Based on 893 opinions finded in 4 websites
Based on 893 opinions finded in 4 websites
Opinions
Had the regular fish and chips. Food was hot and fresh and tasted really good and service was friendly too will be going back to get my Fish&Chips fix!
3G Bowse . 2024-12-17
MORE AT Google
Extremly disappointed. I phoned to make an order, and was told twice to order online as there were other phone calls that they needed to take. Didn’t understand as I was making an order to collect. Was told it would be ready in 10 minutes, to turn up almost 40 minutes later and it wasn’t ready. I ordered a large amount of food, came to open the fish and chips and the whole batter on one side was mushy soggy and had come off on the paper. Which means the fish had not been cooked properly. The onions on the donner kebab didn’t taste right either and we’ve had our fair share of normal tasting onions. Extremely disappointed will not be ordering from here again.
Safeeyah Mirza . 2024-12-14
MORE AT Google
food perfect but you need a more polite delivery driver very rude
Martin . 2024-12-07
MORE AT Just Eat
The fish was dripping with oil from the paper on delivery. Not good at all.
John . 2024-12-01
MORE AT Just Eat
food was tasteless and not presented very well. Kebab was burnt too.
Barinder . 2024-11-29
MORE AT Just Eat
Great food great service will recommend
Shad . 2024-11-25
MORE AT Just Eat
ordered this for my father-in-law who can't get out . There was problems with the delivery, Even though they had the address, my father-in-law was totally disappointed with this after waiting all day ,it was cold , looked a mess upon arrival. He actually threw this in the bin . Had my husband been able to bring it back he would . Would appreciate a refund.
Dawn . 2024-11-23
MORE AT Just Eat
Once again excellent food. Excellent portion sizes, delivered piping hot and lovely delivery person.
Alex . 2024-11-17
MORE AT Just Eat
Great food. I think they may have changed the doner meat (as it wad bigger, thicker chunks) but still tasted great
Ahad . 2024-11-16
MORE AT Just Eat
fish wasn't cooked. Batter dripping from fish. Almost £20 in bin. Never again
Anne . 2024-11-08
MORE AT Just Eat
Ordered the fish special, both pieces of fish were dry and the chips were stone cold.
Christina . 2024-11-08
MORE AT Just Eat
Great fish and chips, decent Turkish food
Ayub Chaudry . 2024-11-02
MORE AT Google
Very expensive fish @ £8.50 and chips not included
Mary . 2024-11-01
MORE AT Just Eat
good quality food at a very reasonable price we go for the specials . 2 large cod 1 big bag of chips and mushy peas or curry sauce for 16.99 .beautiful
Karl . 2024-10-31
MORE AT Google
tugs is the best fish and chips by a mile. Delivery was excellent.
Kevin . 2024-10-26
MORE AT Just Eat
Always fresh cooked and they always helpful
Sharon Bishop . 2024-10-24
MORE AT Google
Tugs quality is always top notch but today it surpassed that. The best yet.
Dorrie . 2024-10-22
MORE AT Just Eat
Fish was like rubber!! Complete waste of £10. Wont order again.
chantel . 2024-10-19
MORE AT Just Eat
Lovely food although the fish did have several large bones in it.
Alex . 2024-10-15
MORE AT Just Eat
Food was great here but the last few week its terrible. Tugs is either changed management or the produce , the food comes cold and taste cheap. A shame really this was a top chippy.
Liam Brady . 2024-10-06
MORE AT Google
cold had to heat it up 1st time it happened
Stephen . 2024-09-15
MORE AT Just Eat
I am very disappointed ☹️ with the service here, some of the staff are friendly and courteous but others are not good. Food can be hit and miss, extremely expensive for what you get and I can get the same food much cheaper.
Ian Thorne . 2024-09-13
MORE AT Google
I am very disappointed ☹️ with the service here, some of the staff are friendly and courteous but others are not good. Food can be hit and miss, extremely expensive for what you get and I can get the same food much cheaper.
Ian Thorne . 2024-09-13
MORE AT Google
great quality food and quicker than expected delivery
Andrew . 2024-08-31
MORE AT Just Eat
We came in for the first time to Tugs. We ordered 6 large fish and Cheeps and Curry deals. The fish was huge and very tasty. Curry sauce was decent. Would definately recommend.
M. A. Farooq . 2024-08-31
MORE AT Google
We came in for the first time to Tugs. We ordered 6 large fish and Cheeps and Curry deals. The fish was huge and very tasty. Curry sauce was decent. Would definately recommend.
