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4.2

Based on 123 opinions finded in 1 websites

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Nº 228 in 472 in St Albans

CUSTOMERS TALK ABOUT DISHES WITH..cookedsteak
Score
OpinionsNoteGoogle1234.2

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A cosy hotel restaurant behind a tiny pub style bar on the ground floor. Wood panel olde pub style decor with an open fireplace burning very smokey briquette 'logs' (not wood logs) - making for a noticeably overly smokey room. Was an OK atmosphere - a busy and noisy Friday evening. Service was awkward, with staff not knowing how to ask properly if we were ready to order, and mumbling when talking back the order. The food was very slow to come, when it did come the temperature was not as hot as it should be. Presentation of the main courses was OK, and all dishes were tasty. Rib-eye steak was good, especially with the peppercorn sauce. They are only 8 ounce steaks - two were ordered, with one being significantly thinner & larger than the other... therefore was slighlty overcooked. Fish and chips is the stand-out star. The same chips are served with the steaks - they are lovely and crispy while being fluffy inside. However, the only salad leaf to be seen on all dishes was a large pile of rocket! The house red was a South African one 'Primordial Soup' - it was an extremely light-bodied red (alcohol content of 13.5%)... too light-bodied for my taste. A 12.5% service charge is automatically added to the bill. I used a Taste card to get 50% off mains (only Monday to Friday).

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Steven B . 2025-02-15

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We managed to eat a delicious steak, it was very tasty, but the hamburger was also perfect

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Andras Dolhai . 2025-01-19

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I had a wonderful experience at The Tudors restaurant at the White Hart hotel Restaurant! The steak was cooked to perfection and delicious but very thin slice . The service was great and the staff were incredibly friendly and welcoming ,but at the end is a bit down , when the bill arrived, I was surprised to see all items listed, including those already covered by the Groupon voucher I had paid for online. They totaled everything and then added a 12.5% service charge on the full amount before voiding the voucher items.This resulted in a very high service charge, half the value of my voucher. I felt this was quite misleading. However, when the bill arrived, I was surprised to see all items listed, including those already covered by the Groupon voucher I had paid for online , this billing practice left me feeling disappointed and wary. I hope the restaurant can improve transparency in the future.

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Yen Chow . 2024-11-28

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Boiled pot :) we were in London on the theme of Harry Potter, it was great

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Viktorija Skritulskaite . 2024-10-29

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Had a delicious Sunday roast. Good menu selection. Generous portions with plenty of vegetables. Staff were polite and friendly. Dining area was not large but tables well spaced. A great way to end an enjoyable trip to St Albans antique market.

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K Hendry . 2024-09-20

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Interesting dishes. The white bait was larger than expected but very tasty. The beef blade was very filling, and there was plenty of it. The Apple Sable dessert was superb. The lady serving was very pleasant and made the meal a pleasure.

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Martin Edwards . 2024-08-21

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Great beer selection went in for a quick pint

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Daniel Hopkins . 2024-08-13

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We had Sunday lunch here on Father's Day, being lucky enough to find an early available table that day. The staff were extremely helpful and friendly, and accommodated my young son and our dog very well (dogs are allowed in a bar type area of the restaurant). The food was very good with suitably sized portions and quick service. The whole restaurant is very interesting with lots of quirky medieval style decor. We would come again.

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Tev . 2024-07-02

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Went here with a Groupon deal. The staff were friendly and professional, and our steaks were both tasty and cooked well. For the price of the deal, they were a bargain. The dining room was really nice, and we had a relaxed lunch. I love that they have not tried to spruce the restaurant. You can feel the history of the place, and it was fascinating to think of all the people who had eaten in these rooms over the past 600 years.

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Steven Stagg . 2024-06-08

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Only went in for a swift pint but it seemed a character full place

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Brian Ansell . 2024-06-06

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Great food but disappointing high service charge especially as you can't staff when you need them

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Deborah Stent . 2024-04-28

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Had one of the best fish n chips in a long time. The batter was so so good. Nice and crispy. We had the Pina Colada mocktail - that was simply amazing too :-)

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Z C . 2024-04-22

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We had a gorgeous dinner here - the food was incredible. There’s also a really atmospheric little bar (on the other side to where you enter) that seems like the perfect place for a dram of whisky and a chat - will check that out next time!

