Turkish Delight in Ipswich

The couscous was sticky and had a rotten smell. The chicken wings still had fluff on them, it was not removed properly...Never order again

totally wrong order . never again.

Not consistent with their other store on Norwich road. Quality of meat, especially the lamb chops is poor. Also the lamb chop meal is £15, you get three tiny chops, and handful of bulgur and one tiny piece of bread. Make sure you order from the Norwich road branch you get larger portions and the quality is 10 times better.

Don’t make mistake order from this place! Foods are disgusting not testy at all not salt on it 🤢 I order mixed grill was really disgusting and I have never ever had a bad food like that in my life 😡 I advice the owner better to close your place than giving disgusting foods to people 😡😡😡😡

Best Turkish delivery we have had

on the meniu is rice and You put cuscus

Had missing items when the food came and was cold

I never get my food, I got wrong order

Lovely food, quick delivery. Only wish the meal was a little bigger.

Don’t go there or even order this online ….. I ordered my food from just eat been waiting 2 hours and nothing called him up his saying there is so driver , told me to speak to just eat and get my money back and just eat can’t do nothing about this so I spend £30 on thin air I will be going there to speak to him in person

Missing donor meat apart from that food was lovely.

The reason for 3 star is because of the out of date can of drink you delivered me it’s 4 months past it’s sell by date.

I haven’t received the order at all

Vegetable kebab didn’t come with the sauce over it as described. Was actually quite disappointed. Been strictly dieting for 2 weeks and thought I would treat myself and just ended up with a container of plain vegetable.

Salmon was really good so was the biryani

Kebabs came all smothered in garlic sauce never said it come with garlic sauce and never requested it asked for all meat well don’t wings were pink and chips were cold

Half of order delivered and when called, declined to rectify and send the rest of order - charged for full order though. Very poor customer service.

The food is always brilliant from here and always delivered on time. Would recommend.

Lovely food, great service. Happy to return.

Excellent food great price would recommend

Excellent food and the meat was succulent and full of flavour

Lovely food very cold by time it was delivered gave most of it to the dogs as was freezing

Slight language barrier with driver. But all good and tasty in the end!

The best food I have ever tasted very good customer service and I would visit it very often. AMAZING

Been ordering few times,nothing to say about it....all good Last 2 times ordered grilled chicken and rice...didn't get my rice... Called them before my next order ,Informed them about what happend Last time,they say I will get extra portion of rice Well...I get the extra portion of rice but didn't get salad...get the chicken soup,there was not chicken in soup...totally disapointed!! Will never order from there anymore!!

Recived may order the food was smeling strong like fuel Coudnt eat the food was with petrol or disel dont know exactly .asked the delivery driver way is like that he just give me the food and go no expication and oane more thing the food was no kept in termal bag like normal maybe this situation woudnt happen ☹️☹️☹️ i just so disapointed

Incorrect order delivered Useless

Come here if you want a proper kebab. The food is super fresh and the chicken doner is freshly made not frozen like most kebab shops.

I was thinking bbq chicken would be a whole chicken but no, i think restaurant should make menu a bit more clear, but I got to say nice tasty food from here everything was delicious.

Orders food - fish was over cooked . Ordered salmon but sea bass came . Two dish missing but the person at the restaurant was adamant and kept on swearing that he had sent it , was impossible to make him understand that two dishes were missing . Went round in circle for atleast 10mins and actually had to be so abrupt with him just so he would listen . Kept on saying he called but no call was recieved . Food was so cold . He did. Send the dishes after the argument as I wasn’t going to give up . I wanted a refund or my items .

Meat was extremely burnt. Burnt black and mostly inedible. Remainder was very dry, overcooked . Thought I would get the same quality oas from Norwich Road. Don't know it the shops are related but the food is world apart, both in quality and potion size.

The order was wrong and some dishes were replaced with other... Totally disappointed.Also the food was cold and tasted like was taken from the fridge and delivered to my door. The delivery driver was polite and friendly.

We ordered TD special, had a very bad experience, first off khus khus( bulger) was off and smelly. Meat was missing, and when my husband called them the manager was so rude, he said , we can't do anything even if you bring the food back we won't refund or exchange food. Would never recommend them. They need to improve their food and customer service

Pathetic food, food was stale and smelly. Had to throw everything in the bin. The management is coning people by using a name of a popular takeaway in Ipswich also called Turkish delight. When ordering make sure you are ordering from Turkish delight Norwich Road.

This was the worst place that I've ever eaten Some of the food stank and most of what we ordered was missing. Costumer service was the worst. The manager said "Even if the food is stale and some food is missing u still can't have a refund". I would never recommend going here.👎🏼👎🏼👎🏼

This is the worst company I have ever ever encountered, they use Turkish delight name from the guys at Norwich road, waited 2 hours for a delivery and then called to say the order was collected by some other driver then he cancelled our order. DO NOT USE THIS COMPANY THEY ARE BAD, service is rubbish

Thanks Mr. Amjad treating my dad and his friend. Very friendly team of staff. Fresh food good environment of seating. Tea was as delicious as abhinandan had in Pakistan

I love their tasty fresh and quick serve food team is very friendly and eating environment is fabulous price is as compare to others is reasonable

Very delicious , fresh, and variety of food. Owners are very helpful and friendly.