M. A. Farooq . 2024-08-31
MORE AT Google
Can't fault it. Owners a good bloke.
Severe anxiety . 2024-08-30
MORE AT Google
I have to say quality of fish and chips was excellent. Still hot and fresh. Delicious!!!
Ayyesha . 2024-08-30
MORE AT Just Eat
I’ve been a customer of Tugs for many years, and the quality of food has remained consistently great throughout, the owner is always welcoming, greeting always with a smile, best fish and chips shop in Shirley, I definitely recommend!
Brett . 2024-08-28
MORE AT Google
£10 for fish and a few chips. And fish was average at best. Appalling value for money. Ordered before and got loads more chips. Will not be ordering from here again.
Sally . 2024-08-22
MORE AT Just Eat
Great quality food the fish was exceptional
Mark . 2024-08-22
MORE AT Just Eat
large is large. good stuff. my No1 restaurant now
rado . 2024-08-09
MORE AT Just Eat
The food looked like it was the wrong side of a bird strike with a jet engine.
Tony . 2024-07-30
MORE AT Just Eat
Ok food when the order is fulfilled properly which is often not the case. My family and I have been a regular customers which is about to change and have found that they have often forgotten to provide paid for items which have been discovered missing later. Customer service is non existent as no one picks up the phone and when you are able to speak to someone no attention is given to the problems. Food has been reheated or refried in the case of chips has also been found to be of an overall low quality. Use at your own peril.
J S . 2024-07-27
MORE AT TripAdvisor
Delivery always has something missing from the paid package order. Paid for sauces, food items, and meals.
J . 2024-07-26
MORE AT Google
A little disappointed- asked for no rice, but ended up with no rice OR salad 🤦🏻♂️
Steve . 2024-07-26
MORE AT Just Eat
Chips was nice fish was horrible couldn’t eat it and the pie was as bad as
Sean . 2024-07-21
MORE AT Just Eat
Large portions. Good food at a good price. Recommended.
Brian . 2024-07-11
MORE AT Just Eat
We buy fish and chips from Tugs regularly. The food is always great, freshly cooked and tasty. A large cod and chips does for the two of us. The portions of chips are big and the large cod is huge! I have tried a kebab too, and again it was tasty and generous in size.
Asahel7 . 2024-07-07
MORE AT TripAdvisor
I had not eaten lunch the day I went. For £5.50 I got a box with doner meat and chips loaded so high with salad it could not close. Worth every penny.
Mujtaba Virani . 2024-07-07
MORE AT Google
Best Fish and Chips shop around, staff Go out their way to make you welcome when you come in, And the food is excellent
Paul Reddington . 2024-06-28
MORE AT Google
great keebab...lovely chips...deffo going Sorry for update.Have been going there for some time.The food used to be great.Its gone down hill .The staff change constantly you have to repeat your order that many times. Kebab meat barely cooked.I ve tried numerous times to see if this place picks back up but it hasn't .. sorry it's a bit no from me now on.....
console repairs Birmingham . 2024-06-14
MORE AT Google
Great fish and chips at an amazing price and big selection of kebabs etc
Pirthpal Peter Sanghera . 2024-06-04
MORE AT Google
Omg I went the other day & got 4 large chips, they were so NASTY no salt, no vinegar, tasteless
Husna Imaan . 2024-05-15
MORE AT Google
Don’t ever use these the app is now deleted I ordered roe and chips at £28 to the delivery of a sausage and 2 roes which tasted awful and when complained only got back £14 absolutely disgusting I will never use this chip shop again or Deliveroo
Mike Hutchins . 2024-05-13
MORE AT Google
Great-tasting food that's served nice and hot with speedy delivery. The mix meat and chips is perfection. Excellent value for money; definitely my new go-to chippy! Thank you very much
Liam . 2024-05-05
MORE AT Just Eat
Everything was great except mushy peas too watery and too green. Too much food colouring maybe.
Brian . 2024-05-02
MORE AT Just Eat
This is a great fish and chips shop. Love the 2 large fish and chips with either mushy peas or curry sauce for £16.99. Our favourite. However, I think the owners changed and before the large was proper large fish and chips. The new owner has started to shrink them, but keeping the length cutting them thinly. Plus you use to get a proper large bag of chips, now you get a box and that does not equate to the same qty. I understand costs have probably gone up, and so instead of putting up prices, has cut back on quantity. There is a lot great food on the menu with some great kebabs, puffed sweet naan bread and a Turkish menu.
