Tugs Fish & Chips in Solihull

Went in Wednesday 14 may 2025 fish and chips are abouslety lovely and work team are very good and the owner of establishment yousaf is good man

Always my go to shop for fish and chips. Haddock is worth the money. Freshly cooked and crispy great combination with chips they know how to cook fish compared to other places. Great customer service from workers and the owner Yusuf.

Top chippy. Chips and nice, lamb doner tastes like lamb and you can tell its good quality. Turkish chicken is delicious. They are a chippy and also do your traditional Turkish stuff amongst other food. I recommend.

Friendly staff. Great food, great prices. Always welcoming.

Completely messed my uber order and then quickly shut the shop for no phone calls to go through, greedy thieves.

Was always a customer, but will never go back after they gave nothing that was my order and took money. Apparently this shop is so high class, they don’t give refunds because they think they’re too good.

Pedí un pollo Tika en pan turco. Me presentaron basura no comestible. Kebab de pollo al microondas, en un bollo de sésamo glorificado. No se añadió ensalada, salsa de menta antes de que se calentara en el microondas, que se quemó en la carne, (si se puede llamar carne) en última instancia, era basura no comestible que no se lo daría a mi perro. Literalmente abre la caja y tírala directamente a la papelera. He utilizado este lugar para Fish And Chips antes, pero no volveré de nuevo. No cuando hay otros lugares alrededor que ponen un poco más de esfuerzo en ello y cobran menos. No apto para comida para perros.

waited 1 hour 15 minutes, food was cold!!

I can see myself becoming a regular here! Food was perfect! Great portion size and tasty!

never even turned up I want a refund

Great service. Just a shame there was no option to have salad and sauce on the chicken tikka and chips.

Fish was a very large portion , fresh and hot , scampi was lovely and everything was cooked to perfection

Simply brilliant food as always

Ordered fish and chips and got reheated chips, not impressed!

Beautiful food well worth the money!

Really great food the fish was delicious

One of the portions of fish was small ,mostly batter which was extremely greasy and the fish was hard and dry. Poor value and not up to the usual standard. Tried to complain to the shop but had to leave message on the answering machine.

Always lovely and hot great food

Food was delicious, Generous portions, quick delivery. Will definitely be ordering again.

Been wanting to order from here for ages so was gutted with the food. No salad or sauces provided, as clearly stated would be included. As a result ended up with bland chicken and naan bread. On a positive note, food was delivered quickly.

The very thin bit of fish was covered in soggy batter. Never had such a thin fish for the price.

food was great, food was pipeing hot when it was delivered

Food always good. Delivery quick as well. Drivers alway very pleasant

lovely food and very efficient

Keep putting prices up every couple of months

Excellent food delivered promptly recommend

Super fast, piping hot, enormous pieces of succulent fish in crisp batter. As close to perfect as any F&C I’ve ever tasted.

Delivery driver brought pliant shame about the food fish was dry had better from this chip shop disappointed

Had the regular fish and chips. Food was hot and fresh and tasted really good and service was friendly too will be going back to get my Fish&Chips fix!

Good hot food and delivery prompt

Extremly disappointed. I phoned to make an order, and was told twice to order online as there were other phone calls that they needed to take. Didn’t understand as I was making an order to collect. Was told it would be ready in 10 minutes, to turn up almost 40 minutes later and it wasn’t ready. I ordered a large amount of food, came to open the fish and chips and the whole batter on one side was mushy soggy and had come off on the paper. Which means the fish had not been cooked properly. The onions on the donner kebab didn’t taste right either and we’ve had our fair share of normal tasting onions. Extremely disappointed will not be ordering from here again.

food perfect but you need a more polite delivery driver very rude

The fish was dripping with oil from the paper on delivery. Not good at all.

food was tasteless and not presented very well. Kebab was burnt too.

Great food great service will recommend

ordered this for my father-in-law who can't get out . There was problems with the delivery, Even though they had the address, my father-in-law was totally disappointed with this after waiting all day ,it was cold , looked a mess upon arrival. He actually threw this in the bin . Had my husband been able to bring it back he would . Would appreciate a refund.

Once again excellent food. Excellent portion sizes, delivered piping hot and lovely delivery person.

Great food. I think they may have changed the doner meat (as it wad bigger, thicker chunks) but still tasted great

fish wasn't cooked. Batter dripping from fish. Almost £20 in bin. Never again

Ordered the fish special, both pieces of fish were dry and the chips were stone cold.

Great fish and chips, decent Turkish food

Very expensive fish @ £8.50 and chips not included

good quality food at a very reasonable price we go for the specials . 2 large cod 1 big bag of chips and mushy peas or curry sauce for 16.99 .beautiful

tugs is the best fish and chips by a mile. Delivery was excellent.

Always fresh cooked and they always helpful

Tugs quality is always top notch but today it surpassed that. The best yet.

Fish was like rubber!! Complete waste of £10. Wont order again.

Lovely food although the fish did have several large bones in it.

Food was great here but the last few week its terrible. Tugs is either changed management or the produce , the food comes cold and taste cheap. A shame really this was a top chippy.

cold had to heat it up 1st time it happened

I am very disappointed ☹️ with the service here, some of the staff are friendly and courteous but others are not good. Food can be hit and miss, extremely expensive for what you get and I can get the same food much cheaper.

I am very disappointed ☹️ with the service here, some of the staff are friendly and courteous but others are not good. Food can be hit and miss, extremely expensive for what you get and I can get the same food much cheaper.

We came in for the first time to Tugs. We ordered 6 large fish and Cheeps and Curry deals. The fish was huge and very tasty. Curry sauce was decent. Would definately recommend.

great quality food and quicker than expected delivery

We came in for the first time to Tugs. We ordered 6 large fish and Cheeps and Curry deals. The fish was huge and very tasty. Curry sauce was decent. Would definately recommend.

