend stopping by and experiencing the amazing service SRI provides. I'll definitely be back!

Great service Veronika and Natasha were great!

Precioso servicio al cliente de Natasha y Wevonika hoy! Muy servicial y amable en este día lluvioso. Gracias por su ayuda

What a grand service from uppercrust finest, Andrew and Natasha.

Just visited at platform 2, and want to say a big thank you to Andrew and Natasha, who were very attentive and friendly- Quick service and lovely coffee too.

I had a great experience here. Ania really helped me out. Thank you so much for your kindness!

Unbelievably kind! Super speedy service and all with a smile.

Fantastic staff best one I have been too will go again thank you

Came a little bit but they saved my tgtg, and gave me an extra too. Lots of love towards the kindest staff in Cardiff, Andrew and Natasha

Andrew and Natasha served me this evening when I went to pick up a Too Good to Go. They were both friendly, helpful and a real credit to your company. They were conscientious enough to ask about allergies too. Highly recommended

Thanks Nosa and Natasha for looking after me so well last night. Jack.

Best place I’ve been to for sandwiches and pastries. I normally get a too good to go bad from here, many places I have been to for a too good to go bag are very judgemental but here the staff are so friendly and amazing. Yesterday I was served by Natasha, I was very tired and in a rush but she made my day, she’s so friendly and nice and gave me the option of choosing which bag I’d like. I recommend this place for anyone who wants a quick bite to eat while travelling or in a rush to work, there’s never too much of a wait. Amazing place!

I was serviced nicely and with good conduct by Andrew and Natasha.

Andrew and Natasha were very friendly. I loved the 2 for 1 deal on the subs, made it rather cheap for train station grub! They also helped by taking in lost property I found :) hopefully the person will realise where it had been lost on their travels

Andrew and Natasha was amazing, great too good to go, was a true pleasure to be served by them as they were so polite and professional.

The Tuna as well as Onion and Bahji baguettes were delicious. Andrew and Natasha were lovely servers. When back in Cardiff, I’ll definitely be back for more!

The woman serving me was very kind

Veronica and natasha were absolutely lovely and provided a friendly and fast service:)

Friendly, fast and helpful service from Weronika & Natasha.

Nistia & Natasha were both excellent, great service and a credit to the brand

Natasha the kindest person I have met today. Helpful and caring, the world needs more like har. The cake was ok.

Very helpful staff. Employee Moariole was extremely helpful, polite, friendly and a lovely accent. She went as far as making a fresh baguette to my diet requirements (no mayo) Great place to grab a bite for your upcoming journey or when waiting for your train.

We had a few baguettes and a couple of pastries in our order. The food was so fresh and full of different flavours, it was amazing actually! Natasha, the lady who served me, was really friendly and extremely helpful! We will definitely be back the next time we visit Cardiff!

Natasha was very helpful and friendly. Great service

Dunkin the goat gave me some banging sandwiches

First time with the tgtg at the uppercrust cardiff station and it was grand, thanks a lot Natasha.

Delicious fare and service with a smile from Nisa & Natasha! Ace plant-based/vegan baguette option, recommended!

Great baguettes and fantastic service from Nisa and Natasha