Naz Nazarali . 2024-04-25
MORE AT Google
Good customer service and their Fish and chips are the BEST 👌
R . 2024-04-24
MORE AT Google
The food was early which was great, the delivery driver was really friendly and polite an the food was outstanding! What more could you ask? Great Job!
Andrew . 2024-04-19
MORE AT Just Eat
Very nice fish and chips delivered for a quiz at work. I think they did us a good deal. Worth considering if you’re organising something like that
Amanda C . 2024-04-13
MORE AT TripAdvisor
Good job. Maybe charge a bit less, next time.
Muhammad . 2024-04-13
MORE AT Just Eat
Portion sizes were bigger than expected and the fish and chips were cooked to perfection.
Susie . 2024-04-12
MORE AT Just Eat
Good food that arrived earlier than expected, which was fine by us.
Anne . 2024-03-23
MORE AT Just Eat
gave me chicken nuggets 10/10 would come again
MarRobMat yes . 2024-03-17
MORE AT Google
Still the best Around, Always 5 Stars.
Spencer . 2024-03-15
MORE AT Just Eat
Great portion size so good value for money but the kebab meat was dry and over cooked which was a shame 👎🏼
Helen . 2024-03-10
MORE AT Just Eat
The reviews appear positive so ordered large fish and chips, sausage and Turkish kebab box for takeaway. So disappointed, the large fish and chips were dry, stale and poor quality (mostly discoloured with black and green), fish was oily, Sausage is stale and dry and we ordered at 5:40pm so you'll expect food to be fresh. Food tasted reheated and reused. No fresh food here.
Supadupadee . 2024-03-04
MORE AT Google
Great food, good value and very tasty!
Samantha . 2024-02-23
MORE AT Just Eat
I've just ordered my first large cod and chips, after hearing how good it was. It was a total letdown, the fish was overcooked and flavourless, the chips dry and again flavourless despite asking for salt and vinegar. I shall not be returning.
Aishah Ahmad . 2024-02-11
MORE AT Google
Really like this place. Love the chicken skewer meal - highly recommended. Chips are good too.
Arif Shah . 2024-02-06
MORE AT Google
This was a big order and everything came perfect, hot and on time 👌🏼 Food was delicious and big portion size too 😋
Helen . 2024-02-02
MORE AT Just Eat
Food hot and fresh! fast delivery too x
Karen . 2024-01-24
MORE AT Just Eat
Quality of food was terrible nothing like described and nowhere near the pictures provided. Disgusted and threw it all away. If I could give it 0 stars out of 5 I would. Shocking.
Dave . 2024-01-21
MORE AT Just Eat
Fantastic fish and chips . Will definitely order from here again
Nadeem . 2024-01-13
MORE AT Just Eat
One of best fish n chips n shawarma I have tried in this area. Staff is very cooperative. Taste is super amazing. We always enjoy as family. Will be even better if they start serving some Turkish bread also.
Umair Akhlaque . 2024-01-10
MORE AT Google
excellent food and service so fresh in every way
Carol . 2024-01-04
MORE AT Just Eat
Left food out more then once now and deliver what’s missing after everyone has eaten
gary . 2023-12-29
MORE AT Just Eat
Excellent portions, tasty food, delivered hot
ANixon . 2023-12-29
MORE AT Just Eat
The fish was tough chips were awful not happy the fish was made fresh
Raminder . 2023-12-26
MORE AT Just Eat
Cold food, completely wrong sauce in each kebab, mixed kebab was not mixed there was no kebab meat only chicken
gadsby . 2023-12-23
MORE AT Just Eat
Good portion size, delivered hot
ANixon . 2023-12-13
MORE AT Just Eat
I've been using Tugs for many years, it's one of the best going so far, Been to many but can't beat the food.
imy khan . 2023-12-12
MORE AT Google
Love the Turkish adana kebabs at this place. The fish and chips is great too....price has gone up a bit but then again, it has gone up everywhere
Amjad Aziz . 2023-12-11
MORE AT Google
Was cold, sorry we can't eat it..and the rice is lentils
Laura . 2023-11-29
MORE AT Just Eat
Delivery time changed twice. When the food arrived it was right on the limit of the second delivery time. On serving my food it was only just warm so had to reheat in the microwave. Also included with the food was a unordered potato scallop which was dripping in fat. That went straight in the bin. Disappointing effort by Tugs. Their food is normally good quality. Sadly not this time.
