Based on 1.037 opinions finded in 1 websites
Based on 1.037 opinions finded in 1 websites
Nº 49 in 287 in Nuneaton and Bedworth
Nº 1 of 2 Other international cuisines in Nuneaton and Bedworth
Opinions
Oscar provided great service throughout our reservation. Despite the busy atmosphere we felt looked after and I would reccomend.
Erica Leigh W . 2024-12-14
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Fab food, fab drinks. Love this place for a bottomless brunch. Oscar was great, very friendly and quick to take our orders. Love turtle bay!
Bethan . 2024-12-14
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Service was fast. Staff really good with accommodating our needs regarding allergies and cocktails. Will definitely return!
Jill H . 2024-12-14
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Oscar is amazing! Top waiter! Top guy! Top form! Loved him as our waiter for our bottomless brunch 😍 will definitely come again and would love him as our waiter again
janay m . 2024-12-14
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Great food and great drinks! Oscar provided brilliant service 👏🏻 thoroughly enjoyed our time here! Will definitely come again!
Emma T . 2024-12-14
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Food was perfectly cooked and spice level just right( if you like your spice on the warmer side😃) Would definitely recommend
tony w . 2024-10-11
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Suhaylah was amazing, great service and food and drinks were claaaassssss. Clearly got very good recruitment identity.
Ryan D . 2024-10-05
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Saph and Roshan, fantastic drink, amazing service. Can’t go wrong with a pint of red stripe and 2 shots of Wray! Also nice to see a restaurant with clean toilets past 11PM 🔥🔥🔥
PeterHT . 2024-10-05
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Suhaylah was AMAZING AT SERVING, recommended me a great cocktail and I loved it. Very helpful, great service, give her a payrise right now
Quinn H . 2024-10-05
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We had vegan burgers and a salad as part of a family outing. The service was good and quick (thanks to Roshan who served us). The vegan chicken burgers were great, but the salad bowl was quite a weird mix of fruits and vegetables. All in all a good experience though.
roshanvn . 2024-09-30
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Roshan was great and very nice ! Great service 🤩 The very good pina coladas! The decoration was nice and it gave relaxed vibe
Bella S S . 2024-08-15
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Suhaylah was amazing. Super fast service & was so lovely!! Drinks were fantastic and so was food. Very welcoming environment as well.
Emily A . 2024-08-13
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Our food was average at best. To be honest I would rate Turtle Bay even lower; however, for a chain restaurant I guess it is average. Presentation was very nice, but quality of ingredients is low. My impression is that many of their food items are processed/previously frozen and then they heat them up and present them well. The lettuce leaves in my salad were brown and wilted. The restaurant is more suited for college students and those who want to drink fruity beverages. The service was below average. Our waitress was friendly and nice, but did not listen to one thing we said regarding a request. We were very clear in what we requested and she acted as if she understood, but then did not follow through. After leaving I had a greasy/bad oil taste in my mouth. I did not order anything fried.
Ann C . 2024-08-11
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Oscar was amazing and was quick to serving I would recommend anyone coming especially if Oscar is in and is serving you xx
George H . 2024-08-09
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Roshan did a great job at keeping the drinks flowing and the good vibes coming. He made our experience so relaxed and enjoyable - big time fan and well done him.
Lauren H . 2024-08-08
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We were looking for somewhere not too crowded to have lunch in Winchester. A difficult task as all the pubs we went into were full and several establishments were closed. It's a weird thing seeing so many restaurants closed when Winchester was busy with the Christmas Market and crowds everywhere. But that's another topic. Being from the Caribbean I got excited about having a meal here! Despite half the restaurant being empty we were shown to a table surrounded by families with kids and we asked to be moved to a more secluded table. The other side of the restaurant was virtually empty, and we then realized that a change of seating meant a change of server. It took a long time to get service. When we wanted drink refills, I actually had to go to the bartender as we couldn’t see our server anywhere. And then the refills sat on the bar for a long time before getting to us. I do agree with other reviews on here – that they need more staff. Or maybe they just need more attentive staff. We ordered Trini Doubles and Saltfish Fritters. The description on the doubles made me laugh as they called it roti. And a doubles isn’t a roti. The cucumber chutney were just strips of cucumber. The other condiment were a couple pieces of dried coconut. I'm of the view that our food should look good and not only taste good. Besides not the best presentation, it really couldn’t compare with the real thing. The fritters garnished with pineapple chow were okay but a little on the tough side. Folks who don’t know Caribbean food would be half fooled by the flavours based on what we tried.
