Uncle Sam's in Cardiff

The burgers are not the same shit customer service and really don't care about the food customer service, very disappointed from when I use to buy real American burgers. Buns are cheap and not the same what it says on door.

The mozzarella sticks were terrible didn’t realise they were the small one that you literally can by in ice land for 2quid and then getting charged 6 pound for them and also the garlic bread was horrendous more herb than garlic sort it out please

Really gutted as paid nearly £30 for two burgers they were meant to be plain but had loads of stuff on them spent ages scraping it off! And tbh food wasn't the best for the price. Won't be ordering from here anytime soon.

Best burgers in Cardiff still after 43 years going there . A great munch . Supersize. Brill price . ..... and that sweetcorn relish does it !

Very disappointing burgers Like shoe leather. Bread rolls were stale.

Great portions, hot food, tasty.

Tasty food , arrived hot and on time

I didn't enjoy my burger @ all because there were uncooked onions underneath it, i didn't ask for them. I won't be eating from you again.

Late! Missing items what did come was cold and soggy

I thought the quarter pounder was a bigger beef burger not two half pounders together. bit disappointed. if I wanted a double beef burger then it would have been fine but it wasn't.

They obviously didnt have everything we ordered so they substituted some items, and missed 1 off entirely. the chicken pieces only had 1 chicken piece, the rest was stale boneless. the garlic pizza was missing

Food took 2 hours 35 minutes to come which was 1 hour 35 over the estimated delivery time. The restaurant wouldn’t answer the phone when asking for an update. When the food eventually arrived it was stone cold, a few things in the order was wrong and it just was not edible. Avoid!

Restaurant ignored all calls, delivery was late and food was cold

Food has not arrived, please refund

Food was lukewarm warm. But no one cares. Every takeaway apart from chinese is always sub standard these days, but the cost is more!! Do better all you takeaways

Great food as always and great delivery

Great place again to eat been ordering from here for years May not of been up to it's normal standards a year or so ago but its come back all guns blazing burger was incredible and lovely finger licking chicken good job guys

The cheese burgers arrived in half hour but they were completely cold I have to warm up in microwave so we were really disappointed as for me Uncle Sam's is one of the best in Cardiff but the chips were really hot.

First time ordering from here and my last. i ordered the family meal, the chicken pieces were dry as though they'd been cooked hours ago, the burgers were soggy and tasteless, even the onions on top tasted as though they were boiled not fried. The pizza toppings were few and far between and everything was cold. The best part of the whole meal were the onion rings and the garlic mayo pot. DON'T WASTE YOUR MONEY!

First went here 42 years ago after our wedding. Hasn't changed. Food always fresh,hot and excellent quality. We have to travel further to visit but still wouldn't miss going. Love it.

The dirty fries with mince beef garlic sauce, cheese and jalapeños are amazing 👏 but the burgers are not the same as they were years ago the bun had changed it was hard around the edges and no seeds more like a cob from a bakery 😢 I was gutted

food great, still hot. my whole family enjoy food from uncle Sam's 👍

We love ordering from here but unhappy that some of the order was missing this time.

This is the only time I've given less than 5 stars. While the delivery was just within the stated window, the pizza was lukewarm, and the fries soggy. Too long on the road. Disappointing, as Uncle Sam's is my usual go-to. Maybe just an off day.

Food fab as always. Hot and delivered within 20 minutes.

What a disappointment! Uncle Sam's used to he my favourite sloppy burger but now it's twice the price (understandable)but half the flavour. One burger was dry, and flavourless, there was so little blue cheese in the blue cheese sauce. The other burger had a tonne of mayo not garlic mayo requested, unless they are cutting back on garlic too!

Biggest burgers you every seen, packed, leave you in a coma after.

Food arrived within the time slot,haven't had an Uncle Sam's burger in years!,& the shake (Banana),was lovely

The best burger ever in Cardiff and vicinities. The delivery service was prompt and the driver was so polite and lively. Highly recommended 👏👏👏👏👏👏👏👏👏👏👏

All food arrived on time . Lovely and hot . Nice tasty burger

Uncle Sam's has been here a ling time and honestly I think its the best burger in town. There is so much choice and the staff are so friendly. The garlic mayo burger is 100 % my favourite.

food was borderline cold and the burgers were soggy, aswell as being late

food again was hot and very tasty, would recommend to all, will be ordering again.

I ordered a burger deal, but the burger had only the extra onions, not the mushroom mayo sauce.

great food, fresh chips , chicken I think they were lunch time, but still great meal.

food was absolutely cold apart from the chips

Disappointed in uncle Sam's greasey chips and poor selection of chicken

the driver just sat in the car I didn't even make an effort until he saw me to come to the property but the food was lovely thank you

food was amazing as always, great flavours & tastes great, 1st time having the Milk Shakes and although they could be bigger they are amazing

Really good love these guys but I’ve ordered so much from here I think it’s about time yall hook me up with some sorta gift now hahahaha

paid for extras that wasn't added

Worth every penny. The best pizza we've had in a Very long time. Everything tasted amazing and the toppings were really fresh. Will definitely be ordering from here again in the future

Best burgers in Cathy's. Friendly service and great value.