Martyn . 2023-11-27
MORE AT Just Eat
Really good food, very filling
Phil . 2023-11-26
MORE AT Just Eat
Disappointed that I ordered 2 pieces of southern fried chicken at £3.50 each and have received 1 x breast and 1x small drumstick … unacceptable
Ellie . 2023-11-25
MORE AT Just Eat
The worst experience I have ever had
Chris . 2023-11-17
MORE AT Just Eat
I just wanted to say WOW! I never leave reviews but I feel I have to because the flavour and quality of the food I received was incredible, let alone the quantity of food for the money! Honestly my new fave place for takeaways x
lucy . 2023-11-15
MORE AT Just Eat
Excellent food, excellent portions, delivered piping hot. Love this place.
ANixon . 2023-11-10
MORE AT Just Eat
When it first opened I was met with a pleasant owner and very proud to highlight his speciality menu despite it not being the best quality I thought I'd come back based on a very warm and welcoming owner who was just setting up. Great I thought, I will come back. Ever since, the food was disappointing, the portions reduced, the attitude of the staff and especially the owner terrible. I don't know what happened, its like a totally personality change or they feel complacent enough they can be rude to customers.
S A . 2023-11-10
MORE AT Google
Dissatisfied. Why have Tugs decided to supply their food (large chips) in a cardboard box. Wrapped in paper then supplied in a polythene bag. What a waste of resources, and I guess this has reflected in the price. We are supposed to be reducing waste not adding to it. We want food in paper bags.
Hisec . 2023-11-06
MORE AT TripAdvisor
The food was absolutely gorgeous. Big order all correct and came fast and warm. Great value for money xx
Helen . 2023-11-03
MORE AT Just Eat
Lovely food, great delivery, thanks!
Donna . 2023-10-14
MORE AT Just Eat
Brilliant fish and chips and genuine Turkish kebabs. All halal
Tanveer Raza . 2023-09-20
MORE AT Google
Tried the Turkish donner Unbelievably good Regular takeaway
Awal Mohammed . 2023-09-19
MORE AT Google
We did not receive the curry sauces would you please refund the £4.00. Thank you Di Scriven
Diane . 2023-09-02
MORE AT Just Eat
Perfect chips! Food delicious especially the chicken 😍
Connor . 2023-08-26
MORE AT Just Eat
Everything was so tasty, hot and fresh. Thank you!
Marriam . 2023-08-25
MORE AT Just Eat
Nice Turkish kebab / food selection. Just a bit late.
Brian . 2023-08-17
MORE AT Just Eat
I always order from Tug's off Uber eats and never had a problem, but today, they put donar meat on 2 of my orders instead of the chicken donar. I told Uber eats but no help whatsoever, very disappointed.
Anna Moody . 2023-08-10
MORE AT Google
Food was delivered on time, hot and very tasty thank you
Michelle . 2023-07-29
MORE AT Just Eat
Advertising one price on Facebook and on line but charging more in-store. When I pointed it out to the lady she was rude and smirked. Avoid at all costs
M Williams . 2023-07-27
MORE AT Google
Advertising one price on line and a different one in store, over charged by £5 Avoid at all costs. They have lost the plot, used to be the best chip shop arrange, now non existent customer service.
markwilliamsfalstaff . 2023-07-27
MORE AT TripAdvisor
If you order through their own website then maybe best to follow it up with a phone call because they don’t always realise you have ordered! But apart from that the food for price n portion is better than any other chip shop in the area. It’s as simple as that really. If you order donner you actually get donner, not dog meat like big John’s or highfield
Noschitts Given . 2023-07-16
MORE AT Google
2nd time ordering, and it was just as good as the first time... everything tasted lovely and fresh.. Will definitely order again
Razwana . 2023-07-14
MORE AT Just Eat
food has gone down throughout the years but they still have beautiful portions.
tobey taylor . 2023-07-08
MORE AT Google
Food was warm but late by 15 mins, bit disappointed as usually quite good
ANixon . 2023-06-29
MORE AT Just Eat
Food was fantastic service great at door
Irene . 2023-06-28
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in West Midlands
206 Opinions
Best chippy in the world ever. Been coming here for over 20 years.
194 Opinions
Had a kebab and chips and wasn't impressed with the chips at all - there are much tastier chip shops around.
1266 Opinions
186 Opinions
I never normally leave reviews, however in this instance I feel I should for the sake of 'the staff' which I feel are unfortunate to work there. Just take some time to read the 'genuine' reviews on this page. You can see the number of people who have taken the time to leave negative comments and are amazed by how 'rude' the owner is. The food is nothing to write home about, there are far better chip shops in the local area in my opinion - avoid
31 Opinions
First time for us at Five guys, staff friendly and helpful, explained the menu and process. Food was fresh, hot, tasty and filling, free drinks were a bonus too, definitely be back!