The_Concierge_8 . 2024-03-07
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We visited at 6.30pm on a Saturday as a group of 6 . The restaurant was extremely busy and they had several staff call in sick. Despite this although we had to wait quite a while for our drinks and food they were all worth waiting for and the manager dealt with the late situation perfectly.
wendyt221 . 2024-02-26
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Food poisoning avoid!!!! Was greeted by a very rude "bouncer" who immediately asked me and my partner for ID. We had booked a table and only wanted to eat we weren't even drinking. The food came and all looked lovely however the next morning i became violently sick and after seeking medical advice was told i had food poisoning. Will never come back here again
ellalillyy . 2024-02-18
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Really nice, clean, busy and lively restaurant. Great selection of food, including vegetarian/vegan options. nice friendly and helpful staff.
367glo . 2024-02-16
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Very busy not enough staff. I had to go and find a waiter to ask for drinks. Then nobody came to take our order so again I had to go and find a waiter. Food was ok not the best. Again nobody came to ask if we wanted more drinks so had to get up and ask . We actually cancelled our last round of drinks as we finished the food and still no drinks arrived . I would think twice about going back .
LindaJimMN4 . 2024-02-11
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Really lovely food. There is something for everyone. For a quick lunch the wraps are really tasty. Mac and cheese was beautiful. In the evening, the cocktails are great with the opportunity to have buy one get one free. It’s a lovely place, vibrant, staff is friendly and always happy to help. Only negative would be that it is so loud in there you hardly can have a conversation! We will visit again.
Santtu10 . 2024-02-03
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Also me again! They found my wallet! Thank so so so much for phoning me and telling me know u have it j appreciate it so much!
Leigh E . 2024-01-15
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Bottomless brunch, value is so-so, but you can get enough drinks to feel woozy when you leave; the included food is a little underwhelming. Service was amazing, and I have nothing against the establishment, but Turtle Bay is wild with these prices.
Oscar M . 2024-01-10
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We were in the City for the Christmas market and thankfully made a dinner reservation ahead of time as the place was full. It must have been the busiest night of the year. The restaurant was packed with people having Christmas parties and catching up with friends. Despite if being sooo busy the staff did a great job, there were plenty of them, they managed to seat us on time and the service was good. Unsurprisingly the food took a while to come, but when it did it was fresh, it had not been sitting under a lamp and it was very nice. The goat curry was one of the best I have had. We were not in a hurry and didn’t mind the loud atmosphere (it was a very loud place that night) and think the staff and the management did an amazing job of keeping chaos organised.
enigmaeats . 2024-01-08
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The best brunch experience I’ve ever had, amazing service, amazing atmosphere and the staff were so accommodating, the food was great. 10/10 experience and I will definitely be back.
maya b . 2024-01-07
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I was to picup the order from this store,the staff just ignore me i whait 20 minutes i lost my time i will make dispute for this order is not farst time when happy-end is many times
727mateiv . 2023-12-29
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I was meeting a friend for a catch up. Tbh, not a good choice for us as too noisy & rowdy. Good for work Do’s & groups. Food was good. Staff not very attentive, hence 3 stars.
