Based on 114 opinions finded in 1 websites
Based on 114 opinions finded in 1 websites
Nº 129 in 174 in Newtownabbey
Opinions
Delivery time more than 2 hours
Ahmed Abdalla . 2024-05-06
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Waited 2hrs on delivery ordered steak meat on chips and onion bajas absolutely awful meat didn't taste like steak and as for the onion bajas theres no words to describe shud of stuck to my usual takeaway.
Louise Duff . 2024-02-24
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Chicken in kebab bone dry and inedible.
Stephen Boyd . 2024-02-10
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2mins up the road from me food was cold foned to tell them got me onto someone else customer service was a disgrace customer is always right told them to come taste food was shocked because how close I was to them couldn't accept what I was telling them! Said not accepting what I said!! Worst kebab ever!!
Esther Mcternaghan . 2023-12-17
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Nicest pizza I’ve ever had by far delivery is a bit long but don’t mind because it’s so nice, reasonably priced! Pizza is stringy and thick! Chicken burger is great!
Vickie Andrews . 2023-10-29
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Couldn't rate them low enough, super unprofessional and down right rude and incompetent. Called because milkshakes arrived spilled, bag broke when I set it down, milkshake everywhere. Called to get a replacement, they said we were too far, then hung up. Don't order from here, it's absolutely ridiculous
Hannah Walker . 2023-08-20
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Just paid almost £30 for 2 meals. Made it clear i wanted chips well done ( chips were soggy ) steak meat has complete lumps of gristle/fat all through it and portions are a disgrace for what you are charged. Rang the shop, the fella on phone trying to tell me there couldnt be fat so i offer to bring it back down to show him but no, his reply ' no no you dont need to bring it back down' attitude and customer service is disgusting. ABSOLUTE DISGRACE!!!
Jill Mcconnell . 2023-06-17
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Rude, terrible service and waited/waiting over an hour and 15 minutes for my meal. It still isn’t here.
Anthony Vernon . 2023-05-26
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Horrible, rude , disrespectful people My food was cold. They were unable to find my house and they phoned me and told me it was my fault they couldn’t find my house. I phone the place to speak to someone about it and they continued to shout at me down the phone. Would never get out of her again.
Tia Jordan . 2022-10-12
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I didn't realise that this place was cash only so when i went to return home to grab some cash the man behind the counter offered me a lift to go grab it! quality service, the food was nice too.
Konrad Mateja . 2022-09-24
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Lovely kebabs. Decent portions.
Alex Crockard . 2022-08-10
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Great food, sizeable portions and lovely sauce. I will be back and I’m fussy about my kebabs. Lovely family and friendly atmosphere xx
Elaine Vance . 2022-06-30
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Ordered 12am Saturday night food took 2hrs to come we tried ringing them but no answer food was ok but won’t be going back
dean hamilton . 2022-05-29
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2 hours 30 mins delivery food cold and not 1 star get KFC instead
MOB best . 2022-05-22
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Sent wrong order by the time other food and sauce came food was freezing. Brought food back to the shop and was told to go home and heat it up. No refund offered as we had ate a few onion rings before we realised sauces and some food was missing. Offered money back for 1 kebab when I refused I was called a fat ba#$%rd so just left the shop. Avoid the place 😡
Johnny Moore . 2022-03-06
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£11.40 for a chicken kebab meal.....
tracy mahaffy . 2022-01-12
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Waiting for delivery ordered over an hour ago. Not answering phone. Absolute disgrace. I will be complaining tomorrow.
Heather Mead . 2021-12-05
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Amazing kebabs friendly and helpful staff the house sauce is lovely would definitely recommend
Lorna Sherlock . 2021-11-04
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I ordered food at 12am Saturday the 30th October and company has not replied nor sent food for delivery in time newtonabbey is not that far from Carrickfergus especially in vehicle, is litteraly 15 minutes (screenshot below) this is beyond especially at 12 o'clock this is just pure laziness
Dylan Pearson . 2021-10-31
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Delivery driver is a total waste of time took 3 hours Food absolutely disgusting freezing cold, sauces bust all over the bag and drinks missing and food had been opened and ate from as you could see the bits missing of my pizza
Darragh Ryan . 2021-08-26
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Can't fault this place in any way, food is amazing, our new fav takeaway
Kim Houston . 2021-07-17
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I have bought food a few times, always take away as I live very close by. The menu is quite diverse and the items different than standard chippies which can be a good thing. The woman who has served me on most occasions is quite grumpy but the man who started my order before I had even downloaded the app to pay as I didn't carry any cash that day was great. My daughter who is a notoriously picky eater lives the chicken goujons and chips and I quite enjoy the pizza. It was fresh and warm and they definitely did not skimp on toppings. Will definitely visit again.
