Based on 353 opinions finded in 4 websites
Based on 353 opinions finded in 4 websites
Nº 831 in 1625 in Cardiff
Nº 11 of 37 Pizza & Pasta in Cardiff
Opinions
The burgers are not the same shit customer service and really don't care about the food customer service, very disappointed from when I use to buy real American burgers. Buns are cheap and not the same what it says on door.
Jamshaid Akram . 2024-10-13
MORE AT Google
The mozzarella sticks were terrible didn’t realise they were the small one that you literally can by in ice land for 2quid and then getting charged 6 pound for them and also the garlic bread was horrendous more herb than garlic sort it out please
Danielle . 2024-10-07
MORE AT Just Eat
Really gutted as paid nearly £30 for two burgers they were meant to be plain but had loads of stuff on them spent ages scraping it off! And tbh food wasn't the best for the price. Won't be ordering from here anytime soon.
emilie Taylor . 2024-10-05
MORE AT Google
Best burgers in Cardiff still after 43 years going there . A great munch . Supersize. Brill price . ..... and that sweetcorn relish does it !
Karl Baynham . 2024-09-22
MORE AT Google
Very disappointing burgers Like shoe leather. Bread rolls were stale.
Maria . 2024-09-21
MORE AT Just Eat
Great portions, hot food, tasty.
Susan . 2024-09-12
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Tasty food , arrived hot and on time
Karen . 2024-09-02
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I didn't enjoy my burger @ all because there were uncooked onions underneath it, i didn't ask for them. I won't be eating from you again.
Jo . 2024-08-12
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Late! Missing items what did come was cold and soggy
Ben . 2024-08-09
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I thought the quarter pounder was a bigger beef burger not two half pounders together. bit disappointed. if I wanted a double beef burger then it would have been fine but it wasn't.
paul . 2024-07-20
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They obviously didnt have everything we ordered so they substituted some items, and missed 1 off entirely. the chicken pieces only had 1 chicken piece, the rest was stale boneless. the garlic pizza was missing
mr . 2024-07-18
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Food took 2 hours 35 minutes to come which was 1 hour 35 over the estimated delivery time. The restaurant wouldn’t answer the phone when asking for an update. When the food eventually arrived it was stone cold, a few things in the order was wrong and it just was not edible. Avoid!
Shaunah . 2024-07-14
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Restaurant ignored all calls, delivery was late and food was cold
John . 2024-07-07
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Food was lukewarm warm. But no one cares. Every takeaway apart from chinese is always sub standard these days, but the cost is more!! Do better all you takeaways
Jaya . 2024-07-06
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Food has not arrived, please refund
Sarah . 2024-07-06
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Great food as always and great delivery
Warren . 2024-07-05
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The cheese burgers arrived in half hour but they were completely cold I have to warm up in microwave so we were really disappointed as for me Uncle Sam's is one of the best in Cardiff but the chips were really hot.
Gisele . 2024-06-28
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Great place again to eat been ordering from here for years May not of been up to it's normal standards a year or so ago but its come back all guns blazing burger was incredible and lovely finger licking chicken good job guys
Graeme E . 2024-06-28
MORE AT TripAdvisor
First time ordering from here and my last. i ordered the family meal, the chicken pieces were dry as though they'd been cooked hours ago, the burgers were soggy and tasteless, even the onions on top tasted as though they were boiled not fried. The pizza toppings were few and far between and everything was cold. The best part of the whole meal were the onion rings and the garlic mayo pot. DON'T WASTE YOUR MONEY!
Jan . 2024-06-21
MORE AT Just Eat
First went here 42 years ago after our wedding. Hasn't changed. Food always fresh,hot and excellent quality. We have to travel further to visit but still wouldn't miss going. Love it.
