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3.7

Based on 510 opinions finded in 1 websites

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Nº 2225 in 2913 in Edinburgh, City of

Score
OpinionsNoteGoogle5103.7

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Very good these small boxes, but still a lack of space to open the suitcase

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Jeannette Rollet . 2024-10-28

MORE AT Google

Choose for the central location, but be aware that there are a noisy pub on the side of the hotel. We stayed in a family room which smelled moldy and I'm pretty sure mold spots had been painted over in the bathroom... the desktop fan just barely made it feel like there were air in the room. I won't be returning to this hotel and I would not recomend it to anyone else.

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Malene . 2024-09-20

MORE AT Google

Best thing about the place: the location. The "okay" things: The cleaniness is not excellent but not awful. Only one big towel per person and one small for the room without any carpet for the bathroom. The bad things: No luggage storage so either you pay a private service elsewhere (the train stations don't have that anymore so don't count on it) either you pay for an early check-in (our room wasn't ready but for £15 they can make one clean room appear apparently). Unlike what it says on the Maps description, there is no kitchen (so no restaurant and their option for breakfast is a "to-go" one you have to order the day before) and the "free" WiFi is only for 30 minutes per device for the whole stay. The lift is out of order and by reading reviews here it has been months, it seems. Fortunately, we had a room on the first floor but now I get to tell you about the worst thing... Room 111 is to avoid! The room is directly above a bar with loud music until 1 AM. We could recognize every songs and if not, we could search them easily given that we were able to hear every lyrics. We were fortunate to come by the room at 6 PM and be able to swing by a Boots to buy some ear plugs. That and our exhaustion were the only things that permitted us to sleep. After reading other reviews, we didn't bother to complain because they clearly know the problem and don't do anything about it. We were so happy to stay just for one night!

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Judith Kneip . 2024-09-01

MORE AT Google

I know this hotel has a very strategic position to city center and many tourism destinations, but many points should be improve for the management. First, the lift didn't work. Can you imagine, I bring two toddlers and my room in level 2, it's so tiring. Second, the room wasn't fancy enough, th3 style is too old. Moreover, the bathroom is so slippery. Thridly, the price is not that worth.

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muhammad Iqbal Basagili . 2024-08-31

MORE AT Google

Stayed in a family room. Reception unattended despite it being stated as 24hr No toilet roll No hairdryer No room phone to contact reception so had to use the premium cost number to request these things. Floors were creaky in the room so everyone was disturbed at night time toilet visits Lift didn't go to our floor so we had to go to floor above and walk stairs down. Difficult for anyone with mobility challenges. Room was very very warm and windows didn't open (for safety apparently) There was a desk top fan left in the room, evidence they knew it was a sweat box. No drinking water available and reception declined to supply any.

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Donna Kernohan . 2024-07-31

MORE AT Google

Superb location. Noisy at night. Take your ear plugs as you can hear folk out in the streets through the night. Does the job if all you're wanting is a central base to sleep and get ready. We were out doing stuff through the day. Walking distance to Arthur's Seat too! So handy for Waverley Station 🚉

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Ruth Hanna . 2024-07-30

MORE AT Google

Lift out of order, which was a bit of a killer! Room nice. Window exterior a bit grimy. Quiet room, even though so central. Tea and coffee top up non-existent, but then the poor housekeeping staff were having to lug everything up and down the stairs too, so hardly surprising! TV worked. Bought the WiFi package (always a very cheeky, sneaky charge for a cheap amenity, in a not cheap hotel.) Friendly, helpful staff. Comfy beds and extra pillows. Nice stay, but not if we had been on the 4th floor with no lift as originally booked..

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Jane Courtney . 2024-07-26

MORE AT Google

Don’t come here if you want to sleep. Karaoke night in the pub below meant little sleep on Wednesday night. Plus no facility to leave luggage on the day of check out.

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Jenny Manning . 2024-07-26

MORE AT Google

The only good thing about this hotel was the staff, they were friendly Everything else was so poor, bad smell in the hotel, no proper equipment for cooling the room as you can’t open the windows for safety reasons many more

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Bilal Khan . 2024-07-25

MORE AT Google

Very good location in Rose Street, New Town close to pubs, restaurants, shops and transportation. With that though you get noise, but it wasn’t a problem for us as we were round the back. Light was a problem and the curtains aren’t good at blocking it out. We stayed here before and the lift was out of order and this time it went out of action, so don’t stay here if you have mobility problems.

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Jeff Danahay . 2024-07-23

MORE AT Google

I spent two nights here during my solo trip to Edinburgh. For the price you pay, this is a clean, no-frills hotel that gets the job done. As I was out and about all day, I did not mind missing amenities that are included with other hotels, such as pre-packaged shampoo and conditioner, a refrigerator, and storage space. The bed was GREAT. It was the best comforter I've had in a hotel. They also provide a desk fan if you want a bit of white noise to go to sleep to. You could hear the occasional passerby talking and laughing, but that's to be expected when you are on such a busy street. The staff was exceptionally friendly and always willing to help. When I arrived, their lift was out of service, so their security guard walked my bags up to my room on the second floor. The lift was fixed by the next day.

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Hannah Burmahl . 2024-07-13

MORE AT Google

Central location. That is all positive about this worn, poorly run hotel. Rooms are basic, which would not be a problem if the carpet wasn‘t old and smelly. No hairdryer in the room, so had to go down to the reception to learn that all hairdryers are taken. Dirty towels were left on the floor. They didn’t clean but instead left a dirty cleaning cloth on top of the towels. Reception did their best, but I felt sorry for them as they were also victim of the poor management and the hotels rules and regulations. To name one: Soap was mixed with water to safe soap. One may think: it‘s ok, this is not the Ritz. Well, for 250 Pounds per night, I expect not to be treated like cattle.

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Philipp Kath . 2024-05-26

MORE AT Google

The location is absolutely central & close to all the eatery and places of attractions

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Derek Khoo . 2024-05-04

MORE AT Google

Very dirty hotel . The carpets in the room have stains on them. There is a strong rubbish and urine smell on the corridor leading to the rooms. Asked if the carpet could be hoovered as there was clearly food crumbs and some dirt was told they only hoover once a week. The list is endless just avoid this hotel if you can.

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martha . 2024-02-15

MORE AT Google

Lo mejor que tiene es la ubicación. Podría estar mejor pero también podría estar peor. Si lo pillas barato, perfecto, pero no merece pagar mucho. Hemos estado 2 noches y en general bien. Pero la limpieza mejorable, eso de que no tenga wifi gratis no me parece bien. Se escucha ruido de la calle, no hay apenas enchufes. Por otro lado es grande la habitación, con su baño con todo.

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Aniel Fumero Hernández . 2024-02-14

MORE AT Google

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