Went in and ordered two Donner Kebabs, 2 cokes and 1 fries which came to £22.60, they don't do Lamb Donner only chicken which is a bit disappointing, however the portions were very good and the presentation was good too, the kebab comes with flat bread and salad, lacked a bit of flavour on the chicken, slightly overpriced considering this exact same meal would cost no more than £12 in Birmingham. If it was based on food alone would be 2 star only due to lack of flavour for the price. Shop was very clean and very nice staff, no social distancing enforced whatsoever though.

Huge portions of wholesome, freshly cooked Turkish fare in a friendly restaurant which deserves more clientele. No alcohol served, but welcome to BYO (there’s a supermarket just yards away). Very reasonable prices and terrific value for money. This is the kind of honest, hardworking establishment that deserves support - Sadly, we were only visitors, not locals. Thanks to everyone for a satisfying evening... oh, and the waitress was gorgeous!

I used to be a regular customer here and the service was really good. However, this has to be the third time I was let down. I've been waiting nearly two hours to receive my food. In the past I wouldnt even receive what I ordered. I'm always patient as I understand the rush but, this time it was awful. The person on the phone was telling me what he should do with the food, like it was my fault. Anyway, never ordering from there again. Bad customer service and staffing too. I would give no stars if I could. Very stressful.

Absolutely amazing food, fresh n tasty. 5*

My experience was great good price good food.

Nice place and staffs were very friendly.delicious food

5 star food every single time. Great value for money and love the Bread!

Absolutely awful given a menu by someone who just grunted and not even asked if we would like a drink we left after 10 minutes of being ignored even though we were the only ones who were in there .my Money was appreciated else where ..... I only have 1 star as it wouldn't let me leave a review without

Service was slow and we orderd a stake and it looked like burnt cubes of meat. Shame really

Good food and good customer service.

Delicious food. Been to this restaurant many times food is always tasty. Very helpful staff Lamb ribs mouth watering

My starter and main dish was very tasty. The portion of my main was a lot. However my friends will say the opposite. They weren't so lucky as me. My food was fresh, while theirs was from the freezer. The service isn't anything to shout about either. Worth trying once.

Top bloke the owner, great food good price 👍

Poor service and not good food ..food smell .

Manager behaviour is lacking. Under staffed and poorly runned. Wouldn't recommend working there.

Incredibly friendly staff & the food has always been phenomenal during our visits. Big thank you to the team!

Very good food and host Ali. Go there twice a week

We've been to this restaurant several times and it deserves to be more popular (which is why I've added it to Trip Advisor!). I've eaten a lot of Turkish food throughout the UK and in Turkey and this place is the real deal. Amazing platters of well seasoned meat, fresh salads and authentic Turkish bread. I recommend the lamb ribs and shish but everything I've eaten has been spot on. The host is warm and welcoming, the prices very reasonable and you can bring your own beer/wine. What's not to like?

the quality in this restaurant which i admit used to be good has plummeted, i dont know whether it is new staff, management or just cutting costs but the food is not such good quality anymore and twice have had to complain which i rarely do. on last visit was served a cacik which tasted "fizzy" and to add insult came with chicken which was barely warm. Such a shame this was once a good restaurant but i wouldn't recommend it anymore.

In the bin food was stone cold. Really disappointed!. Will never order again.

Friendly staff and food was very good and the portion size was also good. I'll go back there again.

So friendly and they still fed us even though they should have been closing. Thank you!

Had an excellent time at this restaurant with amazing food and attentive staff. Would highly recommend

The food was over two hours late and they forgot some of it and it’s not the first time we’ve had food very late. Disgraceful service and we won’t use again. I strongly recommend you use anyone else you can. We order takeaways to make life easier. This is was too stressful.

We've been regular customers at this restaurant since they opened some months ago, we loved the food, especially the ribs, it was so tender, flavourful and was charcoal grilled properly but for the last 3 times we ordered the ribs were absolutely awful. First couple of times we thought the main chef might not have been there or it was just a one off but today we ordered for the third time and got the exact same ridiculous ribs again, low quality meat, not been grilled properly, not been marinated properly, tasted awful. They have probably changed the chef. Even the garlic sauces that we loved has changed and tastes nothing like first when they opened. Why would you change the taste of the food that people loved and became your regular customer?

Didn't have to wait long once ordered, tasted great, bit over priced and no lamb donners

The shish is sooo nice , high recommend....

The food was great, I would have given it 5 stars for value and quality, however, the toilets let it down, so 4 stars.

My wife and I just had our first meal here. The food was delicious, the setting was quiet and ambient and the owner was incredibly attentive. I think this will be our new favourite! I highly recommend it

A cosy environment with amazing homemade food. Their customers service is at top quality with lively staff around always ready to serve . I would definitely recommend to everyone this place .specially for the Dinner .......

Gave this place two chances- the first time the service and food was extremely slow but at least the people weren't rude. The second time - my family and I went for a birthday meal hoping their service would have improved. We were in for a shock. The chef was smoking at the front door making it extremely hard for us to breath. My little brother and myself struggled most because of Asthma. My dad requested they at least close the door, but they didn't seem fussed. After a while, dad went and asked them to take our order and the guy refused. He got into an altercation about it and became very rude. So we all got up and left. And thank God we did because we had an AMAZING meal at Ararat on Norwich Road. This Turkish Delight is not somewhere we plan to visit - EVER AGAIN. I would say if you plan on going, don't have any expectation.