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Genevieve F . 2024-04-14

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Have visited this pub many times, First time eating here last night. The food was the best I have experienced in st albans. Our table had starters, , hallumi, prawns,camembert and mains chicken balantine, lamb shank and beef, every dish was plentiful and delicious all commented on the great food. The service was great by all staff serving and behind the bar. Really impressed and will be eating here more often. The atmosphere was topped off with an extremely talented young man playing well known tunes on the piano. Great night. Thank you.

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Sara C . 2024-04-07

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Excellent traditional food with modern chefs that know how to cook & serve delicious fresh & tasty food, great service from all the staff & great drinks too, a great night enjoyed by all of us, we were also accompanied by a very talented pianist Tom who entertained us with his delightful talent, highly recommend & look forward to returning soon, thank you to all at White Hart who work so hard to make you feel welcome.

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Pauline . 2024-04-07

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Lovely meal in a cosy old fashioned setting. Very friendly staff.

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Steve H . 2024-04-04

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Yes It’s an old historical building… But dirty & neglected restaurant…! Will never go again.. My 5 years old son he is been sick since we went there :( I take him to Gp today and he think it’s a food poisoning!!! Don’t really know what to say! 🙁

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Busy Bee . 2024-02-20

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Such a lovely little place to eat and take in the traditional features of the decor. The Soup of the Day was piping hot and delicious. Chicken wings came with a hot sauce with a great kick and the beef and lamb were tender and well seasoned. We did not stop for drinks at the pub next door, but it looked warm and cozy.. Great staff who were helpful, friendly and welcoming - always makes a huge difference.

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J (Jay) . 2024-02-04

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Great food at this lovely old pub/restaurant/hotel. Slightly expensive but the food tasted great.

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Karl Simmons . 2023-11-03

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Had a lovely lunch, 4 of us. Food was lovely, the staff friendly, the place is clean and we were not rushed at all

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Roche D . 2023-10-20

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Nice food and super helpful staff.

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Peuyelao Mwaetako . 2023-10-15

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Beautiful traditional hotel, the front of house girls are outstanding, can't praise them enough

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Gill Nash . 2023-10-10

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Went to the White Hart hotel for a Sunday lunch with the family. It was really nice.

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Vicki McWilliams . 2023-07-30

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Such a great little pub. Good fun. Love the thrones and the piano

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Mark Garvey . 2023-06-20

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Booked our Mother's Day dinner here 2023. Instead of sitting in any of the restaurant rooms we were seated in front of the hotel reception..... We placed our order (trio of roast) all 3 of us with our drinks, mum's and my cider was flat and watered to high heaven. Though the menu said free Prosecco to every mum, we had to prompt the waitress to bring it to her. And then we waited, and waited and waited... A hole hour for our food. Halfway through the waitress offered free drinks for the inconvenience or writing off the ones we had already. We went with the later option. When the food arrived it was lukewarm. Potatoes inedible (like they have just been defrosted)... Meat was like offcuts... Not even a proper slice, Yorkshire's are soggy and greasy... Mine was pancake flat. Safe to say the worst roast we ever had in our life. When it came to settling the bill, though we paid a deposit to secure our table.... The whole bill was presented. Again, had to prompt the waitress to deduct the deposit... And they have blatantly added (without even asking) a 12.5% service charge to the bill.. Can't blame the business of MD, as people who came after us got their dinner (trio of roast) within 15 mins of arrival... My advice: avoid.

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Cintia W . 2023-03-21

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Convenient for an overnight stay while singing at the Abbey for the weekend. Just over the road from the Abbey, with parking included. Very large fish and chips for Saturday lunch. Later problems suggested that perhaps the fish wasn't quite cooked all through. Room was adequate. Had to choose between switching on heating and charging my phone, due to shortage of sockets. The two radiators warmed only the bottom inch or two, so could really have done with bleeding to make them more efficient. The bedroom one produced intermittent noises through the night. The desk and chair meant that sitting and viewing the TV was only possible from the side, so not a great angle. Because there was a shower, it meant that the basin was one of those small round table models. Have stayed there before; convenience was main reason for staying there again.