Always good, my go-to place for comfort food.

Regularly used to order from here up until last night. Mouldy brown gone off lettuce on a kids burger meal. This place would be happy to serve your KIDS mouldy food! When i rang i was met with the upmost attitude and abuse from whatever sad excuse of a “man” answered. Lost a regular more fool them. Trading standards have been notified with photos of what i was served. Disgusting absolutely terrible way to treat any customers regular or new! Would rather give my money to McDonald’s

Where's are food! Delivered to the wrong address.. No culpabilty... But someone ate well.. No money back... Never again avoid at all costs

Absolutely vile food and the customer service is even worse!!! Do NOT eat here there was also hair in the food absolutely disgraceful!! Trading standards have been notified!

great food, delivery was early which was excellent would definitely recommend,

Why are they not the burger buns as before please

Another classic demonstration of excellence by Uncle Sam and the boys!

Brilliant service and great food

Very good food, for was late but did let me know it would be, but we'll worth the wait. Will definitely order from there again

Friendly service and warm welcome but the food I'm afraid is average, wings were very dry and not much flavour at all. Burger was okay. Great food if you are drunk after a night out in town but sadly nothing special

Just great service and lovely food

By the time my food had got here it was absolutely freezing there was no point in them evening bring it all I wanted was a nice bit of food after a night out and I couldn’t even have that

The food was piping hot when it arrived!! Everything was delicious. The blue cheese dip was phenomenal!! Will definitely be ordering again

I've never seen someone so happy eating! I was told 10/10

Not as good as it usually is and very late to arrive. Was an hour after minimum delivery time and a half hour after the app said it was delivered

Amazing food, piping hot, delivery was on time. Definitely order again!

Brilliant as always thank you 👍

This was the 2nd time we have had tasteless all American burgers. I thought last time may have been a one off, so ordered again (been ordering these for over 15 years). The delivery was fairly quick, but the food cold and burger really bland. Both had dodgy stomachs this morning too.

Pizza was hot, non greasy with a good amount of toppings. Chips were hot and crunchy, same as the onion rings. Delivery driver was good too

Paid for garlic dip but didn’t receive it in my order

Great food what more can I say burgers are great so is the milk shakes

Tasty as always. Delivered quickly

Awful quality burgers, well overpriced rubbish which ended up in the bin, coleslaw was nice though

Banger! I’d give 6 stars if I could!

Ordered a burger, garlic bread and milkshake. Burger bun was soggy, the milkshake had gone bad and I didn't trust the garlic bread enough to eat so it went straight in the bin.

Brilliant food as always thanks 👍

Number 1 in my book never let down like the most places

Great service and great food as always.

Best burgers in Cardiff and a great delivery service. 🙂

ordered hours in advance to be delivered at break time and it was still late, couldn't eat the food as my break was over by the time it arrived.. what a waste of money

Pizzas were cold and fries overcooked, really disappointed

Usually can’t fault Uncle Sam’s but tonight salad was soggy and so were rolls and chips were soggy as if I’d been served last nights left overs.

Quick service. Great food. Friendly driver.

As always food was spot on arrived fast and the foot was still nice and hot

Food delivered 85 minutes late not happy but food was good

Always brilliant thanks 👍 would definitely order again and again

Uncle Sam's are the best. The quality of there burgers are amazing, tasty, big, best Ive had. And there chips are lush. Have recommended them to loads of people I know. If you want a big tasty burger, then uncle's sams is where you need to order.

Delivered early, well cooked, always consistent. I’ve never had a bad takeaway from here.

Brilliant as always thank you 👍

Burgers were over cooked, chips were cold and not fresh. All the food was squashed into the bottom of the bag. Uncle Sams used to be our favourite and after paying for a meal that wasn't enjoyed. Very disappointed

Brilliant as always thank you 👍

Forgot chips haven’t had refund or replacement

Pizza, cheese burger and chicken ordered.All cooked well and tasted good. Thanks

Chilli burger too hot for me but still get it every time. Toasted bun, thin patty 👌🏻 always friendly

Brilliant as always thank you 👍

Chicken was dry and greasy chips were cold and soggy hash browns cold

Brilliant, again! Thank you all for the great service.

Brilliant as always thank you 👍

Great food. We’re visiting Cardiff for the weekend. Ordered from and delivered to our hotel. Prompt, Hot, Tasty, Great Value. Much appreciated, many thanks

Lovely food but over half an hour early, so we weren't ready for it.

Other than being 15 minutes early food was fab ( the how early was it question would not let me select that it was 15 mins early ,just keep going back to 5 mins early)

Fries still hot 😀..driver efficient and very friendly

Brilliant as always thank you 👍

Very happy with the food, when down in Cardiff again, will definitely order from you again. Arrived very early but was grateful as was starving

Brilliant food just gets better thanks 👍

My food was hot. and lovely.

Good burgers char grilled . Fast service