natasha n . 2023-12-22
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We visited Turtle Bay on Saturday for Bottomless Bruch. Great location in Winchester with a handy drop off point outside. We were seated immediately but was almost 20 minutes before we had our first drink order taken (they actually took two) and we were encouraged to all drink the same drink as would be quicker. Once our drinks arrived, the food order was taken and our lovely server visited the table at regular intervals to take drink orders. Our food was good, some spice kick but really enjoyed it. Then the power went off! The best thing about the power bring off was that the very loud music stopped playing - this was way too loud and made conversation a little hard so this was a welcome side effect. Our server continued to serve us drinks and keep us up to date with regards to the power. The downstairs toilets were blocked off for safety but there was an accessible toilet. The power did not come back on whilst we were there so a quick trip across the road to use the cashpoint to settle the bill. We didn't feel rushed and managed 8 cocktails over the duration of the brunch so amazing value for money. I liked that the whole cocktail menu was available to choose from as other locations tend to limit the drink menu. All in all, a great experience not spoilt at all by the lack of power. The staff did brilliantly in a difficult situation and would definitely visit again.
MoosHampshire . 2023-12-18
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We thought we would get good food and reasonable service being a Monday night, how wrong could we be!!!! We ordered after a wait, but not a problem, the order was taken and 15 mins later our starter arrived but no sign of drinks. We were told the drinks would be 5-10 mins. We ate our starters then had our drinks. Then the mains arrived and one was wrong, so my husband ate his and finished it and I sat there…then eventually mine was brought over but still wrong (everyone makes mistakes but there wasn’t even an apology). We spoke to someone who seemed more senior and even they didn’t seem to care. have never experienced such awful service in Winchester. I would avoid this place at all cost unless you want cheap sugary cocktails (that said the table next to us were complaining they were sour and not drinkable)! Luckily we have so many good restaurants in Winchester we will never need to return 😀
Clare H . 2023-12-18
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Came in for food and drinks and our server Em was absolutely fantastic! Really enthusiastic and quick service will definitely come back!
Abbie G . 2023-12-10
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OMG. Great cocktails but so so so loud. No one can hear anything. The music isn’t even topical. Everyone is shouting, even the staff. Their ears must be damaged if they work here full time. No fun.
Rona T . 2023-12-09
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My friends and I visited Turtle Bay Winchester on Sunday 3rd Dec for a bottomless brunch for our Christmas get together. The food was really nice and as were the drinks, we were looked after by Suhaylah who was great and really made our brunch...
ReviewerX7015QZ . 2023-12-04
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Food and drinks were so great and our service from Suhaylah was amazing! Super attentive and made our bottomless brunch great! Thank you
JasmineHindle_1 . 2023-12-04
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We booked a table for 8 for 50th birthday bottomless brunch £35 each 2 hour slot. It was 45 minutes in and still not taken our cocktail or food order. Over an hour before we got our first drink. We were told if we all...
Elaine S . 2023-11-28
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Excellent customer service, staff were really friendly and always there if we needed anything. Delicious food!! Was my first time eating Caribbean good and so good.
V5574DLalexh . 2023-11-17
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Apart from a rough start Em makes the experience great making sure we had all the drinks we needed :)) thank you so Kuch to her and the bar team!! We enjoyed every drink
Anna B . 2023-11-14
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When we turned up there was a huge queue of people waiting to get in. Probably about 20. These were all people who had booked tables. There clearly was an issue somewhere because even inside groups of people were standing around waiting for their tables....
Holly B . 2023-11-12
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Went last weekend with the wife, had some lovely food and wonderful 2 for 1 cocktails served by wilko, will definitely be coming back again
ahunt275 . 2023-11-04
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Went out for some drinks with friends last weekend for a much needed catch-up, had some wonderful cocktails served by Wilko, must visit again thank you
jeangG5881YL . 2023-11-04
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Had an amazing lunch with my wife and my two children! I was greeted by a lovely young man called Wilko who had a contagious smile on his face, he didn’t hesitate to make sure we were enjoying our meal and that we were satisfied...
Harry W . 2023-11-04
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Really nice food. Fairly priced for what you get. Our server Wilko was very attentive and really added to the experience we had.
Explore58186729911 . 2023-11-04
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Fab atmosphere! Drinks were great and really quick. Loved the spicy food and Roshan made the whole experience a great one! Will be back, thank you 🍸x
Louise M . 2023-11-04
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Really disappointed. The whole place seems really run down in need of some investment. Worse of all was that the whole place stunk of vomit. - I’m pretty confident the staff were going round sweeping up around the brunch with a brush that had previous...