Pauline W . 2024-06-16
MORE AT TripAdvisor
The dirty fries with mince beef garlic sauce, cheese and jalapeños are amazing 👏 but the burgers are not the same as they were years ago the bun had changed it was hard around the edges and no seeds more like a cob from a bakery 😢 I was gutted
Maya Jama . 2024-06-15
MORE AT Google
food great, still hot. my whole family enjoy food from uncle Sam's 👍
Phil . 2024-06-14
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We love ordering from here but unhappy that some of the order was missing this time.
Paige . 2024-06-02
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This is the only time I've given less than 5 stars. While the delivery was just within the stated window, the pizza was lukewarm, and the fries soggy. Too long on the road. Disappointing, as Uncle Sam's is my usual go-to. Maybe just an off day.
Martyn . 2024-05-18
MORE AT Just Eat
Food fab as always. Hot and delivered within 20 minutes.
Denise Keen . 2024-05-16
MORE AT Google
What a disappointment! Uncle Sam's used to he my favourite sloppy burger but now it's twice the price (understandable)but half the flavour. One burger was dry, and flavourless, there was so little blue cheese in the blue cheese sauce. The other burger had a tonne of mayo not garlic mayo requested, unless they are cutting back on garlic too!
Francesca . 2024-04-26
MORE AT Just Eat
Biggest burgers you every seen, packed, leave you in a coma after.
YOUSEF GEORGE . 2024-04-22
MORE AT Google
Food arrived within the time slot,haven't had an Uncle Sam's burger in years!,& the shake (Banana),was lovely
Paul . 2024-04-18
MORE AT Just Eat
The best burger ever in Cardiff and vicinities. The delivery service was prompt and the driver was so polite and lively. Highly recommended 👏👏👏👏👏👏👏👏👏👏👏
Nought 's Shadow . 2024-04-18
MORE AT Google
All food arrived on time . Lovely and hot . Nice tasty burger
Karen . 2024-04-02
MORE AT Just Eat
Uncle Sam's has been here a ling time and honestly I think its the best burger in town. There is so much choice and the staff are so friendly. The garlic mayo burger is 100 % my favourite.
Sarah Roberts . 2024-04-02
MORE AT Google
food was borderline cold and the burgers were soggy, aswell as being late
Jess . 2024-03-28
MORE AT Just Eat
food again was hot and very tasty, would recommend to all, will be ordering again.
stuart . 2024-03-18
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I ordered a burger deal, but the burger had only the extra onions, not the mushroom mayo sauce.
Martyn . 2024-03-18
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great food, fresh chips , chicken I think they were lunch time, but still great meal.
David . 2024-02-26
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food was absolutely cold apart from the chips
Andre Farinha . 2024-02-24
MORE AT Google
Disappointed in uncle Sam's greasey chips and poor selection of chicken
Emma . 2024-02-03
MORE AT Just Eat
the driver just sat in the car I didn't even make an effort until he saw me to come to the property but the food was lovely thank you
Jade . 2024-01-31
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food was amazing as always, great flavours & tastes great, 1st time having the Milk Shakes and although they could be bigger they are amazing
kevin . 2024-01-29
MORE AT Just Eat
Really good love these guys but I’ve ordered so much from here I think it’s about time yall hook me up with some sorta gift now hahahaha
Jack . 2024-01-28
MORE AT Just Eat
paid for extras that wasn't added
shane . 2024-01-25
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Worth every penny. The best pizza we've had in a Very long time. Everything tasted amazing and the toppings were really fresh. Will definitely be ordering from here again in the future
John . 2024-01-24
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Best burgers in Cathy's. Friendly service and great value.
Andrew . 2024-01-19
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Always good, my go-to place for comfort food.
Martyn . 2024-01-14
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Where's are food! Delivered to the wrong address.. No culpabilty... But someone ate well.. No money back... Never again avoid at all costs
luke evans . 2024-01-14
MORE AT Google
Regularly used to order from here up until last night. Mouldy brown gone off lettuce on a kids burger meal. This place would be happy to serve your KIDS mouldy food! When i rang i was met with the upmost attitude and abuse from whatever sad excuse of a “man” answered. Lost a regular more fool them. Trading standards have been notified with photos of what i was served. Disgusting absolutely terrible way to treat any customers regular or new! Would rather give my money to McDonald’s
Casey N . 2024-01-14
MORE AT TripAdvisor
Absolutely vile food and the customer service is even worse!!! Do NOT eat here there was also hair in the food absolutely disgraceful!! Trading standards have been notified!
