Tŷ Newydd Country Hotel in Rhondda Cynon Taf

During our visit to the hotel as guests of a wedding our child with a severe tree nut allergy was served profiteroles containing nuts. The venue was told that the child with a severe tree nut allergy would be dining prior to the event. When the child was served the profiteroles, the child's dad asked the server if the profiteroles were nut free, the server went to the kitchen to check. When the server returned they said 'the profiteroles contained traces and fragments of nuts but no whole nuts, so it should be ok'. Luckily the child had not eaten any. I (the child's mother) then spoke to one of the directors of the venue, who acknowledged they were aware of the child's tree nut allergy, but said the bride had said 'it would be fine' and therfore knowingly oversaw the serving of profiteroles with traces of nuts, to a child with a severe tree nut allergy. The director showed little concern and no understanding of the implications of serving allergens to guests with allergies. Had our son eaten the profiteroles he likely would have had an anaphylactic reaction, which could have been fatal. Shortly after explaining to staff that our son was allergic to the profiteroles, he was served the profiteroles for a second time, before we asked they be taken away. Later at the evening buffet, a sign was put up to say the all the buffet food contained nuts. No alternative food was offered for our five year old. To put our son at risk in this way, after being given prior notice of his tree nut allergy was negligent and unforgivable.

I just attended a wedding, I didn't stay there. But everything went really well and hotel staff were very helpful and friendly.

⭐️⭐️⭐️⭐️⭐️ Ty Newydd Country Hotel in Penderyn is an exceptional wedding venue nestled in the heart of the Brecon Beacons. The venue boasts stunning, well-maintained gardens that provide a beautiful backdrop for photos and outdoor ceremonies. The charming country setting adds to the romantic ambiance, making it perfect for any wedding. The staff are incredibly attentive and professional, ensuring every detail is flawless and the day runs smoothly. Their dedication to excellence is evident in the seamless coordination and exquisite presentation of the venue. The indoor spaces are elegantly decorated, offering a warm and inviting atmosphere for guests. Overall, Ty Newydd Country Hotel exceeded all expectations, creating an unforgettable experience for the wedding party and guests. Highly recommended for anyone looking for a serene, beautiful, and expertly managed wedding venue.

We were there for afternoon tea. It was quite nice and the grounds were beautiful

Had a lovely afternoon tea at Ty Newydd Country Hotel, the portion size was just right, friendly and welcoming staff.

When for a shower not hot water, had to have a freezing cold shower, when I was checking out I did mention the problem and the hotel receptionist said didn't anyone tell we have a problem with the pumping device? Obviously not.

Excellent place to stay for few nights. Out in the country. Lovely place to use as a base to sight see brecon beacons and more.

Went for afternoon tea it was quite nice and relaxing

I’m leaving a review to give this one receptionist a shoutout - unfortunately I never caught her name. At arrival, she was very friendly, helpful and informative. She went out of her way to create a guide for us on how to reach the waterfall (images and a breakdown of the directions). She didn’t really have to go above and beyond, but she did, and this is why I’m leaving a review to say that my partner and I really enjoyed our stay. The following day we ate a full Welsh breakfast which tasted amazing. Unfortunately because of the rain we didn’t fee motivated to explore the surrounding areas, but from what we could grasp, it was very lovely and scenic.