Mark B . 2023-10-21
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I came in to turtle bay with a friend just for some lunch. Chris greeted us on the door and sat me at the bar as that was the only space they had left. Even though it was so busy James and Chris both served...
Joseph M . 2023-10-18
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Oscar is the kindest member of staff I’ve met at turtle bay, the manor in which he holds himself and his knowledge of his place of work were all top notch. We went for bottomless brunch and I’ve never had a better experience.
Daniel S . 2023-10-17
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I had an amazing experience at this Turtle Bay. I have been to many all over the country and this was by far one of the best. The cocktails were lovely and presented beautifully my favourite was definitely the Raspberry Reggae. Our waiter Oscar was...
Charlotte T . 2023-10-17
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One of my favourite places, Oscar served us with such care, made it a whole special experience. Definitely coming back if he's serving us
biam730 . 2023-10-17
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Great food, Great service, I had Oscar as my server and he was great, my food was brought quickly and tastes great!
Christian S . 2023-10-17
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Absolutely brilliant server Oscar! He helped us a lot during our meal, and was very well mannered. Made the experience great!
Jemima G . 2023-10-17
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Was a very fun spot to hangout with friend for the last time, good drinks served well by oscar especially
NorthStar35018892417 . 2023-10-17
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Oscar was amazing gave us the best bottomless brunch ever!!!!! Great service, so many drinks!!!!! We will deffo be coming back
Sophie B . 2023-10-14
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Oscar has been amazing! Always coming over and asking if everything’s ok. Friendly face with a friendly smile. His motto should be a service with a smile.
Kiranjit K . 2023-10-13
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Our dinner on a Friday evening was well below average at Turtle bay. The first thing you notice about the place is how unnecessarily LOUD the music is. This is a bar as well as a restaurant, but the whole place is open plan and...
AFDlife . 2023-09-29
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The service was great! It was my first time in a turtle bay restaurant and the staff helped us by explaining how the whole thing works. The whole stuff consisted of young adults and they were outstandingly helpful. The food was ready pretty quickly and...
kaki m . 2023-08-28
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Went on a quiet Wednesday night but service was really lacking and very slow. Food was good as always.
kdg1997 . 2023-08-18
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Arrived for 3pm booking sat down No service by 3.15 asked waitress she said would get out server, 3.25 drink order taken, 3.30 came back said run out of pineapple choose new drink, chose, 3.40 still no drink and still hadn’t ordered food we left....
A1716QPlc . 2023-08-13
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Had bottomless brunch yesterday and our waitress Katie made it the best we had ever experienced there!! Was so busy but she still managed to keep her service amazing and consistent! Loved it! Thank you Katie!!
Jet50189628928 . 2023-07-30
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Sam is amazing, constantly checking on us and had amazing banter, will come again if he is the server, drinks are amazing and so is the food
paisley974 . 2023-07-28
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Sam really helped us make the most of the bottomless brunch. Always asking if we were ready to order another drink. Food was good and the service and drinks were great.
Tashalasha_12 . 2023-07-28
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We (two adults - four children) went to dinner at Turtle Bay to celebrate our son's 16th birthday. The service was exceptional, prompt, friendly and accurate. The food was amazing too! There was a good selection of options on the menu and all of the...
Robert S . 2023-07-19
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As a frequent visitor to turtle bay, I came to do to a bottomless with a few friends from work and could not fault anything. The drinks were amazing, the food was delicious, but most of all the service was impeccable. Sam was our waiter...
Cameron G . 2023-07-11
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Nicely decorated and lively restaurant. Good service. Great range of food on the menu. Reasonable prices. Portions are not the biggest. The goat curry was lovely. Disappointing stock of beer. Beware of the service charge. Overall good.