InAtroublesome . 2021-05-21
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Placed order on Foodhub, it was cancelled immediately. 5.4 miles apparently is too far away to deliver. Still waiting on refund 2 weeks later.
Julie Prentice . 2021-05-07
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Absolutly shocking service, not once but twice we have ordered food that never arrived. How cn this happen once never mind twice in a row. When i rang back i just gor an engaged tone for an hour. Very very poor. Wont be back.
Emma Sharp . 2021-04-17
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No not impressed, wouldn't visit again.
Robert Crawford . 2021-04-13
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Nice staff decent portions good prices for food
Mark J . 2021-03-09
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Food was nice but it wasn't particularly warm tbh.... a tiny spoonful of sauce in my mixed kebab but by far the biggest issue is the amount of food for the price.... very, very small portions an astronomical cost, I couldn't believe what we received based on what we paid.... delivery was relatively slow considering I live half a mile away and delivery charge is expensive. In short there's much, much better in Newtownabbey for a far better price and certainly a lot more food.
Robert Carroll . 2021-02-15
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1 hour late freezing cold didn’t give us a dip we paid for and left one their hairs behind inside the kebab
Hannah Louise . 2021-01-17
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Food is top notch altho service could be quicker
neil brown . 2020-11-06
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Order online, waited over an hour only to find out they were closed!!!! Will not be ordering from hear again!
Wizard_2003 . 2020-11-04
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The peri peri chicken is way too awesome and the spicy flavor & tender chicken makes it more yummy. Ordered through foodhub and delivered on time. The best part is its halaal.
Aris Abdul Azeez . 2020-09-27
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My delivery was late.. delivery driver was really rude infront of my Children . Phoned the shop the lady was also really rude refused to give her name . Never again. This shop should not be on the just eat site. Customer service is shocking.
Brian ginn . 2020-08-30
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Shocking service waited over 90min for delivery awful kebab hardly any sauce meat was below average so expensive to for well below standard food just awful will never order again worse kebab I've ever had in my life. Avoid people you will be so disappointed.
Matt Davies . 2020-07-13
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Ordered today one munch box and I was so disappointed when I get the delivery. The box was filled with fries and just a wee bit of kebab, the kebab was cut it so thin,when I opened the box the kebab was so dry. I am not going to order anything from this shop.I will not pay £10 for one box which was basically filled with fries. 😡
Prigoreanu Ionela Alina . 2020-04-13
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Food was amazing, had a cheeseburger tonyt and really njoyd it... Boss was very helpful letting me taste bits of his meat etc.. very well looked after shop and the boss is amazing.. thank u again Jayne
Jayne Hill . 2020-01-16
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The phone number on here is for the Turkish Kebab Rathfern Newtownabbey, not sure why but tbh it is really nice. Great staff n food 😁😁😁
Liz Biff . 2019-12-24
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Good if you want hairs in food and frozen chips that are raw
Adam Mcfadden . 2019-12-18
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Munch box! Nom nom! Bring back nan breads tho!
Colin Bryce . 2019-12-01
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20 min Time to wait for fk burger?
seoone corleone . 2019-11-18
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Great food & excellent friendly service .. 18 inch pizzas are brilliant!! Steak meat & Chicken pakora is gorgeous! Full of flavor & spicy .. don’t even need sauce on on them !! Owner /chef is such a nice guy with a passion for his business & customers !! Defo the best around now .. I wouldn’t go anywhere else now ..long may it last 👍
lisa rafferty . 2019-10-23
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Not bad, popped in late one Saturday. Lots of flat screens that were all off so I'm assuming it must be buzzing dor orders at peak times, Kebab was a typical kebab no complaints
Chris Browne . 2019-10-05
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Jimmy top guy food is good prices also
Ryan Mc Court . 2019-07-27
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Waited 2 hours for delivery never will I order from here sgain proper joke
Jordan Cooke . 2018-12-14
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I asked for the pizza base to be bbq and I received my pizza with a tomato base! Who was to say I wasnt allergic to tomatoes!