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Peter Halliday . 2023-02-20

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Bought Groupon deal. We were late and would have understood if it was full and they refused to seat us. Restaurant was empty and they claimed all the tables were reserved. But another group walked in after we weren't shown the door and promptly got a table without reservations (we heard the conversation). If the Groupon deals aren't profitable for you then don't offer it. Have lodged a complaint with Groupon.

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Yee Wei Ng . 2023-02-16

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Good was great. Had real log fire which was lovely, except we went home smelling of smoke. Staff need training on service

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Sarah Robertson . 2023-02-05

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Food was great and good selection

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Meghan Hull . 2023-01-21

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Went to tudors restaurant on a groupon deal Decided to eat in the bar area which was ideal for of us we all went for ribeye steak and all four steaks were cooked as we asked service was good a very pleasant evening and great value

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John Kempton . 2022-11-18

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Had a lovely meal, far to many chips though.

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Lynn Fuller . 2022-11-16

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Enjoyable stay. Old hotel with a lot of charm. Breakfast was good. Helpful people.

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Anthony Adams . 2022-08-24

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Their steak is delicious cooked to perfection

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ANNE BRAVERMAN . 2022-05-01

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Lovely experience. Good food hot and fresh. Good choice. Lovely waiting staff.

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Susan Belcher . 2022-04-30

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Took advantage of a Groupon offer of rib eye steak and glass of prosecco. I asked for steak to be medium rare but it was more like medium/well although it wasn't tough. Service was good but we probably won't return.

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Chris . 2022-04-09

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Place looks big from the outside but fairly small on the inside. One of the best meals I have had in a long time. Will definitely be going back.

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Mark Fernandes . 2022-03-29

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Dropped in for lunch on a whim, ordered a hamburger, thought it was a bit expensive. But it was a home made hamburger, really tasty and worth the price.

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Mark Wood . 2022-01-17

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Food was divine! Have recommended this place repeatedly since

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Katie Mccormack . 2022-01-09

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Excellent service and fantastic value. Blade of beef was perfect. Starter wasn't bad either. Will be back 👍👍

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Murray White . 2022-01-05

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The most dismal of places to drink in, in and around At Albans. Only use it on Xmas Walkabout. Dire is what it is, atmosphere? zilch! No idea why people drink here?

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Woody . 2021-12-28

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I went to eat with my friends at the Tudors restaurant prior to the firework displays in st. Albans. We were seated at a table, but were left on our own without any (drink) menu to look at. We had to find and take the menu ourselves.The restaurant itself looks alright, but it didn't seem like they were focused on proper customer service. We even had to go to the bar to say that we want to order. No one came by to ask whatsoever. We ordered fish and chips, but we had to wait around 40 minutes for it to arrive. I even had to remind the waiter of our order, which made me think they forgot our order. The food was alright, nothing worthy of mentioning. We thought 1 hour will be enough to order and eat prior to the displays, but in the end, we ended up missing the firework because of the delay of the food.

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Ahrilae . 2021-11-07

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Dark and dismal with zero atmosphere, embarrassing to think tourists get to see this place and judge St Albans. Try other pubs first that way you can get a decent experience. Maybe one day they can brighten place up, and buy some white paint and better lighting.

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Gary Dolan . 2021-11-03

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Lovely small restaurant with adjoining pub attached to a hotel. Lots of atmosphere. Had a Groupon deal for steak and Prosecco with the family and weren't expecting much but were very pleasantly surprised. Nice food and friendly service.

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fraser d . 2021-10-14

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The experience was fantastic and the food was wow great night thanks

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John Paul Agresti . 2021-08-14

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Beautiful pub really friendly staff well done

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Mario Neocleous . 2021-07-26

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Had a very nice meal in the restaurant here. Very friendly service.

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Michael Sutherland . 2021-07-23

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Lovely staff, very welcoming, rooms comfortable, perfect location literally opposite the cathedral. Definitely come back.

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Lisa Dack . 2021-07-17

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Amazing evening and catered to our every need. Very professional and welcoming staff, lovely atmosphere, great food. What more could you want.