Heather A . 2024-01-13
MORE AT TripAdvisor
great food, delivery was early which was excellent would definitely recommend,
richard . 2023-12-31
MORE AT Just Eat
Why are they not the burger buns as before please
Keith . 2023-12-22
MORE AT Just Eat
Another classic demonstration of excellence by Uncle Sam and the boys!
Daniel . 2023-12-10
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Brilliant service and great food
jamie . 2023-12-08
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Friendly service and warm welcome but the food I'm afraid is average, wings were very dry and not much flavour at all. Burger was okay. Great food if you are drunk after a night out in town but sadly nothing special
Scott W . 2023-12-07
MORE AT Google
Very good food, for was late but did let me know it would be, but we'll worth the wait. Will definitely order from there again
Andrew . 2023-12-07
MORE AT Just Eat
Just great service and lovely food
Lynn . 2023-12-06
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By the time my food had got here it was absolutely freezing there was no point in them evening bring it all I wanted was a nice bit of food after a night out and I couldn’t even have that
Mason . 2023-12-02
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The food was piping hot when it arrived!! Everything was delicious. The blue cheese dip was phenomenal!! Will definitely be ordering again
Lee . 2023-11-28
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I've never seen someone so happy eating! I was told 10/10
Rachel . 2023-11-26
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Not as good as it usually is and very late to arrive. Was an hour after minimum delivery time and a half hour after the app said it was delivered
Roz . 2023-11-24
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Amazing food, piping hot, delivery was on time. Definitely order again!
Katie . 2023-11-22
MORE AT Just Eat
Brilliant as always thank you 👍
Stephen . 2023-11-18
MORE AT Just Eat
This was the 2nd time we have had tasteless all American burgers. I thought last time may have been a one off, so ordered again (been ordering these for over 15 years). The delivery was fairly quick, but the food cold and burger really bland. Both had dodgy stomachs this morning too.
Lisa . 2023-11-18
MORE AT Just Eat
Pizza was hot, non greasy with a good amount of toppings. Chips were hot and crunchy, same as the onion rings. Delivery driver was good too
JACK . 2023-11-17
MORE AT Just Eat
Paid for garlic dip but didn’t receive it in my order
Stacey . 2023-11-17
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Great food what more can I say burgers are great so is the milk shakes
peter . 2023-11-13
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Awful quality burgers, well overpriced rubbish which ended up in the bin, coleslaw was nice though
Paul . 2023-11-02
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Tasty as always. Delivered quickly
Julia . 2023-11-02
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Banger! I’d give 6 stars if I could!
Daniel . 2023-10-30
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Ordered a burger, garlic bread and milkshake. Burger bun was soggy, the milkshake had gone bad and I didn't trust the garlic bread enough to eat so it went straight in the bin.
Karen . 2023-10-30
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Brilliant food as always thanks 👍
Stephen . 2023-10-27
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Number 1 in my book never let down like the most places
anthony . 2023-10-24
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Great service and great food as always.
Phillip . 2023-10-21
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Best burgers in Cardiff and a great delivery service. 🙂
Hugh . 2023-10-20
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ordered hours in advance to be delivered at break time and it was still late, couldn't eat the food as my break was over by the time it arrived.. what a waste of money
mark . 2023-10-12
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Pizzas were cold and fries overcooked, really disappointed
Julia . 2023-10-08
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Usually can’t fault Uncle Sam’s but tonight salad was soggy and so were rolls and chips were soggy as if I’d been served last nights left overs.