Can't fault it. Owners a good bloke.

I have to say quality of fish and chips was excellent. Still hot and fresh. Delicious!!!

I’ve been a customer of Tugs for many years, and the quality of food has remained consistently great throughout, the owner is always welcoming, greeting always with a smile, best fish and chips shop in Shirley, I definitely recommend!

£10 for fish and a few chips. And fish was average at best. Appalling value for money. Ordered before and got loads more chips. Will not be ordering from here again.

Great quality food the fish was exceptional

large is large. good stuff. my No1 restaurant now

The food looked like it was the wrong side of a bird strike with a jet engine.

Ok comida cuando la orden se cumple correctamente, que a menudo no es el caso. Mi familia y yo hemos sido un cliente habitual que está a punto de cambiar y hemos encontrado que a menudo se han olvidado de proporcionar artículos pagados que se han descubierto desaparecidos más tarde. El servicio al cliente es inexistente, ya que nadie coge el teléfono y cuando usted es capaz de hablar con alguien no se presta atención a los problemas. También se ha comprobado que los alimentos se han recalentado o frito en el caso de las patatas fritas son de baja calidad en general. Úsalo bajo tu propio riesgo.

A little disappointed- asked for no rice, but ended up with no rice OR salad 🤦🏻‍♂️

Delivery always has something missing from the paid package order. Paid for sauces, food items, and meals.

Chips was nice fish was horrible couldn’t eat it and the pie was as bad as

Large portions. Good food at a good price. Recommended.

I had not eaten lunch the day I went. For £5.50 I got a box with doner meat and chips loaded so high with salad it could not close. Worth every penny.

Compramos pescado y patatas fritas de los remolcadores regularmente. La comida siempre es genial, recién cocinada y sabrosa. Un gran bacalao con patatas fritas lo hace para nosotros dos. Las porciones de patatas fritas son grandes y el bacalao grande es enorme! También he probado un kebab, y de nuevo era sabroso y generoso en tamaño.

Best Fish and Chips shop around, staff Go out their way to make you welcome when you come in, And the food is excellent

great keebab...lovely chips...deffo going Sorry for update.Have been going there for some time.The food used to be great.Its gone down hill .The staff change constantly you have to repeat your order that many times. Kebab meat barely cooked.I ve tried numerous times to see if this place picks back up but it hasn't .. sorry it's a bit no from me now on.....

Great fish and chips at an amazing price and big selection of kebabs etc

Omg I went the other day & got 4 large chips, they were so NASTY no salt, no vinegar, tasteless

Don’t ever use these the app is now deleted I ordered roe and chips at £28 to the delivery of a sausage and 2 roes which tasted awful and when complained only got back £14 absolutely disgusting I will never use this chip shop again or Deliveroo

Great-tasting food that's served nice and hot with speedy delivery. The mix meat and chips is perfection. Excellent value for money; definitely my new go-to chippy! Thank you very much

Everything was great except mushy peas too watery and too green. Too much food colouring maybe.

This is a great fish and chips shop. Love the 2 large fish and chips with either mushy peas or curry sauce for £16.99. Our favourite. However, I think the owners changed and before the large was proper large fish and chips. The new owner has started to shrink them, but keeping the length cutting them thinly. Plus you use to get a proper large bag of chips, now you get a box and that does not equate to the same qty. I understand costs have probably gone up, and so instead of putting up prices, has cut back on quantity. There is a lot great food on the menu with some great kebabs, puffed sweet naan bread and a Turkish menu.

Good customer service and their Fish and chips are the BEST 👌

The food was early which was great, the delivery driver was really friendly and polite an the food was outstanding! What more could you ask? Great Job!

Very nice fish and chips delivered for a quiz at work. I think they did us a good deal. Worth considering if you’re organising something like that

Good job. Maybe charge a bit less, next time.

Portion sizes were bigger than expected and the fish and chips were cooked to perfection.

Good food that arrived earlier than expected, which was fine by us.

gave me chicken nuggets 10/10 would come again

Still the best Around, Always 5 Stars.

Great portion size so good value for money but the kebab meat was dry and over cooked which was a shame 👎🏼

The reviews appear positive so ordered large fish and chips, sausage and Turkish kebab box for takeaway. So disappointed, the large fish and chips were dry, stale and poor quality (mostly discoloured with black and green), fish was oily, Sausage is stale and dry and we ordered at 5:40pm so you'll expect food to be fresh. Food tasted reheated and reused. No fresh food here.

Great food, good value and very tasty!

I've just ordered my first large cod and chips, after hearing how good it was. It was a total letdown, the fish was overcooked and flavourless, the chips dry and again flavourless despite asking for salt and vinegar. I shall not be returning.

Really like this place. Love the chicken skewer meal - highly recommended. Chips are good too.

This was a big order and everything came perfect, hot and on time 👌🏼 Food was delicious and big portion size too 😋

Food hot and fresh! fast delivery too x

Quality of food was terrible nothing like described and nowhere near the pictures provided. Disgusted and threw it all away. If I could give it 0 stars out of 5 I would. Shocking.

Fantastic fish and chips . Will definitely order from here again

One of best fish n chips n shawarma I have tried in this area. Staff is very cooperative. Taste is super amazing. We always enjoy as family. Will be even better if they start serving some Turkish bread also.

excellent food and service so fresh in every way

Left food out more then once now and deliver what’s missing after everyone has eaten

Excellent portions, tasty food, delivered hot

The fish was tough chips were awful not happy the fish was made fresh

Cold food, completely wrong sauce in each kebab, mixed kebab was not mixed there was no kebab meat only chicken