Hampo1964 . 2023-07-01
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Had a great time here having a bottom less brunch. Was very busy and service a bit slow. However food and drinks were great 👍
wanda073 . 2023-06-16
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Went for a rare evening out with my 14 year old son at 5:15pm, and thought he would enjoy the upbeat atmosphere. Food was nice (very spicy but not a problem) with large portions and service was good but the music was so intrusively and...
Q2572JEcatherinek . 2023-06-10
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There is usually a great atmosphere in there. Food is ok but the cocktails are awful. We order cocktails during the happy hour and they were awful. Obviously poured one cocktail in two glasses and filled up to the top with ice to disguise the...
883pash . 2023-05-26
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Lauren and Tina were fantastic in hosting us as collective and very accommodating to our needs and requests.
JacobJ1021 . 2023-05-16
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Always our go to spot for bottomless brunch! Great choice of drinks and great value for money (only £33). Service is always friendly, fun and attentive. Also side note - most of their cocktails are vegan and vegetarian.
Hannah K . 2023-04-30
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Great food in the Brunch Menu.. waitress kept our drinks flowing and made sure we has our money's worth. Was quiet crowded and tables squashed in but the service was excellent. Would go for Bottomless brunch again well worth the price.
U474YYlisad . 2023-04-12
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Came in for bottomless brunch today. Had katelyn serving us who was amazing and kept the drinks flowing. Even had both Harry and Chris checking on us and making sure we were topped with the drinks when Katelyn was busy.
Lauren W . 2023-04-07
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Sat for 30 mins, we were 2 of around 6 people total in there, still managed no service for the entire duration, impressive in a way, for it to be so poor.
Matt F . 2023-04-04
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Came with our family for a dinner out and got served by grace, considering it was a busy Friday night she was incredible! So smiley and kind a huge credit to the company so thank you to grace for making our evening! Will be returning...
207chelseaw . 2023-03-24
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Saturday 18th March. Ordered new chicken wings for starter, absolutely tasty😋Me and the lady got too carried away with the vibes (&cocktails) and the time for food orders had passed!! 😮Thankfully Oscar and the chefs hooked us up and the lady got to eat🍗.... That...
danbO4074WY . 2023-03-23
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D’you know, this place takes some beating. The ribs, fries, Haloumi were SO damned good. Just spicy enough. Honestly, the best food around for miles. Every mouthful was a pleasure. Very slick operation. Best to book, btw. The staff, too, were charming, bright and attentive....
paul s . 2023-03-23
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The food is amazing and Oscar was the best waiter we could have asked for. Amazing place recommend and go ask for Oscar as a waiter trust me.
biam730 . 2023-03-17
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Not as enjoyable as the Solihull one. Very very noisy so one could not have a conversation. Food not as good and my dish was burning hot, which it has not been before in other Turtle Bays. We were all dissapointed
margendy . 2023-03-07
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Definately no alcohol in the drinks last night - the 2 for 1 cocktails are a total con.. zero alcohol and tiny tiny glasses filled to the brim with crushed ice.. Asked for another drink with no ice and it was just water and lots...
X6531JNjamieh . 2023-03-02
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My girlfriends and I booked the bottomless brunch, and we weren't disappointed. Sam was brilliant, making sure our glasses were topped up all the time. We had real value for money. Food was good too. Will definitely be returning Thanks Sam!
Karen R . 2023-03-01
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We arrived at Turtle Bay For 7 at time booked. Firstly are drinks were sat on bar for 22 mins before being brought to our table only when we asked if they were EVER going to be brought over. One particular staff member was flirting...
I3833LZrachaelw . 2023-02-28
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ff very helpful in fitting us in on a very busy day. Food great. Pleasant atmosphere. Extensive menu.
Janice B . 2023-02-23
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We had a mid week night out. Just headed there for drinks but stayed for an excellent dinner. Served by Roshan, who is an outstanding waiter. Both, food and drinks were absolutely delicious. The vibe is really inviting. This was surely not our last visit....
freddyt291 . 2023-02-22
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Visited with my wife and son. Really friendly staff (Sam was a star). Food was super tasty and really captured the Caribbean flavours. It is quite spicy, though, and avoid the yellow sauce on the table unless you have a HIGH tolerance to chilli!
alexmM8735XV . 2023-02-16
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I'd been to the Southampton branch a couple of times but this was first time to the Winchester one. We were with friends on a late Sunday afternoon and needed somewhere we could eat without booking so just turned up and they quickly accommodated us....