Sue . 2023-10-05
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Quick service. Great food. Friendly driver.
jamie . 2023-09-30
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As always food was spot on arrived fast and the foot was still nice and hot
David . 2023-09-30
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Food delivered 85 minutes late not happy but food was good
Paul . 2023-09-29
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Always brilliant thanks 👍 would definitely order again and again
Steve . 2023-09-26
MORE AT Just Eat
Uncle Sam's are the best. The quality of there burgers are amazing, tasty, big, best Ive had. And there chips are lush. Have recommended them to loads of people I know. If you want a big tasty burger, then uncle's sams is where you need to order.
Michelle . 2023-09-24
MORE AT Just Eat
Delivered early, well cooked, always consistent. I’ve never had a bad takeaway from here.
Richard . 2023-09-24
MORE AT Just Eat
Brilliant as always thank you 👍
Steve . 2023-09-23
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Burgers were over cooked, chips were cold and not fresh. All the food was squashed into the bottom of the bag. Uncle Sams used to be our favourite and after paying for a meal that wasn't enjoyed. Very disappointed
Caryn . 2023-09-22
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Brilliant as always thank you 👍
Steve . 2023-09-18
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Forgot chips haven’t had refund or replacement
Tina . 2023-09-16
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Pizza, cheese burger and chicken ordered.All cooked well and tasted good. Thanks
Tim . 2023-09-10
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Chilli burger too hot for me but still get it every time. Toasted bun, thin patty 👌🏻 always friendly
Jodi Williams . 2023-09-09
MORE AT Google
Brilliant as always thank you 👍
Steve . 2023-08-29
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Chicken was dry and greasy chips were cold and soggy hash browns cold
Paul . 2023-08-26
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Brilliant, again! Thank you all for the great service.
Tony . 2023-08-24
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Great food. We’re visiting Cardiff for the weekend. Ordered from and delivered to our hotel. Prompt, Hot, Tasty, Great Value. Much appreciated, many thanks
Martin . 2023-08-19
MORE AT Just Eat
Brilliant as always thank you 👍
Steve . 2023-08-19
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Lovely food but over half an hour early, so we weren't ready for it.
Shell . 2023-08-18
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Other than being 15 minutes early food was fab ( the how early was it question would not let me select that it was 15 mins early ,just keep going back to 5 mins early)
shaune . 2023-08-12
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Fries still hot 😀..driver efficient and very friendly
Helen . 2023-08-06
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Brilliant as always thank you 👍
Steve . 2023-08-06
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Brilliant food just gets better thanks 👍
Steve . 2023-08-05
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Very happy with the food, when down in Cardiff again, will definitely order from you again. Arrived very early but was grateful as was starving
Jennifer . 2023-08-05
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My food was hot. and lovely.
Alison . 2023-08-05
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Good burgers char grilled . Fast service
shah munir . 2023-08-05
MORE AT Google
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1689 Opinions
The most delicious pizzas! Really good quality food. Only let down by service. We were the only ones in there and they weren’t paying attention. So when we put a drinks order through it wasn’t picked up for 10 minutes because no one was at the bar. Still highly recommend for the food though
1025 Opinions
Extremely disappointed with my recent experience. The masala fish was overcooked and lacked flavor. To make matters worse, my order was incomplete, missing a crucial portion. When I brought this to the staff's attention, they were dismissive, unhelpful and pathetic. The staff member Naveed,the attitude was unprofessional and disgusting. Avoid this place at all costs, couldn't recommend.
800 Opinions
Best place I’ve been to for sandwiches and pastries. I normally get a too good to go bad from here, many places I have been to for a too good to go bag are very judgemental but here the staff are so friendly and amazing. Yesterday I was served by Natasha, I was very tired and in a rush but she made my day, she’s so friendly and nice and gave me the option of choosing which bag I’d like. I recommend this place for anyone who wants a quick bite to eat while travelling or in a rush to work, there’s never too much of a wait. Amazing place!
153 Opinions
Very nice people pizza lovely,chips are amazing BUT….there choclate cake is way to small,thats there only fault,MORE CAKE PLEASE👍