Jenni Winter . 2018-11-24
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Refused to serve 2 children with learning difficulties and autism because they would not sit down and behave... Order had already been taken and paid for, so children mess around waiting on food ( and asked by staff to stop ) after this the staff refused to make the food and returned the money and told the children to " go and order somewhere else "
Gareth “I M O J” McDowell . 2018-11-16
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Unreal food and very good price
Matthew McStravick . 2018-10-19
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Kebab shop absolutely great good prices and meal deals fast delivery and collection
Darren “Orflick” Phillips . 2018-09-30
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Placed an order on just eat and it never arrived. Tried to phone the shop but got no answer. Heard lots of rave reviews about the place but will never order again. Fuming is an understatement
Declan Loughran . 2018-09-23
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Very poor costumer services they not using any gloves and the place filthy i will never order from there again
Med Ben fraj . 2018-09-21
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It was ok. Good flavour but chicken was a bit dry. Not enough salad or sauce for me but I'll try it again
Law Wylie . 2018-09-20
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Ordered a chicken tikka kebab. The chicken was rock hard and uneatable, took it over and showed it to the staff, I claimed the chicken wasn't fresh but they said it was just microwaved for too long!! So if you want microwaved chicken this is the place to order from. I was then refused a refund from the shop, saying I had to request a refund via just-eat as they won't get the full £8.... so basically they weren't prepared to be out £1.50 for their mistake either - madness. Avoid if you value your health. I did get a refund via just-eat after they confirmed the mistake, can't fault their honesty.
Aaron Colton . 2018-07-18
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Food is lovely. Just a shame that when you order over the phone the order is always wrong! Even when you specify exactly what you want!
Deirdre Williams . 2018-07-01
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Waited one and a half hours for our food
reeanna Neil . 2017-06-28
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Went to the shop bought a munchie box and a steak kebab in nann bread munchie box £7.50 kebab £6 got it home the munchie box was minus chicken kebab and chicken pakora. The steak kebab wouldnt fill your back tooth.. Rang to complain and they said come back and we will give you it. Nah mate dont fancy driving another 4 miles.. Tried it once wont go back BOGGING
Paul Richardson . 2016-05-20
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this place has a heck of a big menu. they do everything and can make it hard for you to decide what to have. they do the kebabs of course, but also regular "chippy" items and even pizza. I ordered a kebab and it was lovely. plenty of meat, salad and sauce all in the pitta bread. I have eaten kebabs in many places and this is definitly one of the best. the staff were nice too, very happy and chatty without annoying you. they all knew their jobs and no one was standing around doing nothing. the premises were spotless too - I did notice that, and thats important I believe. I will be a regular customer here - and must be one of many because there were others who seemed to know exactly what they like too.
Nanny1 from Ireland . 2016-02-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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26 Opinions
2 girls stood behind till talking while 1 girl served 2 customers at a time. After 5 mins of them looking at me and then ignoring me I left as I didn't have time to wait on 1 person serving everyone. Won't be back
92 Opinions
Delivery driver was incredibly rude to us. Swore at us and practically threw the food across the drive. A shame because the food was amazingly good. Won't order again due to ridiculously shocking attitude from driver.
98 Opinions
Love the place really testy food and big portions too.I wuld rekemend this place to everone!
246 Opinions
Jake, seemed nice, but up your fame fella, gave me 2 wrong items and I'm sipping ok a cold coffee with an iced donut whe. I clearly said custard caramel donut and a chicken bake, sat here with katau curry which won't agree with me!
256 Opinions
Chicken burgers are huge,well worth the money Chips are beautiful and well cooked The homemade cheesecakes are to die for And the Christmas chips are amazing perfectly cooked and very good sized portions Definitely recommend