Phil25 . 2023-02-14
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Update: we are now in a committed relationship. My heart is no longer broken. Drinks were great, and we had some great service.
Ben H . 2023-02-11
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Had a big group of people for my birthday. Food and drinks were really nice and so was our waitress (think her name was maria) however, the bouncer was super rude to us and made me on edge all evening.
Isabel L . 2023-02-03
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The place was quite clearly understaffed. The service was poor. The bar area was dirty . We were seated and ordered 3 starters to share. The table next to us sent food back because it was cold. Our food was warm. We had sight of...
Leeleggs . 2023-01-27
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An extremely enjoyable atmosphere with excellent quality food made our lunch a superb experience. We struggled to get seated at 12.30 pm as the restaurant was so busy, even at that time of day. I had the carribean chicken katzu curry with brown rice which...
shanes236 . 2023-01-21
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Katie was so good 10/10 really lovely and smiley even though it was super busy :) did such a good job thank you!!!!
D1716EOemilyr . 2023-01-21
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Katie was an amazing server to have for Bottomless Brunch! She was so good at ordering drinks when we were running low! So nice too xxx
Maisy P . 2023-01-21
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I have been to other Turtle Bay locations which have been great however the Winchester one was a total let down from start to finish. Booked for bottomless brunch and we were not a huge nor demanding group. Service was exceptionally slow, nearly 40 minutes...
Sophie5083 . 2023-01-21
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Thank you Katie for such amazing service, very attentive and such an amazing server. definitely a credit to the company. Lovely to chat to! Thanks for making our visit special!!!! Love the table of 7💕
207chelseaw . 2023-01-16
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Winchester locals so popped in on the off chance for a late lunch - Turtle Bay is one of our fave places to eat. Service is always excellent and never have to wait long for the food. Greta was our waitress and was very helpful...
HampshireHog19 . 2023-01-14
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We spent the evening at Turtle Bay for my daughters Birthday even though I vowed not to return after the last visit in 2021. On arrival we asked the staff in they would bring over the small cake and candles for our daughters birthday when...
GrahamM194 . 2023-01-11
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Had a lovely breakfast with my long-distance friend and we were served by Mary. She was lovely and accomodating, letting us move tables as soon as we asked. This is a big deal for me as I struggle to sit in the middle of restaurants...
immiecrabbers . 2022-12-31
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Lovely food, great service, Katelyn was our waitress and she couldn’t do enough, very polite and helped with the selection of cocktails, really hard working, hope she gets paid well for how hard she works. Thanks Katelyn you done a great job.
nickyventham . 2022-12-30
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Love the food it was lovely would like to visit again with the family! Thank you Amb’s from winchester
M2260VDmarial . 2022-12-29
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Turned away yet plenty of tables empty at 20.15 and returned 10 minutes later after booking on the website ! Starter lukewarm and service very rushed and even got a phone call whist eating asking we were going to turn up for our meal which...
DavidPHeidiP . 2022-12-27
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Marietta was so attentive and friendly. She kept us topped up with drinks and made sure we were happy with everything. She was a delight to be served by and I will definitely be back.
Robyns1997 . 2022-12-23
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We came for bottomless brunch pre a Carol concert and had a fab time. Adam was very attentive and made great recommendations for both food and drink! A fab couple of hours. Thank you.
O8185GGcharlotteb . 2022-12-21
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We had a great time at bottomless brunch, we was served by suhaylah who was amazing and was such a good host throughout the night, she deserves gratification for her service skills and keeping the customer happy
joerN9441KV . 2022-12-20
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Suhaylah served us and we had the most amazing time! Her knowledge about all the cocktails was incredible and we even allowed her to choose a round for us and she did not disappoint! Amazing night and will be back soon!
ellasX6154GJ . 2022-12-16
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