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Sam Turner . 2021-06-20

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This historic coaching inn dates back to 1470 and has been lovingly restored & maintained over the years. I can’t comment on the hotel aspect personally but guests appear to appreciate the individuality of the rooms. Been to the small bar area a few times and it has a lovely homely/cosy feel to it. Also had breakfast here twice, following working for a charity overnight! What I’ve always noticed is the friendliness of the staff, which is indicative of a well-management establishment. Would definitely recommend to friends visiting the area.

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David Simkins . 2020-12-07

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A Hotel full of character in a good location, the staff couldn't have been any nicer if they tried, the food was good including the breakfast and the room cosy, good value for a Hotel in a city center.

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Chris Manfredi . 2020-10-04

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Lovely place great staff and yummy whitebait. Does have a limited menus though.

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Claudia Da Costa Lima . 2020-10-03

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Had our wedding here and we couldn't be happier with the how it went. Great food and Fantastic Staff!

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Richard Belcher . 2020-08-05

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Great service and friendly staff!

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Gabriel Vargas . 2020-07-26

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Klimatyczne miejsce. Sympatyczna obsługa świetne trunki. Doskonałe miejsce na kameralne spotkanie. Ceny znośne. Warto nie tylko odwiedzić, ale zatrzymać się na dłużej...

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Tomasz Franieczek . 2020-03-15

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Food cooked lovely staff helpful

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Rosemary Langley . 2020-02-13

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All the staff are lovely and nothing is too much bother. Sunday roast is delicious especially the roast beef...cooked to perfection

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Dion Pathmaperuma . 2020-02-10

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Very expensive beer and wine. No atmosphere and uncomfortable seats. Appreciate the age and history but don't think we will be returning

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Andrea Bailey . 2019-04-22

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Good food, and really enjoy the carvery. Really nice pub inside, but the signs outside don't do it justice in terms of how quaint it is inside. Knocked a star off as there's a service charge on the bill (which I wouldn't mind, but we ordered drinks at the bar and served our own carvery - didn't think 15% was justified. Left a cash tip instead).

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Kelly . 2019-04-19

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Nice historic ambiance. You can try pheasants here which are not bad.

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Marilyn cml . 2019-03-16

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Visited today just for a cuppa with family. The staff could not have been more helpful. There were no tables left in the bar & quickly cleared us a table in the restaurant area & served us a proper pot of tea. So friendly & welcoming. Also went for Sunday lunch a little while ago & was fabulous.

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Dawn Gough . 2018-06-16

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Excellent food and service. There was even a pianist playing some background tunes in the other room while we were eating.

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Kev and Rosie McLennan . 2018-03-18

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Beautiful historic hotel with atmospheric oak panelled dining room. Staff and food were great. We really enjoyed our stay here and our dinner.

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Graham Halpenny . 2018-01-02

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Xmas Eve, Sunday. ordered drinks at bar and got drinks ourselves. Food ordered separately. The service was fine but food less so and did not plan to pay service but on being given bill, 12.5 % had been added.EVEN ON THE DRINKS AT THE BAR. WHY? We were asked if we wanted to run a tab. I would have said no if I had been told service would be added on drinks purchased at the bar. Bar and hotel very attractive. Spoiled though by food not great and bar policy and not being told about service charge on bar purchases!

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ALAN DURLING . 2017-12-28

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Nice, warm, cosy traditional Tudor pub and restaurant. Staff and food were great!

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katharine mcbeath . 2017-11-14

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Nice fillet steak and it was cooked well, although an extreme shame about the rest of the food. Didn't have prosseco which was included in our groupon voucher, so got wine. Missed off a side that we ordered. Evening topped off by being served a cheesecake that was too many days past its best. Just like eating a mouthful of solidified sick... the desserts were knocked off the menu, but I was shocked they had the cheek to add or a £20 optional service charge, and then made us feel awkward when we asked it to be removed.

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Kristina Kennedy . 2017-08-04

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Favourite with locals but check the bill. This is a favourite with locals. The food is usually good, but can be inconsistent so don't be afraid to complain and send it back I'd it isn't right. And I don't think they have ever made me a correct bill: they always try to over charge me. So make notes of what you order, complain and send back as many times as needed.

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Allan Engelhardt . 2017-06-18

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